2019 Annual Report

2019 Annual Report 

Collaborating for a Healthy Community

Our Vision 

To be the Best Community Healthcare System in New England 

Our Mission 

To improve the health of the Rutland Region and surrounding communities by providing 

appropriate, superior, integrated, preventative, diagnostic and therapeutic health 

services in a caring environment through the strength of our people, technology and 

relationships. 

Our Key Goals 

• Quality – We will provide superior, integrated, health services which meet our customer 

needs through: excellent clinical outcomes, up-to-date technology, well-maintained 

facilities, effective processes, competent, engaged and caring staff. 

• Customer Service – We will consistently deliver an exceptional customer experience 

which results in high levels of satisfaction. 

• Market Share Growth – We will develop new services and expand existing services in 

collaboration with others to meet appropriate customer needs resulting in increased 

market share and expansion into new markets. 

• Information Excellence – We will support the organization’s key processes by providing 

excellent information which results in effective delivery & coordination of care, informed 

clinical decision making, efficient operations, and improved patient involvement. 

• Financial Strength – We will achieve financial strength and stability by maintaining 

the health of our community, by optimizing reimbursement and improving our cost 

structure to produce sufficient margins, and by increasing philanthropic giving. 

• Employee Engagement – We will create an environment where employee engagement 

flourishes and we commit our hearts and minds to meeting and exceeding the needs of 

our customers and each other. 

Sunflower Sunset by Donna Wilkins Photography, North Clarendon, VT

To Our Community… 

April 2019 marks my one-year anniversary as CEO here at Rutland Regional Medical Center, 

and I continue to be impressed with the organization and our community. This year also 

marks my 30 th year in healthcare administration, and I can honestly say that there are 

few community hospitals that perform as well as Rutland Regional in the areas of patient 

satisfaction, employee satisfaction, quality, and physician engagement. I am privileged to be 

leading such a high functioning and well-regarded organization. 

The healthcare system in the United States is in the midst of unprecedented uncertainty and 

change. Nine years after its passage, the Affordable Care Act continues to be hotly debated in 

Washington. Here in Vermont, several of our hospitals are experiencing significant financial 

challenges. Rutland Regional is fortunate to have built a strong balance sheet that will help us 

weather the storm. 

Although we have achieved much success over the years, we are not resting on our laurels 

but instead are making strategic investments to position Rutland Regional for continued growth and success. One of the most visible 

of these initiatives is the new medical office building project that is starting this year. Named after former president and CEO Tom 

Huebner, this new 34,000 square foot facility will provide needed space for our ENT & Audiology, Physical Medicine & Rehabilitation, 

and Vermont Orthopaedic Clinic medical practices. This is a significant investment that will help ensure the future of specialty 

physician services in our community for years to come. 

Another important initiative that may not be as visible is our entry into the OneCare Vermont Accountable Care Organization 

(ACO). The ACO provides a structure for Rutland Regional to partner more closely with the Community Health Centers of the 

Rutland Region, along with other health and social service agencies, to provide more coordinated care to our patients in order to 

improve quality and reduce unnecessary spending. Rutland Regional Medical Center’s participation in the ACO will result in better 

care for our patients and is in alignment with the healthcare reform goals of the State of Vermont. 

This year’s Annual Report is titled “Collaborating for a Healthy Community” and highlights some of the people and initiatives that are 

improving the delivery of healthcare here at Rutland Regional. I invite you to read more about how your hospital is working to create 

a healthier community. 

Sincerely, 

Claudio Fort, 

President and CEO 

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Our Leaders 

Business Leaders, Community Members & Our Employees 

Medical Executive Committee 

Eric Marsh, MD 

President 

Philip Lapp, MD, ECNU, FACE 

Vice President 

Mark C. Stickney, MD 

Secretary/Treasurer 

Bradley A. Berryhill, MD 

Chair, Affiliate Medical Staff Committee 

Julie Poulin, MD, PhD 

Chair, Department of Medicine 

Matthew A. Conway, MD, FACS 

Chair, Department of Surgery 

Jasminder Multani, MD 

Member at Large, Department of Medicine 

Michael DiMeola, MD 

Member at Large, Department of Surgery 

Invited 

Carol Egan, MSN, MSA, RN, NE-BC 

VP/Chief Nursing Officer 

Claudio Fort 

RRHS/RRMC President/CEO 

Cort Jones 

RRHS/RRMC Chair 

Melbourne D. Boynton, MD 

Chief Medical Director 

Harvey Reich, MD, FACP, FCCP 

Credentials Committee Report 

Scott J. Graham, MD 

Chief Medical Information Officer 

Section Chiefs 

Anesthesiology – 

Timothy A. Daly, MD 

Cardiology – 

Stanley M. Shapiro, MD, FACC, FASNC 

Diagnostic Imaging – 

Daniel R. Mitchell, MD 

Emergency Medicine – 

Alison Davis, MD 

Endocrinology – 


General Surgery – 

Matthew A. Conway, MD, FACS 

Laboratory Medicine & Pathology – 

Tony Masuck, MD 

Hospital Medicine – 

Rick Hildebrant, MD 

Obstetrics & Gynecology – 

Mary M. Beerworth, MD, FACOG 

Orthopaedics – 


Pediatrics – 

Anna McCloy, MD 

Psychiatry – 

Julie Poulin, MD, PhD 

Leadership Council 

Claudio Fort 

President/CEO 

Melbourne D. Boynton, MD 

Chief Medical Director 

Carol Egan, MSN, MSA, RN, NE-BC 

VP/Chief Nursing Officer 

Scott J. Graham, MD 

Chief Medical Information Officer 

James Greenough 

VP, Corporate Support Services 

Judi Fox 

VP, Fiscal Services/Chief Financial Officer 

Barbara Robinson 

VP, Clinical Services 

Brian Kerns 

VP, Human Resources 

Jeffrey McKee 

VP, Community & Behavioral 

Health Services 

John Wallace 

General Counsel, Chief Compliance Officer 

Stanley M. Shapiro, MD, FACC, FASNC 

Medical Director, Rutland Heart Center 


Medical Director, Rutland Diabetes & 

Endocrinology Center 

Mike Solimano – RRHS/RRMC Chair 

Joseph Kraus – RRHS/RRMC Vice Chair 

Mark Foley, Jr. – RRHS/RRMC Secretary 

John W. Casella – Immediate Past President 

Mary Beerworth, MD, FACOG 

Ron Cioffi 

2018–2019 RRHS/RRMC Board of Directors 

Denise Clark 

Daniel Doenges 

Paul Gallo 

Joan Gamble 

Bob Hedden 

Cort Jones 

Michael Kenosh, MD 

Philip Lapp, MD 

Stephen Leffler, MD 


Edward J. Merrens, MD 

Michele Nelson 

2

Leadership From the Community 

Rutland Regional Medical Center is 

privileged to recognize the individuals 

who continue to work diligently to 

advance our mission and steer the 

organization toward the future. As the 

largest community hospital in Vermont, 

Rutland Regional is dedicated to 

providing the best possible healthcare 

to patients throughout our local region 

and beyond. 

Each member is deeply invested not 

just in the success of our hospital, but 

also in the success of our community. 

“This volunteer board gives of their time, 

passion, and intellect to bring forth 

innovative ideas that have helped to 

make us the best community hospital 

in New England,” said Claudio Fort, 

Rutland Regional Medical Center 

President and CEO. “Rutland Regional 

is fortunate to have the leadership and 

expertise of business developers and 

owners, healthcare experts, financial 

authorities and legal professionals, each 

bringing their own depth of knowledge 

and experience to help guide our 

mission.” 

“Rutland Regional Medical Center provides a vital community 

service, so it is critically important that our Board of Directors 

ensure the highest quality of care and financial sustainability for the 

hospital. It is a privilege to serve our community in this way, and a 

responsibility that I and members of the Board take very seriously.” 

– Mike Solimano, Chair, 

RRHS/RRMC Board of Directors 

A special acknowledgement to our Board of Directors, most of which are pictured above. 

Front Row: Cort Jones, Philip Lapp, MD, ECNU, FACE, Edward Merrens, MD, Board Chair Mike Solimano, Ron Cioffi, Michael Kenosh, MD, Vice Chair Joe Kraus 

Back Row: Michele Nelson, Eric Marsh, MD, Paul Gallo, Joan Gamble, Secretary Mark Foley, Jr., Robert Hedden, Mary Beerworth, MD, FACOG 

Missing: Immediate Past Board Chair John Casella, Denise Clark, Dan Doenges, Stephen Leffler, MD, TJ Sabotka, CPA, MST 

3

Giving Back for the Future 

The Rutland Area Medical Community 

Scholarship Campaign came to a close 

on December 12, 2018 by raising a total 

of $153,542. This completes a threeyear 

fundraising campaign to establish 

an endowed fund in support of annual 

scholarships for students pursuing a 

career in the healthcare field. 

We are grateful to the many Rutland 

area medical community donors – 

physicians, retired physicians, and 

medical professionals for their generosity 

in support of the campaign. Heartfelt 

thanks to the scholarship committee 

of volunteers who have overseen and 

supported this scholarship program 

for the past three years, with special 

acknowledgment to Dr. Stanley Shapiro 

for his vision, leadership and enthusiasm 

in guiding the committee and directing 

efforts throughout the campaign. 

“We are incredibly grateful to the Rutland 

area medical community for their 

ongoing support of this scholarship 

fund,” said Claudio Fort, President 

and CEO of Rutland Regional Medical 

Center. “Through their commitment and 

collaboration, opportunities have been 

created to help individuals pursue their 

goal of higher education in healthcare.” 

Dr. Stanley Shapiro, Medical Director 

of the Rutland Heart Center and 

Chair of the Rutland Area Medical 

Community Scholarship Committee 

added, “With the completion of the 

three-year campaign, our medical 

community has achieved a lasting 

benefit that will make a difference for 

others from this time forward. There 

are a great many to thank and share 

in this achievement, and it has been 

a very meaningful experience for all 

who have been involved.” 

“The achievement of this 

goal is just the beginning. As 

a medical community, we 

hope to grow the scholarship 

endowment over the next 

several years to provide 

even greater benefits to the 

recipients. The continued 

generosity of our Rutland 

area medical community, 

including physicians, 

retired physicians, nurse 

practitioners, and physicians 

assistants, is a demonstration 

of our commitment to the 

larger community.” 

– Stanley Shapiro, MD, FACC, FASNC 

4 

The Rutland Area Medical Community Scholarship Committee is comprised of the following: Stanley Shapiro MD, FACC, FASNC, Committee Chair, 

Frederick H. Bagley, MD, Mary M. Beerworth, MD, FACOG, Bradley A. Berryhill, MD, Laura M. Cohen, DNP, ACNP-BC, ANP-BC, Audrey C. Dudzik, MD, 

Daniel R. Mitchell, MD, Julie Poulin, MD, PhD, Victor J. Pisanelli, MD, FACS, Heather M.P. Smith, MD, FACP, FHM, Bethany Stack, PA-C, Matthew G. Zmurko, MD

Our New Providers 

March 2018 – February 2019 

Rutland Regional is pleased to welcome these new providers and to work with them for the health of our community. 

They join our Medical Staff of more than 286 providers with expertise in over 37 specialty areas. 

Jessica J. Baughman, PA-C 

Critical Care 

Gerard R. Beaudry, ACNP, FNP 

Critical Care 

Audrey C. Dudzik, MD 

General Surgery 

James Flannery, MD 

Hospital Medicine 

Julia Frankel, PMHNP 

Psychiatry 

James A. Geiling, MD, MPH 

Critical Care 

Nicole D. Hadeka, FNP 

Neurology 

Michael Hurtado, MD 


John W. Karl, MD, MPH 

Orthopaedics 

Hilary L. Linderman, PsyD 

Psychology 

Lee F. Morissette, PA-C 

Emergency Medicine 

Nina Narasimhadevara, MD 

Nephrology 

Adam J. Pruett, MD, MPH 

Psychiatry 

Saumya Saini, MD, MPH 

Endocrinology 

Darius Seidler, MD 

Pulmonology 

Leah A. Skypeck, PA-C 

Critical Care 

Matthew D. Sommons, MD 

Psychiatry 

Jeffrey A. Spencer, PA-C 

Emergency Medicine 

5


Rutland Regional Medical Center 

has had great success in recruiting a 

number of exceptional clinicians to 

our hospital. In fact, over the past 

year, 18 new medical staff members 

have joined our ranks in the specialty 

areas of endocrinology, general surgery, 

orthopaedics, pulmonology and 

psychiatry, among others. 

Rutland Regional is pleased to highlight our 

two new surgeons, Audrey Dudzik, MD 

and Michael Hurtado, MD. Dr. Dudzik 

received her undergraduate degrees in 

Microbiology and Spanish from Michigan 

State University, a Masters from Wayne 

State University, and Medical Degree from 

Brown University. She completed her 

residency in general surgery at Memorial 

Health University Medical Center in 

Savannah, Georgia, and is board-certified 

in general surgery. 

Dr. Hurtado received his BS in Biology 

from the University of Miami, Hialeah, 

Florida and his Medical Degree from the 

University of Miami School of Medicine. 

He completed his residency in general 

surgery at Mount Sinai Medical Center 

in Miami Beach, Florida and is boardcertified 

in general surgery. 

6 

“We are fortunate to have two new surgeons in our practice, both just 

out of training. They are very personable, dynamic young surgeons 

who bring incredible assets to our established practice. These 

individuals, Audrey Dudzik and Michael Hurtado, are both fitting 

in well and working hard to be successful and provide good care 

in the tradition of Rutland General Surgery. Both myself and Brad 

Jimmo, MD continue to strive to provide great care for our patients 

and community along with helping our new partners be successful.” 

– Matthew Conway, MD, FACS, Medical Director, Rutland General Surgery

Rutland Community Collaborative 

The Rutland Community Collaborative 

(RCC) was formed approximately five 

years ago to improve collaboration 

among the community agencies that 

both directly and indirectly impact the 

health of our community. Over the 

years it has built on the success of the 

relationships it has fostered to become 

the cornerstone of Rutland’s healthcare 

reform and population health efforts. Its 

multi-layered mission involves bringing 

together stakeholders from the Rutland 

region to improve the communication 

and care delivered across the healthcare 

continuum. This is achieved, in part, 

by establishing clear, measurable, and 

actionable goals for improvement that are 

shared among all providers. 

The RCC is overseen by an Executive 

Committee which brings together the 

executive level leadership of all major 

healthcare providers in the region to 

ensure alignment and engagement 

of each organization. The goals and 

priorities are developed by the Core 

Team which is comprised of operational 

leaders representing the different subcommittees: 

Behavioral Health, Clinical 

Case Review, Transitions of Care, Palliative 

Care & Hospice, Data, and Education & 

Patient Engagement. Sub-committee work 

is brought back to a monthly Collaborative 

Stakeholder meeting. While the primary 

focus of the Collaborative Stakeholder 

meeting is to ensure transparency and 

public accountability of our efforts, 

it is also a wonderful opportunity for 

networking, relationship building, and 

celebration of successes. “We know that 

change takes time,” added RCC Facilitator 

Andrea Wicher, MSW. “People in the 

collaborative are aware of this and keep 

pushing forward.” 

“The enthusiasm of the 

RCC participants, and 

commitment to the health 

of our community is evident 

at the many meetings 

I have the privilege of 

attending. Whether we 

are discussing patient 

engagement, education, 

quality metrics, social 

determinants of health, or 

palliative and hospice care, 

the conversational focus is 

patient and family oriented.” 

– Kathleen Boyd, MSN, RN, NE-BC, 

CCM, RN-BC, 

Director, Case Management 

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Volunteers Making a Difference 

Navigating the many changes in 

healthcare is challenging to all hospitals, 

health systems and providers, yet 

through it all, volunteers continue to be 

a strong and supportive presence to staff 

at the center of the hospital’s mission 

– patient care. Rutland Regional’s 

Volunteer Program has been invaluable 

since the day Rutland Regional opened 

its doors over a hundred and twenty 

years ago. The program goals haven’t 

changed much in all that time; however, 

the department accomplishments have. 

When many leisure activities compete 

for people’s time, our volunteers 

consistently remain committed and 

engaged with the hospital’s work. 

This year 350 volunteers contributed 

52,181 hours of service supporting staff 

delivering quality patient care. The 

volunteers offer a diverse and wide 

range of support for staff, and services 

for patients. Their stories are memorable 

and their impact immeasurable! 

Snapshot: 

By age: 

20% Teens 

37% Adults 19-65 

43% Adults 66+ 

Oldest: 94 

Youngest: 14 

Programs: 35 

Volunteer Services Supports Departments Hospital Wide 

• Social Work 

10,960 hours – 40 volunteers in the 

Bridges & Beyond Program assisted 

350 clients and drove 209,000 miles 

providing transportation 

• Emergency Department 

3,169 hours – 27 volunteers 

• Data Entry/Administrative Support 

2,227 hours – 19 volunteers in 

11 departments 

• Surgical Services 

1,091 hours – 16 volunteers in 

Surgical Waiting Room 

• Food & Nutrition Services/ 

Environmental Services 


• Ambulatory Care Unit 

949 hours – one volunteer 

• Marketing & Public Relations 

800 hours – three volunteers 

• Endoscopy 

571 hours – 11 volunteers 

• Gift Shop 

552 hours – three volunteers 

• Courier, Animal Assisted Therapy & 

Information Desks 


• 34 volunteers were placed in eight 

other programs – Music, Events, 

NAMI, AA Peer Support, Cuddler, 

Lactation Support, Medical Oncology, 

Community Health Team 

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Comforts 

Hospital stays can be trying. You don’t 

have your favorite pillow, book, or even 

shampoo. It’s these little things that can 

make a big difference for patients. The 

Complimentary Cart Program at Rutland 

Regional Medical Center is a welcome 

presence that is available to all inpatients 

every day. 

It began in memory of former Food 

& Nutrition Services employee and 

beloved volunteer Janet Martin. Janet’s 

life was devoted to Rutland Regional, so 

friends and family wanted to honor her 

legacy by donating funds to start this 

program. Volunteers offer items from 

the cart to inpatients including books, 

magazines, playing cards, lip balm, and 

other personal care items. Books and 

magazines are donated by staff. Comfort 

and activity items are made possible 

by donations to the Rutland Health 

Foundation specified for this program. 

Donations may also be made to the 

Rutland Health Foundation’s Grateful 

Patient Program which was designed 

to offer patients, as well as their friends 

and family, a way to pay it forward and 

make a difference to other patients. 

The Complimentary Cart has also 

made it possible for volunteers to 

connect with patients and families on 

a personal level. It has helped to start 

many conversations, provide sources of 

comfort, and bring some laughter into 

people’s lives. 

“There so many stories to tell about our experience as volunteers. We feel we 

ease the patients stress and lessen the time staff spends in calming patients 

frazzled nerves and anxious feelings; we bring a measure of hope, caring 

and even distractions to those patients battling serious illnesses; and we 

provide the joy of lively discussions, reminiscence and laughter to others. It 

doesn’t matter what we have to give from the cart, it’s more about what we 

have to give from our hearts – the shoulder to cry on and the listening ear. 

In most, if not all cases, we have been enriched just as much as the patients.” 

– Bonnie and Bob Lucas, Complimentary Cart Volunteers 

9

Rutland Regional Medical Center Financial Statement 

Balance Sheet 2018 2017 

Assets 

Current Assets 50,478,396 51,983,973 

Property Plant & Equipment, Net 81,446,095 81,137,226 

Other Assets 3,395,244 5,465,041 

Assets Limited As To Use 145,181,512 135,849,615 

Total Assets 280,501,247 274,435,855 

Liabilities & Net Assets 

Current Liabilities 33,593,121 31,690,784 

Other Liabilities 5,788,853 8,585,012 

Accrued Pension Obligation 595,421 7,244,302 

Long-Term Debt 34,468,653 36,264,083 

Net Assets 206,055,199 190,651,674 

Total Liabilities & Net Assets 280,501,247 274,435,855 

Statement of Operations 2018 2017 

Gross Revenue 548,537,242 511,529,874 

Less: Contractual Allowances 285,705,008 262,280,032 

Less: Provision for Uncollectible Accounts 8,597,207 7,056,413 

Net Revenue 254,235,027 242,193,429 

Other Revenue 15,620,077 12,199,374 

Total Revenue 269,855,104 254,392,803 

Expenses 268,118,334 250,112,125 

Income (Loss) from Operations 1,736,771 4,280,678 

Non-Operating Gains (Losses) 10,152,871 16,036,721 

Excess of Revenues & Net Gains Over Expenses 11,889,642 20,317,399 

Rutland Regional Health Services Financial Statement 

Combined Balance Sheet (RRHS & RRMC) 2018 2017 

Assets 

Current Assets 48,345,424 54,048,947 

Property Plant & Equipment, Net 81,754,785 81,527,728 

Other Assets 3,395,244 5,465,041 

Assets Limited As To Use 167,735,612 151,591,071 

Total Assets 301,231,065 292,632,787 

Liabilities & Net Assets 

Current Liabilities 33,675,368 31,740,095 

Other Liabilities 7,830,843 10,401,526 

Accrued Pension Obligation 595,421 7,244,302 

Long-Term Debt, Net Current Portion 34,468,653 36,264,083 

Net Assets 224,660,780 206,982,781 

Total Liabilities & Net Assets 301,231,065 292,632,787 

Combined Statement of Operations (RRHS & RRMC) 2018 2017 

Gross Revenue 548,537,242 511,529,874 

Less: Contractual Allowances 285,705,008 262,280,032 

Less: Provision for Uncollectible Accounts 8,597,207 7,056,413 

Net Revenue 254,235,027 242,193,429 

Other Revenue 16,545,803 16,791,412 

Total Revenue 270,780,830 258,984,841 

Expenses 269,407,523 251,838,068 

Income (Loss) from Operations 1,373,308 7,146,773 

Non-Operating Gains (Losses) 12,790,808 18,435,264 

Excess of Revenues & Net Gains Over Expenses 14,164,116 25,582,037 

For More Financial Information, Visit the About Us section at www.RRMC.org 

Rutland Regional Medical Center’s Fiscal Year 2018 accounting records were audited by BKD, Certified Public Accountants. Complete reports are on file and available for 

inspection. On request, this publication is available in an alternate format. Rutland Regional Health Services provides convenient physical access to all of its facilities. 

10

Bowse Health Trust 

The Bowse Health Trust was developed in 1996 by Rutland Regional Health Services, the parent company of Rutland Regional 

Medical Center. It provides seed money to fund projects in the Rutland region that are aimed at improving the health status and is 

guided by the community health needs assessment. Since 1996, a total of 63 programs have been funded, which target residents of 

all ages in a variety of Rutland County communities; 78% of those programs are still operating in some capacity. With the additional 

$269,994 awarded in this round, the Bowse Health Trust has now committed over $4 million to improve the health of the community. 

The next grant cycle will be announced in April 2019. This year’s three grants were awarded to: 

Rutland Suicide Safe Care 

Hosted by the Center for Health and Learning – $99,774 over three years 

The goal is to reduce barriers to mental health services and to decrease the deaths by suicide in 

Rutland County. By training a multitude of healthcare, mental healthcare, and social service providers 

in the principles of Zero Suicide, the Rutland region will be ready to respond and provide suicide safe 

care to all community members. Partners: Community Health Centers of the Rutland Region, Rutland 

Mental Health, and Rutland Regional Medical Center. 

Mill River ENGAGE! 

Hosted by Mill River Unified Union District – $72,220 over three years 

The goal is to provide robust out-of-school-hours, opportunities to enhance the academic, social, 

emotional, and mental health needs of students in grades 5-8. The program hopes to re-engage youth 

with creative endeavors, physical activity, and STEM applications, in order to positively impact the 

behaviors and emotional concerns faced by middle schoolers. Partners: Wonderfeet Kids’ Museum, 

College of St. Joseph, the MINT Maker Space, Vermont State Parks, and Vermont Fish and Wildlife. 

Farm-Based Experiential Learning 

Hosted by Vermont Farmers Food Center – $98,000 over three years 

The goal is to provide ground-to-table experiential learning surrounding local produce for K-12 

students in Rutland County. By helping students discover and participate in how their food is made, 

and the relationship of food and agriculture to their own bodies and health, VFFC is looking to 

develop a life-long investment in nutrition. Partners: Rutland City Rotary, Green Mountain College, 

University of Vermont Extension Program, Come Alive Outside, College of St. Joseph, and Rutland 

County Schools. 

The Bowse Health Trust Committee members volunteer their time to ensure that funds are distributed to organizations that improve the health of 

our community. The Rutland County Partnership for Health Steering Committee works with Rutland County to identify key community health needs. 

Bowse Health Trust Committee 

Joan Gamble – Chair 

Vicky Young – Vice Chair 

Claudio Fort, Rutland Regional Medical Center 

Judi Fox, Rutland Regional Medical Center 

Jeff McKee, PhD, Rutland Regional Medical Center 

Nanci Gordon, Vermont 211 

Jo Ann Riley, Castleton Community Center 

Rick Lovett, MD, Rutland Regional Medical Center 

Pam Reed, Rutland City Public Schools 

Renee Bousquet, Vermont Department of Health 

Caprice Hover, United Way of Rutland County 

The Rutland County Partnership for Health Steering Committee 

Marlee Mason, VNA & Hospice of the Southwest Region 

Brennan Duffy, Rutland Redevelopment Authority 

Anne Bannister, RN, Retired School Nurse 

Melanie Gaiotti, Vermont Department of Liquor Control 

Martha Coulter, Castleton University 

Brian Nolan, Porter Medical Center 

Sarah Roy, ADAP, Vermont Department of Health 

Doug Norford, Rutland Mental Health 

Ann Warrell, Vermont Country Store 

Lynne Klamm, Retired Vermont State Employee 

Peggy Young, RN, Retired Nurse 

Matt Prouty, Rutland City Police Department 

Randal Smathers, Rutland Free Library 

Shannon Kennelly, NeighborWorks of Western Vermont 

11

Community Benefits 

Rutland Regional Medical Center’s commitment to promoting health and providing the best care possible is something we 

provide all our patients and our community. 

As a nonprofit hospital, Rutland Regional is required to record its contributions back to the community it serves. Community 

benefits are defined as programs or activities that provide treatment and/or promote health and healing as a response to 

identified community needs. 

Improving Access to Health Services 

Rutland Regional works to promote better access with programs such as the In-Home Asthma Program, Advanced 

Directive Volunteer Explainers, and Bridges & Beyond. 

Advancing Medical or Health Knowledge 

Rutland Regional provides opportunities for continuing education for professionals and providers, as well as classes for the 

community on topics like Alzheimer’s, dementia, diabetes, chronic pain, depression and wellness. 

Enhancing the Health of the Community 

Rutland Regional donates resources and space to many community groups that are working on improving health and 

encourages employees to volunteer their time for health programs. 

Relieving or Reducing the Burden of Government or Other Community Efforts 

Rutland Regional provides low- and no-cost care for eligible residents of our area through a financial assistance program. 

True community benefit programs succeed when the activities are aligned with the needs the community has identified. With 

the 2018 Community Health Needs Assessment complete, the focus will shift to include the new priorities of supporting an 

aging community, mental health, housing as healthcare, and childcare and parenting supports. 

12

Community Health Needs Assessment 

Rutland Regional Medical Center has been performing these assessments since 1996; the voice of the community has long been 

important to the hospital. The priorities laid out also inform the work of the Bowse Health Trust. 

The full report is available at https://www.rrmc.org/about/community-health-needs-assessment 

Priorities of Focus for the Next Three Years 

Supporting an Aging Community 

The population in the Rutland region is aging, with the baby boomers comprising the dominant 

generation. Nearly 40% of Rutland county residents aged 65 and older live alone, and there is a 67% 

shortfall of geriatricians in the area. Feedback from focus groups and community leaders reflected that 

older Vermonters are more likely to want to stay in their homes and maintain their independence than to 

move to assisted living. Social isolation and falls are two leading concerns for this population, as well as 

supporting social determinants of health including food security and housing. 

Housing 

Nearly one-fifth of Rutland county residents reported severe housing problems in 2018, and nearly half 

of renters in the county pay one-third or more of their income towards rent. The aging housing market 

and high prevalence of homes with lead paint issues can cause structural issues that can impact people’s 

respiratory health and safety, as well as increase the prevalence of pests. There is a growing surge of 

bedbugs around the country, and Vermont is no exception. Infestations and unsafe conditions create 

barriers for agencies to enter the home to work with families, which creates gaps in social and health 

care for people dealing with such housing issues. The needs assessment process and stakeholder group 

have identified that stable, healthy and safe housing are a priority for the health of our community. 

Childcare and Parenting 

More than 70% of Vermont children under six years old have all parents in the workforce. This creates 

a significant gap between the amount of childcare provider slots and those who need childcare; in a 

national survey, lack of childcare was the primary reason for young women to leave the workforce which 

has a negative impact on the economy. Families also take many different forms; there is an increase in 

grandparents and extended family who are parenting, as well as families created through fosters and 

adoptions. Parents of all forms need support, both with childcare and socially, to help promote a healthy 

culture for our next generations to grow. 

Mental Health 

The Rutland region has the state’s lowest ratio of full-time equivalent mental health counselors to 

population at 28.5 FTE to 100,000 people, and slightly more than half of people with mental health 

diagnoses are currently in treatment. Nearly one-third of students in Rutland county reported significant 

depression symptoms, and 13% reported having a suicide plan. The demand for mental health services 

heavily outweighs the available resources. While looking to increase the number of providers available 

in the Rutland area, the stakeholders also emphasized the need to look within our community for peer 

supports and community involvement for those suffering from mental health issues. 

13

Passing the Baton in Nurse Leadership 

14 

Carol Egan, MSN, MSA, RN, NE-BC has 

a plan. As the Chief Nursing Officer at 

Rutland Regional Medical Center, she 

will hand over the position to Betsy 

Hassan, DNP, RN, NEA-BC at the end of 

July 2019. However, Carol will stay on 

in a consultative position throughout 

the transition. This carefully planned 

exit strategy will allow a seamless 

progression as Betsy, currently the 

Senior Director of Nursing, Quality, and 

Training & Education, assumes the duties 

of Chief Nursing Officer. 

“Betsy is a natural leader, a great listener, 

and very bright,” said Carol. “I’m excited 

she will be my successor.” 

Rutland Regional is applying for its 

third Magnet ® Designation from the 

American Nurses Credentialing Center 

(ANCC) which is the highest and most 

prestigious distinction a healthcare 

organization can receive for nursing 

excellence and high-quality patient 

care. Carol will be working closely with 

Betsy in helping to prepare its Magnet 

submission and helping to prepare the 

organization for the ANCC site visit in 

January 2020. 

Among the accomplishments Carol is 

most proud of are the two previous 

Magnet Designations; the strong 

relationship with Castleton University’s 

Nursing Department enabling us 

to recruit new graduate nurses, as 

well as offer continuing education 

opportunities for current staff; and the 

implementation of the Nurse Residency 

Program where new graduate nurses 

convene monthly for trainings, support, 

and relationship building. 

“These designations have been critical in 

helping us to retain and recruit nurses,” 

Carol added. “They provide a sense of 

the community we have built within the 

hospital. We all know and care about 

each other.” 

After the baton is finally passed, Carol 

plans on spending more time with her 

grandchildren, trying to get to every 

basketball game and horse show. 

“I’ve loved it here. This has 

been my family. I know our 

transition plan is strong, and 

I’m confident in Betsy. I am 

also very proud of the nurses 

at Rutland Regional.” 

– Carol Egan, MSN, MSA, RN, NE-BC, 

Chief Nursing Officer

Come Alive Outside Partnership 

Over the past three years, Rutland 

Regional Medical Center has partnered 

with Come Alive Outside, an organization 

dedicated to helping adults and children 

connect with healthy outdoor activities. 

During the spring, scores of elementary 

school children converge on land the 

hospital sets aside to plant pumpkins 

and sunflowers that will be harvested in 

the fall. There are also a host of other 

activities built into these events that 

teach children about nature, recycling, 

and sustainability. These collaborations 

would not be successful without strong 

community alliances with organizations 

like Carpenter & Costin, GE Aviation, 

Rutland Recreation & Parks Department, 

Rutland County Solid Waste District, 

Vermont Department of Health, and 

Wonderfeet Kids’ Museum. 

In addition, Come Alive Outside and 

Rutland Regional have launched 

programs that incentivize and track 

healthy, active behaviors all year long. In 

2018, the 100 Miles in 100 Days program 

engaged over 800 participants in Rutland 

County to establish daily walking habits. 

The Park Rx program, supported through 

the Bowse Health Trust, works with 

primary care providers to write patient 

prescriptions for increased outdoor 

activities. The Passport Program reached 

over 4,000 elementary students allowing 

them to earn points and win prizes for 

visiting parks and engaging in healthy 

outdoor activities during summer and 

winter vacations. 

“Our partnership with 

Rutland Regional Medical 

Center is the driving force 

behind our efforts to 

incentivize wellness through 

the joy of spending time 

outside. The hospital has 

been ahead of the curve for 

years by being out in the 

community actively driving 

the health and wellbeing of 

the population that it serves.” 

– Andy Paluch, Executive Director, 

Come Alive Outside 

15

With Sincere Thanks 

Caring for the residents of our local communities has been, and will always be, the mission of Rutland Regional Medical Center. 

Every day, our friends and supporters make a difference in advancing the level of patient care at Rutland Regional. 

Our Donors 

Community support is an important part of our ongoing success, and we continue to be grateful for the overwhelming generosity 

we receive each year. With your help, our loyal friends and supporters, Rutland Regional is improving even more lives throughout 

our region. Your support, including monetary gifts of all sizes to gifts in memory or honor of a cherished loved one, impacts the 

level of care we provide. 

With sincere appreciation, we acknowledge our generous donors for their gifts of $100 or more, received between January 1, 2018 

and December 31, 2018. If we omitted or misspelled your name, we apologize. Please contact us at 802.747.3634 to let us know so 

we may update our records. 

$50,000 and above 

Mr. Brian Kerns 

Dr. Richard Lovett & Bess Lovett 

Mark Foley, Sr. & Nancy Foley 

Mr. & Mrs. Joseph Kraus 

The Marsh Family 

David & Lyn Wolk 

Rutland County Maple Producers 

Mr. Bob McConnell 

16 

$10,000-$49,999 

Robert & Louise Bossardt Trust 

Happy Cow Cones, LLC 

Janet Jillson Memorial Tournament 

Ms. Sibyl Kirby 

Mr. Walter Nelson 

Rutland Radiologists, Inc. 

Subaru of America, Inc. 

VELCO 

Robert & Victoria Young 

$5,000-$9,999 

Mr. & Mrs. Joseph Giancola 

Killington/Pico Ski Resort Partners 

Anonymous 

Dan & Lori Mitchell 

Northern Ski Works 

Rutland County Medical Society 

Dr. Stanley Shapiro & 

Ms. Cathy Baker 

Mr. & Mrs. D. Robert Sherman 

Mr. & Mrs. Phil Swords 

Vermont State Colleges 

$2,500-$4,999 

Dr. Timothy A. Daly & Dr. Margaret A. Daly 

Foley Services 

Claudio & Brenda Fort 

IAABO VT Board 105 

Mike & Kristen Kenosh 

Ryan Smith & Carbine, Ltd. 

William T. Burns Foundation 

$1,000-$2,499 

Alan Woodard Memorial Ride 

Ms. Sharon Baker 

Anonymous 

John & Mary Beerworth 

Dr. & Mrs. Brad Berryhill 

Dr. Ernie & Kathy Bove 

Mel & Lynn Boynton 

John & Sue Casella 

Laura & John Cohen 

Mr. & Mrs. Steve Costello 

Judi & David Fox 

Mr. & Mrs. Paul Gallo 

Mrs. Shelley Gartner 

Matt & Marie Gilmond 

Gilmore Home Center 

Ms. Elizabeth A. Glynn & Mr. Whit Batchelor 

Todd Gregory, MD, FACEP, FAAEM 

Dr. Deb Henley & Mr. Thomas Deck 

Tom & Tricia Huebner 

Mr. & Mrs. Sherman R. Hunter 

J M Smith Foundation 

Dr. & Mrs. Mark Jacob 

Ms. Kathleen Jenks 

Jewish Community Fund of Greater Kansas City 

Suzanne & Cort Jones 

Lake St. Catherine Country Club 

Dr. Jeff McKee & Mrs. Rebecca Smith-McKee 

Mill River Union #40 

Traci & Scott Moore 

Mary E. Moran 

Mr. & Mrs. Glenn Morgan 

Anonymous 

Shari & PJ Owens 

Dr. & Mrs. Michael E. Robertello 

VT Society for Cardiovascular & 

Pulmonary Health Rehab 

Mr. & Mrs. Phil Wagenbach 

Mr. Bruce T. Welsh 

Whitehall Amish Community 

Dr. Matthew Zmurko & Family 

$500-$999 

Mr. & Mrs. Anthony Gillam 

Mr. Andrew Newman 

Mr. & Mrs. Richard Swartz 

Dr. & Mrs. Fred Bagley 

Preston T. & Maryanne F. Billings 

Dr. John Coco 

Anonymous 

Mr. & Mrs. Leo Denis 

Michael & Rhona Dorion 

Ms. Jeanette L. Griffin 

Mrs. Priscilla Hughes 

Mr. & Mrs. Dan Latkin 

Drew & Jessica Lighthart 

Mrs. Dolores K. Mahlmann

Owens Family Foundation 

Mr. Howie Stratton 

Alison & Charles Davis 

Proctor School District 

Mr. & Mrs. Jerry Tarr 

Mrs. Anne Day 

Ms. Bernadette Queen 

Town of Rutland 

The Family of David & Monica Day 

Dr. & Mrs. Harvey S. Reich 

Vermont Orthopaedic Clinic 

Dr. Sarah Decker & Ms. Martha Ratner 

Mr. & Mrs. Jonathan Reynolds 

Mr. John Wallace & Mrs. Rosemary Kennedy 

Suzanne Grace 

Rutland Town School 

Mr. George Whaling 

Douglas Dier, MD 

Shinn Family Foundation 

Dr. & Mrs. Stephen Wood 

Mr. & Mrs. Mark Dimick 

Michael & Cara Solimano 

Ms. Cynthia Zahn 

Dr. Henry R. Dimuzio, Jr. 

Ms. Bethany Stack 

Dr. & Mrs. John Sussman 

Mr. John Turner 

Walmart #253 

$250-$499 

Ann Clark, LTD 

Mrs. Bonnie Austin Cluxton 

Jack & Alice Blount 

Mrs. Kathleen Boyd 

Stephen M. Brittain & Laurie A. Brittain 

Ms. Jen Burrier 

Mr. & Mrs. William Canfield 

Castleton University 

Dan Cole 

Leah Denton 

Dr. Michael DiMeola & Dr. Ashley DiMeola 

Jim & Carol Egan 

Mr. & Mrs. Stan Faryniarz 

Dr. Jennifer M. Fauntleroy 

Frank N Wilson Trust 

Dr. Courtney & Devon Fuller 

Mr. Richard Gallo 

Gary L. & Cynthia Gillen 

Scott & Sarah Graham 

Mr. & Mrs. Kamran Hassan 

Mr. & Mrs. Robert Hedden 

Heritage Family Credit Union 

Andrea Hooker 

Ms. Jodi Hyndman, APRN 

J.K. Adams Co. 

Anonymous 

Dr. & Mrs. Gordon R. Kelly 

Miss Mary Beth E. Kinney 

Michele & Dan Nelson 

Order of the Eastern Star 

Grand Chapter of Vermont 

Peace of Mind AA Group 

Suzanne & Victor Pisanelli, MD 

Mr. Phil Pope 

Rutland Regional Medical Staff 

Ms. Gerianne Smart 

Dr. Heather Smith 

Mr. & Mrs. Bob Stedman 

$100-$249 

Anonymous 

Mr. Charles Ams, III 

Mr. & Mrs. John Arapoff 

Mr. & Mrs. Guy Babb 

Ms. Dawn Babcock 

Dr. & Mrs. Roger Baker 

Ms. Thea T. Baker 

S. Carol Bam 

Jacqueline M. Becker 

Mr. Gary Belock 

Mr. & Mrs. Robert Bixby 

Anonymous 

Mr. & Mrs. George Boltres 

Mrs. Nancy Bridges 

Mr. Thomas Brown 

Mr. & Mrs. Jerome Brown 

Mark & Joan Brown 

Ms. Amanda Brown 

Mr. & Mrs. Mark Burns 

Care Management Solutions 

Carl Durfee’s Store Inc. 

Mr. & Mrs. Nick Carmolli 

Mr. & Mrs. Herb Carrara 

Mr. Brian Carroll 

Castleton Elementary School 

Mr. & Mrs. Randall Chadburn 

Mr. & Mrs. Gordon Chader 

Dr. & Mrs. David Charnock 

Chittenden Senior Citizens 

Ron Cioffi 

Mrs. Lise Cioffi 

Anonymous 

Mrs. Audrey Clawson 

Anonymous 

Mr. & Mrs. Adelbert Cook 

Dr. Seth Coombs & Mrs. Nina Coombs 

Anonymous 

Ms. Michelle Cordeiro 

Anonymous 

James & Jessica Cromie 

Mr. Neil Cunningham 

Mrs. Andrea D. Cupak 

Mrs. Linda A. Dotson 

Tom & Maureen Dowling 

Ms. Reggi Dubin 

Anonymous 

Dr. & Mrs. Allan Eisemann 

Dr. & Mrs. Gregory H. Ellis 

Mrs. Nancy Fisk 

Mr. & Mrs. Norman Fontaine 

Ms. Doris Fricke 

Mr. & Mrs. Dave Fucci 

Anonymous 

G. Stone Motors, Inc. 

Anonymous 

Mr. Fred Garrow 

Anonymous 

Green Mountain Sugar House 

Drs. Sean Toussaint & Megan Greenleaf 

Sara Grey 

Mr. Francis Haas 

Joshua L. Harris, MD 

Michele Havens, PharmD 

Heaton & Fisch Dental Associates 

Drs. Robert & Katharine Hession 

Dr. & Mrs. Baxter Holland 

L. Michael Hone 

Mr. & Mrs. Henry Hotchkiss 

Hubbardton Congregational Church 

Hubbardton Forge Corporation 

Anonymous 

Ann & Martin Irons 

Dale & Anne Marie Janik 

Ms. Andrea Janny 

Mrs. Gay Johnson 

Mrs. Kristie Johnson 

Mrs. Edith M. Johnstone 

Audrey Kerns 

Central Vermont Eye Care 

Dr. Kim E. Kurak 

Mr. & Mrs. Raymond Ladd 

Lake Bomoseen Ladies Golf League 

Philip & Michele Lapp 

Mr. & Mrs. John Larkin 

Dr. & Mrs. Michael Lees 

Mr. & Mrs. Robert A. Lloyd 

17

Ms. Kate Logan 

Drs. T.Ray and Indra Lovko 

Mr. & Mrs. Lawrence MacFarlane 

Dr. Cesar Magsino, Jr. 

The Honorable & Mrs. Theodore Mandeville 

Jill Markowski 

Mr. Keith Martin 

Mrs. Amy Martone 

Miss Emily Matthew 

Mrs. Irene McCarthy 

Mr. & Mrs. Greg McClallen 

Ms. Kim McDonnell 

Middletown Springs Elementary School 

Mr. & Mrs. John Miller 

Mr. & Mrs. Peter Morris 

Anonymous 

Mr. & Mrs. Mike Nagar, Jr. 

Mr. & Mrs. David Naylor 

Neshobe School 

New Found Freedom Group 

Mr. & Mrs. Robert Noble 

Mr. & Mrs. Michael Nordmeyer 

Tracy Norton 

Mr. & Mrs. Cal Organ 

Dr. & Mrs. William O’Rourke 

Otter Valley Football Club 

Mr. & Mrs. Roger Patch 

Marie T. Pavini 

Ms. Deborah Payne 

Peace of Mind Group of Alcoholics Anonymous 

Dr. Patricia Pisanelli 

Dr. Julie Poulin & Mr. Jean-Sebastian Gagnon 

Mr. & Mrs. Ronald Pulcer 

Ms. Debbie Quirk 

Mrs. Carolyn Ranftle 

Jim & Betsy Reddy 

Anonymous 

Mr. & Mrs. Mike Roberts 

Mr. Kenneth Roberts, Jr. 

Ms. Barbara M. Robinson 

Thomas Rounds 

Mrs. Katie Ruby 

Mr. & Mrs. Alfred Ruesch 

Rutland Country Club 

Ms. Debbie Schoch & Mr. Stevenson Walsh 

Anonymous 

Mrs. Kelly Shannon 

Mr. & Mrs. Charles Shortle, III 

Anonymous 

Anonymous 

Mr. & Mrs. John Socinski 

Anonymous 

Stevens Wilcox Potvin Cassidy & Jakubowski 

Ms. Suzanne Sullivan 

The Swenor Family 

The Vermont Country Store 

Mr. & Mrs. William Thomas 

Mr. Alan Tiber 

Mr. & Mrs. Bruce R. Tobin 

Ms. Jessica Trefethen 

Mr. & Mrs. Paul and Barbara Trepanier 

Mrs. Roxanne Tresch 

Mr. Mark Triller 

Anonymous 

Vermont Railway 

Ms. Julie Wafer-Trayah 

Anonymous 

Mr. Wayne Weseman 

Dr. & Mrs. D. Billings Wheeler 

Anonymous 

Kira Wozmak, MD 

Laurie Wright 

Tribute Gifts 

The following individuals were honored by friends and loved ones who made gifts to Rutland Regional Medical Center in 2018. 

In Memory of: 

David Austin 

Jeanne Bigelow 

Jean Birdsey 

Jean Blackmer 

Diane Bodette 

Roberta Briggs 

Kay Bruce 

James Bucci 

Alice Cioffi 

Nancy Clancey 

John Crocco 

Richard Crossman 

Jayne Davidson 

Marilyn Doaner 

Judy Dreher 

Richard Duell 

Ned Dyer 

Patricia Faivre 

Shirley Fowler 

Ruth Fucci 

Judith Gecha 

Ernie Gibeault 

Richard Gillam 

Joseph Grey 

Sharon Griffin 

Richard Grimley 

Glenn Hampton 

Kitty Huff 

Christine Katz 

Martin Keith 

Michael LaBate 

June Larson 

Jeff Larson 

Susan Mackey 

Daniel McCarthy 

Stephen Medlin 

Aida Pemberton 

Faith Pitlak 

Judi Reynolds 

Nicholas Ross 

Joan Sabotka 

Nancy Swords 

Louise Thompson 

Angelo Tiraboschi 

Anita Turner Stanislas 

Bob Ward 

Robert Wedin 

Carol Welsh 

Bruce Wetherby 

Patricia Wimley 

Margaret Wing 

Jane Wysolmerski 

In Honor of: 

Dr. Allan Eisemann 

Tom Huebner 

Debbie Martin 

Ted Salerni 

Richard Snow 

Erica Zimmer 

18

2018 Special Events Sponsors 

SAVE THE DATES: 

The Green Mountain Gala – June 8, 2019 

The 26 th Annual Rutland Health Foundation 

Golf Invitational – September 20, 2019 

VT Great 2•4•6•8k – September 21, 2019 

$10,000-$15,000 

H.P. Cummings Construction Company 

GE Aviation – Rutland 

$2,000-$5,000 

BlueCross BlueShield of VT 

Carpenter & Costin 

TD Bank 

Ryan Smith & Carbine, Ltd. 

VNA & Hospice of the Southwest Region 

Casella Waste Systems, Inc. 

NFP 

Lavallee Brensinger Architects 

Cerner Corporation 

Heritage Family Credit Union 

L.N. Consulting, Inc. 

Leonine Public Affairs 

New England Air Systems 

Strategic Benefit Advisors, Inc. 

Family Dental Associates 

Moon Brook Contractors 

$1,000-$1,500 

Active Healthcare Receivables 

Alderman’s Auto Group 

BKD CPAs & Advisors 

Carris Financial Group 

Dartmouth-Hitchcock Medical Center 

Downs, Rachlin & Martin 

Echo Financial Products, LLC 

Fidelity Investments 

Foley Services 

Interstate Electrical Services Corporation 

Mid-Vermont Pathology, PC 

People’s United Bank 

Rutland Radiologists, Inc 

Sibson Consulting 

Southwestern Vermont Health Care 

The Bank of Bennington 

The Pines at Rutland 

Thomas Dairy 


Vermont State Colleges 

Westminster Cracker Company, Inc. 

$500-$999 

Kinney Motors 

O’Brien Shortle Reynolds & Sabotka PC 

New England Retirement Consultants 

Artisan Engineering, PC 

Back On Track Physical Therapy 

Bill Lohsen Plumbing & Heating Inc. 

Carpet Warehouse, Inc. 

Cornerstone Dentistry 

Edgewater Ranzal 

Fabian Earth Moving, Inc. 

Facey Goss & McPhee, PC 

Fiduciary Investment Advisors 

Green Mountain Drywall 

Green Mountain Power 

Killington/Pico Ski Resort Partners 

Kitchen Encounters, Inc 

Krebs & Lansign Consulting Engineers, Inc. 

Niteowl Cleaning 

Orthopaedic Health Services 

Symquest Group, Inc. 

The Royal Group, Inc. 

Wilk Paving, Inc. 

19

Sweet Support 

Fundraising With a Twist 

For Mark and Nancy Foley it began in 

2016, with a bright yellow ice cream 

truck and a clever name, Happy Cow 

Cones. Having been long time and 

very generous benefactors of the Foley 

Cancer Center at Rutland Regional 

Medical Center, they decided to come 

up with a creative and fun way to raise 

additional funds. 

So for the past three summers Mark and 

Nancy have crisscrossed the state of 

Vermont, parts of New Hampshire and 

New York peddling their delicious twist 

soft serve ice cream and other ice cold 

treats with all proceeds of their sales 

100% benefiting the Foley Cancer Center. 

Affectionately named “Mr. Moo”, Mark 

frequently wears a cow hat, much to the 

amusement of his younger customers. 

To date more than $92,000 has been 

donated to the Foley Cancer Center from 

Happy Cow Cones sales. 

As Mark aptly put it, “To be honest, I 

don’t think we ever realized what would 

be involved with this. We get so excited 

when we make a deposit and get closer 

to our goal. The time we spent on this 

is much more than we ever anticipated, 

but it feels so good. This has been an 

extremely rewarding experience.” 

“The money raised from these 

last three years of the Happy 

Cow Cones activities amazed 

us all. We thank Mark and 

Nancy so much for their 

hard work and dedication 

to the Rutland community, 

and especially to the Foley 

Cancer Center.” 

– Allan Eisemann, MD 

Generosity Made in Vermont 

The Rutland County Maple Producers’ 

Sugar House at the Vermont State 

Fairgrounds is a beloved landmark. For 

over 50 years it has been a very popular 

destination during fair week featuring 

lots of maple syrup, maple candy, maple 

creemees and sundaes. In addition, the 

sugar house has also been a source of 

continuing education about the maple 

sugar industry. 

The Rutland County Maple Producers 

who oversee the sugar house are 

a tireless and dedicated group of 

individuals who support a number of 

organizations in our community, one 

being the Foley Cancer Center at Rutland 

Regional. Since 2015, they have donated 

more than $16,000 of proceeds from 

maple product sales to the Foley Cancer 

Center in support of cancer treatment 

and care. In the fall of 2018, the Rutland 

County Maple Producers unveiled their 

new maple syrup jug and announced a 

portion of those sales will also support 

the Foley Cancer Center. 

They are a shining example of the 

generous and giving spirit of our region. 

20

Rutland Regional complies with Federal and State civil rights laws and does not discriminate or treat people 

differently on the basis of race, color, marital status, national origin, religion, age, disability, sex, sexual orientation, 

and gender identity. Rutland Regional provides free aids and services to people with disabilities to communicate 

effectively with us, such as: (1) qualified sign language interpreters; (2) written information in other formats 

(large print, audio, accessible electronic formats, other formats); and (3) free language services through qualified 

interpreters to people whose primary language is not English. If you need these services, contact the Social Work 

Department or the Switchboard. If you believe that Rutland Regional has failed to provide these services or 

discriminated in another way you can file a grievance with the Risk Manager. 

Attention: If you speak a language other than English, language assistance services, free of charge, are available to you. Call 

1.866.237.0173. Identification number 05701. 

French – ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposes gratuitment. 

Appelez le 1-866-237-0173. Numéro d’identification 05701. 

Spanish – ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüistica. Llame al 

1-866-237-0173. Número de identificación 05701 

Chinese – 注意 : 如果您使用繁體中文 , 您可以免費獲得語言援助服務。請致電 1-866-237-0173. ID 号码 05701 

Vietnamese – CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-866- 

237-0173. Số ID 05701 

Nepali – ध्यान दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू निःशुल्क रूपमा 

उपलब्ध छ । फोन गर्नुहोस् 1-866-237-0173. आईडी नम्बर 05701 

Serbo-Croatian – OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. 

Nazovite 1-866-237-0173. ID broj: 05701 

Cushite – XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. 

Bilbilaa 1-866-237-0173, 05701 

Italian – ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica 

gratuiti. Chiamare il numero 1-866-237-0173. Numero ID 05701 

‏-‏‎1-866‎مقرب لصتا ‏.ناجملاب كل رفاوتت ةيوغللا ةدعاسملا تامدخ نإف ‏،ةغللا ركذا ثدحتت تنك اذإ ‏:ةظوحلم – Arabic 

05701 ددع ديدحت .237-0173 

Russian – ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. 

Звоните 1-866-237-0173. Идентификационный номер 05701 

Tagalog – PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika 

nang walang bayad. Tumawag sa 1-866-237-0173. Numero ng ID 05701 

Portuguese – ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-866- 

237-0173. Número de Identificação 05701 

Japanese – 注意事項 : 日本語を話される場合、無料の言語支援をご利用いただけます。1-866-237-0173. まで、 

お電話にてご連絡ください。ID 番号 05701 

Polish – Uwaga: Jeśli mówić językiem innym niż angielski, usługi językowe, pomoc bezpłatnie, są dostępne dla 

Ciebie. Zadzwoń 1.866.237.0173. Numer identyfikacyjny 05701. 

Armenian – ՈՒՇԱԴՐՈՒԹՅՈՒՆ՝ Եթե խոսում եք հայերեն, ապա ձեզ անվճար կարող են տրամադրվել 

լեզվական աջակցության ծառայություններ: Զանգահարեք 1.866.237.0173: Նույնականացման համարը 

05701 

1.866.237.0173 ەب یدنەویەپ ‏.ەتسەدرەب ۆت ۆب ‏،ییاڕۆخەب ‏،نامز یتەمرای یناکەیرازوگتەمزخ ‏،تیەکەد ەسەق یدروک ینامز ەب رەگەئ ‏:یراداگائ – Kurdish 

.05701 ‏,ەکب 

Rutland Regional continues its commitment to our community by using paper that has 

a post-consumer recycled percentage of 100% for this Annual Report. The paper selected 

preserves trees for the future, saves wastewater flow and conserves energy.

Departments of Rutland Regional Medical Center 

Center for Sleep Disorders 

160 Allen Street, Rutland, VT 

802.747.3792 

Community Health Team 


802.773.9888 

Comprehensive Care & Infectious 

Diseases Clinic 


802.747.3700 

ENT & Audiology 

69 Allen Street, Suites 1, 3 & 4, Rutland, VT 

802.775.3314 

51 Tennis Way, East Dorset, VT 

802.362.4865 

Foley Cancer Center 


802.747.1831 

Killington Medical Clinic/iSport Training 

3902 Killington Road, Killington, VT 

802.422.6125 

Laboratory Services 


802.747.1771 

Marble Valley Eye Care 

1 Albert Cree Drive, Rutland, VT 

802.775.6006 

Marble Valley Urology 


802.775.6006 

Physical Medicine & Rehabilitation 


802.747.3633 

Rutland Diabetes & Endocrinology Center 


802.775.7844 

Rutland Digestive Services 


802.786.1400 

Rutland General Surgery 

and the 

Wound, Ostomy & Continence Clinic 

6 Commons Street, Rutland, VT 

802.775.1903 


802.362.4865 

Rutland Health Foundation 


802.747.3634 

Rutland Heart Center 


802.747.3600 or 1.855.RHC.BEAT 

Rutland Kidney Center 


802.747.6292 

Rutland Pulmonary Center 


802.775.2036 

Rutland Regional Behavioral Health 


802.747.1857 

Rutland Regional Neurology Center 


802.775.4266 

Rutland Women’s Healthcare 


802.775.1901 


802.362.4865 



802.775.2937 


802.362.4865 

West Ridge Center 

Howe Center, 1 Scale Ave Bld. 10, Rutland, VT 

802.776.5800 

Affiliates of Rutland Regional Medical Center 

The Gables at East Mountain 

1 Gables Place, Rutland, VT 

802.770.5263 www.thegablesvt.com 

The Meadows at East Mountain 

157 Heritage Hill Place, Rutland, VT 

802.775.3300 www.themeadowsvt.com 

Vermont Sports Medicine Center 

Brandon, Castleton, Killington & Rutland 


802.775.1300 www.vsmc.org

2019 Annual Report

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