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HCM-NQ Factbook 2019

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FACT BOOK<br />

We Are An Expert<br />

Hispanic Cheese &<br />

Dairy Manufacturer<br />

Click on this symbol<br />

when you see it to activate a link!


FACT BOOK<br />

N Q<br />

ABOUT US<br />

We Are An Expert Hispanic Cheese & Dairy Manufacturer<br />

And The Former Owners Of Nuestro Queso Brand<br />

COMPANY<br />

HEADQUARTERS:<br />

Chicago, IL<br />

Founded in 2009, we are an award-winning<br />

Illinois based Private Label & Co - Packing<br />

Hispanic cheese manufacturer for national<br />

retailers, top brands, and distributors.<br />

PLANT:<br />

Kent, IL<br />

NUMBERS OF EMPLOYEES: 89<br />

We offer the highest quality & most extensive<br />

Mexican, Caribbean and Central American<br />

cheese and creams product assortment<br />

crafted with care and a personal sense of<br />

ownership using milk free of rBST hormones.<br />

A<br />

Did you know?<br />

Our private label brands have a<br />

track record of success competing<br />

vs. Regional Brands.<br />

• Mark Braun, CEO<br />

• Jason Brinkman,<br />

VP of Operations/Plant Manager<br />

• Ken Marks, CFO<br />

• Arturo Nava, Marketing Director


B<br />

Did you know?<br />

Our products are widely recognized<br />

as America’s best in quality,<br />

freshness, and great taste. In fact,<br />

Nuestro Queso has won 15 medals<br />

in cheese industry competitions<br />

since 2011.<br />

Did you know?<br />

Nuestro Queso started as a brand<br />

and is now one of the most<br />

popular Hispanic cheese brands<br />

in the country with a growing<br />

presence in the Midwest,<br />

Southeast and Northeast.<br />

C<br />

Our clients know us as a trusted and knowledgeable Hispanic cheese/dairy<br />

private label manufacturer because of our state-of-the-art SQF Level 3<br />

certified plant and from our experience as former owners of<br />

Nuestro Queso® – the award-winning Hispanic cheese brand.<br />

Trusted<br />

co-packer<br />

and private<br />

label supplier<br />

to top brands<br />

A Short History<br />

About <strong>HCM</strong><br />

Hispanic Cheese Makers - Nuestro Queso®<br />

is an award winning co-packer and private<br />

label supplier of Hispanic cheeses.<br />

We are the former owners of<br />

Nuestro Queso® the award-winning<br />

Hispanic cheese brand.<br />

Hispanic Cheese Makers - Nuestro Queso® is widely recognized as a safe and<br />

trusted supplier because of our SQF Level 3 certified plant, our award winning<br />

Hispanic cheese recipes and our superior levels of service, flexibility and innovation.


PRODUCTS<br />

& PACKAGING<br />

Did you know?<br />

We provide a wide array of<br />

packaging options to meet<br />

your diverse cheese and<br />

dairy product needs.<br />

D<br />

Did you know?<br />

We offer 18 types of packaging<br />

and formats to meet all of your<br />

packaging needs.<br />

E<br />

Types Of Packaging And Formats<br />

Printed Film Bag Clear Bags Multivac Cryovac Loaf Wheel<br />

Square Rounds Buckets Wedges Cups Sticks<br />

Jars Cream Bags Tubs Quarters Balls Coils<br />

Flexibility & Customization<br />

We Can Create Many Types Of Case And Pallet Configurations<br />

To Help Keep Your Freight Costs Down


Interesting Facts<br />

#1 - 6<br />

PRODUCTS<br />

& PACKAGING<br />

Oaxaca is our #2 best seller!<br />

at 18%!<br />

Fresco has the largest share<br />

of Hispanic cheese!<br />

1<br />

2<br />

We Meet All<br />

Your Deli, Dairy,<br />

And FoodService<br />

Needs<br />

Multi-Chanel Hispanic<br />

Dairy Solutions<br />

Cotija/Oaxaca lead in<br />

market share growth!<br />

3<br />

Deli<br />

Hispanic Cheese market share<br />

is growing fast at (+9.3%)!<br />

4<br />

Oaxaca, Mexican, Manchego, and<br />

Cotija are the four fastest growing<br />

cheeses in the US!!<br />

5<br />

Dairy<br />

Natural cheese & cream sales<br />

are growing fast while processed<br />

cheese is declining!<br />

6<br />

Food Service<br />

Our plant is a world class dairy SQF Level 3<br />

Quality certified manufacturing facility for<br />

co-packing, and private label products. SQF is a<br />

global food safety initiative program, it is the gold<br />

standard for food safety from farm to fork.


F<br />

Did you Know?<br />

Our sour creams have an scored<br />

an overall rating better for taste<br />

and texture than our competiors.<br />

MEXICAN &<br />

CENTRAL AMERICAN<br />

CREAMS<br />

Our sour creams<br />

have an authentic<br />

taste that will<br />

remind you of<br />

those that you can<br />

find in Mexico &<br />

Central America.<br />

CHEE<br />

PARA FREIR<br />

Para Freir (frying)<br />

cheese is a firm,<br />

mild cheese<br />

most commonly used<br />

for frying. It is<br />

appreciated for its<br />

ability to fry without<br />

any breaking.<br />

COOKING<br />

COTIJA<br />

Cotija is a dry grating<br />

cheese similar to<br />

Parmesan. It is an<br />

aged cheese, packed<br />

with flavor and zest<br />

that gets better with time.<br />

AGED<br />

CHEESES<br />

Did you Know?<br />

Queso Oaxaca maintains possesses<br />

exceptional melting characteristics<br />

and rich flavor.<br />

I<br />

OAXACA<br />

Oaxaca (Wa-ha-ka) cheese is<br />

Mexico’s most popular cheese<br />

because it melts and strings like no<br />

other when heated, forming delicious<br />

long strings when pulled.<br />

& CRE


SES<br />

PANELA<br />

Panela is a fresh cheese.<br />

It is referred to as the<br />

“flower of the milk” Its<br />

elegant texture and<br />

exquisite taste helped<br />

earn silver medals in the<br />

U.S. Cheese Championship.<br />

FRESCO<br />

G<br />

Did you Know?<br />

Panela is a fresh cheese. Also<br />

known in Latin American countries<br />

as Queso de Canasta, or<br />

“basket cheese” because it is<br />

actually formed in a basket mold.<br />

FRESH<br />

Fresco cheese is a<br />

fresh semi-soft<br />

cheese that is slightly<br />

salted and cream<br />

with a mild smooth<br />

flavor. It is a traditional<br />

Mexican farmer’s<br />

cheese.<br />

MELTING<br />

BLANCO<br />

Queso Blanco is a<br />

very popular<br />

Caribbean cheese.<br />

It is mild, firm yet<br />

smooth in texture and<br />

softens without<br />

melting. This culinary<br />

wonder doesn’t separate<br />

into solids and oils when<br />

heated or grilled.<br />

AMS<br />

QUESADILLA<br />

Quesadilla Cheese is with<br />

exceptional melting properties<br />

and a smooth creamy flavor.<br />

When it melts, it becomes<br />

quite creamy.<br />

H<br />

Did you Know?<br />

Ideal Quesadilla should be neutral<br />

flavor, similar to a mild cheddar or<br />

Monterey Jack, with buttery notes.


Fresco<br />

In traditional Hispanic<br />

dishes that require<br />

crumbling cheese<br />

such as salads, tacos,<br />

enchiladas, flautas,<br />

sopes, soups, pasta,<br />

sautéed meats,<br />

or vegetables.<br />

Cotija<br />

Cotija is strongly<br />

flavored and firm,<br />

and it is used to add<br />

lively garnishing to<br />

common dishes like<br />

refried beans, salads,<br />

pasta, chili, or can be<br />

used to add zest to<br />

Mac and Cheese!<br />

PRODUCT LINE<br />

& APPLICATIONS<br />

Quesadilla<br />

Style<br />

It is the perfect less<br />

greasy melting<br />

cheese for your<br />

queso fundido,<br />

quesadillas,<br />

and even burgers<br />

Panela<br />

Serve crumbled over<br />

tacos, tortas,<br />

cremitas, huaraches,<br />

or any Mexican style<br />

dinner. Serve it cubed<br />

with fruit or salads.<br />

Oaxaca<br />

It is a cheese used in<br />

a variety of recipes<br />

and is especially<br />

popular roasted or<br />

baked in Mexican<br />

dishes. It is also<br />

excellent in<br />

quesadillas or<br />

stuffed peppers.<br />

Blanco<br />

Blanco is very popular<br />

in the Caribbean, firm,<br />

and yet smooth in<br />

texture,very similar to<br />

Nuestro Queso Fresco.<br />

Great to Grill, Fry, or<br />

Deep Fried. Great<br />

company for fresh fruits, j<br />

ams, or salads.<br />

Para Freir<br />

Cover slices with<br />

cornstarch and shake<br />

off excess, pan fry both<br />

sides in hot oil until<br />

golden brown. Goes<br />

great with fruits,<br />

salads, jams, or any<br />

dishes that require a<br />

fresh crumbled<br />

cheese.<br />

Mexican &<br />

Central<br />

American<br />

Creams<br />

Use as a topping for<br />

pupusas, grilled corn,<br />

sweet plantain,<br />

enchiladas and all other<br />

Central American &<br />

Mexican dishes that<br />

require sour cream.<br />

Click on this symbol when you see it<br />

to go the recipe!


No rBST<br />

HORMONES<br />

Sustainability is Embedded<br />

We use rBST Free Milk From Local Farmers.<br />

We make our<br />

quesos with great<br />

care & artisanship.<br />

All our cheeses are<br />

made from rBST<br />

free milk sourced<br />

from local farmers<br />

that care about the<br />

well-being of their<br />

animals.<br />

No Hormone rBST<br />

SIN HORMONA rBST<br />

J<br />

Did you know?<br />

Nuestro Queso cheeses have won<br />

15 cheese industry medals in just<br />

5 years, just imagine what we can<br />

do for you.<br />

Awards<br />

K<br />

Did you know?<br />

Hispanic Cheese Makers -<br />

Nuestro Queso has been awarded<br />

some of the best in industry<br />

medals because of the authentic<br />

recipes, great taste and our<br />

adherence to the highest quality<br />

standards.<br />

Award-Winning Cheeses: Oaxaca Ball, Oaxaca Strips, Para Fundir,<br />

Fresco, Panela, Para Freir, Fresco Enchilado, Blanco, and Cotija.


Food Trends<br />

7<br />

30% of Top 500<br />

Restaurant Chains<br />

offer Tacos.<br />

Interesting F<br />

Did You<br />

48% Of Cons<br />

See More Re<br />

Food & Snac<br />

8<br />

Menu mentions of<br />

Chilaquiles Grew 9.4%.<br />

9<br />

50% of Consumers Are Interested In Salvadoran Pupusas<br />

& Venezuelan Arepas, 50% of Consumers Are Interested In<br />

Salvadoran pupusas & Venezuelan Arepas.<br />

CONSUME<br />

FOOD AND<br />

CHEESE T<br />

Pupusas<br />

Thick corn tortillas<br />

filled w/savory<br />

filling beans and cheese)<br />

Arepas<br />

Corn-based dough<br />

rounds filled w/meat,<br />

veggies, cheese and salsa<br />

Did You K<br />

Hispanics are m<br />

make stock up<br />

(3.4 vs 2.5 US s<br />

Consumer Trends<br />

10<br />

Hispanics enjoy grocery<br />

shopping more than other<br />

demographics<br />

(72% vs 61%US shoppers).<br />

Did You Know?<br />

Hispanics consumers aver<br />

3.3 meals/day<br />

(vs 2.8 for US shoppers)


acts #7- 15<br />

Cheese Trends<br />

Know?<br />

umers Want To<br />

gional Hispanic<br />

ks On Menus<br />

L<br />

15<br />

Increasing<br />

Demand for Full Fat<br />

Cheese & Cream is<br />

Driving Sales.<br />

R,<br />

RENDS<br />

14<br />

Consumers<br />

Experience New Cheeses<br />

at Restaurants and then<br />

Look for Them At Retail.<br />

Natural Cheese & Cream Sales<br />

Are Growing Fast While<br />

Processed Cheese is Declining<br />

now?<br />

ore likely to<br />

trips<br />

hoppers)<br />

M<br />

13<br />

Hispanic Cheeses Are The<br />

Fastest Growing Cheeses in the<br />

US, Oaxaca , Mexican, Manchego<br />

and Cotija lead the way.<br />

12<br />

Natural Cheese has grown<br />

14.5% in last 5 years , more<br />

informative and less cluttered<br />

labels.<br />

N<br />

age<br />

11<br />

Hispanics have /<br />

larger growing families /<br />

shop with family more/<br />

eat dinner more at home.


CUSTOMERS<br />

Well Known Retail & Food Brands<br />

Are Growing Their Hispanic Cheese Business<br />

With Our Best-In-Class Products !<br />

Did you know? #2<br />

Type Of Customers<br />

Top Brand Manufacturers<br />

Top Retailers<br />

Distributors<br />

Food Service


Did you know?<br />

Our co-packing & private label<br />

business drives down average<br />

manufacturing costs and<br />

creates long term brand value.<br />

O<br />

Did you know?<br />

Our co-packing & private label<br />

business increases capacity<br />

utilization and supports<br />

manufacturing overhead.<br />

P<br />

Nuestro Queso Is A Top 3 Brand In The Midwest<br />

With A Growing Presence In The Southeast.<br />

Channels<br />

• Independent Retail<br />

(Hispanic Market)<br />

• Grocery Chains<br />

(Mainstream)<br />

• Mass Merchandisers<br />

• Institutional & Foodservice<br />

Key Retailers<br />

• Whole Foods<br />

• Mariano’s<br />

• HyVee<br />

• Target<br />

• Food 4 Less<br />

• Jewel<br />

• Strack & Van


PLANT &<br />

PRODUCTION<br />

N Q<br />

We U<br />

I<br />

Total Plant Space<br />

75K<br />

Square Feet<br />

Warehouse<br />

We have a new ware<br />

house where the<br />

entire distribution<br />

process begins<br />

State Of The Art<br />

Production Equipment<br />

Closed vat systems.<br />

Automated de-wheying belt system.<br />

Automated salting systems<br />

Extensive grade A<br />

automated/computer<br />

In House= Lower<br />

Cost+Less Risk<br />

Shredding on-site.<br />

Grating on-site.<br />

Quality Assurance<br />

Packaging Innovation<br />

Multivac roll stock machinery,<br />

Cryovac packaging equipment<br />

Steam tunnel,<br />

Full quality<br />

control team<br />

and in house lab.<br />

Intense<br />

Environmental<br />

Testing.<br />

Automatic labelers<br />

Workf<br />

We bring together authentic<br />

artisanship with<br />

state-of-the-art<br />

manufacturing systems which<br />

enable us to produce dairy<br />

products with the authentic<br />

taste, freshness, quality, and<br />

value that our customers want.<br />

Did you know?<br />

Our many awards prove we<br />

make the best Hispanic<br />

cheese in the country<br />

Q<br />

91 em


se Only The Best Ingredients And Authentic Recipes<br />

nteresting Facts #16 - 21<br />

We produce many types of cheeses<br />

and creams in large quantities.<br />

16<br />

Hispanic Cheese Makers<br />

At Your Service<br />

We Can Deliver!<br />

We can design your packaging<br />

17<br />

from scratch or adapt your existing<br />

artwork to your new product packaging<br />

so it will stand out on the shelf.<br />

We can create many types of case<br />

and pallet configurations to help<br />

keep your freight costs down.<br />

18<br />

On Time Deliveries<br />

No Hormone rBST<br />

SIN HORMONA rBST<br />

We use rBST free milk from local<br />

farmers. Our cheeses are made<br />

with care and artisanship using<br />

authentic recipes.<br />

Nuestro Queso® also completed<br />

the SQF Level 3 certification in 2018.<br />

19<br />

20<br />

Orders Fulfilled In Full<br />

orce<br />

Through our quality/food safety<br />

team/ sanitation dept we do<br />

pre-operation inspections to ensure<br />

equipment cleanliness.<br />

21<br />

Highest Quality Guaranteed<br />

ployees.<br />

Hours worked<br />

per year:<br />

187K<br />

worked/year.<br />

Hundreds of years of<br />

combined cheese making<br />

experience.<br />

1998<br />

2004<br />

2008<br />

2014<br />

2018


Interesting Facts #22 - 30<br />

The plant produces<br />

5k lbs<br />

24<br />

cheese/hour.<br />

gallons of milk/vat of<br />

cheese makes<br />

5000<br />

lbs cheese.<br />

22 23 24<br />

Our cheese is<br />

made/processed in<br />

3.5 hours<br />

for fresh cheeses.<br />

25 26 27<br />

4200 Water Usage All our<br />

15,600,000<br />

gallons of<br />

water/year<br />

In a year<br />

72,000,000<br />

pounds of milk/year =<br />

9.3<br />

million lbs of<br />

cheese/year<br />

milk<br />

is rBST free,<br />

antibiotic tested,<br />

temperature tested.<br />

28 29 30<br />

Each vat is artisan<br />

style made with<br />

in-process checks<br />

and controls to<br />

ensure product<br />

safety quality<br />

and freshness.<br />

Through our<br />

quality/food safety<br />

team/ sanitation<br />

dept do<br />

per-operation<br />

inspections to<br />

ensure equipment<br />

cleanliness.<br />

We have our own<br />

truck making<br />

deliveries<br />

more convenient<br />

and affordable to<br />

customers.


Our modern plant<br />

is highly efficient<br />

with unique<br />

capabilities for new<br />

products<br />

development,<br />

shredding, grating,<br />

and much more!<br />

We Help Our Clients Win With Innovation<br />

Driving Convenience, Familiarity, And Premium-ness<br />

To Attract A Wider Base Of Customers<br />

Did you know?<br />

We are a make to order facility<br />

we have specific formulas and<br />

product specs that we review<br />

through R&D process we are<br />

able to meet specific product<br />

specs for more customized<br />

products<br />

R<br />

Did you know?<br />

Our private labels can/do<br />

produce with us many types<br />

of cheeses and creams in<br />

large quantities.<br />

S


Quality Assurance Process<br />

We Have High Quality Assurance Standards<br />

Interesting F<br />

31<br />

32<br />

SQF Level 3<br />

Certified<br />

World Class Food<br />

Safety Certification for<br />

dairy products.<br />

Preventive<br />

Approach<br />

Monitor product in<br />

process to prevent<br />

quality issues.<br />

Level 3<br />

Did you k<br />

Nuestro Ques<br />

highest stand<br />

your product<br />

We rely on the<br />

quality assura<br />

experienced t<br />

specialists.<br />

Hygiene<br />

Program<br />

Ensures workers<br />

follow strict hygiene<br />

measures to avoid<br />

product contamination.<br />

Continuing<br />

Guarantee<br />

Compliant to FDA<br />

acts and California rules<br />

33<br />

34<br />

QUAL<br />

We put all our attention a<br />

assurance process, to ass<br />

enjoy only, the best produ<br />

35<br />

Established<br />

Quality KPIs<br />

Quality First Pass:<br />

Make it ready<br />

to sell the first time.<br />

Cleaning Effectiveness<br />

Verification:<br />

Ensures cleanliness<br />

of plant equipment.<br />

Food<br />

Safety Culture<br />

All plant personnel<br />

is trained on written<br />

food safety and hazard<br />

analysis plans<br />

(HACCP plan),<br />

pest control<br />

and sanitation<br />

36<br />

Did you know<br />

The company expe<br />

production from 9<br />

pounds of cheese<br />

pounds of cheese<br />

without using mor<br />

the company did p<br />

improvements


acts #31 - 40<br />

now?<br />

o adheres to the<br />

ards to ensure<br />

quality and safety.<br />

expertise of our<br />

nce lab with<br />

echnicians and<br />

T<br />

Environmental<br />

Program<br />

Monitoring of equipment<br />

and floor for bacteria.<br />

Positive Release<br />

Program<br />

Ensures that all products<br />

clear pathogen testing<br />

before release.<br />

37<br />

38<br />

ITY<br />

nd care into our quality<br />

ure that our customers<br />

cts.<br />

39<br />

40<br />

Food Defense &<br />

Security Program<br />

Prevents unauthorized<br />

people to access product<br />

and transportation to<br />

protect finished product<br />

from contamination.<br />

Good<br />

Manufacturing<br />

Practices<br />

Program Utility<br />

Utilizes best practices for<br />

manufacturing to<br />

prevent food<br />

contamination.<br />

USDA<br />

Certified:<br />

Achieved high<br />

satisfactory<br />

score<br />

AIB audit<br />

approved<br />

Certified by<br />

Silliker<br />

?<br />

cts to double<br />

million<br />

to 18 million<br />

annually<br />

e water than<br />

rior to the<br />

U<br />

Compliance<br />

with 3rd<br />

party audits<br />

Food<br />

Safety<br />

Illinois<br />

Department<br />

of Public<br />

Health<br />

Inspected<br />

High safety<br />

standards:<br />

(OSHA approved)<br />

Food safety<br />

systems audit<br />

with a 97.6%<br />

SCORE


SUSTAINABILITY<br />

& COMMUNITY IMPACT<br />

V<br />

Did you know?<br />

Daily Hispanic Cheese Makers -<br />

Nuestro Queso® uses 60,000<br />

gallons of water, most of which<br />

cleans the equipment and vats<br />

that produce 9 million pounds of<br />

Hispanic Cheese each year.<br />

Water Re-use Program<br />

W<br />

Did you know?<br />

The new lagoons, which will<br />

hold 22 million gallons of water,<br />

that is nearly eight times more<br />

than that of the original lagoons.<br />

Estimated cost of inspection, design, and construction of the<br />

wastewater treatment operation was in the seven figures.<br />

This project will keep us moving<br />

forward to a sustainable future.


Sustainability Is Embedded<br />

Across Our Company<br />

Our Best<br />

Efforts<br />

Towards<br />

Sustainability<br />

Crop<br />

Irrigation<br />

Sprayer<br />

High<br />

Efficiency<br />

Lights<br />

Recycling<br />

rBST<br />

Free<br />

Milk<br />

Preserving and<br />

renewing our<br />

natural resources<br />

is our responsibility:<br />

We are expanding<br />

our lagoon system<br />

to treat waste water<br />

and use it for the<br />

irrigation of adjacent<br />

crop land.<br />

Our high efficiency<br />

lights use 25%-80%<br />

less energy than<br />

traditional<br />

incandescent light<br />

bulbs.<br />

We recycle<br />

everything we can<br />

including: paper,<br />

wood, plastic, glass,<br />

oil, water, batteries.<br />

We have established<br />

cost-effective,<br />

environmentally<br />

responsible<br />

recycling efforts to<br />

reduce our carbon<br />

footprint.<br />

We make our<br />

quesos with great<br />

care & artisanship.<br />

All our cheeses are<br />

made from rBST<br />

free milk sourced<br />

from local farmers<br />

that care about the<br />

well-being of their<br />

animals.<br />

X<br />

Did you know?<br />

Treated wastewater has nitrogen<br />

and phosphorus, which feeds crops<br />

and can reduce the amount of<br />

fertilizer needed, saving farmers<br />

money.<br />

1 2<br />

3 4


Start your Hispanic dairy brand Today !<br />

Hispanic Cheese Makers (Nuestro Queso) makes it easy to start a new<br />

private label/co-pack project or to make a change from your existing supplier.<br />

Our superior quality products, state-of-the-art manufacturing,<br />

and product innovation will drive your sales growth.<br />

SALES<br />

100 South Wacker Drive<br />

Suite 1950, Chicago, IL 60606<br />

t (224) 366-4320<br />

f (224) 366-4329<br />

PLANT<br />

752 Kent Road<br />

Kent, IL 61044<br />

t (815) 443-2100<br />

f (815) 443-2133<br />

Toll Free 1-877-794-2525

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