Theatre Etiquette Guide 2019

Appendix 2 - Getting EPIC on your home computer (Correct as of 2018)
This can be an absolute nightmare but is absolutely priceless once you have it. FIghting for the
sparse hospital computers in the library can be a thing of the past, instead do your SSC
research, access your addenbrookes email. check theatre lists and finish case write ups from
the comfort of your own home. See below on how to get started:
1. First off, make sure that you have access to your EPIC account. Why is this so
important? Well all of the documents that walk you through the process of getting
BYOD (Bring Your Own Device - The service that allows you to access all of the
hospital compute software from a device of your choosing) as well as the
registration form are only accessible through a hospital computer.
2. On the hospital computer search engine search ‘Accessing hospital computers
outside CUH’. Click the first link and it should be subtitled ‘Bring your own device
(BYOD)’
3. Near the bottom of this page click on the hyperlink that reads ‘BYOD pages on
connect’
4. On the next page that opens. Under where it reads ‘You must register your
device…’ click on the hyperlink ‘HP service portal’. Follow the instructions
beneath this link to register your device.
5. After submitting your application you should receive comprehensive instruction
documents about how to complete the set up.
Some points to keep in mind:
- After registration you need to set up your device to access the ‘BYOD wifi’ in the hospital
which can only be done within the hospital itself - it reaches the concourse so you can
always sit there and work through it
- You will need to install a certificate for your device and download the appropriate version
of ‘citrix receiver’ - this may take some trial and error as not every version of the software
appears to work on all devices.
- Once everything is installed you will be able to access the citrix storefront by following a
certain link that you will be given at the end of the process - I recommend bookmarking
this.
- You may not have access to the PACS system straight away - it may be that you need to
have an account created and approved for you before you can view radiological
investigations through EPIC.
For any issues that you come across your first and best port of call is the help desk:
Extension: 2757
Telephone: 01223216757
Email: ​cuh.itservicedesk@hp.com
They are normally incredibly helpful and will be able to solve most of your issues.