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Royal Academy of Arts Tender Submission - UK Archiving

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Invitation to tender<br />

Digitisation <strong>of</strong> the <strong>Royal</strong> <strong>Academy</strong><br />

Annual\Summer Exhibition Catalogues<br />

31 st July 2017<br />

David Knox : Director


Company<br />

SNMU Limited T/A <strong>UK</strong> <strong>Archiving</strong> Telephone: 0131 453 6872<br />

4 Bankhead Medway Fax: 0131 442 1505<br />

Edinburgh<br />

EH11 4BY<br />

Email: david@ukarchiving.co.uk<br />

Website: www.ukarchiving.co.uk<br />

Director: David Knox Mobile : 0772 550 9514<br />

Company Number : SC261572<br />

david@ukarchiving.co.uk<br />

Technical Manager: Sharon Doolan Office : 0131 453 6872<br />

Background<br />

Sharon@ukarchiving.co.uk<br />

The company started its life as The Scottish Newspapers Micr<strong>of</strong>ilming Unit (SNMU) which was established<br />

in 1994 as a joint initiative between the Scottish Library and Information Council (SLIC) and the National<br />

Library <strong>of</strong> Scotland (NLS) to provide a newspaper micr<strong>of</strong>ilming service <strong>of</strong> reputable quality reliability.<br />

In 2001 SNMU was purchased by Heritage Micr<strong>of</strong>ilm Inc. and continued to trade as Heritage Micr<strong>of</strong>ilm<br />

Limited. Due to a restructuring <strong>of</strong> the parent company, a management buyout was required to ensure the<br />

company’s future. On 1 st March 2004 began SNMU Limited T/A <strong>UK</strong> <strong>Archiving</strong>.<br />

SNMU Limited T/A <strong>UK</strong> <strong>Archiving</strong> became part <strong>of</strong> the GT4 Group Limited (SC226642) , Operating as a<br />

separate company within the group with following people as directors, Ian Johnstone (Chairman GT4<br />

Group & Director <strong>of</strong> SNMU Limited), Tom Brown (CEO <strong>of</strong> GT4 Group & Director <strong>of</strong> SNMU Limited),<br />

Stephen Cumming (Group Finance Director), SMNU Limited)<br />

In its short existence SNMU has established as one <strong>of</strong> the leading archival micr<strong>of</strong>ilming and digital services<br />

in the United Kingdom and now serves all <strong>of</strong> Scotland’s public library services as well as national libraries,<br />

universities, archives, galleries, museums and newspaper publishers.<br />

<strong>UK</strong> <strong>Archiving</strong> was the only commercial company that sat on the Micr<strong>of</strong>ilming Committee <strong>of</strong> The National<br />

Preservation Office.<br />

<strong>UK</strong> <strong>Archiving</strong> is carrying on this quality for both micr<strong>of</strong>ilming and digital preservation. We are not a<br />

document management company or a scanning bureau. <strong>UK</strong> <strong>Archiving</strong> only operate in this niche market<br />

sector <strong>of</strong> preservation.<br />

The management <strong>of</strong> <strong>UK</strong> <strong>Archiving</strong> knew that digital would be the future <strong>of</strong> the company and decided to<br />

make a huge investment into the digital equipment that would assist in this field but also keep to <strong>UK</strong><br />

<strong>Archiving</strong> mission statement.<br />

“Our aim is to excel in the delivery <strong>of</strong> preservation and archiving services through the use and<br />

development <strong>of</strong> micr<strong>of</strong>ilming, scanning and digitisation techniques”


Equipment<br />

Digital: Mamiya 645 AFD medium format camera with a Phase One P30 “one shot” digital back (32<br />

megapixel)<br />

Phase One 645 AFD medium format camera with a Phase One P45+ “one shot” digital back<br />

(39 megapixel)<br />

2 x Phase One 645 AFD medium format camera with a Phase One P65+ “one shot” digital<br />

back (60 megapixel)<br />

Three ICAM Vanguard A2 – Desktop digital capture stations which include Canon EOS D5<br />

21mp digital cameras<br />

Various high quality lenses (55mm, 80mm, 45mm & 120mm Macro)<br />

Various cantilever beds/Book cradles<br />

Cool Lighting systems<br />

Various portable capture stations for client onsite capture<br />

Various light boxes<br />

S<strong>of</strong>tware<br />

Capture One Pro Version 7.4.1<br />

Adobe Photoshop CS4<br />

Arcapture<br />

Standards<br />

<strong>UK</strong> <strong>Archiving</strong> work to, and in some cases exceed the National Preservation Office standards for<br />

micr<strong>of</strong>ilming. Our quality control document adopted by the above standards <strong>of</strong>fice and is still used today.<br />

We take this high level <strong>of</strong> working practices into our digital studio to ensure preservation quality image and<br />

to ensure that the client receives the service and quality they require.<br />

Our standards are very important to us; one <strong>of</strong> our main strengths which go to support our desire to supply<br />

our clients with the best service is our staff based in Edinburgh. Our staff stay with us for a long time<br />

ranging from one @26 years, one @ 23 years, two @15 years, one @ 8 years and three @ 5 Years. This<br />

loyalty allows <strong>UK</strong> <strong>Archiving</strong> to develop our staff to the highest levels and enables us to provide a high<br />

consistency <strong>of</strong> service.


Material condition<br />

<strong>UK</strong> <strong>Archiving</strong> understands the importance <strong>of</strong> handling and care. Our quality criterion is to ensure that<br />

handling is kept to the bare minimum. Handle Once Capture Once<br />

Material Handling<br />

As we have a close working relationship with The National Library <strong>of</strong> Scotland and British Library. All our<br />

members <strong>of</strong> staff have been trained in the handling <strong>of</strong> old, fragile and valuable material by the above<br />

parties. Although we deal with this type <strong>of</strong> material on daily basis, we ensure that we are kept up to date<br />

with our continuous staff development programme.<br />

Insurance<br />

Our Insurance Company – Hiscox. On request <strong>UK</strong> <strong>Archiving</strong> will supply our full insurance document details<br />

including certificate.<br />

Employers Liability £10,000,000<br />

Public and Products Liability £5,000,000<br />

Goods in Trust £1,000,000<br />

We have an arrangement with our insurance company that should we have to increase our Goods in Trust<br />

coverage for a short period this can be organised very quickly.<br />

Collection<br />

<strong>UK</strong> <strong>Archiving</strong> will arrange the collection and return <strong>of</strong> the material by a specialised Museum and Art Gallery<br />

transportation company:<br />

Artlink Transport: Will Mulholland<br />

Office Telephone: 0141 956 5932<br />

Mobile Telephone: 07850 451883<br />

Email: will@artlinktransport.com<br />

Artlink Transport provided a specialised transportation service for museums and art galleries all over<br />

Europe. Their specially equipped van and two man team ensures that a safe and secure service is provided<br />

and that the material is never left unattended. A member <strong>of</strong> <strong>UK</strong> <strong>Archiving</strong> staff would be there for the<br />

initial collection should you require.<br />

Artlink will uplift and return the labelled boxes from any address supplied by the <strong>Academy</strong>. The boxes<br />

will be loaded on to a purpose built large van which will then transport the material non-stop to <strong>UK</strong><br />

<strong>Archiving</strong>’s premises in Edinburgh. The material will then be stored in a large fire pro<strong>of</strong> safe. The return<br />

trip will be the reverse. A <strong>UK</strong> <strong>Archiving</strong> representative will be in attendance.


Security<br />

<strong>UK</strong> <strong>Archiving</strong> premises are within a National Library <strong>of</strong> Scotland building with all the necessary security<br />

precautions that a crown building requires. There is a full intruder alarm system with security call out in the<br />

event <strong>of</strong> activation.<br />

Twelve foot security fencing surrounding the buildings with entry controlled access to the building<br />

In <strong>UK</strong> <strong>Archiving</strong> area, we have another level <strong>of</strong> security access to limit the number <strong>of</strong> persons gaining<br />

access to the capture and storage areas: Security fob access control.<br />

Should the material be captured within the premises <strong>of</strong> <strong>UK</strong> <strong>Archiving</strong>, the material will be stored within<br />

in a very large CHUBB fire standard safe. The safe is in a separate building from <strong>UK</strong> <strong>Archiving</strong> but within<br />

the safe area. The material will transported to the capture studio in large sealed plastic containers.


The building that the safe is contained is secure and has a constant temperature 15 degrees Celsius and a relative<br />

humidity <strong>of</strong> 43%<br />

Digital Images<br />

The material will be stored and captured in <strong>UK</strong> <strong>Archiving</strong> premises in Edinburgh.<br />

In the capture stage <strong>of</strong> this project we would use our Phase One digital cameras along with the appropriate<br />

lens as this shortens the time under the camera. This is the same equipment as used by the National<br />

Archives in London and the National Archives <strong>of</strong> Scotland.<br />

When capturing the images on our Phase One digital cameras a RAW file is created. From this image we<br />

will process the Master full colour 24-bit sRGB uncompressed TIFF images. We would process to a<br />

resolution appropriate to the size <strong>of</strong> the material. We would anticipate a resolution <strong>of</strong> 300/400ppi for this<br />

type <strong>of</strong> material. The tender requirements stipulate 400ppi and <strong>UK</strong> <strong>Archiving</strong> are happy to provide the<br />

images at this level. Other surrogates can be created including the JPEG2000 files.<br />

After the capture stage, the post production stage would be completed using Capture One Pro or Adobe<br />

Photoshop CS4. This would be to crop, colour management, contrast, de-skew, inverting, etc. The images<br />

would be loaded on to our server from which our operators can select, manipulate and re save back to the<br />

server. We have a number <strong>of</strong> work stations which allow us to quickly complete this stage.<br />

<strong>UK</strong> <strong>Archiving</strong> will endeavour to create an image to reflect a true representation <strong>of</strong> the original material.<br />

The resultant images will be outputted to 100% <strong>of</strong> the original size.<br />

<strong>UK</strong> <strong>Archiving</strong> will work with the client to produce images best suited for their purposes. This may mean<br />

multiple images at varying resolutions or file formats. Due to the RAW image being available the different<br />

level <strong>of</strong> images can be created fairly easily. The only issue that may arise is the size <strong>of</strong> the created file<br />

depending on the resolution and file format.<br />

Brightness:<br />

Proportions:<br />

Orientation:<br />

The levels that will be set to ensure that all <strong>of</strong> the details <strong>of</strong> the image are visible<br />

The created image will be 100% <strong>of</strong> the size <strong>of</strong> the original document unless<br />

previously agreed to be a different size. When cropping the image no part <strong>of</strong> the<br />

page will be removed and a small border (5mm) created for the integrity <strong>of</strong> the<br />

individual image edge or cropped to the edge <strong>of</strong> the individual image.<br />

We will ensure the correct orientation <strong>of</strong> the created images.<br />

Shadows/reflections: The digitised images will be free <strong>of</strong> any reflections and shadows introduced as part <strong>of</strong><br />

the capture process or equipment.<br />

Blemishes:<br />

The created image will be a true representation <strong>of</strong> the source material which would<br />

include any stains, mould etc.


Calibration<br />

At <strong>UK</strong> <strong>Archiving</strong> we always strive to deliver quality at every stage <strong>of</strong> our processes, we calibrate the camera<br />

s<strong>of</strong>tware and hardware to ensure the consistency <strong>of</strong> capture images. We also calibrate our monitor within<br />

the post production suite again to ensure that all monitors are viewing the captured material with the<br />

same level <strong>of</strong> colour and sharpness.<br />

Munsel Colour X-Rite ColorChecker: To calibrate s<strong>of</strong>tware and hardware<br />

X-Rite One Eye Display Two: To calibrate our monitors to ensure our operators are looking at the same<br />

quality <strong>of</strong> image when completing the post production.<br />

Optical Character Recognition (OCR)<br />

<strong>UK</strong> <strong>Archiving</strong> use the following OCR programs to ensure that the client receives the best level <strong>of</strong><br />

Search ability. We will sample a number <strong>of</strong> pages across the varying volume to enable then highest quality<br />

And at a level <strong>of</strong> 95% or greater<br />

Adobe Acrobat 8.1 Pr<strong>of</strong>essional<br />

Omnipage 18 Pr<strong>of</strong>essional<br />

Quality Control and Quality Assurance Procedures<br />

It is very important to <strong>UK</strong> <strong>Archiving</strong>, that we provide the highest quality <strong>of</strong> service as possible from our<br />

quality <strong>of</strong> preparation, quality <strong>of</strong> our equipment and most importantly quality <strong>of</strong> our images to our clients.<br />

<strong>UK</strong> <strong>Archiving</strong> will quality check at every stage <strong>of</strong> the capture process.<br />

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By checking the source material and creating a manual report <strong>of</strong> the condition and size <strong>of</strong> the item<br />

By checking the material to ensure the best settings for the optimum image<br />

By ensuring the camera and s<strong>of</strong>tware are calibrated on a material/project/daily basis<br />

By checking the capture criteria is set up correctly, lens, height, folder names, file names, etc.<br />

By checking the RAW images as they are being produced on our calibrated monitors<br />

By checking the images as they are processed from RAW to TIFF (Other image formats can be<br />

supplied such as JPEGs, JPEG2000 or/and PDFs)<br />

By checking the quality and quantity in post-production<br />

By checking the created images are as per the client’s specification including inverting to positive.<br />

And a final Production Manager sign <strong>of</strong>f before loading on to the hard drive before dispatch.


<strong>UK</strong> <strong>Archiving</strong> will ensure that all images and files will be in the required format, orientation and resolution.<br />

Any errors that are identified through your own quality control process will be corrected by <strong>UK</strong> <strong>Archiving</strong> at<br />

no additional cost to yourself.<br />

Delivery <strong>of</strong> Images<br />

<strong>UK</strong> <strong>Archiving</strong> preferred method <strong>of</strong> transfer is on hard drives. <strong>UK</strong> <strong>Archiving</strong> will supply a hard drives which<br />

will contain all <strong>of</strong> the captured TIFF & JPEG2000 images. The specification <strong>of</strong> the hard drives will be advised<br />

to the client.<br />

<strong>UK</strong> <strong>Archiving</strong> will store the images on their internal for 90 days to allow for the client quality check images.<br />

Staff members<br />

<strong>UK</strong> <strong>Archiving</strong> employ eight members <strong>of</strong> staff who are all trained in the required elements <strong>of</strong> digital imaging<br />

and material handling. The members <strong>of</strong> staff that will be responsible in the provision <strong>of</strong> the necessary<br />

quality <strong>of</strong> service and quality <strong>of</strong> images.<br />

David Knox : Director <strong>of</strong> <strong>UK</strong> <strong>Archiving</strong><br />

Sharon Doolan : Technical Manager/Project Manager.<br />

24 years within the preservation imaging both micr<strong>of</strong>ilming and digital.<br />

File Naming Convention & Structure<br />

The file naming will be as per the instructions set out as per the clients instructions.<br />

Folder names:<br />

RA-SEC_Vol1_1769-1782<br />

RA-SEC_Vol30_1996<br />

Image files within the folders for the individual catalogue pages, should follow the following naming<br />

strategy:<br />

File names<br />

RA_SEC_Vol1_1769_0001.tiff / jp2<br />

RA_SEC_Vol30_0024.tiff / jp2<br />

And created searchable PDF and Text files will have the following<br />

RA_SEC_Vol1_1769_0001.txt<br />

RA_SEC_Vol30_1996_0024.txt<br />

RA-SEC_Vol30_1996 [complete catalogue]<br />

RA-WEC_Vol30_1996_0123.pdf


Experience<br />

Please find listed examples <strong>of</strong> projects that we have been involved with which should show our expertise in<br />

delivering a quality service.<br />

<strong>UK</strong> <strong>Archiving</strong> currently have a client base <strong>of</strong> 97. As per the tender requirements these are clients are<br />

broken down into:<br />

Not for Pr<strong>of</strong>it, Charity or Cultural institution = 47<br />

Commercial = 50<br />

Shropshire Archive Centre: <strong>UK</strong> <strong>Archiving</strong> worked with Shropshire Archive (Andrew Davidson) to capture<br />

70,000 plus images <strong>of</strong> their Registers. Collecting and returning material from the Archive. Capturing and<br />

providing the highest quality images as well as the highest possible service.<br />

National Media Museum: <strong>UK</strong> <strong>Archiving</strong> were commissioned to capture 30,000 images within the<br />

photographic area <strong>of</strong> the museum. The Types <strong>of</strong> material were negatives, photographs, Daguerreotypes,<br />

glass plates etc. This was an on-site project over a number <strong>of</strong> separate weeks. The collections included<br />

William Henry Fox Talbot, Roger Fenton, Julia Margaret Cameron, Samuel Bourne and many more.<br />

Bradford Industrial Museum: We have captured and supplied many images from photographic collections<br />

for the Industrial Museum including CH Wood and currently 15,000 glass plate negatives from the Mintex<br />

collection.<br />

Reference - John Ashton Tel : 01274 435900, Email : john.ashton@bradford.gov.uk<br />

<strong>Royal</strong> Archive: <strong>UK</strong> <strong>Archiving</strong> are currently working in the Round tower within Windsor Castle capturing<br />

approximately 350,000 pages <strong>of</strong> 17 th /18 th manuscripts for a client. This involves two portable capture<br />

stations with high resolution cameras and cool light setup.<br />

The Science Museum @ Wroughton: <strong>UK</strong> <strong>Archiving</strong> successfully captured all <strong>of</strong> the Charles Babbage<br />

Collection on the premises <strong>of</strong> the Science Museum. This included notebooks, plans and other<br />

documentation. We setup a studio within their archive and worked with the archive team to produce high<br />

quality images. This project would be very similar to the one proposed in this submission.<br />

Russell Library in Maynooth Dublin: Capturing the Morpeth Roll for Ancestry. This project was based<br />

within the library <strong>of</strong> the University at Maynooth and entailed the capture <strong>of</strong> a 400 metre long petition<br />

created in the 1830’s. This document was made up <strong>of</strong> 650 separate paper documents <strong>of</strong> various conditions<br />

The Scotsman Archive: Although this was a micr<strong>of</strong>ilm project for <strong>UK</strong> <strong>Archiving</strong> we arrange all the collection<br />

and return <strong>of</strong> all the material from four different sources to ensure best possible image. The material was<br />

newspapers <strong>of</strong> varying sizes and condition. The number <strong>of</strong> pages involved was 650,000.<br />

The Everton Collection: This is a current digital project which we have been commissioned to supply digital<br />

images <strong>of</strong> various types <strong>of</strong> material, minute books, programmes, photographs, medals, strips, trophies, etc.<br />

The National Library <strong>of</strong> Scotland: We have completed many projects over the years both in micr<strong>of</strong>ilm and<br />

digital. These are normally the rare and fragile collections to ensure preservation and accessibility.


Parliamentary Archive: This project involved the digital capture 12,500 photographs taken by the Staff<br />

Photographer from 1990 to 2009. This included master TIFF files and surrogates JPEGS.<br />

Other Clients<br />

Glasgow School <strong>of</strong> Art includes glass plate negatives, slides and photographs<br />

Reference – Peter Trowles, Tel : 0141 353 4592, Email : p.trowles@gsa.ac.uk<br />

Canal & River Trust included slides and photographs<br />

The <strong>Royal</strong> College <strong>of</strong> Physicians <strong>of</strong> Edinburgh<br />

The <strong>Royal</strong> College <strong>of</strong> Surgeons <strong>of</strong> Edinburgh<br />

British Museum included Photographs<br />

British Library<br />

National Library <strong>of</strong> Scotland<br />

<strong>Royal</strong> Fusiliers within the Tower <strong>of</strong> London<br />

Faculty <strong>of</strong> Advocates in Edinburgh<br />

Ancestry<br />

Glenmorangie<br />

The Honourable Society <strong>of</strong> the Middle Temple<br />

Wolverhampton Wanderers Football Museum included negatives and photographs<br />

University <strong>of</strong> Glasgow – Cullen Papers<br />

University <strong>of</strong> Edinburgh – Special Collection including the Lothian Health Board Archive.<br />

Punch Magazine<br />

Chatham House Publications<br />

All the Libraries in Scotland<br />

The <strong>Royal</strong> Bank <strong>of</strong> Scotland<br />

London School <strong>of</strong> Economics<br />

Wiener Library<br />

And many more,


Timescales<br />

<strong>UK</strong> <strong>Archiving</strong> could uplift the material on Thursday 31 st August or possibly sooner if the need required. We<br />

anticipate that the capture <strong>of</strong> the pages and quantity check will take 15 days to capture. Once we are sure<br />

that all the pages have been captured the material can be returned.<br />

The post capture work including the cropping, deskewing, OCR, QC, etc. will take the remaining time with<br />

delivery <strong>of</strong> the digital images on the 26 th October<br />

Pricing<br />

The pricing below is based on the information supplied and includes the uplift and return <strong>of</strong> the source<br />

material, the capture, quality checking, quantity checking, post capture processing and OCR.<br />

a<br />

A<br />

1769 – 1917 25cm x<br />

19cm<br />

61 149<br />

B 1918 – 1997 13.5cm x<br />

10cm<br />

C 1998 – 2008 17.5cm x<br />

11cm<br />

2009-2018 15cm x<br />

11.5cm<br />

130 80<br />

166 11<br />

193 10<br />

The approximate page count is 23,500 pages.<br />

Capture <strong>of</strong> 23,500 pages £0.15 per page £3525.00 + Vat<br />

Processing <strong>of</strong> 23,500 pages £0.20 per page £4700.00 + Vat<br />

OCR <strong>of</strong> 23,500 pages £0.30 per page £7050.00 + Vat<br />

Total<br />

£15275.00 + Vat<br />

Uplift/return <strong>of</strong> material/Images and hard drives will be supplied free <strong>of</strong> charge.


Answers to Appendix 2 : Technical and Qualitative Response<br />

1. Having dealt with the <strong>Royal</strong> <strong>Academy</strong> before on a similar but smaller project <strong>UK</strong> <strong>Archiving</strong> do not<br />

perceive any major/key challenges. We see the opportunity <strong>of</strong> building a mutual working<br />

relationship which would hopefully lead to more work for the <strong>Royal</strong> <strong>Academy</strong> <strong>of</strong> Art.<br />

2. <strong>UK</strong> <strong>Archiving</strong> is a very small organisation only working within the heritage sector. Our staff have<br />

been with us a long time and have the skill and the experience in working with fragile and<br />

important historical documents. We pride ourselves on providing the highest quality and service to<br />

all <strong>of</strong> our clients whether they have one manuscripts or 350,000 pages <strong>of</strong> documents. <strong>UK</strong> <strong>Archiving</strong><br />

will work with the client to ensure the solution is exactly what is required. Dedication to provide<br />

quality at every turn. From the uplift to the return<br />

3. Cumberland & Westmoreland Antiquarian & Archaeological Society: The capture <strong>of</strong> approx. 45000<br />

pages <strong>of</strong> the transaction volumes and providing the Society with a fully searchable resource.<br />

The List Magazine: The capture <strong>of</strong> the List Magazine in Edinburgh. This was a 75,000 page project <strong>of</strong><br />

a modern magazine each page shown as a single image and OCR’d to a high level.<br />

<strong>Royal</strong> <strong>Academy</strong> <strong>of</strong> Art: The <strong>Academy</strong> gave us the opportunity to complete a similar project. The<br />

capture and the creation <strong>of</strong> searchable PDFs.<br />

All three projects were captured using our high resolution Phase One cameras, our experienced<br />

staff carefully handling the material. The images then processed to try ensure that the image on<br />

the computer closely resembles the source material. We used our OCR s<strong>of</strong>tware to create the<br />

searchable PDFs which we quality checked again to a high level. For the work we did for the<br />

<strong>Academy</strong> I hope you saw that first hand.<br />

4. All <strong>of</strong> the <strong>UK</strong> <strong>Archiving</strong> team are experienced in the digitisation <strong>of</strong> heritage material. The person<br />

that will be managing the project will be Sharon Doolan. 24 years within the reprographic industry,<br />

both micr<strong>of</strong>ilming and digital imaging. Janet Wilkie will assist due to her experience with this type<br />

<strong>of</strong> material<br />

David Knox will oversee the full process but the day to day running <strong>of</strong> the project will be with<br />

Sharon and her team.<br />

Artlink Transportation Services will be our only partner as they will provided an excellent and<br />

secure transportation solution. They only work within the museum and art gallery sector. They<br />

provide this service all over Europe.<br />

5. Our approach to achieving and maintaining excellent customer service standards, is our pride in our<br />

work and the knowing that this responsibility has to be shared with the client. We are a small<br />

company and we need a high quality <strong>of</strong> product and service to survive. <strong>UK</strong> <strong>Archiving</strong> constantly<br />

looks at ways to improve our technical skills, our handling skills and our customer service skills.<br />

A number <strong>of</strong> years ago we wrote a quality assurance document for ourselves. Sharon Doolan sat on<br />

a standards committee <strong>of</strong> the British Library. This document was shown to them for approval. The<br />

British Library not only approved the document, they added to their own standards. We try to<br />

excel.

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