The Official Bulletin - Quarter 2, 2019
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Customer Engagement<br />
Adds to Growth in the<br />
Tradeshow Industry<br />
T<br />
he Tradeshow is a traditional marketing strategy used by<br />
companies to showcase their latest products and network<br />
with other companies, clients, and potential partners in the<br />
industry. <strong>The</strong> objective is to increase/create brand awareness, enhance<br />
product knowledge, create customer involvement and launch<br />
new products to drive sales and profitability for their brand.<br />
GE Booth at a<br />
healthcare conference.<br />
Tradeshows in the U.S. generated<br />
more than $15 billion in revenue in<br />
2018. While Nevada remains at the<br />
top of the list of states with the largest<br />
amount of exhibition space at over<br />
six and a half million square feet (as<br />
of June 2017) the rest of the top five<br />
may surprise you. Texas, (5.2 m sq ft)<br />
California, (4.9 m sq ft), Florida (4.7 m<br />
sq ft) and Illinois at over four million<br />
square feet.<br />
<strong>The</strong> Tradeshow industry is in a<br />
constant forward march of high-tech<br />
growth. Exhibitors want interaction<br />
between trade show exhibitors and<br />
attendees. One of the biggest gamechangers<br />
for exhibitors is the growth of<br />
interactivity at shows. Attendees want<br />
an experience, not just a video playing<br />
on a loop at a booth.<br />
Modern-day tradeshow Interactivity<br />
is more than just engaging people face<br />
to face. It’s game-play, multisensory and<br />
virtual reality experiences. Exhibitors<br />
using interactivity in their booths are<br />
more likely to draw and keep a crowd<br />
with these techniques and attendees are<br />
inclined to remember these exhibitors<br />
more than any of the others on the<br />
show floor.<br />
As tradeshows continue to evolve,<br />
we as Union technicians need to be<br />
the leaders in servicing the growth<br />
and changes in the industry. <strong>The</strong> IA is<br />
unique when it comes to representation<br />
of workers on the tradeshow floor in<br />
many cases we do it all from booth<br />
builds and carpet to audio/video<br />
production and installation. <strong>The</strong><br />
bottom line is each of these jobs take a<br />
skill that is critical to the presentation<br />
of the show and safety for its attendees.<br />
We are all ambassadors of your city<br />
and the IA; our ability to provide safe,<br />
trained technicians with good customer<br />
service skills is one of the determining<br />
factors in whether a client will return<br />
to your city or not.<br />
With the exceptions of Chicago, Las<br />
Vegas and Orlando much of this work<br />
is being done by freelancers, non-union<br />
venders and other trades. <strong>The</strong> need for<br />
the IATSE to organize, recruit and train<br />
the men and women in the Tradeshow<br />
industry has never been greater. Whether<br />
your Local has fifty members or a thousand,<br />
the Tradeshow Department can help with<br />
your Local’s individual needs. Some of<br />
the services we provide in the Tradeshow<br />
Department are customer service training,<br />
assistance with the IATSE Training Trust<br />
Fund AV Essentials course, assistance with<br />
manufacturer training, assistance with<br />
establishing local union training programs,<br />
COMET and Steward training, organizing<br />
and contract negotiations.<br />
<strong>The</strong> IATSE Tradeshow Department<br />
is committed to organizing and<br />
training for the future of our industry.<br />
Please take the time to reach out to us<br />
with any questions. We are here for you.<br />
“Growth Equals Strength”.<br />
SECOND QUARTER <strong>2019</strong> 35