You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
Vol.19 No.2 – June 2019<br />
The Voice of Business in Trinidad & Tobago<br />
CSME<br />
Are we getting it right?
Getting the most out of<br />
your Smart Experience.<br />
OS 3.0 from Control4<br />
A revolutionary, easy to use, all in one solution for the new smart-home.<br />
Visit our showroom to experience our new smart-home solutions.<br />
Call to today to schedule an appointment.*<br />
Smart Home Automation<br />
manetsys.com<br />
Manetsys Trinidad, LTD.<br />
Lot 29B-31 Lower Sixth Avenue | Barataria | Trinidad & Tobago | (868) 223-7871<br />
*Showroom by invitation only, please call to schedule a visit.
Vol.19 No.2 – June 2019<br />
Contents<br />
Editor’s note 7<br />
Natalie Dookie introduces this issue of CONTACT<br />
Special Section<br />
CSME: Are we getting it right?<br />
On the cover:<br />
Mia Mottley, the Barbados Prime<br />
Minister, has the lead responsibility<br />
for the CSME (Caricom<br />
Single Market and Economy).<br />
Photo courtesy: Prime Minister’s<br />
Office, Barbados<br />
Small economies, big plans 8<br />
The CSME (Caricom Single Market and Economy) was<br />
launched with much optimism 30 years ago, but has<br />
disappointed many. Colin Soo Ping Chow examines the<br />
background<br />
Can private sector energy help push<br />
CSME forward? 14<br />
Renatta Mohammed looks at how Barbados Prime Minister<br />
Mia Mottley hopes to give CSME new energy<br />
Companies welcome CSME movement 19<br />
Karibbean Flavours and Guardian Life share their<br />
CSME experiences with Sasha Murray<br />
The voice of business: labour relations 22<br />
CONTACT talks to three business leaders about the industrial<br />
relations climate in Trinidad and Tobago and how it could be<br />
improved<br />
Are you ready for a natural disaster? 24<br />
Trinidad and Tobago is vulnerable to cyclones, earthquakes<br />
and floods, as well as other hazards. Ravindranath Goswami<br />
explains why businesses and their leaders need to be<br />
prepared<br />
Business profile: Angela Lee Loy 30<br />
Pat Ganase talks to one of Trinidad and Tobago’s most<br />
distinguished business leaders about her career and<br />
outlook, and about building her group of companies<br />
The Chamber’s growth<br />
and learning corner 35<br />
Three business leaders tell CONTACT what they have<br />
been reading as they seek continually to expand their horizons<br />
Innovation in business:<br />
meet the “agripreneurs” 36<br />
Jeanette Awai meets young entrepreneurs building innovative<br />
projects in the agriculture sector<br />
Five top facts about the Caricom market 41<br />
Test your knowledge about our regional market and its<br />
members with Sasha Murray<br />
Economic outlook 43<br />
The Chamber’s experts review the current global and regional<br />
situation and look ahead towards the rest of 2019<br />
Energy update 46<br />
How is our vital oil and gas sector doing? Here’s the recent data<br />
Welcome to new members 48<br />
The Chamber extends a warm greeting to members who have<br />
recently joined<br />
4 JUNE 2019 chamber.org.tt
The voice of business in Trinidad & Tobago<br />
Published by<br />
The Trinidad and Tobago Chamber<br />
of Industry and Commerce<br />
Columbus Circle, Westmoorings, Port of Spain, Trinidad and Tobago<br />
PO Box 499, Port of Spain • Tel: (868) 637-6966 • Fax: (868) 622-4475<br />
Email: chamber@chamber.org.tt • Website: www.chamber.org.tt<br />
Tobago Division:<br />
ANSA McAL Building, Milford Road, Scarborough, Tobago<br />
Tel: (868) 639-2669 • Fax: (868) 639-2669<br />
Email: tobagochamber@chamber.org.tt<br />
Produced for the Chamber by<br />
MEP Publishers (Media & Editorial Projects Ltd)<br />
6 Prospect Avenue, Maraval, Port of Spain, Trinidad and Tobago<br />
Tel: (868) 622-3821 • Fax: (868) 628-0639<br />
Email: info@meppublishers.com • Website: www.meppublishers.com<br />
Editor<br />
Online editor<br />
General manager<br />
Page layout & design<br />
Advertising<br />
Production<br />
Editorial assistants<br />
Natalie Dookie<br />
Caroline Taylor<br />
Halcyon Salazar<br />
Kriston Chen<br />
Evelyn Chung, Tracy Farrag,<br />
Mark-Jason Ramesar<br />
Jacqueline Smith<br />
Shelly-Ann Inniss,<br />
Kristine de Abreu<br />
DISCLAIMER<br />
Opinions expressed in <strong>Contact</strong> are those of the authors, and<br />
not necessarily of the Trinidad and Tobago Chamber of Industry<br />
and Commerce or its partners or associates.<br />
COURTESY KARIBBEAN FLAVOURS<br />
CONTACT is published quarterly by the Trinidad and Tobago<br />
Chamber of Industry and Commerce (TTCIC). It is available online at<br />
www.chamber.org.tt/media/the-contact-business-magazine<br />
©2019 TTCIC. All rights reserved. No part of this magazine may<br />
be reproduced in any form without the written permission of the publisher.<br />
chamber.org.tt
6 JUNE 2019 chamber.org.tt
Editor’s note<br />
Editor’s note<br />
So why are we still discussing and<br />
not benefitting from full CSME<br />
implementation in 2019? In this issue of<br />
CONTACT, we explore these concerns and<br />
more in CSME: Getting it right!<br />
Even the world’s largest trading bloc wants the Caribbean to get to work<br />
on advancing the Caricom Single Market and Economy (CSME). Having<br />
invested several millions over the past decade, to support the development of<br />
CSME and the implementation of the European Partnership Agreement, the<br />
European Union (EU) wants to see action. The private sector and citizens in<br />
the region want the same.<br />
The EU is the world’s largest economy, with a GDP per head of<br />
US$28,000 for its 500 million consumers. Its founding charter, the Treaty of<br />
Rome, was signed in 1957 by six states. Today the EU comprises 28 member<br />
states (including the UK pending Brexit). How has the CSME fared in comparison?<br />
Established three decades ago in 1989, the CSME was a strategic project<br />
intended to deepen regional integration and better respond to the challenges<br />
and opportunities presented by globalisation. Not all 15 Caricom member<br />
states are part of the CSME. Montserrat requires entrustment (approval) from<br />
the United Kingdom. The Bahamas has stated its intention not to get on board.<br />
Haiti is a partial participant, with full integration carded for 2020 (when it<br />
will add another 11 million consumers to the market).<br />
So why are we still discussing, and not benefitting from full CSME implementation<br />
in 2019? Is it lack of political will? Not enough strong decisive<br />
leadership in the region? In this issue of CONTACT, we explore these concerns<br />
and more in CSME: Are we getting it right?<br />
We examine whether small economies can realise big plans in the current<br />
geopolitical and economic climate of the region. We look at the Barbados<br />
Prime Minister's plans and priorities for CSME; and then consider the realworld<br />
CSME experiences of Karibbean Flavours and Guardian Life.<br />
In this issue of CONTACT, we also introduce several new features and<br />
concepts, starting with our “Five Top Facts” about Caricom markets. You will<br />
also hear from key business leaders on the labour relations climate in Trinidad<br />
and Tobago, in “The Voice of Business”. We launch our new business profile<br />
feature with “Angela Lee Loy: breaking business barriers”. Our second new<br />
feature, “Innovation in business”, examines Caribbean Cure and Epilimnion<br />
Aquaculture agri-businesses. As we prepare for the next rainy season, consider<br />
if your business is ready for a natural disaster.<br />
We close off our new content with “The Chamber’s Learning and Growth<br />
Corner” – want to improve the way you do business? Check out what business<br />
leaders are reading. Finally, the Chamber examines economic prospects for<br />
the region, and delves more closely into the local energy sector’s performance.<br />
It’s always a privilege to welcome new members of the Chamber and of<br />
course, new readers to CONTACT. We look forward to your feedback on this<br />
packed issue: let us know what you think of the new content.<br />
Natalie Dookie, Editor<br />
chamber.org.tt<br />
JUNE 2019 7
COURTESY CARIBBEAN COMMUNITY
CSME: Are we getting it right?<br />
Small economies, big plans<br />
Established 30 years ago with lofty ideals, the intention of the Caricom<br />
Single Market and Economy (CSME) was to provide more and better<br />
opportunities for employment, trade and investment. What have we<br />
achieved over the past three decades? How can we get CSME right, in<br />
order to advance the region’s growth and development?<br />
by Colin Soo Ping Chow<br />
Executive Chairman, EY Caribbean<br />
When the Caricom Single Market and Economy (CSME)<br />
was established in 1989, the vision was clear: we would<br />
create a single, regional economic zone, not unlike the<br />
European Union (EU), which would be an attractive<br />
destination for business and foreign investment. This<br />
would be facilitated by the free movement of labour, and<br />
supported by laws and regulations designed to grow intra-<br />
Caribbean and extra-regional trade.<br />
Thirty years have since passed, and we are nominally<br />
closer to this goal.<br />
several problems including potential defaults on foreign<br />
loans as foreign exchange reserves declined precipitously.<br />
To address these challenges, Barbados increased its debt,<br />
maintained its fixed exchange rate, and continued its<br />
expansionist policies.<br />
Guyana, on the other hand, in trying to deal with<br />
its own difficulties, adopted a strategy which involved<br />
the nationalisation of major enterprises across a wide<br />
spectrum. This strategy eventually failed, and the country’s<br />
economy fell into recession.<br />
The background<br />
In the 1990s, immediately after the formation of the CSME,<br />
four of the larger Caricom member states – Trinidad and<br />
Tobago, Barbados, Jamaica and Guyana – simultaneously<br />
encountered serious economic difficulties.<br />
Dr Alvin Hilaire, then a<br />
senior economist with the International<br />
Monetary Fund, wrote<br />
an article reviewing the countries’<br />
strategies for economic stabilisation.<br />
Trinidad and Tobago and<br />
Jamaica both sought to address their difficulties with a<br />
range of remedial actions including debt reprofiling, major<br />
currency devaluations, public expenditure cuts, rationalisation<br />
of state assets, and intervention in the financial services<br />
sector. These measures came at a huge cost to their<br />
respective economies.<br />
Barbados’s major sectors – tourism, sugar and<br />
manufacturing – were all declining, and the country faced<br />
On reflection, one can argue that the<br />
ambitions set out in the 1989 Grand<br />
Anse Declaration (for the advancement<br />
of the integration movement) were<br />
always going to be difficult, though not<br />
impossible, to achieve<br />
Impact of economic challenges<br />
On reflection, one can argue that the ambitions set out in<br />
the 1989 Grand Anse Declaration (for the advancement<br />
of the integration movement) were always going to be<br />
difficult, though not impossible, to<br />
achieve. Today, by and large, the<br />
CSME objectives have not been<br />
met.<br />
While some commentators<br />
can justifiably criticise Caribbean<br />
governments for their lack of execution,<br />
one view is that it would<br />
have been incredibly difficult to achieve common market<br />
status while the larger economies in the trade zone<br />
were seriously afflicted by economic challenges. Out of<br />
necessity, these governments became internally focused on<br />
their individual economic priorities. It is arguable, then,<br />
that the interests of the wider group of member states<br />
would not have been aligned regionally – a pre-requisite<br />
for achievement of the CSME goals.<br />
chamber.org.tt<br />
JUNE 2019 9
CSME: Are we getting it right?<br />
Today, almost three decades since the<br />
formation of the CSME, many Caricom<br />
member countries are still experiencing<br />
challenging economic circumstances<br />
So what does the future hold<br />
for small economies in a world<br />
experiencing trade wars, Brexit, and<br />
crisis in our neighbour Venezuela?<br />
The return of sustainable growth in 2000 and beyond was then impeded by the<br />
2009 global financial crisis. This affected most of the world’s more developed<br />
countries, and ultimately led to long periods of economic decline in Caribbean<br />
countries highly dependent on the offshore sector, and other countries vulnerable<br />
to external shocks.<br />
Today, almost three decades since the formation of the CSME, many Caricom<br />
member countries are still experiencing challenging economic circumstances.<br />
This has been exacerbated in no small measure by the external pressures exerted<br />
by the EU and the Organisation of Economic Cooperation and Development in<br />
their efforts to regulate the financial systems of these countries. These issues<br />
and other internal pressures have resulted in the Caribbean states, with few<br />
exceptions, being unable to attract adequate levels of foreign direct investment;<br />
and economic growth is anemic at best.<br />
The region's challenge<br />
So what does the future hold for small economies in a world experiencing<br />
trade wars, Brexit, and crisis in our neighbour Venezuela? How do small<br />
nations realise big plans in a world fraught with major geopolitical events?<br />
How will Caricom deal with these challenges, which have potentially disastrous<br />
consequences for regional economies?<br />
These are challenges that affect citizens in all our countries; they require<br />
collaboration between businesses and governments in the region; they can only<br />
be addressed by doing things differently – by innovating. No longer can the<br />
Caribbean ignore the impact of these global trends and the potential debilitating<br />
effects on our economies.<br />
As 2020 approaches and we continue to look to the future, it is imperative<br />
that our countries, despite lacking scale, develop bigger, bolder plans if we are<br />
not to be left behind. There is a unique opportunity for regional governments<br />
to work with the private sector to jump-start the realisation of the CSME vision.<br />
First, we need to transform the public sector, the way we do business, and<br />
put the needs of our citizens at the forefront.<br />
Globally, transformation is driven by four mega-trends currently disrupting<br />
the way we do business and how we compete:<br />
• Technology: The rapid evolution of technology is enabling far-reaching<br />
changes in society, and agile responses to these changes are being<br />
demanded of business and government at a faster rate than ever before.<br />
• Transparency: The demand for increased transparency in business and<br />
government is transforming how we communicate to increase public and<br />
private stakeholder engagement.<br />
• Talent: The evolution of our talent needs will demand fundamental<br />
changes in our education systems as governments and business seek to<br />
develop a technologically-based workforce that can drive change and<br />
competitiveness for business and government.<br />
• Trade: The business and politics of global trade are being reshaped, and<br />
government and business need to embrace new ways of helping, not<br />
hindering, regional and international trade.<br />
These four T’s, together with climate change and aging demographics, are<br />
serious issues which governments in small, fragmented markets can face with<br />
a collaborative effort across borders and across sectors.<br />
10 JUNE 2019 chamber.org.tt
CSME: Are we getting it right?<br />
Caricom and CSME member states, 2019<br />
All 15 countries below are Caricom member states. These are the 12 full CSME member states: Antigua and Barbuda, Barbados, Belize,<br />
Dominica, Grenada, Guyana, Jamaica, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Suriname and Trinidad and Tobago.<br />
Montserrat requires entrustment (approval) from the UK. Haiti is a partial CSME participant, with full integration carded for 2020.<br />
The Bahamas is not a participant.<br />
Key facts on CSME:<br />
What is the CSME?<br />
The CSME is a single large economic<br />
space, created through the removal<br />
of restrictions and resulting in the free<br />
movement of:<br />
• Goods<br />
• Services<br />
• Labour/Skills<br />
• Capital<br />
• Technology<br />
6 million<br />
MARKET<br />
SIZE (Current)<br />
+11 million<br />
With Haiti in 2020<br />
Key elements of CSME are:<br />
1. Provision for the free movement<br />
of goods, services and people<br />
2. Provision for the free movement<br />
of capital: through convertibility<br />
of currencies (or a common currency)<br />
and an integrated capital<br />
market, such as a regional stock<br />
exchange<br />
3. A Common External Tariff and<br />
free circulation of goods imported<br />
from extra-regional sources<br />
4. The establishment of a common<br />
trade and economic policy<br />
5. Right of establishment of<br />
Caricom-owned businesses in any<br />
member state without restrictions<br />
6. Harmonisation of laws<br />
Milestones<br />
• The decision was taken in 1989<br />
to establish the CSME in order to<br />
deepen the integration movement.<br />
• On 1 January, 2006, the Single<br />
Market component of the CSME<br />
came into being, initially involving<br />
Barbados, Belize, Guyana, Jamaica,<br />
Suriname, and Trinidad and Tobago.<br />
The Caricom passport:<br />
• Heads of Government agreed to the<br />
issuance of a Caricom passport by<br />
member states as a defining symbol<br />
of regionalism.<br />
• All twelve independent member<br />
states participating in the CSME<br />
now issue the Caricom passport.<br />
Source: Natalie Dookie, Editor, CONTACT<br />
chamber.org.tt<br />
JUNE 2019 11
12 JUNE 2019 chamber.org.tt
CSME: Are we getting it right?<br />
To realise the CSME vision, business<br />
and government must collectively<br />
embrace digital transformation as<br />
an imperative, not an option<br />
Colin Soo Ping Chow<br />
Executive Chairman, EY Caribbean<br />
The CSME will only accomplish<br />
its ambitious goals if businesses,<br />
governments and civil society are<br />
prepared to collaborate, reinvent<br />
themselves, and build a single<br />
market and economy that is fit for<br />
the transformative age. That’s how<br />
we can get it right<br />
Begin the journey now<br />
To realise the CSME vision, business and government must collectively embrace<br />
digital transformation as an imperative, not an option. This involves much more<br />
than just acquiring new technology. It requires an overhaul of organisational<br />
structures, governance, work processes, culture, and – most importantly –<br />
mindset. Without this new mindset, real progress will remain difficult to achieve.<br />
There is sufficient empirical evidence to support the proposition that<br />
governments which effectively harness the power of digital transformation can<br />
create better outcomes for citizens.<br />
The benefits of public investment in technology can be seen in the example<br />
of Estonia. One of the smallest countries in Europe, with a population of<br />
1.3 million, Estonia only gained independence in 1991. Since then, it has<br />
transformed itself, through innovation in the public sector and investment<br />
in technology, from a country with little public infrastructure to a leader in<br />
e-government.<br />
It is estimated that 99% of all instances where Estonian citizens interact with<br />
their government are through digital technology. E-government can provide<br />
services more effectively and efficiently, find new solutions to policy challenges,<br />
commercialise some public services, and develop new sources of revenue.<br />
Like Estonia, CSME investment in digital transformation has the potential<br />
to transform the entire region.<br />
The bottom line<br />
In summary, the Caribbean cannot continue to inch forward step by step and<br />
still keep pace with today’s world. The CSME will only accomplish its ambitious<br />
goals if businesses, governments and civil society are prepared to collaborate,<br />
reinvent themselves, and build a single market and economy that is fit for the<br />
transformative age. That’s how we can get it right.<br />
The CSME set lofty goals in 1989, and the limited progress to date forces us<br />
to ask some uncomfortable questions. Are we motivated to take the necessary<br />
steps and actions to build a real common market, or are we still guarding our<br />
individual castles? Can the Caribbean emerge stronger and more unified despite<br />
differences in size, sectors, opportunities and challenges?<br />
The answer is YES. But the goals of the CSME can no longer be set in<br />
stone. They need to be supported by a dynamic organisational structure that is<br />
autonomous, well-funded, and backed by governments which recognise that,<br />
in a rapidly-evolving environment, the economic models of yesterday may not<br />
be relevant tomorrow.<br />
The fourth industrial revolution has arrived. The time to begin the journey<br />
is now.<br />
chamber.org.tt<br />
JUNE 2019 13
CSME: Are we getting it right?<br />
Can private sector energy<br />
help to push CSME forward?<br />
Barbados Prime Minister Mia Mottley has promised to unlock the growth<br />
potential of the CSME. The business community has pointed to a disconnect<br />
between intent and reality. How can the private sector help with the<br />
advancement of CSME?<br />
by Renatta Mohammed<br />
Regional Business Development Consultant,<br />
iSolutions Caribbean<br />
Mia Mottley, Prime Minister of Barbados<br />
with lead responsibility for the Caricom<br />
Single Market and Economy (CSME), is<br />
committed to resuscitating the regional integrated<br />
development strategy – and in a historic move, has<br />
invited the private sector and labour to help do so.<br />
Caricom’s Secretary General and Heads of Government<br />
have openly conceded that the CSME has<br />
been sluggish in delivering on its original intent.<br />
Mottley agrees and is acting with urgency.<br />
“Our only way out is to turn this region into<br />
an economic power of note within the Americas.<br />
It cannot happen with individual countries trying<br />
to put one plus one, one by one by one. But if we<br />
come together, in the context of a strong single<br />
economy and a strong single market, all of a sudden<br />
it looks different,” she has stated. “That battle<br />
towards dominance requires a Usain Bolt approach,<br />
not a Carnival-like (chip) approach.”<br />
Speaking at the 14th regional Investments<br />
and Capital Markets Conference in Jamaica at the<br />
start of 2019, Mottley reiterated that the decision<br />
to include stakeholders such as labour, the media,<br />
youth and the private sector, is intended to “unlock<br />
growth within the region”.<br />
“Our political leadership must facilitate and shepherd,<br />
not control and stifle,” she declared in her<br />
maiden address. “What is most needed, I am convinced,<br />
is to give our people the scope to express<br />
their natural inclination to get things to a conclusion<br />
in ways that are productive and beneficial to<br />
the region as a whole. Our people should not have<br />
to jump through hoops to make this happen.”<br />
COURTESY PMO BARBADOS<br />
Prime Minister of Barbados Mia Mottley addresses the press after a special Caricom meeting on CSME<br />
Unity is essential<br />
But what’s in it for the individual markets, the private<br />
sector and the people of the Caribbean? The<br />
initial vision cites the main benefits as: “more and<br />
better opportunities to produce and sell goods and<br />
services and to attract investment; greater economies<br />
of scale and increased competitiveness”. The<br />
business community has publicly down-cried the<br />
disjoint between intent and reality, but acknowledges<br />
that the time is right to re-visit the CSME,<br />
arguing that if we are to thrive within a changing<br />
global economic climate, we must move collectively.<br />
This climate has contributed to Mottley’s sense<br />
of purpose.<br />
The survival of small states such as ours, she has<br />
said, depends on unity, “not just economically but<br />
in the world of diplomacy”. More than ever, “we<br />
14 JUNE 2019 chamber.org.tt
CSME: Are we getting it right?<br />
BUSINESS<br />
••<br />
Access to a larger market of consumers<br />
••<br />
Strengthened competitiveness<br />
••<br />
Creation of regional companies<br />
••<br />
Harmonised standards of production<br />
••<br />
Increased economies of scale<br />
COUNTRIES<br />
THE BENEFITS OF FULL IMPLEMENTATION OF THE CSME<br />
CITIZENS<br />
CSME<br />
••<br />
Enhanced investment opportunities<br />
••<br />
Common voice in in<br />
international trade negotiations<br />
••<br />
Increased inflows of new capital, entrepreneurs and technology<br />
••<br />
Added intra-regional cooperation on human and social development<br />
••<br />
Improved services sector<br />
••<br />
Wider choice of goods and services<br />
••<br />
Lower consumer prices<br />
••<br />
Increased opportunities to invest via<br />
direct stock ownership or mutual<br />
fund investments<br />
• Greater employment, travel<br />
and study opportunities<br />
need to stay together”, using Caricom as the vehicle<br />
to allow regional countries to take “principled<br />
decisions”. To ensure that CSME remains a priority<br />
among the various national goals within the region,<br />
Mottley has moved to convene prime ministerial<br />
sub-committee meetings on a quarterly basis with<br />
annual stakeholder consultations; and, coming out<br />
of the December 2018 meeting in Trinidad, the St<br />
Anns Declaration was crafted.<br />
This newest manifesto includes an amendment<br />
to allow representatives of the private sector and<br />
the Caribbean Congress of Labour to participate<br />
in Caricom Heads of Government meetings, giving<br />
both business and labour a voice at the head<br />
table. It also welcomes Haiti’s commitment to full<br />
integration carded for 2020, which will add another<br />
11 million consumers to the<br />
market. The St Anns Declaration<br />
speaks to the challenges<br />
of our times and reflects<br />
Mottley’s leadership style of<br />
openness and inclusion.<br />
Frustration<br />
But already there are hints of<br />
frustration. After a March 2019 summit in St Kitts,<br />
Mottley said she found it difficult to face the media<br />
and inform the region “that the contingent rights,<br />
the protocol that was signed in July, still cannot<br />
The Caricom Secretariat building, Georgetown, Guyana<br />
The business community has publicly<br />
down-cried the disjoint between intent<br />
and reality, but acknowledges that<br />
the time is right to re-visit the CSME,<br />
arguing that if we are to thrive within a<br />
changing global economic climate, we<br />
must move collectively<br />
be provisionally applied, because we do not have<br />
enough member states who have signed; and that,<br />
in spite of the declaration in Montego Bay [July<br />
2018], we are not in a position to guarantee, in accordance<br />
with the treaty . . .<br />
a framework for dependents<br />
and spouses.”<br />
She also spoke of being<br />
“a bit embarrassed” that,<br />
having taken decisions on<br />
the movement of agricultural<br />
workers and security<br />
guards during the December<br />
2018 meeting in Trinidad, the tail appeared to be<br />
wagging the dog. As an example, she suggested<br />
that the Council for Human and Social Development<br />
appeared to be “wagging” the Caricom lead-<br />
COURTESY CARIBBEAN COMMUNITY<br />
chamber.org.tt<br />
JUNE 2019 15
CSME: Are we getting it right?<br />
ST ANN’S DECLARATION ON CSME<br />
Key agreements — Heads of Government of the Caribbean<br />
Community (Caricom), meeting in Port of Spain, Trinidad,<br />
3-4 December, 2018:<br />
••<br />
Agreed on a formalised, structured mechanism<br />
to facilitate dialogue between the Councils of the<br />
Community and the private sector and labour<br />
COURTESY CARIBBEAN COMMUNITY<br />
••<br />
Agreed to amend the Treaty to include as Associate<br />
Institutions representative bodies of private sector and<br />
labour<br />
••<br />
Agreed that that those Member States so willing would<br />
move towards full free movement within the next three<br />
years<br />
••<br />
Mandated that steps be taken to deepen cooperation<br />
and collaboration between the Secretariats of Caricom<br />
and the OECS to avoid duplication and maximise the<br />
use of scarce resources<br />
••<br />
Agreed to reinforce the operation of security<br />
mechanisms to ensure the integrity of the regime<br />
allowing the free movement of Caricom nationals<br />
••<br />
Agreed to examine the re-introduction of the single<br />
domestic space for passengers in the region<br />
••<br />
Agreed to work towards having a single security check<br />
for direct transit passengers on multi-stop intra-<br />
Community flights<br />
••<br />
Agreed to include agricultural workers, beauty<br />
service practitioners, barbers and security guards in<br />
the agreed categories of skilled nationals who are<br />
entitled to move freely and seek employment within the<br />
Community<br />
••<br />
Reiterated that a skills certificate issued by one<br />
Member State would be recognised by all Member<br />
States<br />
••<br />
Agreed to complete legislative and other arrangements<br />
in all Member States for all categories of free<br />
movement of skilled persons<br />
••<br />
Agreed to finalise the regime that permits citizens<br />
and companies of the Community to participate in the<br />
public procurement processes in Member States by<br />
2019<br />
••<br />
Agreed to take all necessary steps to allow for mutual<br />
recognition of companies incorporated in a Caricom<br />
Member State<br />
••<br />
Welcomed Haiti’s commitment to full integration into<br />
the CSME by 2020<br />
••<br />
Appointed Professor Avinash Persaud to lead a<br />
restructured Commission on the Economy to advise<br />
Member States on a growth agenda for the Community.<br />
Source: CARICOM, 2019, https://caricom.org/media-center/<br />
communications/press-releases/st-anns-declaration-on-csme<br />
Caricom Heads of Government with Cuban President Miguel Díaz-Canel in Jamaica<br />
ers, since it was yet to reach a consensus on who is an<br />
agricultural worker in the Caribbean.<br />
“It has to do with the fundamental governance of this<br />
institution because we need to be dealing with the strategic<br />
issues here – and not having to now remove the<br />
cobweb,” she warned. But cobweb removal seems to be<br />
a necessary early step if this resurgence of energy is to<br />
amount to tangible achievements.<br />
The Heads of Government have proposed<br />
that, while the CSME must remain at the<br />
heart of regional integration, it must move<br />
beyond functional cooperation – and regional<br />
governments and the private sector are<br />
being asked to share that vision<br />
“Major policy decisions and the adoption of legal instruments<br />
take much too long to be negotiated. We must<br />
do more and do it more quickly,” Caricom’s Secretary<br />
General, Ambassador Irwin LaRocque, has been quoted<br />
as saying, even as he itemised accomplishments of the<br />
CSME over the last 30 years.<br />
Mottley has also cited “psychological impediments<br />
and the closed mindsets in some quarters of officialdom”<br />
as some of the reasons for the under-achievement of<br />
Mottley says that, the survival of small states<br />
such as ours, depends on unity, “not just<br />
economically but in the world of diplomacy”.<br />
More than ever, “we need to stay together”,<br />
using Caricom as the vehicle to allow regional<br />
countries to take “principled decisions”<br />
the CSME. She explained that because the practical<br />
implications of decisions are sometimes not worked<br />
out beforehand, and the recording of decisions is often<br />
not clear and precise, “these [decisions] fall victim to<br />
bureaucratic inertia or resistance from those who did not<br />
16 JUNE 2019 chamber.org.tt
CSME: Are we getting it right?<br />
COURTESY PMO BARBADOS<br />
Barbados Prime Minister Mia Mottley at the Intersessional Meeting of Caricom Heads of<br />
Government in St Kitts<br />
participate meaningfully in their design or have not<br />
been fully enlightened as to their positive purpose.”<br />
Share the vision<br />
The Heads have proposed that, while the CSME must<br />
remain at the heart of regional integration, it must<br />
move beyond functional cooperation – and regional<br />
governments and the private sector are being asked to<br />
share that vision. Mottley also acknowledges the need<br />
for the regional Heads to continue self-analysis and<br />
introspection.<br />
She has pointed to the lack of movement on regional<br />
travel by air and sea – and is now treating that<br />
as a matter of priority. She has noted that there are<br />
elements to the free movement of people that still need<br />
to be addressed. She has announced that Barbados will<br />
be removing the visa restrictions for Haiti, a signatory<br />
to the Revised Treaty of Chaguaramas. At every given<br />
opportunity, Mottley has called for better communication<br />
and sharing of information across the region.<br />
The original list of sectors to focus on under the<br />
CSME was long. Some goals have been achieved –<br />
but not enough to be felt in any substantial way<br />
by the region’s business community and other key<br />
stakeholders. So Mottley has championed a new and<br />
narrower focus. Four key sectors for development<br />
have been identified – renewable energy, agriculture<br />
and food security, information and communication<br />
technology, and maritime and air transport.<br />
“The bottom line is that our economies are not necessarily<br />
capable of surviving on their own in this difficult<br />
and turbulent world . . . we need a greater level<br />
of population to drive economic growth, and smarter,<br />
seamless decisions to be able to fuel that economic<br />
growth,” Mottley said.<br />
All eyes are optimistically upon the CSME’s newest<br />
instigator, plot twists and all.<br />
ABOUT HAITI<br />
Although Haiti’s business climate is challenging, it is one of the most open economies in the region. Its legislation<br />
encourages foreign direct investment and provides the same rights, privileges, and protection to local and foreign<br />
companies.<br />
<br />
11 million<br />
Population<br />
Port-au-Prince<br />
Capital<br />
$766 US<br />
GDP per capita<br />
••<br />
Most Haitian businesspeople speak English<br />
••<br />
Haiti has preferential access to major markets including<br />
Canada, the US, and the European Union<br />
••<br />
Four major international security-certified ports<br />
••<br />
Two international airports offer daily flights between Haiti<br />
and the US<br />
••<br />
There are few government controls or subsidies<br />
••<br />
The transport, telecommunications and oil sectors attract<br />
most of the investors. More recently, construction, textiles,<br />
and the manufacture of automotive components have also<br />
attracted foreign investment<br />
••<br />
Weekly shipping service from Trinidad to Haiti<br />
••<br />
Level playing field for T&T exporters, as all countries face<br />
the Most Favoured Nation (MFN) rate.<br />
Sources: export.Gov, Haiti-Market Overview, https://www.export.gov/article?id=Haiti-Market-Overview;<br />
exporTT, Why Haiti?, https://exportt.co.tt/2018/06/21/haiti-is-next-up-on-our-agenda/<br />
chamber.org.tt<br />
JUNE 2019 17
Services<br />
The human<br />
benefit of<br />
machine<br />
learning<br />
Visit accaglobal.com/digital<br />
COURTESY CHRISTINA MORELLO / PEXELS.COM<br />
18 JUNE 2019 chamber.org.tt
Companies welcome<br />
CSME movement<br />
by Sasha Murray<br />
Freelance writer<br />
CSME: Are we getting it right?<br />
The CSME remains a work in progress. Designed to let the region capitalise on its natural,<br />
human and financial resources, its potential remains mostly untapped. Two Trinidad-based<br />
firms, Karibbean Flavours and Guardian Life, explain the impact that the CSME has been<br />
having on their regional businesses<br />
The slow progress of CSME integration<br />
“has resulted in a decline in economic benefits<br />
and trade performance in the region when<br />
compared with the 1970s,” according to<br />
panellists at the annual general meeting<br />
(AGM) of the Trinidad and Tobago Chamber of<br />
Industry and Commerce. Held earlier this year<br />
in April, the theme of the AGM’s lunchtime<br />
discussion was the CSME.<br />
So the recommendation made by the<br />
Caricom Review Commission in its 2017 report<br />
– to amend the treaty governing Caricom to<br />
institutionalise the involvement of the private<br />
sector – is welcome. Barbados Prime Minister<br />
Mia Mottley, who has lead responsibility for<br />
the CSME within Caricom, has also made it<br />
clear that she accepts the change: the private<br />
sector will have an integral part to play.<br />
In the business world, the hope is that this enhanced<br />
role will finally result in the full integration of the single<br />
market and economy. Better access to wider markets, a<br />
larger consumer base, increased economies of scale,<br />
enhanced investment opportunities, and increased<br />
competitiveness, are all keenly anticipated.<br />
To underline the importance of accelerating CSME’s<br />
evolution, let’s examine the experience of two Trinidad<br />
and Tobago-based companies: RHS Marketing Limited’s<br />
Karibbean Flavours brand, and Guardian Life of the<br />
Caribbean Limited.<br />
Karibbean Flavours: CSME helped grow our intraand<br />
extra-regional imports<br />
Since 1996, Ravi Sankar, founder of RHS Marketing<br />
Limited, has been manufacturing and distributing a<br />
wide range of premium seasonings, spices, condiments,<br />
drinks, essences and browning products under the<br />
Karibbean Flavours brand. Many of the products have<br />
their roots in the region’s exotic cuisine and reflect a combination<br />
of cultures and tastes.<br />
The CSME has worked well for his company, Sankar<br />
says, helping it to grow from a local supplier to a regional<br />
COURTESY KARIBBEAN FLAVOURS<br />
exporter. Starting with a small shipment to Antigua,<br />
Karibbean Flavours now has a presence on store shelves in<br />
several Caricom countries, including Barbados, Dominica,<br />
Grenada, Guyana and Suriname.<br />
“Regional distributors found it economical to purchase<br />
from us under the CSME, as compared to the United States,<br />
because there were no taxes on imports from Trinidad and<br />
Tobago. Through the certifying body in Trinidad we were<br />
able to get Caricom certificates for all the products we<br />
produce, and this made it attractive for buyers.”<br />
“We’d like to see some real initiatives come<br />
out of CSME, that make the ease of doing<br />
business across the region better and that will<br />
ultimately benefit the populations as a whole”<br />
When supply is not available locally, Karibbean Flavours<br />
has also benefitted from duty-free access to ingredients<br />
such as pepper and thyme, sometimes at lower prices.<br />
The process is not without its challenges, however.<br />
Sankar explains that, when shipping products, he<br />
sometimes experiences difficulties in obtaining the relevant<br />
documents on time from customs and excise. The delays<br />
result in added costs for storage, among other things.<br />
chamber.org.tt<br />
JUNE 2019 19
CSME: Are we getting it right?<br />
Karibbean Flavours products<br />
can also be found beyond<br />
the Caribbean, in the United<br />
States, the United Kingdom<br />
and Canada. Sankar says that<br />
having a regional presence<br />
has helped the firm expand<br />
internationally. “With our<br />
brand well represented in<br />
Caricom, it is easier for diaspora<br />
and tourist consumers who<br />
reside in international markets<br />
to recognise it.”<br />
Customer Appreciation Day and 10th anniversary celebrations in Barbados<br />
Guardian Life: a fully implemented<br />
CSME benefits everyone<br />
Guardian Life is a dynamic insurance and financial<br />
institution which provides financial services across four<br />
major territories in the English and Dutch Caribbean,<br />
including Trinidad and Tobago, Jamaica, and Barbados.<br />
Established in1980, with head offices in Westmoorings,<br />
Trinidad, Guardian Life is engaged in underwriting all<br />
classes of long-term individual and group life, health<br />
and pensions insurance business, as well as associated<br />
investment activities.<br />
“As a pan-Caribbean group, we<br />
are starting to see the impact<br />
of regional integration, where<br />
our customers’ behaviours<br />
are changing. For example, if<br />
customers from Jamaica have<br />
a policy in Trinidad, they want<br />
to know more about how we<br />
effect these transactions. So<br />
it’s really about having the<br />
framework in place, to allow<br />
the free movement of people<br />
and the free movement of business to grow, and have<br />
greater access to markets and greater convenience.” Pascal<br />
also notes that, even though “we all have very common<br />
backgrounds, there are multiple regulators with multiple<br />
financial standards to be dealt with.”<br />
While hoping that ongoing work will yield tangible<br />
CSME benefits for all, “we’d like to see some real initiatives<br />
come out of it, that make the ease of doing business<br />
across the region better and that will ultimately benefit<br />
the populations as a whole. Where we realise investment<br />
opportunities through expanded markets. This could only<br />
redound to everyone’s benefit in the long run: governments,<br />
policy holders, and the organisations in between.<br />
COURTESY GUARDIAN GROUP BARBADOS<br />
20 JUNE 2019 chamber.org.tt
Advertorial<br />
Export-Import Bank<br />
of Trinidad and Tobago<br />
The Export Import Bank of Trinidad and Tobago Limited (EXIMBANK) remains the<br />
only official Export Credit Agency (ECA) in the country. It has emerged out if what<br />
was formerly the Trinidad and Tobago Export Credit Insurance Agency (EXCICO),<br />
which was established in 1973 by the Government to promote the export of goods<br />
and services. This allows regional buyers access to a wide range of manufactured<br />
goods on credit terms.<br />
EXIMBANK’s operations are funded principally by its own financial resources accumulated from profitable trading<br />
operations over the years, and by various lines of credit provided by major financial institutions. EXIMBANK remains<br />
a profitable, well managed, state owned financial institution working with local and regional financial institutions and<br />
pursuing a business philosophy of promoting selective and controlled expansion of the export sector.<br />
Products & Services<br />
RAw MAtERIAl FINANcINg<br />
This is a short-term loan/direct financing that the<br />
EXIMBANK extends to an approved company to assist<br />
in the payment of inventory, raw materials, semi-finished<br />
or finished products. Once goods are received, the<br />
exporter can now prepare products for local sale or<br />
export. This facility is offered at competitive rates and<br />
is designed for trade transactions that are short-term<br />
and self-liquidated.<br />
The tenor is customised to the exporter’s needs and<br />
usually ranges from 30 to 270 days.<br />
FActoRINg ANd dIscouNtINg<br />
This facility provides short-term financing to exporting<br />
manufacturers, distributors and service providers.<br />
Businesses receive financing in the form of a loan<br />
between 85 and 95 per cent of the invoice value of<br />
export sales, which must be repaid from the assigned<br />
proceeds of payments from EXIMBANK’s approved<br />
buyers. This facility aims to bridge the gap between<br />
the settlement of production costs and export sales<br />
receipts, allowing a business to accelerate cash flow<br />
and shorten operating cycles.<br />
The tenor is designed to fit the relationship between<br />
the exporter and their buyers. The credit period usually<br />
ranges from 30 to 120 days Bill of Lading (B/L) or<br />
Drawdown (DD).<br />
AssEt FINANcINg<br />
This facility can assist manufacturers seeking to perform<br />
equipment upgrades to improve the quality of their<br />
export products or for renovations of their premises.<br />
The tenor is designed to the exporter’s needs and<br />
usually ranges from one to seven years.<br />
EXpoRt cREdIt INsuRANcE<br />
This facility provides risk protection to exporters<br />
against payment default by foreign buyers on goods<br />
and services exported on credit terms. With this<br />
protection, exporters have the confidence to venture<br />
into emerging markets, thereby expanding their export<br />
thrust. With the EXIMBANK credit insurance policy,<br />
exporters can obtain protection against political and<br />
commercial risks.<br />
Premiums vary depending on the buyer’s creditworthiness,<br />
payment terms, and the economic political<br />
environment. Currently the premium rate ranges between<br />
1.6 per cent and 3.5 per cent.<br />
FoREX FAcIlIty<br />
This facility was established by the Government of<br />
Trinidad and Tobago in early 2018 to facilitate export<br />
expansion. This facility is available to established and<br />
existing manufacturers who are currently exporting or<br />
have a confirmed export order. Start-ups or fledgling<br />
manufacturers with confirmed orders will also be<br />
favourably considered. Small to medium sized (SME)<br />
companies with annual sales from TTD$50K but not<br />
exceeding TTD$100M are eligible to apply. Flexibility<br />
will be considered based on export percentage.<br />
Exim House<br />
#30 Queen’s Park West<br />
P.O.S., Trinidad & Tobago, W.I.<br />
Phone: (868) 628-2762<br />
Fax: (868) 622-3545<br />
Email: eximbank@eximbanktt.com<br />
www.eximbanktt.com
Voice of business<br />
the voice of business on. . .<br />
Labour relations<br />
What is your view of the current labour relations climate<br />
in Trinidad & Tobago? How can it be improved?<br />
The current labour relations climate is a challenging one. We are still<br />
seeing a lot of issues where trade unions are difficult to work with. In a<br />
stagnating economy such as ours, it is an especially difficult time for labour,<br />
and unfortunately unions still deem the employer an aggressor, which creates<br />
an increasingly volatile situation.<br />
Reyaz Ahamad<br />
President, Trinidad & Tobago Chamber<br />
of Industry & Commerce;<br />
Executive Director, Southern Sales<br />
and Service Company Limited<br />
For years the Chamber has advocated<br />
for a balanced judicial composition<br />
of public and private sector<br />
representation in the IR court<br />
Recent examples, such as the restructuring exercises at Petrotrin and TSTT,<br />
demonstrate the need for a more conversational approach to industrial relations,<br />
where the employee and the employer work together to resolve matters. The<br />
world of work is changing, and nearly every sector in Trinidad and Tobago<br />
has evolved and modernised. We need a more robust industrial relations<br />
environment in keeping with this.<br />
The climate can improve if workers and employers have more discussion<br />
on how to move forward. Too often, stakeholders perceive that the employer is<br />
being unfair, but we need to examine the entire industry that we are operating<br />
in and consider what is reasonable and unreasonable.<br />
There is too much of a strong divide, so I hope to see the aggressive approach<br />
of the labour unions change, and the industrial court embrace a more holistic<br />
approach as we move forward.<br />
We are also working with an Industrial Relations Act that is over 46 years<br />
old. This needs to be overhauled to align with global best practice. For years the<br />
Chamber has advocated for a balanced judicial composition of public and private<br />
sector representation in the IR court, so we welcome the recent appointment of<br />
new judges, and look forward to seeing how the climate will continue to evolve<br />
in Trinidad and Tobago.<br />
We are also working with an Industrial<br />
Relations Act that is over 46 years old.<br />
This needs to be overhauled to align<br />
with global best practice.<br />
22 JUNE 2019 chamber.org.tt
Voice of business<br />
Teresa White<br />
Group Human Resource Director,<br />
ANSA McAL Limited<br />
Unproductive, unhealthy, destructive and anachronistic: last year<br />
Trinidad and Tobago’s labour relations were ranked lowest in the global<br />
competitiveness index, out of 140 nations. The year before it was 133 out<br />
of 134 nations. So things are getting worse at a time in our history when they<br />
really need to get better.<br />
The world has never been more competitive, but T&T’s industrial relations are<br />
steeped in the belief that all commercial employers are inherently exploitative,<br />
and only trade unions can keep them in check. Where that is the prevailing<br />
belief, adversarialism and suspicion are inevitable. And this saddens me on a<br />
very profound level.<br />
The climate can be easily improved, as the assumption of natural enmity<br />
between employer and employee is simply not valid. Most employers are<br />
represented by good people who believe that when their company wins, their<br />
employees win; and that profit is for sharing and for future investment in<br />
sustainable livelihoods.<br />
Most employers care deeply about the personal circumstances of their employees<br />
and families; and most believe in democracy, equality and engagement. Our laws and institutions need to ensure<br />
that these noble sentiments are applied in practice, and that there is consequence for the minority of employers who<br />
don’t operate that way.<br />
These institutions must be just and equitable; they shouldn’t see their role as making employers pay for the social ills<br />
that still plague our nation. They should view employees as independent and self-directed citizens who are entitled to a<br />
safe environment, decent earnings, and constructive working relations; and those who fail to live up to their contractual<br />
obligations should face the consequences.<br />
But most of all, these institutions should be functioning in the background; employers and employees should be<br />
allowed to cooperate and get on with the task at hand. There is so much that needs to be done. Make no mistake: it isn’t<br />
our success, but our survival that depends on it.<br />
Derek Ali<br />
Member, Employment & Labour<br />
Relations Committee<br />
Trinidad & Tobago Chamber<br />
of Industry & Commerce;<br />
attorney at law<br />
The current climate, from my perspective as an industrial relations<br />
litigator and an industrial relations practitioner, is not as useful as it could<br />
be. It is very adversarial and confrontational, not designed to solve problems.<br />
The labour environment has not changed for decades. Our industrial<br />
relations tools and mechanisms are not conducive to an efficient and effective<br />
resolution of disputes. The legislation needs redefining, and to be codified into<br />
a single code.<br />
Due to the absence of modern legislation, there is too much room for<br />
ambiguity and for people’s opinions to be parachuted into what they think is<br />
good industrial relations. The punitive effects of judgements and decisions by<br />
the IR court are hurting business. Our IR climate needs to align with the new<br />
millennium, and to align globally to foster and encourage the growth of new<br />
and existing businesses, as well as foreign direct investment.<br />
The labour relations environment can be improved in two key ways. First,<br />
we need a fundamental shift in thinking by labour about how it views business<br />
and capital. No reciprocal action is needed as to how business views labour,<br />
because business has already gone a long way with respect to aligning itself<br />
with what is needed to manage manpower in this new age.<br />
Second, we need legislative reform. We need a labour code that conforms<br />
to basic terms and conditions, rights and regulations. The current legislation is conducive to people diving in with their<br />
own opinions in spaces where the legislation is deficient. That is why some judgements are hurting business and creating<br />
a toxic labour relations climate.<br />
chamber.org.tt<br />
JUNE 2019 23
Are you ready for<br />
a natural disaster?<br />
COURTESY THE MINISTRY OF WORKS AND<br />
TRANSPORT OF TRINIDAD AND TOBAGO<br />
Heavy rain caused major losses and devastation in south Trinidad<br />
Have you ever wondered what would happen in Trinidad and Tobago in the<br />
event of a large earthquake, a tsunami, or a major hurricane? Would you and<br />
your staff know what to do? Would your business survive? Are you fully insured,<br />
or just hoping it will never happen?<br />
by Ravindranath Goswami<br />
President, REACT Trinidad and Tobago Council<br />
24 JUNE 2019 chamber.org.tt
Disaster preparedness<br />
Disaster preparedness is a hot topic during and after events such as fires,<br />
tropical storms, flooding, and earthquakes. In quieter times, the need to<br />
plan and invest in solutions tends to become less urgent. But a real national<br />
conversation is needed around the concept of disaster risk reduction. In the<br />
business world, we must also consider business continuity management (BCM).<br />
Hazards<br />
A hazard is a source of potential damage, a threat. Hazards can be broadly<br />
classified into two categories – natural and anthropogenic (i.e. related to human<br />
behaviour and activity).<br />
According to the Association of Caribbean<br />
States (ACS), between 1990 and 2008 the<br />
Caribbean experienced 165 natural disasters,<br />
with total costs estimated at US$136 billion,<br />
of which half was direct economic impact<br />
NATURAL HAZARDS<br />
Storms<br />
Lightning<br />
Floods<br />
Landslides<br />
Earthquakes<br />
Tsunamis<br />
Volcanic activity<br />
ANTHROPOGENIC HAZARDS<br />
Chemical<br />
Biological<br />
Nuclear<br />
Crime<br />
Terrorism<br />
Combat/wars<br />
Famine<br />
Cybersecurity<br />
Whether a hazard leads to a disaster is largely dependent on vulnerability, risk,<br />
mitigation measures, and overall resilience.<br />
Term<br />
Vulnerability<br />
Incident<br />
Disaster<br />
Mitigation<br />
Resilience<br />
Risk<br />
Definition<br />
A weakness in a system that increases susceptibility to impacts<br />
An unplanned occurrence that requires a response<br />
An occurrence, often sudden, that causes great damage or loss of life<br />
Proactively minimising the impact and loss, and facilitating recovery from<br />
an incident<br />
Ability to adapt to or recover from hazards, achieved by planning ahead<br />
The probability of something failing (likelihood) times the consequence of<br />
it happening (impact, damage or loss)<br />
Trinidad and Tobago’s main areas of<br />
disaster risk in the period 1990-2014, from<br />
an economic standpoint, were seismic and<br />
hydrometeorological, according to UNISDR<br />
(the United Nations Office for Disaster Risk<br />
Reduction). Fires accounted for the highest<br />
incidence of mortality<br />
Risk and vulnerability<br />
According to the Association of Caribbean States (ACS), between 1990 and 2008<br />
the Caribbean experienced 165 natural disasters, with total costs estimated at<br />
US$136 billion, of which half was direct economic impact.<br />
Trinidad and Tobago’s main areas of disaster risk in the period 1990-2014,<br />
from an economic standpoint, were seismic and hydrometeorological, according<br />
to UNISDR (the United Nations Office for Disaster Risk Reduction). Fires<br />
NATIONALLY REPORTED LOSSES (1990-2014) , TRINIDAD AND TOBAGO<br />
11.2<br />
7.1<br />
Fire<br />
Landslide<br />
27.9<br />
55<br />
21.4<br />
64.3<br />
Earthquake<br />
Storm<br />
Wind Storm<br />
Flood<br />
Flashflood<br />
Other<br />
COMBINED ECONOMIC LOSSES<br />
MORTALITY<br />
N.B. All scale<br />
disasters without<br />
criteria<br />
Source: United Nations Office for Disaster Risk Reduction (UNISDR), 2014<br />
chamber.org.tt JUNE 2019<br />
25
Disaster preparedness<br />
accounted for the highest incidence of mortality.<br />
In 2014, a vulnerability assessment published by the<br />
Office of Disaster Preparedness and Management (ODPM)<br />
in Trinidad and Tobago further detailed the actual and<br />
potential hazards to which the country is exposed.<br />
Natural<br />
EARTHQUAKES<br />
& AFTERSHOCKS<br />
TSUNAMIS<br />
LIQUEFACTION<br />
MUD VOLCANOES<br />
LATERAL<br />
SPREADING<br />
ACTUAL AND POTENTIAL HAZARDS TO<br />
WHICH TRINIDAD AND TOBAGO IS EXPOSED<br />
Seismic<br />
HAZARDS LIST<br />
FIRES<br />
POLLUTION/CONTAMINATION:<br />
air, water, soil, etc<br />
LIGNITE COMBUSTION<br />
Environmental<br />
Social<br />
Organisational<br />
LOOTING, TERRORISM,<br />
CYBER SABOTAGE<br />
MAJOR ACCIDENTS:<br />
transport, infrastructure failure, etc<br />
INTERRUPTION<br />
OF SERVICES:<br />
power failure,<br />
telecommunication, etc<br />
Anthropogenic<br />
not specifically include natural disasters. But, given the<br />
prevalence of ICT, special attention must be paid to the<br />
risks posed by cyber-security attacks (listed as #5)<br />
Global top ten risks for doing business<br />
1. Unemployment or underemployment<br />
2. Failure of national governance<br />
3. Energy price shock<br />
4. Fiscal crises<br />
5. Cyber-attacks<br />
6. Profound social instability<br />
7. Failure of financial mechanism or institution<br />
8. Failure of critical infrastructure<br />
9. Failure of regional and global governance<br />
10. Terrorist attacks<br />
Source: World Economic Forum, 2018<br />
What do disasters cost?<br />
TROPICAL<br />
CYCLONES:<br />
hurricanes/tropical storms<br />
disturbances/depressions<br />
FLOODING: land and sea borne<br />
LANDSLIDES: falls, topples,<br />
lateral spreads and flows<br />
HIGH WINDS<br />
MICROBURSTS<br />
DROUGHT<br />
TORNADOES<br />
STORM SURGE<br />
LIGHTNING<br />
Hydrometeorological<br />
Biological<br />
DISEASE<br />
infectious/non-infectious:<br />
epidemics, pandemics, etc<br />
HARMFUL ANIMALS:<br />
bees, vectors: mosquitoes, rodents etc<br />
Industrial<br />
Technological<br />
EXPLOSIONS<br />
FIRES<br />
SPILLS, LEAKS, AND<br />
EMISSIONS:<br />
gas, chemicals & other<br />
hazardous substances<br />
ODPM data for 2006-2010 show that the cost of damage<br />
associated with natural disasters is steadily increasing.<br />
HAZARD LOSSES, 2006-2010 (TT$)<br />
POISONINGS<br />
Source: Preliminary Vulnerability Assessment of Trinidad and Tobago, 2014, Office of Disaster<br />
Preparedness & Management (ODPM), www.odpm.gov.tt<br />
The perennial risk of flooding and landslides is strongest<br />
in specific areas (see below).<br />
The Pacific Disaster Centre (PDC) is currently engaged<br />
in a collaborative project assisting Trinidad and Tobago<br />
to complete a National Disaster Preparedness Baseline<br />
Assessment (NDPBA).<br />
Business risk<br />
The World Economic Forum, in enumerating the “Top Ten”<br />
general risks for doing business (see table below), does<br />
Flood insurance claims (ATTIC)<br />
Urgent Temporary Assistance (MPSD)<br />
Relief items (ODPM)<br />
Source: Disaster Risk Reduction Country Document, Trinidad and Tobago, 2014,<br />
Office of Disaster Preparedness & Management (ODPM), www.odpm.gov.tt<br />
Payments to farmers (MFPLMA)<br />
Emergency Relief Fund (MHE)<br />
TOTAL<br />
Flood multi-risk map, Trinidad<br />
Landslide multi-risk map, Trinidad<br />
Source: Office of Disaster Preparedness & Management (ODPM), www.odpm.gov.tt<br />
chamber.org.tt<br />
JUNE 2019 27
Disaster preparedness<br />
Disaster impacts<br />
Disasters affect both business interests and consumers in<br />
various ways.<br />
Consumer impacts<br />
Health issues, disease, poor<br />
sanitation, loss of life<br />
Loss of property<br />
Damaged records and items of<br />
sentimental value<br />
Accessibility of goods and<br />
services<br />
Increase in insurance rates<br />
Family conflict<br />
Deferred life objectives<br />
Reduced income and increased<br />
cost of living<br />
Mitigation<br />
Manager<br />
Mitigation,<br />
Planning and<br />
Research Unit<br />
ORGANISATION STRUCTURE OF THE ODPM<br />
Operations<br />
Manager<br />
Preparedness<br />
and Response<br />
Unit<br />
Chief Executive Officer<br />
Deputy CEO<br />
Training & Education<br />
Specialist<br />
Public Information,<br />
Education and<br />
Community Outreach<br />
Unit<br />
Business impacts<br />
Negative impacts on safety and<br />
security of employees and their<br />
ability to return to work<br />
Physical assets damaged, resulting<br />
in interruption of production<br />
and facilities<br />
Loss of records<br />
Delay in deliveries to customers<br />
Supply chain disruptions<br />
Communications channels constrained<br />
Delay in achieving strategic objectives.<br />
Some never recover<br />
Increased costs and reduction in<br />
profit<br />
National disaster management authorities<br />
The agency responsible for disaster response and risk<br />
management at the national level is the ODPM.<br />
Corporate Services<br />
Manager<br />
Administrative<br />
Support and<br />
Finance Unit<br />
Source: Office of Disaster Preparedness & Management (ODPM), www.odpm.gov.tt<br />
Project Management<br />
Specialist<br />
Project<br />
Management<br />
Unit<br />
The ODPM is a centralised organisation that works<br />
closely with the Disaster Management Units (DMUs) of<br />
all the municipal corporations and the Tobago Emergency<br />
Management Agency (TEMA). The DMUs report to the<br />
CEOs of their respective corporations, with a dotted line to<br />
the Ministry of Rural Development and Local Government<br />
(MRD&LG).<br />
ODPM has access to a pool of resources, and within the<br />
National Emergency Operations Centre (NEOC) leverages<br />
the supporting and responding agencies via the Emergency<br />
Support Functions.<br />
Surveying the estimated human capital complement<br />
of the organisations shown below, reveals something of<br />
a resource constraint, given their responsibilities, 24x7<br />
activation, population densities, and wide geographical<br />
coverage.<br />
Estimated human resource requirements:<br />
Trinidad & Tobago emergency organisations<br />
Disaster<br />
management<br />
agencies<br />
ODPM TEMA +<br />
Professional<br />
CERTs<br />
MRD<br />
&LG<br />
Establishment 40 70 56 56<br />
Current staffing N/A 48 56 52<br />
Vacancies N/A 22 0 4<br />
Additional needed N/A 0 0 28<br />
Source: Author, April 2019<br />
MUNICIPAL<br />
DMUs<br />
TEMA is well organised and configured for rapid<br />
response, partly achieved using professional CERTs<br />
(Community Emergency Response Teams), a programme<br />
that trains volunteers in aspects of disaster preparedness<br />
and response.<br />
In the immediate aftermath of a disaster, these<br />
volunteers are already on scene, rendering assistance,<br />
clearing fallen trees, putting out fires, providing first aid,<br />
and undertaking light search and rescue. Official responder<br />
agencies may be overwhelmed and take some time to get<br />
to affected areas, especially if they are remote.<br />
In TEMA’s case, the CERTs are staffers. In Trinidad, there<br />
are approximately 1,000 trained CERT volunteers attached<br />
to DMUs. There is a very ambitious desire to have at least<br />
10% of the population trained in CERT. There is a common<br />
view that each of the DMUs would need an additional two<br />
field officers to cope with the onerous responsibilities.<br />
A National Response Framework (NRF) facilitates coordination<br />
between state agencies and Non-Governmental<br />
Organisations (NGOs) for a range of activities such as early<br />
warning, assessment, emergency operations and relief.<br />
Trinidad and Tobago is also part of CDEMA, the<br />
Caribbean Disaster Emergency Management Agency,<br />
a regional organisation comprising 18 states, with a<br />
Comprehensive Disaster Management (CDM) strategy.<br />
The Incident Command System (ICS) used by CDEMA<br />
MINISTRIES &<br />
AGENCIES<br />
CENTRAL<br />
GOVERNMENT<br />
NATIONAL<br />
RESPONSE<br />
FRAMEWORK<br />
LOCAL<br />
GOVERNMENT<br />
PRIVATE SECTOR<br />
AND NGOs<br />
Source: Office of Disaster Preparedness & Management (ODPM), www.odpm.gov.tt<br />
28 JUNE 2019 chamber.org.tt
Disaster preparedness<br />
is a standardised approach to the command, control<br />
and coordination of emergency response from multiple<br />
agencies across the region.<br />
State of preparedness<br />
It is common to hear at press briefings that we are well<br />
prepared to handle disaster situations, despite the views<br />
often expressed by citizens suggesting the opposite. The<br />
reason for the divergence could well be a combination of<br />
factors: a positive public relations posture, technocratic<br />
insider knowledge, different perspectives, and divergent<br />
expectations. After-action reviews by the agencies do<br />
highlight gaps to be addressed and encourage a process of<br />
continual improvement.<br />
Greenvale 2018<br />
The costs associated with the flooding which took place<br />
at Greenvale in October 2018 are still being calculated.<br />
Relevant agencies are making steady progress in restoring<br />
the community. Some estimates suggest that costs may<br />
approach TT$250 million. While yeoman service was<br />
rendered by responder agencies, questions have arisen<br />
regarding response times, and also about planning and<br />
development issues which may have exacerbated the<br />
disaster.<br />
The volunteer factor<br />
The role of volunteers should not be overlooked. Many<br />
NGOs, Faith-based Organisations and Communitybased<br />
Organisations are involved in the various aspects<br />
of disaster preparedness and response. Due to size and<br />
complexity, no territory would be able to manage a disaster<br />
without the involvement of “good Samaritans”.<br />
Radio Emergency Associated Communications Teams<br />
(REACT) is an international voluntary organisation, geared<br />
toward reliable and resilient communication. Locally,<br />
REACT works closely with emergency and disaster<br />
management agencies and first responders and is written<br />
into the emergency response plans of some businesses<br />
in T&T.<br />
The Emergency Management Association of T&T<br />
(EMATT) is a newly-formed NGO that promotes the<br />
strengthening of a disaster risk reduction culture.<br />
Businesses should pay attention to the work of these<br />
entities and consider engaging with and supporting their<br />
efforts.<br />
Business continuity<br />
Business continuity planning is the commercial equivalent<br />
of public sector disaster preparedness and management. It<br />
involves planning for operations during a crisis or disaster<br />
by ensuring that essential functioning can continue or<br />
quickly resume after the incident. Full resumption as<br />
quickly as possible is an objective of the process, and<br />
HISTORICAL<br />
IMPACTS<br />
Some of the<br />
incidents which<br />
Trinidad and<br />
Tobago has<br />
experienced – or<br />
narrowly missed –<br />
since 1963.<br />
Year<br />
1963<br />
1974<br />
1988<br />
1990<br />
1993<br />
1997<br />
2000<br />
2004<br />
2005<br />
2006<br />
2007<br />
2011<br />
2012<br />
2013<br />
2017<br />
2018<br />
Source: Author, April 2019<br />
Hazards<br />
• Hurricane Flora<br />
• Tropical Storm Alma<br />
• 6.2 earthquake<br />
• Tropical Storm Arthur<br />
Tropical Storm Fran<br />
• Tropical Storm Bret<br />
• 6.1 earthquake<br />
• Tropical Storm Joyce<br />
• Hurricane Ivan<br />
• Hurricane Emily<br />
• 5.8 earthquake<br />
• Hurricane Felix<br />
• Landslides and flooding<br />
• Landslides and flooding<br />
• 6.4 earthquake<br />
• Tropical Storm Bret<br />
• 6.9 earthquake<br />
Flooding<br />
may require external recovery services. Given the critical<br />
nature of data, a comprehensive policy-driven IT Disaster<br />
Recovery Plan (DRP) is essential.<br />
The way forward<br />
If a disaster plan is not already in place for you and your<br />
business, here are some suggestions.<br />
1. Establish a steering committee.<br />
2. Develop a Business Continuity Programme<br />
(BCP), internally or by employing consultants,<br />
referencing standards such as ISO 22301. Ensure<br />
alignment with business strategy, and have<br />
stakeholder consultations. Conduct a risk and<br />
vulnerability assessment, a business impact<br />
analysis, and develop emergency response<br />
procedures and disaster recovery plans.<br />
3. Test and update the plan.<br />
4. Review and improve infrastructure and policies.<br />
5. Carefully consider insurance. Ensure it covers the<br />
type of damage you may encounter and provides<br />
enough coverage to return your business to<br />
operation. Guardian Group and Sagicor among<br />
others offer comprehensive insurance packages.<br />
6. Train employees on the BCP and ICS.<br />
7. Review performance indicators and maintain<br />
focus.<br />
8. Engage in community discussions and consider<br />
mutual-aid schemes.<br />
chamber.org.tt<br />
JUNE 2019 29
Business profile<br />
Angela Lee Loy:<br />
breaking business barriers<br />
She has been breaking glass ceilings in the Trinidad<br />
and Tobago business world for more than 40 years.<br />
She thinks of companies as extended families.<br />
What drives her? CONTACT asked Angela Lee Loy<br />
some direct personal questions<br />
by by Pat Ganase<br />
Freelance writer<br />
I believe in creating strategic alliances<br />
and partnerships, rather than investing in<br />
bricks and mortar<br />
Caribbean Resourcing Solutions (CRS)<br />
joined us in 2015 with a focus on oil and<br />
gas and information technology. It is not<br />
difficult to merge firms when your values<br />
are the same<br />
To begin with your business role: what is your core business at Aegis?<br />
We offer financial services which can be used by any other company,<br />
whether it is an established local company, a multinational, a start-up, or an<br />
international company seeking to do business in Trinidad and Tobago. We<br />
provide administrative services to help clients become statutorily compliant.<br />
This would range from work permits, payrolls, and tax returns to associated<br />
human resource management and accounting services.<br />
I believe in people providing services, creating strategic alliances and<br />
partnerships, rather than investing in bricks and mortar. Our people are<br />
knowledgeable and adaptable, and can work on or off site. We have two<br />
locations, Port of Spain and Chase Village, but technology allows us to work<br />
from anywhere. My job as head of the company is quality assurance; I am the<br />
common denominator for all our teams.<br />
It was a simple step to link the services of Eve Anderson [Recruitment<br />
Limited] to Aegis. We acquired Eve Anderson in 2012, as they cover the<br />
spectrum of recruitment and human resource services. Caribbean Resourcing<br />
Solutions joined us in 2015 with a focus on oil and gas and information<br />
technology. It is not difficult to merge firms when your values are the same.<br />
How do you mentor others?<br />
Mentoring is an important aspect of my job, being a bouncing board for<br />
people who come to me with solutions. In October 2018, I was in Hong Kong<br />
when I saw reports on the floods in Trinidad, and that the southbound lane<br />
of the highway was closed. I thought, how do I mentor my people out in<br />
the field? The first thing I did was to check that all my staff were OK. Then,<br />
because transportation was disrupted, I told them that they should go into their<br />
communities and help. Work could wait. As chairman, I was empowering my<br />
staff to help those in need.<br />
When I give a mentoring talk, I don’t have theories: I tell stories about real<br />
experiences. I often say, don’t only have relationships with your contemporaries,<br />
30 JUNE 2019 chamber.org.tt
Business profile<br />
get to know older people who have so much experience and knowledge to share,<br />
and hear their stories. And younger persons, who are creative and innovative<br />
in surprising ways. If you lead millennials, you need to understand what<br />
stimulates them, how they think.<br />
Angela Lee Loy FCCA CA<br />
••<br />
First female President of the<br />
Institute of Chartered Accountants<br />
of the Caribbean<br />
••<br />
First female President of the<br />
Institute of Chartered Accountants<br />
of Trinidad & Tobago<br />
••<br />
Former Trinidad and Tobago<br />
representative on the International<br />
Assembly of ACCA<br />
••<br />
aaca Achievement Award for the<br />
Americas, 2008, for outstanding<br />
contribution to the accountancy<br />
profession and to business and<br />
society<br />
••<br />
Founder and executive chairman of<br />
Aegis Group of Companies<br />
••<br />
Chairman of Aegis Business<br />
Solutions Limited<br />
••<br />
Chairman of Eve Anderson<br />
Recruitment Limited<br />
••<br />
Chairman of Caribbean Resourcing<br />
Solutions Limited<br />
••<br />
Partner, Aegis & Company<br />
••<br />
Fellow of the Association of<br />
Chartered Certified Accountants<br />
(UK)<br />
What gives you strength?<br />
They say it takes a village to raise a child. My village is my big family, my<br />
friends, my husband, my staff. My network becomes an extended family. I am<br />
a very contented person. My mother used to say, learn to be content.<br />
I grew up in Barataria but spent long vacations in Mayaro where my<br />
godmother had land. She had pigs, fowls and lots of fruit trees. There were<br />
seven of us; I was the youngest girl. My father was a health inspector with a<br />
route that took him out into the countryside. He knew everybody.<br />
I attended Nelson Street Roman Catholic primary school, but I was not a<br />
scholar. I dreaded Common Entrance (now SEA), and shocked myself by passing<br />
for St Joseph’s Convent. I was going there with all the bright kids.<br />
Because I knew that I had a lot to learn, I developed habits of diligence and<br />
discipline. I took nothing for granted. I learned to be humble. People like to<br />
deal with people who are authentic.<br />
I also learned to tap into spirituality. You have to find time to be quiet and<br />
get closer to your God. Find time to praise, meditate, and be still for a moment.<br />
That’s a very powerful habit to cultivate.<br />
What is your goal in business?<br />
It is that all my employees are secure<br />
and can give 100 per cent. If a person<br />
is ill, has problems at home or is<br />
worrying about their children, they<br />
cannot perform fully. My company<br />
is embedding a new business culture<br />
where employees feel supported. This is<br />
If a person is ill, has problems<br />
at home or is worrying about<br />
their children, they cannot<br />
perform fully. My company is<br />
embedding a new business<br />
culture where employees feel<br />
supported.<br />
the philosophy that I pass on to my practice leaders and to everyone in my<br />
organisation. Hopefully, it will extend to clients and beyond. It is the only way<br />
I believe our business culture can change for the better.<br />
COURTESY AEGIS<br />
••<br />
Former President of the Trinidad<br />
and Tobago Coalition of Services<br />
Industries<br />
••<br />
Chairman of the National AIDS<br />
Coordinating Committee<br />
••<br />
Chairman of Foundation for Social<br />
Justice<br />
••<br />
Chairman of Music Literacy Trust<br />
••<br />
Director of several public and<br />
private companies and not-for-profit<br />
organisations.<br />
In 2008 Angela Lee Loy was presented with the ACCA Achievement Award by then ACCA President Richard Aitken-Davies (right) and<br />
Sir John Stuttard, former Lord Mayor of London and Vice-Chairman of PwC UK's Advisory Panel<br />
chamber.org.tt<br />
JUNE 2019 31
32 JUNE 2019 chamber.org.tt
Business profile<br />
COURTESY MUSIC LITERACY TRUST<br />
Music Literacy Trust: City Angels "Study in E Minor"<br />
Because I knew that I had a lot to learn I developed<br />
habits of diligence and discipline. I took nothing for<br />
granted. I learned to be humble. People like to deal with<br />
people who are authentic.<br />
What about your role beyond business?<br />
Because I have the people that I do, I am able to get involved in ways that help<br />
society. I am very proud of my practice leaders – they have the company’s<br />
interest at heart. Mistakes? The biggest ones are those that I’ve made by myself;<br />
we can minimise them through consultation and collaboration.<br />
When I became Chairman of the National AIDS Coordinating Committee, I<br />
thought, wow, I’d better find out what this is all about. I had to get up to scratch<br />
quickly. This was about our society, and its ability to show compassion in a<br />
vulnerable sector.<br />
This is how I approach all the not-for-profit boards that I have been invited<br />
to sit on. It’s a continuous learning curve that begins with getting all the<br />
information and then figuring out how I can help.<br />
In one organisation, we are looking at the resilience of islands affected by<br />
extreme disasters like hurricanes. I am also involved with the Music Literacy<br />
Trust, which deals with the sustainability of pan musicianship, and the Social<br />
Justice Foundation, which has been training children in rural areas in digital<br />
videography.<br />
I think I am able to do these things because my companies are ethical, productive<br />
and driven: that gives me the freedom to help build other organisations.<br />
chamber.org.tt<br />
JUNE 2019 33
MARCI PARAVIA/SHUTTERSTOCK.COM<br />
34 JUNE 2019 chamber.org.tt
Growth and learning corner<br />
The Chamber's growth and learner corner<br />
What have you read, watched or listened to lately that<br />
has contributed to your growth and development as a<br />
businessperson?<br />
Reyaz Ahamad<br />
President, Trinidad & Tobago Chamber of Industry & Commerce;<br />
Executive Director, Southern Sales and Service Company Limited<br />
I have been reading anything I can get my hands on regarding corporate social responsibility (CSR).<br />
Businesses need to play a greater role in improving society by delivering economic, social and environmental<br />
benefits for all their stakeholders.<br />
There are many ways in which this can be accomplished locally. Even at a grassroots level, businesses can<br />
implement simple initiatives which make a positive impact. Investing in CSR can boost employee engagement<br />
and enhance stakeholder relationships, as people want to be associated with an organisation making a difference<br />
in the world.<br />
If you make your country, business and community a better place, then it becomes a better place not only<br />
to work in but to live in too. This is what we are trying to achieve within our business – improve our social<br />
responsibility internally to staff and externally to the communities in which we work.<br />
Kiran Maharaj<br />
Managing Director, Caribbean Lifestyle Communications;<br />
President, Media Institute of the Caribbean;<br />
President, Trinidad & Tobago Publishers & Broadcasters Association<br />
Principles by Ray Dalio is one of the more recent business books that I have read. I think it has a lot of<br />
lessons for any businessperson, especially entrepreneurs.<br />
It was recommended by a very good friend who is one of the smartest people I know, so I knew I had to<br />
read it. The book is about Ray’s experience from failing to rebuild himself, where he explains how to manoeuvre<br />
challenges to get your desired outcome.<br />
The insights are instructive and give guidance for both your personal and professional life. So if you want<br />
to have an insider view of a success story and what one person’s road map was, it’s a great book from which<br />
to gain that perspective.<br />
Dr Christian Stone<br />
Director, 3Stone Research and Consulting<br />
While it’s important to be well read within your field (which is entrepreneurship and strategy for me), I<br />
think that reading outside your field is essential to improving creativity and making connections in innovative<br />
ways.<br />
Recently I’ve been reading Astrophysics for People in a Hurry, by Neil deGrasse Tyson. Having no formal<br />
training in physics, the concepts, especially those that are counter-intuitive, push the boundaries of what I<br />
think is possible and help to connect dots that I never imagined existed. As noted in the book, “People who<br />
believe they are ignorant of nothing have neither looked for, nor stumbled upon, the boundary between what<br />
is known and unknown in the universe.”<br />
chamber.org.tt<br />
JUNE 2019 35
Innovation in business<br />
Meet the Agripreneurs<br />
Harnessing the power of innovation, leading “agripreneurs” – entrepreneurs<br />
in agriculture – are using research and development to deliver health<br />
benefits and food security to consumers. Stacy Seeterram and Sophia Stone<br />
reveal the health benefits of Caribbean Cure teas, and Christian Young Sing<br />
explains how he operates a sustainable farming business<br />
by Jeanette G. Awai<br />
Freelance writer<br />
By keeping it 100% natural, with no<br />
additives or flavourings, Caribbean Cure<br />
made its healing loose-leaf teas stand<br />
out on the global market<br />
Sometimes, to modernise business, you have to look back at cultural<br />
traditions. That’s what Stacy Seeterram and Sophia Stone did with Caribbean<br />
Cure’s line of teas. They took Caribbean “bush tea” and turned it into a handcrafted<br />
premium product.<br />
By keeping it 100% natural, with no additives or flavourings, Caribbean<br />
Cure made its healing loose-leaf teas stand out on the global market. The<br />
successful pairing of familiar ingredients like mauby, moringa, ginger and<br />
turmeric, with traditional tea ingredients using a special dehydration process,<br />
created a custom, nutritive and delicious brew.<br />
Award-winning teas<br />
Two years ago, Stone says, “this was just a dream shared in a kitchen”. But<br />
their product gained recognition on a global scale when they were awarded<br />
two Global Tea Championships. They also received a SIAL Selection in<br />
Innovation award in Paris. That accomplishment was particularly exciting<br />
for the entrepreneurial duo: they were up against nearly 3,000 international<br />
companies which were far bigger and better-known in European circles than<br />
their smaller Caribbean product line.<br />
Getting support from the Caribbean Export Development Agency (CEDA),<br />
Stone notes, was “exceptionally lucky, and helped expose our products<br />
internationally. As two women in agro-processing and export, we have<br />
benefitted from CEDA’s WE-Xport programme (supporting Caribbean women<br />
in business), and have also worked hard to build our brand locally and<br />
36 JUNE 2019 chamber.org.tt
Innovation in business<br />
COURTESY CARIBBEAN CURE<br />
internationally through partnerships and relationship building. We were also<br />
participants in the Shell LiveWIRE programme, among others that have<br />
assisted us in getting to the next phase of growth in business.”<br />
Sophia Stone and Stacy Seeterram,<br />
Founders of Caribbean Cure<br />
Creating new blends, new ingredients,<br />
and new tea experiences – including<br />
a new tea-bag line – are just some of<br />
the things we can look forward to from<br />
Caribbean Cure<br />
90% of the water is reused in CRISP’s<br />
farming, which is a great eco-friendly<br />
alternative to traditional growing<br />
methods where water is single-use<br />
Preparing for export<br />
To make Caribbean tea an international phenomenon, Caribbean Cure had<br />
to hold their product to the highest standards. “We have ensured that our<br />
packaging, ingredients and processes go a step above by solving the challenge<br />
of ‘superfood teas’ which actually contain healing properties and are of<br />
exceptionally high quality. We wanted to create a high-end product that uses<br />
the very best ingredients and offers consumers a truly premium loose-leaf tea<br />
experience that showcases the indigenous gifts that are part of the regional<br />
agricultural industry.”<br />
Creating new blends, new ingredients, and new tea experiences – including<br />
a new tea-bag line – are just some of the things we can look forward to<br />
from Caribbean Cure. Currently, the two entrepreneurs are working on a joint<br />
venture in Japan, where they will be manufacturing blends for sale in the Asian<br />
markets by late 2019.<br />
Keeping things CRISP<br />
For the CEO of Epilimnion Aquaculture Limited, Christian Young Sing,<br />
innovation started six years ago, when he decided to take a fresh look at the<br />
science of agriculture. His retail brand, CRISP, offers customers three types of<br />
locally-grown baby lettuce in its gourmet salad and microgreen mixes – kale,<br />
purple cabbage and arugula.<br />
Young Sing uses recirculating hydroponic technology, a growing method<br />
that is crop-specific and optimised for each plant’s needs, using LED growlights<br />
to attain higher yields. 90% of the water is reused in CRISP’s farming,<br />
which is a great eco-friendly alternative to traditional growing methods where<br />
water is single-use.<br />
CRISP strives to maintain a high-quality sustainable product down to<br />
the compostable “vegware” packaging. But the operation is not without its<br />
chamber.org.tt<br />
JUNE 2019 37
Innovation in business<br />
COURTESY EPILIMNION AQUACULTURE<br />
Christian Young Sing<br />
Founder and CEO of Epilimnion Aquaculture<br />
CRISP’s science-based approach<br />
gives it a competitive edge<br />
by growing non-traditional<br />
crops suitable for Trinidad and<br />
Tobago’s climate<br />
challenges. Young Sing warns: “If production is not forecast and executed<br />
to meet demand, a shortfall will cost you clients, and inversely a surplus<br />
will many times result in a glut of wasted produce. This, in part, is why<br />
farming is such an unforgiving business.”<br />
However, the company’s science-based approach gives it a competitive edge<br />
by growing non-traditional crops suitable for Trinidad and Tobago’s climate.<br />
As a local supplier, CRISP can provide fresher produce with a longer shelf life<br />
to both restaurants and caterers, and to supermarket chains and gourmet stores.<br />
From idea to innovation<br />
A “calculated jump” into entrepreneurship kick-started Young Sing’s<br />
entrepreneurial spirit back in 2012, when he won the Idea to Innovation (i2i)<br />
competition. The grant he was awarded helped to establish the business, by<br />
reinvesting profits generated through focused product selection and client<br />
targeting. Moving forward, this model is the benchmark Young Sing wants to<br />
continue using.<br />
Ultimately, the goal is to expand the facility into a large-scale commercial<br />
operation which can broaden its products from niche-market items to highvolume<br />
vegetable crops, using cutting-edge technology to manipulate the<br />
growing environment.<br />
The local environment, however, still has some work to do to keep<br />
innovators like Young Sing from becoming frustrated with technical hiccups. He<br />
recommends that businesses like his can benefit from streamlined applications<br />
for permits and incentives; regular online dissemination of up-to-date<br />
information; resolving land acquisition issues; and providing tax incentives<br />
for farmers. He encourages other entrepreneurs to push forward like a scientist<br />
would, by “having a sound framework and realistic thought process to support<br />
your business idea. This will help you gain confidence in your product and<br />
attain successful outcomes.”<br />
38 JUNE 2019 chamber.org.tt
chamber.org.tt<br />
JUNE 2019 39
Five top facts<br />
5 top facts about<br />
The Caricom market<br />
by Sasha Murray<br />
Freelance writer<br />
The Caribbean Community (Caricom) consists of 15 member states and five<br />
associate members. It claims to be the “oldest surviving integration movement in<br />
the developing world”. The main economic activities are fuel and mining (notably<br />
oil, gas, bauxite and gold), agriculture, forestry and tourism.<br />
1. How big is the Caricom market?<br />
Caricom is home to about 18 million citizens, 60% of whom are under the age of 30. Haiti (about 11 million) has the<br />
largest population, followed by Jamaica and Trinidad and Tobago. Montserrat has the smallest population (about 5,000),<br />
followed by Anguilla and the British Virgin Islands<br />
2. Which is the fastest growing economy in Caricom?<br />
According to the Caribbean Development Bank (2018 Caribbean Economic Review and 2019 Outlook), Grenada is the fastest<br />
growing economy in Caricom, at 5.2% (2018). It is closely followed by Antigua and Barbuda at 3.5%, and Guyana at 3.4%.<br />
Grenada also has a positive medium-term outlook, with the CDB projecting 4.5% economic growth in 2019.<br />
Top 10 countries by conventional discovered volumes in 2018<br />
Million boe 2071<br />
3. Which Caricom state topped the world<br />
for conventional oil discoveries in 2018?<br />
2000<br />
1500<br />
1000<br />
500<br />
0<br />
Guyana<br />
1336<br />
Russia<br />
United States<br />
Source: Rystad Energy ECube, December 2018<br />
746<br />
672 671<br />
Cyprus<br />
Oman<br />
498<br />
Norway<br />
350<br />
Australia<br />
On land<br />
Offshore<br />
305<br />
United Kingdom<br />
203 194<br />
Gabon<br />
Malaysia<br />
ExxonMobil has made 13 discoveries (at the time of writing) in<br />
Guyana, and will begin producing up to 120,000 barrels of oil per<br />
day from the Liza Phase 1 development in early 2020. There is<br />
potential for at least five floating production, storage and offloading<br />
vessels in the Stabroek Block, producing more than 750,000<br />
barrels of oil per day by 2025. Growth projections for 2020 and<br />
2021 are 29.8% and 22.1%.<br />
4. Who is the biggest trader in goods in Caricom?<br />
In 2016 Trinidad and Tobago’s exports to Caricom were worth<br />
US$734 million. They represented 32% of Caricom’s intra-regional exports and 10% of T&T’s global exports. Trade in<br />
services also forms a significant part of Trinidad and Tobago’s trade with the region.<br />
5. How developed is agricultural trade between Caricom members?<br />
Agricultural imports from other member states are only 16.6% of Caricom’s total global agro-imports. Intra-Caricom<br />
trade in agriculture is moderately diversified. Trinidad and Tobago and St Vincent & the Grenadines are the top exporters<br />
of agri-food products within Caricom, while Jamaica and T&T are the top destination markets. Trinidad and Tobago was<br />
the largest source of Jamaica’s agro-imports (55%), while Guyana was the largest source of Trinidad and Tobago’s (36%).<br />
chamber.org.tt<br />
JUNE 2019 41
42 JUNE 2019 chamber.org.tt
Economic outlook<br />
Economic outlook<br />
Table 1: Real GDP growth projections for Latin America and the Caribbean (%)<br />
2017 Est. 2018 2019 2020<br />
Latin America and the Caribbean 1.3 1.1 2.0 2.5<br />
Excluding Venzuela 1.9 1.7 2.3 2.7<br />
South America 0.8 0.4 1.8 2.4<br />
Excluding Venezuela 1.7 1.3 2.2 2.7<br />
Central America, Panama<br />
and the Dominican Republic<br />
Caribbean<br />
Latin America and the Caribbean<br />
Economic activity in Latin America continues to increase, but at a slower rate<br />
than anticipated. The weakening global economy and rising policy uncertainty<br />
are contributing to the slowdown in Latin America’s growth momentum. Overall,<br />
the region is still expected to advance by 2% in 2019 and 2.5% in 2020 (see<br />
Table 1).<br />
A tightening of global financial conditions<br />
and lower commodity prices<br />
Projections<br />
brought on by United States-China<br />
trade tensions is continuing to contribute<br />
to the region’s slowdown. In<br />
addition, monetary policy was tightened<br />
in some economies to contain<br />
inflationary pressures stemming partly<br />
from currency depreciation, which<br />
further dampened growth.<br />
As the global economy slows, the<br />
narrow window of opportunity to<br />
complete regional reforms is closing.<br />
The creation of debt and deficit<br />
reduction mechanisms will need to<br />
continue in several countries to ensure<br />
debt sustainability and minimise the<br />
adverse effects on economic activity<br />
and poverty. These developments<br />
should include the protection of infrastructure<br />
for regional investment and<br />
well-targeted social expenditure, while<br />
cutting non-priority spending.<br />
Economic activity in the Caribbean is still projected to pick up in 2019-20, due<br />
to robust tourism from the US, reconstruction from the devastating hurricanes of<br />
2017 in some tourism-dependent countries, and higher commodity production<br />
in some commodity exporters (see Figure 1).<br />
4.0 3.7 3.8 4.0<br />
Tourism dependent 1.1 1.4 1.8 2.4<br />
Commodity exporters -1.3 1.5 1.6 5.5<br />
Latin America<br />
Argentina 2.9 -2.8 -1.7 2.7<br />
Brazil 1.1 1.3 2.5 2.2<br />
Chile 1.5 4.0 3.4 3.3<br />
Colombia 1.8 2.6 3.3 3.6<br />
Mexico 2.1 2.1 2.1 2.2<br />
Peru 2.5 3.8 3.8 4.1<br />
Source: Latin America and the Caribbean in 2019: A Moderate Expansion, Werner, Alejandro, IMF Blog, 25 Jan. 2019<br />
Figure 1: Real GDP growth, year-over-year (% changes)<br />
4<br />
3<br />
2<br />
1<br />
0<br />
-1<br />
World<br />
2015 2016 2017 2018 2019 2020<br />
Source: IMF, World Economic Outlook database.<br />
Latin America<br />
and the Caribbean<br />
EU blacklists Caribbean countries<br />
In December 2017, the European Union<br />
(EU) published its first blacklist of tax<br />
havens, in an attempt to foster good<br />
global tax governance. It contained 17<br />
countries; updated in March 2019, it<br />
now contains 15 countries. EU member<br />
states accumulated over 12.5 trillion in<br />
government debt, or 82% of the EU’s<br />
GDP, whilst EU-blacklisted countries on<br />
average carry government debt at 61.3%<br />
Economic activity in the<br />
Caribbean is still projected<br />
to pick up in 2019-20, due<br />
to robust tourism from the<br />
US, reconstruction from the<br />
devastating hurricanes of 2017<br />
in some tourism-dependent<br />
countries, and higher<br />
commodity production in some<br />
commodity exporters<br />
of GDP – 20% lower than the projected EU average, despite the EU having<br />
higher than average corporate tax rates.<br />
The list includes Aruba, Barbados, Belize, Bermuda, and Dominica. They<br />
join Trinidad and Tobago and the US Virgin Islands, which were already on<br />
the blacklist. “The blacklist of tax havens has proven a true success, with many<br />
chamber.org.tt<br />
JUNE 2019 43
44 JUNE 2019 chamber.org.tt
Economic outlook<br />
countries having changed their laws and tax systems to<br />
comply with international standards,” the EU said. Over<br />
the course of 2018, the commission assessed 92 countries<br />
based on three criteria: tax transparency, good governance,<br />
and real economic activity, as well as one indicator, the<br />
existence of a zero corporate tax rate.<br />
The domestic landscape<br />
“Local businesses will continue to benefit from the dutyfree<br />
export of goods and the preferential treatment of<br />
services exports to the United Kingdom,” said Trinidad and<br />
Tobago’s Minister of Trade and Industry, Senator Paula<br />
Gopee-Scoon, as she announced her country’s decision<br />
to sign the Economic Partnership Agreement between<br />
CARIFORUM and the United Kingdom (CARIFORUM-UK<br />
EPA).<br />
Global outlook<br />
Global manufacturing activity and trade showed continued<br />
signs of weakness at the start of 2019; in contrast, activity<br />
in the services sector has been resilient. Some emerging<br />
markets and developing economies are currently facing<br />
negative conditions that are hindering growth, while<br />
others are benefiting from the easing of some external<br />
financing conditions.<br />
United States<br />
Companies within the US added 196,000 jobs in March<br />
2019, marking a significant rebound from poor growth in<br />
February. Earnings data showed that the annual rate of<br />
wage increases slowed to 3.2% in March. The healthcare<br />
sector saw jobs rise, but the retail and manufacturing<br />
sectors both saw declines.<br />
Even though the US experienced employment growth,<br />
it can be seen as a mixed report since 6,000 jobs were<br />
lost in manufacturing, the first decline in the sector since<br />
July 2017.<br />
Table 2: Employment in the United States, 2019<br />
Jobs created<br />
February 33,000 3.4%<br />
March 196,000 3.2%<br />
Wage change<br />
US–China trade update<br />
The US accused China of stealing intellectual property<br />
from American firms by transferring American technology<br />
to China. Washington wants Beijing to make changes<br />
to its economic policies, which it says unfairly favour<br />
domestic companies through subsidies and other support<br />
mechanisms. It also wants China to buy more US goods to<br />
rein in a lofty trade deficit.<br />
In April, US President Donald Trump said the US had<br />
achieved agreement on some of the toughest points in<br />
trade talks with China; if the deal is finalised, a summit<br />
will be hosted with China’s President, Xi Jinping. Failure<br />
to achieve a deal may see the US more than double the<br />
10% tariffs on US$200bn (£153bn) of Chinese goods and<br />
impose fresh tariffs.<br />
Rest of the world - FDI<br />
According to FDI Intelligence, countries of the Asia-<br />
Pacific region are the leading destination for greenfield<br />
FDI (where a parent company builds its operations in a<br />
foreign country) in renewable energy, while the US is<br />
the top country, Dubai the top city, and Germany the top<br />
source of investment.<br />
Business lines dedicated to the development of energy<br />
production from renewable sources, such as Enel Green<br />
Power (Enel Group) and Canadian Solar, were the most<br />
active investors with 27 FDI projects each, followed by<br />
Canada’s SkyPower and Spain’s Acciona Energy.<br />
Additional reference<br />
“Latin America and the Caribbean in 2019: A Moderate Expansion.” Werner,<br />
Alejandro, IMF Blog, 25 Jan. 2019. blogs.imf.org/2019/01/25/latin-americaand-the-caribbean-in-2019-a-moderate-expansion/<br />
Dukharan, Marla. “Marla Dukharan Caribbean Economist: March 2019.”<br />
Marla Dukharan and GNM Group LLC, Mar. 2019. marladukharan.com/wpcontent/uploads/2019/03/2019-03-Caribbean-Monthly-Report-MD.pdf.<br />
“T&T to Sign Trade Agreement with the United Kingdom.” Trinidad and<br />
Tobago Government News, 2019. www.news.gov.tt/content/tt-sign-tradeagreement-united-kingdom#.XKX1ThH_rIU.<br />
“Global Monthly.” World Bank, Microeconomics, Trade and Investment, Mar.<br />
2019. pubdocs.worldbank.org/en/482391553867433998/Global-Monthly-<br />
Mar19.pdf.<br />
“US Jobs Rebound but Wage Growth Slows.” BBC News, 5 Apr. 2019. www.<br />
bbc.com/news/business-47822492.<br />
“Fair Taxation: EU Updates List of Non-Cooperative Tax Jurisdictions.”<br />
European Commission press release, 12 Mar. 2019. europa.eu/rapid/pressrelease_IP-19-1606_en.htm.<br />
“US and China Edge Closer to 'Epic' Trade Deal, Says Trump.” BBC News, 5 Apr.<br />
2019. www.bbc.com/news/business-47729803.<br />
Intelligence, FDi. “FDI Renewable Energy Investments of the Year 2019 – the<br />
Winners.” Rankings – FDiIntelligence.com, 11 Feb. 2019. www.fdiintelligence.<br />
com/Rankings/fDi-Renewable-Energy-Investments-of-the-Year-2019-thewinners.<br />
Guarascio, Francesco. “EU Adds UAE, Bermuda to Expanded Tax Haven<br />
Blacklist.” Reuters, Thomson Reuters, 12 Mar. 2019. www.reuters.com/<br />
article/us-eu-tax-blacklist/eu-adds-uae-bermuda-to-expanded-tax-havenblacklist-idUSKBN1QT1Q9.<br />
chamber.org.tt<br />
JUNE 2019 45
Energy update<br />
Energy update<br />
Local crude oil and natural gas production and usage<br />
➤ Figure 1 shows that apart from the<br />
ownership of the companies, the top three<br />
oil producers have remained unchanged<br />
from Q4 2017 to Q4 2018. It is important to<br />
note that during Q4 of 2018, the domestic<br />
oil refinery was closed, leading to oil<br />
imports being halted for that time period;<br />
this is shown in Figure 2.<br />
Fig. 1: Top oil producers (avg. bopd)<br />
20,203<br />
11,730 11,313<br />
14,810<br />
10,094<br />
9,789<br />
Q4<br />
2017<br />
Trinmar<br />
Petrotrin<br />
Perenco<br />
Q4<br />
2018<br />
HPCL (offshore)<br />
HPCL (land)<br />
Perenco<br />
Fig. 2: Imports vs exports of crude oil (barrels)<br />
8,741,537<br />
2,260,986<br />
N/A<br />
1,521,230<br />
Q4<br />
2017<br />
Imports<br />
Exports<br />
Q4<br />
2018<br />
Imports<br />
Exports<br />
➤ As can be seen in Figure 1, when<br />
comparing Q4 data from 2017 and 2018,<br />
between the top three producers there<br />
was an average decline in oil production<br />
of approximately 20%. Over the same time<br />
period there was a modest increase in<br />
natural gas output of approximately 1.83%<br />
(Figure 4). Figure 3 also shows that the LNG<br />
sector continues to be the major user of<br />
natural gas locally, accounting for almost<br />
57% of total production.<br />
Fig. 3: Natural gas utilisation by sector<br />
Q4 2018 (avg. mmscf/d)<br />
3,299<br />
LNG<br />
1,865<br />
Ammonia<br />
553<br />
Methanol<br />
499<br />
Power<br />
241<br />
Refinery<br />
43<br />
Other<br />
98<br />
Fig. 4: Top local natural gas producers<br />
Q4 (avg. mmscf/d)<br />
2,115<br />
Q4<br />
2017 BPTT<br />
2,002<br />
Q4<br />
2018 BPTT<br />
517<br />
EOG<br />
680<br />
Shell<br />
423<br />
BHP<br />
429<br />
EOG<br />
Source: MEEI Consolidated Report 2017 & 2018<br />
46 June 2019 chamber.org.tt
Energy update<br />
A comparison of Q4 2017 and Q4 2018 production<br />
and export levels for energy and downstream products<br />
Q4 2017<br />
Q4 2018<br />
➤ A comparison between Q4 2017 and<br />
Q4 2018 shows that monthly natural gas<br />
production levels improved for the<br />
month of October; following which they<br />
maintained slightly decreased levels for<br />
the remainder of the quarter<br />
➤ With the exception of methanol,<br />
downstream products on average show<br />
decreases in production levels in Q3 2018<br />
Thousands<br />
5<br />
5<br />
4<br />
4<br />
3<br />
3<br />
2<br />
2<br />
1<br />
1<br />
0<br />
Natural gas production (mmscf/d)<br />
October November December<br />
80<br />
70<br />
60<br />
50<br />
40<br />
30<br />
20<br />
10<br />
0<br />
Crude oil condensate production (bopd)<br />
October November December<br />
Ammonia production (mega tonnes)<br />
Ammonia exports (mega tonnes)<br />
Thousands<br />
460<br />
450<br />
440<br />
430<br />
420<br />
410<br />
500<br />
450<br />
400<br />
350<br />
400 250<br />
390<br />
200<br />
380<br />
150<br />
370<br />
100<br />
360<br />
350<br />
50<br />
340<br />
0<br />
October November December<br />
300<br />
October<br />
November<br />
December<br />
Methanol production (mega tonnes)<br />
Methanol exports (mega tonnes)<br />
500<br />
600<br />
Thousands<br />
400<br />
300<br />
200<br />
100<br />
500<br />
400<br />
300<br />
200<br />
100<br />
0 0<br />
October November December<br />
October<br />
November<br />
December<br />
➤ Urea production was halted from<br />
28 September 2018 to 14 November<br />
2018 in order to conduct a plant<br />
turnaround (i.e. planned maintenance).<br />
Thousands<br />
Urea production (mega tonnes)<br />
70<br />
90<br />
60<br />
80<br />
70<br />
50<br />
60<br />
40<br />
50<br />
30<br />
40<br />
20<br />
30<br />
20<br />
10<br />
10<br />
0 0<br />
October November December<br />
Urea exports (mega tonnes)<br />
October November December<br />
Source: MEEI Consolidated Report 2017 & 2018<br />
chamber.org.tt<br />
June 2019<br />
47
The Chamber and its Members<br />
Welcome,<br />
new members!<br />
The Chamber extends a warm welcome to companies and individuals who have become members in recent months<br />
3 Stone Research & Consulting Limited<br />
770-4500<br />
christian@3stone.com<br />
Allan Clovis<br />
688-1884<br />
allanclovis1@gmail.com<br />
Ian Davis<br />
688-1912<br />
keycontractorsltd@gmail.com<br />
John Charles<br />
794-5281<br />
johncharles.ttjec@gmail.com<br />
ASSOCIATE MEMBERS<br />
Andrew Bisnath<br />
andrewbisnath@hotmail.com<br />
Sian Cuffy-Young<br />
sian.young@sielenvironmental.com<br />
Avion Hercules<br />
787-0302<br />
avionh@gmail.com<br />
Bertil Taylor<br />
686-7957<br />
info@alibaba-tours.com<br />
Ken Jones<br />
639-5511<br />
ken.jones@jonesmotorstt.com<br />
Keron Cowan<br />
682-6236<br />
keronc@hotmail.com<br />
Sparkle Charles<br />
spaklinggoldchocolates@gmail.com<br />
Stacy Seeterram<br />
stacy.harricharan@gmail.com<br />
Brendon Gray<br />
660-7483<br />
anthony.b.gray@gmail.com<br />
Michael Wheeler<br />
631-7246<br />
wheelersprinklers@gmail.com<br />
Claude Taylor<br />
684-5547<br />
claudgrey@gmail.com<br />
Petronella Hazzard<br />
799-0661<br />
petronellahaz@gmail.com<br />
Darrel De Coteau<br />
787-0476<br />
darreldec@gmail.com<br />
Phillip Charles<br />
290-9064<br />
pcelectric@live.com<br />
Derek De Gannes<br />
639-3077<br />
derek.degannes@gafarrell.com<br />
Premium Cigars Limited<br />
683-3022<br />
support@premiumcigarstt.com<br />
Estuary PR Limited<br />
The Bass House,<br />
11 Warren Street, Woodbrook<br />
367-5295<br />
liza@estuaryPR.com<br />
Rose Ramdehol Auto Sales Limited<br />
115 Woodford Street,<br />
Newtown, Port of Spain<br />
392-1315<br />
herotrinidadandtobago@gmail.com<br />
COURTESY SIMONE ANDREWS<br />
48 JUNE 2019 chamber.org.tt
chamber.org.tt/CONTACT-MAGAZINE March 2019<br />
49
FROM THE HOUSE OF ANGOSTURA<br />
top ten BEST SELLING RUM<br />
top TEN trending RUM<br />
2019<br />
as voted by the world’s best bars<br />
2019<br />
as voted by the world’s best bars