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The 10 Companies Booming in Healthcare Sector

Acknowledging the remarkable contribution of the leading companies in the care sector, we bring to you the special issue of “The 10 Companies Booming in Healthcare Sector”. This edition portrays the inspiring stories of the listed pre-eminent organizations that are shaping the future of healthcare through innovation and dedication.

Acknowledging the remarkable contribution of the leading companies in the care sector, we bring to you the special issue of “The 10 Companies Booming in Healthcare Sector”. This edition portrays the inspiring stories of the listed pre-eminent organizations that are shaping the future of healthcare through innovation and dedication.

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<strong>The</strong> cost of research for new drugs has almost<br />

tripled over the last 25 years and new models are<br />

emerg<strong>in</strong>g to face these <strong>in</strong>creas<strong>in</strong>g expenses.<br />

Mult<strong>in</strong>ational pharmaceutical companies are deriv<strong>in</strong>g an<br />

even larger share of their revenues from biotech<br />

acquisitions or external discovery, and an <strong>in</strong>creas<strong>in</strong>g<br />

focus is put on cl<strong>in</strong>ical development operational<br />

improvements and optimization.<br />

Novotech is <strong>in</strong>ternationally recognized as the lead<strong>in</strong>g<br />

regional full-service contract research organization<br />

(CRO) <strong>in</strong> Asia-Pacific and is dedicated to support<strong>in</strong>g<br />

biotech companies <strong>in</strong> their drug development by tapp<strong>in</strong>g<br />

<strong>in</strong>to the benefits of the region. With a focus on cl<strong>in</strong>ical<br />

monitor<strong>in</strong>g, it has been <strong>in</strong>strumental <strong>in</strong> the success of<br />

hundreds of Phase I - IV cl<strong>in</strong>ical trials <strong>in</strong> the Asia Pacific<br />

region.<br />

Headquartered <strong>in</strong> Sydney, Novotech has been deliver<strong>in</strong>g<br />

CRO services <strong>in</strong> the region for more than 23 years. It has<br />

offices <strong>in</strong> twelve countries, <strong>in</strong>clud<strong>in</strong>g two customerfac<strong>in</strong>g<br />

offices <strong>in</strong> the US, and more than 550 staff to<br />

accommodate <strong>in</strong>creased demand from <strong>in</strong>ternational<br />

biotech companies for specialist cl<strong>in</strong>ical services.<br />

Strong Focus on Asia-Pacific with a Global Reach<br />

Novotech delivers cl<strong>in</strong>ical development services across<br />

all cl<strong>in</strong>ical trial phases and therapeutic areas. <strong>The</strong>se<br />

<strong>in</strong>clude feasibility assessments, ethics committee and<br />

regulatory submissions, data management, statistical<br />

analysis, medical monitor<strong>in</strong>g, safety services, central lab<br />

services, report write-up to ICH requirements, and<br />

project and vendor management. <strong>The</strong> company’s strong<br />

Asia Pacific presence allows them to run cl<strong>in</strong>ical trials <strong>in</strong><br />

all key regional markets. It also has worldwide reach<br />

through the company’s network of strategic partners.<br />

Full Service for Biotechnology <strong>Companies</strong><br />

Novotech is known as the lead<strong>in</strong>g regional CRO <strong>in</strong> the<br />

Asia-Pacific region and the biotech sector. <strong>The</strong> company<br />

and its employees have won numerous awards and<br />

recognitions <strong>in</strong> the CRO <strong>in</strong>dustry over the last several<br />

years and has been dedicated to deliver<strong>in</strong>g consistently<br />

high-quality service for its clients. In addition, the<br />

company ensures that the customer satisfaction is closely<br />

and objectively monitored across a range of KPIs<br />

throughout the lifespan of each project.<br />

Speak<strong>in</strong>g of what sets them apart <strong>in</strong> today’s highly<br />

competitive global world, Dr. John Moller, the CEO of<br />

Novotech, said, “Novotech is focused on deliver<strong>in</strong>g<br />

world-class cl<strong>in</strong>ical services <strong>in</strong> the Asia-Pacific region<br />

for the biotech sector. We offer the very latest <strong>in</strong> Oracle<br />

and Medidata technology, and all our projects are<br />

measured on quality of service and customer satisfaction<br />

throughout every stage of our engagement.”<br />

<strong>The</strong> customers of the company value its leadership as a<br />

regional CRO specialist, who can understand local<br />

cultures, customs, regulations, and have developed deep<br />

relationships with the key <strong>in</strong>vestigators <strong>in</strong> the region.<br />

Novotech follows a unique strategy for all its clients’<br />

projects. When discuss<strong>in</strong>g a new potential project with a<br />

client, the company br<strong>in</strong>gs <strong>in</strong> its senior cl<strong>in</strong>ical staff,<br />

country managers, and potentially <strong>in</strong>vestigators <strong>in</strong>to the<br />

discussions as early as possible. Through this, it ensures<br />

that the sponsor can ga<strong>in</strong> the confidence that their project<br />

will receive the attention they may not otherwise have<br />

with global CRO players.<br />

In addition to this, Novotech has a significant focus on<br />

appo<strong>in</strong>t<strong>in</strong>g and reta<strong>in</strong><strong>in</strong>g the best people and is strongly<br />

passionate about develop<strong>in</strong>g its employees. In fact, <strong>in</strong> the<br />

year of 2018, 30% of the company’s employees were<br />

promoted.<br />

Focused on Client Satisfaction<br />

Novotech has implemented a systematic mechanism of<br />

monitor<strong>in</strong>g customer and <strong>in</strong>vestigator satisfaction across<br />

a range of items. It has <strong>in</strong>vested <strong>in</strong> new technology and<br />

established clear processes to systematically reach out to<br />

its customers after key milestones for each project. <strong>The</strong><br />

company f<strong>in</strong>ds this <strong>in</strong>itiative very important as it nurtures<br />

relationships with its clients to address potential issues<br />

well <strong>in</strong> advance and ensures cont<strong>in</strong>uous improvement <strong>in</strong><br />

the services it provides. Validat<strong>in</strong>g the success of this<br />

approach is Novotech’s excellent levels of client<br />

satisfaction - mostly 8 and 9 out of <strong>10</strong> - and especially<br />

project communications which consistently scores above<br />

9 out of <strong>10</strong>.<br />

Follow<strong>in</strong>g are some feedback comments from from<br />

Novotech clients.<br />

“We’re delighted with the way our project was managed.<br />

<strong>The</strong> structure of hav<strong>in</strong>g the study team together with the<br />

governance team was effective. <strong>The</strong> team was very

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