ACU_Auugust Fourth Draft

NEWS FEATURE
accuracy and make real time data
available to operators for swifter
action on shipments. Devices need to
monitor special and valuable cargo
and alert operators if corrective action
is required. This must be done while
also protecting and securing data ie
ensuring the right data is available to
the right operators only. This
'connected cargo supply chain' offers
customers greater visibility, certainty
and satisfaction with faster delivery to
customers' door”.
Shipment 'idle' time
Millions of cargo shipments move
around the world every single day.
Some are shipping internationally
and some domestically. These
shipments have one thing in
common: delivery without delay.
And when it is not delivered as
planned, it can create problems both
for the shipper and the consignee. It is
the objective of the freight forwarder
to work with you to make the
shipment as efficient as possible.
“The biggest problem is shipment
'idle' time – when it is sitting on the
ground, not moving to its destination.
This is primarily due to over reliance
on paper; lack of up-to-date
information to process shipments,
data islands and stakeholders
recreating the same data multiple
times resulting in errors. Warehouses
should not be storage locations – they
should be highly efficient smart
w a r e h o u s e s w i t h v e r y h i g h
throughput.
“A large proportion of delays is
a t t r i b u t e d t o g r o u n d b a s e d
processing of cargo so that's where
the collaboration, connectivity and
optimization should be implemented
to have the greatest impact on
shortening processing times.
Reducing this will improve the
customer experience, optimize asset
utilization, improve security and
reduce unnecessary storage costs,”
Navaratnarajah explained.
Order fulfillment and quick delivery
is critical to customer experience. If
customers are satisfied and delighted,
they will order more frequently, thus,
driving faster order cycle times.
Conversely, some organizations
believe shorter order cycle times can
trigger faster order fulfillment as the
customer will order more often if their
fulfillment time is shorter.
“At Unisys, we believe order
fulfillment time needs to continuously
improve in line with increasing
customer expectations as the new
age customer wants their goods to be
delivered ever faster. To achieve this
the industry must continuously
improve processing times and
collaborate across the transportation
industry to integrate and process
higher volumes faster to shorten the
overall transport and fulfillment
times,” said Navaratnarajah.
Reduction in time cycle
In a secure connected
cargo supply chain,
information flows
automatically and mobile
devices, wearables, sensors
and drones enable staff to
process shipments on the
spot updating data in realtime;
weigh bridges
automatically exchange
data with systems
preventing data errors and
fraud; and IoT enabled
sensors on shipments
proactively alert cargo
systems and staff if a
shipment has been left
behind, in the wrong
location, or is distressed.