How to Find the Best HVAC Service Technician

How to Find the Best HVAC Service Technician
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Most homeowners can handle minor HVAC maintenance like changing air filters and clearing exterior
debris from their units, but when it comes to repairs and installations, it’s best to rely on an HVAC
professional. But not all service technicians are alike! Spend some time researching HVAC service
technicians to find the one that’s the best for you. After all, you’re making an investment in your
home’s comfort, air quality and safety.
Proper Licensing and Insurance
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HVAC contractors are required to meet specific education and on-the-job experience requirements,
as well as pass written exams to obtain a license to work in the industry. To qualify for and continue
to hold that license, they (or their company) are required to hold a minimum level of insurance and
bonding to protect the homeowner in the case of accidental property damage or personal injury.
Experience
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Your heating and cooling system is one of the most complex systems in your home, which is why you
want to trust the most experienced individuals and companies to perform installations and repairs.
• Individual experience: Prior to licensing, most states require that an applicant have a
minimum amount (typically 2 to 5 years) of on-the-job or training experience working with
HVAC systems. You want to choose a technician who is well-trained and experienced since
they will be dealing with electrical wiring, refrigerant, combustion systems, and your home’s
airflow.
• Company experience: A company who has weathered the ups and downs of the economy
over many years is likely to be a better bet than a company that is just starting out. A
company that has been in business for at least 15 – 20 years has probably gained trust in the
local area.
Written Estimates, and Contracts
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Cost is always an important consideration. Since estimates can vary widely between companies and
contractors, it is important to obtain a detailed, written estimate for your job, as discussed with you.
Beware of price estimates that are significantly lower than the competitors’! Yes, you want to save
money but cheap prices are often a sign of a cutting corners and not following the manufacturer’s
specifications, which can add up to big costs in the long run. When you choose your HVAC
technician to perform your installation or repairs, request a written contract with specific details
regarding the scope of the work, the materials to be used, and the expected duration of the job. Be

sure your contract also includes such specifics as the prices of all services and materials involved and
the warranties on labor and products.
References, Recommendations, and Review Sites
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Look for companies that are trusted by your closest friends and family as well as your neighbors. You
will often be able to see the company’s work firsthand as well as hear details about their experience.
Online review sites are also vital sources of information. Databases like Angie’s List, Kudzu, and
Home Advisor allow members to tell about their experience with a company. You want to find a
technician who works for a company that has a positive rating and few or no complaints on record.
At Cochran Cooling & Heating, we are confident that we can provide you with the most professional,
well-trained service technicians in the area. Our company is consistently referred among friends and
family as well as throughout neighborhood and online communities. Ask around and check out our
reviews, then give us a call!