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6 | August 29, 2019 | 22nd Century Media home improvement 22ndcenturymedia.com DreamMaker of Orland Park wins top national award for customer satisfaction since 2018 For the second year in a row, DreamMaker Bath & Kitchen of Orland Park has been named one of the Top 60 home remodelers in the nation and awarded one of the highest customer satisfaction and trust scores by GuildQuality (GQ), an independent customer satisfaction surveying company for the building industry. GuildQuality’s (GQ) annual awards are given so that consumers can read unbiased, detailed reviews from previous customers to verify the quality of the company they are considering hiring for a project. Each year, Qualified Remodeler magazine lists the winners in its July “Customer Satisfaction Leaders” issue. DreamMaker Bath & Kitchen, which has been serving the area since 1991, has a GQ “All-Time Recommendation” rating of over 98 percent. They also won the award in 2018 and have been given a “Guildmaster with Highest Distinction” Award every year since 2015. “As GQ explains in the awards issue, ‘trust’ is a paramount concern among today’s home remodeling consumers,” said Glen Borkowski, who owns and operates DreamMaker of Orland Park together with his wife, Denise. “We attribute our ongoing success to our exceptional communication skills and the convenience of being a ‘one-stop shop.’ From the first meeting, we work with our customers on budget, design and product selection, which leads to a hassle-free remodeling experience. And, we let our customers know exactly what to expect from start to finish – there are no surprises.” According to Denise, who has been involved in the kitchen and bath remodeling industry for over 25 years, nothing says more about a home remodeling company than how pleased its customers have been with the entire remodeling experience. “Their experience clearly influences whether they would recommend us or not,” she said. “We mention our GQ rating to prospective clients, explain the services we provide and ask if they have visited our website and clicked on the “GuildQuality” link. If not, we email them the direct link to our account and explain that all remodeling companies are not created equal and they can use the rating system to find the best fit for their remodeling project.” Glen has both a Certified Graduate Remodeler (CGR) and Certified Aging-in-Place (CAP) designations from the National Association of Home Builders (NAHB), as well as an A+ rating from the Better Business Bureau. He is very active in the Orland Park Chamber of Commerce. Submitted by DreamMaker Bath & Kitchen of Orland Park, 15645 71st Court in Orland Park. For more information, call (708) 429-6670 or visit dreambkop.com. 708-429-6670 • dreambkop.com 15645 71st Court, Orland Park
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