The Apostrophe_v11
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THE APOSTROPHE<br />
Automation + Advanced Facilities<br />
1 Letter from Kevin Bean<br />
A New Paradigm<br />
1<br />
An Automation Primer<br />
Automation Keywords<br />
2<br />
Fitting the Pieces Together<br />
Keys to the Automation Puzzle<br />
3 Seeing the World in Cubic Feet<br />
Distribution Automation<br />
5 Taking Charge<br />
Women in Leadership<br />
6 O’Neal in the News<br />
News and Information About O’Neal<br />
V11 / 2019
A NEW PARADIGM<br />
From two different directions, the digital age is<br />
changing how we plan, design and construct<br />
manufacturing and distribution operations.<br />
<strong>The</strong> changes are coming from customers with the<br />
demand for customization and faster delivery and<br />
from the ever-changing opportunities to incorporate<br />
automation in ways that reduce overall labor costs,<br />
increase productivity and improve quality.<br />
At O’Neal, we use the term advanced facilities to describe the integration of<br />
traditional and non-traditional structures with automated systems that drive<br />
the internal work outputs of the facility. We are helping some clients determine<br />
how to integrate automation within an existing building, but more and more,<br />
we are helping others plan, design and construct integrated operations for<br />
facilities that are built to be largely run by equipment and software rather than<br />
masses of people.<br />
<strong>The</strong> key word is integration. Just as traditional distribution centers were built<br />
around human constraints in moving, storing, picking and shipping inventory,<br />
the new generation of facilities are designed around automation systems that<br />
reduce traditional labor requirements in favor of workers who can support and<br />
manage the automation. <strong>The</strong>se changes continue occurring within our traditional<br />
manufacturing base as well: chemical, industrial, food processing and clean<br />
industries.<br />
Our Advanced Facilities team is conducting studies all over the country to define<br />
needs, select automation approaches and implement the strategy through project<br />
delivery. I hope you find our experience and insights helpful.<br />
Kevin Bean<br />
President + CEO<br />
O’Neal, Inc.<br />
AUTOMATION KEYWORDS \\ KEYS TO THE AUTOMATION PUZZLE \\<br />
An Automation Primer<br />
AI – Artificial Intelligence — A computer system that mimics human<br />
intelligence in areas like translation, speech recognition and decision making<br />
without the need for much human interaction.<br />
Machine Learning — A form of AI that takes the massive amount of data<br />
collected in a warehouse, like inventory and order numbers, and quickly<br />
translates it into actionable language. It has the ability to identify inventory and<br />
order patterns to reveal which items are selling and should be restocked first.<br />
Cognitive Robotics — A form of AI that includes using robotics for picking<br />
orders and delivering them to workers.<br />
Rack-supported structures — A structure where the rack system serves as<br />
structual support for the roof and walls, as well as providing high density storage<br />
for automated storage and picking.<br />
RPA – Robotic Process Automation — systems develop the action list by<br />
watching the user perform that task in the application’s graphical user interface<br />
(GUI), and then perform the automation by repeating those tasks directly in the<br />
GUI.<br />
Auto Store — Robotized storage and order processing solution that increases<br />
storage density.<br />
ASRS – Automated Storage and Retrieval System — A variety of computercontrolled<br />
systems for automatically placing and retrieving loads from defined<br />
storage locations.<br />
AGV – Automated Guided Vehicle — An automated guided vehicle or automatic<br />
guided vehicle (AGV) is a portable robot that follows along marked long lines or<br />
wires on the floor, or uses radio waves, vision cameras, magnets, or lasers for<br />
navigation. Also known by other names including LGV (Laser-Guided Vehicle), SGV<br />
(Self-Guided Vehicle), as well as Guided Carts, Mobile Robots, Driverless Vehicles<br />
or Autonomous Vehicles and similar name variations.<br />
Fitting the Pieces Together<br />
A<br />
million-square-foot warehouse was once a beehive of activity with hundreds of<br />
workers receiving, storing, moving and picking each item to be shipped. Along<br />
came e-commerce which fed demands for faster and faster delivery and higher<br />
customer expectations, increasing the pressure on a lower-paid workforce that was<br />
already difficult to recruit and retain.<br />
In the industrial space, producers, challenged by labor and operating costs, found<br />
their far-flung network of distribution centers<br />
increasingly more expensive to operate. With<br />
lower transportation costs, the answer in the<br />
industrial space became consolidation.<br />
In both cases, e-commerce and industrial<br />
distributors are applying automation to<br />
increase productivity and reduce operating<br />
costs. Applications range from modifications<br />
of existing facilities to new facilities designed<br />
and constructed with automation defining<br />
the building structure, infrastructure, and<br />
requirements.<br />
O’Neal consulting experience spans the<br />
continental US, ranging from master planning<br />
services to project management for clients who<br />
need the expertise and necessary resources<br />
to implement an automation strategy. <strong>The</strong><br />
consultancy efforts result in a range of services<br />
from project management of vendor selection<br />
and automation installation to full design and<br />
construction delivery of lights-out facilities.<br />
For companies that are considering automation<br />
options, the outcomes are not automatic. Of studies conducted by O’Neal’s Advanced<br />
Facilities team, solutions often fall into three categories:<br />
• Maintain and improve the manual approach — Optimizing pick paths,<br />
denser storage racking profiles and state-of-the-art material handling<br />
equipment.<br />
• A combined approach of automation and manual operations —<br />
Automated storage systems with goods-to-person delivery and picking<br />
(increasing labor productivity with automation or using labor as a quality<br />
check).<br />
• Lights out automation — Fully automated production line to automated<br />
storage to automated truck loading (low labor<br />
availability or harsh environments such as freezer<br />
applications).<br />
Like adaptation of any new technology, the<br />
challenge is to fully define what is being purchased<br />
and what is required to support it. Like any<br />
technology package, the devil is in the details. One<br />
of the challenging assignments O’Neal’s Advanced<br />
Facilities team takes on from time to time is helping<br />
a client who has purchased an automation package<br />
only to find the client did not fully understand the<br />
implications and requirements of that system.<br />
Buying an automation system is not unlike buying a<br />
car. <strong>The</strong>re are many options. <strong>The</strong> options someone<br />
should choose are based on their unique needs<br />
and what they are trying to accomplish in their new<br />
workflow. Understanding the options available can<br />
be overwhelming.<br />
This is where O’Neal’s experienced consulting team<br />
can assist. Through a deep-dive data analysis, we<br />
can help you understand your business needs and<br />
which technologies, vendors, and solutions best fit<br />
your unique goals. <strong>The</strong> decisions made during this<br />
phase of a project not only help drive the type of mechanical and software needs of<br />
the systems but also the overall success of the project.<br />
As distribution strategies continue to be driven by customer demand and emerging<br />
technology offerings, O’Neal is ready to provide experienced assistance with<br />
understanding the best strategic options, the best procured options, and the<br />
integration of building, utilities and automation to provide the best overall solution for<br />
your business.<br />
1 2
DISTRIBUTION AUTOMATION \\<br />
Seeing the World in Cubic Feet<br />
<strong>The</strong> method of describing the size of distribution centers may be<br />
changing, with footprint area no longer the key descriptor of size. In<br />
a late 2018 earnings call, Chief Financial Officer Brian Olsavsky said<br />
that Amazon could start using cubic feet, instead of square footage, to<br />
measure its fulfillment center footprint.[1] Amazon is not alone in thinking<br />
in terms of total facility volume. A recently completed O’Neal project<br />
represents the crossroads of high-volume, smaller footprint with high<br />
levels of automation and minimal staffing.<br />
HP Hood is one of the country’s major dairy producers. Hood purchased<br />
a facility in Batavia, NY, and expanded production capacity, creating the<br />
need for an innovative warehouse solution to meet future requirements<br />
and to alleviate workforce availability issues. Hood’s desire was to use<br />
automation to store and pick orders. <strong>The</strong> resulting distribution center<br />
represents a next-step in facility automation, moving from a labor-based<br />
approach to a lights-out automated operation.<br />
O’Neal partnered with an automation supplier to deliver a turnkey,<br />
refrigerated automated storage and retrieval system (ASRS) and case and<br />
layer-picking system. O’Neal and the automation supplier concepted the<br />
25,000-pallet, nine-aisle storage system and incorporated a sophisticated<br />
means to automate the case and layer-picking process. Maintained at 35<br />
degrees, automation removes the need for a constant labor force inside<br />
the temperature-controlled area.<br />
In total volume, the high bay area provides over five million cubic feet of<br />
storage capacity.<br />
White noted the savings and benefits derived from the approach used on<br />
the new facility. “<strong>The</strong> ASRS technology enables HP Hood to store 25,000<br />
pallets in a building footprint of less than 55,000 square feet, which is<br />
three to four times less space required than a conventional building and, at<br />
the same time, get the benefits of automated pallet storage and picking.”<br />
Incorporating a rack-supported structure with refrigeration, plumbing and<br />
other utilities required a high level of design and installation coordination.<br />
Additionally, floor flatness and levelness requirements become even more<br />
critical to support ASRS systems that are picking pallets at elevations as<br />
high as 100 feet.<br />
<strong>The</strong> remaining 30,000 square feet provides a shipping area which is fed<br />
both by the ASRS and from the existing warehouse to which the new<br />
structure is tied.<br />
O’Neal is also supporting HP Hood as its representative during prestart-up,<br />
start-up, and performance testing activities of the automated system. <strong>The</strong><br />
O’Neal team is working at the direction of HP Hood and System Logistics,<br />
the automated system supplier, to coordinate the testing activities and<br />
provide regular interval reports to ensure transparency of these testing<br />
activities.<br />
Ryan White, O’Neal’s Manager of Manufacturing and Distribution Planning,<br />
worked with the automation supplier to develop the system. “This state<br />
of the art refrigerated Unit Load ASRS and Case Picking facility allows HP<br />
Hood to store, pick and ship orders with reduced labor and load trucks<br />
faster in a small footprint. <strong>The</strong> automated system does all the thinking<br />
and heavy lifting for HP Hood’s distribution operation so they can focus on<br />
producing a quality product for their customers.”<br />
In addition to the automation system, O’Neal delivered design and<br />
construction of the 80,000 square foot building that includes a 55,000<br />
square foot, 110-foot tall, rack supported structure for the ASRS system.<br />
<strong>The</strong> HP Hood facility is the latest delivery of this type of automated system<br />
by O’Neal. Based on O’Neal’s current level of client engagement, there are<br />
many more to come.<br />
For more information, contact:<br />
Ryan White | O’Neal, Inc.<br />
Manager, Manufacturing +<br />
Distribution Planning<br />
e: rwhite@onealinc.com<br />
d: (864) 298-2149<br />
1<br />
HTTP://WWW.SCDIGEST.COM/ONTARGET/18-11-13-1.PHP?CID=14886<br />
3 4
WOMEN IN LEADERSHIP \\<br />
Taking Responsibility<br />
In an industry heavily dominated by men and slow to embrace change, O’Neal is<br />
empowering women in leadership roles, showing the way for other women in the<br />
engineering and construction industry. Meet three women successfully serving<br />
critical management roles at O’Neal.<br />
She is used to being in a room full of men, but when it is time to discuss contracts,<br />
Judy Castleberry’s gender doesn’t keep anyone from holding back. As O’Neal’s<br />
Chief Financial Officer, one of Castleberry’s roles is to negotiate the complex<br />
EPC contracts that define O’Neal’s project relationships. “When it comes to<br />
negotiating contracts, there’s no gender in the role. It’s about defining roles and<br />
responsibilities and reaching mutually beneficial terms.”<br />
Castleberry came to O’Neal in 2001 as Controller and became CFO in 2004. She is<br />
joined on O’Neal’s management team by two other women who came through the<br />
design and construction ranks. Becky Rollins joined O’Neal’s construction group<br />
in 2004 after twenty years of construction experience across the US. She now<br />
leads O’Neal’s procurement group. Miranda Baladi joined O’Neal early this year as<br />
Design Manager, with overall responsibility for O’Neal’s design resources.<br />
Before coming to O’Neal, Castleberry was a partner with a large, regional<br />
accounting firm. She brought business acumen to her role, but she also<br />
brought a skill set that serves her well in a job where risk and reward are<br />
determined by finding a way to bring two parties together. “To be successful<br />
in what I do, I have to understand the other side’s position, what they want,<br />
what they believe they need. How do we bridge to a mutually beneficial<br />
position?”<br />
While technical skills and knowledge are fundamental to Judy’s negotiating<br />
success, her command of soft skills prove to be the competitive advantage.<br />
Rollins echoes the same approach from advice she said she received from<br />
her father. “He said, ‘You can’t learn if you’re talking, so always listen first.’”<br />
Baladi came to O’Neal after a variety of design and construction roles at one<br />
of the world’s largest firms. Her experience in the field helped her<br />
understand that design is not done in a vacuum. She learned that in the field<br />
there is a sense of urgency that is different than sitting at a desk. “Time really<br />
is money in construction.” <strong>The</strong> lessons helped her as she moved into design<br />
leadership roles. At O’Neal, she is using her skills to continue honing how design<br />
meshes with overall project needs.<br />
But like Castleberry and Rollins, she values the skill of listening to what people<br />
are actually saying. In her first project engineer assignment, Baladi worked for a<br />
project manager who made time for everyone no matter what he had on his plate.<br />
She asked how he could invest that much time with everything he had to do. He<br />
answered, “Nothing is more important than the people I work with.”<br />
From that lesson, she went beyond asking direct questions and took the time<br />
to listen. What she found was that once “I started to talk to them enough to<br />
understand the full story, I learned the true problems and could prioritize my work<br />
better.”<br />
All three agree that being a woman in the engineering and construction industry<br />
has never held them back. <strong>The</strong>y have held key roles in putting in place billions<br />
of dollars of work and laying foundational approaches to managing<br />
company processes and people. All agree that what others want to know<br />
about you is what you can accomplish.<br />
Castleberry regularly negotiates EPC contracts in excess of $100 million.<br />
She understands her role is built around dealing with people and making<br />
good decisions. “You have to balance emotion and rational processes.<br />
People don’t have to agree with your decisions, but if you have a process,<br />
they respect how you arrived at the decision. Leadership is decision<br />
making.” She added, “You can’t underestimate the importance of being<br />
prepared.”<br />
Rollins has built some of O’Neal’s most high-profile projects over the<br />
last six years: a new tire plant, a $150 million chemical plant and twin<br />
synthetic fiber projects at two different locations. What she learned from<br />
those projects deepens her love for her work and for O’Neal.<br />
(On the chemical plant), “We installed 60,000 linear feet of pipe in a very<br />
compact space with no interferences. <strong>The</strong> facility started up and made<br />
saleable product right out of the gate.”<br />
On the twin fiber projects, “O’Neal did the design for one and another<br />
company provided design for the other. <strong>The</strong> difference in design quality<br />
was like night and day.” She thinks that O’Neal can be guilty at times of<br />
taking the quality of its work for granted. “We need to share what we do<br />
here.”<br />
Castleberry echoes Rollins’ sentiment. “O’Neal’s culture hasn’t changed<br />
since I came here: caring, competent people. We’ve maintained the culture<br />
while providing larger, complicated, more challenging projects. We’ve kept<br />
the organization flat, maintained our open door policy without putting in<br />
another layer of management.”<br />
More women will follow these three very accomplished women. As O’Neal<br />
continues to grow, an increasing number of women are filling demanding<br />
roles throughout the business. <strong>The</strong> future has a different feel to it, and<br />
that’s a good thing.<br />
PROJECT UPDATE<br />
On June 5, 2019, a topping out ceremony was held at the 454-acre Teijin Carbon Fibers site<br />
in Greenwood, SC. O’Neal is providing engineering, procurement and construction services for<br />
the new facility which will produce carbon fibers for a wide variety of applications including<br />
automotive and aerospace.<br />
‘‘<br />
O’NEAL IN THE NEWS<br />
O’NEAL NAMED BEST PLACE TO WORK IN SOUTH CAROLINA, 8TH CONSECUTIVE YEAR<br />
O’Neal, Inc. was recently name as one of the Best Places to Work in<br />
South Carolina for the eighth consecutive year. This fourteenth annual<br />
program was created by SC Biz News in partnership with the South Carolina<br />
Chamber of Commerce and Best Companies Group.<br />
‘‘<br />
This survey-and-awards program was designed to identify, recognize and<br />
honor the best employers in the state of South Carolina, benefiting the<br />
state’s economy, workforce and businesses. <strong>The</strong> list is made up of 75 total companies.<br />
<strong>The</strong> fact that O’Neal has been recognized 8 years in row is exciting,” said Kevin<br />
Bean, President and CEO of O’Neal. “<strong>The</strong> feedback from the Best Places to Work<br />
survey is what we value the most. Listening to our team members is a key<br />
part of our culture. This feedback helps us meet our commitment to provide<br />
challenging and rewarding opportunities to our employee-owners.<br />
Pictured left to right:<br />
5 Judy Castleberry, Becky Rollins, Miranda Baladi<br />
6
ALLENTOWN<br />
7540 Windsor Drive<br />
Suite 311<br />
Allentown, PA 18195<br />
610.366.1744<br />
ATLANTA<br />
1600 Riveredge Parkway<br />
Suite 925<br />
Atlanta, GA 30328<br />
404.230.9901<br />
GREENVILLE<br />
10 Falcon Crest Drive<br />
Greenville, SC 29607<br />
864.298.2000<br />
www.onealinc.com