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LONEALERT September Newsletter

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Why have a Lone<br />

Working Policy?<br />

Employers have a legal duty to<br />

carry out risk assessments of any<br />

work-related activities which present<br />

a risk to personal safety. This<br />

policy should identify who might be<br />

harmed, the dangers they face and<br />

any measures that can be taken<br />

to prevent and reduce the risk of<br />

injury. Currently, there is no specific<br />

legislation relating to lone working<br />

but, due to increasing national press<br />

coverage about the issue, employers<br />

are becoming more and more<br />

aware that it is their responsibility to<br />

provide a duty of care for their staff<br />

or face the consequences of a hefty<br />

fine, damaged reputation - or even<br />

tragedy - should the worst happen<br />

with no effective lone working policy<br />

in place.<br />

Every organisation needs a policy<br />

to inform lone workers about the<br />

arrangements that are in place to<br />

protect employees, which clarifies<br />

roles, responsibilities and procedures.<br />

As well as covering preventative<br />

measures, the policy should also<br />

state the actions that will be taken<br />

in the case of incidents. The policy<br />

should be communicated to all lone<br />

working staff and anyone else who<br />

has a part to play.<br />

What is a Lone<br />

Working Policy?<br />

Lone Workers are under increased<br />

threats from certain risks associated<br />

with their particular job. A Lone<br />

Worker Policy helps the business asses<br />

any health and safety risks to an<br />

employee which can be relevant to a<br />

number of different situations in the<br />

workplace. The assessment is essentially<br />

in the form of a risk assessment<br />

and can help decide whether<br />

the employee requires a lone worker<br />

device or something similar.<br />

<strong>LONEALERT</strong> has created a lone<br />

working policy template containing<br />

many useful resources and advice,<br />

including guidance on how to create<br />

your own lone working policy to<br />

keep your people safe.<br />

Download our lone<br />

worker policy<br />

template here<br />

Lone workers shown<br />

they are never alone at<br />

Health & Safety Show<br />

The <strong>LONEALERT</strong> team exhibited at the Health and Safety Event at Birmingham’s NEC<br />

from April 9th-11th.<br />

Hundreds of visitors flocked to our stand during the event to learn more about the<br />

latest developments in the lone worker industry, as well as our unparalleled range of<br />

devices and solutions to protect lone workers.<br />

We were given the chance to interview a range of visitors, exhibitors and customers<br />

during the event to gain a greater insight into their thoughts on the world of lone working<br />

and the solutions available. Here’s what they had to say:<br />

WATCH: Rebecca of Maidstone Council shared her thoughts regarding desirable<br />

lone working interface features<br />

WATCH: Kevin of KSH Safety spoke to us about his own experiences with<br />

<strong>LONEALERT</strong><br />

WATCH: Sophie of JCB Group spoke to us about a previous incident, in which a<br />

<strong>LONEALERT</strong> device was used<br />

Why the law is a low bar to aim<br />

for when it comes to effectively<br />

protecting your lone workers<br />

Nicole was asked by <strong>LONEALERT</strong>’s James Lippett what<br />

her views were regarding the current legislation regarding<br />

protection of lone workers.<br />

Nicole said:<br />

“There is no specific<br />

legislation relating to lone<br />

working and that is potentially<br />

one of the challenges<br />

for organisations to understand<br />

why they should<br />

take it seriously. But I think<br />

what businesses have<br />

to recognise is that lone<br />

working is just one of the<br />

factors that can have an<br />

impact on risks that come<br />

under the Health & Safety<br />

legislation that they absolutely<br />

have a duty of care<br />

to manage. And by that, it<br />

means to manage in a way<br />

It is about<br />

understanding<br />

the business<br />

benefits of managing<br />

lone<br />

workers - their<br />

safety, security<br />

and wellbeing -<br />

efficiently<br />

that they feel comfortable,<br />

their workers feel comfortable<br />

and everyone can<br />

get the business benefits<br />

of managing lone workers<br />

- safety, security and wellbeing<br />

- really efficiently<br />

In the last few years,<br />

some businesses have<br />

started to recognise that<br />

it isn’t just about security<br />

in terms of violence<br />

and aggression, it is also<br />

about Health & Safety impacts.<br />

If you think about<br />

an ageing population<br />

and an ageing workforce,<br />

there are particular sorts<br />

of health concerns that<br />

you might have with oler<br />

lone workers, but also<br />

A chat with:<br />

Nicole Vazquez:<br />

Nicole Vazquez, Director<br />

of risk management<br />

training consultancy,<br />

Worthwhile Training, has<br />

become somewhat of a<br />

guru in the lone working<br />

world. Renowned<br />

for her encyclopaedic<br />

knowledge and practical<br />

experience, Nicole<br />

supports many clients<br />

through the whole risk<br />

management process.<br />

She has developed countless training solutions<br />

and is a popular speaker at national conferences<br />

and a contributor to many magazines.<br />

people going out and<br />

about who may be using<br />

equipment, machinery, or<br />

may have slips, trips and<br />

falls - there’s health and<br />

safety stuff there as well.<br />

There’s also been a lot of<br />

work done recently on<br />

isolation and the impact<br />

of lone working on stress,<br />

and therefore the wellbeing<br />

and mental health<br />

issues as well. Therefore,<br />

I think legislation is one<br />

thing, and maybe we<br />

could look at regulations<br />

and think if they could be<br />

tightened up, but from my<br />

point of view I’d rather<br />

businesses recognise the<br />

benefits of getting this<br />

right.”<br />

<strong>LONEALERT</strong> to showcase its services and<br />

solutions at Lone Worker Safety Expo 2019<br />

We are delighted to be exhibiting at the Lone Worker<br />

Safety Expo 2019, which will be held at the King’s Fund,<br />

in Central London, on October 15th.<br />

As a proud sponsor of the event, we are looking forward<br />

to showcasing our lone worker protection solutions,<br />

whilst networking with fellow industry experts and professionals,<br />

and liaising with visitors to learn more about<br />

their lone worker needs. Mathew Colley, <strong>LONEALERT</strong>’s<br />

Sales & Marketing Manager, said: “The event is a perfect<br />

opportunity for people to gain practical advice on<br />

minimising risks, take part in practical workshops relating<br />

to the health and safety of workers, and increase knowledge<br />

and awareness about the personal safety, security<br />

and wellbeing risks to lone and vulnerable workers in a<br />

variety of sectors. We are looking forward to another informative<br />

event which will allow us all to work together to<br />

make positive strides in the world of lone worker protection.”<br />

Click here to learn more about the event.<br />

03

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