ESCORTED HOLIDAYS COLLECTION 2020

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Best of the Baltics (brochure page 30) Holiday Code: 7RTL Q Riga Date Day Airline Dep Rtn Price Aberdeen* 05-May-20 Tue Air Baltic 1750 1710 £899 25-Aug-20 Tue Air Baltic 1750 1710 £899 Doncaster/Shef* 05-May-20 Tue Wizz Air 2005 1935 £899 25-Aug-20 Tue Wizz Air 2005 1935 £899 Dublin 06-May-20 Wed Ryanair 1705 2345 £899 26-Aug-20 Wed Ryanair 1705 2345 £899 East Midlands 06-May-20 Wed Ryanair 1720 2325 £899 26-Aug-20 Wed Ryanair 1720 2325 £899 Gatwick 06-May-20 Wed Air Baltic 0925 0840 £899 26-Aug-20 Wed Air Baltic 0925 0840 £899 Glasgow 06-May-20 Wed Ryanair 0730 1330 £899 26-Aug-20 Wed Ryanair 0730 1330 £899 Leeds-Bradford 06-May-20 Wed Ryanair 1610 2200 £899 26-Aug-20 Wed Ryanair 1610 2200 £899 Liverpool 06-May-20 Wed Wizz Air 0725 0655 £899 26-Aug-20 Wed Wizz Air 0725 0655 £899 Luton 06-May-20 Wed Wizz Air 0745 1945 £899 26-Aug-20 Wed Wizz Air 0745 1945 £899 Manchester* 05-May-20 Tue Ryanair 0620 1230 £899 25-Aug-20 Tue Ryanair 0620 1230 £899 Stansted 06-May-20 Wed Ryanair 0645 1235 £899 26-Aug-20 Wed Ryanair 0645 1235 £899 * Tuesday departures spend the first two nights and last night in Riga Supplements per person: Single room £240 Bucharest & Transylvania (brochure page 32) Holiday Code: 7BUC Q Bucharest Date Day Airline Dep Rtn Price Aberdeen** 30-May-20 Sat BA 0750 1405 £1,019 26-Sep-20 Sat BA 0750 1405 £999 Belfast City** 30-May-20 Sat BA 0700 1430 £1,019 26-Sep-20 Sat BA 0700 1430 £999 Birmingham 30-May-20 Sat Blue Air 1000 0915 £899 26-Sep-20 Sat Blue Air 1000 0915 £879 Bristol 30-May-20 Sat Ryanair 1700 1635 £899 26-Sep-20 Sat Ryanair 1700 1635 £879 Gatwick 30-May-20 Sat Wizz Air 2155 2115 £899 26-Sep-20 Sat Wizz Air 2155 2115 £879 Glasgow 31-May-20* Sun Blue Air 0945 0900 £899 27-Sep-20 Sun Blue Air 0945 0900 £879 Heathrow 30-May-20 Sat BA 1350 2130 £939 26-Sep-20 Sat BA 1350 2130 £919 Liverpool 31-May-20* Sun Blue Air 1845 1800 £899 27-Sep-20* Sun Blue Air 1845 1800 £879 Luton 31-May-20* Sun Blue Air 1035 0950 £899 27-Sep-20* Sun Blue Air 1035 0950 £879 Newcastle** 30-May-20 Sat BA 0605 1540 £1,019 26-Sep-20 Sat BA 0605 1540 £999 Stansted 30-May-20 Sat Ryanair 0840 1910 £899 26-Sep-20 Sat Ryanair 0840 1910 £879 NB Some flights do not arrive until the small hours and there is an early start for the Bucharest City Tour or the journey to Brasov. Please check when you book. ** via Heathrow *these departures (31 May, and 27 Sep) spend the first and last two nights in Bucharest. Supplements per person: Single room £170 Lithuania – Vilnius, Klaipeda & Kaunas (brochure page 33) Holiday Code: 7VAL Q Vilnius Date Day Airline Dep Rtn Price Bristol* 13-Jun-20 Sat Ryanair 0700 1310 £869 12-Sep-20 Sat Ryanair 0700 1310 £869 Dublin 13-Jun-20 Sat Ryanair 1730 0025 £869 12-Sep-20 Sat Ryanair 1730 0025 £869 Edinburgh** 13-Jun-20 Sat Ryanair 1715 2315 £869 12-Sep-20 Sat Ryanair 1715 2315 £869 Luton 13-Jun-20 Sat Ryanair 1725 2230 £869 12-Sep-20 Sat Ryanair 1725 2230 £869 Stansted 13-Jun-20 Sat Ryanair 1905 1840 £869 12-Sep-20 Sat Ryanair 1905 1840 £869 * to Kaunas ** evening flight to Kaunas means arrival at the hotel in Vilnius in the small hours of Day 2 Supplements per person: Single room £200 Krakow, Zakopane & the High Tatras (brochure page 31) Holiday Code: 7KZT Q Krakow Date Day Airline Dep Rtn Price Belfast Int 23-Jun-20 Tue Easyjet 1025 1645 £749 01-Sep-20 Tue Easyjet 1025 1645 £769 Doncaster/Shef 23-Jun-20 Tue Wizz Air 2005 1930 £749 01-Sep-20 Tue Wizz Air 2005 1930 £769 Edinburgh 23-Jun-20 Tue Ryanair 1605 2200 £749 01-Sep-20 Tue Ryanair 1605 2200 £769 Gatwick 23-Jun-20 Tue Easyjet 0925 1500 £749 01-Sep-20 Tue Easyjet 0925 1500 £769 Heathrow 23-Jun-20 Tue BA 1645 2245 £789 01-Sep-20 Tue BA 1645 2245 £809 Leeds-Bradford 23-Jun-20 Tue Ryanair 1500 2030 £749 01-Sep-20 Tue Ryanair 1500 2030 £769 Luton 23-Jun-20 Tue Wizz Air 0840 2035 £749 01-Sep-20 Tue Wizz Air 0840 2035 £769 Manchester 23-Jun-20 Tue Easyjet 1245 1835 £749 01-Sep-20 Tue Easyjet 1245 1835 £769 Stansted 23-Jun-20 Tue Ryanair 0855 1625 £749 01-Sep-20 Tue Ryanair 0855 1625 £769 Supplements per person: Single room £140 14
TRAVEL INSURANCE – BOOKINGS TAKEN FROM 1 APRIL 2019 Travel insurance is a vital aspect to booking a holiday, giving you protection against unforeseen circumstances that could otherwise spoil your holiday. The schedule of the cover below sets out a summary of the cover provided by insurance we have arranged with Travel & General Insurance Services Limited who is authorised and regulated by the FCA (firm reference number 304788) full details of which can be found on the FCA register (https://register.fca.org.uk) or by calling 0800 111 6768. As cover under the Cancellation section commences immediately the holiday booking has been confirmed, no refund in premium will be allowed by Travel & General. In the unlikely event that we have to cancel your holiday, any insurance premiums paid to Travel & General will be refunded by Travel & General provided you haven’t made a claim. Please note we cannot refund premiums paid to other insurers. If you have arranged your own insurance please check that the premium will be refunded in the event of cancellation by us. Walking Holidays. Please check with your insurer if in doubt. Our travel insurance covers you for group walks up to an altitude of 3000m. Some insurers have lower limits – usually 2000m. If you decide to walk separately from our group, or if you have not taken Travel & General insurance, please ensure your cover is valid. This information is subject to change without notice. For full details and a quote call Travel & General (calls answered TAG-connect) on 0330 880 3625 and quote Preferred Travel Services. Cover is available for travellers up to the age 75. If you are over the age of 75, Goodtogo insurance (tel: 01279 621 654) offers policies with no age limit. Failure to comply with the terms & conditions of the policy may result in cover being restricted. Travel & General also offers annual policies. BOOKING CONDITIONS – <strong>2020</strong> SEASON KEY POINTS You enter into a booking with us when we issue our confirmation invoice. If you then cancel, there will be a cancellation charge. Initially this may only be a deposit, but can go up to 100%. You can make changes to your booking in certain circumstances. We make a charge for this. We can change and cancel your booking. We’ll pay you compensation in certain circumstances. We are responsible to you for providing your holiday but there are legal limits. Your contract will be with High Concepts Ltd trading as Preferred Travel Services, 41 High Street, Kibworth Beauchamp, Leicester, LE8 0HS. Tel: 0116 279 39 29 mail@preferredts.com NB read the full terms below for more information and for other important rights and obligations. These Booking Conditions and the information in the brochure and our website form the basis of your contract with Preferred Travel Services (‘we’ and ‘us’). ‘You’ means the person making the booking (including anyone who is added or substituted at a later date). References to ‘brochure’ in these conditions shall also include references to our website. 1.Your contract – when you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. A contract will exist as soon as we send our confirmation invoice. This contract is made on the terms of these booking conditions, which are governed by English Law, and the jurisdiction of the English Courts. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so. 2. Payment – in order to confirm your holiday, the appropriate deposit must be paid at the time of booking. The balance of the holiday cost must be received by the Balance Due Date which will be shown on our confirmation invoice. The Balance Due Date is 8 weeks before departure for Group A Holidays (holidays by air), 6 weeks before departure for Group B Holidays (holidays with no flight of more than 4 days duration) and 4 weeks before departure for Group C Holidays (holidays with no flight of 4 days or less). If you are booking after that date full payment must accompany your booking form. Reminders are not sent. If we do not receive payments due in full, on time, we shall cancel your travel arrangements and retain your deposit. 3. Your holiday price – we reserve the right to change the prices of any of our holidays at any time. You will be advised of the current price of the holiday that you wish to book before your contract is confirmed. The price we charge for your travel arrangements is fully guaranteed and will not be subject to any surcharges after your contract is confirmed. Please note that items such as local city taxes at your holiday destination are not included in our prices and will be payable by you in situ. 4. Changes by you – if, after our confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example your chosen departure date or accommodation, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be in writing from the person who made the booking. You will be asked to pay an administration charge of £15 per person, and any further cost we incur in making this alteration. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. You can transfer your booking to another person, who satisfies all the conditions that apply to this booking, by giving us notice in writing as soon as possible and no later than 7 days before departure. Both you and the new traveller are responsible for paying all costs we incur in making the transfer. Note: Certain travel arrangements (eg. Air Tickets) may not be changeable after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements. 5. Cancellation by you – should you or a member of your party need to cancel the holiday once it has been confirmed, you must immediately advise us in writing. Notice of cancellation is only effective when it is received in writing at our offices (see Date Received in the table below). Since we incur costs in cancelling your travel arrangements, you will have to pay cancellation charges in the table (shown as loss of deposit up to the Balance Due Date and percentages of the total holiday cost thereafter). Insurance premiums are non refundable. Date Received Group A Group B Group C More than 56 days loss of deposit loss of deposit loss of deposit More than 42 days 50% loss of deposi loss of deposit 56-29 days 50% 50% loss of deposit 42-29 days 50% 50% loss of deposit More than 28 days 50% 50% loss of deposit 28-8 days 75% 75% 75% 7 days or less 100% 100% 100% Please see clause 2 for definitions of Group A, B and C. The Date Received is the number of days before the departure date of the holiday we receive your cancellation in writing. Should one of the members of your party cancel who is sharing a double/twin room, the relevant single room supplement will become payable and added to your holiday cost. 6(a) If we cancel your holiday – we reserve the right to cancel your booking. We will not cancel after the Balance Due Date has passed (see clause 2) except for unavoidable and extraordinary circumstances, or failure by you to pay the final balance, or because the minimum number (usually twenty) required for the package to go ahead hasn’t been reached. Unavoidable and extraordinary circumstances means a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken. If your holiday is cancelled you can either have a refund of all monies paid or accept an alternative holiday of comparable standard from us if we offer one (we will refund any price difference if the alternative is of a lower value). In the event a refund is paid to you, we will provide a full refund of your travel insurance premiums if you paid them to us and can show that you are unable to transfer or reuse your policy and pay compensation as shown in the table below except where the cancellation is due to unavoidable and extraordinary circumstances (see definition above). 6(b) If we make changes to your holiday – it is a term of your booking that we are able to make changes to any aspect of your booking. If the change is insignificant, we will ensure that you are notified about it. Examples of insignificant changes include alteration of your outward/return flights which reduces your holiday duration by less than 12 hours, changes to aircraft type, change of accommodation to another of the same or higher standard, changes of airline, a change of overseas airport. If we alter significantly any of the main characteristics of the travel services that make up your package we will give you the choice of accepting the change, receiving a refund, or, if one is offered, switching to an alternative holiday. If you choose to accept a refund we shall pay compensation as shown in the table below except where the cancellation is due to unavoidable and extraordinary circumstances (see definition above). Number of days before departure we advise you of cancellation Compensation for each full fare paying Customer or significant change Group A Group B Group C More than 56 days Nil Nil Nil 56-43 days £10 Nil Nil 42-29 days £20 £10 Nil 28-15 days £30 £15 £10 14-0 days £40 £20 £15 Please see Clause 2 definitions of Group A, B and C. The compensation that we offer does not exclude you from claiming more if you are entitled to do so. Costs incurred by you. If we make a significant change to or cancel your travel arrangements for any reason, we will not reimburse any expenses, costs or losses you incur relating to payments to third parties, including, but not limited to, insurance premiums, car parking, hotel accommodation, currency, connecting flights, or other travel arrangements such as kennelling fees etc. 7. Our Liability to you – you must inform us without undue delay of any failure to perform or improper performance of the travel services included in this package. If any of the travel services included in your package are not performed in accordance with the contract, or are improperly performed, by us or the travel service suppliers, and this has affected the enjoyment of your travel arrangements, you may be entitled to an appropriate price reduction or compensation or both. We will not be liable where any failure to perform or improper performance of the travel services is due to: you or another member of your party; or a third party unconnected with the provision of the travel services in the package; or unavoidable and extraordinary circumstances, which means a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken. Our liability in cases involving, luggage, personal property, and money is limited to the excess for such items on your travel insurance policy. Our liability, except in cases involving, luggage, personal property, money, death, injury or illness, shall be limited to a maximum of twice the basic cost of your travel arrangements excluding, supplements, extras, extensions and insurance. Our liability will also be limited in accordance with and/or in an identical manner to a) the contractual terms of the companies that provide the travel services that make up your package. These terms are 15
Page 1 and 2: Escorted Holidays Collection 2020 D
Page 3 and 4: Escorted Holidays Collection 4 Cypr
Page 5 and 6: A Week on Evia - no single suppleme
Page 7 and 8: A Week on the Algarve 8 days from
Page 9 and 10: Andalucia’s Eastern Coast, Granad
Page 11 and 12: Carcassonne, Cathar Country & Catal
Page 13 and 14: Jaca, Pamplona & the Spanish Pyrene
Page 15 and 16: The Costa de la Luz, Sherry Country
Page 17 and 18: Seville, Cordoba, Granada & Ronda -
Page 19 and 20: Provence - Arles, Avignon, Nîmes &
Page 21 and 22: Bordighera - the Italian Riviera &
Page 23 and 24: Lake Iseo & the Camonica Valley 8 d
Page 25 and 26: Isle of Elba, Siena & the Medieval
Page 27 and 28: A Week in Crete - no single supplem
Page 29 and 30: The Slovenian Alps, Lake Bled, Trie
Page 31 and 32: Krakow, Zakopane & the High Tatras
Page 33 and 34: Lithuania - Vilnius, Klaipeda & Kau
Page 35 and 36: Preferred Travel Services Booking F
Page 37 and 38: Escorted Holidays Collection 2020 D
Page 39 and 40: A Week on the Algarve (brochure pag
Page 41 and 42: Edinburgh 02-Nov-19 Sat Ryanair 062
Page 43 and 44: Carcassonne, Cathar Country & Catal
Page 45 and 46: The Costa de la Luz, Sherry Country
Page 47 and 48: Bordighera - the Italian Riviera &
Page 49: Apulia & Royal Caserta (brochure pa
Page 53 and 54: Preferred Travel Services Booking F

ESCORTED HOLIDAYS COLLECTION 2020

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