What should I do if internet connection is not stable when the device is connected to TPlink Router
You may find that your devices like your mobile phones and laptops lose internet connection constantly when they are connected to the router via Wi-Fi or Ethernet. It may be caused by many factors. Hence this FAQ will help you troubleshoot. For all types of TP-Link Support Australia services, you can easily contact us on 1-800-987-893. TP-Link Support Australia will help you with your problems regarding the TP-Link router. Contact us on our toll-free TP-Link Support Number 1-800-987-893 which is available 24*7 for you anywhere in Australia. Our TP-Link Support team will provide the finest solutions to all your problems. Visit https://www.support-router.com/au/tp-linksupport/ for more information.
You may find that your devices like your mobile phones and laptops lose internet connection constantly when they are connected to the router via Wi-Fi or Ethernet. It may be caused by many factors. Hence this FAQ will help you troubleshoot. For all types of TP-Link Support Australia services, you can easily contact us on 1-800-987-893. TP-Link Support Australia will help you with your problems regarding the TP-Link router. Contact us on our toll-free TP-Link Support Number 1-800-987-893 which is available 24*7 for you anywhere in Australia. Our TP-Link Support team will provide the finest solutions to all your problems. Visit https://www.support-router.com/au/tp-linksupport/ for more information.
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
<strong>What</strong> <strong>should</strong> I <strong>do</strong> <strong>if</strong> <strong>internet</strong> <strong>connection</strong> <strong>is</strong> <strong>not</strong><br />
<strong>stable</strong> <strong>when</strong> <strong>the</strong> <strong>device</strong> <strong>is</strong> <strong>connected</strong> <strong>to</strong> <strong>TPlink</strong><br />
<strong>Router</strong>?<br />
You may find that your <strong>device</strong>s like your mobile phones and lap<strong>to</strong>ps lose<br />
<strong>internet</strong> <strong>connection</strong> constantly <strong>when</strong> <strong>the</strong>y are <strong>connected</strong> <strong>to</strong> <strong>the</strong> router<br />
via Wi-Fi or E<strong>the</strong>rnet. It may be caused by many fac<strong>to</strong>rs. Hence th<strong>is</strong> FAQ<br />
will help you troubleshoot.<br />
End-<strong>device</strong> means computer, lap<strong>to</strong>p, front-<strong>device</strong>(s) means your modem<br />
or main router etc. which <strong>the</strong> TP-Link router <strong>is</strong> <strong>connected</strong> <strong>to</strong>.
Case 1<br />
Step 1<br />
Check whe<strong>the</strong>r <strong>the</strong> <strong>connection</strong> will be au<strong>to</strong>matically res<strong>to</strong>red after a<br />
few minutes. Check <strong>the</strong> Wi-Fi LED on <strong>the</strong> router <strong>when</strong> it happens and<br />
see <strong>if</strong> <strong>the</strong> wireless network can be found via your end-<strong>device</strong>s.<br />
Step 2<br />
It’s probably caused by wireless interference. To change wireless<br />
channel, channel width (refer <strong>to</strong> here) or get away from a wireless<br />
interference source, such as microwave oven, cordless phone, USB3.0<br />
hard drive etc.<br />
Step 3<br />
Check firmware version of your router (here). Upgrade <strong>if</strong> it’s <strong>not</strong> <strong>the</strong><br />
latest firmware. Contact our support <strong>if</strong> you need ass<strong>is</strong>tance upgrading<br />
<strong>the</strong> firmware.<br />
Step 4<br />
Contact TP-Link support with <strong>the</strong> information above for fur<strong>the</strong>r<br />
ass<strong>is</strong>tance along with <strong>device</strong>s that are <strong>connected</strong> and operating system<br />
information.<br />
Case 2<br />
Note: Please only follow <strong>the</strong> steps below <strong>when</strong> <strong>the</strong>re <strong>is</strong> no <strong>internet</strong><br />
access.<br />
Step 1<br />
Log in<strong>to</strong> <strong>the</strong> web management interface of <strong>the</strong> router.<br />
Step 2
Check firmware version of your router . Upgrade <strong>if</strong> it’s <strong>not</strong> <strong>the</strong> latest<br />
firmware. Contact our support <strong>if</strong> you need ass<strong>is</strong>tance upgrading <strong>the</strong><br />
firmware.<br />
Step 3<br />
Log in<strong>to</strong> <strong>the</strong> router in order <strong>to</strong> check <strong>the</strong> WAN IP address, Default<br />
Gateway and DNS server. Write <strong>do</strong>wn all <strong>the</strong> parameters or take a<br />
screenshot. And save System Log (Advanced>System Tools>System<br />
Log).<br />
Step 4<br />
Contact TP-Link support with <strong>the</strong> information required above for<br />
fur<strong>the</strong>r ass<strong>is</strong>tance.<br />
Then <strong>to</strong> you are facing any problem contact TP-Link Support Australia.<br />
TP-Link routers are most widely used routers in <strong>the</strong> world. For all types<br />
of TP-Link Support Australia services you can easily contact us on 1-800-<br />
987-893. TP-Link Support Australia will help you for your problems<br />
regarding TP-Link router. Contact us on our <strong>to</strong>ll-free TP-Link Support
Number 1-800-987-893 which <strong>is</strong> available 24*7 for you anywhere in<br />
Australia. Our TP-Link Support team will provide <strong>the</strong> finest solutions <strong>to</strong><br />
all your problems. V<strong>is</strong>it https://www.support-router.com/au/tp-linksupport/<br />
for more information.
Change language