FY18 Annual Report

Program Impact
Our Programs
Emergency Shelter & Transitional Support
This program is designed to help homeless families increase their economic mobility to become more
self-sufficient on their journey to permanent, affordable housing. As one of the largest family shelter
providers in Metro-Boston, we offer individualized intensive case management, workshops and
trainings, supplemental resources, seasonal support, and more to 126 families in shelter every day.
Stabilization Services
The goal of this program is to ensure once families leave shelter they have the support network and
tools necessary to maintain their housing and continue to increase their economic standing to
become more self-sufficient. The Stabilization Services Program supports families in identifying
community resources, building and maintaining good tenant/landlord relationships, and identifying
and eliminating obstacles for continued success.
Permanent Housing
The Property Manager & Tenant Support Specialist provides individualized case management
support to the families in permanent housing beyond the period of stabilization, connects them with
community resources to build their support network, and teaches them what it means to be a good
tenant and good neighbor.
By the Numbers
660 Individuals were provided shelter in
220 families; of those individuals, 400 were children.
91 Families were supported through the
stabilization services program.
90% of Families that moved out
of shelter remained stably housed for at least one year
post-shelter.
71 Families successfully transitioned out of
shelter and into their own housing.
40% of Families had at least one adult
member of the household employed with a median income
of $14,145 if working part-time and $24,336 if working
full-time. Hildebrand families earn over 60% less than
Boston’s median household income of $62,021.
3 2018 Annual Report