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Moncler Luxury Swimwear Line

Strategic luxury swimwear line extension for Moncler.

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LUXURY SWIMWEAR<br />

LINE EXTENSION<br />

A PROJECT BY:<br />

Camila Abuawad<br />

Magdalena Atencio<br />

Ana Cristina Marino<br />

Aishwarya Jonnalagadda<br />

FASH 763 SPRING 2019<br />

Prof. Alessandro Cannata


INDEX<br />

17<br />

THE IMC PROCESS<br />

12<br />

1<br />

11<br />

EXECUTIVE SUMMARY<br />

3<br />

MONCLER PROFILE<br />

10<br />

5 HISTORY<br />

7<br />

9<br />

TIMELINE<br />

VISION<br />

CURRENT STATUS<br />

THE NEW INITIATIVE<br />

PRIMARY & SECONDARY<br />

13<br />

RESEARCH<br />

SWOT ANALYSIS<br />

15 COMPETITOR<br />

ANALYSIS<br />

18 OPPORTUNITIES & CHALLENGES<br />

19<br />

21<br />

23<br />

25<br />

26<br />

27<br />

29<br />

31<br />

33<br />

35<br />

37<br />

39<br />

41<br />

42<br />

43<br />

44<br />

45<br />

KEY CONSUMER INSIGHTS<br />

CUSTOMER PROFILES<br />

RESEARCH GOALS<br />

RESEARCH QUESTIONS<br />

ANALYSIS OF RESULTS<br />

KEY SUCCESS FACTORS IDENTIFICATION & ANALYSIS<br />

POSITION STRATEGY FOR THE NEW INITIATIVE<br />

DAGMAR MODEL<br />

COMMUNICATION OBJECTIVES<br />

COMMUNICATION MIX<br />

TIME OF LAUNCH<br />

BUDGET ALLOCATION<br />

BIG IDEA<br />

STORYLINE<br />

STORYLINE<br />

47 FINAL ADS<br />

51 MOCKUPS<br />

57 REFERENCES<br />

EXPLORATIVE CONCEPT TESTING<br />

PRELIMINARY SUBJECTIVE EVALUATION OF EXECUTION


01<br />

EXECUTIVE SUMMARY<br />

The culmination of <strong>Moncler</strong>’s terroir and unparalleled technical know-how<br />

has for a while now, had the potential to let the brand embark on new adventurous<br />

journey. <strong>Moncler</strong>’s creations are those that join form and functionality<br />

– making them sought after pieces that one desires to own.<br />

Being centred at providing the finest outerwear - it promises design, performance,<br />

versatility and innovation. With this project, we envision the brand<br />

switching its gears and moving towards crafting a sports swimwear line for<br />

women.<br />

Our efforts will go into detailing the new initiative, seeking opportunities,<br />

landscaping our target audience in order to develop a communication mix<br />

that would be most impactful. With strong primary and secondary research<br />

analysis, we lay down our integrated marketing communication plan that<br />

most effectively celebrates our campaign, “Ride your dreams.”


03<br />

MONCLER PROFILE<br />

COMPANY<br />

<strong>Moncler</strong> SpA is an Italian based fashion company. It designs, produces and<br />

distributes clothing and accessories through the <strong>Moncler</strong> brand. It manufactures<br />

collections for women, men and children. Although the company’s<br />

main focus is outerwear, it also produces sportswear, knitwear, skiwear, shoes,<br />

sweaters, trousers, bags, shirts, tops, gloves, hats and sunglasses among<br />

others. <strong>Moncler</strong> SpA utilizes directly operated stores, e-commerce as well as<br />

wholesale distribution channels. most effectively celebrates our campaign,<br />

“Ride your dreams.”


05<br />

MONCLER PROFILE<br />

HISTORY<br />

<strong>Moncler</strong> was founded in 1952 in Monestier-de-Clermont, a mountain village<br />

near Grenoble, France by René Ramillon and Andrè Vincent. The name <strong>Moncler</strong><br />

is an abbreviation of the name of the village in which it was founded.<br />

The company began by making quilted sleeping and tents with a telescopic<br />

structure. These adventure-related products were very successful as the social<br />

phenomenon of mountain holidays began at the time.<br />

<strong>Moncler</strong> was bought by Italian entrepreneur Remo Ruffini in 2003 and to this<br />

day he is still the Chairman and Managing Director. The company continues<br />

to work on fit, aesthetic research, experimentalism and materials in order to<br />

continue ensuring the universal distinguishing of its iconic down jacket.<br />

The company has continued to innovate and grow ever since. In 2006 <strong>Moncler</strong><br />

introduced Haute Couture <strong>Moncler</strong> Gamme Rouge which is as line of ultimate<br />

female elegance and sophistication originally designed by Alessandra<br />

Facchinetti and then Giambattista Valli. In 2009 <strong>Moncler</strong> Gamme Bleu was<br />

introduced as a mens collection with a combination of sartorial sensitivity by<br />

Thom Browne and the brand’s sporting DNA. In 2010 it also launched mens<br />

and womens <strong>Moncler</strong> Grenoble as a tribute to its brand heritage where it<br />

reinterpreted styles of the past to develop ski and apres-ski garments with a<br />

more urban approach.<br />

The company conceived their first down jackets to protect workers who wore<br />

them over their overalls in the mountain factory in order to protect them<br />

against the cold in 1954. At this time, the famous French mountaineer Lionel<br />

Terray noticed the jackets and anticipated their success. As a result, <strong>Moncler</strong><br />

developed its first line of down jackets, gloves and sleeping bags that<br />

offered the highest resistance to harsh winter climates under the name of<br />

‘<strong>Moncler</strong> pour Lionel Terray.’ This same year, the jackets were further tested<br />

and perfected and ultimately chosen to equip the Italian expedition to K2.<br />

Throughout the 1950’s and 1960’s the company continued to equip a series<br />

of teams to their arduous mountain expeditions world-wide. Most importantly,<br />

<strong>Moncler</strong> became the official supplier to the French downhill ski team<br />

in the 1968 Grenoble Winter Olympics.<br />

In 1980 <strong>Moncler</strong> became a city icon when the company hired Chantal Thomass,<br />

a renowned Parisian designer to rework the look of the classic down<br />

jacket. This was the period where the brand became known for the dazzling<br />

colors and lacquered effect of its jackets. The designer also implemented<br />

buttons instead of zippers and fur trims, satin and reversible fabrics.<br />

In 2013, a year after celebrating the brand’s 60th anniversary, the company<br />

went public on the Telematic Shares Market (MTA). It was organized and<br />

managed by the Italian Stock Exchange of Milan. Since then, <strong>Moncler</strong> has<br />

seen unparalleled growth.


07<br />

MONCLER PROFILE<br />

1952 1954 1964 1968<br />

TIMELINE<br />

1998 2003 2006 2009<br />

Founded by<br />

Rene Ramillon &<br />

Andre Vincent<br />

dedicated to<br />

sporting wear for<br />

mountaineering.<br />

<strong>Moncler</strong>’s iconic quilted<br />

down jacket was<br />

launched.<br />

The brand was<br />

chosen to equip the<br />

Italian expedition<br />

Karakorum.<br />

Renowned French<br />

explorer, Lionel<br />

Terray played a key<br />

role in <strong>Moncler</strong>’s high<br />

performance designs.<br />

<strong>Moncler</strong> becomes<br />

official supplier of the<br />

French skiing team<br />

for the winter olympics<br />

in Grenoble,<br />

France.<br />

<strong>Moncler</strong> changes<br />

logo and designer<br />

, Chantal Thomass<br />

overhaulted the appearance<br />

of quilted<br />

jacket with buttons,<br />

fur trimming and<br />

reversible fabrics.<br />

Remo Ruffini bought<br />

the brand and relaunched<br />

it seeing<br />

constant growth year<br />

by year.<br />

First <strong>Moncler</strong> boutique<br />

opens in Paris,<br />

France followed by<br />

stores in Italy, America<br />

and Switzerland.<br />

First ready to wear<br />

collection “<strong>Moncler</strong><br />

Gamme Rouge”<br />

launched during PFW<br />

designed by Alessandra<br />

Facchineti and<br />

Giambattista Valli.<br />

<strong>Moncler</strong> “Gamme<br />

Blue” the Men’s<br />

collection combining<br />

sartorial sensitivity of<br />

American designer<br />

Thom Browne with<br />

the brand’s sporting<br />

DNA.<br />

2010 2013 2014<br />

2015 2016 2017 2018<br />

The men’s and<br />

women’s <strong>Moncler</strong><br />

Grenoble collection<br />

made its debut in<br />

New York.<br />

<strong>Moncler</strong> goes public.<br />

<strong>Moncler</strong> was floated<br />

on the Telematic<br />

Shares Market<br />

(MTA),.<br />

<strong>Moncler</strong> supplied the<br />

technical equipment<br />

to the team of the<br />

“K2 – 60 Years Later”<br />

expedition.<br />

<strong>Moncler</strong> personalizes<br />

the new Leica X<br />

‘‘Edition <strong>Moncler</strong>”<br />

presented in an<br />

exhibition at Sotheby’s<br />

in London during<br />

Frieze Art.<br />

<strong>Moncler</strong> produces<br />

its first Sustainability<br />

Report and Sustainability<br />

Plan.<br />

The Group’s turnover<br />

exceeds one billion<br />

euros.<br />

<strong>Moncler</strong> announces<br />

the end of the collaboration<br />

with Thom<br />

Browne for Gamme<br />

Bleu and with Giambattista<br />

Valli for<br />

Gamme Rouge.<br />

Starting from Fall/<br />

Winter 2018, <strong>Moncler</strong><br />

has a new creative<br />

chapter: <strong>Moncler</strong><br />

Genius.


09<br />

MONCLER PROFILE<br />

VISION<br />

<strong>Moncler</strong>’s vision is to pursue sustainable and responsible growth within the<br />

global luxury goods segment, while remaining faithful to its unique heritage.<br />

The company aims to grow stronger as it continues to explore both known<br />

and new avenues, seeking constant dialogue with an ever-broader client<br />

base. Its vision is applied through six pillars which encompass the brand’s<br />

philosophy and values. These include, identity and unique positioning, a<br />

global brand with no filters within the market, selective product range expansion,<br />

direct relationship with clients to always surprise them, digital channel<br />

development and sustainable growth to create value for all stakeholder.<br />

CURRENT STATUS<br />

<strong>Moncler</strong> achieved record sales last year of 1.2 billion euros which is a 27%<br />

increase in sales. <strong>Moncler</strong> is growing at a faster rate than the luxury goods<br />

sector despite the company’s smaller size when compared to others in the<br />

market, specifically it is estimated to continue to grow in sales by 17%. The<br />

company currently has 193 stores worldwide, although it plans to continue<br />

growing by expanding to two new countries per year. Specifically, Spain and<br />

Portugal this year and Thailand and South Africa by 2020.<br />

Recently, the company has implemented a new business strategy. Last year,<br />

it launched <strong>Moncler</strong> Genius, an initiative of the brand to launch different<br />

products and ideas with the goal of attracting different generations and<br />

bringing new energy to the brand. <strong>Moncler</strong> Genius also announced the end<br />

of Gamme Bleu and Gamme Rouge and the collaboration it had with designers<br />

for those lines. In this new creative chapter, the brand has launched<br />

two new concept stores in New York and Tokyo which will feature limited edition<br />

exclusive pieces by a variety of famous designers like Pierpaolo Piccioli,<br />

Simone Rocha, Craig Green, Noir Kei Ninomiya, Hiroshi Fujiwara. This new<br />

approach to fashion collaborations is very new in that by asking multiple creative<br />

directors to work for the same brand, multiple collection are released<br />

on a rolling basis and each director comes with their own set of unique followers<br />

as well. The stores are interactive spaces which showcase a variety of<br />

products such as vintage duvet patchwork blankets inspired by the <strong>Moncler</strong><br />

1952 collection, a selection of Simone Rocha’s boots and bijoux, <strong>Moncler</strong><br />

Grenoble helmets, men’s shoes developed by Green, a special Genius book<br />

by Fujiwara and a snowboard crafted by Burton, among others.


11<br />

THE NEW INITIATIVE<br />

As part of the company’s new business strategy implemented through <strong>Moncler</strong><br />

Genius, with the goal of attracting different generations and bringing<br />

new energy to the company, the brand will now launch a swimwear collection<br />

for women. <strong>Moncler</strong> currently produces swimwear for both men and children<br />

and will introduce swimwear to women as part of their new initiative.<br />

12<br />

<strong>Moncler</strong>’s dedication and technical know-how from the mountains will be<br />

applied to be shown off on the rapid waters anywhere in the world. The line<br />

will be destined to stand out with a combination of colors, tricolor graphic<br />

details and strong personality. Overall, it will boldly reinterpret <strong>Moncler</strong>’s<br />

iconic sportswear with a selection of soft fabrics that support any movement.<br />

It is the perfect extension for the brand in this new era of adventure for the<br />

company.<br />

CUSTOMER SEGMENTATION<br />

As part of <strong>Moncler</strong>’s initiative to attract different generations and seek constant<br />

dialogue with an ever-broader client base, the new swimwear line will<br />

target a younger female customer. Known for sportswear and outerwear, the<br />

brand will now continue to evolve and target the fierce, fashion conscious,<br />

modern woman who wants to feel sexy and sophisticated in a design which<br />

encompasses ultimate form and style.<br />

PRIMARY<br />

& SECONDARY<br />

RESEARCH


13<br />

SWOT ANALYSIS<br />

STRENGTHS<br />

It has a niche brand positioning with far less competition<br />

than in luxury apparel or handbags.<br />

OPORTUNITIES<br />

<strong>Moncler</strong> Genius has the potential to recruit new customers.<br />

Global expansion.<br />

Omnichannel strategy implementation.<br />

Expand product category in the apparel sector.<br />

<strong>Moncler</strong> is growing at a faster rate than the luxury goods<br />

sector despite the company’s smaller size when compared<br />

to others in the market.<br />

<strong>Moncler</strong> has been operating debt-free since 2016<br />

THREATS<br />

WEAKNESSES<br />

Niche brand category.<br />

Counterfeit market.<br />

Strong competition.<br />

Other brands entering the market.<br />

Brand is not associated with potential brand category.


15<br />

COMPETITOR ANALYSIS<br />

Prada is an Italian luxury fashion house that specializes<br />

predominately in leather handbags and accessories.<br />

The brand is also well known for its innovative design<br />

and style. The brand has a swimwear line which always<br />

sets the tone for the new styles of the season. Prada’s<br />

swimwear line attracts the fashionable woman which is<br />

always up to date with the newest trends.<br />

Chanel is a French luxury high fashion house brand that specializes<br />

in clothing and accessories. The brand launched their<br />

first swimwear line in 2018 as part of their ready-to-wear collection<br />

complete with both one and two piece suits. They are<br />

known for the exceptional design and quality and timeless elegance.<br />

Their swimwear line attracts the contemporary women<br />

with a more conservative approach to dressing.<br />

Abysse Official is a small American fashion brand that<br />

specializes uniquely in women’s swimwear. The mission<br />

of the company is to provide functional, ethical and timeless<br />

fashion. Specifically, Abysse aims to push boundaries<br />

in defining fashion’s role directly related to the sports<br />

industry. Their repertoire of products includes one and<br />

two piece suits as well as neoprene wetsuits.<br />

Louis Vuitton is a French fashion house and luxury retail company.<br />

The company is the number one luxury brand in the<br />

market and it is primarily known for its leather good products<br />

and exceptional craftsmanship. Louis Vuitton includes womens<br />

swimwear as part of their vast array of products. The line<br />

features the brand’s typical logo in a variety of colors and patterns.<br />

Cynthia Rowley is a small American lifestyle brand that<br />

is primarily known for its ready-to-wear collection. The<br />

brand’s product line includes pretty-meets-sporty readyto-wear,<br />

surf and swim, fitness, accessories and home<br />

decor. Specifically, their wetsuits are fashionable and<br />

functional in colorful and geometric designs.<br />

Emilio Pucci is an Italian based luxury fashion house that was<br />

founded in the mid 1900’s. The brand is well known for its<br />

use of geometric print fabrics in a kaleidoscope of colors. The<br />

brand is well known for its swimwear line which has long been<br />

seen in many luxury travel destinations and resorts. Pucci’s<br />

swimwear patterns change according to season and attract a<br />

wide variety of women.


17<br />

THE IMC PROCESS<br />

Description of issue<br />

<strong>Moncler</strong>’s already existing swimwear line for both men and children creates<br />

a disfluency by not offering the same to women. With the quality, dedication<br />

and design capabilities that <strong>Moncler</strong> brings to its customers, it will need to<br />

fill the gap for a need of ideal women’s swimwear during winter getaways.<br />

Winter vacations are in demand more than ever, this is because of an increasing<br />

number of travelers that have a global mindset and are willing to<br />

go anywhere–no matter how far or what the time of year. Many destinations<br />

used to have an off-season and peak season, but the concept of seasonality<br />

is disappearing and so is the idea that “anyplace is too far.”<br />

The most luxurious winter experience hotels in the world also have a collection<br />

of spa and rejuvenation services and spaces for their guests to enjoy.<br />

While one might need a fitted <strong>Moncler</strong> down jacket in the day to ski, they will<br />

also need a more suitable swimsuit or bodysuit for the pool.<br />

OPORTUNITIES<br />

A successful line extension into a untapped potential of womens swimwear.<br />

To expand from spring/summer collections to resort collections in the future.<br />

<strong>Moncler</strong> Genius has the potential to attract a new segment of the market.<br />

The brand’s vision to be a global brand with no filters in the market allows for<br />

future expansion.<br />

CHALLENGES<br />

The brand’s image is heavily focused on celebrating winter apparel and accessories<br />

and does not paint a true picture to doning swimwear.<br />

<strong>Moncler</strong> should see dressing women for all types of climates essential. The<br />

swimwear line extension would be a celebrated effort in doing so, it allows<br />

the woman to be empowered in a truly special swimsuit whether she is in<br />

the mountains or at the beach. The brand’s identity has found its recognition<br />

and appreciation with its target audience. The color palette, tricolor graphic<br />

details and strong personality have an untapped potential in the swimwear<br />

line.


19<br />

THE IMC PROCESS<br />

KEY CONSUMER INSIGHTS<br />

MARKET SPACE<br />

The market space is women between the ages of 25-40, that desire luxury<br />

travel experiences beyond regular expectations. They guide their wardrobe<br />

choices by the popular pieces worn by the women she sets as role models.<br />

Their professional journeys limit them to be fully committed to the waves,<br />

making them aspire to be someone else. They are highly active and venture<br />

out into unknown territories to be inspired and empowered.<br />

MENTAL SPACE<br />

The mental space for <strong>Moncler</strong>’s swimwear line is a woman between the ages<br />

of 25-30 that indulge in luxury escapes. She covets products that have the<br />

ability to provide form, function, innovation and most importantly catch attention.<br />

Her impeccable tastes, unparalleled knowledge and financial fluency<br />

guides her wardrobe choices to be nothing but aspirational.<br />

She wants to wander off into an adventure every chance she gets–be it skiing,<br />

hiking, surfing, snowboarding or scuba diving.Her desire for luxury travel<br />

experiences is beyond regular expectations.<br />

ALANA BLANCHARD<br />

Alana Blanchard is a 29 year old pro surfer and model that has won a variety of<br />

championships, making her extremely desirable. Her style is very important<br />

to her on and off the waves; as she balances the function and the aesthetic<br />

in her wardrobe. She sets the dream for any girl that wants to surf, aiming<br />

to perfect their moves like her. She is focused, driven and highly committed.<br />

She is an avid traveller that likes getting away to exciting destinations to surf<br />

her next wave. She is an adrenaline chaser – making <strong>Moncler</strong> her staple.


21<br />

THE IMC PROCESS<br />

CUSTOMER PROFILES<br />

Rachel, 35<br />

Media Director, Saatchi & Saatchi<br />

Becca, 27<br />

Social Media Manager, Google<br />

Income: $300,000 yearly.<br />

Marital Status: Single.<br />

She always takes initiative and charge of<br />

any situation<br />

She is looked up to for her wardrobe style<br />

and lifestyle choices<br />

She is extremely aware of new digital<br />

trends, highly active on social media and<br />

also subscribes to both fashion and surfing<br />

magazines<br />

She is independent, pro-feminism<br />

Always plugged in and has the coolest<br />

gadgets<br />

She lives by a “one new thing a day” rule.<br />

Income: $135,000 yearly.<br />

Marital Status: Married.<br />

Kids: 2.<br />

She is a risk taker, adventure seeker<br />

She looks for new trends be is for fashion,<br />

interiors or restaurants<br />

She is extremely creative and loves to take<br />

on the outdoors<br />

Her motto has and will always be “Carpe<br />

Diem”


23<br />

THE IMC PROCESS<br />

RESEARCH GOALS<br />

With our research, we want to know if our big idea is of interest to our target<br />

market. We want to concept-test our campaign to make sure it rightly<br />

appeals to both the demographics and psychographics of the audiences we<br />

are targeting. This will help us gauge how our target market receives and<br />

behaves with the content that we are curating for them along with channels<br />

that are most appropriate. The proposed brand extension should be a viable<br />

and profitable option for <strong>Moncler</strong> Group, making sure it is a cost effective<br />

strategy.<br />

RESEARCH DESIGN CHART<br />

SOURCES OF INSIGHTS<br />

SECONDARY<br />

PRIMARY<br />

EXISTING KNOWLEDGE BASE<br />

INTERVIEW BASED<br />

QUALITATIVE<br />

COMBINATORY DATA MINING<br />

SMALL - SCALE<br />

(INTERVIEWS)


25<br />

THE IMC PROCESS<br />

Visiting the <strong>Moncler</strong> Group investor website, One Source and Business<br />

Source Premier helped us gain in-depth knowledge of the brand’s ideologies,<br />

values, supply chain practices, business model strategies so that the<br />

efforts we are taking are in complete unison with the brand. Our primary<br />

research included one-on-one interviews with women that were acquainted<br />

with <strong>Moncler</strong> or had been practising active adventure sports.<br />

RESEARCH QUESTIONS<br />

1) What age category do you fall in?<br />

2) Where do you reside?<br />

3) Are you into adventure sports like skiing, hiking or scuba diving? If so,<br />

4) which ones? (CQ)<br />

5) What do you wear when you go to ski?<br />

6) How often to do you buy new gear?<br />

7) What are your top brand choices? Why?<br />

8) What is your usual price range?<br />

9) Have you ever heard of <strong>Moncler</strong>? (CQ)<br />

10) Do you own pieces of the brand?<br />

11) Would you like to own someday?<br />

12) Do you purchase online or in stores?<br />

13) What do you think of <strong>Moncler</strong>’s move of adding a spring/summer line?<br />

14) Would you purchase items from the line?<br />

15) How do you feel about <strong>Moncler</strong> introducing a women’s sports swimwear<br />

line?<br />

16) On which platforms do you see most ads?<br />

ANALYSIS OF RESULTS<br />

From our interviews, we understood that population of research (between<br />

the ages of 25-30) was in fact the audience that we were hoping to target.<br />

They were not only eager to see the brand’s move into swimwear, but also<br />

expressed positive purchase intentions. Their knowledge of the brand and<br />

enthusiasm in accepting a possible swimwear line allowed us to further extend<br />

conversations towards concept testing the big idea. Discussing their<br />

media consumption helped us identify and prioritize channels that we should<br />

be focusing in for campaign execution.


27<br />

THE IMC PROCESS<br />

KEY SUCCESS FACTORS<br />

IDENTIFICATION &<br />

ANALYSIS<br />

HERITAGE<br />

<strong>Moncler</strong>’s rich brand heritage stems from its vast fabric knowledge which it<br />

has successfully applied to its collection since its inception. The brand will<br />

successfully apply their expertise into the swimwear collection that guarantees<br />

utmost comfort, performance and an overall elevation of self.<br />

FUNCTION<br />

The functionality of the swimwear line will be applied through the unique<br />

technology of the fabric in order to ensure that women will be supported<br />

in all of their adventures. This allows them to perform their best in the most<br />

extreme of settings.<br />

AESTHETIC<br />

The aesthetic of the swimwear line is as important as its function because<br />

as a fashion house, the line will make sure to empower women through its<br />

unique design bringing out their distinct and fierce personalities.<br />

INNOVATION<br />

<strong>Moncler</strong> is constantly looking at new directions to explore and markets to<br />

tap. The swimwear line extension is an organic growth move that will guarantee<br />

the company continues to adapt to new trends in the fast paced market<br />

as well as set a benchmark for the new product category.


29<br />

THE IMC PROCESS<br />

POSITIONING STRATEGY FOR<br />

THE NEW INITIATIVE


31<br />

THE IMC PROCESS<br />

DAGMAR MODEL<br />

AWARE<br />

UNAWARE<br />

COMPREHENSION<br />

& IMAGE<br />

ATTITUDE<br />

ACTION


33<br />

THE IMC PROCESS<br />

COMMUNICATION OBJECTIVES<br />

BRAND ORIENTED<br />

SOCIALLY ORIENTED<br />

PRE-PURCHASE ORIENTED<br />

POST-PURCHASE ORIENTED<br />

OBJECTIVE<br />

OBJECTIVE<br />

OBJECTIVE<br />

OBJECTIVE<br />

Brand awareness<br />

Collaborate<br />

Create enquiries<br />

Trial and repeat<br />

Brand differentiation<br />

Connect<br />

Form purchase intentions<br />

Amount and frequency<br />

Brand relevance<br />

Purchase facilitation<br />

TACTICS<br />

TACTICS<br />

TACTICS<br />

TACTICS<br />

Video campaign and print ads<br />

Multi-Channel Marketing<br />

Email marketing<br />

Create ads for every new<br />

Strategy<br />

Social Media, OOH, Print<br />

Media<br />

PR initiatives<br />

Launch swimwear line at SS21<br />

fashion show<br />

swimwear collection twice a<br />

year


35<br />

THE IMC PROCESS<br />

SECONDARY MEDIUM<br />

Traditional media will be the main focus of our secondary medium. The scale<br />

and placement of out-of-home and print advertisements will help bring the<br />

campaign to life.<br />

COMMUNICATION MIX<br />

PRIMARY MEDIUM<br />

The primary medium will include digital media focusing on social media platforms<br />

such as Instagram, Facebook, Youtube and Twitter. Content will also<br />

be developed for microsites specific to the campaign’s launch. The objective<br />

of the microsite is to captivate visitors through interaction and creativity,<br />

making them spend more time on the collection.<br />

SYNERGY<br />

Traditional media will be the main focus of our secondary medium. The scale<br />

and placement of out-of-home and print advertisements will help bring the<br />

campaign to life.


37<br />

THE IMC PROCESS<br />

TIME OF LAUNCH<br />

2020 2021<br />

SEPT OCT NOV DEC JAN FEB MAR ABR MAY JUN<br />

JUL<br />

AUG<br />

SOCIAL MEDIA<br />

moncler.com<br />

OOH<br />

Bus stops, buses, posters.<br />

TRADITIONAL MEDIA<br />

Magazines<br />

Billboards<br />

PROMOTIONAL<br />

Spring/Summer 2020 Milan Fashion Week.


39<br />

THE IMC PROCESS<br />

BUDGET ALLOCATION<br />

Discipline Media Objective Task Cost (In euros) Measuring Effectiveness<br />

Digital<br />

Campaign Video<br />

Instagram<br />

Facebook<br />

Youtube<br />

Twitter<br />

Website & Microsites<br />

The video will help spread<br />

awareness of the <strong>Moncler</strong><br />

womens swimwear line.<br />

Creatively developed content will<br />

be shared on Instagram to<br />

announce the collection and<br />

spread salience among the<br />

followers.<br />

To rapidly increase brand<br />

awarenes and run targeted ads<br />

to a tailored and prefered<br />

audience.<br />

To tap into the opportunity of<br />

growing Youtube subscribers<br />

To circulate important additions<br />

and news of the brand in the<br />

Twitter community and spread<br />

awareness.<br />

To drive traffic to the <strong>Moncler</strong><br />

website through multiple social<br />

media channels<br />

The story will encapsulate the<br />

confident, fearless and<br />

powerful woman that is worthy<br />

of the brand's latest creation.<br />

The campaign video will be a<br />

part of a social media strategyacross<br />

platforms like<br />

measure of effectiveness for the<br />

The number of video views is the primary<br />

Instagram, Facebook, Youtube<br />

campiagn video. Likes, shares,<br />

and Twitter. It will be used to<br />

comments and retweets on the video will<br />

generate a buzz, augment<br />

help understand the virality of the video<br />

brand identity and help<br />

among the audience. The video will also<br />

reshare across millions of<br />

be a means to lead audiences to the<br />

users. It will also invite new<br />

website for purchase, therefore, the<br />

audiences to identify and<br />

number of leads will also be an important<br />

interact with the brand. €1,000,000.00 KPI.<br />

Photoshoot images, videos,<br />

behind-the scene images,<br />

press and celebrity coverage<br />

will be posted to be shared on<br />

Instagram. Frequently<br />

updating the feed at the time<br />

of pre-launch, launch and even<br />

after post-launch will help<br />

maintain continuity of the<br />

brand's core message. Use of<br />

various Instagram features like<br />

Stories, IGTV, Hashtags and<br />

tags will help grow likability for<br />

the brand online. €40,000.00<br />

Facebook will allow <strong>Moncler</strong> to<br />

be more descriptive along with<br />

pictures and videos. Extensive<br />

campaigns like page likes,<br />

post engagement, website<br />

traffic and product purchase<br />

ads will let the target customer<br />

interact with the brand's<br />

product content more<br />

frequently. €30,000.00<br />

The brand has potential to<br />

grow their Youtube<br />

subscribers by sharing the<br />

engaging and thought<br />

provoking developed video. €200,000.00<br />

The engagement factor i.e. likes,<br />

comments, tags and reposts will help<br />

measure effectiveness. The use of the<br />

hashtag will also let the brand understand<br />

the online community it was able to build<br />

for itself. For paid campaigns, the number<br />

of post enagagement through likes and<br />

comments, the number of profile views<br />

and website visits will be the ideal<br />

indicators for success.<br />

Analytical reviews of the organic and paid<br />

ads is the most effective way to see the<br />

performance of the content being<br />

uploaded. Through Facebook Analytics,<br />

the brand can clearly identify whether the<br />

targeting is reaping ebnefits for the<br />

objective. Apart from tracking the number<br />

of likes, shares, comments and website<br />

visits-the brand will also be abel to<br />

identify behavioural patterns of the target<br />

audience.<br />

The number of likes to each video posted<br />

and by extension, the increase in<br />

subscribers will measure effectiveness.<br />

Sharing news of latest<br />

The number of people that interact with<br />

collection in the form of<br />

the tweets by commenting and retweeting<br />

images, videos and celebrity<br />

will determine the popularity of the<br />

coverage will allow word to<br />

content being uploaded. Inclusion of the<br />

spread faster, thereby creating<br />

hashtags will also let the brand follow the<br />

a buzz. €15,000.00 discussions across the online community.<br />

Visuals developed from the<br />

creative ad directions will be<br />

promoted on the home page<br />

The number of website clicks and leads<br />

on the <strong>Moncler</strong> Website with<br />

generated by the posts and videos will be<br />

links aiding purchase for<br />

a major indicator to measure<br />

anyone that visits the website.<br />

effectiveness. Google Analytics will aid in<br />

VisitorsMicrosites will<br />

understanding information about average<br />

specifically help the campaign<br />

session time, drop out rates, cart<br />

perform better during the time<br />

additions, cart abandonments and sale<br />

of launch. €200,000.00 fulfillment.<br />

DIGITAL<br />

Promotions<br />

Traditional<br />

Spring Summer 2020<br />

Fashion Show<br />

Amalfi Coast<br />

Pop-Up shop/event<br />

June 2021<br />

Miami Swim Week<br />

Pop-up shop/trunk show<br />

July 2021<br />

US Open of Surfing<br />

Pop-up Shop/Event<br />

Malibu<br />

July-August 2021<br />

TRADITIONAL<br />

Bus Stations<br />

Posters<br />

Magazines<br />

Billboards<br />

To build brand awareness<br />

specificially related to the new<br />

swimwear launch and have<br />

consumers interact with the<br />

differernt social media platforms<br />

and company website to promote<br />

purchases.<br />

To increase awareness among<br />

the readers of the new product<br />

line extension.<br />

To help augment the brand<br />

image by rapidly increasing<br />

awareness.<br />

To provide a worthy platform and<br />

inform the important fashion<br />

stakeholders so they can<br />

positively advocate the brand<br />

Ads on either sides of the bus<br />

station and in the sheds will let<br />

commuters witness the brand's<br />

new extension of the<br />

swimwear line. In addition,<br />

investing in digital bllboards<br />

will also let the brand bring<br />

The number of social media shares<br />

fabricated videos to the<br />

through hashtags, website traffic,<br />

audiences on ground. €300,000.00<br />

purchase intentions and sales.<br />

Posters on the buildings that<br />

are close to sidewalks and city<br />

centres/recreational centres<br />

will be ideal to draw attention<br />

to images of the brand's<br />

swimwear line. €500,000.00<br />

While the brand already<br />

allocates maximum of its ad<br />

budget to magazines, it can<br />

continue to do so as it has<br />

proven to be most effective.<br />

The audience that reads<br />

magazines is the right one that<br />

Monthly circulation and number of<br />

the brand wants to inform,<br />

subsccriptions to the magazine are<br />

educate and interact with. €5,000,000.00 important to measure effectiveness.<br />

Large billboards are easy to<br />

catch attention on the ground<br />

For billboards, it is important to focus on<br />

level as well from buildings,<br />

the location more than anything. The<br />

bridges and other landmarked<br />

closer the proximity of the billboard to the<br />

places. Styles from the brand's<br />

store, the more successful it will prove to<br />

latest collection will be<br />

be. Factors such as foot traffic,<br />

featured on large billboards<br />

demographic of the foot traffic and<br />

around the vicinity of the<br />

number of vehicles passing by each day<br />

<strong>Moncler</strong> store. €2,000,000.00 will constantly need to be monitored.<br />

A fashion show is essential for<br />

the brand to showcase its<br />

womenswear line to the world<br />

for the very first time. This<br />

The amount of press coverage will<br />

fashion show will gather the<br />

declare the popularity of the event and<br />

top tier influencers and<br />

will create a buzz on social media as well<br />

thoughtleaders in the fashion<br />

as for articles and interviews to be<br />

industry that will be future<br />

published soon after the show. The<br />

spokespersons and doners of<br />

weight of the guest list will play an<br />

the collection. This will<br />

important role to measure effectiveness<br />

influence many more<br />

as the acceptance and declaration will<br />

opportunities for the brand. €3,000,000.00 begin from the industry.<br />

To bring an initial wave of<br />

awareness to the new swimwear The pop-up shop will last a<br />

launch in one of the most popular week with a one night opening<br />

summer destinations in Europe. event. €1,000,000.00<br />

The main goal of the Miami Swim<br />

Week event is to generate brand<br />

awareness, media coverage, and<br />

to generate sales.<br />

The objective of the pop-up shop<br />

and event during the US Open of<br />

Surfing in Malibu is to generate<br />

brand awareness predominantely<br />

among the mental space of our<br />

target market. Nevertheless, the<br />

event will also be attended by<br />

socialites and other notables as it<br />

is strategically located in the<br />

affluent town of Malibu.<br />

<strong>Moncler</strong> will showcase their<br />

swimwear line at the Miami<br />

Swim Week with a week long<br />

trunk show and pop-up shop.<br />

The pop-up event will begin<br />

with a one-night fashion show,<br />

and the following days the line<br />

will be displayed as a static<br />

show. Industry professionals,<br />

fashion influencers, models,<br />

and media will be invited to<br />

experience the event. €500,000.00<br />

The brand will showcase their<br />

new swimwear collection<br />

during the exclusive US Open<br />

of Surfing in order to attract a<br />

broader consumer base. It will<br />

also host one of the most<br />

important events of the<br />

competition with a larger<br />

consumer pool. €2,000,000.00<br />

PROMOTIONS<br />

The effectiveness of this initiative can be<br />

measured directly through sales, user<br />

generated content and media coverage.<br />

TOTAL: €15,585,000<br />

MARKETING BUDGET: €16,620,000<br />

The swimwear line is projected to generate €83.1 million, which will leave a<br />

€16,62 million budget for marketing initiatives.


41<br />

THE IMC PROCESS<br />

STORY LINE<br />

Liz is at the beach, completely absorbed in her thoughts. While getting tan,<br />

she dreams about being a fearless and adventurous surfer. She chases risks<br />

at the rhythm of the rapid waves. Her gear casts a vision of herself in ultimate<br />

spirits. She powers through, being her fierce, desirable and authentic self.<br />

She is awakened realizing it was all a dream.<br />

BIG IDEA<br />

The concept aims to target the fierce woman that aspires<br />

to live a life filled with adrenaline and adventure. The swimwear<br />

line will make woman feel in control and powerful.<br />

Her suit and personality have a unique story to tell.


43<br />

THE IMC PROCESS<br />

EXECUTION<br />

EXPLORATIVE CONCEPT TESTING<br />

In order to test the concept for our campaign we conducted a focus group<br />

where we asked the participants questions about the brand perception,<br />

opinions on the line extension and the campaign concept.<br />

ASPIRATIONAL LIFESTYLE<br />

KEY FINDINGS<br />

ABOUT MONCLER<br />

SENSATIONAL ADVENTURE<br />

The brand is associated with ski and winter clothes<br />

<strong>Moncler</strong> is perceived as both functional and aesthetic<br />

The brand is considered a luxury brand<br />

SWIMWEAR LINE EXTENSION<br />

Participants Expect the brand to be cohesive with their current product<br />

Participants expect swimwear line to be of high quality in terms of fabrics and construction<br />

of garment.<br />

The swimwear needs to follow the brands values: functional and stylish.<br />

<strong>Swimwear</strong> <strong>Line</strong> should be aspirational and realistic


45<br />

THE IMC PROCESS<br />

PRELIMINARY SUBJECTIVE<br />

EVALUATIONS OF EXECUTIONS<br />

KEY FINDINGS<br />

Ad concept had positive reactions in terms of staying true to the brand values, mission<br />

and associations.<br />

Ad will successfully showcase both functional, aesthetic and aspirational values.<br />

CAMPAIGN TRACKING<br />

The main objectives for the “Ride Your Dreams” campaign is to measure brand awareness<br />

and purchase intentions. Campaign tracking will begin at the pre-launch stage of<br />

the campaign. To make sure brand recall is positive and effective, <strong>Moncler</strong> will conduct<br />

interviews and surveys with the target audience. This will help understand their perception<br />

of the brand’s image. Continuous tracking of the campaign through the pre-launch,<br />

launch and post launch stages will allow the brand to analyze performance of the content<br />

and the swimwear line. <strong>Moncler</strong> will measure the outcomes and ad diagnostics of<br />

the campaign to gauge the overall success.<br />

DIAGNOSTIC MEASURES<br />

& METRICS<br />

The continual and periodical tracking of the campaign will evaluate various key performance<br />

indicators set across the media mix. For social media platforms such as Instagram,<br />

Youtube, Facebook and Twitter - the ad diagnostics will depend on tracking<br />

video views, likes, comments, reach, re-shares and seconds watched, hashtag usage.<br />

Across other digital media; keyword searches, subscriptions to email, website visits,<br />

session times and cart additions and sales fulfillment will be diagnosed. Outdoor media<br />

will be treated slightly differently by taking account of the amount of readership, subscription,<br />

footfall and demographics of foot traffic in close proximities to the advertisements.


47<br />

FINAL ADS


49<br />

FINAL ADS


51<br />

MOCKUPS


53<br />

MOCKUPS


55<br />

MOCKUPS


57<br />

REFERENCES<br />

ZARGANI, LUISA. “<strong>Moncler</strong> Goes Beyond Expectations.” WWD: Women’s Wear Daily, July 2018, p. 2. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=130908902&site=bsi-live.<br />

ZARGANI, LUISA. “<strong>Moncler</strong> Reports Rise in Sales, Genius Project Success.” WWD: Women’s Wear Daily, Mar. 2019, p. 8. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=135040868&site=bsi-live.<br />

“Advertising Campaigns.” <strong>Moncler</strong>group, www.monclergroup.com/en/media/media-archive/advertising-campaigns.<br />

“Isn’t It Genius? <strong>Moncler</strong> Will Smarten Up Your Fall Wardrobe.” Vogue, Vogue, 7 Feb. 2019, www.vogue.com/article/moncler-genius-collection-fall-fashion.<br />

Levine, Joshua. “How CEO Remo Ruffini Is Reinventing <strong>Moncler</strong> for a Faster Fashion World.” The Wall Street Journal, Dow Jones & Company, 8 Oct. 2018, www.wsj.com/articles/how-ceo-remo-ruffini-is-reinventing-moncler-for-a-faster-fashion-world-1539006956.<br />

“<strong>Moncler</strong>.” The Business of Fashion, www.businessoffashion.com/articles/tags/organisations/moncler.<br />

White, Sarah. “<strong>Moncler</strong> Aspires to Give Its Puffer Jackets a Monthly Makeover.” Reuters, Thomson Reuters, 30 May 2018, www.reuters.com/article/us-italy-moncler-ceo/moncler-aspires-to-give-itspuffer-jackets-a-monthly-makeover-idUSKCN1IV2C9.


58<br />

REFERENCES<br />

Burlet, Fleur. “<strong>Moncler</strong> Genius.” WWD: Women’s Wear Daily, Feb. 2019, p. 23. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=134881435&site=bsi-live.<br />

CELESTE, SOFIA. “<strong>Moncler</strong> Sales Near 1.2 Billion Euros.” WWD: Women’s Wear Daily, Feb. 2018, p. 2. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=131655464&site=bsi-live.<br />

CONTI, SAMANTHA. “HSBC: <strong>Luxury</strong> Growth Will Slow to 6%, But Don’t Panic: The Bank Sees Sector Growth Slowing from 9 Percent in 2018 to 6 Percent in 2019 and 2020.” WWD: Women’s Wear<br />

Daily, Jan. 2019, p. 9. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=134063512&site=bsi-live.<br />

“<strong>Moncler</strong> SpA (MONC.MI) Company Profile.” Reuters, Thomson Reuters, www.reuters.com/finance/stocks/company-profile/MONC.MI.<br />

Sinclair Scott, Fiona. “<strong>Moncler</strong> Genius: One <strong>Luxury</strong> Brand’s Strategy to Reinvent the Fashion Model.” CNN, Cable News Network, 21 Feb. 2019, www.cnn.com/style/article/moncler-genius/index.<br />

html.<br />

“Strategy, History, Vision.” <strong>Moncler</strong> Group, <strong>Moncler</strong> Group, www.monclergroup.com/en/investor-relations/strategy.<br />

TURRA, ALESSANDRA. “<strong>Moncler</strong> Opens ‘The House Of Genius’ Concept Stores.” WWD: Women’s Wear Daily, Oct. 2018, p. 5. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=132151193&site=bsi-live.<br />

Williams, Robert. “When Cold-Weather Coats Get Too Hot.” Bloomberg Businessweek, no. 4566, Apr. 2018, pp. 20–21. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=129188110&site=bsi-live.<br />

ZARGANI, LUISA. “<strong>Moncler</strong> Goes Beyond Expectations.” WWD: Women’s Wear Daily, July 2018, p. 2. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=130908902&site=bsi-live.<br />

ZARGANI, LUISA. “<strong>Moncler</strong> Reports Rise in Sales, Genius Project Success.” WWD: Women’s Wear Daily, Mar. 2019, p. 8. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=135040868&site=bsi-live.


59<br />

REFERENCES<br />

Burlet, Fleur. “<strong>Moncler</strong> Genius.” WWD: Women’s Wear Daily, Feb. 2019, p. 23. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=134881435&site=bsi-live.<br />

CELESTE, SOFIA. “<strong>Moncler</strong> Sales Near 1.2 Billion Euros.” WWD: Women’s Wear Daily, Feb. 2018, p. 2. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=131655464&site=bsi-live.<br />

CONTI, SAMANTHA. “HSBC: <strong>Luxury</strong> Growth Will Slow to 6%, But Don’t Panic: The Bank Sees Sector Growth Slowing from 9 Percent in 2018 to 6 Percent in 2019 and 2020.” WWD: Women’s Wear<br />

Daily, Jan. 2019, p. 9. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=134063512&site=bsi-live.<br />

“<strong>Moncler</strong> SpA (MONC.MI) Company Profile.” Reuters, Thomson Reuters, www.reuters.com/finance/stocks/company-profile/MONC.MI.<br />

Sinclair Scott, Fiona. “<strong>Moncler</strong> Genius: One <strong>Luxury</strong> Brand’s Strategy to Reinvent the Fashion Model.” CNN, Cable News Network, 21 Feb. 2019, www.cnn.com/style/article/moncler-genius/index.<br />

html.<br />

“Strategy, History, Vision.” <strong>Moncler</strong> Group, <strong>Moncler</strong> Group, www.monclergroup.com/en/investor-relations/strategy.<br />

TURRA, ALESSANDRA. “<strong>Moncler</strong> Opens ‘The House Of Genius’ Concept Stores.” WWD: Women’s Wear Daily, Oct. 2018, p. 5. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=132151193&site=bsi-live.<br />

Williams, Robert. “When Cold-Weather Coats Get Too Hot.” Bloomberg Businessweek, no. 4566, Apr. 2018, pp. 20–21. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=129188110&site=bsi-live.

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