Moncler Luxury Swimwear Line
Strategic luxury swimwear line extension for Moncler.
Strategic luxury swimwear line extension for Moncler.
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
LUXURY SWIMWEAR<br />
LINE EXTENSION<br />
A PROJECT BY:<br />
Camila Abuawad<br />
Magdalena Atencio<br />
Ana Cristina Marino<br />
Aishwarya Jonnalagadda<br />
FASH 763 SPRING 2019<br />
Prof. Alessandro Cannata
INDEX<br />
17<br />
THE IMC PROCESS<br />
12<br />
1<br />
11<br />
EXECUTIVE SUMMARY<br />
3<br />
MONCLER PROFILE<br />
10<br />
5 HISTORY<br />
7<br />
9<br />
TIMELINE<br />
VISION<br />
CURRENT STATUS<br />
THE NEW INITIATIVE<br />
PRIMARY & SECONDARY<br />
13<br />
RESEARCH<br />
SWOT ANALYSIS<br />
15 COMPETITOR<br />
ANALYSIS<br />
18 OPPORTUNITIES & CHALLENGES<br />
19<br />
21<br />
23<br />
25<br />
26<br />
27<br />
29<br />
31<br />
33<br />
35<br />
37<br />
39<br />
41<br />
42<br />
43<br />
44<br />
45<br />
KEY CONSUMER INSIGHTS<br />
CUSTOMER PROFILES<br />
RESEARCH GOALS<br />
RESEARCH QUESTIONS<br />
ANALYSIS OF RESULTS<br />
KEY SUCCESS FACTORS IDENTIFICATION & ANALYSIS<br />
POSITION STRATEGY FOR THE NEW INITIATIVE<br />
DAGMAR MODEL<br />
COMMUNICATION OBJECTIVES<br />
COMMUNICATION MIX<br />
TIME OF LAUNCH<br />
BUDGET ALLOCATION<br />
BIG IDEA<br />
STORYLINE<br />
STORYLINE<br />
47 FINAL ADS<br />
51 MOCKUPS<br />
57 REFERENCES<br />
EXPLORATIVE CONCEPT TESTING<br />
PRELIMINARY SUBJECTIVE EVALUATION OF EXECUTION
01<br />
EXECUTIVE SUMMARY<br />
The culmination of <strong>Moncler</strong>’s terroir and unparalleled technical know-how<br />
has for a while now, had the potential to let the brand embark on new adventurous<br />
journey. <strong>Moncler</strong>’s creations are those that join form and functionality<br />
– making them sought after pieces that one desires to own.<br />
Being centred at providing the finest outerwear - it promises design, performance,<br />
versatility and innovation. With this project, we envision the brand<br />
switching its gears and moving towards crafting a sports swimwear line for<br />
women.<br />
Our efforts will go into detailing the new initiative, seeking opportunities,<br />
landscaping our target audience in order to develop a communication mix<br />
that would be most impactful. With strong primary and secondary research<br />
analysis, we lay down our integrated marketing communication plan that<br />
most effectively celebrates our campaign, “Ride your dreams.”
03<br />
MONCLER PROFILE<br />
COMPANY<br />
<strong>Moncler</strong> SpA is an Italian based fashion company. It designs, produces and<br />
distributes clothing and accessories through the <strong>Moncler</strong> brand. It manufactures<br />
collections for women, men and children. Although the company’s<br />
main focus is outerwear, it also produces sportswear, knitwear, skiwear, shoes,<br />
sweaters, trousers, bags, shirts, tops, gloves, hats and sunglasses among<br />
others. <strong>Moncler</strong> SpA utilizes directly operated stores, e-commerce as well as<br />
wholesale distribution channels. most effectively celebrates our campaign,<br />
“Ride your dreams.”
05<br />
MONCLER PROFILE<br />
HISTORY<br />
<strong>Moncler</strong> was founded in 1952 in Monestier-de-Clermont, a mountain village<br />
near Grenoble, France by René Ramillon and Andrè Vincent. The name <strong>Moncler</strong><br />
is an abbreviation of the name of the village in which it was founded.<br />
The company began by making quilted sleeping and tents with a telescopic<br />
structure. These adventure-related products were very successful as the social<br />
phenomenon of mountain holidays began at the time.<br />
<strong>Moncler</strong> was bought by Italian entrepreneur Remo Ruffini in 2003 and to this<br />
day he is still the Chairman and Managing Director. The company continues<br />
to work on fit, aesthetic research, experimentalism and materials in order to<br />
continue ensuring the universal distinguishing of its iconic down jacket.<br />
The company has continued to innovate and grow ever since. In 2006 <strong>Moncler</strong><br />
introduced Haute Couture <strong>Moncler</strong> Gamme Rouge which is as line of ultimate<br />
female elegance and sophistication originally designed by Alessandra<br />
Facchinetti and then Giambattista Valli. In 2009 <strong>Moncler</strong> Gamme Bleu was<br />
introduced as a mens collection with a combination of sartorial sensitivity by<br />
Thom Browne and the brand’s sporting DNA. In 2010 it also launched mens<br />
and womens <strong>Moncler</strong> Grenoble as a tribute to its brand heritage where it<br />
reinterpreted styles of the past to develop ski and apres-ski garments with a<br />
more urban approach.<br />
The company conceived their first down jackets to protect workers who wore<br />
them over their overalls in the mountain factory in order to protect them<br />
against the cold in 1954. At this time, the famous French mountaineer Lionel<br />
Terray noticed the jackets and anticipated their success. As a result, <strong>Moncler</strong><br />
developed its first line of down jackets, gloves and sleeping bags that<br />
offered the highest resistance to harsh winter climates under the name of<br />
‘<strong>Moncler</strong> pour Lionel Terray.’ This same year, the jackets were further tested<br />
and perfected and ultimately chosen to equip the Italian expedition to K2.<br />
Throughout the 1950’s and 1960’s the company continued to equip a series<br />
of teams to their arduous mountain expeditions world-wide. Most importantly,<br />
<strong>Moncler</strong> became the official supplier to the French downhill ski team<br />
in the 1968 Grenoble Winter Olympics.<br />
In 1980 <strong>Moncler</strong> became a city icon when the company hired Chantal Thomass,<br />
a renowned Parisian designer to rework the look of the classic down<br />
jacket. This was the period where the brand became known for the dazzling<br />
colors and lacquered effect of its jackets. The designer also implemented<br />
buttons instead of zippers and fur trims, satin and reversible fabrics.<br />
In 2013, a year after celebrating the brand’s 60th anniversary, the company<br />
went public on the Telematic Shares Market (MTA). It was organized and<br />
managed by the Italian Stock Exchange of Milan. Since then, <strong>Moncler</strong> has<br />
seen unparalleled growth.
07<br />
MONCLER PROFILE<br />
1952 1954 1964 1968<br />
TIMELINE<br />
1998 2003 2006 2009<br />
Founded by<br />
Rene Ramillon &<br />
Andre Vincent<br />
dedicated to<br />
sporting wear for<br />
mountaineering.<br />
<strong>Moncler</strong>’s iconic quilted<br />
down jacket was<br />
launched.<br />
The brand was<br />
chosen to equip the<br />
Italian expedition<br />
Karakorum.<br />
Renowned French<br />
explorer, Lionel<br />
Terray played a key<br />
role in <strong>Moncler</strong>’s high<br />
performance designs.<br />
<strong>Moncler</strong> becomes<br />
official supplier of the<br />
French skiing team<br />
for the winter olympics<br />
in Grenoble,<br />
France.<br />
<strong>Moncler</strong> changes<br />
logo and designer<br />
, Chantal Thomass<br />
overhaulted the appearance<br />
of quilted<br />
jacket with buttons,<br />
fur trimming and<br />
reversible fabrics.<br />
Remo Ruffini bought<br />
the brand and relaunched<br />
it seeing<br />
constant growth year<br />
by year.<br />
First <strong>Moncler</strong> boutique<br />
opens in Paris,<br />
France followed by<br />
stores in Italy, America<br />
and Switzerland.<br />
First ready to wear<br />
collection “<strong>Moncler</strong><br />
Gamme Rouge”<br />
launched during PFW<br />
designed by Alessandra<br />
Facchineti and<br />
Giambattista Valli.<br />
<strong>Moncler</strong> “Gamme<br />
Blue” the Men’s<br />
collection combining<br />
sartorial sensitivity of<br />
American designer<br />
Thom Browne with<br />
the brand’s sporting<br />
DNA.<br />
2010 2013 2014<br />
2015 2016 2017 2018<br />
The men’s and<br />
women’s <strong>Moncler</strong><br />
Grenoble collection<br />
made its debut in<br />
New York.<br />
<strong>Moncler</strong> goes public.<br />
<strong>Moncler</strong> was floated<br />
on the Telematic<br />
Shares Market<br />
(MTA),.<br />
<strong>Moncler</strong> supplied the<br />
technical equipment<br />
to the team of the<br />
“K2 – 60 Years Later”<br />
expedition.<br />
<strong>Moncler</strong> personalizes<br />
the new Leica X<br />
‘‘Edition <strong>Moncler</strong>”<br />
presented in an<br />
exhibition at Sotheby’s<br />
in London during<br />
Frieze Art.<br />
<strong>Moncler</strong> produces<br />
its first Sustainability<br />
Report and Sustainability<br />
Plan.<br />
The Group’s turnover<br />
exceeds one billion<br />
euros.<br />
<strong>Moncler</strong> announces<br />
the end of the collaboration<br />
with Thom<br />
Browne for Gamme<br />
Bleu and with Giambattista<br />
Valli for<br />
Gamme Rouge.<br />
Starting from Fall/<br />
Winter 2018, <strong>Moncler</strong><br />
has a new creative<br />
chapter: <strong>Moncler</strong><br />
Genius.
09<br />
MONCLER PROFILE<br />
VISION<br />
<strong>Moncler</strong>’s vision is to pursue sustainable and responsible growth within the<br />
global luxury goods segment, while remaining faithful to its unique heritage.<br />
The company aims to grow stronger as it continues to explore both known<br />
and new avenues, seeking constant dialogue with an ever-broader client<br />
base. Its vision is applied through six pillars which encompass the brand’s<br />
philosophy and values. These include, identity and unique positioning, a<br />
global brand with no filters within the market, selective product range expansion,<br />
direct relationship with clients to always surprise them, digital channel<br />
development and sustainable growth to create value for all stakeholder.<br />
CURRENT STATUS<br />
<strong>Moncler</strong> achieved record sales last year of 1.2 billion euros which is a 27%<br />
increase in sales. <strong>Moncler</strong> is growing at a faster rate than the luxury goods<br />
sector despite the company’s smaller size when compared to others in the<br />
market, specifically it is estimated to continue to grow in sales by 17%. The<br />
company currently has 193 stores worldwide, although it plans to continue<br />
growing by expanding to two new countries per year. Specifically, Spain and<br />
Portugal this year and Thailand and South Africa by 2020.<br />
Recently, the company has implemented a new business strategy. Last year,<br />
it launched <strong>Moncler</strong> Genius, an initiative of the brand to launch different<br />
products and ideas with the goal of attracting different generations and<br />
bringing new energy to the brand. <strong>Moncler</strong> Genius also announced the end<br />
of Gamme Bleu and Gamme Rouge and the collaboration it had with designers<br />
for those lines. In this new creative chapter, the brand has launched<br />
two new concept stores in New York and Tokyo which will feature limited edition<br />
exclusive pieces by a variety of famous designers like Pierpaolo Piccioli,<br />
Simone Rocha, Craig Green, Noir Kei Ninomiya, Hiroshi Fujiwara. This new<br />
approach to fashion collaborations is very new in that by asking multiple creative<br />
directors to work for the same brand, multiple collection are released<br />
on a rolling basis and each director comes with their own set of unique followers<br />
as well. The stores are interactive spaces which showcase a variety of<br />
products such as vintage duvet patchwork blankets inspired by the <strong>Moncler</strong><br />
1952 collection, a selection of Simone Rocha’s boots and bijoux, <strong>Moncler</strong><br />
Grenoble helmets, men’s shoes developed by Green, a special Genius book<br />
by Fujiwara and a snowboard crafted by Burton, among others.
11<br />
THE NEW INITIATIVE<br />
As part of the company’s new business strategy implemented through <strong>Moncler</strong><br />
Genius, with the goal of attracting different generations and bringing<br />
new energy to the company, the brand will now launch a swimwear collection<br />
for women. <strong>Moncler</strong> currently produces swimwear for both men and children<br />
and will introduce swimwear to women as part of their new initiative.<br />
12<br />
<strong>Moncler</strong>’s dedication and technical know-how from the mountains will be<br />
applied to be shown off on the rapid waters anywhere in the world. The line<br />
will be destined to stand out with a combination of colors, tricolor graphic<br />
details and strong personality. Overall, it will boldly reinterpret <strong>Moncler</strong>’s<br />
iconic sportswear with a selection of soft fabrics that support any movement.<br />
It is the perfect extension for the brand in this new era of adventure for the<br />
company.<br />
CUSTOMER SEGMENTATION<br />
As part of <strong>Moncler</strong>’s initiative to attract different generations and seek constant<br />
dialogue with an ever-broader client base, the new swimwear line will<br />
target a younger female customer. Known for sportswear and outerwear, the<br />
brand will now continue to evolve and target the fierce, fashion conscious,<br />
modern woman who wants to feel sexy and sophisticated in a design which<br />
encompasses ultimate form and style.<br />
PRIMARY<br />
& SECONDARY<br />
RESEARCH
13<br />
SWOT ANALYSIS<br />
STRENGTHS<br />
It has a niche brand positioning with far less competition<br />
than in luxury apparel or handbags.<br />
OPORTUNITIES<br />
<strong>Moncler</strong> Genius has the potential to recruit new customers.<br />
Global expansion.<br />
Omnichannel strategy implementation.<br />
Expand product category in the apparel sector.<br />
<strong>Moncler</strong> is growing at a faster rate than the luxury goods<br />
sector despite the company’s smaller size when compared<br />
to others in the market.<br />
<strong>Moncler</strong> has been operating debt-free since 2016<br />
THREATS<br />
WEAKNESSES<br />
Niche brand category.<br />
Counterfeit market.<br />
Strong competition.<br />
Other brands entering the market.<br />
Brand is not associated with potential brand category.
15<br />
COMPETITOR ANALYSIS<br />
Prada is an Italian luxury fashion house that specializes<br />
predominately in leather handbags and accessories.<br />
The brand is also well known for its innovative design<br />
and style. The brand has a swimwear line which always<br />
sets the tone for the new styles of the season. Prada’s<br />
swimwear line attracts the fashionable woman which is<br />
always up to date with the newest trends.<br />
Chanel is a French luxury high fashion house brand that specializes<br />
in clothing and accessories. The brand launched their<br />
first swimwear line in 2018 as part of their ready-to-wear collection<br />
complete with both one and two piece suits. They are<br />
known for the exceptional design and quality and timeless elegance.<br />
Their swimwear line attracts the contemporary women<br />
with a more conservative approach to dressing.<br />
Abysse Official is a small American fashion brand that<br />
specializes uniquely in women’s swimwear. The mission<br />
of the company is to provide functional, ethical and timeless<br />
fashion. Specifically, Abysse aims to push boundaries<br />
in defining fashion’s role directly related to the sports<br />
industry. Their repertoire of products includes one and<br />
two piece suits as well as neoprene wetsuits.<br />
Louis Vuitton is a French fashion house and luxury retail company.<br />
The company is the number one luxury brand in the<br />
market and it is primarily known for its leather good products<br />
and exceptional craftsmanship. Louis Vuitton includes womens<br />
swimwear as part of their vast array of products. The line<br />
features the brand’s typical logo in a variety of colors and patterns.<br />
Cynthia Rowley is a small American lifestyle brand that<br />
is primarily known for its ready-to-wear collection. The<br />
brand’s product line includes pretty-meets-sporty readyto-wear,<br />
surf and swim, fitness, accessories and home<br />
decor. Specifically, their wetsuits are fashionable and<br />
functional in colorful and geometric designs.<br />
Emilio Pucci is an Italian based luxury fashion house that was<br />
founded in the mid 1900’s. The brand is well known for its<br />
use of geometric print fabrics in a kaleidoscope of colors. The<br />
brand is well known for its swimwear line which has long been<br />
seen in many luxury travel destinations and resorts. Pucci’s<br />
swimwear patterns change according to season and attract a<br />
wide variety of women.
17<br />
THE IMC PROCESS<br />
Description of issue<br />
<strong>Moncler</strong>’s already existing swimwear line for both men and children creates<br />
a disfluency by not offering the same to women. With the quality, dedication<br />
and design capabilities that <strong>Moncler</strong> brings to its customers, it will need to<br />
fill the gap for a need of ideal women’s swimwear during winter getaways.<br />
Winter vacations are in demand more than ever, this is because of an increasing<br />
number of travelers that have a global mindset and are willing to<br />
go anywhere–no matter how far or what the time of year. Many destinations<br />
used to have an off-season and peak season, but the concept of seasonality<br />
is disappearing and so is the idea that “anyplace is too far.”<br />
The most luxurious winter experience hotels in the world also have a collection<br />
of spa and rejuvenation services and spaces for their guests to enjoy.<br />
While one might need a fitted <strong>Moncler</strong> down jacket in the day to ski, they will<br />
also need a more suitable swimsuit or bodysuit for the pool.<br />
OPORTUNITIES<br />
A successful line extension into a untapped potential of womens swimwear.<br />
To expand from spring/summer collections to resort collections in the future.<br />
<strong>Moncler</strong> Genius has the potential to attract a new segment of the market.<br />
The brand’s vision to be a global brand with no filters in the market allows for<br />
future expansion.<br />
CHALLENGES<br />
The brand’s image is heavily focused on celebrating winter apparel and accessories<br />
and does not paint a true picture to doning swimwear.<br />
<strong>Moncler</strong> should see dressing women for all types of climates essential. The<br />
swimwear line extension would be a celebrated effort in doing so, it allows<br />
the woman to be empowered in a truly special swimsuit whether she is in<br />
the mountains or at the beach. The brand’s identity has found its recognition<br />
and appreciation with its target audience. The color palette, tricolor graphic<br />
details and strong personality have an untapped potential in the swimwear<br />
line.
19<br />
THE IMC PROCESS<br />
KEY CONSUMER INSIGHTS<br />
MARKET SPACE<br />
The market space is women between the ages of 25-40, that desire luxury<br />
travel experiences beyond regular expectations. They guide their wardrobe<br />
choices by the popular pieces worn by the women she sets as role models.<br />
Their professional journeys limit them to be fully committed to the waves,<br />
making them aspire to be someone else. They are highly active and venture<br />
out into unknown territories to be inspired and empowered.<br />
MENTAL SPACE<br />
The mental space for <strong>Moncler</strong>’s swimwear line is a woman between the ages<br />
of 25-30 that indulge in luxury escapes. She covets products that have the<br />
ability to provide form, function, innovation and most importantly catch attention.<br />
Her impeccable tastes, unparalleled knowledge and financial fluency<br />
guides her wardrobe choices to be nothing but aspirational.<br />
She wants to wander off into an adventure every chance she gets–be it skiing,<br />
hiking, surfing, snowboarding or scuba diving.Her desire for luxury travel<br />
experiences is beyond regular expectations.<br />
ALANA BLANCHARD<br />
Alana Blanchard is a 29 year old pro surfer and model that has won a variety of<br />
championships, making her extremely desirable. Her style is very important<br />
to her on and off the waves; as she balances the function and the aesthetic<br />
in her wardrobe. She sets the dream for any girl that wants to surf, aiming<br />
to perfect their moves like her. She is focused, driven and highly committed.<br />
She is an avid traveller that likes getting away to exciting destinations to surf<br />
her next wave. She is an adrenaline chaser – making <strong>Moncler</strong> her staple.
21<br />
THE IMC PROCESS<br />
CUSTOMER PROFILES<br />
Rachel, 35<br />
Media Director, Saatchi & Saatchi<br />
Becca, 27<br />
Social Media Manager, Google<br />
Income: $300,000 yearly.<br />
Marital Status: Single.<br />
She always takes initiative and charge of<br />
any situation<br />
She is looked up to for her wardrobe style<br />
and lifestyle choices<br />
She is extremely aware of new digital<br />
trends, highly active on social media and<br />
also subscribes to both fashion and surfing<br />
magazines<br />
She is independent, pro-feminism<br />
Always plugged in and has the coolest<br />
gadgets<br />
She lives by a “one new thing a day” rule.<br />
Income: $135,000 yearly.<br />
Marital Status: Married.<br />
Kids: 2.<br />
She is a risk taker, adventure seeker<br />
She looks for new trends be is for fashion,<br />
interiors or restaurants<br />
She is extremely creative and loves to take<br />
on the outdoors<br />
Her motto has and will always be “Carpe<br />
Diem”
23<br />
THE IMC PROCESS<br />
RESEARCH GOALS<br />
With our research, we want to know if our big idea is of interest to our target<br />
market. We want to concept-test our campaign to make sure it rightly<br />
appeals to both the demographics and psychographics of the audiences we<br />
are targeting. This will help us gauge how our target market receives and<br />
behaves with the content that we are curating for them along with channels<br />
that are most appropriate. The proposed brand extension should be a viable<br />
and profitable option for <strong>Moncler</strong> Group, making sure it is a cost effective<br />
strategy.<br />
RESEARCH DESIGN CHART<br />
SOURCES OF INSIGHTS<br />
SECONDARY<br />
PRIMARY<br />
EXISTING KNOWLEDGE BASE<br />
INTERVIEW BASED<br />
QUALITATIVE<br />
COMBINATORY DATA MINING<br />
SMALL - SCALE<br />
(INTERVIEWS)
25<br />
THE IMC PROCESS<br />
Visiting the <strong>Moncler</strong> Group investor website, One Source and Business<br />
Source Premier helped us gain in-depth knowledge of the brand’s ideologies,<br />
values, supply chain practices, business model strategies so that the<br />
efforts we are taking are in complete unison with the brand. Our primary<br />
research included one-on-one interviews with women that were acquainted<br />
with <strong>Moncler</strong> or had been practising active adventure sports.<br />
RESEARCH QUESTIONS<br />
1) What age category do you fall in?<br />
2) Where do you reside?<br />
3) Are you into adventure sports like skiing, hiking or scuba diving? If so,<br />
4) which ones? (CQ)<br />
5) What do you wear when you go to ski?<br />
6) How often to do you buy new gear?<br />
7) What are your top brand choices? Why?<br />
8) What is your usual price range?<br />
9) Have you ever heard of <strong>Moncler</strong>? (CQ)<br />
10) Do you own pieces of the brand?<br />
11) Would you like to own someday?<br />
12) Do you purchase online or in stores?<br />
13) What do you think of <strong>Moncler</strong>’s move of adding a spring/summer line?<br />
14) Would you purchase items from the line?<br />
15) How do you feel about <strong>Moncler</strong> introducing a women’s sports swimwear<br />
line?<br />
16) On which platforms do you see most ads?<br />
ANALYSIS OF RESULTS<br />
From our interviews, we understood that population of research (between<br />
the ages of 25-30) was in fact the audience that we were hoping to target.<br />
They were not only eager to see the brand’s move into swimwear, but also<br />
expressed positive purchase intentions. Their knowledge of the brand and<br />
enthusiasm in accepting a possible swimwear line allowed us to further extend<br />
conversations towards concept testing the big idea. Discussing their<br />
media consumption helped us identify and prioritize channels that we should<br />
be focusing in for campaign execution.
27<br />
THE IMC PROCESS<br />
KEY SUCCESS FACTORS<br />
IDENTIFICATION &<br />
ANALYSIS<br />
HERITAGE<br />
<strong>Moncler</strong>’s rich brand heritage stems from its vast fabric knowledge which it<br />
has successfully applied to its collection since its inception. The brand will<br />
successfully apply their expertise into the swimwear collection that guarantees<br />
utmost comfort, performance and an overall elevation of self.<br />
FUNCTION<br />
The functionality of the swimwear line will be applied through the unique<br />
technology of the fabric in order to ensure that women will be supported<br />
in all of their adventures. This allows them to perform their best in the most<br />
extreme of settings.<br />
AESTHETIC<br />
The aesthetic of the swimwear line is as important as its function because<br />
as a fashion house, the line will make sure to empower women through its<br />
unique design bringing out their distinct and fierce personalities.<br />
INNOVATION<br />
<strong>Moncler</strong> is constantly looking at new directions to explore and markets to<br />
tap. The swimwear line extension is an organic growth move that will guarantee<br />
the company continues to adapt to new trends in the fast paced market<br />
as well as set a benchmark for the new product category.
29<br />
THE IMC PROCESS<br />
POSITIONING STRATEGY FOR<br />
THE NEW INITIATIVE
31<br />
THE IMC PROCESS<br />
DAGMAR MODEL<br />
AWARE<br />
UNAWARE<br />
COMPREHENSION<br />
& IMAGE<br />
ATTITUDE<br />
ACTION
33<br />
THE IMC PROCESS<br />
COMMUNICATION OBJECTIVES<br />
BRAND ORIENTED<br />
SOCIALLY ORIENTED<br />
PRE-PURCHASE ORIENTED<br />
POST-PURCHASE ORIENTED<br />
OBJECTIVE<br />
OBJECTIVE<br />
OBJECTIVE<br />
OBJECTIVE<br />
Brand awareness<br />
Collaborate<br />
Create enquiries<br />
Trial and repeat<br />
Brand differentiation<br />
Connect<br />
Form purchase intentions<br />
Amount and frequency<br />
Brand relevance<br />
Purchase facilitation<br />
TACTICS<br />
TACTICS<br />
TACTICS<br />
TACTICS<br />
Video campaign and print ads<br />
Multi-Channel Marketing<br />
Email marketing<br />
Create ads for every new<br />
Strategy<br />
Social Media, OOH, Print<br />
Media<br />
PR initiatives<br />
Launch swimwear line at SS21<br />
fashion show<br />
swimwear collection twice a<br />
year
35<br />
THE IMC PROCESS<br />
SECONDARY MEDIUM<br />
Traditional media will be the main focus of our secondary medium. The scale<br />
and placement of out-of-home and print advertisements will help bring the<br />
campaign to life.<br />
COMMUNICATION MIX<br />
PRIMARY MEDIUM<br />
The primary medium will include digital media focusing on social media platforms<br />
such as Instagram, Facebook, Youtube and Twitter. Content will also<br />
be developed for microsites specific to the campaign’s launch. The objective<br />
of the microsite is to captivate visitors through interaction and creativity,<br />
making them spend more time on the collection.<br />
SYNERGY<br />
Traditional media will be the main focus of our secondary medium. The scale<br />
and placement of out-of-home and print advertisements will help bring the<br />
campaign to life.
37<br />
THE IMC PROCESS<br />
TIME OF LAUNCH<br />
2020 2021<br />
SEPT OCT NOV DEC JAN FEB MAR ABR MAY JUN<br />
JUL<br />
AUG<br />
SOCIAL MEDIA<br />
moncler.com<br />
OOH<br />
Bus stops, buses, posters.<br />
TRADITIONAL MEDIA<br />
Magazines<br />
Billboards<br />
PROMOTIONAL<br />
Spring/Summer 2020 Milan Fashion Week.
39<br />
THE IMC PROCESS<br />
BUDGET ALLOCATION<br />
Discipline Media Objective Task Cost (In euros) Measuring Effectiveness<br />
Digital<br />
Campaign Video<br />
Instagram<br />
Facebook<br />
Youtube<br />
Twitter<br />
Website & Microsites<br />
The video will help spread<br />
awareness of the <strong>Moncler</strong><br />
womens swimwear line.<br />
Creatively developed content will<br />
be shared on Instagram to<br />
announce the collection and<br />
spread salience among the<br />
followers.<br />
To rapidly increase brand<br />
awarenes and run targeted ads<br />
to a tailored and prefered<br />
audience.<br />
To tap into the opportunity of<br />
growing Youtube subscribers<br />
To circulate important additions<br />
and news of the brand in the<br />
Twitter community and spread<br />
awareness.<br />
To drive traffic to the <strong>Moncler</strong><br />
website through multiple social<br />
media channels<br />
The story will encapsulate the<br />
confident, fearless and<br />
powerful woman that is worthy<br />
of the brand's latest creation.<br />
The campaign video will be a<br />
part of a social media strategyacross<br />
platforms like<br />
measure of effectiveness for the<br />
The number of video views is the primary<br />
Instagram, Facebook, Youtube<br />
campiagn video. Likes, shares,<br />
and Twitter. It will be used to<br />
comments and retweets on the video will<br />
generate a buzz, augment<br />
help understand the virality of the video<br />
brand identity and help<br />
among the audience. The video will also<br />
reshare across millions of<br />
be a means to lead audiences to the<br />
users. It will also invite new<br />
website for purchase, therefore, the<br />
audiences to identify and<br />
number of leads will also be an important<br />
interact with the brand. €1,000,000.00 KPI.<br />
Photoshoot images, videos,<br />
behind-the scene images,<br />
press and celebrity coverage<br />
will be posted to be shared on<br />
Instagram. Frequently<br />
updating the feed at the time<br />
of pre-launch, launch and even<br />
after post-launch will help<br />
maintain continuity of the<br />
brand's core message. Use of<br />
various Instagram features like<br />
Stories, IGTV, Hashtags and<br />
tags will help grow likability for<br />
the brand online. €40,000.00<br />
Facebook will allow <strong>Moncler</strong> to<br />
be more descriptive along with<br />
pictures and videos. Extensive<br />
campaigns like page likes,<br />
post engagement, website<br />
traffic and product purchase<br />
ads will let the target customer<br />
interact with the brand's<br />
product content more<br />
frequently. €30,000.00<br />
The brand has potential to<br />
grow their Youtube<br />
subscribers by sharing the<br />
engaging and thought<br />
provoking developed video. €200,000.00<br />
The engagement factor i.e. likes,<br />
comments, tags and reposts will help<br />
measure effectiveness. The use of the<br />
hashtag will also let the brand understand<br />
the online community it was able to build<br />
for itself. For paid campaigns, the number<br />
of post enagagement through likes and<br />
comments, the number of profile views<br />
and website visits will be the ideal<br />
indicators for success.<br />
Analytical reviews of the organic and paid<br />
ads is the most effective way to see the<br />
performance of the content being<br />
uploaded. Through Facebook Analytics,<br />
the brand can clearly identify whether the<br />
targeting is reaping ebnefits for the<br />
objective. Apart from tracking the number<br />
of likes, shares, comments and website<br />
visits-the brand will also be abel to<br />
identify behavioural patterns of the target<br />
audience.<br />
The number of likes to each video posted<br />
and by extension, the increase in<br />
subscribers will measure effectiveness.<br />
Sharing news of latest<br />
The number of people that interact with<br />
collection in the form of<br />
the tweets by commenting and retweeting<br />
images, videos and celebrity<br />
will determine the popularity of the<br />
coverage will allow word to<br />
content being uploaded. Inclusion of the<br />
spread faster, thereby creating<br />
hashtags will also let the brand follow the<br />
a buzz. €15,000.00 discussions across the online community.<br />
Visuals developed from the<br />
creative ad directions will be<br />
promoted on the home page<br />
The number of website clicks and leads<br />
on the <strong>Moncler</strong> Website with<br />
generated by the posts and videos will be<br />
links aiding purchase for<br />
a major indicator to measure<br />
anyone that visits the website.<br />
effectiveness. Google Analytics will aid in<br />
VisitorsMicrosites will<br />
understanding information about average<br />
specifically help the campaign<br />
session time, drop out rates, cart<br />
perform better during the time<br />
additions, cart abandonments and sale<br />
of launch. €200,000.00 fulfillment.<br />
DIGITAL<br />
Promotions<br />
Traditional<br />
Spring Summer 2020<br />
Fashion Show<br />
Amalfi Coast<br />
Pop-Up shop/event<br />
June 2021<br />
Miami Swim Week<br />
Pop-up shop/trunk show<br />
July 2021<br />
US Open of Surfing<br />
Pop-up Shop/Event<br />
Malibu<br />
July-August 2021<br />
TRADITIONAL<br />
Bus Stations<br />
Posters<br />
Magazines<br />
Billboards<br />
To build brand awareness<br />
specificially related to the new<br />
swimwear launch and have<br />
consumers interact with the<br />
differernt social media platforms<br />
and company website to promote<br />
purchases.<br />
To increase awareness among<br />
the readers of the new product<br />
line extension.<br />
To help augment the brand<br />
image by rapidly increasing<br />
awareness.<br />
To provide a worthy platform and<br />
inform the important fashion<br />
stakeholders so they can<br />
positively advocate the brand<br />
Ads on either sides of the bus<br />
station and in the sheds will let<br />
commuters witness the brand's<br />
new extension of the<br />
swimwear line. In addition,<br />
investing in digital bllboards<br />
will also let the brand bring<br />
The number of social media shares<br />
fabricated videos to the<br />
through hashtags, website traffic,<br />
audiences on ground. €300,000.00<br />
purchase intentions and sales.<br />
Posters on the buildings that<br />
are close to sidewalks and city<br />
centres/recreational centres<br />
will be ideal to draw attention<br />
to images of the brand's<br />
swimwear line. €500,000.00<br />
While the brand already<br />
allocates maximum of its ad<br />
budget to magazines, it can<br />
continue to do so as it has<br />
proven to be most effective.<br />
The audience that reads<br />
magazines is the right one that<br />
Monthly circulation and number of<br />
the brand wants to inform,<br />
subsccriptions to the magazine are<br />
educate and interact with. €5,000,000.00 important to measure effectiveness.<br />
Large billboards are easy to<br />
catch attention on the ground<br />
For billboards, it is important to focus on<br />
level as well from buildings,<br />
the location more than anything. The<br />
bridges and other landmarked<br />
closer the proximity of the billboard to the<br />
places. Styles from the brand's<br />
store, the more successful it will prove to<br />
latest collection will be<br />
be. Factors such as foot traffic,<br />
featured on large billboards<br />
demographic of the foot traffic and<br />
around the vicinity of the<br />
number of vehicles passing by each day<br />
<strong>Moncler</strong> store. €2,000,000.00 will constantly need to be monitored.<br />
A fashion show is essential for<br />
the brand to showcase its<br />
womenswear line to the world<br />
for the very first time. This<br />
The amount of press coverage will<br />
fashion show will gather the<br />
declare the popularity of the event and<br />
top tier influencers and<br />
will create a buzz on social media as well<br />
thoughtleaders in the fashion<br />
as for articles and interviews to be<br />
industry that will be future<br />
published soon after the show. The<br />
spokespersons and doners of<br />
weight of the guest list will play an<br />
the collection. This will<br />
important role to measure effectiveness<br />
influence many more<br />
as the acceptance and declaration will<br />
opportunities for the brand. €3,000,000.00 begin from the industry.<br />
To bring an initial wave of<br />
awareness to the new swimwear The pop-up shop will last a<br />
launch in one of the most popular week with a one night opening<br />
summer destinations in Europe. event. €1,000,000.00<br />
The main goal of the Miami Swim<br />
Week event is to generate brand<br />
awareness, media coverage, and<br />
to generate sales.<br />
The objective of the pop-up shop<br />
and event during the US Open of<br />
Surfing in Malibu is to generate<br />
brand awareness predominantely<br />
among the mental space of our<br />
target market. Nevertheless, the<br />
event will also be attended by<br />
socialites and other notables as it<br />
is strategically located in the<br />
affluent town of Malibu.<br />
<strong>Moncler</strong> will showcase their<br />
swimwear line at the Miami<br />
Swim Week with a week long<br />
trunk show and pop-up shop.<br />
The pop-up event will begin<br />
with a one-night fashion show,<br />
and the following days the line<br />
will be displayed as a static<br />
show. Industry professionals,<br />
fashion influencers, models,<br />
and media will be invited to<br />
experience the event. €500,000.00<br />
The brand will showcase their<br />
new swimwear collection<br />
during the exclusive US Open<br />
of Surfing in order to attract a<br />
broader consumer base. It will<br />
also host one of the most<br />
important events of the<br />
competition with a larger<br />
consumer pool. €2,000,000.00<br />
PROMOTIONS<br />
The effectiveness of this initiative can be<br />
measured directly through sales, user<br />
generated content and media coverage.<br />
TOTAL: €15,585,000<br />
MARKETING BUDGET: €16,620,000<br />
The swimwear line is projected to generate €83.1 million, which will leave a<br />
€16,62 million budget for marketing initiatives.
41<br />
THE IMC PROCESS<br />
STORY LINE<br />
Liz is at the beach, completely absorbed in her thoughts. While getting tan,<br />
she dreams about being a fearless and adventurous surfer. She chases risks<br />
at the rhythm of the rapid waves. Her gear casts a vision of herself in ultimate<br />
spirits. She powers through, being her fierce, desirable and authentic self.<br />
She is awakened realizing it was all a dream.<br />
BIG IDEA<br />
The concept aims to target the fierce woman that aspires<br />
to live a life filled with adrenaline and adventure. The swimwear<br />
line will make woman feel in control and powerful.<br />
Her suit and personality have a unique story to tell.
43<br />
THE IMC PROCESS<br />
EXECUTION<br />
EXPLORATIVE CONCEPT TESTING<br />
In order to test the concept for our campaign we conducted a focus group<br />
where we asked the participants questions about the brand perception,<br />
opinions on the line extension and the campaign concept.<br />
ASPIRATIONAL LIFESTYLE<br />
KEY FINDINGS<br />
ABOUT MONCLER<br />
SENSATIONAL ADVENTURE<br />
The brand is associated with ski and winter clothes<br />
<strong>Moncler</strong> is perceived as both functional and aesthetic<br />
The brand is considered a luxury brand<br />
SWIMWEAR LINE EXTENSION<br />
Participants Expect the brand to be cohesive with their current product<br />
Participants expect swimwear line to be of high quality in terms of fabrics and construction<br />
of garment.<br />
The swimwear needs to follow the brands values: functional and stylish.<br />
<strong>Swimwear</strong> <strong>Line</strong> should be aspirational and realistic
45<br />
THE IMC PROCESS<br />
PRELIMINARY SUBJECTIVE<br />
EVALUATIONS OF EXECUTIONS<br />
KEY FINDINGS<br />
Ad concept had positive reactions in terms of staying true to the brand values, mission<br />
and associations.<br />
Ad will successfully showcase both functional, aesthetic and aspirational values.<br />
CAMPAIGN TRACKING<br />
The main objectives for the “Ride Your Dreams” campaign is to measure brand awareness<br />
and purchase intentions. Campaign tracking will begin at the pre-launch stage of<br />
the campaign. To make sure brand recall is positive and effective, <strong>Moncler</strong> will conduct<br />
interviews and surveys with the target audience. This will help understand their perception<br />
of the brand’s image. Continuous tracking of the campaign through the pre-launch,<br />
launch and post launch stages will allow the brand to analyze performance of the content<br />
and the swimwear line. <strong>Moncler</strong> will measure the outcomes and ad diagnostics of<br />
the campaign to gauge the overall success.<br />
DIAGNOSTIC MEASURES<br />
& METRICS<br />
The continual and periodical tracking of the campaign will evaluate various key performance<br />
indicators set across the media mix. For social media platforms such as Instagram,<br />
Youtube, Facebook and Twitter - the ad diagnostics will depend on tracking<br />
video views, likes, comments, reach, re-shares and seconds watched, hashtag usage.<br />
Across other digital media; keyword searches, subscriptions to email, website visits,<br />
session times and cart additions and sales fulfillment will be diagnosed. Outdoor media<br />
will be treated slightly differently by taking account of the amount of readership, subscription,<br />
footfall and demographics of foot traffic in close proximities to the advertisements.
47<br />
FINAL ADS
49<br />
FINAL ADS
51<br />
MOCKUPS
53<br />
MOCKUPS
55<br />
MOCKUPS
57<br />
REFERENCES<br />
ZARGANI, LUISA. “<strong>Moncler</strong> Goes Beyond Expectations.” WWD: Women’s Wear Daily, July 2018, p. 2. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=130908902&site=bsi-live.<br />
ZARGANI, LUISA. “<strong>Moncler</strong> Reports Rise in Sales, Genius Project Success.” WWD: Women’s Wear Daily, Mar. 2019, p. 8. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=135040868&site=bsi-live.<br />
“Advertising Campaigns.” <strong>Moncler</strong>group, www.monclergroup.com/en/media/media-archive/advertising-campaigns.<br />
“Isn’t It Genius? <strong>Moncler</strong> Will Smarten Up Your Fall Wardrobe.” Vogue, Vogue, 7 Feb. 2019, www.vogue.com/article/moncler-genius-collection-fall-fashion.<br />
Levine, Joshua. “How CEO Remo Ruffini Is Reinventing <strong>Moncler</strong> for a Faster Fashion World.” The Wall Street Journal, Dow Jones & Company, 8 Oct. 2018, www.wsj.com/articles/how-ceo-remo-ruffini-is-reinventing-moncler-for-a-faster-fashion-world-1539006956.<br />
“<strong>Moncler</strong>.” The Business of Fashion, www.businessoffashion.com/articles/tags/organisations/moncler.<br />
White, Sarah. “<strong>Moncler</strong> Aspires to Give Its Puffer Jackets a Monthly Makeover.” Reuters, Thomson Reuters, 30 May 2018, www.reuters.com/article/us-italy-moncler-ceo/moncler-aspires-to-give-itspuffer-jackets-a-monthly-makeover-idUSKCN1IV2C9.
58<br />
REFERENCES<br />
Burlet, Fleur. “<strong>Moncler</strong> Genius.” WWD: Women’s Wear Daily, Feb. 2019, p. 23. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=134881435&site=bsi-live.<br />
CELESTE, SOFIA. “<strong>Moncler</strong> Sales Near 1.2 Billion Euros.” WWD: Women’s Wear Daily, Feb. 2018, p. 2. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=131655464&site=bsi-live.<br />
CONTI, SAMANTHA. “HSBC: <strong>Luxury</strong> Growth Will Slow to 6%, But Don’t Panic: The Bank Sees Sector Growth Slowing from 9 Percent in 2018 to 6 Percent in 2019 and 2020.” WWD: Women’s Wear<br />
Daily, Jan. 2019, p. 9. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=134063512&site=bsi-live.<br />
“<strong>Moncler</strong> SpA (MONC.MI) Company Profile.” Reuters, Thomson Reuters, www.reuters.com/finance/stocks/company-profile/MONC.MI.<br />
Sinclair Scott, Fiona. “<strong>Moncler</strong> Genius: One <strong>Luxury</strong> Brand’s Strategy to Reinvent the Fashion Model.” CNN, Cable News Network, 21 Feb. 2019, www.cnn.com/style/article/moncler-genius/index.<br />
html.<br />
“Strategy, History, Vision.” <strong>Moncler</strong> Group, <strong>Moncler</strong> Group, www.monclergroup.com/en/investor-relations/strategy.<br />
TURRA, ALESSANDRA. “<strong>Moncler</strong> Opens ‘The House Of Genius’ Concept Stores.” WWD: Women’s Wear Daily, Oct. 2018, p. 5. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=132151193&site=bsi-live.<br />
Williams, Robert. “When Cold-Weather Coats Get Too Hot.” Bloomberg Businessweek, no. 4566, Apr. 2018, pp. 20–21. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=129188110&site=bsi-live.<br />
ZARGANI, LUISA. “<strong>Moncler</strong> Goes Beyond Expectations.” WWD: Women’s Wear Daily, July 2018, p. 2. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=130908902&site=bsi-live.<br />
ZARGANI, LUISA. “<strong>Moncler</strong> Reports Rise in Sales, Genius Project Success.” WWD: Women’s Wear Daily, Mar. 2019, p. 8. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=135040868&site=bsi-live.
59<br />
REFERENCES<br />
Burlet, Fleur. “<strong>Moncler</strong> Genius.” WWD: Women’s Wear Daily, Feb. 2019, p. 23. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=134881435&site=bsi-live.<br />
CELESTE, SOFIA. “<strong>Moncler</strong> Sales Near 1.2 Billion Euros.” WWD: Women’s Wear Daily, Feb. 2018, p. 2. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=131655464&site=bsi-live.<br />
CONTI, SAMANTHA. “HSBC: <strong>Luxury</strong> Growth Will Slow to 6%, But Don’t Panic: The Bank Sees Sector Growth Slowing from 9 Percent in 2018 to 6 Percent in 2019 and 2020.” WWD: Women’s Wear<br />
Daily, Jan. 2019, p. 9. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=134063512&site=bsi-live.<br />
“<strong>Moncler</strong> SpA (MONC.MI) Company Profile.” Reuters, Thomson Reuters, www.reuters.com/finance/stocks/company-profile/MONC.MI.<br />
Sinclair Scott, Fiona. “<strong>Moncler</strong> Genius: One <strong>Luxury</strong> Brand’s Strategy to Reinvent the Fashion Model.” CNN, Cable News Network, 21 Feb. 2019, www.cnn.com/style/article/moncler-genius/index.<br />
html.<br />
“Strategy, History, Vision.” <strong>Moncler</strong> Group, <strong>Moncler</strong> Group, www.monclergroup.com/en/investor-relations/strategy.<br />
TURRA, ALESSANDRA. “<strong>Moncler</strong> Opens ‘The House Of Genius’ Concept Stores.” WWD: Women’s Wear Daily, Oct. 2018, p. 5. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=132151193&site=bsi-live.<br />
Williams, Robert. “When Cold-Weather Coats Get Too Hot.” Bloomberg Businessweek, no. 4566, Apr. 2018, pp. 20–21. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=buh&AN=129188110&site=bsi-live.