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Welcome (insert name here) to the joyful world of

Jollibee!

We are very happy that you have chosen to embark on

this wonderful journey with us as our new (insert job

title here). We are extremely grateful to have you and

are very proud to have someone as competent and

experienced as you. Your (insert department /

business unit here) family is very excited to have you

on-board!

In Jollibee, you will find some of the best and jolliest

people who believe that every day is a fun-filled

learning experience. Guided by our values, we see to it

that we give our best in everything that we do, while

recognizing that each individual’s uniqueness

contributes greatly to our organization’s success.

We hope that you settle in nicely and we wish you the

very best of luck!

First word that comes to mind when you think of Jollibee?

JJ Alano

Jollibee President



1975

Jollibee History &

Milestones

• Mr. Tony Tan and his family opens a Magnolia Ice cream parlor at

Cubao. This will later become the 1st Jollibee Outlet.

1979

1981

•Jollibee Foods Corporation enters the list of Top 1000 Corporations

in the Philippines.

•Jollibee ended the year with 10 stores

•Jollibee pioneers the use of in-store promotions, novelty premium items

and Kiddie Birthday packages for kids.

•Palabok Fiesta is introduced.

1982

• Jollibee posts 1st year sales of P2 million

• Jollibee is incorporated as a 100% Filipino-owned company,

with seven Jollibee fast food restaurants within Metro

Manila as its initial network.

• The Yumburger becomes its first flagship product.

1979

1978

• Spaghetti Special is introduced.

• Jollibee’s first franchised-store opens at Ronquillo, Sta. Cruz,

Manila.

1983

•The Langhap-Sarap TV ad Campaign is launched.

•Chickee and Lady Moo join the Jollibee mascots.

•Champ hamburger is launched.

•Jollibee enters list of Top 500 Corporations and assumes market

leadership in local fast food industry.

•Mascots Champ and Hetty join the Jollibee family.

1984

•Jollibee launches its 1st TV commercial.

•Jollibee’s Chickenjoy and French Fries are

launched.

•The well-loved Jollibee mascot is conceived to

support brand awareness and identity efforts.

Other mascots are later introduced.

•Jollibee’s Chickenjoy becomes one of its bestselling

menu items.

1980

1985

•Jollibee becomes the market

leader in the fast food industry.

•Breakfast Joys are introduced.


Jollibee History &

Milestones

• 2nd Brunei store opens.

1981 • 1979 Jollibee sales hit the P1.3 billion mark, giving the brand the

distinction as the first fast food chain to surpass the billion-peso

sales mark.

1989

1986

•The Philippine’s Top 250 Corporations list includes Jollibee Foods

Corporation.

•Jollibee adds Chunky Chicken Sandwich in its menu.

1990

• Jollibee adds Jolly Hotdog, Chickenjoy Take-Me-Out, Coleslaw, and Peach

Mango Pie to its ever-growing menu.

• Jollibee post sales of P1.8 billion.

• Sales of P570 million pushes Jollibee into the elite Top 100 Corporations.

• Jollibee opens 1st fast food outlet in Brunei, marking its entry into the

global market.

1987

1988

• Jolly Twirls softserve is successfully launched.

• Jollibee’s system-wide sales hit P921 million, further leading market

share of 31% in the fast food industry and a dominant 57% share in the

hamburger segment.

• Jollibee celebrates its 10th year anniversary.

• Jollibee opens its 1st store outside Luzon in Cagayan de Oro City.

• Jollibee’s 100th store opens in Davao City.

• Jollibee opens a record high of 35 new stores.

• Jollibee launches its Pancakes and Jolly Meals.

• Jollibee sales hit a whopping P2.65 billion.

1991


Jollibee History &

Milestones

1995

• Jollibee opens an additional 20 stores in the Philippines,bringing its

total store network to 168.

• Jollibee successfully opens stores abroad: Guam, Dubai, United Arab

Emirates, Kuwait, and Jeddah, and Kingdom of Saudi Arabia.

1992

• Jollibee sales hit the P3.365 billion.

• Jollibee improves its softserve ice cream line by offering fruit-flavored

ice cream.

• Jollibee corners 73% if the Hamburger segment.

• Jollibee has 112 stores nationwide.

• Jollibee maintains its advantage over its competitors by acquiring

more than 50% share of the fast food industry.

• On July 13, JFC is listed in the Philippine Stocks Exchange with an

initial offering of P9.00 per share.

• In October 1993, JFC shares are being sold for P20.00, a windfall or

more than 135%.

• Marketing launched its At Home Ako sa Jollibee ad campaign,

focusing on Jollibee’s loyal customers.

• Jollibee introduces the Kiddie Pack Promo.

• JFC moves to Jollibee Centre Building in Ortigas Center, Pasig, for its

new Main Office site.

1993

• Jollibee opens its 200th store in Malolos Bulacan.

• Jollibee’s system-wide sales increase to P8.29 billion which translates to

a market share of more than 50% among all hamburger fast food

chains.

• Jollibee has 208 stores nationwide.

• Mary’s Chicken was born; a semi-self service restaurant and another

Jollibee subsidiary.

• The company reengineers its visual identity system.

• Amazing Aloha is launched.

• The 1st Jollibee store in Hong Kong opens.

• Jollibee launches various projects, such as Maaga ang Pasko sa Jollibee

and Chikiting Patrol: at Home Ako Dito. These projects’ main objective

was to protect and contribute to the development of the Filipino

children.

1997

1996

• System-wide sales increase to P11.17 billion.

• Jollibee launches “Kaya mo Kid” project which aims to instill positive

values to children and help them achieve their dreams and ambitions.

1994

• 148 Jollibee stores nationwide by year-end.

• JFC expands into the pizza-pasta segment with the acquisition of

Greenwich Pizza Corporation.


Jollibee History &

Milestones

2001

• Jollibee opens its 400th store in Intramuros.

• System-wide sales rose to 18.8% to P24.11 billion. Income reaches

P959 million.

• JFC store network expands to 800 restaurants, which includes

Greenwich and Chowking stores.

1998

•31 more Jollibee stores open, bringing the total to 381 stores.

•Jollibee acquires Chowking .

•JFC’s system-wide sales reach P20 billion.

• Revenues almost reach the P27-billion mark. JFC number of stores

exceeded 900.

2002

2003

• JFC store count reaches 988 nationwide.

• Jollibee celebrates its 25th year.

• Jollibee opens 50 stores nationwide, which increased the store count to 350

stores.

• The Cheezy Bacon Mushroom Burger is introduced to its line of specialty

burgers.

1999

• Jollibee opens its 500th store in Basilan.

• Jollibee inaugurates its biggest and most modern commissary in

Camelray Industrial Park in Canlubang, Laguna with President Gloria

Macapagal Arroyo as guest of honor.

• JFC acquires its 1st foreign brand – Yonghe King, a fast food chain in

China.

• The Jollibee Group Foundation is established.

2004

2000

• 31 more Jollibee stores open, bringing the total to 381 stores.

• Jollibee acquires Chowking.

• JFC’s system-wide sales reach P20 billion.

2005

• JFC acquires Red Ribbon Bakeshop.


Jollibee History &

Milestones

2008

• Jollibee stages first ever holiday musical special for children dubbed “A

Magical Christmas at Jollitown”.

• Jollibee and the Jollibee Franchisees Association launched the 30th

anniversary special novelty offering – Hug and Share Doll. Proceeds of the

sales will all be donated to charity.

• Biggest and grandest Maaga ang Pasko caps off Jollibee’s 30th anniversary.

Total of more than 117,000 toys and books collected were the highest ever

in the campaign’s 14-year history.

2006

• Jollibee opens 600th store in Aparri, Cagayan.

• Jollibee opens Las Vegas outlet.

2007

• Jollibee launches Jollitown, the first children’s TV show in the country to be

produced by a fast food chain.

• Jollibee marks its 30th anniversary.

• Jollibee strengthens US network with the opening of three new stores.

• Jollibee opens its 700th store in Baguio City.

• Jollibee opens its first store in Qatar.

2011 • Jollibee opens its first store in Hawaii, USA.

• Jollibee launches its first Family Values Award.

• Jollibee opens its first store in Kuwait.

2010

2012

2008

2013

• Jollibee celebrates its 35th anniversary.

• Jollibee opens in Singapore, which has a record first-day sales.

• Jollibee opens its 800th store in Malaybalay, Bukidnon.

• Jollibee opens its 100th international store in Jubail, Saudi Arabia.

• JFC’s systemwide sales breaks the P100-billion sales mark.


Jollibee History &

Milestones

2014

•Jollibee opens its 100th store in Mindanao.

•JFC’s stock price reaches the P200-level.

•Jollibee’s official Facebook account breaches 1 million likes from

Facebook users.

•Jollibee opens its 900th Philippine store in Palo, Leyte.

•Jollibee reaches its 1000th store as it opens its first store in Dubai, UAE.

•Jollibee opens its first store in Bahrain.

2015


Jollibee Awards &

Recognition

1984

•WEA gives Jollibee the Gold Record Award for outstanding sales

of Jollibee songs - 1984

•Jollibee opens its 900th Philippine store in Palo, Leyte.

•Jollibee reaches its 1000th store as it opens its first store in Dubai, UAE.

•Jollibee opens its first store in Bahrain.

2015


AWARDS & RECOGNITION

•WEA gives Jollibee the Gold Record Award for outstanding sales

of Jollibee songs - 1984

•The “Langhap-Sarap” campaign is awarded as the most effective ad

campaign in the food category during the 9th Philippine Advertising

Congress - 1985

•Jollibee wins the 9th International Foods Award from El Comestible in

Barcelona, Spain. - 1986

•Tony Tan wins the Agora Award for entrepreneurship given by the

Philippine Marketing Association. - 1986

• Tony Tan is named one of the Ten Outstanding Manilans. - 1988

• Jollibee wins the Anvil Award for outstanding PR campaign in relation

to the achievement of its marketing objective on its Filipino Talents

campaign.-1988

• Balut and Ligaw TV commercials wins the Kidlat Award in the Service

and Leisure Products category during the 11th Philippine Ad

Congress. – 1989

• Tony Tan is awarded the Triple Award by AIM as Outstanding AIM

Alumnus.-1990

• Jollibee receives the Excellence in Marketing Management Award from

the Asian Institute of Management.-1990

• The Lola TV commercial wins the Grand Araw Award and an award of

excellence for the promotion of Filipino Values during the Philippine

Ad Congress.-1991

• Jollibee receives award for the Outstanding Corporate Safety

Consciousness Programs by the Safety Organization of the Philippines

(SOP).-1991

• Jollibee is cited as one of the leading companies in Asia by the Far

Eastern Economic Review.-1994

• Jollibee is cited again as one of the leading companies in Asia by the Far

Eastern Economic Review.-1995

•For the 3rd straight year, Far Eastern Economic Review ranked Jollibee as

the Philippines’ leading company.-1998

•Asian Business Magazine ranks Jollibee as the Most Admired Company in

the Philippines and the 3rd over-all in Asia, surpassed only by global giants

General Electric and Microsoft.-1998

•Far Eastern Economic Review cites Jollibee as the Philippines’ leading

business corporation.-1999

• For the 3rd straight year, Far Eastern Economic Review ranked Jollibee

as the Philippines’ leading company.-2000

• Asian Business Magazine ranks Jollibee as the Most Admired

Company in the Philippines and the 3rd over-all in Asia, surpassed

only by global giants General Electric and Microsoft.-2000

• Tony Tan is named MAP “Management Man of the Year”.-2002

• For the sixth straight year, the Far Eastern Economic Review ranked

JFC as the Philippines’ Leading Company.-2003

• Chairman and Chief Executive Officer Tony Tan Caktiong is named

Ernest and Young’s 2004 World Entrepreneur of the Year.-2004

• Ernesto Tan Mantiong receives Corporate Citizen Award of the year

from CNBC Asian Business Leaders Awards.-2006

• Tony Tan Caktiong and Ernesto Tan Mantiong are featured by BBC and

CNBC Managing Asia, respectively.-2008

• Jollibee bested some of Asia Pacific’s biggest multinationals as it

bagged the FMCG and F & B Asia Pacific Supply Chain Excellence Award

at the SCM Logistics Excellence Award held in Singapore.-2008

• Zenith Foods Corporation, the commissary plant of JFC, adjudged the

national winner of Meat Processing Plant AAA category in the search

for Best Meat Establishment of the National Meat Inspection Service.-

2008


AWARDS & RECOGNITION

• Jollibee wins the Award of Excellence in the Philippine Quill

Awards for Media Relations Program(30th anniversary

campaign).-2008

• Jollibee bags CMMA and three Araw Values Award.-2008

• Jollibee is named by New York-based magazine Travel + Leisure

as one of the best fast food chains in the world.-2012

• USA’s Restaurant Business Magazine includes Jollibee as

among the 50 fastest growing chains in the United States.-

2013

• Tony Tan Caktiong, JFC’s Chairman & CEO, is named Global

Filipino Executive of the Year at the Asia CEO Awards.-2013

• Jollibee is named Outstanding Food Retailer-Large Category at

the Philippine Retailers’ Association Awards.-2014

•Jollibee is included among the top 10 international fast food

restaurants in the United States by The Daily Meal.-2014

•Jollibee is hailed as “best international restaurant chain” by USbased

food and lifestyle website, Thrillist.-2014



JFC VALUES



What will I buy with my first salary?




How old was I when Jollibee was born?



PHOTO WITH THE

TEAM

WHO IS like ME?

Name of Division head

Photo with your

Division head

Initials of Division head

Executive secretary of

Division head

_______________________


Did you know that the name Jollibee came from the words

Jolly and Bee? Tony Tan and his family wanted to build and

project an image of a fast-food restaurant that was

effectively run by employees as busy and as well organized

as bees in the bee colony, happy, and eagerly serving the

customers.




















Jollibee International

usa

kuwait

Saudi arabia

Qatar

uae

Hong kong

Brunei

bahrain

Singapore

vietnam





MO – Main Office

MOIP – Main Office

Integration Program

TC – Telecommute

ROIP – Restaurant

Operations Immersion

Program

ESS – Employee Self-Service

OE – Operational Excellence

NBC – National Business Channels

RS – Restaurant Systems

BT – Business Technology

QM – Quality Management

LT – Leadership Team

CBG – Country Business Grp

SBU – Strategic Business Unit

JB – Jollibee

CK – Chowking

MI – Mang Inasal

GW - Greenwich

RR – Red Ribbon

BK – Burger King

PA – Performance Appraisal

EMF – Employee Movement

Form

MRF – Manpower Requisition

Form

PAM – Personnel Action Memo

dt – drive-thru

Tc – transaction count

JEDS – Jollibee Express

Delivery Service

Jkp – jb kids party

Bos – big order service

IMPORTANT

Jargons

RBU – Regional Business Unit

ES – Executive Secretary

OD – Operations Director

OA – Operations Assistant

AM – Area Manager

RM – Restaurant Manager

ARM – Assistant Restaurant

Manager

BOTP – Basic Operations

Training Program

FSC – Food, Service, Cleanliness

FCPC – Food Cost, Paper Cost

PAPE – Presidential Awards for

Performance Excellence


Operations



PHOTO WITH THE

TEAM

WHO IS like ME?

Name of Dept. head

Photo with your

dept. head

__________________

Initials of Dept. head

__________________

Executive secretary of

Dept. head

_______________________



Awards and Milestones

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