Outsourcing: the do's and don'ts for every type of company
Is your business growing, and are you interested in outsourcing several services? In this blog, we explain what you should and should not do with this.
Is your business growing, and are you interested in outsourcing several services? In this blog, we explain what you should and should not do with this.
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Outsourcing is a concept that is becoming increasingly
common within companies. But what is outsourcing?
Outsourcing is outsourcing work to another company.
These services are often provided by a third party,
freelancers or virtual assistants. Outsourcing often
improves the service and unburdens the employees. Is
your company growing, and are you interested in
outsourcing several services?
In this blog, we explain what you should and should not
do with this.
OUTSOURCING
The Do's and Don'ts for
Every Type of Company
The do's of outsourcing
Ensure quality
When you approach a company for taking over specific work, it is, of course, vital that it is properly
executed. Therefore, deploy professionals who are specialized in that field and do not simply place it
somewhere.
In this way, you make optimal use of the knowledge and experience of third parties. After all, it is about
the future of your company.
Make a choice between in-shoring and offshoring.
There are various options for outsourcing. You can choose between inshoring and offshoring.
With inshoring, the work is still done at your office, but someone else takes over the responsibility for
you.
In the case of offshoring, a third party is involved who provides the work remotely. You can see this, for
example, at call centers. There is then another company that specializes in this and can perform cheaper
labor. Choose the type of business process outsourcing services that best fits your company.
Document everything well
When outsourcing your work, it is essential to document this properly. It takes time for two companies
to work well together, which is why it is necessary to make good agreements.
If you properly document all this, the transfer will be smoother, and misunderstandings will be
prevented.
The outs of outsourcing
Don't go ice cream overnight
When you want to outsource, it is essential to think carefully about this. Start on a small scale and only
start enlarging when things are going well.
Also, first, try to get a clear picture of what the other company will do for you before you record
everything. Once you have outsourced it, you have lost control, and you no longer have direct insight
into the work process.
Don't lose knowledge.
If you like outsourcing work, you may be inclined to do this for more tasks. Nowadays, you can
outsource almost everything, including core activities. Be careful not to lose knowledge.
Only outsource something when you are a mature organization that knows what the need for the
company is. That way, you prevent, for example, confidential information from leaking out.
Do not ignore the cost savings.
Many companies consider outsourcing to save costs. However, this is sometimes disappointing in
practice. A specialized company can often perform the work more efficiently and, therefore, cheaper.
A condition that employees taken over receive the terms of employment of the acquiring company. This
is usually not possible without compensation for the difference in employment conditions over a
specified period. It will, therefore, only result in cost savings in the long term.
Outsourcing to a virtual assistant
If your company is not yet ready to outsource work to a large party, it is interesting to look for a virtual
assistant. You can easily outsource tasks such as administration and research without risk. So you have
no pension costs, travel costs, or costs for a workplace.
Our virtual assistant services offers support for the extra hours that your company needs. That way, you
don't have to estimate the hours you need, but you can outsource the work. Contact us to investigate
the possibilities.