Solid Waste Management Department - City of Mesa

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Year in Review Despite the continued uncertainty of the global economic environment, the Solid Waste Management Department was able to continue to provide its assortment of programs and services to residential and commercial customers. Automated Side Loader / Rear Loader Operations With more than 117,000 single‐ unit dwellings visited each week, residential collection service continues to be the core offering by the Solid Waste Management Department. Residents have the option to select either 60‐ or 90‐gallon containers, de‐ pending on household needs, and may request additional containers if needed. A monthly fee is assessed for extra black barrels but additional blue barrels are provided at no extra charge as an incentive to increase recycling participation. In Fiscal Year (FY) 2009/2010, Solid Waste disposed of more than 110,000 tons of trash. In addition to standard blue and black barrel service, a variety of other services are available to residents, including: appliance recycling, bulk item pick‐up, green waste barrel service, a backyard composting program, assisted stops, and household hazardous waste disposal. Front Load / Roll-off Operations During FY 2009/2010, front load trucks collected more than 86,000 tons of trash and 2,900 tons of recyclables from busi‐ nesses and residential multi‐unit customers. In addition to front load collection, roll‐off service is also available to commer‐ cial customers as well as to Mesa residents who may be undergoing a large renovation or remodeling project. OVERVIEW 3 Recycling The City’s blue and green barrel curbside collection service aver‐ aged more than 4,200 tons a month during FY 2009/2010, allowing Mesa to achieve a 32% diversion rate. When broken down individually, this translates to more than 33,000 tons of material collected from the Blue Barrel Program and nearly 18,000 tons of material from the Green Barrel Program. Administration Under the direction of the Solid Waste Management Director, the department meets its objectives and goals with the assistance of the Management Team. Each Management Team member oversees, and is responsible for, various parts of the department. In addition to management, administration is also made up of adminis‐ trative assistants, office assistants, an information special‐ ist, a routing specialist, solid waste service representatives and community outreach specialists. Some of the duties performed by the administration staff include: preparing and maintaining the budget for the department; develop‐ ing and operating new and existing programs; setting procedures; inputting, evaluating and disbursing production information; ordering and maintaining inven‐ tory; handling public inquiries and educating customers about the department’s programs; tracking expenditures and growth in the area; and handling the day‐to‐day operations for the department.
Strategic Initiatives Regional Leadership The Solid Waste Management Depart‐ ment is pleased to offer a variety of services to City of Mesa residents and businesses. To remain a leader in the solid waste industry, the Department accomplished a number of objectives in FY 2009/2010: �� Hosted the annual Solid Waste Association of North America State Road‐E‐O and Arizona Solid Waste Management Seminar at the City of Mesa Public Training Facility �� Piloted the RecycleBank Rewards Program in six select areas throughout Mesa to determine its effect on Mesa’s diversion rate �� Approximately 9,000 households participated in the year‐long study �� Completed the Mesa Public Schools district wide recycling implementation project by introducing blue barrel recycling to all junior and senior high school campuses Community Engagement �� Partnered with the Boy Scouts of America on America Recycles Day for Project R.E.A.C.T. (Recycling Educa‐ tion Achieved by Community Teamwork) �� Distributed recycling information to all Mesa single‐unit households with blue barrel service �� Partnered with Mesa Public Schools and Bashas’ supermarkets to promote the 2010 Earth Day Plastic Bag Round‐up Recycling Challenge �� More than 535,000 plastic bags were collected from 34 participating schools �� Partnered with Rhodes Junior High School students to create a reduce, reuse and recycle plastic bag public service announcement COLLECTIONS �� Partnered with the Arizona Center for the Blind and Visually Impaired to host a document shredding event �� Attended the following community events to promote solid waste programs: �� Mekong Plaza City Hall Event �� Boeing Earth Day Event �� Falcon Field Open House �� Mesa Community College Dumpster Dive �� Council District Pancake Breakfasts �� City Hall @ Mall �� Building Strong Neighborhood Meetings �� Getting Arizona Involved in Neighborhoods (G.A.I.N.) Night �� Provided presentations to educational institutions, businesses, professional organizations and internal City departments �� Promoted solid waste programs in various City media outlets including Channel 11, OpenLine, Across the Back Fence and the City’s Web site �� Initiated the ‘Real People, Real Recycling’ truck sign outreach campaign to promote programs and services Financial Stability �� Reduced operation overtime by nine percent from previous year due to route reductions and balancing �� Purchased eleven new automated side loaders (ASLs) to replace existing fleet and maintain operating efficiencies �� Current fleet size: 44 ASLs �� Cross‐trained numerous operators on different types of collection equipment to broaden staff versatility 4
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Solid Waste Management Department - City of Mesa

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