FIBIA Impact brochure 2019

PROFILE OF BUSINESS SUPPORT ORGANISATIONS
Incubators, accelerators and other business support organizations provide entrepreneurs access to essential tools, resources and
networks to help them start, grow or make their business more resilient. The surveyed organisations are spread across Europe:
5 are in France, 5 in the UK, 3 in Sweden, 2 in Spain, 1 in Germany and 1 in Hungary. Most of them are locally anchored.
AWARENESS-RAISING EVENTS DESIGNED TO BETTER SUPPORT UNDER-REPRESENTED ENTREPRENEURS
Attracting under-represented entrepreneurs into the business support programmes is a widespread challenge among the surveyed
organisations. To stimulate under-represented entrepreneurs into considering entrepreneurship as a viable employment option,
the surveyed organisations provided the following services in 2018:
Supporting Entrepreneurs
of all kinds to succeed
Europe Report 2019 - Small Business
Across Europe, J.P. Morgan provides philanthropic capital to incubators, accelerators and other business support organizations
committed to help diverse and local entrepreneurs build their long-term success and create local and inclusive economic growth.
In 2018 J.P. Morgan funding supported 17 Business support organisations (BSOs) which reached over 28K under-represented
entrepreneurs* with an average (median) turnover of 2M euros. Under-represented entrepreneurssupported by grantees have
generated more than 14K jobs and raised over 78m euros, mostly via bank investments, and have a high survival rate - suggesting the
organisations’ positive and wide-reaching impact.
IMPACT IN 2018
NUMBER OF ENTREPRENEURS SUPPORTED
BY SURVEYED ORGANISATIONS
28’290
NUMBER OF JOBS CREATED
14’493
SURVIVAL RATE
92% 83%*
One year survival rate
of companies supported
*Sourced from Eurostat
EU one year
survival rate
>78’000’000
euro *
*Partial data available
*Entrepreneurs who are less represented in the enterprise economy than their proportions in the overall population.
For example, women, migrants, refugees, unemployed, youths, elderly and people with disabilities (OECD definition)
TOTAL AMOUNT RAISED BY ENTREPRENEURS
84%
of which via banks
The data reported was collected via a self-assessment exercise, managed and audited by the European BIC Network during Jan-Dec 2018
GEOGRAPHICAL FOOTPRINT
6
City/region
9
Nation
2
International
BUSINESS MODEL
52%
18%
30%
Receiving majority income from:
EU funding 18%
Public sources 30%
Private sources 52%
SCOPE OF ACTION
Business Incubator
4
Chamber of Commerce / Industry 1
Development Agency
1
Entrepreneurship Centre
3
Growth accelerator
4
Innovation Agency
1
Seed accelerator
2
University / Business School 1
The range of services provided by the organisations is very vast, with the more commonly offered being:
SERVICES PROVIDED
Proof of business
100%
TOP BUSINESS SUPPORT
SERVICES PROVIDED
Marketing services
86%
Access to funding
72%
SUPPORT INTENSITY
8 hours
per month on average
during 2018
Proof of business services include business modelling, business planning, financial simulation and forecasting. Marketing services
cover all aspects linked to the branding and selling of products/services.
Other services include: Coaching, i.e. assisting and guiding entrepreneurs in growing their business by helping them clarify the vision
of their business and how it fits in with their personal goals; Organising awareness raising events.
AWARENESS-RAISING EVENTS PROVIDED
(type of events and number of BSOs delivering them)
Training events 10
Proactive community outreach 10
Promotional events 9
Competitions / awards 5
Hackathons 2
Bootcamps 1
Start-Up weekends 1
FACILITIES PROVIDED TO BETTER ACCOMMODATE
UNDER-REPRESENTED ENTREPRENEURS
(facilities and number of BSO providing them)
Flexible co-working space to allow for business growth 8
End-user testing (e.g. Living Lab) 2
Rapid prototyping centre (e.g. FabLab) 1
No facilities provided 7
*most BSOs indicate that the facilities provided
have wheelchair access
MAIN CHALLENGES FACED BY UNDER-REPRESENTED ENTREPRENEURS TO START A BUSINESS
Starting and growing a small business is challenging. It is even more challenging for entrepreneurs from underserved and
marginalized communities who often face more significant barriers that inhibit their chances to start their business, survive and
become successful. Effective support to underserved entrepreneurs not only benefits their business but also results in wider benefits
to the local communities where they work.
Overall, the data indicates that difficulty accessing capital is by far the primary stumbling block for under-represented entrepreneurs
trying to start a business. However, this is by no means the only challenge. Under-represented entrepreneurs lack business knowledge
and skills to start a business, as well as awareness of services and support available to entrepreneurs during the initial stages.
Lack of confidence (especially among women) represents another impacting factor at the beginning of the start-up journey, as well as
underdeveloped networks of early
stage entrepreneurs within the sector
of their business. On the other hand,
once launched, business sustainability
is an issue, and BSOs find that
entrepreneurs often experience
difficulty coping in competitive
environments. They can also benefit
from support to develop a long-term
vision for their business. Some BSOs
felt they lacked the resources needed
to best support under-represented
entrepreneurs (e.g. staff or spaces).
PROFILE
Women
Youth
Unemployed
Elderly
Disabled
Migrants/Refugees
&
MAIN CHALLENGES FACED BY ENTREPRENEURS
Initial capital & Lack of confidence 77%
Initial capital & Lack of sector knowledge 53%
Initial capital 59%
Digital skills 35%
Awareness of available support 29%
Initial capital 25%

UNDER - REPRESENTED ENTREPRENEURS SUPPORTED
PROFILE OF ENTREPRENEURS
EDUCATION
Primary
17%
Secondary
39%
Higher
44%
AGE
Age <30
33%
GENDER
Female
51%
Meet the entrepreneurs:
Age 31-50
53%
Male
49%
Age >50
14%
SECTOR OF ACTIVITY
2% Environment & energy
3% Transportation and mobility
4% Agriculture and forestry
8% ICT & communication
9% Software engineering
9% Sport, tourism, entertainment
10% Civil engineering
13% Health & pharmaceuticals
13% Materials & electronics
Services for business,
14%
industry & citizens
17% Creative industries
Nyforetagarcentrum, Sweden supported Abd Mauty Bakka and Peshivan Ismail in creating
Peri Mejeri AB – Abd Mauty Bakka and Peshivan Ismail are two Syrian men that set up the Peri
Dairy, a limited company dairy shop in Sweden with the support of NyföretagarCentrum.
They first met in 2014, at the Refugee Center in Gothenburg.
They were both former entrepreneurs and determined not to waste a minute to start a new life
in their new country. In Syria, before the devastating civil war, Bakkar had a dairy business with
40 employees, manufacturing yoghurt, cheese and other dairy products for the domestic
market and exporting to several countries.
When the two men met at the Refugee Camp they decided to start the same business in Gothenburg, but that did not take
off. “It is not easy to start a dairy process with all the hygiene regulations, and the communal control is extensive”
according to Ismail. To help tackle these challenges, the NyföretagarCentrum branch in Finspång, a traditional industrial
town known for turbine and aluminium processing in the north of Sweden, provided them tailored business advice and
regular mentorship to help them secure loans and credits at local banks and governmental seed finance. The advisors and
NyföretagarCentrum also helped them access network and contacts as well as nurture and develop relationships with
local property management that agreed to subsidize the cost for the dairy facilities for the first quarter. Today, the Peri
Dairy buys 1,000-1,500 litres of milk every day and produces yoghurt and various kinds of cheeses all over Sweden,
especially halloumi cheese, which is very much in demand. “We sell everything the same day it’s produced”, says Bakkar.
“Our customers are wholesale businesses and stores. 90% of the clients are from the ‘immigrant market’, but we really
want to expand nationwide and reach the Swedish market”. They have also manged to employ another refugee from
Eritrea. After one year of operation their revenues have hit 265 600 GBP.
Reedah El-Saie
Patience
Ngoba Mushidi
Reedah El-Saie, serial entrepreneur and mum-of-three, was supported by Hatch Enterprise
via their Female Founders’ Accelerator programme to take her project, iXploR to the next
level. Her business consists of an education platform offering the National Curriculum
through gamification and augmented/ virtual reality immersive technology.
Hatch Enterprise helped Reedah refine her strategy, operational and business model,
develop her pitch, forge strategic partnerships, recruit Curriculum Innovators, and establish
an international children’s ‘Board of Brilliant Brains’, which provides advice and feedback on
her concept. The main challenges she initially encountered included: lack of tech knowledge
about scaling and small business resources. “I’d develop great ideas, and secure extensive
media coverage, but I couldn’t go from startup to acceleration and stabilised growth.
The support programme allowed me to truly focus on iXploR and helped it grow and scale.”
She received tailored advice from experts and attended sessions with specialists in the
sector. Since completing the programme, iXploR was selected for Europe’s largest Ed Tech
Accelerator, EDUCATE, and awarded a place on the Google Startup Campus London for this
year, offering them invaluable free workspace. Reedah’s team consist of eight people,
permanent and freelance, working on the prototype. Once their MVP will be developed, they
will work full time. The company’s turnover last year was £145k. Reedah is exploring the
possibility of launching pilot programmes within three independent schools, two state
schools and a children’s charity to develop excellent and innovative curriculums but also to
evaluate the impact of their learnings.
Patience Ngoba Mushidi is a 27-year-old woman from the Democratic Republic of Congo who
has been living in Germany for almost 10 years. With the help of Social Impact lab Frankfurt,
she set up a platform that delivers coaching and transformational training with the
mission to help women, especially African females to re-discover their full potential.
Patience is originally from a very unstable region in Africa, where she experienced war struggles
and intense shortage periods during her childhood. She used this experience to fuel her
motivation to empower other women in her community. She wrote a novel that narrates the
story of women in her country with big dreams but limited opportunities to fulfil them.
Her second book focused instead on personal development and was co-written with 12 other
women. She initially and mainly struggled with setting priorities and working within a
structure, as well as defining the winning business model for the platform. Social Impact Lab
helped Patience convert her ideas into a tangible and commercial platform, able to support
other women to feel empowered. She received individual coaching for eight months, which
included expert consulting support to clarify tax issues and define the business model, as
well as legal consulting support provided by the JPMorgan’s legal clinic.
She was also given access to physical space to test her seminars. This allowed Patience to
improve her product and to set up a sustainable business strategy and financial plan. Today
women from Germany, France and other countries can book Patience as trainer at the online
platform 'The Pattys Ways' (www.thepattysways.com) as well as attend her seminars and
events.
Meet the business
support organizations:
PORTUGAL
SPAIN
7
1
3
NORWAY
SWEDEN
DENMARK
IRELAND
UNITED
KINGDOM
5
NETHERLAND
6 13
GERMANY POLAND
BELGIUM
CZECH
REPUBLIC
2
17
8
SLOVAKIA
AUSTRIA
FRANCE SWITZERLAND
9 SLOVENIA
15 16
CROATIA
ITALY
10
4
11
14
HUNGARY
12
BOSNIA
SERBIA
FINDLAND
ESTONIA
BELORUSSIA
MACEDONIA BULGARIA
MONTENEGRO
YUGOSLAVIA
ALBANIA
GREECE
LATVIA
LITHUANIA
ROMANIA
UKRAINE
Contact :
EBN is a network of 200 business support organisations that
support the development and growth of innovative
entrepreneurs, start-ups and SMEs across Europe and beyond.
Two thirds of the members are quality-certified according to
European standards., In 2016, EBN launched the FIBIA initiative to
foster inclusion of business incubation and acceleration across
Europe with the support from J.P. Morgan.
MOLDOVA
1 Allia Future Business Centre - Working with entrepreneurs and businesses that aim to
make positive change for the people and the planet. Providing support to help them to do
more, more effectively and on a greater scale. Growth accelerator, founded in 2014 (UK)
www. futurebusinesscentre.co.
2 Adie (Association pour le Droit à l'Initiative Economique) - Allowing excluded
individuals from labor market to create their own profitable jobs and regain independence
and dignity. Seed Accelerator, founded in 1989 (France) www.adie.org
3 Capital Enterprise UK - Committed to making London the best place in Europe to start
and scale a business. Innovation Agency, founded in 1993 (UK) www.capitalenterprise.org
4 Coompanion Sverige - Business development organization for value-driven
entrepreneurs. Entrepreneurship Centre, founded in 1987 (Sweden) www.coompanion.se
5
Enterprise Enfield - Committed to being a leading centre of excellence for business
support in our region. Business Incubator, founded in 1985 (UK) www.enterpriseenfield.org
6 Hatch Enterprise - Providing community-based entrepreneurship programmes to
entrepreneurs, through an ecosystem of support that includes the provision of knowledge,
mentorship and workspace. Growth Accelerator, founded in 2013 (UK)
www.hatchenterprise.org
7
IE Foundation - Nonprofit organization promoting the values of entrepreneurship,
diversity, inclusivity and innovation, with emphasis on the humanities as a fundamental
aspect of our approach to higher education. University / Business School, founded in 1997
(UK) www.ie.edu/ie-foundation
8 IMPACT Partenaries - Supporting entrepreneurs that generate remarkable social
impacts (occupational integration, disability, youth), particularly in urban deprived areas.
Growth Accelerator, Founded in 2007 (France) www.impact.fr
9 INCO - Supporting the entrepreneurs who build a more inclusive and sustainable world.
Business Incubator, founded in 2007 (France) www.inco.co.co
10 INCYDE - Institute for the Creation and Development of the Enterprise - Promoting
and training the entrepreneurial spirit, improving the qualification of entrepreneurs, and
creating and consolidating companies. Chamber of Commerce / Industry, founded in 1999
(Spain) www.incyde.org
11 Insamlingsstiftelsen IFS Rådgivningscentrum - Stimulating and increasing
entrepreneurship among migrant groups, raising competence among individual migrant
entrepreneurs, and working to improve the climate with regards to migrant
entrepreneurship. Entrepreneurship Centre, founded in 1996, (Sweden) www.ifs.a.se
12 NESsT - Investing in social enterprises that generate dignified jobs for people most in
need, using an engaged approach providing tailored financing and one-on-one business
development support to social entrepreneurs in emerging markets. Business Incubator,
founded in 1998 (Hungary) www.nesst.org
13
Newable - Providing Business Support to SMEs. Development Agency, founded in 1982
(UK) www.newable.co.uk
14 NyföretagarCentrum Sverige - Swedish Jobs and Society - Promoting, expanding and
enhancing possibilities for entrepreneurs across Sweden to start sustainable businesses,
creating jobs, stronger communities and economic growth, especially helping underserved
groups as youth, women and immigrants to start new businesses. Business Incubator,
founded in 1985 (Sweden) www.nyforetagarcentrum.com/in-english
15 Positive Planet France - Tackling exclusion by setting up outreach programs helping
project holders from quality point value create their own business, and developing new
economic activities within these areas. Entrepreneurship Centre, founded in 2006 (France)
www.positiveplanetfrance.org
16
Pacte PME - Facilitating the interconnection between major companies and SMEs.
Growth Accelerator, founded in 2010 (France) www.pactepme.org
17 Social Impact - Developing products and services that contribute to sustainability and to
social balance. Contributing to conceptualisation of innovative qualification and founding
support for socially disadvantaged groups. Seed Accelerator, founded in 2004 (Germany)
www.socialimpact.eu/en