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RAK FTZ TEAMs TAKE To ThE sTREETs - Ras Al Khaimah Free ...

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ZONING IN<br />

He adds, “We needed to help rebuild the economy, and we could only<br />

do that by attracting new businesses and investment to the UAE. <strong>To</strong> do<br />

that, we had to be visible, both locally and internationally, and we had<br />

to be the best in our product sector. <strong>Al</strong>so, we needed to widen our scope.<br />

One of our main focuses now is to support small and medium enterprises<br />

(SMEs) – a blooming SME industry is one of the most vital signs of a<br />

flourishing economy.”<br />

<strong>RAK</strong> <strong>FTZ</strong>’s dedicated efforts to reach new markets – involving up to a total<br />

of 158 activities for the year alone – have produced this positive result.<br />

These activities included participation in conventions and trade fairs, road<br />

shows and advertising. Road shows were held in key markets like Jordan,<br />

Syria, India, Lebanon, Pakistan and Egypt and oriented local businessmen<br />

about the free zone’s products and services.<br />

Special offers, such as discounted rates on Standard Offices, the easiest<br />

way to enter the Middle East market, were promoted not only among<br />

road show visitors but also within local media and business associations.<br />

Within the last four years, this information dissemination and continuous<br />

education about <strong>RAK</strong> <strong>FTZ</strong> products and services has proven effective in<br />

increasing <strong>RAK</strong> <strong>FTZ</strong>’s worldwide reach. It proved to be most prolific from<br />

2006, with 2,768 companies, to 2007, with a jump to 4,309 new registrations<br />

,and between 2007 and 2008, when a 12 per cent increase was recorded.<br />

Strengthening its core and focusing on meeting and going beyond the<br />

needs and expectations of existing and future clients, <strong>RAK</strong> <strong>FTZ</strong> has built<br />

up an unparalleled network – of partners, clients and suppliers – which<br />

they actively nurse with camaraderie-building activities, such as the <strong>RAK</strong><br />

<strong>FTZ</strong> Golf & Networking Day, held every November, to promote friendship,<br />

open communication and a steady exchange of ideas among its members.<br />

As part of its objective to strengthen its brand, <strong>RAK</strong> <strong>FTZ</strong> also launched a<br />

number of value-added services in 2009, such as the dedicated German<br />

desk. Manned by German-speaking personnel, the desk aids clients<br />

from Germany, one of <strong>RAK</strong> <strong>FTZ</strong>’s key markets, with everything from visa<br />

processing to setting-up their offices at the <strong>RAK</strong> <strong>FTZ</strong> Business Centre.<br />

UK 7%<br />

India 33%<br />

Egypt 6%<br />

Revenue by Country 2009<br />

Pakistan 5% Germany 3%<br />

Other 37%<br />

Russia 2%<br />

Turkey 2%<br />

France 2%<br />

USA 3%<br />

Underlining <strong>RAK</strong> <strong>FTZ</strong>’s commitment to the environment, it also held<br />

industry-leading meetings during the year, to educate its clients about the<br />

much-awaited Environmental Performance Card, and in the last quarter<br />

of 2009, it sponsored the second Desert Protection Campaign to help<br />

preserve the UAE’s pristine desert environments.<br />

In October, <strong>RAK</strong> <strong>FTZ</strong> launched ‘<strong>Free</strong> Spirit’, the bi-monthly newsletter that<br />

serves as its stakeholders’ guide to everything that is new and important<br />

for their business and personal lives. From 26 pages, the newsletter<br />

quickly grew to 40 pages tackling a variety of topics, from the newest<br />

<strong>RAK</strong> <strong>FTZ</strong> member to the best tourist spot in town.<br />

The year 2009 also saw the efforts of <strong>RAK</strong> <strong>FTZ</strong> recognised and awarded<br />

by a number of award-giving bodies. Starting early in the year, <strong>RAK</strong> <strong>FTZ</strong><br />

received four prizes in four categories at the Sheikh Saqr Programme for<br />

Government Excellence, namely ‘Distinguished Governmental Department<br />

of the Year 2008’, ‘Mystery Shopper’, ‘Distinguished Organised Unit for<br />

2008’ and ‘Applying Standards – Processes’.<br />

Later on, it was voted the ‘Best Emerging <strong>Free</strong> Zone’ by the Middle East<br />

Logistics Awards (MELA) for the third consecutive year, and was also<br />

named ‘Industrial Area of the Year’ by the Supply Chain and Transport<br />

Awards (SCATA).<br />

Furthermore, its evolving website, which provides comprehensive<br />

business information, as well as an interactive experience for current and<br />

prospective clients, was recognised as the ‘Best Website’ at the 9th World<br />

<strong>Free</strong> Zone Convention (WFZC).<br />

These distinctions are the result of <strong>RAK</strong> <strong>FTZ</strong>’s commitment to become the<br />

preferred business hub of the Middle East, distinctions that mark the path<br />

for the free zone’s historic 10-year anniversary, which will be observed on<br />

6 May 2010, not only with fanfare but also a review of its performance<br />

within the last 10 years and a renewed dedication to continue to improve<br />

in all aspects of its everyday processes.<br />

“We are committed to doing everything we can to contribute to the<br />

generation of new jobs, the growth of our economy and the preservation<br />

of our environment,” El Omari shares. “This year, as we celebrate our<br />

10th anniversary, we reflect on the time that has passed and plan for the<br />

future. It is another era that we are entering, and we look forward to it<br />

with much excitement.”<br />

ZONING IN<br />

2010 holds a lot of promise for <strong>RAK</strong> <strong>FTZ</strong>. The free zone plans to<br />

strengthen its positioning as a business hub geared at helping SMEs<br />

connect to emerging market economies, target new key markets such as<br />

Turkey, Russia, South Africa and the USA, launch Mazeed Services, and<br />

continue to improve its products and services. With a target to increase<br />

registrations by 15 per cent by the end of the year, with approximately<br />

2250 additional companies, this year, the free zone will further prove that<br />

it is, indeed, what its slogan states – The Home of Business.<br />

The new BC4 building at<br />

<strong>RAK</strong> <strong>FTZ</strong> Business Park<br />

7 8

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