Awards Newsletter Q1 - Recognizing Q4 2019

Star Awards
Rob Testerman (CMS – Program Manager) continues to set the bar as a leader, collaborator, innovator, and
trusted partner as Program Manager for our longstanding PMST contract. He guides by example; always ready
to lead, while providing his team the opportunity to gain new skills – making sure they have the tools and
support to shine. Their team successes result in greater customer and team member satisfaction, new
innovative tools, and an increased staff to support CMS’ Information Security Program Group. His people
skills and practical solutions are PMST’s greatest competitive advantage. Rob also actively supports contract
growth and company assets through strong technical writing to lay the groundwork for future responses. And, in
2019, he shouldered the bulk of the work in preparation for PMST’s CMMI appraisal and ISO audit. His talents
extend beyond employees and customers as he supports Morgan State University’s Graves School of Business
Project Management Capstone Course, the Perry Hall Improvement Association, Natural History Society of
Maryland, Brownie Troop 1500, National Ataxia Foundation, and the Johns Hopkins Children’s Center.
Miraie Ishak (HQ – HR Training Coordinator) is a well-respected, go-to resource. In working with others, she
demonstrates an openness to other perspectives, while confidently suggesting appropriate recommendations.
She proactively seeks opportunities to develop new skills, across multiple departments and internal
committees, leveraging that knowledge to foster employee engagement and impactful learning
opportunities for our employees. In addition to standard employee trainings, Miraie spearheaded the
research and development of Edwards’ internal Boss to Leader training – a new course to coach leadership,
which is now offered in our instructor led course catalog – and is instrumental in helping complete our rigorous
eLearning initiative. When it comes to her work, “good” is ok, but she always looks for process improvement,
especially in employee communication and EMS training. In addition to assisting with Edwards’ community
outreach; she volunteers with her church’s high school ministry and Hope Multiplied – a non-profit serving the
homeless and underprivileged, as well as local children’s hospitals.
Tyler Gormus (HQ – Jr. Cybersecurity Consultant) is a highly sought after resource and key member of the
Cybersecurity Team. Supporting nearly every major commercial engagement this year, he exemplifies hard
work, collaboration, flexibility, and out of the box thinking – a needed skill when balancing non-technical
and highly technical customers. Tyler took the lead role on one of our largest healthcare assessment
engagements, coordinating interviews, document analysis, and production of customer palatable findings,
with more than a dozen physical locations. His quality reports and customer rapport make him a true asset.
Tyler is excellent at creating effective repeatable processes and developed a mapping procedure that allows for
huge time savings in producing detailed reports, streamlining future work. Tyler also serves as a mentor for our
High School Work Study intern and efforts with Building STEPs – a non-profit helping Baltimore City students
excel in STEM programs.