RSM Library Services Price List 2019-20

Document Delivery
Items can be dispatched by email, post or collected in person at the RSM Library.
Members Commercial requests Non-Members
Standard
£5.00 £10.00 * £15.00
(up to 3 working days to dispatch)
Premium
£8.00 £16.00 * £24.00
(up to 24 hours to dispatch)
Urgent
£13.00 £26.00 * £39.00
(up to 2 hours to dispatch)
Copyright Licensing Agency Stickers £21.00 N/A N/A
The Document Delivery Office is open from Monday to Friday, 9:30am to 5:30pm.
Premium requests must be received before 1pm to be dispatched same day – requests received after 1pm will be dispatched next day
Urgent requests must be received before 3pm to be dispatched same day – requests received after 3pm will be dispatched next day
Articles of more than 30 pages in length will incur an additional item charge (at whichever level of service requested)
Colour copies are available for an additional £1.00 per page
Items older than 100 years old or held in our Secure Stacks are more fragile and incur an additional handling fee. Requests are charged at £7.50
minimum charge for members and £15.00 for non-members (standard delivery timescale only). This fee covers the first 5 pages of a document – after
this, pages are charged at £1.00 each
Image requests are charged at standard rate (plus any applicable permissions fees)
Rights permissions incur a minimum charge of £50.00 (final total depends on rights required) for members. Commercial users and non-members,
please enquire by email to Library@rsm.ac.uk
* Copyright cleared/commercial use copies may incur additional fees as follows:
Basic rate (standard/premium/urgent) + Copyright Clearance Fee (variable per title, as set by the Copyright Licensing Agency) + VAT + Admin Fee
£5.00 (£10.00 for non-members)
The Library reserves the right to refuse to supply or to charge the commercial request rate plus appropriate copyright fee if we believe that
commercial use will take place. The Library also reserves the right to charge higher prices for certain items where necessary to reasonably cover costs.
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All prices are inclusive of VAT unless otherwise stated

Inter Library Loans
Inter Library Loans are available to members only. Our initial source for books and articles through Inter Library Loans is the British Library. If the British
Library does not hold the requested item, or has additional copyright/licence restrictions, we will try other sources, typically UK universities or the National
Library of Medicine. Customers will be notified of any delays or if there are any problems. Items can be dispatched by email, post or collected in person at
the RSM Library.
Members *
Commercial requests
Standard (4-10 working days to dispatch) £14.00 £17.00 *
Premium (up to 24 hours to dispatch) £24.00 £27.00 *
Urgent (up to 2 hours to dispatch) £33.00 * £36.00 *
Loans (standard service - 4-10 working days to dispatch) 1 £18.00 £21.00
Loans (premium service – 24 hours to dispatch) 1 £29.00 £32.00
Loan renewals 1 £5.50 £5.50
Articles ordered from the National Library of Medicine (4-10 £16.00 N/A
working days to dispatch)
British Library’s Get It For Me service
£20-75 * £20-75 *
(timescale cannot be guaranteed)
British Library Search £12.00 N/A
World Wide Search (timescale cannot be guaranteed) Price on enquiry Price on enquiry*
*Copyright Clearance fees apply for commercial requests, and in some cases, for those resident overseas. Final cost is confirmed on delivery. The Library
reserves the right to charge higher prices for certain items where necessary to reasonably cover costs.
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Loans via Inter Library Loans service:
- Postage fee (variable) applies on items weighing more than 2kg or for first class/overseas/courier delivery.
- Automatic renewals apply to loans that are not returned by the requested date and are charged accordingly.
Articles from the British Library must be downloaded within 30 days, you can print one copy of the document and you will be able to view the article
for three years on any device including tablets and smart phones.
Quoted times in the table relate to when the British Library will despatch; an additional period of time of up to two days may be added to cover the
period of time Royal Mail will deliver to the customers’ address.
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All prices are inclusive of VAT unless otherwise stated

Literature Searches
The Literature Search service is available to both members and non-members and searches take up to 10 working days. Searches can be dispatched by email
or post.
Level 1 Search
(Single database)
Level 1 Search
(Combined - 2 databases)
Level 2 Search
(Single database)
Level 2 Search
(Combined - 2 databases)
Level 2 Search only
References up to abstract level
(per reference)
Additional Database
(per database)
References up to citation level
(per reference)
At-Cost Databases
(Charged in addition to Level 1 Search fee –
references charged separately)
Members
Members
Non-members
Non-members
(Commercial requests**)
(Commercial requests**)
£40.00 £80.00 N/A N/A
£50.00 £100.00 N/A N/A
£50.00 £100.00 £150.00 £300.00
£60.00 £120.00 £180.00 £360.00
£0.40 £0.80 £1.20 £2.40
£15.00 £30.00 £45.00 £90.00
Free Free £0.05 £0.15
£40.00* £80.00* £120.00* £240.00*
Manual Search
£40.00 £80.00 £120.00 £240.00
(up to 4 hours)
Manual Search
£20.00 £40.00 £60.00 £120.00
(per additional hour)
*Minimum fee. Price varies depending on the database searched – enquire for exact costs.
** The RSM Library reserves the right to refuse to supply or to charge the commercial request rate if we believe that commercial use will take place.
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All prices are inclusive of VAT unless otherwise stated

Level 1 Search – search strategy only. Only available to individual members (not Corporate/Institutional members).
The search strategy is supplied with instructions on how to rerun it in the database(s) and download references with abstracts, where available. Option to
provide free results listing (a list of citations without abstracts of all references found) is available on request.
Level 2 Search – search strategy and up to the first 40 relevant references to abstract level are included. Available to all members and non-members.
If more than 40 references are required, these can be supplied at an additional cost. Option to provide results listing beforehand is available on request,
particularly for Corporate/Institutional members and non-members who wish to choose references first subsequent to supplying them to abstract level.
Additional charges apply for providing results listings to non-members.
Level 1 and 2 Searches - Databases
All single database searches, combined database searches and Electronic
Monthly Updates (EMUs) are carried out on the following databases:
Medline
Embase
Allied & Complementary Medicine (AMED)
DH-Data
Combined database searches will have duplicate references removed,
where possible.
At-Cost Databases
Searches can also be carried out on other databases – prices are charged at
cost with a minimum fee. Please enquire for further details:
BIOSIS Previews (Biomedical/Life Sciences)
British Nursing Index
PsycINFO (Psychology)
ToxFile (Toxicology)
Registry of Toxic Effects of Chemical Substances (RTECS)
King’s Fund Database
E-Monthly Updates (EMUs)
Set-up - Single database £80.00
Set-up - Combined £100.00
databases
Set-up - Additional £20.00
databases (past first 2)
Store & Run (per month) £3.00
References up to abstract £0.80
level (per reference)
Literature searches can be re-run on a monthly basis to pick up new
references (to abstract level only) and deliver results by email.
This service is free to individual members and Library staff can assist
members in setting up their own E-Monthly Updates.
Corporate/Institutional members are subject to the fees on the left.
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All prices are inclusive of VAT unless otherwise stated

Postal charges
All items including book loans are despatched free of charge via 2nd class or standard package rate (UK only) if the package weighs less than 2kg. For
packages weighing over 2kg, we will charge depending on weight of item. Items can also be despatched by 1 st class, recorded, international post or courier.
We pass on the postal charges incurred and prices vary depending on service required and weight; please enquire for exact costs.
Please note that when returning items, borrowers are liable for any return postage or losses and should obtain a Certificate of Posting (free of charge from
the Post Office) when despatching the item.
Loans and Retrievals
Books and journal issues can be borrowed from the Library by members, free of charge and can be renewed if they are not required by another reader.
Please do return or renew items on time, to avoid incurring an overdue item administration fee of £20 and/or a charge for a lost book.
Items can be retrieved by staff from the shelves or from our basement stores, free of charge. We do, however, reserve the right to charge £0.50 per item for
large numbers of items being retrieved (typically, more than 10 for a single day).
Printing, Photocopying and Scanning
The Library’s printing, copying and scanning facilities are a chargeable service. An account with PaperCut will be required for use and accounts can be toppedup
by credit or debit card.
Format
A4 B/W Single-sided £0.10
Double-sided £0.15
A4 Colour Single-sided £0.35
Double-sided £0.70
A3 B/W Single-sided £0.20
Double-sided £0.30
A3 Colour Single-sided £0.70
Double-sided £1.40
Scanning Any size £0.05
Price (per sheet)
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All prices are inclusive of VAT unless otherwise stated

Filming and photography
You are welcome to use compact cameras, tablets and mobile phones to photograph some categories of material free of charge. All photographs are still
subject to copyright, privacy and data protection legislation. The photographs must only be used for personal reference purposes, not for commercial
purposes. Please ask a member of staff for guidance.
All other filming and photography requests, for personal or commercial purposes, are subject to an hourly fee which starts at £240 per hour plus any
copyright fees, image rights permission fees and room hire, if required.
Library tours
First Wednesday tours of the Library and its current exhibition take place on the first Wednesday of every month at 3.30pm. Tours are free of charge and are
routinely advertised on the RSM website (under Events) and on Eventbrite. The Library reserves the right to charge £10.00 per person for tours of the Library
organised by tour companies.
Library Guest Passes
Passes for temporary access to the Library are available for non-members (and guests of members requiring use of the Library past a short tour or visiting the
current exhibition). Two separate forms of ID will be required – 1 photo ID (passport/driving licence etc) and 1 item to prove current address (bank
statement/utility bill etc).
Price
Day £10.00
Week £30.00
Month £50.00
3 Months £110.00
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All prices are inclusive of VAT unless otherwise stated

Corporate/Institutional Library Membership
Organisations are able to join the RSM Library. Prices are for one site only. Additional sites can be added for an additional 50% of the annual price. Includes
access to the Library for up to 5 readers. No e-access to our databases, e-journals or e-books are permitted under our supplier’s licence agreements.
Type of Organisation
Corporate
For-Profit Organisations (Pharmaceutical
companies etc)
Institutional
Not-For-Profit Organisations (NHS Libraries,
Charities etc)
Annual Price
£1200
£150
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All prices are inclusive of VAT unless otherwise stated