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<strong>St</strong> <strong>Mary</strong> <strong>Redcliffe</strong> <strong>Tower</strong> <strong>Tours</strong> <strong>Feasibility</strong> <strong>St</strong>udy<br />
Dan asked me to look into the feasibility of offering tours to<br />
▪<br />
▪<br />
Generate a profit<br />
Offer socially beneficial employment<br />
The tour envisaged would follow a one way route around the hard to reach parts of the Church. This<br />
would encompass parts both beneath our feet and those above our heads. This report is divided into<br />
sec@ons. The first will look at the experience at <strong>St</strong>. Elsewhere. The second will review some of our<br />
experience with tower tours at SMR to date. The third will look at our op@ons.<br />
Reference will be made to a table of results from Bath Abbey, Wells Cathedral, Lincoln Cathedral, Ely<br />
Cathedral and Beverley Minster. I shall also refer to the SMR instruc@ons which have been handed to<br />
visitors before they embark on the nave roof tour. Please see separate pages (aNached).<br />
BATH ABBEY<br />
Dan suggested Bath Abbey as a major reference. Bath is the region's top tourist venue (Bath City Council<br />
Tourist Office). The Roman Baths aNracted 975,000 visitors (2011). The Baths, the Abbey, and the bus,<br />
coach and rail sta@ons are all within a radius of 225 metres.<br />
Bath Abbey is ideally configured as a tourist venue. The visitor enters free of charge through the shop<br />
(£2.50 dona@on suggested.) He pays for the tour with a credit card and buys a plas@c @cket. The guides<br />
direct him to the west end to deposit items best not taken alo[, where the boNom of a staircase serves<br />
as a cloakroom. He will leave the roof tour this way. On the hour a pair of guides gathers a tour party<br />
(14 maximum) at the north east corner of the building. These guides are in radio communica@on with<br />
each other and the floor-level personnel. The rules and safety precau@ons of the tour are explained.<br />
The party takes a staircase as far as a pla_orm just beneath the roof. There is ample headroom and<br />
space for the whole party to stand at the balustrade to view the fan vault over the choir.<br />
The spiral staircase con@nues up to the roof of the choir where the visitor can take in the view. The<br />
parapet is lined with a chicken wire fence mounted on a wooden frame. The party walks west to a<br />
staircase in the corner of the tower and climbs to the ringing room. One half of the party views the<br />
clocks and the bell ropes; the guide demonstrates the chime ropes. The second guide takes the rest of<br />
the party to the clock face. Through the glazed facets one can see the Guildhall and the south end of the<br />
High <strong>St</strong>reet down below.<br />
A staircase climbs to the bell chamber where the visitors assemble on a pla_orm at eye level with the<br />
bells. I was able to reach out and tap a couple of bells. The guide explains the benefactor’s inscrip@on<br />
on one or two bells.<br />
1
The next climb leads to the top of the tower. Here the visitors are free to roam the sixteen square metre<br />
flat roof and peer over the balustrade which is lined with the safety fence, just like the roof of the rest of<br />
the building. From this high point, in the very centre of the old city of Bath, the visitor views the<br />
landmarks close by: the Roman Baths and Pump Room, the Guildhall, Parade Gardens and a tantalising<br />
glimpse of the bathers at the steaming roo[op spa pool. Further afield, he can see the Georgian<br />
terraces towards Lansdown and Widcombe. The hills surrounding the city form the backdrop.<br />
Descending the tower by a staircase in the opposite turret, the guide leads down to the main roof. The<br />
party walks the length of the nave and enters a turret at the south west end, whence it descends to a<br />
gallery across the west window. At the other end of the gallery a staircase leads to ground level, past the<br />
coat hooks where the visitors collect their coats and exit through the shop where they hand in their<br />
plas@c @ckets.<br />
Factors contribu
Lincoln Cathedral<br />
Lincoln’s experience of tower tours is an instruc@ve comparison. Of the 114,000 annual foo_all, 5% take<br />
the roof tour - a similar propor@on to Bath Abbey. The Cathedral is at the centre of historic<br />
Lincoln.Visitor interest poten@al is high. There is an incomparable view from the towers over the city<br />
and the Fens. The visitor has extensive access to the roof of choir and nave from a gantry which runs the<br />
whole length of the vault. A tour party walks this gantry with full headroom. Each visitor can poke his<br />
head through an aperture over the crossing, for a spectacular view down the nave. The Cathedral offers<br />
a regular schedule of once or twice per day tours of roof and tower tours. The tour lasts an hour and<br />
costs £6. The tour follows a one way path. It enters and exits the building past the recep@on desk.<br />
Other Examples<br />
Wells Cathedral, Ely Cathedral, Beverley Minster, Brecon Cathedral and Southwell Minster all offer tours<br />
to high parts.<br />
Beverley is a popular tourist des@na@on. The minster gets 60,000 visitors each year. 3% take the roof<br />
and tower tour, which is offered once a day on a regular schedule. It costs £5 and lasts an hour.<br />
Brecon Cathedral and Southwell Minster offer tours. The visitor applies direct to the nominated staff<br />
member and the tour is arranged ad hoc and needs a minimum of 4 visitors before proceeding.<br />
Bristol Cathedral gets a tourist foo_all of 150,000 per year. There is no regular schedule of tower tours,<br />
but visitors can apply direct to Cathedral staff.<br />
<strong>St</strong> <strong>Mary</strong> <strong>Redcliffe</strong> Roof <strong>Tours</strong> to Date<br />
A staff of volunteers have conducted tours. These have mainly been to the roof of the nave. They have<br />
been offered on special occasions such as Church fêtes and Doors Open Day. They have also been<br />
offered on one Saturday each month over the summer. Doors Open Day has been especially popular:<br />
three groups of twelve per hour at its busiest. The party assembles at the west end; laminated cards of<br />
safety instruc@ons are handed out and the guides explain the tour. These three guides can call each<br />
other on walkie talkie radios. One leads the party, the other follows up the stair (<strong>St</strong>airway A) at the<br />
south west corner of the nave. The schedule allows for five minutes to climb to the roof and five to<br />
come back down. The ascent is interrupted by having to exit the spiral staircase to assemble on the<br />
walkway above the west door. This lets the guide deal with the door which opens inwards to bar further<br />
ascent. On busy days, that door has some@mes been removed. Further up, the party halts to allow each<br />
visitor to peer through a doorway a few inches above the vault, which stretches away into the gloom of<br />
the roof space. Climbing on, the guide leads to the turret at the South West corner of the nave roof,<br />
where the party is allowed about ten minutes to enjoy the view. This roof has a shallow pitch. It is<br />
surrounded by a gully and then encircled by a parapet. The gully is out of bounds because the parapet is<br />
unsafe: leaning against the stone work could dislodge masonry which would endanger people below.<br />
Furthermore, the parapet is pierced with tracery apertures larger than the maximum specified in the<br />
3
guidelines. But the visitors are allowed to walk as far as the fire wall at the crossing and to look over the<br />
parapet at the west end.<br />
To a lesser extent, visits to the Belfry have been organised. The party takes the stairs (stairway B)<br />
through a door off the walkway over the west door, up to the ringing room. The clock mechanism is well<br />
displayed in its cabinet through a glazed window. The bell ropes hang in a circle in the middle of the<br />
room. There is a model bell mounted on the wall, to demonstrate ringing. The handbells are in a glass<br />
fronted cabinet.<br />
The ascent to the bell chamber is limited to six people at once. The staircase leads to a ladder of seven<br />
steel rungs, thence on to a landing next to the eleventh bell, which is the second largest bell. When this<br />
bell is rung, it sweeps an arc encompassing most of this landing. There is no barrier between the floor of<br />
the landing and the sheer drop to the roof of the ringing room. The visitor proceeds on to the gantry<br />
above the rest of the bells (except for the extra treble bell, which is now at eye level.) A[er the eleventh<br />
bell landing, the gantry has a balustrade and kick board all round, except for an opening on to the ladder<br />
leading down to the bells. The opening is closed with a chain shackled to the handrail. The electric<br />
ligh@ng is ample and all six visitors can occupy the gantry at once. The route back down follows the<br />
same two staircases and west gallery walkway.<br />
Very occasionally, small par@es (maximum of six) have been escorted up beyond the belfry to the base of<br />
the spire. I will men@on this again later.<br />
Dan’s Proposal<br />
Dan proposes a one way tour of those hard to reach parts of the Church, both above and below floor<br />
level. As discussed above, a one way route helps with Health and Safety (H and S) and makes the tour<br />
more efficient. However in SMR's case, each high part is isolated from the others: to progress from one<br />
to the next requires first a return to a lower level level. What is more, each high part has only one<br />
stairway. The only excep@on to this is the roof of the Lady Chapel.<br />
Thus, the nave roof has just one stairway (A) from ground level. The door to the stairway is at the west<br />
end of the south aisle.<br />
The belfry and tower has just one stairway (B), which does not actually reach ground level. Instead , it<br />
ends at a doorway onto the walkway over the great west door. The route of descent then runs south<br />
along this walkway to a door opening onto stairway (A).<br />
The <strong>St</strong>rongroom<br />
A doorway in the north wall of the Lady Chapel opens onto a newel stair which leads up to the Lady<br />
Chapel roof and down to a small lobby. The threshold of this doorway is on the wall bench round the<br />
chapel, which amounts to a 45cm step up from the floor. A massive fire door on s@ff hinges opens from<br />
the lobby into the strongroom. This small windowless rectangular chamber of plain stone walls is mostly<br />
lined with bookshelves. The shelves are stacked with old ledgers, minutes and accounts. A door in the<br />
east wall of the lobby opens onto the processional way under the Lady Chapel.<br />
4
The Lady Chapel Roof<br />
The staircase in the north wall of the Lady Chapel, which leads down to the strongroom also leads up to<br />
the roof. The space above the vault is not visible from the stairs, but there is a hatch in the low pitched<br />
roof which lets the visitor see the vault including the capstone.<br />
A visitor interested in visi@ng the roof of an historic Mediaeval Church might be delighted with the<br />
experience of the Lady Chapel roof. A tourist wan@ng a view of Bristol from a high vantage point, might<br />
likewise be pleased. But I think that a visit to the roof of the Nave will beNer meet those needs. The<br />
strongroom beneath the Lady Chapel is of no interest to the general visitor.<br />
The North Porch<br />
A door in the east side of the inner north porch leads to the upper levels. It passes a passage to the wall<br />
walk in the outer north porch. This walkway has no parapet and is out of bounds to all visitors. The<br />
stairway climbs to a chamber called the Easter Vestry over the inner north porch. This contains a quaint<br />
garderobe and a traceried opening giving a view across the west end of the nave. Above this level, the<br />
visitor can climb to the ChaNerton Room. This is a spacious chamber, well lit by its mul@ aspect<br />
windows. Further ascent leads to the roof of the North Porch. This roof has a shallow pitch up from a<br />
transverse guNer which bisects the roof east to west.<br />
The <strong>Tower</strong><br />
The tower roof forms a square, but unlike Bath Abbey and the other tower tours men@oned earlier, SMR<br />
has a spire, which arises from the tower. The base of the spire occupies most of the roof. A narrow<br />
walkway runs in a gully on the four sides of the roof perimeter. This gully is two feet wide; it is flanked<br />
by the spire on the inside and a parapet with trefoil openings on the outside. At each corner a turret<br />
blocks the way and prevents simple progress around the roof perimeter, but these turrets do have<br />
doorways connec@ng adjacent walkways. The turrets each contain a spiral staircase, all but one of which<br />
is blocked further down before it reaches the ringing room below. Only the one in the south east corner<br />
allows ascent from the ringing room to the turret above, where opposite doorways open on to the<br />
walkways. But the stair rises in a spiral as it passes these doors, so the level of each pair of doorways is<br />
unequal and does not correspond to the walkway beyond. A short flight of steps up from the walkway<br />
to the turret door nego@ates this disparity. The parapet is only 60cms high where the turret door opens<br />
onto the east walkway. The parapet flanking the door to the south walkway is ample, however. Any<br />
aNempt to walk all round the spire, following the perimeter gully, meets the same problem at each<br />
turret. Either the door into the turret or that out to the next walkway will be flanked by a very low<br />
parapet - at some places, only 30cms high. A grab rail has been mounted opposite the parapet of the<br />
east gully where steps climb to the south east turret door. This is in fact a stainless steel cable which is<br />
on the side away from the sheer drop. The east walkway is obstructed by a raised threshold to a<br />
doorway into the spire. This again diminishes the rela@ve height of the parapet so a metal rail has been<br />
screwed to the parapet to compensate.<br />
5
These findings rule out any tour including the east gully, on H and S grounds. Proceeding all round the<br />
base of the spire, from one side of the tower to the next, cannot be countenanced for the same reason.<br />
This leaves the tour party taking the le[ hand door from the south east turret stair. They can step down<br />
on to the south walkway which could accommodate six people and the lead guide. The far end of this<br />
walkway, where the steps lead up to the south west turret door, must be out of bounds to visitors: as<br />
before, the parapet here is way too low. The party would have to return to the ringing room in reverse<br />
forma@on because there is no room for people to pass each other<br />
Future <strong>Tours</strong> at SMR<br />
H & S considera@ons make the exis@ng nave roof tour route the main contender for a roof tour. There<br />
are reserva@ons however. The stairs above the West Gallery are badly worn. Seven of them are in<br />
par@cular need of aNen@on. Emergency ligh@ng, in place below the West door walkway, is absent above.<br />
This would need to be installed. The parapet around the nave roof has a tracery of interlocking trefoil<br />
openings. These measure from 180 mm to 400 mm across. The guidelines (www.ecclesias@cal.com/<br />
churchmaNers/churchguidance/churchhealthandsafety/index.aspx) lay down a maximum dimension for<br />
any gap piercing the parapet to be 150 mm. Bath Abbey has addressed this maNer with the fixing of a<br />
chicken wire fence to the parapet of all the high parts of the tour. I am told that this solu@on would not<br />
be allowed at SMR.<br />
Schedule and Booking<br />
Salisbury Cathedral has a web based booking system for its roof tours. By this means an applicant can<br />
easily see if it is fully booked (or indeed if it be under-booked - many venues have a minimum tour<br />
compliment). A web based booking system, part of the SMR website, seems the best way forward.<br />
SMR's previous experience and current foo_all suggests that the schedule should resume at the former<br />
frequency: once a month on Saturdays in the summer. This @metable might be adjusted in response to<br />
changes in demand, availability of staff, and an@cipated changes to our foo_all.<br />
Once a month Nave roof tours could run from April to September. Open doors day and the Church fête<br />
could occasion a day-long a schedule of tours.<br />
Is this an opportunity for us to offer socially beneficial employment? The Department for Work and<br />
Pensions, through Job Centre Plus, promotes eight week placements of young people on enhanced work<br />
experience. Training these interns to be tour guides would of course make demands on SMR staff or<br />
volunteers. Were this to be offered to young people on eight week placements, the @me spent in<br />
training and induc@on would exceed that spent in conduc@ng the tours in earnest.<br />
The alterna@ve is for volunteers to staff tours on the same basis as in recent years. With web-based<br />
booking, and an increased tourist foo_all, the schedule might then expand to such an extent as to jus@fy<br />
employing guides as per Dan's proposal.<br />
William Barwell<br />
6
2014.<br />
7
Appendix 1:<br />
Venue<br />
Visitors /<br />
year<br />
Roof V / yr<br />
Roof/Total<br />
percent Schedule T/T/V/B/O<br />
Bath Abbey 420k 25k 6pc<br />
8 a day<br />
6 days a week R T V B O Clocks<br />
Wells Cathedral 300k 1k 0.3pc Ad hoc T V O Astronomical clock<br />
Lincoln Cathedral 114k 5.7k 5pc 2/day x6 days T V+ O Crossing*<br />
Ely Cathedral 70k 3k 4pc Ad hoc R T O Octagon<br />
Beverley Minster 60k 1.8K 3pc 1/day x1 day R T<br />
*West front extensive access to vault<br />
Key:<br />
Roof<br />
<strong>Tower</strong><br />
Vault<br />
Bells<br />
Other<br />
R<br />
T<br />
V<br />
B<br />
O<br />
8
Appendix 2<br />
<strong>St</strong> <strong>Mary</strong> <strong>Redcliffe</strong><br />
CHURCH ROOF VISITS<br />
A visit to the roof is an exci@ng adventure and the view over Bristol from the church roof is excep@onal.<br />
In order to ensure your safety all visits are supervised.<br />
Visitors are asked to read the following advice prior to their visit:<br />
1 Visits will only be conducted in fine weather<br />
(not in heavy rain, wind, ice or snow!).<br />
2 Visits are restricted to fit Adults & Children of at least 8 years. Under 16s must<br />
be accompanied by a parent or adult carer.<br />
3 The climb to the roof is up a narrow spiral staircase of over 100 steps. There is a<br />
hand rope on the outside wall on lower flight and around central pillar on<br />
upper flight. Keep to outer, wider part of steps, with one hand on rope. No<br />
items are to be held in hands.<br />
4 There is to be no passing on the stairs – only one party of up to 10 visitors will<br />
be allowed at any @me. 2 guides will accompany the party – one leading and<br />
one following the group up and down.<br />
5 All available lights will be switched on and the top door will be opened to let in<br />
daylight prior to the group star@ng up the stairs.<br />
6 When on the roof do not lean on, over or through the parapet. Nothing is to<br />
be dropped from the roof. Bags, cameras etc. must be aNached to the person<br />
(e.g. by shoulder, wrist or neck straps).<br />
7 All Visitors must wear suitable flat rubber soled shoes – no high heels or studs.<br />
Visitors are not to run on the roof (or on the stairs).<br />
Beware of joints and steps on the roof.<br />
8 Visitors must remain close to the guides. The guides will ensure that the party<br />
remains together and in permiNed areas.<br />
9 The party is to descend as a group when and only when instructed by the<br />
guides – one guide will lead the party back down.<br />
10 Guides will carry mobile phones and will deal with any emergencies that may<br />
arise.<br />
The roof is not open for normal public access.<br />
Visitors must read the above rules prior to their visit, accept that the visit is at<br />
their own risk and follow all direc
Please Note<br />
Smoking is prohibited anywhere in or on the church.<br />
10