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Description
Les Giblin has conducted more than 1,000 Skill With People seminars for hundreds of companies
and associations, including Mobil, General Electric, Johnson & Johnson, Caterpillar, Blyth
Eastman Dillon, Retail Jewelers of America, PGA, National Association of Insurance Agents, plus
hundreds of sales and marketing clubs and hundreds of top stores. Les Giblin was 1965 National
Salesman of the Year. His book Skill With People has sold over 2,000,000 copies, while his other
book, How to Have Confidence and Power in Dealing With People, has sold over 700,000 copies.
He has authored three bestselling handbooks. Les Giblin's audiovisual programs are widely used.
One association enrolled 5,000 people in his Skill With People seminar--another company put
7,000 people through his Better Selling program. Les Giblin's track record and his hundreds of
thousands of enthusiastic seminar participants and readers attest to his effectiveness as a top
teacher of skill with people. Read more Excerpt. © Reprinted by permission. All rights reserved.
Understanding People and Human Nature The first step in increasing your skill in dealing with
people (successful human relations) is to properly understand people and their nature. When you
have a proper understanding of human nature and people - when you know why people do the
things that they do - when you know why and how people will react under certain conditions - then
and only then can you become a skillful manager of people. Understanding people and human
nature simply involves recognizing people for what they are - not what you think they are nor what
you want them to be. What are they? PEOPLE ARE PRIMARILY INTERESTED IN
THEMSELVES, NOT IN YOU! Putting this same thought another way - the other person is ten
thousand times more interested in himself than he is in you. And vice versa! You are more
interested in yourself than you are in any other person in the world. Remember that man's actions
are governed by self thought, self interest - this trait is so strong in man that the dominant thought
in charity is the satisfaction or pleasure that the giver gets from giving, not the good the gift will do.
That comes second! You don't have to apologize or become embarrassed in recognizing that
man's nature is self-interest - it has been that way from the beginning of time and will be that way
till the end of time for man was put on earth with that nature. Too, we are all alike in this respect.
This knowledge, that people are primarily interested in themselves, gives you the basis on which
to work in your dealings with others. In subsequent chapters you will see how many successful
techniques spring from this understanding. So actually it is a key of life for you to realize that
people are primarily interested in themselves and not in you. Read more