NDIS-Pre-planning-booklet

your 

Preparing for 

NDIS plan 

1 Independence Australia your way

Contents 

Welcome 4 

Why Choose Independence Australia 5 

Preparing For Your Meeting 6 

Personal Care Checklist 8 

What My Everyday Life Looks Like 10 

Your Community Access 12 

Your Products - Continence Aids 14 

Your Products - Wound Care 16 

Your Products - Nutrition 18 

Your Transport Needs 21 

Aids and Equipment 22 

Your Community & Mainstream 

Supports 

23 

Domestic Assistance 25 

Home & Gardening Services 25 

2 Independence Australia your way 

Complex Care Needs 26 

Independence Australia your way 

3

Welcome 

We’ve created this booklet to help you prepare for your 

new NDIS plan. For those who are new to the NDIS, here’s 

a quick guide as to where this booklet fits into your overall 

NDIS journey. 

Why choose 

Independence Australia 

Step 1 

Determine your 

NDIS eligibility* 

Step 2 

Apply for 

support* 

If you’re eligible and receive 

an Access Decision letter, 

the next step is creating 

your NDIS plan. 

This is where this booklet 

will come in handy for you! 

Step 4 

Use your 

plan 

Step 3 

Create your plan 

Your plan is a written agreement worked out 

with you. Everyone’s plan is different. Use 

this booklet to consider all the things that 

you want or need to include within your plan 

and share that with the person assisting you 

with creating your plan. Depending on your 

situation that could be an NDIA Plan 

Manager, a Local Area Coordinator 

(LAC) or an Early Childhood Early 

Intervention (ECEI) Partner. 

Independence Australia is a social enterprise providing choices and services for people living 

with a disability or other personal need. We have been supporting people across Victoria since 

1957 to regain and retain their independence within a supportive community. As of 2021, these 

services have also been available for people living in South Western Sydney, with our team 

bringing more than 60 years of expert knowledge supporting people living with a disability. 

Why choose Independence 

Australia? 

Working with our qualified, nationally 

registered and specifically trained 

staff who provide support and care 

will give you the opportunity to 

create a program that you want, 

tailored to your needs. 

Customer flexibility and choice is 

essential, and we have made this a 

focus in the delivery of our services 

for customers in Sydney. 

Who do you provide 

support for? 

We provide support and access 

to services for people located in 

South Western Sydney or anywhere 

in Victoria, who are participants of 

NDIS and other funding bodies. 

Independence Australia provides 

services for people seeking a 

minimum 5 hours of support per 

week, with a minimum of 2 hours 

per shift as a requirement. 

How we help is up to you... 

Our support workers are available 

to visit your home in the mornings, 

afternoons or evenings to help you 

prepare or wind down for the day. 

Monday to Sunday, 7 days 

per week. 

We provide support across the 

following categories: 

• Complex Care 

• Personal Care 

• Domestic Assistance 

• Community Access 

• Meal Preparation 

• Sleepovers 

• Psychology and Counseling* 

• Support Groups* 

• Health and Wellbeing 

Programs* 

We will work with you to develop 

and implement a support plan that 

complements your preferences and 

clinical support needs. Our friendly 

and experienced support workers 

will provide comfort and care to help 

you through your daily tasks. 

We promise to... 

• Listen and understand 

what support you require, 

as it changes over time 

• Deliver your program 

with experienced support 

workers who are nationally 

accredited, and police 

checked 

• Be there for you from 2 

hours to 24 hours a day, 

every day as you choose 

• Meet your needs – we 

currently conduct more than 

5,000 customer visits in 

Victoria each week and are 

now bringing this successful 

model to New South Wales. 

We are also one of Australia’s 

largest suppliers of healthcare 

products and can assist you to 

access healthcare solutions. 

Step 5 

Review 

your plan 


*Visit www.ndis.gov.au for more information 

* Denotes programs available in Victoria only

Goal 1 

If you have any of the following information, 

consider taking them with you. 

Lifestyle plan 

Behaviour support plan 

Person-centred plan 

Client support plan 

Health support plan 

Goal 2 

Individual education plan 

Goal achievement plan 

Therapy assessments 

Letters from your doctor or therapist 

Information from your childcare, kindergarten 

or school 

Any day program or activity schedules 

Recreational program information or reports 

Information from a current service provider 

Carer statement 

6 Independence Australia your way Independence Australia your way 7

Activity Level of support required Who assists you How often Comments 

Hoist 

Unpaid carer 

Every day 

Standing transfer 

Support worker 

Many times a week 

Getting in and 

out of bed 

Support to get out of bed each day 

No assistance required 

Council service 

Other 

When unwell 

Irregularly 

I need support to dress and undress 

Unpaid carer 

Every day 

Getting dressed 

and undressed 

I need assistance with some aspects of getting dressed, doing up buttons, 

making sure clothes are on the right way etc. 

I need assistance with appropriate clothing choices i.e. wanting to wear a 

summer dress in winter 



Other 


When unwell 

Irregularly 

I need supervision in case of falls 


Hoist into commode chair 

Unpaid carer 

Every day 

Assistance 

with toileting 

Standing transfer into commode chair 

I do not need a transfer but I use a commode chair when showering 

I need physical assistance e.g. wiping, washing and drying myself 



Other 


When unwell 

Irregularly 

Assistance 

with showering 

I need assistance with some areas e.g. washing feet and back, adjusting water 

temperature etc. 

I need to be prompted to shower 

I do not need a transfer but I use a commode chair when showering 


Unpaid carer 



Other 

Every day 


When unwell 

Irregularly 

I need physical assistance to brush teeth, hair and wash my face 

Unpaid carer 

Every day 

Grooming 

I need physical assistance with some aspects e.g. putting toothpaste on 

the toothbrush 

I need prompting around grooming and hygiene e.g. reluctant to brush 

my hair 



Other 


When unwell 

Irregularly 


All food is prepared as I’m unable to cook for myself 

Unpaid carer 

Every day 

Can cook but I require support or supervision with this 



Meal 

preparation 

Help preparing basic meals e.g. with toaster or microwave 

Help preparing meals in the oven or on the stove top 

Food preparation assistance e.g. chopping up vegetables 


Other 

When unwell 

Irregularly 

Need prompting or reminding to prepare my meal 




9

What my 

life looks like 

everyday 

Your living situation 

Give your planner some information about your living situation. Let us know about where you currently 

live, the people (and animals) that you live with and note if you would like to make changes to your home 

or live somewhere different. 

When you most need assistance 

Think about how you navigate your day and list the times that you most need assistance. 

Your regular or occasional 

activities and needs 

Add a little more information about what your day looks like and consider the times and situations 

in which you may require additional support. You may wish to add details about your needs such as 

showering and getting dressed, toileting, managing continence, eating, transferring between bed, chairs 

and wheelchairs or taking medication. 

The people who support you 

Are there some key people in your life who provide you with additional support or who are simply 

important to you? These could include friends, family, neighbours, workmates, people in your community. 

List their names and the support they provide here. 



11

Have a think about the things you currently do or would like to 

do when it comes to hobbies, socialising and more. 

Activity How often? Who currently funds this? Comments 

Day program 

Grocery shopping/bill 

paying etc. 

your 

NDIS support 

We’ve got you covered 

with a wide range of 

services and supports 

for your NDIS package, 

all from our one 

organisation. 

Holiday program or camp 

Travel including local 

and international 

After school program 

Socialising with friends 

and family i.e. dining out, 

visiting their homes or 

going to bars 

One-on-one activity with 

Support Worker 

Gym/Personal Trainer 

Study or classes including 

school, tertiary study or 

casual classes 

Volunteer work 

Paid work 

Sporting activities 

Therapy & skills 

development 

We provide: 

Services to assist with enhancing 

capacity building and achievement of 

goals through: 

• Psychology and counselling 

• Therapy assistance (exercise) * 

• Positive behavioural supports 

• Co-ordination of supports 

• Specialist support co-ordination 

• Individual skills development and 

training 

Capacity building 

Strengthening skills and independence 

by assisting people to access therapies, 

training and specialist support 

coordination. Independence Australia 

has expertise in resolving points of crisis 

and developing capacity and resilience. 

Daily activities in-home 

& in the community 

We provide assistance with: 

• Self-care or personal support 

• High-intensity self-care assistance 

• Domestic assistance 

• Household activities & meal 

preparation 

• One-on-one support for children 

• Community access, social inclusion 

• Transport 

• Specialise in complex programs 

Core supports 

Enabling people to reach their goals by 

providing assistance with daily activities, 

in-home and in the community. This 

includes assistance shopping, preparing 

meals and providing personal support at 

any time of the day or night. 

Attending appointments 

both medical and other i.e. 

hairdressers 

Other 

independenceaustralia.com/ndis 

service.enquiry@iagroup.org.au 

1300 032 774 

12 Independence Australia your way Independence Australia your way 13

Incontinence 

Why 

MoliCare? 

Continence Aids 

To better understand your continence product needs, please consider any of the following questions that 

may apply to you. 

1. Do you use disposable continence products? 

2. What types of disposable continence products do you use? 

You can count on MoliCare to: 

• provide superior leakage protection 

• neutralise odours 

• maintain skin at a healthy pH 5.5 

• help prevent skin irritation caused by incontinence. 

With a range of absorbent products to suit all 

mobility needs, and skincare to support skin 

compromised by incontinence, MoliCare provides a 

total continence solution. 

3. How many disposable continence products do you use during the day and night? 

4. Do you use washable and reusable continence products? 

5. Do you use a washable mattress and chair protection? 

6. Do you require the use of intermittent catheters to drain your bladder due to your disability? 

7. Do you have a permanent indwelling catheter to manage your bladder due to your disability? 

8. How often does your catheter need to be changed? 

9. Do you have rashes, excoriation, or broken skin in your skin folds because of incontinence? 

10. What types of barrier creams do you use to protect your skin from rashes and excoriation? 

11. Are you able to shower every day? If not, what skin cleansing foams or washes do you use to remove 

the residual enzymes from incontinence from your skin? 

Protection. Every day. 

Order now at store.independenceaustralia.com 

12. How do you dispose of your disposable continence products? 

13. Do you need laxatives to manage your constipation? 

14. Do you need fibre supplements to maintain a regular bowel management program? 

Products include: 

The truth is: 

Going out was a big concern at first 

Jason, 

catheter user 

Disposable continence products 

Washable continence products 

Catheters 

Bowel products 

Skin care products 

Male and female pads, protective undergarments (pull-up) pants, 

all-in-one (nappy style), belted undergarments, 2-piece pad and 

pants system, condom drainage, day and night urinary drain bags. 

Mattress protection, bed protection, chair protection, doona 

protection, male and female washable and reusable underwear 

and pads, swimmers, urinals, bedpans. 

Intermittent catheters male and female length, indwelling 

catheters male and female length, day and night urinary drain 

bags, catheter securement devices, catheter packs. 

Laxatives, fibre supplements, enemas, suppositories, lubricating 

gel, deodourisers. 

Skin care cleansers, foams and washes, barrier creams and 

sprays, skin adhesive removers. 

Coloplast offer a SpeediCath intermittent 

catheter solution to help you reach your 

NDIS goals. 


Coloplast Pty Ltd, The Coloplast logo is a registered trademark of Coloplast A/S. ©2021-05 CON812. All rights reserved Coloplast A/S

Life unlimited 

For your wound and pressure care supports – ask for the experts. 

We have been helping restore and maintain skin integrity, 

and healing wounds for over 150 years. 

Wound Care 

To better understand your wound care product needs, please consider any of the following questions that 


1. Do you use any pressure care products that are related to your disability? 

2. Do you have poor circulation to your feet that can cause foot wounds from time to time? 

3. Do you get pressure areas on your elbows, hips, or buttocks due to immobility associated with your 

disability? 

4. Do you get rashes, excoriation or skin breakdown in your groin or skin folds due to contractures 

associated with your disability? 

5. Are you a high falls risk? 

6. Do you have reduced skin sensation to hot and cold temperatures that put you at risk of burns, 

abrasions, and cuts? 

7. Do you have a stoma site from a suprapubic catheter or Chait button? 

ALLEVYN ◊ 

Foam Dressings 

PICO ◊ 

Single Use 

Negative Pressure 

Wound Therapy 

SECURA ◊ 

Skin Care Range 

◊ 

Trademark of Smith+Nephew. All trademarks acknowledged. 27446-2-anz V1 09/20. For detailed product information, including indications for use, contraindications, precautions and warnings, please 

consult the product’s applicable Instructions for Use (IFU) prior to use. 

8. What type of wound care products do you use to treat pressure areas? 

9. What type of skin care products do you use to prevent pressure areas developing? 

10. What type of compression stockings, bandages and tapes do you use to secure your wound care 

dressings in place? 

27446-anz v1 NDIS Advertisement.indd 4 

11/12/2020 3:24:20 PM 

Wound care products 


Low adherent dressings, adhesive dressings, absorbent pads, alginates, 

antimicrobial dressings, film dressings, foam dressings, hydrogel dressings 

hydrocolloid dressings, gelling dressings, silver dressings, packing gauze, 

dressing packs, wound care cleansing agents, compression bandages, 

stockings and tapes. 

Venous 

leg ulcer 

therapy 

Skin care products 

Adhesive removers, barrier creams, cleansers, scar management products. 


ESS0313 11/2020

Your partner in providing 

complete nutritional care 

An extensive range of products 

to meet your nutritional needs 

Nutrition 

To better understand your nutritional product needs, please consider any of the following questions which 


1. Do you have an enteral feeding program associated with your disability? 

2. Do you use a Nasogastric tube or PEG tube for your nutrition requirements? 

3. Do you have all the necessary equipment (pumps, giving sets and extension tubes) for your enteral 

feeds? 

4. What types of enteral feeds do you use? 

5. What volume of enteral feed do you use each day? 

6. Do you require syringes for the administration of medications or bolus doses of feed or water? 

7. Do you require thickened fluids because of your swallowing difficulties? 

8. Are you on a mix of enteral feeds and puree food? 

9. What types of puree food do you eat? 

Dysphagia 

management 

Nutrition for 

wound management 

Great tasting range of oral nutritional supplements 

Tube feeding solutions 

Contact us today! 1300 788 855, visit store.independenceaustralia.com 

or speak to your dietitian about being set up on the NCare® program 

RESOURCE® THICKENUP® Clear is a food for special medical purposes for the dietary management of people with swallowing difficulties. Must be used under medical supervision. ARGINAID® is a food for special medical purposes specifically 

formulated with L-Arginine for the nutritional management of wounds. Must be used under medical supervision. Not suitable for use as a sole source of nutrition. Contains Phenylalanine. Nutritional supplements can only be of assistance where 

dietary intake is inadequate. Please seek advice on your individual dietary needs from an Accredited Practising Dietitian or your healthcare professional. SUSTAGEN® Hospital Formula Active and SUSTAGEN® Hospital Formula Active Plus Fibre are 

formulated meal replacements and cannot be used as total diet replacements. Consume as part of a varied and balanced diet and healthy lifestyle. RESOURCE® Fruit Flavoured Beverage, RESOURCE® Plus, 

RESOURCE® Protein, RESOURCE® 2.0 + Fibre, ISOSOURCE® Standard and NOVASOURCE® GI Forte are food for special medical purposes specifically formulated for medical conditions where nutritional needs 

cannot be met through diet modification alone. Must be used under medical supervision. 

Reg. Trademark of Société des Produits Nestlé S.A. Nestlé Healthcare Nutrition, a division of Nestlé Australia Ltd, 8 Nexus Court, Mulgrave, VIC 3170, Australia. 

® 

10. Do you require bibs because of excessive saliva production? 

11. What types of oral nutritional supplementation do you consume because of your disability? 

Nutrition products 


All types and flavours of enteral feeds, all types and flavours of thickened 

fluids, pureed foods and thickening powders, nasogastric tubes, enteral 

pumps, giving sets and extension tubes, medication syringes, large 60 ml 

syringes and bibs. 

NDIS 

DATE: 

14.12.20 

JOB 

CLIENT: NHS 

Buy 

# NESBD2643 

ARTIST: MP 

FILE: NHS Independence Australia Advertisement 

Consumables 

PROOF # 

2 

Use your NDIS consumables budget to buy 

continence, wound care, home enteral nutrition 

(HEN) and disability-related health products. 

COLOURS 

CYAN 

YELLOW 

MAGENTA 

BLACK 

IMPORTANT INFORMATION 

Design 

No matter how your NDIS plan is managed, you can 

shop online for the everyday items you need, from 

all the major healthcare brands. With warehouses in 

every state, your order can be delivered quickly to 

your doorstep. 

Fast 

reliable 

delivery 

Discreet 

packaging 

available 

Trusted 

provider 

Please consult your doctor or dietician for suitable products before submitting your order. 


Visit store.independenceaustralia.com 

or call 1300 788 855 

As a social enterprise, the income we make is invested 

back into the vital services we provide to help people 

with disabilities. Your purchases help us to enhance 

people’s lives.

How to place an online order 

with Independence Australia 

1 

If you’re new to online shopping, here’s how to shop with Independence 

Australia in a few simple steps. 

Create Shopping Basket 

To get started, type store.independenceaustralia.com into your web browser. 

your 

Transport needs 

Transport How often? Comments 

I access the support of an unpaid carer to 

drive me to appointments or activities 

I use taxis, paying for these with 

taxi vouchers, in order to get to my 

appointments and activities 

1. Use search bar at the top of 

the screen 

or menu options to find products. 

2. Select item with 

Add to Basket 

3. Enter quantity PKT Qty 6 

4. Click Add to Basket to move item 

to shopping basket. Repeat steps until 

shopping is complete. 

5. Click to review your 

shopping list. 

6. Click 

Checkout Now 

when product selection is complete. 

I use a paid support worker to transport 

me to activities and appointments 

I use public transport independently 

2 

Confirm Shopping 

7. Review order summary. 

8. Add your personal details, choose 

a delivery option and confirm any 

delivery instructions. 

9. Click Next 

3 

Checkout 

10. Choose a payment method 

and enter your credit card or 

PayPal details. 

11. Tick 

12. Click 

Place Order 

to complete your transaction. 

13. Look out for an email confirming 

your order details. 

I accept the Terms and Conditions* 

Tips for 

Ordering Online 

• You’ll need an email 

address to place an order 

• Choose “Discreet 

Packaging” to keep 

your delivery box 

details private 

• Hit “Back” button at 

any time to go back a step 

I use public transport but only with the 

assistance of a support worker 

I’m completely independent in terms of 

accessing transport 

I need vehicle modifications to access 

transport independently - please detail 

• Set up an account so you 

can reorder products easily 

and track order status 



21

Aids and 

Equipment 

Please tick every piece of equipment that you require. 

Hoist 

Toilet chair 

Modified cutlery 

your Community & 

mainstream supports 

It is suggested you bring any assessments or reports from your healthcare professional 

regarding your disability and level of physical and functional capacity with you to your 

planning meeting. 

Health 

Activity 

How often? 

How is this currently funded? 

Comments 

Wheelchair 

Special footwear 

Oxygen 

Physiotherapist 

Standing hoist 

Modified vehicle 

Modified crockery 

Speech Therapist 

Electric wheelchair 

Straws 

Tubes 

Massage Therapist 

Sling 

Masks 

Headwear (helmet) 

Hydrotherapy 

Sports wheelchair 

Commode chair 

Wheelchair accessories 

(i.e. footplates) 

Colostomy bags 

Communication devices 

Dietitian 

Nutritionist 

Continence Advisor 

Dentist 

GP 

Mental Health 

Activity 

How often? 


Comments 

Psychologist 

Psychiatrist 

Behavioural 

Therapist 

Counsellor 

Neurologist 

Mobility Aids Australia (MAA) is one 

of Victoria’s leading mobility aids 

specialist retailers. 

• One of the largest product 

ranges in the industry 

• Comprehensive safety 

training and orientation 

(powered equipment) 

• Free in-home 7-day product 

trials (powered equipment) 

• 14-day money back 

guarantee 

• Qualified technicians and full 

service centre available 

• Mobile service vans 

• Comprehensive rental 

product range 

Government Disability Services 

Activity 

Support coordinator/ 

case manager 

Occupational 

Therapist 

Housing Assistance 

How often? 


Community, Hobbies or Sporting Groups 

Comments 

1800 625 530 

www.mobilityaids.com.au 

1/820 Princes Highway, Springvale, VIC 

Sales | Hire | Service 



23

Tasks 

Mopping/vacuuming 

Bathroom/laundry/ 

cleaning/kitchen 

Washing clothes/ 

changing linen 

General cleaning 

Assistance required 

No assistance 

Minimal assistance 

Full assistance 

No assistance 



No assistance 



No assistance 



Who currently completes these tasks? 

Home & 

gardening services 

Tasks 

Mowing 

Weeding 

Home maintenance 

Assistance required 

No assistance 



No assistance 



No assistance 



Who currently completes these tasks? 

Remember to speak to your planner about any home modifications you may need 

Notes 



25

Good Hand Hygiene 

Complex Care Needs 

Physical and Behavioural 

Alcohol based hand sanitiser - 

Contains 70% w/w Ethanol - absolute. 

Easy to apply and air dries quickly. 

Contains two moisturisers, glycerin 

and dexpanthenol to help hydrate 

the skin while sanitising. 

Alcohol based hand sanitiser helps 

kill germs fast without water. 

We specialise in supporting complex physical and behavioural needs, often providing a team of 

skilled staff dedicated solely to meeting your truly unique needs. 

Available in: 1L, 375ml & 60mL 

Registered therapeutic: 

AUST R 179333. 

Complies with European Standard 

BS EN 1276 & BS EN 1500. 

Complex Care 

– Behavioural Needs 

Covering psychological, emotional 

and behavioural aspects of a 

person’s care requirements is 

an area in which the team at 

Independence Australia excel, this 

includes supporting people with: 

• Acquired brain injury 

• Intellectual Disability 

• ASD (Autism Spectrum 

Disorder) 

• Behaviour support plan 

implementation needs 

Complex Care 

– Physical Needs 

Supporting people living with spinal 

cord injury, cerebral palsy, MND, 

spina bifida, ABI, MS and stroke. 

We’re able to tailor our support to 

suit the participants needs including; 

• Hoist transfers 

• Bowel care 

• Catheter care 

• Peg feeding 

• Tracheostomy 

What’s it like working with Independence 

Australia as a support service provider? 

• Medical administering 

• Acquired brain injury 

“We have always been provided with experienced support 

workers and choice. I would highly recommend Independence 

Australia in providing quality in-home care.” – Sharon, whose 

son Jai has been receiving services from Independence 

Australia for more than 27 years. 

Complex Care 

– Dual Diagnosis 

Inclusive of mental health diagnosis, 

intellectual disability and physical 

disability in instances where these 

are combined 

• Assistance in transition 

to community from 

hospital-based setting 

• Crisis Response Planning 

What are the Next Steps? 

If you’re interested in choosing 

Independence Australia as a service 

provider, you can contact our team 

and ask to speak to ‘Intake new 

service’. 

Expect to hear from us within 

2 business days with further 

information including a tailored 

questionnaire for you to complete 

that will help us to assess how we 

can best support you. 

SANITISING YOUR HANDS CORRECTLY WITH AQIUM GEL 

Dispense 1-2 

pumps of Aqium 

Gel onto hands 

Rub vigorously 

palm to palm 

Rub with 

interlocked 

fingers 

Always read the label. Follow the directions for use. 

Cleanse the Skin 

QV Gentle Wash 

Suitable for use with normal-to-dry 

or sensitive skin. 

• Non-drying, pH-balanced 

cleanser. 

• Non-soap surfactants help foam 

and cleanse the skin. 

• Added humectant (glycerin) 

helps hydrate the skin. 

• Low irritation potential - 

free from fragrance, 

colour, lanolin and 

other common 

irritants. 

Rub palm 

over back of 

each hand 

Cover tips and 

bottoms of fingers 

to each palm 

Protect to Prevent 

Moisturise the Skin 

QV Skin Lotion and QV Cream 

• Hydrates skin for 24 hours. 

• Suitable for use with dry skin or 

dermatitis. 

• pH-balanced formulation 

• Low irritation potential - free 

from fragrance, colour, lanolin & 

propylene 

glycol. 

Include thumbs 

Include wrists 

M 

A 

D 

A U S T R A L 

E 

& 

O 

I A N 

N 

W 

D 

E 

Keep rubbing 

until hands 

are dry 

AC10338-1020 

Help Protect the Skin 

Silic 15 

• Invisible protective layer helps to 

protect the skin against sweat and 

other common irritants experienced 

with incontinence. 

• Non-sticky and non greasy. 

• Free from common irritants, 

fragrance, lanolin & colour. 

pH-balanced, low irritant 

formulation, suitable 

for sensitive skin. 


15% 

GLYCERIN 

24 HOUR 

HYDRATION 

% 

DIMETHICONE 

FOR BARRIER PROTECTION

purchase makes 

a difference 

When you shop with Independence Australia, you’re doing more 

than you think. The funds generated from the sale of our healthcare 

products provide access to programs which help people with a 

disability to live a more independent life. 

Thank you from 

Philomena 

“Psychology and counselling 

services from Independence 

Australia have helped me 

navigate just what I want to 

get out of life” 


Jess 

“The care I receive from 

support workers provided by 

Independence Australia helps 

me have a great quality of life” 


William 

“Access to respite from 

Independence Australia 

and information on funding 

schemes has made a huge 

difference in the lives of my 

family” 

Find out more about the people we help at www.independenceaustralia.com.au/ia-helps-me 

Or you can shop with us again at store.independenceaustralia.com

NDIS-Pre-planning-booklet

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