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COVID-19

DESIGN RESPONSE AND IMPLEMENTATIONS

HOSPITALITY GUIDE

REV:

MAY 28TH 2020


COVID -19

Design Response and Implementation

Nanu Soda have been busy trying to find design solutions that change the mindset around COVID-19 restrictions and measures that may need to be

implemented to allow pubs and venues to open and trade. As an industry we don’t usually allow other health and safety measures to have a

negative impact on the design of interiors and the customer experience, so why should this be any different.

Whilst we are still waiting for government guidelines on how the hospitality industry can reopen, we wanted to provide simple and effective advice

on social distancing design solutions that can be both temporary and permanent. Our aim is to approach this creatively and with flair, providing

the safe distancing measures required but also looking at how these can positively affect spaces both in the short term and potentially more long

term. Distancing requirements could be used to create an environment that conveys a caring and safe space, after all this is the reason these

measures are being implemented. To look after people. This goes hand in hand with the hospitality industry and customer services, making sure

guests are welcomed, feel safe and catered for. These all ensure returned custom.

Due to the unprecedented nature of this pandemic, it is hard to predict with certainty what is going to happen in the coming months. Government

advise and legislation is ever evolving to react to our country’s current position within the pandemic. There may be new habits and customs that

evolve from this, changing the way the hospitality industry operates on a more permanent basis. These may stem from a shift in customers

priorities whether that be based on heath and safety, finances, or wanting more sense of occasion and escapism when it comes to visiting venues.

These changes will become more apparent as restrictions are lifted and venues start to reopen, but it is something to keep in mind. As we look

back through history at other heath pandemics such as the typhoid and flue outbreaks of the early 20th century, what tends to follow is a shift in

design trends. In this particular example what followed was the modernism design movement showcasing clean lines and geometry, Maybe the

same will be true in a post COVID-19 world.

With this in mind this document intended to both showcase the design possibilities whilst also implementing the practicalities of safe distancing

measures that may need to be put in place to comply with government guidelines. It will be crucial for hospitality business to build confidence in

customers and staff, showing them that their welfare and safety is top priority.


1.The Site - The New Normal

2.Signage and Way-finding

3.Interior Solutions

4.Materiality - Antimicrobial

5.Service Points

Contents

6.Major Touch Points

7.Take Away & Collection Ideas

8.Exterior Solutions

9.Customer Facilities

10.Back of House (BOH)

11.The Future


1

The Site - The New Normal

Safe distancing guidelines are inevitably going to have the biggest

impact on site layouts in the short term. Making sure that customers

feel safe crosses from physical barriers such as hand sanitising

stations and screens to ones that are more psychological, for example

easy to follow rules, directions and way-finding. Although these are

physical installations the security and peace of mind this will give

customers is the reason they will continue to return again and again.

Generally people are going to fall into one of two categories when it

comes to lockdown restrictions are lifted and eased. At one end of

the scale, many “social animals” have found home-isolation a

challenge, and may be the first to return when restaurants, cafes,

bars and pubs re-open their doors.

At the other end of the scale, many customers are likely to be more

anxious and cautious, and will need a lot of reassurance before

returning to the hospitality industry.

The next few pages look at what the new normal maybe for site

layouts and capacity numbers in line with anticipated advice and

guidelines.


SITE NAME:

Existing Site Layout

step up

120

steps

down

1185

Female

New Small

Dresser

Disabled

HD

DINING AREA

New window

ADULT

DINING

Kitchen

step up 426mm

Ti l

ENTRANCE

Block up doorway

Male

step up

130

matwell

up

HD

void

Gents

Female

step up 300mm

step up

170mm

HD

ELECTRICS

REAR YARD

HD

carpet

Cl.

down

carpet

up

Female

HD

ELECTRICS

Manhole

down

ramp down

300

cellar drop

down

Bric Slip with 5no. over lights

Poseur Poseur Poseur

Poseur

Poseur Poseur

ENTRANCE

Poseur

VERTICAL DRINKING

Poseur

Poseur

New

glass

rack

juke

18g

18g

Retain Altro

Glass wash

area

ELECTRICS

FAP

Retain Altro

bar height 1100

TRANSITIONAL

AREA

step up

80

3/4 height

3/4 height

ENTRANCE

New Crittal

screen

New Crittal

screen

New dining height

fixed seating

New

optimyst

fire

step up

170mm

NOT SURVEYED

NO WORKS

TO THIS AREA

Existing Internal

Total Covers: 170

Bar Covers: 48

Transitional Covers: 56

Restaurant Covers: 66

Existing External

Total Covers: 100


HS

Hand Sanitiser Dispenser - Sensor Opera

SD

Soap Dispenser - Sensor Operated

Proposed Site Layout

down

Poseur

Poseur

step up

130

cellar drop

Poseur

Poseur

Door held in open position

matwell

up

carpet

AWP

Poseur

void

Cl.

BAR AREA

HS

HD

SD

HS

Poseur

down

14

Gents

Poseur

Poseur

Poseur

step up

130

down

6

15

cellar drop

AWP

Poseur

Door held in open position

with Cabin Hooks.

Drinks

Collection

Point

Drinks

Order

Point

Poseur

Glass wash

area

Female

HD

carpet

juke

matwell

ELECTRICS

up

ENTRANCE

carpet

(Welcome)

AWP

EXIT

(See you Soon)

1

HS

up

Poseur

AWP

HS HS

SD

SD

Cl.

BAR AREA

HS

HD

SD

Poseur

void

Gents

Drinks

Collection

Point

Drinks

Order

Point

5

2

Ramp down

HS

Poseur

down

HS

AWP

Up

Drinks

TV

Collection

Point

Drinks

Order

Point

carpet HS

TRANSITIONAL

AREA

HS

15

10

9

5

Glass wash

area

Ti l

HS

DINING AREA

ENTRANCE

(Welcome)

Female

HD

Ti l

NO WORKS

TO THIS AREA

New stairs

Step up 426

HS

Grabber

unit to be

removed

step up

170mm

Designated Group Table

Designated Group Table

3 / 4

Height

3 / 4

juke

Height

1

ELECTRICS

HS

4 4

up

AWP

TV

HS

SD

SD

2

Drinks

Collection

10

9

Point

Drinks

Order

Point

13

12

Ramp down

HS

ADULT

DINING

HS

HS

2

SD

2

Female

Male

HD

SD

New Small

Dresser

Up

SD

HS

ELECTRICS

ELECTRICS

HS

HS

TRANSITIONAL

AREA

HS

HS

3

HS

Ti l

HS

HS

HS

sheet vinyl

ENTRANCE

(Welcome)

1

TV

3

6

steps

down

1185

step up

120

HS

DINING AREA

Female

Ti l

NO WORKS

TO THIS AREA

SD

HS

Disabled

Baby Change

HD

New stairs

Step up 426

HS

Catering

Kitchen

down

Grabber

unit to be

removed

step up

170mm

Designated Group Table

Designated Group Table

3 / 4

Height

11

3 / 4

Height

HS

8

7

TV

SD

HD

HS

4

6

ADULT

DINING

HS

SD

Female

5

5

Male

HD

SD

New Small

Dresser

SD

HS

ELECTRICS

ELECTRICS

HS

HS

sheet vinyl

HS

steps

down

1185

step up

120

HS

4 5

4

5

Female

SD

HS

Disabled

Baby Change

HD

Catering

Kitchen

down

SD

HD

Key

HS

SD

TV

Indicates Floor Marker for Safe Distance Waiting

Position.

Hand Sanitiser Dispenser - Sensor Operated

Indicates Furniture Removed.

Soap Dispenser - Sensor Operated

Indicates Area of new Screen Required

Glazed/ Acrylic Infill to existing unit

Indicates Furniture Removed.

Indicated 2000mm Diameter from centre Indicates of table. new furniture

TV - New TV & Point

Indicates new furniture

Proposed Internal

Proposed Internal Proposed External

Total Covers: 130 (Reduction Total of covers: 40 covers) 88 ( Reduction of 12 covers)

Transitional Covers: 40 (Reduction of 16 covers)

Restaurant Covers: 52 (Reduction of 14 Covers)

Proposed External

Total covers: 88 ( Reduction of 12 covers)

TV

Revision:

REV H: Added new sections of T&G throughout trade area, moved AWP, moved radiator,

removed and replaced plate shelf to lounge. AKS 17.06.19

Revision:

Scale:

itle: 1:100

Copyright.

044040 The Halfway House,

Woolton Rd, Liverpool L16 8NE

This drawing and design and all the information contained therein

is the sole copyright of Nanu Soda Ltd, and reproduction in any

form is forbidden unless permission is obtained in writing.

Indicates Area of new Screen Required

Glazed/ Acrylic Infill to existing unit

Indicated 2000mm Diameter from centre

TV - New TV & Point

Proposed Internal

Total Covers: 130 (Reduction of 40 covers)

Bar Covers: 38 (Reduction of 10 covers)

Transitional Covers: 40 (Reduction of 16 co

Restaurant Covers: 52 (Reduction of 14 Co

Total Covers: 130 (Reduction of 40 covers)

Bar Covers: 38 (Reduction of 10 covers)

Transitional Covers: 40 ( Reduction of 16 covers)

Bar Covers: 38 (Reduction of 10 covers)

Restaurant Covers: 52 (Reduction of 14 covers)

Proposed External

Total Covers: 88 (Reductions of 12 covers)

Date:

ing title:


1. Entrances and exits marked up to help flow in and out of the sites,

2. Branded Floor graphics in high traffic areas to denote spacing and flow for main circulations

routes both internally and externally.

3. Meet and Greet stations positioned at entrances to welcome customers and control any potential

2

step up

120

queues.

4. Trade area door on customer circulation routes to be held open on cabin hooks or to be fitted with

steps

down

1185

automatic door openers to reduce customer and staff contact.

5. Automated soap and sanitiser dispensers to be installed to vanity areas and floor graphics at

sinks and urinals to denote safe distancing measures.

6. Safely distanced furniture with the addition of designed screens to help with seating numbers and

provide additional security to customers.

7. Existing section fixed seating to receive designed screens to the capping to provide protection and

15

13

12

TV

NO WORKS

TO THIS AREA

8

TV

DINING AREA

New Sma l

Dresser

4 5

4

5

HS SD

Female

SD

HS

Disabled

Baby Change

HD

HD

separation from the adjacent booth. These may become designated group seating or bookable

spaces.

8. Additional fixed seating installed in the form of private booth seating with TVs and wrap around

14

15

6

HS

HS

screens. These help to increase covers in the dining area which previously was all loose furniture.

ADULT

DINING

Catering

Kitchen

Again these can be designated group seating areas or bookable spaces

9. Order points are positioned on the bar, these will have custom screen details, new signage and

hand sanitiser points at each. Order and collection points will keep the flow moving at the bar

without any cross over of staff or customer.

10.Beverage collection at the opposite end of the bar servery. It may be that at busier times a table

service is introduced so that safely distanced queues don’t get too long.

11.Tables replaced with smaller ones to help spacing at the bar.

down

step up

130

cellar drop

matwell

up

carpet

HD

void

SD

HS

Cl.

Gents

5

down

AWP

ENTRANCE

(Welcome)

Female

HD

4 4

5

carpet

1

HS

up

HS

SD

SD

Ramp down

HS

2

HS

Up

3

HS

Ti l

New stairs

Step up 426

HS

Grabber

unit to be

removed

step up

170mm

Designated Group Table

7

Designated Group Table

5

Male

HS

SD

HD HS

4

HS SD SD

Female

5

ELECTRICS

ELECTRICS

HS

sheet vinyl

down

12.New external service point to ease congestion at internal bars.

Poseur

juke

Drinks

Co lection

10

Point

3 / 4

Height

11

13.New external shed style seating. These will provide additional protection from the weather and

allow them to be used as additional seating even when the weather isn’t sunny. Enclosed seating

also help to increase covers externally as they don’t need to be positioned at 2m distances.

14.New enclosed carriage style seating with screen dividers and planting.

15.Safely distanced external furniture with screening details and planting help to increase seated

capacity and provide protection for customers. Screening to be broken up by the use of different

Poseur

Poseur

6

Poseur

Door held in open position

with Cabin Hooks.

Poseur

AWP

EXIT

(See you Soon)

1

Poseur

BAR AREA

HS

2

Poseur

Drinks

Co lection

Point

Drinks

Order

Point

10

9

Glass wash

area

ELECTRICS

AWP

9

Drinks

Order

Point

2

TRANSITIONAL

AREA

HS

3

HS

Ti l

3 / 4

Height

HS

ENTRANCE

(Welcome)

HS

6

styled screening or fencing and softened with planting. The introduction of external floor markers

1

for seating that doesn’t have screening will denote safe distancing measures are in place to

reassure customers.


2

Over the last few months there have been good examples of signage

and way-finding, but more often than not bad. Supermarkets have

been the guinea pig showcasing the good, the bad and the ugly.

Signage and Way- finding

The use of garish colours and hazardous symbols have customers on

edge making the experience stressful. Whilst well thought out and

planned routes to reduce crossover of traffic and branded signage

provide direction and security. Many brands have remembered that

human contact and seeing a friendly face, even from a safe distance, is

an opportunity to welcome customers back. This also provides and

opportunity to walk customers through the new process and

operation.

As well as directing customers through the new operational styles, it

may be a good idea to implement some visual cues conveying that

cleanliness is a top priority. The use of clean and clear signage linked

to sites interior and branding with the use of materials maintain a

clean and professional appearance will look far more reassuring than

hand written signs on pieces of paper.


Meet & Greet

Stations,

access to sanitiser with

important customer

interaction at the main

entrance. Inspire

confidence, hygiene and

let customers know how

to order etc.

Free- Standing weather proof

podiums, this can act as a barrier

for staff members and allows you

the opportunity to control the

queues and inform customer of

changes to the operational style.

Coloured / Branded

Hand Sanitiser Stations

BRANDED BARRIERS

a fairly inexpensive method of displaying

instructions and differentiating the queue

from the pavement.

A Boards

and additional external

signage advising customers

of our procedures and most

importantly what they CAN

do

Have an umbrella stand with

umbrellas handy so people

aren’t put off waiting if it is

raining. These could be

branded up on in colours that

compliment the brand.


Adding glazed screens to the front

and side of standard meet and greet

stations provide a protective barrier

for staff welcoming customers

Positioning free standing foot

activated or automated hand

sanitiser stations at entrances

and throughout the venue

Simple wall mounted

automated hand sanitiser

dispensers can be used

as an option

Wrap the glazed screen around

the sides of the meet and greet

stations for added protection.

Branded floor markers safely

spaced for customers arriving

at the site


Signage explaining safe

distancing measures that are

in place around venues

Confidence and inspiring

messages giving customers

re-assurance and letting

them know what they CAN

do

Floor Markers

indicating circulation, this

can be a branded graphical

approach to tie in with

interior schemes.


3

Interior Solutions

Social distancing measures stipulated by government guidance will

inevitably impact on site capacity and seated covers within venues.

By implementing some simple design solutions that are tailored to

your brand, some of these can be mitigated. The use of screening

between loose tables, clever layouts and adaptations to seating

arrangements can help to retain the number of seats whilst also

helping keep the atmosphere right. The loss of seating will leave open

spaces that can feel vast, but well designed solutions can help to add

to the interior instead of take away.

These solutions are not solely for customers. Employers will have a

duty of care to staff members ensuring that they feel safe and

protected at work. Adding screens at service points and bar counters

will provide protection for both staff members and customers.

Whilst there are quick screening options available to buy, these tend

to be temperamental and can start to look unclean and damaged

fairly quickly. Screens made from strong and cleanable materials

that have stability can be made to look part of the interior scheme

and add more than just separation. These can help to keep the

atmosphere within the venue where furniture has had to be

removed.


Moveable temporary screen can be designed

to fit in with interior schemes and brands

Screens,

are going to be common place within

hospitality venues. These can be used to

maximise use of space and covers by

offering protection to staff and customers.

They will also help the atmosphere within

sites filling in spaces where tables and

furniture have been removed.


Fixed seating screens.

and booths are the most popular seats in the

house, installing screens between them enables

them to remain in use whilst still protecting

customers, these may become bookable spaces for

group booking


Wall mounted automatic

hand sanitiser unit

Adding glazed screens to capping

between fixed seating to maintain

use of each booth

Remove condiment

bottles and replace with

individually packets

Remove menu blocks and laminated

menus and replace with disposable

single use or move over to app based

contactless ordering system that can be

accessed via customers personal

devices

Use of antimicrobial

fabric can be used on

fixed seating upholstery

Table Service for food delivery

and glass collection

Disposable or

individually packaged

cutlery to replace cutlery

boxes on tables


4

The use of cleanable and antimicrobial surfaces is nothing new in food

preparation areas. There are thoughts that the guidelines around food

hygiene may become more of a focus from an industry standard and

customer perspective.

Materiality - Antimicrobial

The use of such materials can be implemented in customer facing

areas as well as back of house. Solid surfaces such as Krion have

antimicrobial properties and could be used as a vanity top, bar tops

and tables within interiors. These come in an array of colours and

finished to suit any space.

Similar technology can also be found in fabrics, woven into the fabric

itself or as a treatment. The technology in antimicrobial fabrics has

developed greatly over recent years meaning there is a vast range of

materials available without looking clinical.


Solid Surfaces,

are also available with antimicrobial

properties and can be used instead of timber

for table tops, vanity units and bar counters.

Copper,

and other alloys are inherently

antimicrobial, these can be used in interiors

in many application, for example as bar tops

or menus holders

Antimicrobial Fabrics,

used on upholstery or screen details.

Technology advances have meant that these

types of fabrics are available in vast array of

finishes without being clinical in appearance

and are available in faux leather and fabric

varieties.


5

The delivery of food and beverage services is one of the trickier

experiences to carry out whilst implementing social distancing

measures. This still need to work seamlessly and without

complications to provide great customer service whilst also showing

customers and staff that their welfare is at there forefront of your

strategy. Existing operational processes will need to be altered to

achieve this.

Service Point

Implementing designated order and collection points at bar counters

that are well screened could be one method. Using floor graphics to

map out customer routes and safe distancing could sit along side to

keep the process clear and simple. It may be that this method cannot

be in use all of the time, at busier times table service may have to be in

operation to stop queues getting too long and blocking circulation

routes for other customers.

Table service could be further developed. The use of app based

ordering and payment systems along with menus that customers can

access from their own devices, will help to reduce physical contact

whilst maintaining a good customer experience.

There is never going to be a “one solution fits all” method when is

comes to changing service style. There are many factors that will

contribute to this but our aim is to highlight some of the solutions that

may work well.


Bar Screens

don’t just have to be clear perspex,

they can fit in with the branding

ideology and materiality.

Perspex is easily damaged and hard

to maintain cleanliness

Bar Severy.

Remount PDQ machines

so they don’t have to be

passed from staff to

customer.

Bar Screens

which fit with the interior

offer and can become more

permanent features.

Temporary light weight

options


Designated order point with new

screen detail designed to fit in with the

look and feel of the bar counter

Designated collection point with new screen detail

designed to fit in with the look and feel of the bar

counter.

This will also help flow and easy congestion at bars

Install hand sanitiser

at service points.

2m

Floor graphics in branded

colours for queuing and

flow


Menus.

Embracing digital menus and

downloads that customers can easily

access on their own devices

QTAP.

APP

based ordering and payment systems

to reduce customer/staff contact

TV’s.

Using TV’s to display menus and

offers as alternative to paper menus


6

Major Touch Points

Whilst moving around sites you probably don’t realise the number of

items you need to touch to get from A to B. Items such door handles,

hand rails, light switches, sinks and taps are all touched frequently

without realising. This is also true when providing a food and beverage

service. Items such a cutlery, condiments, menus are all frequently

touch by staff and customers alike.

Whilst solutions such as ensuring cleaning regimes are completed

more regularly and thoroughly can quickly be implemented, simple

solutions can be introduced to reduce contamination and physical

contact.

The next pages look at option to reduce the need to physically

touching items from menus through to door handles.


Automatic Door Closers

removing the need to touch doors

Non contact Handles

installing foot pull handle to

eliminated hand contact and

propping doors open where

possible.

Note - This does not apply to fire

doors

Host Podium

A Podium can act as a barrier for

staff as you welcome customers

into the space.

HYGIENE

STATIONS

Position free standing or wall

mounted automated hand

sanitiser stations throughout the

interior. These can be customised

to match interior style.


EXTRA ITEMS.

Offer individual sachets of

condiments when taking the

order to the table

Menu Holders

for single use menus

using material that are

antimicrobial

Hygiene

Stations

Table Hand

sanitiser displayed in

different ways


ORDERING

APPS

Ordering and making payment through apps, that can be linked

directly to the kitchen, reducing staff to customer contact.

Alternatively providing links or QR codes that allow customers to

access the menu through their own devices. This will eliminate

the need for menus that would have to be disposed of after each

use or require cleaning. These digital advances were becoming a

trend within the industry prior to the pandemic.

SET MENUS/ REDUCED MENUS.

By reducing and streamlining menus this gives sites the

opportunity to reduce waste and allow kitchens to function safely

with less staff whilst implementing social distancing measure.

This could also ease pressure on supply chains.

PRE ORDERING

Using a pre-ordering system through an APP, online or via a

telephone services will allow sites to prepare and stock up in

advance.

PAYMENT

VIA APP

This links in with an app based ordering systems, allowing for

food and beverages to be prepaid. This would mean that food and

beverages can simply be collected from designated collection

points or brought to the table by staff.

GO CASHLESS

This has become common place over the recent weeks with most

businesses only operating as a cashless system to avoid

unnecessary contact and contamination. It is a good idea to

inform customers before they enter the site via external signage

to highlight and communicate this.

GETTING THE BILL

Simplify how you are presenting the bill at tables, if this is still

being done in person think about how it is presented, making sure

it isn’t folded so that the customer isn’t having to touch them.


7

Take Away & Collection Points

Many brands have altered and adapted the services which they

provide whilst the country has been in lockdown. Turning to

providing take aways, and fresh produce boxes which have helped

support other local businesses. Services like these have help to ‘root’

these businesses at the heart their communities.

When the doors reopen on the hospitality world, some customers will

still be apprehensive about returning to pubs, cafes and restaurants

but will still want to be involved in the experience on some level. To

capture this market you could look to implement drive up or take

away services. This can be simply done by designating a number of car

parking spaces for those collecting food, allowing staff to simply take

the item out to the car, or by setting up external collection points.

These will help keep contact to an absolute minimum.


Takeaway Food.

In these unprecedented times we

alter and adapt

Takeaway Beverages

Will be dependant on UK Licensing requirements, but these carryout trays

could work well from external bars to remove the need to wash glassware


8

The public are being told that being outside is safer than inside, this

gives an opportunity to utilise external drinking areas for additional

seating and potential external service points such as bars.

External Solution

Making use of external areas will help to increase the overall capacity

of venues. Design solutions such as the installation of planters and

screens that act as barriers between tables and seating which will

provide separation and will help to make customers feel safer in the

environment. Enclosed seating can be designed for when the weather

isn’t at its best. Small touches such as providing blankets and heaters

will also go a long way to help customers stay longer when is starts to

get colder on an evening.

Partnering with other local businesses and food providers could also

work for you. These can done on an event like basis, as pre-bookable

events or simply as something different to keep customers engaged

and will also provide vital social media marketing.


External Drinks

Dispense and Service

Points,

Temporary structures can be used as

collection points for prepaid purchases

made via apps or alternative can be used

as an order and collection point making

the use of outdoor spaces

Alternatively quick wheel in / wheel out

solutions can be used without time delays

or planning permissions.

Beer Chiller

units,

can be positioned

in temporary

service points.


Bookable spaces

Seating that is sheltered and

provides separation.

Fencing

Installing screen and fencing

externally to provide protection and

increase the number of covers


Planter Screens

Use coloured containers with planting to

create soft flexible screening.

Fences

Construct new 1200mm high

separation screens with lighting &

planting to soften, create wind breaks

and utilise external spaces.


Metal Framework

fixed to planter

base

Glazed screen detail to separate

seating whilst still keeping some

vision through to external areas

Ensure Glazed

screens are tall

enough to still

provide protection

when customer are

standing

Planting to soften

the area

Floor Graphics

directing customers in

and out of sites


9

Contactless restrooms will be a vital battleground in the war against

infection. Doors will be reduced where they can be and the doors that

remain will increasingly be opened and closed by foot or by

automated door openers.

Customer Facilities

In the short term things like sensor operated taps and soap

dispensers can be installed but looking forward many have

suggested fully automated facilities similar to those found in

shopping centres and motorway service stations will become

common place. Customers will rarely, if ever, touch a tap, soap

dispenser or hand dryer again.

All this technology already exists, it’s simply a case of using them.


steps

ENTRANCE

(Welcome)

Entrance Door

held in open

position with

Cabin Hooks.

HS

TV

matwell

up

carpet

HD

SD

HS

void

Gents

Door held

open with

Cabin Hooks New

Cl.

Automatic

Opening

Device

down

Female

HD

carpet

up

HS

SD

SD

Door held in open

position with Cabin

Hooks

New

Automatic

Opening

Device

Automated soap

dispensers and hand

sanitisers to be installed

Using Floor Graphics

directing customers and

denoting safe distancing

which is a cleaner approach

to taping up sinks.

Minimise hand contact on doors by installing

automatic opening devises, cabin hooks and

foot pull handles throughout the toilets

space.

Proposed In

Total Covers

Pre- Safe Di

Total EDA: 3

Bar Covers:

Bar EDA: 90

Transitional

Transitional

TV

Poseur

step up

120

AWP

Remove

AWP

Door held in open

position with Cabin

Hooks

Drinks

Collection

Point

Key

Ramp down

HS

SD

Indicates Floor Marker for Safe Distance Waiting

Position.

Hand Sanitiser Dispenser - Sensor Operated

Soap Dispenser - Sensor Operated

Indicates Area of new Screen Required

Glazed/ Acrylic Infill to existing unit

Indicates Furniture Removed.

Restaurant C

Restaurant E

Copyright.

This drawing and design and all the information contained therein

Proposed E

Total covers

Pre Safe Dis

0

1

0.5m

Indicated 2000mm Diameter from centre of table.

down

1185


Vacancy Light

To help indicate toilet capacity

Automatic Door

Closure

Hand Sanitisers

Upon entry, extra

automated soap

dispensers

Infra-red sensor taps

and toilet flushes

will reduce the need for contact

Graphics and Signage

This can be fun and done in any style

to encourage customers to wash

their hands to guideline standards

Fully Automated

Toilet Facilities

Foot Pulls


10

Staff areas will have a shift in focus and will become more important

than ever. These areas will provide health and safety facilities to

ensure staff feel safe and protected whilst at work.

Back Of House

It may be that staff are asked to change into and out of work clothes

on site, similar to those who work in healthcare. Some companies have

suggested that work uniforms and clothing may be cleaned on site or

through specialist companies, to ensure health and hygiene standards

are met and controlled. This may be more relevant for chef’s and

kitchen staff handling food.

Although there are currently guidelines around the cleanliness of food

preparations areas customers may be more aware of this and only

visit sites they can be assured meet or exceed standards. It is thought

that where previously painted surfaces in kitchens and food

preparation area were accepted, that there will be a shift to make sure

that kitchens are fitting with hygiene cladding.


Remote hand wash

stations at staff

entry and exit

points, entry and

exit to food areas

and additional

stations in staff

locker rooms.

Note: These units

are stand alone and

do not require

plumbing.

Create a staff

changing area even

if only temporary.

Staff Lockers for

change of clothing

and all personal

items to minimise

any contamination

Automatic Sanitiser

Stations

at multiple points between BoH

and Customer Areas incl Staff

Entry / Exit Point


11

The Future

Nanu Soda are here to assist you in any way we

can. Helping and guiding you through the

process of implement social distancing design

solutions that are both temporary and

permanent.

Please give us a call or drop us an email to

discuss your COVID-19 re-opening strategy.

Tel: +44 (0)1924 372 654

Email: info@nanusoda.co.uk

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