2019 WAS AMAZING FORTHE GUEST HOUSE!In December, we surpassed a remarkablemilestone serving more than 8,000 familiessince opening our doors five years ago. It ishumbling and inspiring to know more than 1,200families per year seek respite here to be witha loved one while they seek quality medical care.We are here to help relieve a part of the burden.When a family is checking in at 1:00 am after astressful journey, we welcome them with openarms. The heart and soul of the Guest House is toshower guests with hospitality and to comfort them through in-kinddonations like healthy meals and handwritten notes. We supportthe daily needs of our guests through the continuous supportof volunteers and through generous donations like householdsupplies, hospital-to-go bags, and many more wish list items; thesecontributions also help sustain our operation. Our mission representsfaith, hope and an opportunity to deliver families to wholeness in ahome away from home.Amidst the devastation of the 1824 French Revolution, the foundingSisters of Bon Secours delivered hospitality and support to the sick,the dying, and the poor in their homes. We also aim to serve thosein need, especially the most vulnerable guests. It is our honor toprovide this hospitality regardless of a family’s ability to pay.“Do notneglect toshow hospitalityto strangers, forby this some haveentertained angels,without nowing it. ”– Hebrews 13:2Lisa Patten,ExecutiveDirectorWe have been extremely blessed by the notes and stories ofgratitude from our guests that we plan to compile them in abook with the help of the University of Richmond BonnerCenter — one of many partnerships that enrich themission and the lives we touch. Stay tuned!We cannot serve these families without our donors,the Bon Secours family, our healthcare partners,our volunteers, the guests we serve, andour expanding community of followers.Thank you.
2019YEAR IN REVIEWBY THE NUMBERS1,705FAMILIESSERVEDWITH ANAVERAGESTAY OF2.5 DAYSMORE THAN1,400GUESTS COULD NOT AFFORDTHE SUGGESTED DAILY ROOMRATE OF $45.00FAMILIES FROM47STATESOURFAMILIESSAVEDMORE THAN$570,000because our room rate is $155 less thanthe average hotel in RichmondGUEST HOUSE GROWTHOCCUPANCY & NIGHTS SERVEDROOMNIGHTS3,690140Guest mealsmade by volunteersRAISED MORE THAN$68,000PERCENTAGE20 40 60 80 100877nights26%2,280nights2,204nights2,961nights3,610nights3,690nights39% 38% 51% 62% 64%2014 2015 2016 2017 2018 2019504 VOLUNTEERHOURS
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