The Brio system - Brio Spa

More documents

Recommendations

Info

2 Opening letter The past three years have brought changes in prospects and challenges for Brio, owing to the market crisis in Europe, which the organic sector has had to face. Brio believes that the passion and values which have brought consistent results over 20 years of commitment can make a difference in a competitive market where the organic sector has little visibility. During these years, a planning and investment strategy was designed to ensure the Company could build a future in line with its mission: developing and supporting the organic sector. The continuous challenge is to solidly combine business development with agricultural production. Our originality lies in being a group of organic farmers who have understood the need to become organized in order to offer customers the best service without foregoing our ties with the land and even sharing them with all our operators and collaborators. Hence our commitment to offering maximum guarantees to our customers: “genuine” organic production is also a guarantee for our member farmers who want loyal competitors. That’s why our slogan is “Brio says it’s Organic”. We are not interested in numbers, but in the authenticity of what we do. And this is the essence of the social responsibility report: to communicate the truly important matters which often cannot be seen at first glance; to offer a close-up look and explain who we are. The message we would like to convey is that we want to be “truly” organic and we’re looking for travel companions who want to share this journey with us in all of our activities from the field to the table. Paolo Steccanella Gaetano Zenti President of Brio President of Primavera
Contents WHO WE ARE • The Brio system and organic agriculture • Structure of the Brio system • Strategic trends and investments • Corporate and organizational set-up • Quality and certifications • Our Stakeholders CUSTOMERS AND CONSUMERS • Corporate values and choices in customer relations • Customers and products • Sales trends • Sales organization and presence on foreign markets • Special customers: schools • Customer satisfaction and communications ORGANIC PRODUCERS • Policy towards organic producers • Monitoring and assurance along the chain of production: from the supplier to the consumer • Fruit and vegetable producers • General food producers p. 25 p. 26 p. 27 p. 28 p. 4 p. 5 p. 6 p. 7 p. 9 p. 11 p. 19 p. 20 p. 21 p. 22 p. 23 p. 24 INTRODUCTION • Opening letter p. 2 ADDED VALUE • Economic wealth created and distributed • Improvement objectives BRIO PEOPLE • Staff policies • Staff composition and numbers • Staff training and skills enhancement • Health and safety at work • Internal communication and work environment ENVIRONMENT AND COMMUNITY • The environmental management system • Relationship with the organic sector • Research in the organic sector p. 33 p. 35 p. 12 p. 13 p. 15 p. 16 p. 17 p. 29 p. 31 p. 32 3
Page 1: The Brio system Social Report 2010
Page 5 and 6: Structure of the Brio system BDL Tr
Page 7 and 8: Corporate and organizational set-up
Page 9 and 10: Quality and certifications The Grou
Page 11 and 12: Our Stakeholders A company system w
Page 13 and 14: Staff composition and numbers Compo
Page 15 and 16: Staff training and skills enhanceme
Page 17 and 18: Internal communication and work env
Page 19 and 20: Clients and consumers Corporate val
Page 21 and 22: Sales trends The analysis of overal
Page 23 and 24: Special customers: schools Still on
Page 25 and 26: Policy towards organic producers Al
Page 27 and 28: Fruit and vegetable producers The i
Page 29 and 30: Environment and community The envir
Page 31 and 32: Environment and community Relations
Page 33 and 34: Economic wealth created and distrib
Page 35: Improvement objectives Since the So

The Brio system - Brio Spa

Create successful ePaper yourself

Delete template?

Save as template?