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Welcome to Catterick<br />

Service Community Official Guide 2012/13 Edition<br />

Current from July 2012 – June 2013<br />

This Guide, provided by the Army Welfare Service, is a source of information to<br />

Service personnel, families and dependants arriving at their new home or duty station.<br />

It is hoped the information contained within the Guide will be of use at the time of<br />

your arrival, and throughout your stay.<br />

The Guide is divided into 4 sections for easy reference:<br />

Section 1: Important Numbers & Services<br />

Health and services important to you on arrival, as well as Organisations<br />

who can provide help and advice on military and civil matters.<br />

Section 2: Education Matters<br />

Section 3: Your Accommodation<br />

Details and contact points for Housing related matters.<br />

Section 4: Leisure Time<br />

Sporting and leisure facilities, what to do and see in your area.<br />

A Classified Index and a Handy Index appear at the back of the Guide and you can<br />

find information on Emergencies on page 160 and MHS Repairs on page 116.<br />

The Guide is produced for YOU, so please let us know of any additions or changes<br />

you think will improve it. Continual feedback is vital to ensure it remains up-to-date,<br />

accurate and relevant.<br />

Please pass on any comments you may have to:<br />

Army Welfare Service<br />

Catterick Garrison<br />

North Yorkshire DL9 3AX<br />

Tel: 01748 872912 Fax: 01748 874112<br />

Front Cover: National Play Day Event, Saddle Club and a Nepalese Outing.


2 Catterick Garrison 12/13<br />

BristolStreet Motors<br />

Darlington Nissan<br />

Fantastic savings savingsforall for all<br />

militarypersonnel...<br />

military personnel...<br />

Nissan Juke 1.6Visia 1.6 Visia Nissan Qashqai 1.6Visia 1.6 Visia<br />

• 16” Alloy wheels<br />

• Front and rear electric windows<br />

• Air conditioning<br />

• CD Radio with MP3 Aux<br />

• ABS with EBD and NBA<br />

• Electronic Stability Programme (ESP)<br />

• WAS £13395<br />

Our Price<br />

£11279 Save<br />

£2116<br />

• 16” Alloy wheels<br />

• Air conditioning<br />

• Single CD radio with Bluetooth®<br />

and MP3 jack<br />

• Front, side and curtain airbags<br />

PLUS, 2 YEARS<br />

Nissan Micra1.0Visia<br />

Micra 1.0 Visia<br />

OurPrice<br />

£7423 Save<br />

£2116<br />

FREE SERVICING *<br />

Unbelievable employee offers from the UK’s top<br />

Nissan Customer Satisfaction dealership.<br />

Plus, choose from over 3000 quality used cars in stock.<br />

McMullen Road, Darlington DL1 1XP 01325 283 200<br />

*Terms and conditions apply. Finance subject to status.<br />

Models shown for illustration purposes only.<br />

• Electronic Stability Programme<br />

(ESP)<br />

• ABS with Brake Assist and EBD<br />

• WAS £16595<br />

Fuel economy Figures For the Juke 1.6 mAn: co2 147g/km – urBAn 34.9mpg/8.1l/100km – eXtrA urBAn 53.3mpg/5.3l/100km – comBineD 44.8mpg/6.3l/100km.<br />

QAshQAi 1.6: co2 144g/km – urBAn 35.8mpg/7.9l/100km – eXtrA urBAn 54.3mpg/5.2l/100km – comBineD 45.6mpg/6.2l/100km. new micrA 1.2 80 mAn: co2 115g/km –<br />

urBAn 46.3mpg/6.1l/100km – eXtrA urBAn 65.7mpg/4.3l/100km – comBineD 56.5mpg/5.0l/100km.<br />

Our Price<br />

£13970 Save<br />

£2625<br />

• ESP<br />

• Bluetooth® phone integration<br />

• MP3 compatible Radio/CD player<br />

with 4 speakers<br />

• ABS with Brake Assist and EBD<br />

• Front power windows<br />

• Rake adjustable steering wheel<br />

• WAS £9539<br />

www.bristolstreet.co.uk


Catterick Garrison 12/13<br />

Foreword by<br />

Colonel NCT Millen<br />

Commander Catterick Garrison<br />

Welcome to Catterick Garrison, the largest Garrison in the British Army.<br />

The area around the Garrison has much to offer. On your doorstep is the Yorkshire<br />

Dales and the North Yorkshire Moors. The sea is about an hour’s drive away and<br />

it takes about one and a half hours to reach the Lake District. Also within an hour’s<br />

drive is Newcastle with the Metro Centre, Leeds and the historic cities of Durham and<br />

York. Closer to home are the towns of Darlington, Thirsk and Northallerton, all of<br />

which have large shopping centres. Picturesque Richmond is the nearest small town<br />

and is two and half miles from Catterick.<br />

The centre of Catterick Garrison is being developed in an exciting way. You can<br />

take advantage of the Further Education facilities available at the Darlington<br />

College. A Tesco supermarket, a McDonald’s, Boots and other shops were opened<br />

at Richmondshire Walk in 2000 and the Aldi discount store was opened in the Town<br />

Centre in May 2005. Further improvements across the Garrison are ongoing; of<br />

particular note being the comprehensive Sports and Leisure Centre which was opened<br />

in the Summer of 2009, and is now a great success. Furthermore, we have an<br />

aspiration to provide more retail and leisure opportunities: it’s set to get better still!!<br />

I place great emphasis on the provision of high quality welfare services and amenities<br />

for the Garrison. The Army Welfare Service constantly strives to improve the services<br />

available to you but needs the help and support of everyone in the Garrison to make<br />

progress. In particular, some of the services such as Youth Activities and the Thrift<br />

Shop depend heavily on volunteers just as they do in any other town. If you feel you<br />

can contribute to the wellbeing of the Garrison community, please get in touch and<br />

offer some help. It will be much appreciated.<br />

The Bi-monthly Army Welfare Service Information Magazine and the Garrison Gazette<br />

also produced every other month, supplement the information contained in this<br />

Guide. These publications are available in all units and put through the letterboxes of<br />

all families accommodation regularly. The advertisements in this Guide are a useful<br />

source of information in themselves and pay for this publication. And rememember<br />

too that the HIVE at Hipswell Lodge (and its outreach service) is a fantastic source of<br />

information for almost anything!<br />

I hope you will enjoy your time here and take pleasure in being in this beautiful part<br />

of the North of England.<br />

Published annually for Service Personnel in Catterick by<br />

<strong>Method</strong> <strong>Publishing</strong>, Golspie, Sutherland, Scotland KW10 6RA<br />

Editorial Matter: © Crown Copyright 2012<br />

Design, Artwork & Typography: © <strong>Method</strong> <strong>Publishing</strong> 2012<br />

No part of the typography or illustrations within this Guide may be reproduced by any process or in any form without permission in<br />

writing from <strong>Method</strong> <strong>Publishing</strong>.<br />

All advertisements are accepted on the express condition that they in no way contravene the provisions of the Trades Descriptions Act<br />

1968 nor any prevailing statute in the United Kingdom.<br />

3


4 Catterick Garrison 12/13


Welcome to Catterick<br />

Important<br />

Numbers &<br />

Education<br />

Matters<br />

Your<br />

Accommodation<br />

Leisure Time<br />

Services


6 Catterick Garrison 12/13<br />

www.scottswright.com<br />

Having practised in Catterick Garrison for more than<br />

30 years our firm has considerable experience of<br />

dealing with military personnel and their families.<br />

We can offer advice on:<br />

o Family matters including divorce, financial<br />

settlements and arrangements for children<br />

o Military Discipline AGAI 67 and Service<br />

Grievance<br />

o Conveyancing both Residential and Commercial<br />

o Wills, Probate and Lasting Powers of Attorney<br />

o Contract disputes<br />

o Employment law – Civilian and Military<br />

For free initial advice<br />

call 01748 832431 or visit our website<br />

Catterick Garrison<br />

22 Richmond Road<br />

01748 832431<br />

enquiries@scottswright.com<br />

Leyburn<br />

34 Market Place<br />

01969 622227<br />

enquiries@scottswright.com


Catterick Garrison 12/13<br />

Important Numbers<br />

& Services<br />

Useful Numbers page 9<br />

Telephone Helplines page 12<br />

UK & BFG Websites page 16<br />

Compassionate Leave page 18<br />

Army Welfare Service page 20<br />

Pre Schools/Nurseries page 29<br />

AWS Contact Housing page 31<br />

Medical Services page 33<br />

Police/Fire Service page 36<br />

Banks/Post Offices page 38<br />

Marne Barracks page 40<br />

Churches page 41<br />

Libraries page 43<br />

Local Information page 44<br />

Refuse page 44<br />

Resettlement Information page 46<br />

Thrift Shop page 48<br />

Transport page 48<br />

AFF page 54<br />

AWIS page 56<br />

CAB page 57<br />

HIVE page 58<br />

NSPCC page 59<br />

NYCC page 60<br />

HARCAS page 61<br />

Samaritans page 62<br />

SSAFA page 64<br />

Sure Start page 62<br />

Relate page 67<br />

Royal British Legion page 68<br />

7<br />

1<br />

Important<br />

Numbers &<br />

Services


Important<br />

Numbers &<br />

Services<br />

8 Catterick Garrison 12/13<br />

Information taken from Patient Feedback Questionnaires 2011


Catterick Garrison 12/13<br />

Useful Telephone Numbers<br />

Army Welfare Service (AWS)<br />

(Area Code 01748)<br />

Army Welfare Service, Catterick Garrison<br />

Welfare Support Officer 872935<br />

Business Manager 872914<br />

Senior Community DevelopmentWorker 872982<br />

Community Development Workers 872981/873931/874105<br />

Gurkha Support Workers 872980<br />

Duty Welfare Worker 872918<br />

Office Manager 872935<br />

General Office and Main Reception 872912<br />

CGCG Community Centre and Bowl<br />

White Rose Community Centre 834698<br />

White Rose Bowl 834698<br />

CGPG Pre-School and Out of School Services Catterick Garrison<br />

White Rabbit Pre-school 832961<br />

White Rabbit Crèche 832393<br />

Mulberry Bush Pre-school (Marne Barracks) 875663<br />

Phoenix Out of School Club 876378/872912 (out of hours)<br />

St Andrew’s 872254<br />

St Patrick’s 872254<br />

Garrison FM<br />

106.9FM 872424<br />

Housing Allocations Service Centre 0800 169 6322<br />

All Repairs (24 hrs) – 0800 707 6000<br />

Accommodation Service Accountants<br />

Refer to your Accommodation Inventory or Ring<br />

ASA Enquiries 872264<br />

Medical Services<br />

Garrison Medical Centre, Horne Road, Catterick Garrison 873138<br />

Harewood Practice, Richmond Road, Catterick Garrison 833904<br />

Health Visitors 833431<br />

Friarage Hospital, Northallerton (01609) 779911<br />

Health Centre Catterick Village 811475<br />

Richmond Friary Community Hospital Victoria Ward 822109<br />

Surgery 08444 996637<br />

Friary Health Clinic 822122<br />

9<br />

Important<br />

Numbers &<br />

Services


Important<br />

Numbers &<br />

Services<br />

10 Catterick Garrison 12/13<br />

Darlington Memorial Hospital (01325) 380100<br />

NHS Direct 0845 4647<br />

Boots Chemist, Richmondshire Walk, Catterick Garrison 830966<br />

Fire Service – General Enquiries 823343<br />

General Dental Practitioners and Opticians<br />

ADP, 4 Hildyard Row 833375<br />

Alpha Dental Studio, 16B Hildyard Row 832802<br />

Rosemary Lane, Richmond 824177<br />

David Creedon (Optometrist) 12 Hildyard Row 832479<br />

S & CL Wilkinson Opticians, Richmond 823133<br />

Schools<br />

Risedale Sports and Community College 833501<br />

Carnagill Community Primary School 833622<br />

Le Cateau Community Primary School 832292<br />

Wavell Community Junior School 832298<br />

Wavell Community Infants School 833340<br />

Hipswell Church of England Primary School 832513<br />

Michael Syddall Church of England School 818485<br />

Hackforth & Hornby CE Primary School 811698<br />

Training and Employment<br />

Darlington College at Catterick (DCat) Information Line 01325 503050<br />

Richmond Job Centre Plus 0845 6043719<br />

Sodexo 832665<br />

Thrift Shop<br />

Horne Road Catterick Garrison 833259<br />

(Opening hours – Tuesdays 1000-1130 hrs – Thursdays 1000-1500 hrs<br />

Accommodation<br />

SPACES Single Persons Accommodation Centre for the<br />

Ex-Services 833797/830191/872940<br />

Churches<br />

Church of England – The Garrison Memorial Church<br />

Church Road, Catterick Garrison 873764<br />

Roman Catholic – St Joan of Arc’s Church<br />

Hipswell Road West, Catterick Garrison 872258<br />

Church of Scotland <strong>Method</strong>ist, United Board– St Aidan’s Church<br />

Hipswell Road West, Catterick Garrison<br />

St Aidan’s Church Hall<br />

874059<br />

Hipswell Road West, Catterick Garrison 874059<br />

St John’s Church, Hipswell Road, Catterick Garrison 833320<br />

Libraries<br />

2 Broadway Colburn 0845 034 9502<br />

Catterick, Gough Road, Catterick Garrison 0845 034 9501


Catterick Garrison 12/13<br />

Richmondshire Citizens Advice Bureau<br />

Newbiggin, Richmond – Enquiries & Opening Hours 823862<br />

HIVE<br />

AWS, Hipswell Lodge, Smuts Road, Catterick Garrison 872944<br />

Transport<br />

Travel Line (Local and National Rail & Coach) 0871 200 2233<br />

Post Office<br />

Spar Shop, Hildyard Row, Catterick Garrison 832362<br />

Sorting Office Gal<strong>low</strong>fields Industrial Estate, Richmond 822154<br />

6A, Finkle Street, Richmond 822378<br />

Richmondshire District Council 829100<br />

Taxi Services<br />

There are several Taxi firms operating in this area. One can usually be found parked<br />

on Scotton Road or close to Camp Centre roundabout.<br />

To book by telephone use the Freephone number and your call will automatically be<br />

routed to the local office. Freephone 0800 666666<br />

North Yorkshire Taxi Company Ltd – Star Cars<br />

Local Taxis for Catterick & Richmond 01748 835559<br />

Veterinary and Animal Boarding Services<br />

(See Classified Index of Advertisers in this Guide)<br />

11<br />

Important<br />

Numbers &<br />

Services


Important<br />

Numbers &<br />

Services<br />

12 Catterick Garrison 12/13<br />

National Telephone Helplines & Web Addresses<br />

The numbers and Websites listed offer confidential services provided by trained staff<br />

and all the helplines will provide information about other agencies offering support<br />

on similar issues. They are only an example of the services available in UK. Further<br />

numbers are listed in the alphabetical sections of your local phone book or in the<br />

Telephone Helplines Directory available from public libraries or the Telephone<br />

Helplines Association (THA).<br />

In confidence<br />

None of the helplines listed use equipment that displays or stores your telephone<br />

number when you ring them.<br />

Important<br />

Please be aware that any helpline number you call may be listed on your telephone<br />

bill – you can prevent this by calling from a public phone box.<br />

ALCOHOL<br />

National Association for Children of<br />

Alcoholics 0800 358 3456<br />

Support for Young People 12-20 affected by<br />

someone else’s drinking www.nacoa.org.uk<br />

ALATEEN. 0207 74070215<br />

Tel: 0800 358 3456<br />

AI-Anon Family Groups UK & Eire.<br />

Offers advice, information/support to<br />

anyone concerned about their own<br />

or someone else’s drinking. 24hrs at<br />

weekends. www.al-anonuk.org.uk<br />

ALANON. 0207 403 0888<br />

www.al-anon.org.uk<br />

Alcoholics Anonymous. Call 0845 769 7555<br />

help@alcoholics-anonymous.org.uk<br />

BEREAVEMEnT<br />

Cruse Bereavement Line. Helpline for<br />

bereaved people and those caring for<br />

bereaved people 0844 477 9400<br />

Children 0808 8081677<br />

Child Death Helpline. Telephone helpline<br />

for anyone affected by the death of a child.<br />

Call free on 0800 282 986 or free from a<br />

UK mobile on 0808 800 6019. 1900-<br />

2200 hrs every evening. Mon to Fri 1000-<br />

1300 hrs. Tues & Wed 1300-1600 hrs<br />

The Compassionate Friends. Supporting<br />

bereaved parents and their families<br />

08451 232304 www.tcf.org.uk<br />

Northern Ireland 0288 7788016<br />

GET COnnECTED<br />

Finds young people the best help, whatever<br />

the problem 0808 808 4994 1300-2300<br />

hrs daily<br />

CARERS<br />

Carers Line. Advice/information for all<br />

carers. 0808 808 7777 www.carers.org<br />

Belfast Office 02890 434 700<br />

CHILDREn AnD YOUnG PEOPLE<br />

ChildLine. Helpline for children and young<br />

people in danger, distress or with any<br />

problem. Call free on 0800 11 11<br />

www.childline.org.uk<br />

NSPCC. For anyone concerned about a<br />

child at risk of abuse. Staffed by social work<br />

counsellors. Call free on 0808 800 5000<br />

www.nspcc.org.uk<br />

SSAFA Confidential Support Line<br />

Call free on 0800 7314880<br />

1030-1930 hrs Mon-Fri<br />

DISABILITY DIAL. UK network of<br />

disability information and advice services<br />

run by people with direct experience of<br />

disability.<br />

01302 310 123 www.dialuk.org.uk<br />

DOMESTIC VIOLEnCE<br />

Refuge. 24 hour crisis line providing<br />

practical advice and emotional support for<br />

women experiencing domestic violence & is<br />

access point to Refuge Service throughout<br />

England. www.refuge.org.uk<br />

Freephone 0808 2000 247 (24hrs)<br />

(Domestic Abuse Helpline)<br />

DRUGS<br />

Frank. Helpline for drug users, their<br />

families, friends and carers. Call free on<br />

0800 77 66 00 www.talktofrank.com<br />

Release. Advice on health and welfare<br />

aspects of drug use and the legal<br />

consequences. www.release.org.uk<br />

0845 4500215 / 020 7324 2989<br />

1100-1300/1400-1600 hrs Mon-Fri<br />

ask@release.org.uk<br />

EMOTIOnAL CRISIS<br />

The Samaritans. Confidential, emotional<br />

support for anyone in a crisis.<br />

08457 90 90 90 local call rate<br />

www.samaritans.org/


Catterick Garrison 12/13<br />

FAMILY<br />

Family Lives, formerly called Parentline<br />

Plus. A free 24 hour telephone helpline for<br />

the parents and carers of children on 0808<br />

800 2222 or visit the website on<br />

www.familylives.org.uk<br />

HEALTH<br />

NHS Direct. Provides information on<br />

NHS services, coping with illnesses and<br />

treatments. Provides information about<br />

support groups and helplines including<br />

mental health, sexual health and those<br />

providing information relating to pregnancy/<br />

abortion. Call 0845 4647<br />

www.nhsdirect.nhs.uk<br />

HOME-START<br />

Home-start is a voluntary organisation<br />

in which volunteers offer regular support,<br />

friendship and practical help to young<br />

families under stress in their own homes.<br />

Call 0800 0686 368<br />

www.home-start.org.uk<br />

IMMIGRATIOn ADVICE<br />

UK Border Agency Home Office<br />

For advice on British Immigration Controls.<br />

Call 0870 606 7766<br />

www.ukba.homeoffice.gov.uk<br />

LEGAL<br />

Accident Line. For people who have<br />

suffered an injury in an accident. Will refer<br />

on to local solicitors if appropriate.<br />

Call 0800 19 29 39<br />

www.accidentlinedirect.co.uk<br />

LESBIAn AnD GAY<br />

Lesbian and Gay Switchboard. For anyone<br />

who needs support or information about<br />

homosexuality 01273 204050<br />

every day from 1700 hrs<br />

www.switchboard.org.uk<br />

LAGER. Lesbian and Gay Employment<br />

Rights. Provides support/advice to those<br />

experiencing discrimination at work.<br />

020 7704 6066 (Gay men)<br />

020 7704 8066 (Lesbian)<br />

MISSInG PERSOnS<br />

Missing People. Counselling, listening and<br />

practical support for anyone missing relatives<br />

or immediate family members.<br />

Call free on 0500 700 700 from overseas<br />

+44 (0) 2083 92 4590<br />

www.missingpeople.org.uk<br />

Message Home Service. Enables people<br />

to record a free, confidential message for<br />

families or friends which will be passed on.<br />

Call free on 0800 700 740<br />

MOnEY<br />

National Debtline. Help for anyone in debt<br />

or concerned they may fall into debt.<br />

0808 808 4000 local call rate.<br />

www.nationaldebtline.co.uk<br />

Money Worries visit moneyworries.co.uk<br />

or call 0800 655 6941<br />

Gamcare. Support for people with<br />

Gambling problems. 0808 802 0133<br />

www.gamcare.org.uk<br />

OLDER PEOPLE<br />

Seniorline. Information service for senior<br />

citizens, their relatives, carers, friends.<br />

Call 0808 800 6565<br />

AgeUK formerly Age Concern.<br />

Telephone service for older people, their<br />

families and people working with them.<br />

0800 169 6565<br />

www.ageuk.org.uk<br />

PREGnAnCY<br />

British Pregnancy Advisory Service (BPAS).<br />

Expert information and comment on<br />

abortion, emergency contraception,<br />

vasectomy, female sterilisation and more.<br />

Call 08457 30 40 30 Outside UK<br />

+ 44 (0) 1789416569<br />

MARIE STOPES INTERNATIONAL<br />

Specialist sexual health help & advice.<br />

Counselling, abortion, contraception,<br />

sterilisation and vasectomy<br />

0845 300 80 90 – 24 hrs<br />

LIFE Information, support and confidential<br />

counselling for crisis pregnancy and for those<br />

suffering fol<strong>low</strong>ing abortion.<br />

Call 0800 915 4600 or Text to<br />

Talk 07786 200 330<br />

www.preghelp.org.uk<br />

RAPE AnD SExUAL ABUSE Helpline for<br />

women and girls who have been raped or<br />

sexually assaulted<br />

Helpline 0208 683 3300/020 7610<br />

4345<br />

Survivors UK supports and provides<br />

resources for men who have experienced<br />

any form of sexual violence. Call 0845<br />

122 1201 www.survivorsuk.org<br />

SOCIAL wELFARE<br />

Shelter. Helpline for anyone facing a<br />

housing emergency. Call 0808 800 4444<br />

www.shelter.org.uk<br />

Citizens Advice Bureau<br />

Please refer to alphabetical listing in Business<br />

and services. www.citzensadvice.org.uk<br />

VICTIM SUPPORT<br />

Victim Support. Practical advice for anyone<br />

affected by crime.<br />

Call 0845 3030 900 National<br />

0131 668 4486 for Scotland<br />

13<br />

Important<br />

Numbers &<br />

Services


Important<br />

Numbers &<br />

Services<br />

14 Catterick Garrison 12/13<br />

Military Helpline Page – National<br />

Army Benevolent Fund<br />

Mountbarrow House<br />

6-20 Elizabeth Street,<br />

London SW1W 9RB<br />

0845 241 4820<br />

The Officers Association<br />

1st Floor<br />

Mountbarrow House<br />

6-20 Elizabeth Street,<br />

London SW1W 9RB<br />

0845 873 7140<br />

Union Jack Club<br />

Sandell St, Waterloo<br />

London SE1 8UJ<br />

020 7902 6000<br />

Army Welfare Information<br />

Service<br />

Freephone<br />

0800 032 6443<br />

Civ: 01980<br />

615975/5977<br />

Mil: 94344 5975/5977<br />

SSAFA Forces Help -<br />

0845 1300 975<br />

Army Families Federation<br />

Marlborough Lines,<br />

Andover, Hants SP11 8HT<br />

01264 382324<br />

Service Personnel &<br />

Veterans Agency<br />

Norcross, Blackpool<br />

Lancs FY5 3WP<br />

0800 169 2277<br />

Confidential Support Lines<br />

UK 0800 731 4880<br />

Germany 0800 1827 395<br />

Cyprus 0800 91065<br />

Falkland Islands #6111<br />

Others UK 0044 1980<br />

63085<br />

COMBAT STRESS<br />

(Ex Services Mental<br />

Welfare Society)<br />

24hr helpline 0800<br />

138 1619<br />

Family Escort Service<br />

UK 020 74639249<br />

Germany JHQ Mil: 4751<br />

or 02161 472 4751<br />

Royal British Legion<br />

Helpline National:<br />

08457 725725<br />

Children’s Education<br />

Advisory Service<br />

01980 618244<br />

WRVS<br />

029 2023 2668<br />

Regular Forces<br />

Employment Association<br />

Mountbarrow House<br />

6-20 Elizabeth Street,<br />

London SW1W 9RB<br />

0121 236 0058<br />

RAF Brampton<br />

01480 52151<br />

HQ Army Welfare Service<br />

Building 183, Trenchard<br />

Lines, Upavon, Wilts<br />

SN9 6BE<br />

01980 615975/615977<br />

((94344) 5975/5977)<br />

If any of the above numbers are wrong then please call your nearest Army Welfare<br />

Service office or HIVE for the appropriate information.<br />

If anyone thinks a contact name & number should be added to this list then please<br />

inform the AwS Service Community Guide Focus Point, AwS Manager on<br />

01980 615420 (Upavon Mil 94344 ext 5420).<br />

Military Helplines Local To:<br />

Tel No<br />

Your nearest Guardroom is: ................................................................................<br />

Your nearest RMP Duty Room contact is: ...............................................................<br />

Your nearest Unit Welfare Officer is: .....................................................................<br />

Your Army Families Federation Rep is: ..................................................................<br />

Your nearest HIVE is located at: ...........................................................................<br />

Your nearest Resettlement centre and contact number is: ........................................<br />

Your nearest Army Welfare Service Office is located at: ..........................................<br />

Your nearest DIO Ops Accn Housing office is located at: .......................................<br />

Your nearest Police Station is located at: ...............................................................


Catterick Garrison 12/13<br />

01748 835559<br />

“Local taxis for local people” 24/7!<br />

Catterick & Richmond<br />

Call us for FREE from any landline<br />

on 0800 666 666<br />

We accept Credit and Debit Cards<br />

(for advance bookings only)<br />

We are Proud to support<br />

the Soldiers’ Charity<br />

15<br />

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Important<br />

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16 Catterick Garrison 12/13<br />

UK & BFG Websites<br />

Adventure Sports Online<br />

www.adventuresports.co.uk<br />

Army Benevolent Fund<br />

www.armybenfund.org<br />

Army Families Federation<br />

www.aff.org.uk<br />

Army welfare Service – Home<br />

Page<br />

www.army.mod.uk/aws<br />

British Army – Home Page<br />

www.army.mod.uk<br />

Directory of Essential Services<br />

www.scoot.co.uk<br />

Ex-Service Housing<br />

www.haighomes.org.uk<br />

Help with Moving Home<br />

www.iammoving.com<br />

Hambleton &<br />

Richmondshire<br />

CAB<br />

Money Issues<br />

Have you deductions on your payslip<br />

you do not understand?<br />

Have you any debts?<br />

Have you arrears with CSA you would like<br />

to discuss?<br />

Advice on benefits entitlements<br />

and overpayments?<br />

Do you need help with budgeting?<br />

Fines which are Non-Military<br />

e.g. parking/speeding?<br />

If you have answered yes to any of<br />

the above questions please ‘phone<br />

01748 823862 and ask for an<br />

appointment with a Benefit and<br />

Money adviser.<br />

The service is FREE and CONFIDENTIAL<br />

HIVE<br />

www.mod.uk/hive<br />

Information on UK<br />

neighbourhoods<br />

www.streetmap.com<br />

Information on your Local Area<br />

www.upmystreet.com<br />

Joint Service Housing Advice<br />

Office<br />

www.mod.uk/jshao<br />

naval Families Federation<br />

www.nff.org.uk<br />

Postal Services<br />

www.bfpo.mod.uk<br />

RAF Families Federation<br />

www.raf-ff.org.uk<br />

Royal Air Force Community<br />

Support<br />

www.rafcom.co.uk<br />

Royal Air Force – Home Page<br />

www.raf.mod.uk<br />

Royal British Legion<br />

www.britishlegion.org.uk<br />

Royal navy<br />

www.royalnavy.mod.uk<br />

SSAFA/Forces Help<br />

www.ssafa.org.uk<br />

Submariners Association<br />

www.submarinersassociation.co.uk<br />

Yel<strong>low</strong> Pages<br />

www.yell.com


Raising to<br />

Distinction<br />

QueenVictoria<br />

School<br />

Open Morning<br />

Sat 15 Sep 2012<br />

Admissions Deadline<br />

Tues 15 Jan 2013<br />

Queen Victoria School in<br />

Dunblane is a co-educational<br />

boarding school for children<br />

of Armed Forces personnel<br />

who are Scottish, have served<br />

in Scotland or are part of a<br />

Scottish regiment.<br />

The QVS experience<br />

encourages and develops<br />

well-rounded, confident<br />

individuals in an environment<br />

of stability and continuity.<br />

The main entry point is into<br />

Primary 7 and all places are<br />

fully funded for tuition and<br />

boarding by the Ministry<br />

of Defence.<br />

Families are welcome to<br />

find out more at our Open<br />

Morning or by contacting<br />

Admissions on<br />

+44 (0) 131 310 2927<br />

to arrange a visit.<br />

Queen Victoria School<br />

Dunblane Perthshire<br />

FK15 0JY<br />

www.qvs.org.uk


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18 Catterick Garrison 12/13<br />

Compassionate Leave<br />

(For Service Personnel, their Dependants based abroad, Territorial Army and Mobilised<br />

Reservists)<br />

If circumstances should arise whilst your relative is overseas (including N Ireland)<br />

either on a posting, at sea, or on deployment, that make it necessary for you to apply<br />

for his/her return on compassionate grounds (such as a death in the family, serious<br />

illness or serious family crisis) you should telephone:<br />

The Joint Casualty and Compassionate Centre (JCCC), Innsworth,<br />

Gloucester GL3 1HW Tel: +44 (0) 1452 519951<br />

This number is continually manned 24 hours a day including weekends and Bank<br />

Holidays.<br />

When you call you will be asked for the fol<strong>low</strong>ing information: Service Number,<br />

Rank, Name, Parent Unit and current location of the Service person, together<br />

with full details of the relative concerned, their location and name of Doctor,<br />

Hospital and/or any other organisation involved in the case. Please be aware<br />

that any information will be verified with the appropriate organisations before<br />

Compassionate Leave Travel may be recommended and authorised.<br />

Although you may wish to contact your relative or his/her parent unit for advice or<br />

support, contact the JCCC directly, so that your case can be dealt without delay.<br />

Your relative’s unit cannot authorise Compassionate Travel, and therefore any<br />

information you pass to them will have to be forwarded to the JCCC which will waste<br />

valuable time in dealing with your request.<br />

For further information on Welfare and Community Support services available<br />

to Service families, see the fol<strong>low</strong>ing websites:<br />

RNcom.mod.uk www.army.mod.uk/welfare-support/casualty/4877.aspx<br />

SSAFA – Forces Help Forcesline<br />

Forcesline is run by SSAFA Forces Help. Previously known as the Confidential Support<br />

Line, it has been helping people connected to the Armed Forces since 1997.<br />

Forcesline is open Monday to Friday, including Bank Holidays from 1030-1930 hrs.<br />

Forcesline is a free and confidential helpline for you to talk to one of our experienced<br />

civilian staff about any personal concerns, worries or problems.<br />

We will not judge you; we will simply listen and give you factual information or<br />

signpost you to additional support if that is what you want.<br />

We know how important confidentiality is to our callers, which is why:<br />

• Forcesline is independent of the military chain of command<br />

• All our staff sign a lifelong confidentiality agreement<br />

• We cannot tell where anyone is calling or emailing from<br />

You, your family or friends can call Forcesline if you are currently serving in any of the<br />

Armed Forces or if you have previously served.<br />

We want to provide you with the best possible service. We welcome feedback via our<br />

website and are proud to be accredited by The Helplines Association.<br />

Freephone Numbers<br />

UK 0800 731 4880 / Germany 0800 1827 395 / Cyprus 080 91065<br />

Falkland Islands #6111 / Rest of the World +44(0)1980 630854 (staff can call<br />

you back immediately)<br />

Paradigm’s phone system, dial the appropriate access number then enter *201 at the<br />

PIN prompt. Confidential, Secure Email Via www.forcesline.org.uk<br />

AWOL Support Line Service personnel who are Absent Without Leave can speak, in<br />

confidence, to our AWOL Support Line worker on 01380 738137 from<br />

0900-1000 hrs, Monday to Friday (answering machine call back outside these times).


Catterick Garrison 12/13<br />

North Coast 4x4<br />

Beacon Garage, 12-14 Richmond Road, Catterick Garrison,<br />

North Yorkshire, DL9 3JA<br />

Commercial & Private Van/ Minibus/ Crewvan &<br />

4x4 Pick-up Hire<br />

Man with a van<br />

House removals<br />

Disposal of Household waste/items<br />

MOT Centre<br />

Service Centre<br />

Number Plate Supplier<br />

Mechanical/ Electrical & Engine Repairs<br />

Tyres<br />

Exhausts<br />

Brakes<br />

Walk In Service for Minor repairs<br />

(Bulbs, Tyres, Wipers, Fuses etc)<br />

Automatic Car Wash on Site<br />

Retail Shop (oil, bulbs, mats, wiper blades etc)<br />

Tel: 01748 833 222 Fax: 01748 833 878<br />

www.northcoast4x4-catterick.webs.com<br />

19<br />

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20 Catterick Garrison 12/13<br />

Army Welfare Service (AWS)<br />

The AWS provides community support, personal support and<br />

a CONFIDENTIAL social and occupational welfare support<br />

service to all single, married, regular, TA and reservist soldiers<br />

and their families. AWS Catterick provides two areas of service:<br />

Army Welfare Service<br />

Community Support. Provides a provision of services in play, youth and community<br />

work.<br />

Personal Support. Provides advice to military personnel and their families. It is a<br />

confidential service independant of the Chain of Command.<br />

Community Support<br />

Overview<br />

The AWS Catterick Community Support team consists of 1 Senior (SCDW) and 4<br />

Community Development Workers (CDW’s). All staff hold a nationally recognised<br />

Degree in Youth and Community Studies.<br />

The purpose of Community Support is to ensure individuals and families have access<br />

to fun and exciting opportunities that will be sociable, recreational, educational<br />

and responsive to need. Your Community Development Workers in the CS team will<br />

ensure provision is safe, accessible, affordable and of good quality. In Catterick you’ll<br />

most likely find your community support team, working with local service providers<br />

(such as children’s centre’s, library service, youth service or school’s), or organising<br />

local projects, activities and events in and around the community. To ensure you and<br />

your family are kept fully up to date with what’s being delivered by the Community<br />

Support team look out for the monthly ‘Stay Connected’ programme or visit the team<br />

on Facebook (www.facebook.com/AWSCatterick).<br />

For further details contact the AWS Community Development Worker team on<br />

Tel: 01748 872912 or 94731 2912<br />

Personal Support<br />

Provide a personal and confidential service for all soldiers, married, single and<br />

dependants.<br />

The Army Welfare Service staff are trained and knowledgeable. They are sympathetic<br />

to people’s needs and can give confidential support to enable Service personnel<br />

and their families to cope with the stresses and strains of Service life. The Army<br />

Welfare Service operates a strict confidentiality code; the code is fully explained in<br />

the ‘Confidentiality Code’ leaflet available from your Army Welfare Service Office.<br />

Everyone who works within The Army Welfare Service is required to fol<strong>low</strong> the<br />

confidentiality code no matter who they are. Exceptions to this are as fol<strong>low</strong>s:<br />

*** Confidentiality has to be broken only to prevent: the risk of self harm, a danger to<br />

others, a serious crime, civil or military, a breach of security or the effectiveness of a<br />

soldier being compromised in the course of their duty.<br />

We strive to provide a social and occupational welfare support service to assist with<br />

the challenges that arise in personal and Service lives.<br />

Some of the issues AWS can help with include:<br />

Relationship difficulties Post Divorce<br />

Bereavement CSA concerns<br />

Parenting skills Child care<br />

Special Needs Benefits information<br />

Housing Medical concerns


Catterick Garrison 12/13<br />

Army welfare workers (Awws)<br />

The Personal Support service is delivered by a team of AWWs, who are mostly serving<br />

senior NCOs with two civilian AWW’s who are Civil Servants. They all have been<br />

carefully selected and trained for the job.<br />

Casualty Key workers (CKw’s)<br />

A casualty Key Worker is based with the PS team and covers the North East area,<br />

working with soldiers who have sustained serious and complex injuries, or those who<br />

have complex health needs.<br />

How to Get Advice<br />

The AWWs are based at AWS, Hipswell Lodge, Smuts Road, Catterick Garrison,<br />

North Yorkshire DL9 3AX. A duty welfare worker is available to take your call or book<br />

an appointment between 0830-1630 hrs. Tel: 01748 872918 / 94731 2918.<br />

General Points<br />

Throughout the Army welfare Service we aim to:<br />

• Provide a confidential, non-discriminatory professional support service that<br />

responds appropriately to the needs of our Service community.<br />

• Give guidance and support to soldiers and their families.<br />

• Be positive and polite in our approach.<br />

• Ensure that our information is up-to-date, accurate and timely.<br />

• Be open and fair in our dealings with complaints, responding to them within 7<br />

working days of receipt.<br />

• Ask our customers their views and use them to evaluate and improve our service.<br />

• Provide staff with time to listen.<br />

• Provide the best service by liaising with civilian agencies including schools.<br />

As the customer, we hope you will:<br />

• Understand that we may not always be able to meet all of your expectations.<br />

• Please let us know when you need to cancel or change an appointment.<br />

• Treat our staff with the same respect that you expect from us.<br />

If you have Complaints, Compliments or Suggestions:<br />

If we have or haven’t got it right and you want to let us know about the service you<br />

have received please:<br />

• First discuss it with the member of staff concerned or a member of the local AWS<br />

staff.<br />

• If you are still dissatisfied, contact details for your Area Welfare Support<br />

Officer are available from the Army Welfare Information Service (AWIS)<br />

on 01980 615975.<br />

• If you find that this does not resolve your problem please contact:<br />

Col AWS, HQ Army Welfare Service, Building 183 Trenchard Lines,<br />

Upavon SN9 6BE 01980 615975/615977 (94344 5975/5977)<br />

You will receive an acknowledgement within 7 working days of receipt and a reply as<br />

soon as the matter has been thoroughly investigated.<br />

Remember you can always speak at any time to your Commanding Officer or your<br />

Unit Welfare Officer.<br />

21<br />

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Services<br />

22 Catterick Garrison 12/13<br />

Important<br />

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The AWS Catterick team is based in:<br />

Hipswell Lodge, Smuts Road, Catterick Garrison, DL9 3AX<br />

Tel: 01748 872918 Fax: 94731 4114<br />

Co-located in the same compound is Hipswell Habitat, The NSPCC Almond Tree,<br />

Catterick HIVE, Royal British Legion, SSAFA and ABF The Soldiers Charity. Outside<br />

agencies such as the Relate, Forces Law and Citizens Advice Bureau (CAB) also hold<br />

surgeries at this location thus providing a focal point for welfare services. To arrange<br />

an appointment, telephone 01748 872918 / 94731 2918.<br />

Domestic Abuse<br />

Domestic abuse is a crime and should be reported immediately. If you come across it<br />

or it is happening to you inform the police.<br />

If in progress tel: 999 or 2222 (military)<br />

If after the event tel: 01748 872875 or 2875(military)<br />

If it’s happening to you TELL SOMEONE<br />

National Domestic Violence Helpline 0808 2000 247<br />

Independant Domestic Abuse Services (IDAS) 01904 646630<br />

(IDAS) Rural Outreach Team - Trish Bridgewater 07971376412 -<br />

Denise Hipwell 07791625986 – Becky Hodson 07971489187<br />

Or the landline 01609 749123<br />

Nicole Graham – Young Persons 11-16 yrs Support Worker.<br />

(Monday to Friday). All contacts will be treated in the strictest confidence.<br />

Rape Crisis Counselling 01325 369933<br />

Darlington and Districts Family Helpline 01325 364 486<br />

Trish Bridgewater or Denise Hipwell Rural Outreach Workers for Independent<br />

Domestic Abuse Services Mobile 07791 625986<br />

Or to speak to Trish or Denise ring the landline 01609 749123<br />

(Monday to Friday). All contacts will be treated in the strictest confidence.


Catterick Garrison 12/13<br />

Community Support<br />

A brief insight into just some of the fun events and activities involving your AWS<br />

Catterick community support team is provided be<strong>low</strong>.<br />

• Offsite visits to places outside Catterick include Fountains Abbey (National Trust<br />

Venue), Beamish (Mining Museum), South Lakes Animal Park, Big Sheep Little Cow,<br />

and a visit to other exciting provision such as the Tall Ships Race are just a few to<br />

mention.<br />

• Utilised the natural surroundings of the Hipswell Habitat for many Woodlands<br />

Activities and adventure.<br />

• Offer Poppy Break residential opportunities for young people.<br />

• Work closely with key local partners to ensure holiday provision is in place and<br />

accessible to families<br />

• Engage in Play Parks Consultation and ensure play parks offer play value.<br />

• Provided support to units at coffee mornings, family days, homecoming events,<br />

accessing partners, and with information, guidance and advice and coordination of<br />

events and activities.<br />

• Support young people in array of educational and fun activities. Including young<br />

people developing their own voice in a youth forum.<br />

• Develop an array of partnerships with Extended School Coordinators, Children’s<br />

Centres, Medical and Sexual Health professionals, Integraed Service providers,<br />

Adult Learning, Voluntary Sector agencies and Schools to enhance opportunities for<br />

military families.<br />

• Design and deliver monthly themed actvitity programmes which included such<br />

things as as picnic in the park and national families play day.<br />

• Access funding to enhance community provision; and support young people<br />

through the Key fund process.<br />

Community Support 2012<br />

• If your new to the Garrison watch out for the Welcome Wednesday session held<br />

each quarter session is primarily aimed at new arrivals to the Garrison and will<br />

introduce you to many local service providers.<br />

• Look out for the resident and young people forums which will provide opportunities<br />

to have your voice heard. Hopefully you can make a difference in the local and<br />

wider community.<br />

• Promotion of recreational, social and educational opportunities throughout the<br />

calendar year are disseminated throughout the Garrison.<br />

If some of the above wets your appetite and you’d like to find out more or you have<br />

ideas for projects, in play, youth or community work then do contact your community<br />

support team. If you’d also like to make a difference in your local community as a<br />

volunteer then please contact CS for further details.<br />

“Community development – which specialises in encouraging and<br />

empowering people to gain control over the conditions in which they live<br />

– gives us a very powerful way of turning alienation into engagement.”<br />

Community Support Contact details:<br />

Your local AWS Community Development Worker can be contacted on<br />

Tel: 01748 872912 or 94731 2912.<br />

23<br />

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Important<br />

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24 Catterick Garrison 12/13<br />

Community Centres<br />

White Rose Community Centre & Bowl, Hipswell Road West,<br />

Catterick Garrison DL9 3BH<br />

The White Rose Community Centre offer a wide range of facilities for families which<br />

include fully stocked bar, function room, lounge and games room are attractive and<br />

well equipped. These rooms are available for private functions, children’s parties,<br />

wedding receptions, christenings, wives clubs, keep fit, dance classes and community<br />

activities. Large screen TV and satellite channels make available a wide range of<br />

programmes, particularly sport.<br />

You may pay a range of bills at the White Rose through the pay point service (gas,<br />

electricity, water, telephone, TV licence). Keys for gas and electric key meters may also<br />

be charged at the Centres.<br />

The White Rose Bowl is situated within the White Rose Community Centre and offers a<br />

4 lane, 10-pin bowl with computerised scoring. There is a lounge, bar and restaurant.<br />

The Bowl may be hired for private and children’s parties.<br />

It is a popular and comfortable place to go where you are all very welcome. It is open<br />

to all single and married soldiers, dependants and MOD civilians.<br />

For further information and bookings please contact the Group Manager at the White<br />

Rose Community Centre on Tel No: 01748 834698/835114


Catterick Garrison 12/13<br />

Army welfare Service, Catterick.<br />

25<br />

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Important<br />

Numbers &<br />

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26 Catterick Garrison 12/13<br />

The LIFT Open Market Shared Equity Scheme<br />

WE WANT YOU…<br />

Serving armed forces personnel and recent veterans have priority for this Scottish Government<br />

scheme which can help you buy a home in Scotland.<br />

You should be able to raise between 60% to 90% of the cost of the property in mortgage and<br />

savings. The Scottish Government will hold the remaining share under a shared equity agreement<br />

that it will enter into with you.<br />

An assessment of your ability to raise finance towards the cost of buying home will be made based<br />

on an expected contribution from a mortgage and any savings you hold above a £5000 threshold.<br />

If approved, you are able to search for a home suitable for your housing need that is for sale<br />

on the open market. You can purchase a home up to a maximum price as there are threshold<br />

prices for the scheme and these prices vary depending on the size of the property and where it’s<br />

located. The property you apply for has to be suitable for your housing needs.<br />

On completion of the purchase you become a home owner just like any other. The Scottish Government’s<br />

funding is secured by way of a second charge over the property. You have the right to<br />

increase your equity stake in the future or to buy the property outright (in most areas). The price<br />

for additional equity is based on the future market value of the property. Administration charges<br />

will apply if you seek to vary the terms of the shared equity agreement.<br />

Former armed forces Mark Hill who purchased a home through the Scheme last year noted<br />

“Leaving the army after 23 years of service was pretty daunting. I had to move my family from<br />

army housing in Germany back to the UK and start civilian life. The LIFT Open Market Scheme<br />

offered us the opportunity to buy a great family home back in Scotland. The team at Link made<br />

our move as hassle free as possible.”<br />

The Open Market Shared Equity scheme is available across Scotland and is operated by managing<br />

agents on behalf of the Scottish Government in the fol<strong>low</strong>ing areas:<br />

• Edinburgh, East Lothian, Midlothian, West Lothian, Scottish Borders and Fife – Link Housing<br />

Association – Telephone: 08451 550019<br />

• Angus, Clackmannanshire, Dundee, Falkirk, Perth & Kinross and Stirling – Link Housing<br />

Association – Telephone: 08451 550019<br />

• Glasgow, East Renfrewshire, Renfrewshire, East and West Dunbartonshire, Inverclyde, North and<br />

South Lanarkshire, North, South and East Ayrshire, Argyll & Bute and Dumfries & Gal<strong>low</strong>ay –<br />

Link Housing Association – Telephone: 08451 550019<br />

• Aberdeen City, Central, North and South Aberdeenshire and Moray – Grampian Housing<br />

Association – Telephone: 0800 1214496<br />

• Highland – Albyn Housing Society – Telephone: 01463 259895<br />

• Shetland Islands – Hjaltland Housing Association Limited – 01595 694986<br />

Link Housing Association<br />

Watling House,<br />

FALKIRK FK1 1XR<br />

Grampian Housing<br />

Association<br />

Albyn Housing<br />

Society<br />

* The Scheme also provides priority access to widows, widowers and other partners of service personnel.<br />

TEL. 08451 550019<br />

www.linkhousing.org.uk<br />

TEL. 0800 12144 96<br />

www.grampianhousing.co.uk<br />

TEL. 01463 270127<br />

www.albynhousing.org.uk


Important<br />

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Services<br />

28 Catterick Garrison 12/13<br />

Smuts Road – Our way In<br />

A view of the Falls in Richmond


Catterick Garrison 12/13<br />

Pre-Schools, nurseries and Out of School Club<br />

Catterick Garrison Pre-School Group (CGPG) runs a range of integrated childcare<br />

services in response to your needs. They cater for children from 6 weeks and over, in<br />

a variety of settings.<br />

All childcare facilities are of the highest standard and run by qualified staff. The<br />

CGPG is registered as a charity and are OFSTED inspected. All our settings benefit<br />

from high staff to child ratios compared with LEA settings to benefit the individual<br />

development of all children attending.<br />

white Rabbit Pre-School<br />

For children aged 6 months-5 years.<br />

Open: 0900-1500 hrs Monday to Friday term time only.<br />

Situated in La Bassee Road, Baden Powell Estate, Catterick Garrison.<br />

Supervisor Tel: 01748 832961 Fax/Civ: 01748 872812 Fax: Mil: 94731 2812<br />

Mulberry Bush Pre-School<br />

For children aged 2-5 years. Open 0915-1315 hrs (including a lunch club) term time<br />

only. Situated in Marne Barracks, Catterick Village.<br />

Supervisor Tel: Civ: 01748 875663 Mil: 94731 5663<br />

Fax: Civ: 01748 872812 Mil: 94731 2812<br />

Phoenix Out of School Club<br />

The Phoenix Out of School Club is registered with OFSTED and can take up to 26<br />

school children aged 4 and older. Situated next to St Aidan’s Church on Hipswell<br />

Road West, children from both Service Families and Civilian families are welcome. For<br />

more information regarding the Phoenix Out of School Club please contact the Army<br />

Welfare Service, Hipswell Lodge, Smuts Road, Catterick Garrison DL9 3AX on Tel:<br />

01748 872913/872912 or the Supervisor on Tel: 01748 876378.<br />

29<br />

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Important<br />

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30 Catterick Garrison 12/13


Catterick Garrison 12/13<br />

HQ Catterick Garrison Contact Houses<br />

66 & 68 Richmond Road, Catterick Garrison DL9 3JF<br />

HQ Catterick Garrison operates two Contact Houses; St Andrew’s and St Patrick’s.<br />

These two three bedroom houses are available to all eligible soldiers, single, married<br />

and dependents to rent. You may book them for a number of weeks, weekends or<br />

just odd days. They may be used by yourselves or close relatives. Maybe you are a<br />

single parent with contact rights to your children or you are having relatives to stay for<br />

a family occasion. Perhaps it’s convenient to rent one before taking or handing over<br />

Service Family Accommodation.<br />

The houses are fully furnished and self-contained enabling you to occupy<br />

immediately. Furniture and equipment include a washing machine, tumble dryer, TV<br />

and DVD, microwave, iron, all bedding but no towels.<br />

Eligibility for the use of these Contact Houses can be obtained from your Unit Welfare<br />

Officer.<br />

Charges are based on £20 a day with a minimum charge of £40. Please note: We<br />

reserve the right to change the pricing policy and occupancy as necessary. Bookings<br />

may be made in person, by letter or telephone including priority bookings through<br />

your Unit Welfare Officer to:<br />

Mr C Williams, QM’s Dept, HQ Catterick Garrison, Piave Lines, Leyburn Road,<br />

Catterick Garrison, North Yorkshire DL9 3LR<br />

Telephone: 01748 872254<br />

Gurkha Support workers<br />

The Gurkha Support Workers are members of the AWS Catterick Team. They are<br />

able to assist, help and advise Gurkha dependants in the Garrison. They speak fluent<br />

English and Nepali, are knowledgeable on official and social procedures, and can<br />

assist in interpreting. They may be contracted as fol<strong>low</strong>s:<br />

Gurkha Support Workers Tel: 01748 872980 Mil: 94731 2980<br />

Fax: 01748 872812 Mil: 94731 2812<br />

31<br />

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Important<br />

Numbers &<br />

Services<br />

32 Catterick Garrison 12/13<br />

KEEP A HEALTHY FUTURE IN SIGHT<br />

OPTICIANS<br />

Visit:<br />

S. & C. L. WILKINSON OPTICIANS<br />

10 King Street<br />

Richmond<br />

Tel: 01748 823133<br />

Everything you would expect from a family opticians<br />

Retinal Photography now available<br />

Discounts available for Army Families<br />

G Clarkes Barbers<br />

A Style Personal & Professional For You<br />

Unit 1<br />

19 North End<br />

Bedale<br />

North Yorkshire<br />

DL8 1AF<br />

Telephone: 01677 427561<br />

Email: gclarkesbarbers@hotmail.co.uk<br />

Website: www.gclarkesbarbers.co.uk<br />

OPENING TIMES<br />

MONDAY 9 - 5.30<br />

TUESDAY 9 - 7.00<br />

WEDNESDAY 9 - 5.00<br />

THURSDAY 9 - 5.30<br />

FRIDAY 9 - 5.30<br />

SATURDAY 8.30 - 4.00


Catterick Garrison 12/13<br />

Medical Services<br />

General Practice<br />

Primary Health Care for Service personnel is provided by unit medical officers, either<br />

uniformed or civilian, whilst Service dependants may register either with the Garrison<br />

Medical Centre or one of the local NHS general practices. Each practice publishes a<br />

practice leaflet detailing the services which they provide.<br />

Registration<br />

On arrival in the Garrison, it is important that all Service dependents should register<br />

promptly with their chosen practice. This enables your medical records to be obtained<br />

from the central registry. For Service personnel, this process happens automatically.<br />

It is also recommended that families also register with a NHS dentist soon after<br />

arrival.<br />

Service Personnel<br />

With the exception of Vimy Barracks, unit medical centres are now centrally located<br />

within the Garrison Medical Centre. Appointments are available throughout the day<br />

for urgent matters. Non urgent matters will be dealt with routinely.<br />

Telephone 01748 873138 for main reception.<br />

Service Dependants<br />

Families of Service personnel may register either with the Garrison Medical Centre<br />

(GMC) or with an NHS GP. Civilain practices are located in the main garrison area<br />

(Harewood Practice), and in Colburn and Catterick village.<br />

GMC<br />

The GMC is located on Horne Road, and is staffed by both military and civilain GPs.<br />

It provides a comprehensive primary healthcare service<br />

including:<br />

Doctor’s appointments Nurse Clinics<br />

Family planning and cervical screening Smoking cessation clinics<br />

Health visitor clinics Asthma clinics<br />

Childhood immunisation Occupational health service<br />

Travel advice and immunisation Antenatal service<br />

Located within the same building are the physiotherapy department, outpatients<br />

department (run by the Fiarage Hospital, Norhallerton) and a pharmacy.<br />

Minor Surgery Opening Times<br />

The GMC is open from 0800-1630 daily, with a doctor available for emergencies<br />

until 1830 hrs. Appointments are made by phoning 01748-873138, and nurses are<br />

available for advice throughout the day.<br />

Out Of Hours Arrangements (OOH)<br />

From 1830-0800 hrs and on weekends and public holidays, the Army and NHS GPs<br />

combine to provide emergency care. This service is run by the Primary Care Trust<br />

(PCT) who operate from a Primary Care Centre within the GMC.<br />

If you require the urgent attention of a GP outside normal surgery times, you should<br />

telephone the GMC on 01748 873138, and the call will be automatically diverted<br />

to OOH. The operator will take your details and arrange for a doctor to telephone<br />

you back. If the problem can not be dealt with on the telephone, under normal<br />

circumstances you will be expected to come to the Primary Care Centre to see the<br />

doctor.<br />

Emergency care (1830-0800 weekends and public holidays): 01748 873138<br />

33<br />

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Services<br />

34 Catterick Garrison 12/13<br />

Important<br />

Numbers &<br />

Accidents & Emergencies<br />

The nearest Accident & Emergency Department is located at the Friarage Hospital<br />

in Northallerton. Tel: 01609 779911. Whilst minor injuries can be handled by<br />

general practitioners, any serious injury should be taken there as swiftly as possible.<br />

Ambulances will take casualties to Northallerton and serious casualties from military<br />

activities should also be taken there rather than the Garrison Medical Centre.<br />

Minor Injuries<br />

Minor Injuries may be treated at the Harewood Medical Practice, Catterick Garrison<br />

Tel: 01748 833904 and Friary Hospital, Richmond Tel: 01748 822122<br />

Catterick Garrison Health Centre<br />

Richmond Road, Catterick Garrison<br />

Community Services in the Health Centre are available to all families living in the<br />

area. Could parents of all children aged 0-16 years please register with Community<br />

Services as well as with their Doctor.<br />

The Health Visitors are based here. They can be contacted 0830-1630 hrs each week<br />

day on Richmond 833431<br />

The Health Visitors work as a team, but you will be given the name of one to whom<br />

you can refer for home visits should they be necessary. The Team is available for<br />

anyone with children under 5 years for guidance, advice and support, on matters such<br />

as development, feeding, behavioural problems, sleep problems, etc.<br />

Child Health/Well Baby Clinics are held in your GP Practice and local Children<br />

Centres. Please consult your Health Visitor for times and days. At these sessions<br />

members of the Health visiting team are available for advice and babies and children<br />

can be weighed.<br />

The School Doctor and Nurse are also based here and are available for guidance,<br />

advice and support of any school child and/or parent who are experiencing problems.<br />

There are various groups available on the Garrison – including behaviour<br />

management, positive parenting and Tweenies Play and Development Group for 1-3<br />

year olds.<br />

Family Planning/Well Woman’s/Cervical Cytology Clinics are held every<br />

Wednesday 1000-1600 hrs, staffed by Family Planning Doctor and Nurses (all<br />

female). The clinic is open to all. Appointments are preferable but not essential.<br />

Harewood Medical Practice<br />

This is a NHS general practice on the Garrison, which is located in the Health Centre<br />

on Richmond Road and open to all dependants of Service Personnel and other local<br />

families.<br />

The GPs are Dr Victoria Pleydell, Dr Jonathan Pain, Dr Sioban Watt, Dr Ian Watt,<br />

Dr May Hawkesworth and Dr Peter Chan.<br />

The Practice has a advanced Nurse Practitioner, who can diagnose, prescribe and<br />

manage patients’ conditions. There are three Practice Nurses who have specialist<br />

training and one healthcare assistant.<br />

Surgeries are held each weekday between 0830-1800 hrs and are on an<br />

appointment system. We also have a late evening surgery until 2000 hrs.<br />

Tel: 01748 833904<br />

A 24-hour telephone line 01748 837128 is available for the cancellation of<br />

appointments only.<br />

At nights, weekends and bank holidays telephone the Out of Hours service, which is<br />

provided from 1800-0800 hrs. Tel: 01748 833904 / 08450 568060 for advice or a<br />

visit, if appropriate.


Catterick Garrison 12/13<br />

Specialist clinics are held in the Practice including Asthma, Hormone Replacement<br />

Therapy, Diabetes, Hypertension, Ante-natal and Baby Care.<br />

Linked to the Practice are Health Visitors, Midwives, three Counsellors and a Mental<br />

Health Nurse.<br />

We provide the full range of services with access to all specialist services.<br />

A Registration Form can be <strong>download</strong>ed from the website:<br />

www.harewoodmedicalpractice.co.uk<br />

Catterick Garrison Department of Community Mental Health<br />

The Catterick Garrison Department of Community Psychiatry is co-located with the<br />

GMC. It provides a military Consultant and Community Nursing service to a large<br />

triservice catchment area in the North of England. Referral is via Garrison and Station<br />

primary care services.<br />

Maternity Arrangements<br />

There are no maternity facilities at the Duchess of Kent’s Barracks. The maternity<br />

arrangements are as fol<strong>low</strong>s:<br />

Normal Circumstances. After confirmation of pregnancy by her general practitioner,<br />

an expectant mother will be introduced to her Community Midwife. In most cases the<br />

care of the pregnancy will be shared between the Midwife, the GP and the Hospital<br />

Services who are based at the Friarage Hospital in Northallerton.<br />

Urgent or Emergency Circumstances. Depending upon the degree of urgency a<br />

number of options exist:<br />

a. Contact the Duty Community Midwife. Where advice is needed a Midwife can<br />

be contacted via the general practitioner or outside normal working hours via the<br />

North Yorks Emergency Doctors system.<br />

Telephone number is 01904 621621<br />

b. Travel to the Maternity Unit at the Friarage Hospital. In the event of a<br />

significant emergency remember that DKB has no maternity service. An ambulance<br />

should be called via 999 to take the patient to Northallerton. The military<br />

ambulances can not be used for this purpose.<br />

Dental Services<br />

Dental Centre Catterick is situated in Scotton Road, Catterick Garrison, North<br />

Yorkshire DL9 3LD.<br />

Practice Manager Tel: 01748 872255<br />

Reception Tel: 01748 872132<br />

Opening hours: Mon-Thu 0800-1230 hrs & 1330-1630 hrs<br />

Fri 0800-1230 hrs & 1300-1530 hrs<br />

The Defence Dental Services in the United Kingdom is responsible for the dental<br />

treatment of Servicemen and Servicewomen of HM Forces and treatment is provided<br />

for these personnel at the Dental Centre. We do not operate a ‘sick parade’ at this<br />

practice, however if you have a dental emergency you should contact the Dental<br />

Centre as early as possible in order that you may be treated the same day.<br />

Routine treatment is carried out by appointment at other times.<br />

Patients requiring emergency dental treatment for the relief of pain outside normal<br />

duty hours should contact MRS Catterick. Tel: 01748 873080.<br />

Service families and Army Department civilian employees are treated by civilian<br />

dentists under the National Health Service or as private patients. Details of civilian<br />

dental practices may be found in the advertisements in this Guide, or by contacting<br />

NHS Direct on 0845 4647. The Community Dental Clinic in the Health Centre on<br />

Richmond Road only treats patients who have been unable to obtain an appointment<br />

35<br />

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Services<br />

36 Catterick Garrison 12/13<br />

Important<br />

Numbers &<br />

with, or have difficulty attending, a family dentist.<br />

Personnel should note that they need to be dentally fit to proceed overseas and they<br />

are strongly advised to ensure that their families are also dentally fit before leaving the<br />

United Kingdom.<br />

Police/Fire Services<br />

north Yorkshire Police<br />

Catterick Safer Neighbourhood Team<br />

Beach Head Lines, 58 Richmond Road, Catterick Garrison DL9 3JF<br />

Tel: (None Emergency) 101<br />

Tel: (Emergency) Dial 999 and ask for Police.<br />

Catterick Safer Neighbourhood Officers<br />

PS961 Kevin Graham<br />

Catterick Garrison/Hipswell<br />

PC1726 Sean Godfrey, PCSO6497 Ethan McQue<br />

Catterick Garrison/Scotton<br />

PCSO5392 Graeme Gale<br />

Colburn<br />

PC1SO6607 Katie Wray<br />

Catterick Village/Hornby Castle/Brough with St Giles<br />

PCSO3521 Di Smith<br />

Royal Military Police<br />

Beach Head Lines, Richmond Road, Catterick Garrison DL9 3JF<br />

MP Station: 01748 872875/6<br />

Officer Commanding: 01748 872836<br />

Crime Reduction Issues: 01748 874099<br />

Special Investigation Branch<br />

Rowland House, Beach Head Lines, Richmond Road, Catterick Garrison DL9 3JF<br />

Officer Commanding 01748 872872<br />

Detachment Commander 01748 872998<br />

Investigators 01748 872843/872871/872851<br />

Criminal Investigation Department<br />

96 Richmond Road, Catterick Garrison DL9 3AW<br />

Detective Inspector 01748 874071<br />

Detective Sergeant 01748 874073<br />

Detective Constables 01748 874074/874075<br />

General Office (Admin) 01748 874079<br />

north Yorkshire Fire & Rescue Service<br />

Gal<strong>low</strong>gate, Richmond DL10 4nE<br />

Please contact the Community Safety Manager regarding any issues relating to home fire<br />

safety and smoke alarms. Community Safety Manager Tel: 01748 823343 Fax: 01748<br />

823524 e-mail: richmondcs@northyorksfire.gov.uk<br />

Emergency: Dial 999 and ask for Fire.


Catterick Garrison 12/13<br />

Visit a Dental Practice that<br />

listens, cares and provides a<br />

full range of<br />

Preventive, General and<br />

Cosmetic Dentistry<br />

• Hygienist Services • Orthodontic Treatment<br />

• Cosmetic Dentistry • Tooth Coloured Fillings<br />

• Crowns • Veneers • Bridges • Tooth Whitening<br />

• Gumshields and Nightguards<br />

• Solutions for Snoring • HealOzone Treatment<br />

Our newly extended and refurbished<br />

practice is welcoming and friendly<br />

We are very happy to<br />

Welcome New Families<br />

NHS For Children<br />

Children up to the age of 19 years in full-time<br />

education are treated under NHS arrangements.<br />

We provide regular examination appointments,<br />

prevention and oral health education and an<br />

in-house orthodontic service.<br />

We recommend adults join our monthly<br />

payment plan that al<strong>low</strong>s you to budget for<br />

your routine care and gives you 20% discount<br />

on additional treatments.<br />

Bedale Dental Practice<br />

Dedicated to Quality Patient Care<br />

www. bedaledentalpractice.co.uk<br />

18 Sussex Street, Bedale, North Yorkshire DL8 2AL<br />

Tel: 01677 422865 Email: enquire@bedaledentalpractice.co.uk<br />

37<br />

Important<br />

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Important<br />

Numbers &<br />

Services<br />

38 Catterick Garrison 12/13<br />

Local Information<br />

Banks and Cashpoints<br />

Barclays 55 Market Place, Richmond<br />

Tel: 0845 7555 555 (all branches)<br />

Lloyds TSB 26 Richmond Road, Catterick Garrison<br />

and 2 Frenchgate, Richmond<br />

Tel: 0845 072 3333 (all branches)<br />

HSBC 23 Market Place, Richmond<br />

Tel: 0845 740 4404 (all branches)<br />

NatWest 20 Market Place, Richmond<br />

Tel: 0845 609 0000 (all branches)<br />

Yorkshire Bank 1 Market Place, Richmond<br />

Tel: 0845 736 5365<br />

Santander High Row, Darlington<br />

Tel: 0845 765 4321<br />

Other Cashpoints available Outside Tesco Richmondshire Walk<br />

White Rose Club, Hipswell Road West<br />

(Some Cash machines impose a service charge)<br />

Postal Services<br />

Spar/Post Office, Hildyard Row, Catterick Garrison. Tel: 01748 832362.<br />

Hours of Business:<br />

Mon-Fri 0900-1730 hrs<br />

Sat 0900-1230 hrs<br />

Post Office, 6A Finkle Street, Richmond Tel: 01748 822378<br />

Hours of Business:<br />

Mon-Fri 0900-1730 hrs<br />

Sat 0900-1230 hrs<br />

Collections:<br />

see details on letterboxes<br />

Sub Post Offices<br />

Co-op, Walkerville, The Broadway<br />

Mon-Fri 0900-1730 hrs<br />

Sat 0900-1230 hrs<br />

Tel: 01748 835748<br />

Sorting Office: Gal<strong>low</strong>fields Ind Estate, Richmond, Tel: 01748 822154.


Catterick Garrison 12/13<br />

UP TO £5,000<br />

MILITARY SAVING<br />

on New Cars only at Evans Halshaw<br />

J56 Barton<br />

A1 NORTH<br />

J57<br />

to Darlington<br />

A66M<br />

A66M<br />

J55 Scotch Corner<br />

Evans Halshaw<br />

Ford<br />

Evans Halshaw Ford Darlington<br />

01325 488 888 www.evanshalshaw.com<br />

Forces Finance and Tax Free<br />

Sales also Available!<br />

Value Service only £99 * Combine a<br />

Value service with an MOT for only £129 *<br />

* Available on cars up to 2000cc engine size<br />

39


Important<br />

Numbers &<br />

Services<br />

40 Catterick Garrison 12/13<br />

Catterick Village (Marne Barracks)<br />

Marne Barracks is the current home of 5 Regt RA and 1 Mercian Regt and is situated<br />

at the southern end of Catterick Village, very close to the A1 exit for Catterick and<br />

Richmond.<br />

Housing<br />

There is accommodation for approximately 150 Service families situated within Marne<br />

Barracks and Catterick Village area. All other accommodation required is available at<br />

Catterick Garrison.<br />

Useful Telephone Numbers<br />

Unit Welfare Officer Housing NCO 5 Regt RA Tel: 875767<br />

Unit Welfare Office 1 Mercian Tel: 875771<br />

Duty Personnel Guard Room Tel: 875828<br />

Catterick Village<br />

The Village is a short walking distance from Marne Barracks. There are a number of<br />

small shops, a pharmacy, public houses and a selection of take-away. A large open<br />

market is held on Sundays on the Catterick Race Course to the north of the Village,<br />

free car parking is available.<br />

Public Transport<br />

A regular bus service departs from Marne Barracks to the market town of Richmond.<br />

There are also services from Catterick Village to Darlington and Northallerton. Local<br />

Taxi services are also available.<br />

Local Areas of Interest<br />

These are shown in this booklet for the whole of Catterick Garrison.<br />

Medical Service<br />

A Health Centre is located at the northern end of Catterick Village. All families should<br />

register with a Doctor as soon as possible. Telephone number: 811475.<br />

Veterinary Services<br />

Are as shown in this Guide for Catterick Garrison.<br />

Schools<br />

Children from Infants to Juniors can attend the local school in Catterick Village.<br />

Senior children will attend schools in the main Garrison area, for further information<br />

see Education in this Guide.<br />

Pre-school<br />

The Mulberry Bush Pre-school is situated in Marne Barracks for children aged 2-5<br />

years. Other places are available locally and within Catterick Garrison (see Local<br />

Provision Early Years Education).<br />

The Supervisor can be contacted on Tel: 01748 875663.<br />

Community Centre<br />

There is a Marne Community Centre (MCC) located in Building 20 which is between<br />

both Welfare Offices in Marne Barracks which hold coffee mornings on Thursday<br />

mornings 0930-1130 hrs.<br />

This is an ideal opportunity for new arrivals to meet their new neighbours and have a<br />

general chat. This facility is open to both Regiments.


Catterick Garrison 12/13<br />

Church Services and Church Activities<br />

The Garrison Memorial Church. Church Road, off Scotton Road, Catterick<br />

Garrison DL9 4ER<br />

Tel: (Chaplains’ Assistant) 01748 874059; Garrison Chaplain (Office) 01748<br />

872261<br />

Sunday 1030 hrs Holy Communion and Sunday School.<br />

Coffee after service in St George’s Room<br />

Wednesday 1930 hrs Bible Study & Fel<strong>low</strong>ship (contact Ken Fin<strong>low</strong> 01748 830033)<br />

Baptisms and marriages by arrangement with the chaplains<br />

St Aidan’s Garrison Church<br />

Church of Scotland, <strong>Method</strong>ist, United Board, Hipswell Road West, Catterick Garrison<br />

Tel: (Chaplains’ Assistant) 01748 874059 Chaplains (Office) 01748 875653<br />

Sunday: Sunday Morning Worship Service & Sunday School & Crèche 1030 hrs<br />

1st Sunday of each month: Morning Worship with the Sacrament of the Lord’s Supper<br />

2nd Sunday of each month: Morning Worship<br />

3rd Sunday of each month: Family Service with Uniform Groups<br />

4th Sunday of each month: Morning Worship<br />

5th Sunday of each month: Morning Worship<br />

Every Sunday of each month: Fijian Worship 1230-1400 hrs<br />

St Aidan’s Church Hall (beside St Aidan’s Garrison Church)<br />

Sundays Sunday Worship / Sunday School & Crèche 1030-1130 hrs<br />

Mondays Catterick Brownies 1630-1745 hrs<br />

Guides 1745-1930 hrs<br />

Scottish Dance Group 2000-2200 hrs<br />

Tuesday Cubs 1800-2000 hrs (8-10 Years)<br />

SASRA Bible Study 1930-2100 hrs (Lady Newcombe House)<br />

Wednesday Mothers & Toddlers 0900-1130 hrs<br />

Ladies Fel<strong>low</strong>ship 1000-1130 hrs (Lady Newcombe House)<br />

Rainbows 1600-1700 hrs (5-6 years )<br />

Beavers 1750-1915 hrs (6-8 years)<br />

Scouts 1915-2115 hrs (10-14 years)<br />

Thursday Childminders Group 0915-1130 hrs<br />

Good News Club 1730-1900 hrs (5-12 years)<br />

Friday Mothers and Toddlers 0900-1130 hrs<br />

Saturday Parties and One off bookings<br />

The Back Hall: Phoenix Out of School Club 0745-0900 hrs and<br />

1500-1800 hrs in school term and 0745-1800 hrs<br />

school holidays (subject to numbers).<br />

Group Telephone numbers<br />

Chaplains’ Assistant Office: 01748 874059<br />

Chaplains: 01748 875653<br />

Scottish Dance Group: 01748 825270/826299<br />

Guides: 01748 830007<br />

Good News Club: 01748 833462<br />

Mothers & Toddlers: 01748 831798/834315<br />

Scouts: 01748 811734<br />

Cubs: 01748 811734<br />

41<br />

Important<br />

Numbers &<br />

Services


Important<br />

Numbers &<br />

Services<br />

42 Catterick Garrison 12/13<br />

Beavers: 01748 811734<br />

2nd Catterick Brownies: 01748 823241<br />

1st Catterick Rainbows: 07891 658551<br />

Fijian Fel<strong>low</strong>ship 01748 835160/07503 429298<br />

07884 225998<br />

07767 034371<br />

Phoenix Out of School Club 01748 876939/07791 759920<br />

01748 876378<br />

Childminders 01609 533434/07974 769972<br />

07759 136637<br />

Lady Newcombe House: 01748 833462<br />

St Joan of Arc Catholic Church<br />

In Hipswell Road West DL9 3BP<br />

Tel: (Chaplains’ Assistant) Richmond 874059 or Chaplains’ (Office) Richmond<br />

872309<br />

Sunday 1030 hrs Holy Mass<br />

Weekday Mass times are published in the parish newsletter. Baptisms and marriages<br />

by appointment with the Chaplains: six month notice must be given for marriages.<br />

Hipswell Parish<br />

St Cuthbert’s Church, Colburn Lane, Colburn, Catterick Garrison,<br />

North Yorkshire DL9 4LS<br />

Service times<br />

Holy Communion: 1st and 3rd Sunday of each month at 1100 hrs 2nd Sunday of<br />

each month at 0930 hrs<br />

Family Service: Last Sunday of each month at 1100 hrs<br />

St John’s Church, Hipswell Road, Catterick<br />

Garrison, North Yorkshire DL9 4BB<br />

Service times<br />

Holy Communion: 1st/3rd/4th Sunday of<br />

each month at 0930 hrs<br />

Family Service: The 2nd Sunday of each<br />

month at 1100 hrs.<br />

More information about our two churches<br />

is available from Revd Jan Kearton (Vicar)<br />

on 01748 833320 or Revd Tessa Stephens<br />

(Curate) on 01748 830774.<br />

Details of our services and events are also<br />

available on our website at<br />

www.hipswellparish.org.uk<br />

Other Garrison Church activities<br />

Tuesday 1930 hrs<br />

Fel<strong>low</strong>ship Prayer Group<br />

Garrison Chaplains Emergency<br />

Contact<br />

Try to contact your Unit Chaplain through<br />

the Orderly Officer, or Tel: 01748 872261<br />

PETS ACCOMMODATED AT<br />

CARLTON<br />

KENNELS<br />

• Inspection invited<br />

• Collection and delivery service<br />

• Inoculations essential<br />

• 10% Discount to Army Personnel<br />

John & Rosa Mitchell MBE<br />

(01325) 374616<br />

Carlton (Near Aldbrough St John),<br />

Richmond, N. Yorks<br />

johnandrosa@tiscali.co.uk


Catterick Garrison 12/13<br />

Libraries<br />

north Yorkshire County Council Library and Customer Services<br />

Your local library is located in the new purpose-built Sports and Leisure Centre.<br />

We provide a wide range of books, DVD’s, comfortable seating areas, photocopier,<br />

coffee machine and other services including 10 flat screen computers. We also hold<br />

regular events such as story times for children and computer sessions.<br />

Other North Yorkshire County Council libraries are located at Queen’s Road in Richmond<br />

and on The Broadway at Colburn. These libraries also offer a wide range of services.<br />

The Library is free to join. For opening times and other information, please telephone<br />

0845 034 9501 or visit www.northyorks.gov.uk/libraries.<br />

43<br />

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Important<br />

Numbers &<br />

Services<br />

44 Catterick Garrison 12/13<br />

Local Information<br />

Local Authorities<br />

north Yorkshire County Council<br />

County Hall, Northallerton, North Yorkshire DL7 8AD Tel: 0845 872 7374<br />

Fax: 01609 532009<br />

Chief Executive of the County Council – Richard Flinton<br />

Corporate Director – Children & Young People’s Services – Cynthia Welbourn<br />

Corporate Director – Health and Adult Services – Helen Taylor<br />

Corporate Director – Business and Environmental Services – David Bowe<br />

Corporate Director – Finance and Central Services – John Moore<br />

Assistant Chief Executive – Policy, Performance and Partnerships – Gary Fielding<br />

Assistant Chief Executive – Human Resources and Organisational Development<br />

– Justine Brooksbank<br />

Assistant Chief Executive – Legal and Democratic Services – Carole Dunn<br />

Richmondshire District Council<br />

Swale House, Frenchgate, Richmond, North Yorkshire DL10 4JE<br />

Tel: 01748 829100 Fax: 01748 826186<br />

www: richmondshire.gov.uk Email: enquiries@richmondshire.gov.uk<br />

Chief Executive: Vacant<br />

Deputy Chief Executive: Tony Clark<br />

Assistant Director: Colin Dales<br />

Assistant Director: Callum McKeon<br />

Catterick Garrison is situated within the Richmondshire District Council area, and the<br />

Council is pleased to assist Army personnel and civilians with any enquiries about<br />

its services. In particular, the District Council is the civilian housing authority for the<br />

Catterick Garrison area, and enquiries about accommodation should be made to<br />

the Council, particularly regarding loans for the purchase, improvement or repair of<br />

property, and information regarding housing generally.<br />

Refuse and waste Disposal – Recycle for Richmondshire<br />

The Waste Management section offer a wide range of refuse and recycling services to<br />

residents. Advice is also available on how to reduce, re-use and recycle waste.<br />

Household refuse is collected in this area by Richmondshire District Council who<br />

provide all homes with a green box, a blue bag, a green wheelie bin and a grey<br />

wheelie bin.<br />

For recycling purposes refuse is sorted as fol<strong>low</strong>s:<br />

Green Box<br />

Glass Jars, bottles, food cans, drinks cans, aerosol cans, plastic bottles.<br />

No pyrex, window glass or broken glass.<br />

Blue Bag<br />

Newspapers, magazines, catalogues, directories, office paper, envelopes and junk<br />

mail.<br />

No cardboard, envelopes, tissue paper or plastic wrapping.<br />

Green Bin<br />

Grass cuttings, hedge trimmings, leaves, weeds, plants, small branches, dead f<strong>low</strong>ers,<br />

bark/wood shavings.


Catterick Garrison 12/13<br />

No food waste, logs/thick branches, cardboard, tetra pak, plastic/metal/glass or<br />

dog/cat droppings.<br />

Grey Bin<br />

All non-recyclable household waste.<br />

No garden waste, glass bottles and jars, food/drinks cans or paper.<br />

Refuse and recycling are collected on the same day every week all recyclable waste<br />

one week, and alternating with non-recyclable waste the other week.<br />

Ask your neighbour what day and which containers are due for collection on your<br />

estate, or ring the Helpline on: 01748 829100<br />

Email recycling@richmondshire.gov.uk, or visit<br />

www.richmondshire.gov.uk for information.<br />

Containers must be presented at the kerbside, by 0730 hrs on the scheduled<br />

collection day.<br />

If there is a Bank Holiday your collection day may be changed, please check the<br />

tag on your wheeled bin. A revised schedule for Christmas and New Year will be<br />

publicised in the local press and on the above website.<br />

There are recycling skips outside Tesco on Richmondshire Walk and on the car park at<br />

Shute Road.<br />

For disposal of bulk garden rubbish, old electrical items etc and other miscellaneous<br />

domestic waste use the Household Waste Recycling Centre at Brompton on Swale.<br />

This is open 6 days a week including Sundays (closed on Wednesdays).<br />

Registration Services in Catterick Garrison<br />

North Yorkshire County Council runs the Registration Service in North Yorkshire.<br />

Our team of friendly, professional registrars can help you through the processes of<br />

registering a birth, death, civil partnership, or civil marriage.<br />

Every Monday and Wednesday morning from 0930-1130 hrs, by appointment only,<br />

one of our registrars is at Catterick Garrison Library. Here you are able to register a<br />

birth or a death.<br />

To book an appointment with the registrar at Catterick Library, please contact:<br />

Northallerton Registration Office, County Hall, Northallerton DL7 8XE<br />

Tel: 01609 532601/ 532602<br />

We also have a registration office in Richmond which is open most days during the<br />

week, where, along with registering a birth or a death, you can also register a civil<br />

partnership or marriage.<br />

Richmond Registration Office is at: 12 Queen’s Road, Richmond DL10 4AF<br />

Tel: 0845 034 9550<br />

For more information about the services on offer, please visit our website at<br />

www.northyorks.gov.uk/community<br />

45<br />

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Important<br />

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46 Catterick Garrison 12/13<br />

Resettlement Advice and Assistance<br />

All personnel leaving the Services, irrespective of length of service are entitled to some<br />

form of Resettlement information, advice and guidance whether they be Early Service<br />

Leavers (ESL) or being discharged as a normal service leaver (SL). Those who have<br />

over 6 years service are also entitled to undertake funded training and have access to<br />

a civilian career consultant prior to and a civilian employment consultant after<br />

leaving the Services.<br />

The resettlement service within Catterick Garrison is provided by the Individual<br />

Education & Resettlement Officers (IEROs) in 3 AEC who conduct the<br />

Resettlement Advice Briefing (RAB) and the Regional Resettlement Centre (RRC)<br />

which is a Civilian Agency and is located next to Hipswell Lodge.<br />

All entitled Service Leavers (SLs) now receive Graduated Resettlement Time (GRT)<br />

which is apportioned according to length of service, as well as a resettlement funding<br />

grant. The resettlement process starts with the completion of a MOD Form 1173 or a<br />

JPA resettlement workf<strong>low</strong> which is then submitted by the Unit Resettlement Officer or<br />

the JPA resettlement process to the IERO in 3 AEC who is responsible for arranging<br />

a Resettlement Advice Briefing (RAB). The RAB which is mandatory for All Service<br />

Personnel, provides the SL with a comprehensive breakdown of the resettlement<br />

scheme including time available, training costs and al<strong>low</strong>ances, guidance on<br />

relevant documentation and JPA resettlement workf<strong>low</strong>s as well as an outline of the<br />

responsibilities & facilities. Information/documentation on each SL is then processed/<br />

forwarded to the RRC. The SL can then access a range of services including the<br />

Career Transition Workshop (CTW), the RRC Resources Centre, career consultancy<br />

advice and guidance for up to 2 years after discharge and employment consultancy<br />

for the rest of their working life.<br />

(The overall system is complex and time consuming and the importance of early<br />

notification of the SLs intention to leave from Unit Resettlement Officers to the IERO<br />

cannot be over-emphasised, particularly for those who are likely to be medically<br />

discharged or returning from an operational tour. It is imperative that the Junior<br />

Ranks are allocated sufficient time to make the appropriate contacts and undertake<br />

the relevant activities. For those who have completed a full engagement the process<br />

should start 2 years before Run-Out-Date.)<br />

Those SLs who do not qualify for training and funding (ie have less that 4 years but<br />

less than 6 years service) still have access to the Resettlement Warrant Officer<br />

(RWO, the 3 AEC Resettlement Resources and the IEROs if required. Depending<br />

on registration status access is still available to RRC Consultancy, the Regular Forces<br />

Employment Association (RFEA) for soldiers and the Officers Association for<br />

Officers. The RWO who also has responsibility for supporting Medical Discharge<br />

personnel can be contacted on Catterick Military 2770 or 01748 872770.<br />

Any resettlement enquires should, in the first instance, be directed to the Resettlement<br />

Clerks who can be contacted on Catterick Military 2538/2681 or 01748<br />

872538/872681.


Catterick Garrison 12/13<br />

www.cooperandleatherbarrow.com<br />

47<br />

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Important<br />

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48 Catterick Garrison 12/13<br />

Catterick Garrison Thrift Shop<br />

Horne Road, Catterick Garrison Tel: 01748 833259<br />

Have you visited the Thrift Shop yet? We sell clothing, bric-a-brac, books, toys and<br />

baby equipment. Why not pop in to see us on Horne Road (next to RDG Families<br />

Office)?<br />

Opening hours<br />

Tuesdays 1000-1130 hrs (Taking in and selling)<br />

Thursdays 1000-1130 hrs (Taking in goods)<br />

1000-1500 hrs (Selling)<br />

We are open term-time only.<br />

We also sell your unwanted items. You will receive 70% of the sale price whilst 30%<br />

is donated to charity. (All items must be clean and in good condition, textiles washed<br />

and ironed – no electrical items). Open to civilian and military.<br />

Transport Services<br />

Road<br />

Travel Line (Local & National<br />

Rail and Coach) 0871 200 2233<br />

Vehicle Hire<br />

Avis 08445 818181<br />

Budget Car and Van Rental 08445 444444<br />

Rail<br />

East Coast Rail (Credit & Debit Card Bookings) 08457 225 225<br />

National Rail Customer Enquiries 08457 484950<br />

Travel Line (Local and National Rail & Coach) 0871 200 2233<br />

Car Ferries<br />

Port of Dover Information Line 01304 241427<br />

P&O Ferries 08716 64 64 64<br />

Euro Tunnel Services<br />

Enquiries / Reservations 08705 35 35 35<br />

Useful websites<br />

www.uktravelbureau.com<br />

www.thetrainline.com<br />

www.traveline.org.uk<br />

www.uktouristinfo.com


Catterick Garrison 12/13<br />

Bank Cycles<br />

Whether you’re after a high<br />

performance mountain bike, or a<br />

small bike for your little one, we have the<br />

expertise and experience to advise you on<br />

the best options<br />

• Bike Sales<br />

• Mountain, Urban & Road Bikes<br />

• Riding wear and protective wear<br />

• Bespoke bike builds<br />

• Children’s bikes • Parts & accessories<br />

• Service and Repairs<br />

• Puncture Repairs • Buggy tubes stocked<br />

OPEN<br />

Mon-Sat 09.00am-5.30pm Sunday – out riding<br />

0% Finance Available<br />

(Subject to status and conditions)<br />

ALL YEAR AROUND AND CHRISTMAS<br />

SAVINGS SCHEME AVAILABLE<br />

Order / reserve your bike for Christmas<br />

T: 01748 836 143<br />

M: 07769 351 336<br />

34 Richmond Road Catterick Garrison DL9 3JD<br />

Web: www.bankcycles.co.uk Email: info@bankcycles.co.uk<br />

49<br />

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Services<br />

50 Catterick Garrison 12/13<br />

Important<br />

Numbers &<br />

A1 Kennels and Cattery<br />

Kennels, cattery and pet grooming for Richmond and the surrounding areas.<br />

Established 35 years ago, we are a family run business providing a range of pet<br />

services from boarding kennels through to a full professional pet grooming service.<br />

We have built a reputation for our animal friendly approach where visiting pets are<br />

treated as one of the family.<br />

Our customers return to us time and again, safe in the<br />

knowledge that their pets will receive the love,<br />

care and attention they would receive in<br />

their own homes.<br />

Collection Service can be arranged<br />

Telephone: 01748 811 120<br />

Email: info@a1kennelsandcattery.co.uk<br />

Address: Gatherley Road,<br />

Brompton-on-Swale,<br />

Richmond, North Yorkshire DL10 7JH<br />

Business Hours:<br />

Monday to Saturday - 08:30 to 17:30 hrs<br />

Sunday - 08:30 to 12:00 hrs


Catterick Garrison 12/13<br />

Opening times: Mon-Fri 8.30am - 5.00pm • Sat by appointment<br />

We accept cash or all major debit and credit cards<br />

Sweeney’s<br />

barbers shop &<br />

hair salon<br />

est 1986<br />

We offer a full family<br />

hairdressing service in<br />

a long established<br />

friendly atmosphere.<br />

Opening hours<br />

Mon-Thurs 9am-5.30pm<br />

Fri 9am-6pm<br />

Sat 9am-4pm<br />

54/56 Richmond Road<br />

Catterick Garrison<br />

Opposite Central Sports Ground<br />

Tel 01748 832872<br />

51<br />

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Services<br />

52 Catterick Garrison 12/13<br />

Important<br />

Numbers &<br />

HOLLINS CLOSE KENNELS & CATTERY<br />

HOLLINS CLOSE KENNELS � TUNSTALL RICHMOND<br />

NORTH YORKSHIRE DL10 7QQ<br />

Tel: 01748 818496<br />

FAMILY RUN BUSINESS<br />

Underfloor heating & Aircon Local Collection Available<br />

Set in 11 Acres<br />

Creche Facilities<br />

Countryside Walks<br />

Professional Grooming<br />

Vaccination Essential<br />

www.hollinsclosekennels.co.uk<br />

WE ALSO HAVE A CATTERY!


Your HERRICK 17 Connection<br />

Live programmes to and from Afghanistan<br />

Listen on DABDigital Radio, bfbs.com/radio<br />

Freesat 786, Sky Guide 0211,<br />

BFBS App, <strong>download</strong> free<br />

Access All Areas Every Sunday Lunchtime 10:00 to 14:00 UKT<br />

with all of your dedications, messages and requests<br />

GET IN TOUCH<br />

Call the on-air studio in Afghanistan:<br />

01494 878 782<br />

Text us on:<br />

07740 377 377<br />

Start your message with ops and a space<br />

Leave a message:<br />

01494 372 786<br />

Message:<br />

BFBS App<br />

E-mail:<br />

ops@bfbs.com<br />

Online:<br />

bfbs.com/radio<br />

Service Sound and Vision Corporation, incorporating: BFBS Radio | BFBS Television | BFN British Forces<br />

News | BFBS Technology | SSVC Forces Cinemas | CSE Combined Services Entertainment | SSVC Retail<br />

BDFL British Defence Film Library | SSVC Welfare Fund


Important<br />

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Services<br />

54 Catterick Garrison 12/13<br />

The Army Families Federation (AFF) is an independent organisation that provides a<br />

unique two-way communications link between the British Army and its families.<br />

AFF works hard to improve the quality of life for all Army families, and ensure that<br />

they are in no way disadvantaged because they ‘fol<strong>low</strong> the flag’. AFF represents all<br />

members of a soldier’s family (including partners and families of TA and Reserve<br />

soldiers and the wider family) and is recognised as their representative voice. AFF is<br />

consulted by the military, politicians, the media and national organisations on issues<br />

concerning Army families.<br />

where to find AFF<br />

AFF can be found wherever there are Army families in the world. The hub of the<br />

network is AFF Central Office in Andover (Hampshire), and there are AFF Branches in<br />

the United Kingdom, Germany and Cyprus, with volunteers in overseas locations.<br />

AFF operates through a network of Co-ordinators who listen to and represent the<br />

views and concerns of Army families to policy makers.<br />

AFF Co-ordinators can also help families with their individual issues. They can provide<br />

advocacy for families and signpost to the best professional organisation to provide<br />

assistance.<br />

Specialists<br />

AFF employs five Specialists who each concentrate on a particular area of concern for<br />

Army families, and deal with all aspects of that subject for AFF. The areas covered by<br />

the AFF Specialists are<br />

• Education & Childcare<br />

• Foreign & Commonwealth<br />

• Health & Additional Needs<br />

• Housing<br />

• Employment &Training<br />

These Specialists represent AFF at all relevant meetings with outside agencies, and<br />

offer guidance and information to families with queries or concerns in their subject.<br />

Their contact details are:


Catterick Garrison 12/13<br />

Housing<br />

E-mail: housing@aff.org.uk<br />

Education, Childcare<br />

E-mail: ec@aff.org.uk<br />

Employment and Training<br />

E-mail: et@aff.org.uk<br />

Health & Additional needs<br />

E-mail: additionalneeds@aff.org.uk<br />

Foreign and Commonwealth<br />

E-mail: fc@aff.org.uk<br />

The Journal - Army families’ own magazine<br />

AFF publishes a quarterly magazine, the Journal, which promotes communication<br />

between Army families, wherever they live, on issues which affect their lives. It is full of<br />

interesting articles and useful information, keeping families up-to-date, and includes a<br />

lively Postbag section which brings current issues to the fore. The Journal is distributed<br />

FREE to all Army families worldwide. Visit www.afj.org.uk for further information or to<br />

<strong>download</strong> back issues.<br />

Giving families the chance to ask their own questions<br />

AFF holds a biennial Families’ Conference in London (with a similar event held in<br />

Germany in the intervening years), open to all Army families. The event offers a<br />

chance to hear from and ask questions to senior military personnel, politicians and<br />

executives from relevant agencies and departments.<br />

In other Branch areas, AFF Discussion Groups and Roadshows afford families the<br />

chance to raise questions and concerns regarding their Army family life to AFF and<br />

representatives from the local chain of command and welfare support agencies.<br />

website<br />

Our website is a useful source of information for all Army families and offers up-todate<br />

news and information on our unique lifestyle. You will also find contact details for<br />

AFF Co-ordinators and Specialists, so if you’d like to ‘voice your views’,<br />

visit www.aff.org.uk.<br />

Social networking<br />

Find us on Facebook at facebook.com/ArmyFamiliesFederation or search for<br />

‘AFF’ to join your local AFF fan page to get regular updates on important issues, and<br />

contribute to our surveys and debates.<br />

Fol<strong>low</strong> us on Twitter at twitter.com/The_AFF. Sign up to our AFF email news at<br />

www.aff.org.uk and you can read the AFF blog at<br />

http://armyfamiliesfederation.blogspot.com/<br />

For further information on the<br />

Army Families Federation<br />

call 01264 382324 or email us@aff.org.uk<br />

www.aff.org.uk<br />

55<br />

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Important<br />

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Services<br />

56 Catterick Garrison 12/13<br />

Army Welfare Information<br />

Service (AWIS)<br />

no problem is too big or too small<br />

The Army Welfare Information Service (AWIS) exists to give information and advice to<br />

Army Welfare Service<br />

Servicemen and women and their families<br />

Personal Advice & Information<br />

Trained personnel who are thoroughly experienced in most of the problems<br />

encountered by Service personnel and their families staff the Service.<br />

It doesn’t matter if the query is simple, routine, or difficult, of a personal or family<br />

nature - the staff of the Service will either answer your question or put you in touch<br />

with one of the military or civilian agencies who can provide you with help and<br />

assistance.<br />

There are few matters on which AWIS cannot give you sound and sympathetic advice.<br />

If you require any advice or information you can contact AWIS direct or via your local<br />

AWS Office, Unit Welfare Officer or HIVE.<br />

How to contact AwIS direct:<br />

By post:<br />

Army Welfare Information Service, HQ AWS, Building 183, Trenchard Lines,<br />

Upavon, Wiltshire SN9 6BE<br />

By Telephone:<br />

Military: 94344 5975 Civilian: 01980 615975<br />

By email: AWS-Welfareinformationservice@mod.uk<br />

ALL HELP AnD ADVICE FROM AwIS IS FREE AnD COnFIDEnTIAL<br />

paintwork protection<br />

valeting<br />

paintwork correction<br />

10% Discount for Military<br />

Personnel – Quote Ref CAT01<br />

Tel: 01325 320692<br />

Mob: 07984 763318<br />

email: nicholas.knox@sky.com<br />

www.painttechnics.co.uk<br />

Save up to 50%<br />

on traditional<br />

bodyshop costs<br />

mobile<br />

service –<br />

we come<br />

to you


Catterick Garrison 12/13<br />

Hambleton & Richmondshire Citizens Advice Bureau<br />

(Registered Charity No. 1146084) Company Ltd by Guarantee<br />

Got a problem?<br />

Need some information?<br />

Not sure where to turn?<br />

We can help!<br />

We can provide advice and information on almost any subject such as:<br />

Debt Benefits Housing Employment<br />

Taxation Legal problems Consumer rights<br />

The main bureau address is 23 Newbiggin, Richmond, DL10 4DX and the opening<br />

times for anyone to drop in are:<br />

0915-1600 hrs on Tuesday<br />

0915-1600 hrs on Wednesday<br />

0915-1600 hrs on Thursday<br />

0915-1300 hrs on Friday<br />

Appointments throughout the day -<br />

Please ring the bureau on 01748 823862 or speak to Reception.<br />

The Advice line telephone number is 08444 111 444.<br />

Advice by email: enquiries@richmondshirecab.org.uk<br />

Richmondshire Citizens Advice Bureau<br />

The Bureau operates appointment only Debt Advice sessions for anyone at:<br />

Leyburn Medical Practice<br />

RDC Richmond Community Office<br />

Richmondshire Citizens Advice Bureau<br />

Colburn Library and Information Centre<br />

Hawes Community Office<br />

The Bureau operates appointment only sessions for anyone on any subject at:<br />

Hudson House, Reeth<br />

Hawes Community Office<br />

Colburn Library and Information Centre<br />

The Bureau operates a drop in session for anyone every 4th Tuesday at:<br />

Middleham Key Centre.<br />

Debt/welfare Benefits for Serving Personnel and Veterans<br />

The Bureau operates appointment only sessions for Debt and Welfare Benefits for<br />

Serving Personnel and Veterans and their dependants at:<br />

AWS Complex in Catterick Garrison, RAF Leeming, Marne Barracks and the Bureau.<br />

All appointments for the above are made on Tel: 01748 823862<br />

The Bureau operates appointment only advice sessions at Leyburn Medical<br />

Practice by ringing the Practice on 01969 622391<br />

The Bureau operates a video link service on a Wednesday 1000-1500 hrs, phone<br />

01748 823862 for further details.<br />

Many people are unaware that the majority of the staff at the Bureau are volunteers…<br />

The Bureau is always on the look out for more volunteers, especially advisers, as the<br />

more we have the more we can expand the service.<br />

If we had more advisers we would be able to extend our opening hours so that more<br />

people could use our service.<br />

We have volunteers from all ages. They join for many different reasons for work<br />

experience or just for the challenge and satisfaction of helping others.<br />

57<br />

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Important<br />

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Services<br />

58 Catterick Garrison 12/13<br />

The Army HIVE Information Service aims to respond<br />

swiftly and efficiently to enquiries from anyone within the<br />

Service community. Enquiries are welcomed from serving<br />

personnel, their dependants, partners, extended families,<br />

veterans, war widows (ers) and MOD civilians.<br />

The HIVE information Support Officers (HISOs) who<br />

manage the HIVE information centres have a wide range<br />

of information available, focusing on local area education,<br />

housing and accommodation, employment and training opportunities, childcare,<br />

travel, leisure and health facilities. They hold comprehensive new arrival location<br />

overviews for serving accompanied and single serving personnel which aim to assist<br />

anyone settling into their new location. When it is time to move on HISOs are ready<br />

to provide the answers to questions on the next posting location.<br />

The Army HIVE information service has excellent links with Service and civilian<br />

agencies which ensures that up to date, useful and important information is passed<br />

on quickly. Close contacts with local civilian authorities and unit staff further ensure<br />

that local information is kept current. HISOs work closely with the Unit welfare staff<br />

at times of operational deployment and provide a deployment communication pack<br />

designed to keep families in touch during these times.<br />

In addition to the information provision role HISOs are able to confidentially refer<br />

you to the right person should you have a need for personal help or support and<br />

will feedback to the chain of command concerns on issues affecting the Service<br />

community.<br />

To find your nearest HIVE go to www.mod.uk/hive<br />

Tel: 01748 872944 mil: 94731 2944<br />

email: catterickhive@armymail.mod.uk website: www.mod.uk/hive<br />

Great value<br />

car and van van hire.<br />

Including prestige vehicle hire<br />

for all military staff.<br />

To book call 01325 551 503<br />

or visit europcar.co.uk<br />

quoting Promo Code 51456610<br />

Up to<br />

20%<br />

off<br />

Offer cannot be used in conjunction with any other offer. Valid at participating branches only. UK hires include<br />

unlimited mileage, Collision Damage Waiver (subject to excess), road tax and VAT but exclude fuel. Subject to<br />

availability and driver qualification. Europcar standard terms and conditions of rental apply. Visit europcar.co.uk<br />

for full terms and conditions. © 2012 Europcar.


Catterick Garrison 12/13<br />

Registered Charity Number 216401<br />

nSPCC Almond Tree Project<br />

Building 16, AWS Community Service<br />

Complex, Smuts Road,<br />

Catterick Garrison DL9 3AX<br />

Tel: 01748 835704<br />

Email: catterick@nspcc.org.uk<br />

Office opening hours are 0900-1700 hrs Monday to Friday<br />

The Almond Tree Project is a multi-agency community based Family Support Project,<br />

managed by the NSPCC. We are housed in a well equipped <strong>low</strong> level building<br />

adjacent to the Army Welfare Service offices at Hipswell Lodge.<br />

The aim of the project is to support parents in their very important task of bringing up<br />

children by offering a range of services, which include:<br />

• Drop-in Sessions • SafeCare® Parenting Programme • Children’s Groups<br />

The drop-ins are open at The Almond Tree:<br />

Monday & Friday Session 1 – 0915-1015 hrs and Session 2 – 1045-1145 hrs.<br />

NSPCC – 0808 800 5000 and Childline – 0800 1111 are both open<br />

24 hours a day, 7 days a week. Calls are free.<br />

Expert advice is also available online at www.nspcc.org.<br />

59<br />

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Services<br />

60 Catterick Garrison 12/13<br />

Important<br />

Numbers &<br />

Local Authority:<br />

north Yorkshire County Council Adult & Community Services<br />

All new social care referrals and general enquiries should be referred through:<br />

Customer Service Centre<br />

North Yorkshire County Council<br />

County Hall<br />

Northallerton<br />

DL7 8AD<br />

Tel: 0845 034 9410<br />

Minicom: 0845 603 6391<br />

Email: social.care@northyorks.gov.uk<br />

The Customer Service Centre is open at the fol<strong>low</strong>ing times:<br />

Monday to Friday 0800-1730 hrs and Saturday 0900-1700 hrs.<br />

The team will discuss your enquiry with you and help you decide the sort of<br />

information or services you may require. You may wish your enquiry to be passed to<br />

specialist staff within social care services who arrange or provide services. If so, we<br />

will need to ask you for some personal information details.<br />

Adult and Community Services can arrange help such as:<br />

• enabling support for frail or elderly people to remain independent in their own<br />

homes;<br />

• equipment or adaptations to help people with disabilities live as independent a<br />

life as possible;<br />

• extra care housing which provides self-contained homes with facilities and<br />

personal support to enable people to live independently;<br />

• support for those who have a physical, visual or hearing impairment;<br />

• support for those who have a learning disability;<br />

• mental health services in partnership with Health;<br />

• support for those who care for a relative or friend;<br />

• safeguarding services to protect vulnerable adults from abuse or harm; and<br />

personal budgets which al<strong>low</strong>s people the freedom to organise their own care.


Catterick Garrison 12/13<br />

Hambleton & Richmondshire<br />

Community Addictions Service<br />

(HARCAS)<br />

Do you, or someone you care about, have problems with drug use, alcohol or<br />

gambling.<br />

Alcohol and drug use can affect our lives in many different ways. Sometimes it feels<br />

easier to carry on drinking or using rather than face up to what is going on.<br />

Talking to somebody who understands these issues may help you begin to take<br />

control of your drinking or drug use.<br />

HARCAS offers a free and accessible service.<br />

Advice Information and Support. Individual Counselling. Support Groups<br />

Ring 01609 780486 for further information. Email: admin@harcas.co.uk<br />

Learn How To Drink Properly<br />

Responsible drinking in a social context is a well-established and recognised element<br />

of the British Army’s culture of group bonding. However alcohol misuse can lead<br />

to all sorts of problems, professionally, personally and domestically. The effects of<br />

excessive drinking are severe. Not only does it impair judgement, endanger health<br />

and degrade performance; it is a major cause of ill discipline. It generates a loss of<br />

self-control, which can lead to unacceptable behaviour such as criminal violence,<br />

risky sexual activity, misuse of drugs or just acting like a complete pratt! Personnel<br />

under the influence of alcohol or suffering from a hangover cannot be relied upon<br />

to perform their duties competently. This is why the Army cannot tolerate excessive<br />

drinking. Help will be offered to those genuinely willing to reform, but those who<br />

persist in excessive drinking and do not respond to rehabilitation will be considered<br />

for discharge.<br />

When you drink, do it sensibly. Learn to identify your limit and when you reach it stop.<br />

Drink water in between alcoholic drinks to extend your evening, to keep you hydrated<br />

and to reduce your alcohol intake. When you wake up next morning you won’t have<br />

a hangover, you will be able to function properly and you won’t be on the receiving<br />

end of a caution or charge. Don’t forget it takes an hour for your body to process<br />

one unit of alcohol, so if you drink eight pints of weak beer (about 3%), that is 16<br />

units, which is 16 hours for your body to get it out of your system. 16 hours in which<br />

you will still be drunk or have a hangover and in which you cannot drive. Learn to<br />

calculate how many units you are consuming and stick to the government guidelines<br />

for men and women. The stronger the drink the more units it has in it. Learn to drink<br />

sensibly before you wake up with a hangover that won’t go away.<br />

61<br />

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Services<br />

62 Catterick Garrison 12/13<br />

Important<br />

Numbers &<br />

Samaritans are available 24 hours a day 365 days a year. We offer totally confidential<br />

emotional support to people experiencing any sort of distress. If you would like to<br />

contact Samaritans to share your feelings with a caring listener please telephone<br />

01609 776161.<br />

You can email: jo@samaritans.org<br />

You can write: Chris, P.O. Box 90 90, Stirling, FK8 25A<br />

You can visit: 7 Crosby Road, Northallerton, DL6 1AA (at the end of Crosby Road<br />

Car Park)<br />

Listening Volunteers<br />

Your local Samaritans hold two training sessions a year. No qualifications are<br />

required as all training will be provided by Samaritans. If you have ever thought<br />

about becoming a Samaritan please pick up the phone and contact us on<br />

Tel: 01609 776161.<br />

Fundraising<br />

Your local Samaritans are looking for fund raisers, organisers – if you think you can<br />

help please telephone us on: 01609 776161.<br />

SSAFA Forces Help<br />

There are two aspects of SSAFA represented within<br />

the Garrsion, SSAFA Branch who look after ex-service<br />

members living in the area, and SSAFA In-Service who<br />

offer support to those still serving and their families.<br />

Both representatives operate out of the same office<br />

which is located in Hipswell Lodge, Smuts Road<br />

Tel: 01748 830771<br />

In-Service Community Volunteer Scheme at Catterick<br />

The Scheme consists of a Management Service Committee and a group of ‘Hands on’<br />

Community Volunteers.<br />

In-Service Committee:<br />

The Committee organises fund raising events and the money raised is used to help<br />

Armed Forces Personnel and their dependants within the Local Service Community in<br />

times of need.<br />

Community Volunteers:<br />

Community Volunteers offer a confidential <strong>low</strong>-key befriending support service for<br />

example:<br />

• Transport to hospital/specialists’ appointments when there is no alternative<br />

transport arrangement available<br />

• Welcoming new arrivals


Catterick Garrison 12/13<br />

• A listening ear<br />

• Practical support during times of illness/ separation<br />

In return Community Volunteers get the opportunity to:<br />

• Learn New Skills!<br />

• Experience Personal Achievement!<br />

• Receive Free Training!<br />

• Meet New People!<br />

• Make New Friends!<br />

If you would like to become involved and become a Community Volunteer please<br />

contact the Community Volunteer Supervisor (CVS) on: 07917 438820.<br />

63<br />

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Important<br />

Numbers &<br />

Services<br />

64 Catterick Garrison 12/13<br />

North Yorkshire Children’s Centres are inclusive places where<br />

families can find information, help, friendly advice and support. We<br />

are a ‘one stop shop’ delivering and signposting services for you and<br />

your family. We have three centres serving the Garrison community,<br />

Colburn, Le Cateau, and Carnagill.<br />

The Children’s Centres aim is to work in partnership to joint deliver<br />

services with lots of agencies who support the development and<br />

wellbeing of young children and families such as: Health Visiting team, Midwifery<br />

service, National Childbirth Trust, Home Start ,Adult and Family Learning<br />

Service, Job Centre Plus, Speech and Language Service, Portage Service, Access to<br />

Autism Support Network, Army Welfare Service, NSPCC, Families Information Service<br />

and many other partner agencies.<br />

Our friendly staff team provide a wide range of fun and informative learning activities,<br />

events and services for parents, carers and children including:<br />

– Stay and Play sessions<br />

– Various Music Groups<br />

– Men Behaving Dadly<br />

– Parenting Groups<br />

– Community Baby Clinic<br />

– Young Parents Group<br />

– Numeracy and Literacy<br />

– Baby & Toddler Signing Groups<br />

Our Parent Support Advisors are able to provide<br />

additional support for parents and carers with<br />

children aged 0-10 years. They are able to give one-to-one support, information<br />

and advice about children’s activities, parenting, child development and behaviour,<br />

separation and loss in addition to signposting you in the right direction for support<br />

with housing and benefits, training, childcare and childminding support.<br />

If you have recently moved to the area or just want to find out more information about<br />

your local Children’s Centre then call us on the telphone numbers be<strong>low</strong>, email or<br />

call in and register with us.<br />

Colburn Children’s Centre<br />

The Broadway, Colburn, Catterick Garrison DL9 4RF Tel: 01609 532595<br />

colburnCC@northyorks.gov.uk<br />

Le Cateau Children’s Centre<br />

Brough Road, Catterick Garrison DL9 3ED Tel: 01609 798199<br />

lecateauCC@northyorks.gov.uk<br />

Carnagill Children’s Centre<br />

Derby Close, Catterick Garrison DL9 3HN Tel: 01609 532113<br />

carnagillCC@northyorks.gov.uk


Catterick Garrison 12/13<br />

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DISCOUNTS<br />

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Visit our website now for full<br />

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Termsand conditions: Military discountsare availabletoall servingmembersofUKArmed Forces,retired service<br />

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parentsand step-parents, brothers,sisters,step-brothersandsisters,childrenand step-children.Modelillustrated<br />

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65<br />

Important<br />

Numbers &<br />

Services


Important<br />

Numbers &<br />

Services<br />

66 Catterick Garrison 12/13<br />

ABF<br />

The Soldiers’ Charity<br />

WHO ARE WE?<br />

We are ABF The Soldiers’ Charity, (we used to be called the Army Benevolent Fund.)<br />

WHAT ARE WE?<br />

Since 1944 we have been the Army’s National Charity.<br />

WHAT DO WE DO?<br />

We help all soldiers, former soldiers, and their families in<br />

whatever way is needed, FOR LIFE. This includes, FOR<br />

EXAMPLE, house adaptations, respite care, care home costs,<br />

hardship, mobility requirements and many others.<br />

HOW DO WE WORK? We make individual grants and grants<br />

to other charities in order that they can answer the needs of our<br />

soldiers. In the last year we have helped 4000 individual cases<br />

and given money to 101 charities.<br />

HOW CAN YOU HELP OR LEARN MORE ABOUT OUR WORK?<br />

Pop into our Regional office at Hipswell Lodge (by the HIVE), Catterick, or<br />

contact us at: northeast@soldierscharity.org or Tel: 01748 874127<br />

Visit our Website at: www.soldierscharity.org to see what’s on in your area.<br />

To donate by Text: Text ARMY NEYORK to 70004<br />

FOR SOLDIERS, FOR LIFE<br />

The friendly, family run<br />

boarding kennels<br />

OAKWOOD BOARDING<br />

KENNELS, CATTERY & LIVERY<br />

• Open all year • 24 hour supervision<br />

• Choice of accommodation – to suit your pets<br />

own needs<br />

• Large kennel areas for family<br />

pet groups<br />

• New outdoor dog & cat runs<br />

• Special diets catered for<br />

• Vet always on call<br />

• Inspection always welcome<br />

• Vaccinations essential<br />

• From daycare to long term stays available<br />

01325 374309<br />

Email: oakwoodkennels2003@yahoo.com<br />

www.oakwoodkennels.co.uk<br />

Carlton, Richmond Nth York (Near Aldbrough St John)<br />

DISCOUNT<br />

FOR LONG<br />

STAYS &<br />

MULTIPLE<br />

PETS


Catterick Garrison 12/13<br />

relate<br />

the relationship people<br />

relate<br />

• We offer confidential Relationship Counselling for couples and individuals<br />

• Counselling for 11-18 year olds<br />

• Family counselling – for all members of the family<br />

• Psycho-sexual therapy for adults experiencing problems in their sexual<br />

relationships<br />

• We also offer a wide range of workshops to help individuals and couples develop<br />

relationship skills to cope with life changes<br />

� Couples workshop – for couples committing to a relationship<br />

� Partners to Parents – for couples about to have a baby or with a young child<br />

� Riding the Storm – for parents of teenagers<br />

� Parents Apart – to help separated parents keep the needs of their children in mind<br />

� Moving Forward – for people who are single, to help them start new relationships<br />

• We also offer a wide range of workshops for professionals<br />

� Basic counselling skills<br />

� Supporting families<br />

� First impressions – for those who have first contact with people on the telephone<br />

� We can also tailor workshops to meet the needs of the organisation and are<br />

well versed in workshops to help couples who live separately to adjust to life<br />

together again<br />

• For appointments in Catterick please telephone 01748 872918<br />

• For appointments in Darlington and Northallerton, please telephone<br />

Relate North East on 01325 461500<br />

• For information on the workshops please contact 01325 461500<br />

• For appointments in Easingwold, Boroughbridge, York and Harrogate,<br />

please telephone Relate York and Harrogate on 01423 50217<br />

FORREST HOUSE VETERINARY GROUP<br />

24 HOUR EMERGENCY SERVICE - SMALL AND LARGE ANIMALS<br />

Forrest House Veterinary Centre, North End, Bedale - 01677 422124<br />

Surgery Times 2-2.30pm and 6-6.30pm weekdays<br />

Appointments 1-2pm Saturdays<br />

All other times by appointment<br />

Also Hartington House, Stokesley Road, Northallerton - 01609 778200<br />

Surgery times by appointment Monday - Saturday<br />

67<br />

Important<br />

Numbers &<br />

Services


Important<br />

Numbers &<br />

Services<br />

68 Catterick Garrison 12/13<br />

Shoulder To Shoulder<br />

with All who Serve<br />

The Royal British Legion is dedicated to helping members of the Armed Forces,<br />

Veterans and their families, in any way we can.<br />

The Legion provides a wide range of support including:<br />

• Immediate Needs Grants for those in urgent need<br />

• War Pensions, War Widow/ers Pensions and Compensation Advice<br />

(including Armed Forces Compensation Scheme)<br />

• Career Advice and Employment Support (through www.civvystreet.org)<br />

including training grants and the “Be the Boss” scheme (financial support and<br />

advice for starting up your own business)<br />

• Benefits and Money Advice through CAB Richmondshire<br />

• Homelessness and Prisoner Support<br />

• Residential Care Homes (7 in the UK, with respite day care and dementia<br />

care services)<br />

• Independent Legal Advice Service to assist with coroners courts fol<strong>low</strong>ing any<br />

in-service death<br />

• Family Holiday Breaks<br />

• Adventure Training Holidays for children<br />

As well as offering support, the Legion also campaigns on behalf of the Armed Forces<br />

and its ‘Honour the Covenant’ campaign has achieved significant improvements to<br />

the Armed Forces Compensation Scheme.<br />

The Legion is also investing £50 million to run the Personnel Recovery Centres in<br />

partnership with the British Army.<br />

For more information or advice Contact:<br />

Andy Dixon, Regional Publicity and Membership Officer, based at the Catterick HIVE<br />

on Tuesdays and Wednesdays, Tel: 07796 194 039 adixon@britishlegion.org.uk<br />

or<br />

Bev Davies, North Yorkshire County Welfare Officer, Tel: 01940 670 339 option 1,<br />

bdavies@britishlegion.org.uk


Catterick Garrison 12/13<br />

Education<br />

Matters<br />

Education page 71<br />

Early Years Education page 73<br />

Pre-School page 74<br />

Schools page 76<br />

Colleges page 77<br />

Special Educational Needs page 77<br />

3 AEC page 81<br />

Darlington College page 85<br />

NYCC Adult Learning Service page 90<br />

NYCC 4Youth Service page 91<br />

2<br />

69<br />

Education<br />

Matters


Catterick Garrison 12/13<br />

Education<br />

Information provided<br />

by the HIVE<br />

Children’s Education in the Catterick Garrison Area<br />

Introduction<br />

Catterick Garrison and Marne Barracks are very well served by their State schools,<br />

provided through North Yorkshire Local Authority (LA). The LA provision of pre-school,<br />

primary and secondary schooling is backed up by their comprehensive support<br />

services. All of the local LA schools are, as you would expect, very experienced in the<br />

particular needs and problems of Service children and they do their utmost to meet<br />

these positively.<br />

If you need further advice on any aspect of your child’s education, do not hesitate<br />

to contact the staff at The HIVE Tel: 01748 872944 mil 94731 2944 or email:<br />

catterick@armymail.mod.uk, who will be happy to assist you further.<br />

General Information<br />

North Yorkshire Local Authority is responsible for providing adequate school provision<br />

within the Catterick area. For administrative purposes the Local Authority is broken down<br />

into four areas, each of which has its own office. Catterick falls within the Harrogate<br />

Area and the address of the Local Office can be found at the end of this section.<br />

Catterick Garrison and Marne Barracks are well served by both primary and<br />

secondary schools. In addition the Local Authority also provides comprehensive<br />

Children’s and young Peoples Services and caters for children with Special<br />

Educational Needs.<br />

Parental Choice<br />

Parents can express a choice of school where they wish their child to be educated.<br />

However, the Local Authority (LA) has named the “normal” school that serves each<br />

residential address. The schools designated to serve the Catterick Garrison and<br />

Marne Barracks Families accommodatio areas are shown later in this section. If you<br />

have any doubts as to which is the normal school serving your home address you<br />

should contact the Head Teacher of the school in your locality or the Local Education<br />

Office Telephone: 0845 0349420.<br />

If, for whatever reason, you wish to send your child to a school other than the normal<br />

school for your residential address you must apply to the Local Education Office<br />

in Harrogate. Such requests are considered only after places have been allocated<br />

to children living in the area served by your chosen school; therefore there is no<br />

guarantee that your child will be given a place at an alternative school.<br />

If you are refused your first choice of school, you will be sent details of how to appeal<br />

against this decision. This should be made by the date given by the Local Education<br />

Office. Appeals are considered by an Independent Appeals Committee, which<br />

consists of a County Councillor and two independent people.<br />

If you are housed in Darlington and would like education information for that area<br />

please contact your local HIVE on Tel: 01748 872944.<br />

71<br />

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72 Catterick Garrison 12/13<br />

Education<br />

Matters


Catterick Garrison 12/13<br />

Early Years Education<br />

what is Early Education?<br />

Early Education is an opportunity for all children to reach their full potential throughout<br />

the Early Years Foundation Stage (EYFS) Curriculum.<br />

OFSTED regularly inspects all Childcare Providers ensuring that they maintain<br />

Standards in all five areas of the Government Green Paper “Every Child Matters”<br />

where are places offered?<br />

Places are offered in a range of settings, these include:<br />

• Pre-schools<br />

• Private day nurseries<br />

• LA maintained nursery schools and classes<br />

• LA maintained reception classes in infant and primary schools (4 year old places only)<br />

• Independent schools<br />

In order to offer funded early education places, providers have to be registered<br />

with OFSTED, North Yorkshire Early Years Development and Childcare Partnership,<br />

specifically for the purpose of claiming Nursery Education Fund.<br />

How do I find a place?<br />

Lists of registered settings can be obtained from the Families Information Service<br />

helpline 0845 6011630 or the Families Information Service<br />

website www.nyfamilies.info<br />

Parents may choose whichever type of provision most suits their needs and is most<br />

appropriate for their child. However if all places at a particular setting are full, it may<br />

be necessary to look elsewhere. Each setting will have its own admissions policy.<br />

what is the entitlement?<br />

From September 2010 Early Education Funding is allocated for up to 15 hours per<br />

week for 38 weeks in the Academic Year. However in the line with the Government<br />

Guide-lines parental choice is of the utmost importance and these sessions can be<br />

divided through other Providers, Maintained, Non-Maintained, Voluntary or Private.<br />

Places in LA maintained schools are free.<br />

How to access a place.<br />

Parents register for Nursery Education Funding through the setting the child attends and<br />

the LA pays the grant directly to the provider. Parents will be asked to sign a Parental<br />

Declaration Form to confirm their entitlement, detail the provision they will be using and<br />

authorise the provider to make a claim on their behalf.<br />

which children are entitled to a place?<br />

Children become eligible for an early education place from the beginning of the school<br />

term fol<strong>low</strong>ing their third birthday, in line with the fol<strong>low</strong>ing dates:<br />

Children born between: Will be eligible from:<br />

1 April & 31 August The start of the autumn term<br />

fol<strong>low</strong>ing their 3rd birthday.<br />

1 September & 31 December The start of the spring term<br />

fol<strong>low</strong>ing their 3rd birthday.<br />

1 January & 31 March The start of the summer term<br />

fol<strong>low</strong>ing their 3rd birthday.<br />

73<br />

Education<br />

Matters


74 Catterick Garrison 07/08 12/13<br />

Education<br />

Matters<br />

The Families’ Information Service help-line 0845 6011630 will advise on an<br />

individual basis.<br />

Local Provision Early Years Education<br />

The fol<strong>low</strong>ing is a guide to the early years provision in this area. A complete list may<br />

be obtained from your local authority.<br />

Carnagill County Primary School<br />

Leadmill Estate, Catterick Garrison, DL9 3HN Tel: 01748 833622<br />

Hipswell Church of England Primary School<br />

Hipswell, Catterick Garrison, DL9 4BB Tel: 01748 832513<br />

Le Cateau Primary School<br />

Brough Road, Catterick Garrison, DL9 4ED Tel: 01748 832292<br />

Wavell Community Infant and Nursery School<br />

Wavell Road, Catterick Garrison, DL9 3BJ Tel: 01748 833340<br />

Colburn County Primary School<br />

Colburn Lane, Colburn, Catterick Garrison, DL9 4LS Tel: 01748 832676<br />

Private Schools, Pre Schools, nursery Schools and Playgroups<br />

White Rabbit Pre School<br />

La Bassee Road, Baden Powell Estate, Catterick Garrison<br />

North Yorkshire, DL9 3HS Tel: 01748 832961<br />

Hipswell Kindergarten<br />

Hipswell Village, Catterick Garrison, DL9 4BB Tel: 01748 830818<br />

Jigsaw Childcare<br />

Catterick Road, Catterick Garrison, DL9 4QP Tel: 01748 833725<br />

Catterick Bridge Day Nursery<br />

Shirley House, Gatherley Road, Catterick Bridge<br />

Richmond, North Yorkshire, DL10 7JH Tel: 01748 812277<br />

Mulberry Bush Pre School<br />

Building 20, Marne Barracks, Catterick Village<br />

North Yorkshire, DL10 7NP Tel: 01748 875663<br />

Catterick Village Pre School<br />

Michael Syddall School, Catterick Village, Richmond<br />

North Yorkshire, DL10 7LH Tel: 07944 643220<br />

Aysgarth School Pre Prep Department<br />

Bedale, DL8 1TF Tel: 01677 450359<br />

Ridgeway Nursery<br />

47 Darlington Road, Richmond<br />

North Yorkshire, DL10 7BG Tel: 01748 825465<br />

Rooftops Montessori<br />

8/10 Queens Road, Richmond, DL10 4AE Tel: 01748 823667<br />

Polam Hall School<br />

Grange Road, Darlington, DL1 5PA Tel: 01325 463383


Catterick Garrison 12/13<br />

Rooftops Montessori<br />

Nursery School<br />

Richmond<br />

Caring and stimulating environment where<br />

every child is encouraged to develop at their<br />

own pace.<br />

High ratio of staff to children.<br />

Full year or term time care.<br />

Wide range of Montessori equipment.<br />

Early Education Funding for 3 and 4 year olds.<br />

Telephone 01748 823667<br />

8-10 Queens Road, Richmond, DL10 4AE<br />

Tel: 01748 850 949 Mob: 07570 454 693<br />

Alterations • Bespoke tailoring • Repairs<br />

Professional measuring & fitting service<br />

Wedding & evening dress alterations<br />

Garment hemming, zip replacements<br />

Coat/jacket/ skirt relining<br />

Curtain & soft furnishing made to measure<br />

Ironing services<br />

Military tailoring<br />

Our seamstress has over 20 years Military<br />

tailoring experience.<br />

We offer a collection & delivery service<br />

www.spotless.me.uk sales@spotless.me.uk<br />

Unit 4 Mowbray House, Olympic Way, Gal<strong>low</strong>fields Trading Estate, Richmond DL10 4FB<br />

75<br />

Education<br />

Matters


76 Catterick Garrison 12/13<br />

Education<br />

Matters<br />

Catterick Garrison Preschool Group provide a wide range of Preschool facilities for<br />

children and babies from 6 weeks to 5 years.<br />

Primary Education<br />

The ‘normal’ LA schools for the Catterick Garrison and Marne Barracks areas are<br />

shown be<strong>low</strong>:<br />

School<br />

Carnagill County Primary School<br />

Telephone No Type of School<br />

Leadmill Estate<br />

Catterick Garrison, DL9 3HN<br />

Le Cateau County Primary School<br />

01748 833622 County<br />

Brough Road<br />

Catterick Garrison, DL9 4ED<br />

01748 832292 County<br />

Hipswell CE Primary School Voluntary<br />

Hipswell, Catterick Garrison, DL9 4BB 01748 832513 Controlled<br />

Michael Syddall CE Primary School Voluntary<br />

Mowbray Road, Catterick Village,<br />

Richmond, DL10 7LH<br />

Wavell Community Infant & Nursery School<br />

01748 818485 Aided<br />

Wavell Road,<br />

Catterick Garrison, DL9 3BJ<br />

Wavell Community Junior School<br />

01748 833340 County<br />

Wavell Road, Catterick Garrison, DL9 3BJ<br />

The fol<strong>low</strong>ing schools are also nearby:<br />

01748 832298 County<br />

St Mary, RC Primary School (RC/CE)<br />

Cross Lane, Richmond, DL10 7DZ 01748 822365 Voluntary Aided<br />

Hackforth & Hornby CE Primary School Voluntary<br />

Hackforth, Bedale, N Yorks, DL8 1PE<br />

Brompton-on-Swale CE Primary School<br />

01748 811698 Controlled<br />

Brompton Park, Brompton-on-Swale, DL10 7JW 01748 811683 County<br />

Secondary Education<br />

Risedale Sports & Community College<br />

Hipswell, Catterick Garrison, DL9 4DB<br />

Richmond School<br />

01748 833501 County 11-16<br />

Darlington Road, Richmond, DL10 7BQ 01748 850111 County 11-18<br />

St Francis Xavier School (RC/CE)<br />

Darlington Road, Richmond, DL10 7DA 01748 823414 Voluntary Aided


Catterick Garrison 12/13<br />

There are also a selection of both single sex and co-educational independent and<br />

boarding schools in the area. Full information can be obtained from Catterick HIVE.<br />

Colleges of Further Education<br />

College Address Telephone No<br />

Darlington College 01325 503050<br />

Central Park, Haughton Road, Darlington, Co Durham, DL1 1DR<br />

Darlington College at Catterick, 01325 503050<br />

Catterick Garrison, North Yorkshire, DL9 4PQ<br />

Education Access and Inclusion<br />

The Local Education Office, aims to ensure that all children and young people in the<br />

area gain access to education that is appropriate to their individual needs.<br />

The Service carries out the fol<strong>low</strong>ing:<br />

a. Arranges school admissions, transfers, home-to-school transport and helps<br />

with attendance problems.<br />

b. Manages special education assessments, reviews and provision.<br />

c. Provides education to children who are, for whatever reason, unable to attend<br />

school.<br />

d. Works with children with special needs.<br />

e. Assesses eligibility for free school meals and clothing grants.<br />

f. Provides public information and deals with complaints and appeals.<br />

The Service exists to support you and your child, hence the above outline of what it<br />

has to offer. However, you should generally discuss any concerns about your child’s<br />

progress with his or her Headteacher in the first instance as many problems are dealt<br />

within the schools themselves.<br />

Special Educational needs<br />

A child has special educational needs if he or she has a significant learning<br />

difficulty or disability and in order to succeed in school needs educational provision<br />

additional to or different from the provision made for children of the same age. If<br />

you have concerns about your child’s progress you should first discuss them with the<br />

Headteacher as most special needs are dealt with in mainstream schools.<br />

Special Schools and Units<br />

If a child’s special needs are particularly severe or complex they may not be able<br />

to be met in ordinary schools and classes. The Local Education Authority maintain<br />

a number of schools that specialise in providing for pupils with such needs. You<br />

can obtain further details of these schools through the Local Education Office (from<br />

Children’s and Young Peoples Services). They can also provide information on<br />

independent schools that specialise in Special Educational Needs.<br />

Community special schools and resourced provision in mainstream<br />

schools<br />

Listed be<strong>low</strong> is a selection of local special schools in the area, the HIVE Information<br />

Centre also holds a comprehensive list of both day and residential schools for North<br />

Yorkshire.<br />

School Telephone Type of School<br />

Brooklands School, 01756 794028 For pupils aged between<br />

Burnside Avenue, Skipton, 2 and 19 with a wide range of<br />

BD23 2DB learning difficulties.<br />

77<br />

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78 Catterick Garrison 12/13<br />

Education<br />

Matters<br />

The Dales School, 01609 772932 For pupils aged between<br />

Morton-on-Swale, 2 and 19 with severe and<br />

Northallerton, DL7 9QW complex learning difficulties.<br />

Mowbray School, 01677 422446 Provides for pupils aged<br />

Masham Road, Bedale, between 2 and 16 with a<br />

DL8 2SD wide range of special education<br />

needs and speech, language and<br />

communication difficulties.<br />

Children’s Education Advisory Service (CEAS)<br />

Children’s Education Advisory Service (CEAS) maintains a register of all Service<br />

children who either have a completed Statement of Special Educational Needs or<br />

who are in the process of being assessed. It also assists Service parents to ensure<br />

that their child’s special needs are met. They have a fully manned helpline (during<br />

office hours) and are very happy to deal with enquiries. If you are unsure of how<br />

to pursue a particular problem with your child’s education they will be able to give<br />

you professional guidance. CEAS are also able to give general advice on all other<br />

aspects of the education of Service children, including boarding school education<br />

and the education of Service children abroad. Contact details are given under “Useful<br />

Addresses” be<strong>low</strong>. If your child has Special Educational Needs you should liaise with<br />

the CEAS office in Upavon when you are posted abroad.<br />

Useful Addresses<br />

If you require further specific information or advice either before or after you move to<br />

Catterick Garrison, please do not hesitate to contact either of the fol<strong>low</strong>ing:<br />

a. The HIVE Information Centre,<br />

Hipswell Lodge, Smuts Road, Catterick Garrison, North Yorkshire DL9 3AX<br />

Tel: 01748 872944 Mil: 94731 2944<br />

b. The Local Education Office, South Block, County Hall, Ainsty Road, Harrogate<br />

HG1 4XU Tel: 01609 536802<br />

If you require more general advice about the education of your child you may wish to<br />

contact The Children’s Education Avisory Service:<br />

Trenchard Lines, Upavon,Pewsey,<br />

Wilts SN9 6BE<br />

Helpline Tel: 01980 618244 / Upavon Military 94344 Ext 8244


Catterick Garrison 12/13<br />

79<br />

Education<br />

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80 Catterick Garrison 12/13


Catterick Garrison 12/13<br />

3 Army Education Centre (3 AEC)<br />

Introduction<br />

Catterick Garrison is served by one of the largest Army Education Centres in the<br />

British Army. Co-located with Infantry Training Centre in Vimy Barracks, it provides<br />

mandatory military education and opportunities for Personal Development for the<br />

wider Service community.<br />

General Information<br />

Mandatory education courses for soldiers are provided throughout the year. This<br />

includes the AEC components of the Command, Leadership and Management (CLM)<br />

programme. The Junior Officer Leadership Programme (JOLP) and Military Analysis<br />

(MA) courses are held at our satellite Army Learning Centre in York.<br />

Service leavers can gain support and advice from the Resettlement Team, headed by<br />

the Individual Education and Resettlement Officer (IERO). Briefings and workshops are<br />

held on a regular basis.<br />

For soldiers requiring Functional Skills support there is a dedicated department<br />

providing Literacy and Numeracy workshops and intensive courses. Dyslexia support<br />

is also available with British Dyslexia Association qualified advisors offering screening<br />

and learning support. All of the courses are free of charge.<br />

There is also an Electronic Learning Centre (e-LC) that is open to MOD Personnel<br />

and their dependants. This is a 16 computer IT suite, where users can gain access to<br />

a wide variety of courses via the Internet, such as Learn Direct and ECDL.<br />

Personal Development interviews for serving soldiers and officers can be arranged<br />

either with the IERO or one of the AGC (ETS) officers. Advice can be given on a wide<br />

range of courses including the Open University, the new Foundation Degrees (Fda)<br />

and numerous other educational courses. Remember, funding of up to £175 per year<br />

using your Standard Leaning Credit (SLC) is available for every serving soldier and<br />

officer. If you have registered you may be able to use your Enhanced Learning Credit<br />

(ELC) for higher level courses.<br />

Contact Details<br />

For general information contact the Office Manager on Catterick Military (94731)<br />

2665 or Richmond 872665. To speak to the Basic Skills team phone 4215 or<br />

Richmond 874215. To speak to ALC phone 4266 or Richmond 874266<br />

DRUG WATCH<br />

If you have any information about ...<br />

WHERE TO GET HELP<br />

... DRUGS OR USERS<br />

THE NATIONAL DRUGS HELPLINE 0800 77 66 00 gives FREE advice<br />

81<br />

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82 Catterick Garrison 12/13<br />

Education<br />

Matters<br />

La Cateau Community Primary School.<br />

Hipswell C of E Primary School.<br />

Carnagill Community Primary School.


Catterick Garrison 12/13<br />

wavell Community Infant and nursery School.<br />

wavell Community Junior School.<br />

St Aidan’s Church and Phoenix Out of School Club.<br />

83<br />

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84 Catterick Garrison 12/13<br />

Education<br />

Matters


Catterick Garrison 12/13<br />

Darlington College<br />

Are you ready for the world of work? Why not learn a new trade or re-launch your<br />

career on a course at Darlington College? The award-winning college runs an<br />

extensive range of innovative programmes to help you progress in your career,<br />

develop new skills, start your own business or just learn for fun. Whatever you fancy<br />

doing next with your life, we have something for everyone. Our expert staff can help<br />

give you advice about opportunities, career choices, and funding opportunities,<br />

helping you make the right choice about your future by calling 01325 503050,<br />

visiting our website www.darlington.ac.uk, or pop in to our fantastic college in the<br />

heart of Darlington and see for yourself our stunning array of facilities.<br />

Maths and English?<br />

Have you ever felt like your maths and English lets you down sometimes? We run<br />

courses aimed at all levels and abilities to give you the opportunity you deserve in life<br />

and work. More details 01325 503050.<br />

Careers help<br />

The college has an expert team of professionals who can give you free, confidential<br />

advice for people thinking about new careers, qualifications and the world of work.<br />

To make an appointment call 01325 503040.<br />

working with Employers<br />

We have a dynamic and dedicated team of business experts who work with hundreds<br />

of employers in Darlington, North Yorkshire and Durham, delivering advice on<br />

bespoke training, apprenticeships and opportunities for students and employers<br />

wanting to grow their business. Contact the Business First team today on 01325<br />

503108 and see for yourself what Darlington College can deliver for students and the<br />

local economy.<br />

Warm,friendly and caring environment<br />

High qualityphonics teaching<br />

Specialist subjectteaching<br />

Wide range of ICTfacilities<br />

Small class sizes<br />

Avarietyofextra-curricular activities<br />

For further information please call Julia on<br />

01833 696 030 or visit us online at<br />

www.barnardcastleschool.org.uk<br />

Barnard Castle Preparatory School,<br />

Barnard Castle, Co. Durham DL12 8UW<br />

Early years creativity for enquiring minds<br />

“The personal development of pupils is excellent; from the earliest age pupils<br />

are self-confident and fulfilled members of the school community.”<br />

(Independent Schools Inspectorate 2011)<br />

85<br />

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86 Catterick Garrison 12/13<br />

Education<br />

Matters<br />

Educational excellence for all at<br />

POLAM HALL SCHOOL<br />

Independent Day & Boarding School<br />

for boys and girls aged 2 to 18<br />

Boarding for boys and girls aged 8 to 18<br />

Forces Discount<br />

available<br />

For further information and an informal<br />

discussion please contact Mrs Jane Craggs<br />

on 01325 463383<br />

information@polamhall.com<br />

Polam Hall School Ltd, Grange Road<br />

Darlington DL1 5PA www.polamhall.com<br />

Charity number 1136642


Catterick Garrison 12/13<br />

Little Learners Nursery Centre<br />

Stags way, Scorton, Nr Richmond Tel: 01748 812559<br />

french<br />

lessons<br />

ballet<br />

lessons<br />

free nursery<br />

places available<br />

come and play<br />

in our large soft<br />

play room<br />

purpose<br />

built<br />

specialised<br />

units<br />

qualifi ed/<br />

friendly staff<br />

Children 6 weeks to 14 years<br />

www.littlelearnersnurserycentre.co.uk<br />

87<br />

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88 Catterick Garrison 12/13<br />

Education<br />

Matters


www.doyrms.com Telephone: 01304 245023<br />

A truly<br />

extraordinary extraordinary<br />

school<br />

The Duke of York’s<br />

Royal Military School School<br />

An Academy with Military Traditions<br />

Why choose us?<br />

We now welcome all<br />

children aged 11 to 18<br />

Your child will enjoy:<br />

• an independent school lifestyle with<br />

sports, music, drama, Combined<br />

Cadet Force and trips abroad;<br />

• a quality education where they will achieve<br />

the very best they can;<br />

• an ethos where traditional values such as self-discipline, self-reliance,<br />

spirituality, leadership and respect for others is present; and<br />

• a busy and fun community where they can live and study with<br />

their friends.<br />

Our fees are only £3,325 per term (£9,975 per year)*. We are competitively<br />

priced as you only pay for boarding; your child’s education is paid for by the state.<br />

Come and visit us for a pupil-guided tour. We also offer ‘Taster Weekends’<br />

so that your child can try boarding with us.<br />

* Our fees are reviewed annually


90 Catterick Garrison 12/13<br />

Education<br />

Matters<br />

North Yorkshire County Council –<br />

Adult Learning and Skills Service in<br />

Richmondshire<br />

The Adult Learning and Skills Service provides a comprehensive programme of adult<br />

education courses so there’s bound to be one to suit your needs.<br />

Classes are run in various venues during the day and evening.<br />

Classes include:<br />

• Computers for Beginners, ECDL, Digital Photography<br />

• Business and Administration Skills: SAGE accounts, Customer Service, Counselling<br />

• Languages: French, Italian, Spanish<br />

• Exercise and Dance: Yoga, Tai Chi Qigong,<br />

• Art and Craft: Drawing and Painting, Life Drawing, Woodwork, Script Writing<br />

• Working in the early years sector/working in Schools<br />

• Working in the health and social care sector<br />

• Functional Skills – English and Maths<br />

• ESOL and Family Learning<br />

T ERRINGTON H ALL<br />

We can also provide tailored packages to<br />

meet the needs of local business.<br />

‘Where Children Come First’<br />

A brochure listing all our courses will be<br />

available in libraries and other public<br />

access points from June onwards – please<br />

browse and contact us if you need any<br />

further advice:<br />

Adult Learning and Skills Service at<br />

Swaledale House, Unit 4, Bailey Court,<br />

Colburn Business Park, Colburn, Catterick,<br />

North Yorkshire DL9 4QL<br />

Tel: 0845 873 6585 Email: richmondshire.<br />

adultlearning@northyorks.gov.uk<br />

Preparatory Day<br />

and Boarding School<br />

from the age of 7<br />

For a prospectus and an opportunity<br />

to visit the school, please contact:<br />

The Headmaster, J Glen, BA, PGCE,<br />

01653 648227 www.terringtonhall.com<br />

Terrington Hall, Terrington, York, YO60 6PR.<br />

Terrington Hall is a registered charity that exists<br />

to provide quality education for all pupils.


Catterick Garrison 12/13<br />

NYCC YOUTH SUPPORT SERVICE<br />

NYCC Youth Support Service works with young people aged 11-19 and up to 25<br />

for those with Special Educational Needs or Disabilities.The main aim is to widen<br />

horizons for all young people.<br />

The Youth Support Service provides a comprehensive programme of youth activities<br />

across Richmondshire. Within Catterick and Colburn area this is based around<br />

Risedale Youth Centre and Colburn Community Health and Recreation Centre.<br />

Risedale Youth Club opens on a Tuesday evening from 1830-2030 hrs<br />

Colburn Youth Café is open on a Thursday and Friday from 1800-2030 hrs<br />

Offering a range of opportunities for young people to do something different or a<br />

chance to get involved with an organised project e.g. Distortion Street Dance Group,<br />

CYC arts, and Youth Forum.<br />

Also offer the opportunity to take part in a variety of different activities including<br />

• Football, indoor and outdoors, Table Tennis, Pool, Snooker and other sports<br />

• Drama, Dance,Cooking/ Baking, Arts<br />

• Babysitting Courses<br />

• Trips and Activities in other venues<br />

The Youth Support Service also supports vulnerable and disadvantaged young people.<br />

Targeted Youth Support is provided through our Targeted Youth Support Personal<br />

Advisors, who offer 1 to 1 support to a young person over a period of time. Also<br />

provide information and advice, specialist<br />

support and targeted activities.<br />

For further information please contact Viv<br />

Osborn, Youth Support Service Manager for<br />

Richmondshire on 01609 533683 or Chris<br />

Layfield, Area Youth Worker, Colburn and<br />

Catterick on 01609 534044.<br />

‘LittLe PickLes’<br />

childminding service<br />

Sue DaDe Registered Childminder<br />

Currently has vacancies<br />

Full/part time vacancies (aged 5 and under)<br />

Before/after school vacancies<br />

School holiday vacancies<br />

Pick up/drop off Wavell School,<br />

Catterick Garrison<br />

I am registered to provide overnight care<br />

and my working hours are flexible<br />

I have been a registered childminder since<br />

October 2008, a mother of two and am a<br />

qualified Teaching Assistant<br />

I plan a varied curriculum which is tailored to suit<br />

the specific needs of all children based on the<br />

Early Years Foundation Stage Framework<br />

Regular trips out and about are also planned on<br />

a weekly basis, ie swimming, toddler groups,<br />

soft play, farm visits etc etc<br />

For further enquiries,<br />

please contact:<br />

01748 876316 07798 674627<br />

suedade@talktalk.net<br />

look for my Facebook page ‘Little<br />

Pickles childminding catterick’<br />

91<br />

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92 Catterick Garrison 12/13<br />

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Matters


Catterick Garrison 12/13<br />

A Distinctly<br />

Different Experience<br />

Scarborough College is set on the beautiful North Yorkshire Coast.<br />

We have all the advantage of having a National Park right on the<br />

door step as well as a fantastic coastal setting.<br />

• We are one of the top IB schools in the UK.<br />

• Boarding for Boys and Girls from the age of 11.<br />

• MOD boarding fees (Year 7 to 11) £17,318 per annum.<br />

• There is an active CCF and out door pursuits programme.<br />

• Excellent boarding facilities and a history of military boarding.<br />

Please call us for a prospectus or to arrange a visit +44 (0)1723 360 620<br />

www.scarboroughcollege.co.uk<br />

93<br />

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94 Catterick Garrison 12/13<br />

Education<br />

Matters<br />

Established Independant<br />

Letting Agent<br />

Residential Property to Let<br />

Posted Abroad?<br />

Idea of letting worries you?<br />

Let us take some of the load off your shoulders<br />

Let Garrison Lettings look after your investment<br />

Tenant Find<br />

Full Management<br />

Insurance<br />

Buy to Let Advice<br />

Range of Properties Available For Rent<br />

For Further information<br />

call<br />

01748 822232<br />

or visit<br />

Garrison Lettings<br />

at<br />

4 Frenchgate, Richmond<br />

www.garrisonlettings.co.uk


Catterick Garrison 12/13<br />

Part time, full time<br />

and higher education<br />

courses available<br />

for everyone at<br />

Darlington College<br />

Check out the full range at<br />

www.darlington.ac.uk<br />

01325 503050<br />

Darlington College, Central Park, Haughton Road, Darlington, DL1 1DR<br />

MANY<br />

COURSES<br />

*Terms and conditions<br />

on the website<br />

95


96 Catterick Garrison 12/13<br />

Job opportunities*<br />

Mess managers<br />

Chefs<br />

Bar staff<br />

Catering and kitchen<br />

assistants<br />

Housekeepers<br />

Accountants<br />

General cleaners<br />

Administrative posts<br />

Domestic assistants<br />

Storepersons roles<br />

Waiting staff<br />

*roles that may be available<br />

Sodexo Defence supplies on-site service solutions to the<br />

military, particularly in the areas of catering, retail and<br />

leisure at Catterick and locations around the North. We<br />

are always interested in enthusiastic individuals who<br />

have good customer service skills.<br />

We encourage applications from people of all ages and<br />

we can offer hours to suit full-time or part-time working<br />

including in the evenings and at weekends. We give full<br />

training and provide uniforms for all positions. We also<br />

welcome job share enquiries.<br />

To apply, or for more details please contact Sodexo Defence<br />

57 Horne Road, Catterick, North Yorkshire, DL9 4JH<br />

Telephone: 01748 832665 / Fax: 01748 833031<br />

www.sodexo.com<br />

1866_Catterick_Job_Advert_B_V1.indd 1 03/07/2012 16:10<br />

© Sodexo Defence 2012


Catterick Garrison 12/13<br />

Your<br />

Accommodation<br />

Defence Infrastructure Organisation page 100<br />

Postcodes page 110<br />

Joint Service Housing Advice Office page 113<br />

MHS Repairs page 116<br />

3<br />

97<br />

Your<br />

Accommodation


98 Catterick Garrison 12/13<br />

Your<br />

Accommodation<br />

Recycling Schemes<br />

All residents within Catterick Garrison have<br />

alternate weekly collections for refuse<br />

and recycling - refuse is collected<br />

one week, recycling the next.<br />

GREEN BIN<br />

BLUE BAG<br />

RECYCLING BOX<br />

BLACK BIN<br />

YES<br />

PLEASE<br />

YES<br />

PLEASE<br />

YES<br />

PLEASE<br />

YES<br />

PLEASE<br />

Grass cuttings<br />

Hedge trimmings<br />

Leaves and Windfalls<br />

Weeds and plants<br />

Small branches<br />

Dead f<strong>low</strong>ers<br />

Bark/wood shavings<br />

Newspapers/Magazines<br />

Catalogues<br />

Office paper<br />

Junk mail<br />

All telephone directories<br />

Non window envolopes<br />

Shredded paper<br />

Glass jars/bottles<br />

Food cans<br />

Drinks cans<br />

Aerosol cans<br />

Plastic bottles<br />

Non recyclable<br />

household waste<br />

NO<br />

THANKS<br />

NO<br />

THANKS<br />

NO<br />

THANKS<br />

NO<br />

THANKS<br />

To find out more call 01748 829100<br />

or email recycling@richmondshire.gov.uk<br />

richmondshire.gov.uk<br />

Food waste<br />

Logs/thick branches<br />

Cardboard/Tetra pak<br />

Plastic/metal/glass<br />

Animal waste<br />

Soil/turf/stones<br />

Ash<br />

Cardboard<br />

Window envelopes<br />

Tissue paper<br />

Plastic wrapping<br />

Pyrex<br />

Window glass<br />

Broken glass<br />

Plastic tubs/pots/bags<br />

Plastic trays/film<br />

Garden waste<br />

Glass bottles and jars<br />

Food/drinks cans<br />

Paper<br />

Plastic bottles<br />

Aerosols<br />

RDC Waste advert.indd 1 24/05/2012 10:35


Catterick Garrison 12/13<br />

99<br />

Your<br />

Accommodation


100 Catterick Garrison 12/13<br />

Your<br />

Accommodation<br />

Housing<br />

Quick reference for Service families<br />

Allocations Requests for Repairs and Maintenance, including<br />

Move In/Move Out emergencies<br />

Pre Move out<br />

Housing Allocations Repairs helpdesk Repairs helpdesk Repairs helpdesk<br />

Service Centre England and Scotland Northern Ireland<br />

0800 169 6322 Wales<br />

0800 707 6000 0800 328 6337 0800 030 4651<br />

Occupants in PFI and substitute SFA properties should refer<br />

to their handbook<br />

www.mod.uk/ServiceFamilyAccommodation<br />

About Defence Infrastructure Organisation (DIO) Operations<br />

Accommodation<br />

Defence Infrastructure Organisation Operations Accommodation provides Service<br />

Family Accommodation (SFA) in England, Wales, Scotland and Northern Ireland for<br />

entitled and eligible personnel.<br />

Accommodation is provided in accordance with JSP 464-Tri-Service Accommodation<br />

Regulations (TSARs), which are available on the Defence Intranet.<br />

The DIO SFA Website (www.mod.uk/ServiceFamilyAccommodation) provides<br />

useful information such as applying for SFA, moving in and moving out; as well as<br />

useful contacts, forms and publications. In addition to the information published on<br />

the Website, there are a number of organisations who can advise on housing matters<br />

including your Unit Welfare Officer (UWO), Families Federations and the HIVE.<br />

However, DIO Ops Accommodation, or the dedicated repairs helpdesks, should be<br />

your first point of contact for specific issues relating to Service housing.<br />

who can apply for Service Family Accommodation?<br />

If you have completed your initial training, are married (or are about to be) and have<br />

at least six months to serve at your current unit, you are entitled to apply for SFA.<br />

Full details of your entitlement and eligibility can be found in JSP 464 - Tri-Service<br />

Accommodation Regulations (TSARs). Your UWO and HASC should be able to clarify<br />

specific points, should you need assistance.<br />

Managing the allocation of accommodation and moves<br />

The Housing Allocations Service Centre (HASC) allocates houses, arranges pre move<br />

outs, moves in and moves out of accommodation – contact details be<strong>low</strong>. In addition<br />

it manages any general enquiries about Service housing in England, Wales, Scotland<br />

and Northern Ireland. The HASC replaced the Housing Information Centres (HICs).<br />

Housing Officers will manage your Move In and Move Out, as well as managing the<br />

patch to ensure issues, such as fly tipping, are resolved.


Catterick Garrison 12/13<br />

Applications<br />

If you wish to apply you will need to complete and submit an application using MOD<br />

Form 1132: Application to Occupy SFA:<br />

http://www.mod.uk/DefenceInternet/MicroSite/DIO/WhatWeDo/<br />

Accommodation/ApplyingForAndAllocationOfSfa.htm<br />

All Service personnel are expected to use the electronic version of the application<br />

form (e-1132) with the exception of personnel who do not readily have access to<br />

the Defence Intranet or who are on Operations. The e-1132 is quicker and you<br />

can track your application, although to protect your information, the e-1132 is only<br />

accessible on MOD computer systems - http://apps01.domis.r.mil.uk/e1132/<br />

If you have any special needs or requirements, it is important that you make the HASC<br />

aware of them when you make your application.<br />

Postings<br />

When you are posted you should make your new SFA application on the e-1132<br />

system or send it to the relevant HASC as soon as you receive your Assignment Order,<br />

as this will assist them in providing you with an offer well in advance of your move.<br />

If you are already in SFA, you must also notify the HASC within 14 days that you<br />

intend to vacate your present SFA. Please call the HASC to arrange a Pre-Move Out<br />

Advisory Visit, which is designed to help you identify and resolve any issues in advance<br />

of your Move Out day.<br />

Pre-Payment Cleaning Scheme<br />

A Pre Payment Cleaning Scheme (PPCS) is available to all SFA occupants in England<br />

and Wales – this is the only cleaning scheme approved by the MOD and Modern<br />

Housing Solutions.<br />

If you wish to use this voluntary scheme please contact the cleaning contractor<br />

covering your area. A representative will arrange to visit and provide you with a free,<br />

no obligation quote. This quote will be specific to your house and will reflect the<br />

amount of work required to get that particular property up to Move Out standard.<br />

Two companies provide this service and have central helpdesks manned by security<br />

cleared staff, numbers have been published be<strong>low</strong>.<br />

Pre Payment Cleaning Scheme<br />

For the North, the West of England and Wales-In Situ: 08081 781 956<br />

For all other areas of England – Ideal: 0800 038 7833 or 0777 222 8910<br />

101<br />

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Accommodation


102 Catterick Garrison 12/13<br />

Your<br />

Accommodation<br />

Housing Allocations Service Centre (HASC)<br />

HASC telephone numbers<br />

Normally open from 0830-1500 hrs, Monday to Friday (except from the last<br />

Wednesday of each month when the HASC will close at 1200 hrs to al<strong>low</strong> for staff<br />

training).<br />

Freephone Military network Alternative number<br />

0800 169 6322 94510 8000 (Normal charges apply)<br />

01904 418000<br />

Addresses and email addresses for HASC can be found on the SFA Points of Contact<br />

page of the SFA Website – www.mod.uk/DefenceInternet/MicroSite/DIO/<br />

WhatWeDo/Accommodation/SfaPointsOfContact.htm<br />

Requesting repairs and maintenance<br />

A comprehensive repairs and maintenance service is provided for occupants of Service<br />

Family Accommodation. This is provided through contractors, the number you need to<br />

call depends on where your SFA is located:<br />

Repairs helpdesk telephone numbers<br />

Occupants in PFI and substitute SFA properties should refer to their handbook<br />

England and Wales - Scotland Northern Ireland<br />

MODern Housing Turner Estate DIO Ops<br />

Solutions (MHS) Solutions (TES) Accommodation<br />

0800 707 6000 0800 328 6337 0800 030 4651<br />

(Please ring your guardroom<br />

for out of hours emergencies)<br />

Complaints<br />

In the first instance you should direct any complaints to the relevant helpdesk or the<br />

HASC (depending on who the complaint is directed at) for them to investigate the<br />

issues you raise.<br />

If you are not satisfied with that response, and only after you have received a response,<br />

you may proceed to the next stage of the process.<br />

The full process, and further contact details, are available on the MOD Internet<br />

at: http://www.mod.uk/DefenceInternet/MicroSite/DIO/WhatWeDo/<br />

Accommodation/SfaComplaints.htm<br />

Living in Service Family Accommodation<br />

All occupants of SFA have certain obligations that include maintaining your garden if<br />

you have one, minimising annoyance to your neighbours and looking after the SFA<br />

you have been allocated.<br />

You should read your Licence to Occupy and the Guide to Living in SFA, which is<br />

available at:<br />

http://www.mod.uk/DefenceInternet/MicroSite/DIO/OurPublications/<br />

ServiceFamilyAccommodation/AGuideToLivingInServiceFamilyAccommodation.<br />

htm, to familiarise yourself with the terms and conditions that apply to your occupancy<br />

of SFA. Should you have any concerns you should seek advice from your Housing<br />

Officer or the HASC.


Catterick Garrison 12/13<br />

GET PREPARED FOR WINTER<br />

£3.95 or<br />

3 for £10£99<br />

£11.95£144.95<br />

£7.95<br />

Walkerville Industrial Estate, Catterick Garrison, North Yorkshire DL9 4SA<br />

T: 01748 833877 T/F: 01748 833342 E: sales@rocksaltdepot.co.uk<br />

www.rocksaltdepot.co.uk<br />

For ALL your Landscaping needs<br />

The VERY BEST products at the<br />

VERY BEST prices<br />

Gravels, Decorative Paving and adhesives,<br />

Slate chips, Wide Selection of Tools<br />

and DIY Products<br />

Whatever your landscaping needs contact<br />

Landscaping Depot FIRST<br />

Unit 10, Walkerville Industrial Estate, Catterick DL9 4SA T: 01748 833877<br />

E: terry@landscapingdepot.co.uk www.landscapingdepot.co.uk<br />

103<br />

Your<br />

Accommodation


104 Catterick Garrison 12/13<br />

Your<br />

Accommodation<br />

RODBERS HOME<br />

CENTRE<br />

For the A to Z of D.I.Y.<br />

ARTEX, BRUSHES, CURTAIN RAILS, DECORATING, ELECTRICS,<br />

FRAMESEALS, GARDENING, HOUSEWARES, IRONING BOARDS,<br />

JEYES FLUID, KETTLES, LOCKS, MIRRORS, NAILS, OILSTONES,<br />

PAINTS, QUICK-DRYING VARNISH, RONSEAL VARNISH, SCREWS,<br />

TOOLS, UNIBOND, VACUUM BAGS, WALLPAPER,<br />

EXCELLENT PRICES, YARD BROOMS,<br />

ZIP FIRELIGHTERS AND MUCH, MUCH MORE<br />

“You’ll be surprised what we stock”<br />

2 QUEENS ROAD, RICHMOND<br />

Tel: 01748 822491<br />

Zenith Domestic Services<br />

The MOD Quarter Cleaning Specialists<br />

Ring Gill Woods of Zenith Domestic Services who has over 34 years<br />

experience of cleaning MOD quarters to the exacting standards<br />

of a “March Out” 14 of those years have been specifically<br />

on Catterick Garrison.<br />

Results speak for themselves and in those 14 years there has not<br />

been one failure or call-back. That’s a very bold statement to<br />

make but feel free to check it out with the DHEOps Housing.<br />

Whatever your need whether it’s a full or part house clean,<br />

carpet clean or even just the dreaded OVEN give<br />

Gill a ring on 01748 836399 or 07703535490 (Mobile)<br />

or email her on woods_gill@hotmail.com<br />

and arrange for a free and friendly no obligation quote.<br />

Ensure you commission a contract cleaner<br />

to obtain your full pass<br />

Remember you do have options<br />

The MOD Quarter Cleaning Specialists<br />

ZENITH DOMESTIC SERVICES


Catterick Garrison 12/13<br />

Recycling in North Yorkshire<br />

North Yorkshire County Council operate 20<br />

household waste recycling centres (HWRCs)<br />

across North Yorkshire accepting over 25<br />

materials for reuse and recycling including;<br />

• Paper<br />

• Cardboard<br />

• Plastic bottles<br />

• Glass<br />

• Cooking oil<br />

• Small electrical items<br />

• TVs and computers<br />

• Textiles<br />

Please help us to increase reuse and recycling<br />

rates by separating your waste before delivering<br />

it to the site.<br />

HWRCs are open 6 days a week (closed<br />

Wednesdays). Opening times are<br />

• 8.30am to 4pm (November - February)<br />

• 8.30am to 5pm (October and March)<br />

• 8.30am to 7pm (April - September)<br />

Commercial/Commercial like vehicles (e.g. vans,<br />

pick ups, flatbeds) are required to register before<br />

using the sites.<br />

For more information and to find your local<br />

HWRCs visit, www.northyorks.gov.uk/hwrc or<br />

contact customer services on 0845 8 72 73 74.<br />

105<br />

Your<br />

Accommodation


106 Catterick Garrison 12/13<br />

Your<br />

Accommodation<br />

Scotts for Storage<br />

We provide storage<br />

for your furniture and<br />

belongings in secure steel<br />

containers with your own<br />

key for personal access<br />

Transport can be arranged<br />

Contact us for further<br />

information with no<br />

obligation<br />

Manor Farm, Bellerby, Leyburn DL8 5QH<br />

Tel: 01969 622486 Len Scott Mobile: 07712 677661<br />

Web: www.scottsforstorage.co.uk<br />

A family firm committed to customer satisfaction


Catterick Garrison 12/13<br />

Defence Infrastructure Organisation<br />

(DIO)<br />

Defence Infrastructure Organisation (DIO) is an organisation of the Ministry of<br />

Defence and is responsible for managing the MOD built and rural estate.<br />

In the UK, the MOD owns some 240,000 hectares of land, making it one of the<br />

largest landowners in the country. Of those 80,000 hectares is categorised as built<br />

estate including barracks airfields, storage, communications and families quarters.<br />

The remaining 160,000 hectares forms the rural estate which is made up of training<br />

area, small arms ranges, test ranges and aerial bombing ranges.<br />

Defence Infrastructure Organisation has the fol<strong>low</strong>ing vision:<br />

‘To provide an estate of the right size and quality, which is managed and developed<br />

effectively in line with acknowledged best practice, and is sensitive to social and<br />

environmental considerations.’<br />

Six Strategic aims provide a framework that enables a consistent approach to<br />

management and decision making.<br />

DIO Strategic Aims<br />

Right Quality – An estate of the right quality that efficiently and effectively meets the<br />

military need and raises the quality of life for users. This will be achieved through high<br />

standards in design, construction and ongoing maintenance.<br />

Right Size – An estate of the right size to meet the military need. This will be an estate<br />

of fewer, larger sites in the UK and overseas, appropriately located and making the<br />

best use of available resources while remaining fully capable of meeting military<br />

needs.<br />

Defence Communities – Develop Defence communities where civilian and military<br />

personnel and their families wish to work both now and in the future. We will<br />

recognise also the sustainable development needs of other communities.<br />

Sustainable Way – Proactively integrate the Government’s overarching objectives for<br />

sustainable development whilst ensuring the delivery of Defence Capability.<br />

Best Practice – Be an exemplar of best practice. To manage and develop our<br />

estate in line with best practice and foster a culture of continuous development and<br />

improvement.<br />

Excellent Management – An estate underpinned by excellent management with<br />

structures, systems and processes enabling us to deliver optimum corporate solutions<br />

through collaborative working.<br />

The Defence Infrastructure Organisation is made up of:<br />

The Built estate: Barracks, naval bases, depots and aircraft hangars<br />

The Housing Estate: around 50000 service family homes<br />

The Defence Training Estate (DTE): 16 major armed forces training areas and<br />

104 other training areas and ranges.<br />

Catterick:<br />

At DIO Area Office North Catterick there are teams of surveyors, engineers, facilities<br />

managers, project managers and environmentalists who oversee all aspects of estate<br />

management in the northern region, together with the Estate Management Contractor<br />

Carillion-Enterprise and the Project Sponsor Team (N).<br />

MHS and their supply chain moved into the Area Office in January 2011.<br />

107<br />

Your<br />

Accommodation


108 Catterick Garrison 12/13<br />

Your<br />

Accommodation<br />

LOWES STATION<br />

ROAD GARAGE<br />

* MOT Preparation,<br />

Servicing, Repairs etc.<br />

* VAN HIRE<br />

– Local to Richmond<br />

* Van & a man for hire<br />

All at Competitive Rates<br />

BROMPTON-ON-SWALE<br />

01748 812 259<br />

Experienced in MOD march outs, uniformed<br />

staff, polite, professional, all employed by us,<br />

guarantee pass out clean<br />

Oven cleaning<br />

Carpet cleaning<br />

Window cleaning<br />

Full house clean<br />

Part house clean<br />

Contract cleaning<br />

Pre-post party cleaning<br />

Useful Telephone numbers<br />

DIO Area Office north Catterick<br />

– Reception<br />

01748 875000<br />

– Estate Management Central<br />

01748 875002<br />

– Land Management Services<br />

01748 875956 / 5077<br />

– Projects<br />

01748 875015<br />

– Disposals of surplus land<br />

01748 875053<br />

– DTE Catterick Training Area<br />

01748 821599<br />

Spring cleans<br />

Maintenance services<br />

Gardening<br />

Electrical<br />

Plumbing<br />

Painting<br />

General maintenance services<br />

www.spotless.me.uk email: sales@spotless.me.uk<br />

Tel: Dina 01748 898 262 Mob: 07918 124 715<br />

Unit 4 Mowbray House, Olympic Way, Gal<strong>low</strong>fields Trading Estate, Richmond DL10 4FB


110 Catterick Garrison 12/13<br />

Your<br />

Accommodation<br />

Catterick Garrison Postcodes<br />

Airedale Rd<br />

Odds 1-15 DL9 3JX<br />

Evens 2-26 DL9 3JU<br />

Aisne Rd DL9 3HU<br />

Albermarle Dr<br />

Odds 1-37 DL9 4DU<br />

39-55 DL9 4EZ<br />

Evens 2-32 DL9 4DT<br />

34-68 DL9 4HA<br />

Albermarle Court DL9 4HB<br />

Alexander Rd DL9 3AS<br />

Allenby Rd<br />

Odds 1-37 DL9 3SA<br />

39-73 DL9 3SG<br />

Evens 2-42 DL9 3SA<br />

44-74 DL9 3SG<br />

Almond Walk DL9 3DN<br />

Amiens Cres DL9 3HR<br />

Anzio Rd DL9 3EZ<br />

Badgerbeck Rd DL9 3EE<br />

Bedford Cl DL9 3HL<br />

Belton Park Dr DL9 4SL<br />

Birdwood Cl DL9 3SR<br />

Bourlon Rd DL9 3AF<br />

Bridge Cl DL9 4PG<br />

Broadway DL9 4RF<br />

Brough Av DL9 4NR<br />

Browning Cl DL9 4SU<br />

Burstall Dr DL9 3SB<br />

Byng Rd<br />

Odds 1-23 DL9 4DL<br />

25 DL9 4DR<br />

Evens 2-14 DL9 4DJ<br />

16-22 DL9 4DW<br />

Campbell Ter DL9 3JZ<br />

Carlton Rd DL9 4JN<br />

Carnagill Rd DL9 3EF<br />

Castleton Rd<br />

Odds 1-33 DL94JU<br />

Evens 2-6 DL9 4JY<br />

Catterick Rd<br />

Consec 1-12 DL9 4QZ<br />

Chauvel Cl DL9 3SN<br />

Cherry Tree Gdns DL9 3DV<br />

Cleveland Rd<br />

Odds 1-75 DL9 4JR<br />

Evens 2-8 DL9 4JW<br />

10-46 DL9 4JS<br />

48-62 DL9 4JT<br />

Colville Cres DL9 4LX<br />

Colville Rd DL9 4LU<br />

Constantine Av<br />

Odds 1-3 DL9 4RB<br />

5-47 DL9 4RD<br />

Evens 2-20 DL9 4RB<br />

22-36 DL9 4QY<br />

38-60 DL9 4RD<br />

Constantine Gr DL9 4RE<br />

Coronation Av DL9 4NP<br />

Cravendale Rd DL9 4DX<br />

Croft Rd DL9 4AP<br />

Cunningham Rd DL9 4JG<br />

Currie Cl DL9 3SQ<br />

Danby St DL9 4JX<br />

Darwin Walk DL9 4SR<br />

De Lisle Cres DL9 3SJ<br />

Devon Ct DL9 3EX<br />

Dorset Ct DL9 3EU<br />

Downholme Rd DL9 3DJ<br />

Dumfies Sq DL9 4SW<br />

Essex Cl<br />

Odds 9-13 DL9 3HG<br />

29-55 DL9 3HQ<br />

Evens 8-14 DL9 3HG<br />

22-58 DL9 3HQ<br />

Falkland Rd<br />

Odds 1-35 DL9 4EA<br />

Evens 2-78 DL9 4DZ<br />

Felixstowe Dr DL9 4SH<br />

Field Gr DL9 4HR<br />

Fifth Av DL9 4RJ<br />

Filey Cl DL9 4SJ<br />

First Av<br />

Odds 29-39 DL9 4RH<br />

41-51 DL9 4RL<br />

Evens 2-56 DL9 4RQ<br />

French Rd<br />

Odds 1-37 DL9 3AL<br />

Evens 2-36 DL9 3AN<br />

Gaul Rd DL9 4AL<br />

Glasgow Dr DL9 3SD<br />

Godley Cl DL9 3SL<br />

Goodwood Rd DL9 4JA<br />

Goose Green Cl DL9 4HZ<br />

Grange Rd<br />

Odds 1-59 DL9 4NF<br />

Evens 2-20 DL9 4NE<br />

22-44 DL9 4NH<br />

Grasmere Gr DL9 4NQ<br />

Haig Rd DL9 3AH<br />

Hambleton Rd<br />

Odds 1-67 DL9 4HS<br />

Evens 2-96 DL9 4HT<br />

Harley Cres DL9 4JF<br />

Harley La DL9 4JL<br />

Hildyard Row DL9 4DH<br />

Hill Top Cres DL9 3JY<br />

Hobbs Cl DL9 3SW<br />

Horne Rd<br />

Odds 1-3 DL9 4JE<br />

5-15 DL9 4JJ<br />

35-43 DL9 4JZ<br />

Evens 36-44 DL9 4JZ


Catterick Garrison 12/13<br />

Howard Rd DL9 4AQ<br />

Jutland Rd DL9 3AT<br />

Kemmel Cl DL9 3PQ<br />

Kent Ct DL9 3EY<br />

La Bassee Rd DL9 3HS<br />

Laburnum Cl DL9 3DW<br />

Le Cateau Rd<br />

Consec 1-4 DL9 4EF<br />

School Bunga<strong>low</strong> DL9 4ED<br />

Leyburn Rd DL9 3LN<br />

Linton Rise DL9 4DN<br />

Loos Rd<br />

Consec 1-9 DL9 4SP<br />

The Dalesman DL9 3HP<br />

Lys Cres DL9 3HT<br />

Macdonnell Cl DL9 3SF<br />

Manor Gr DL9 4NG<br />

Maple Cl DL9 4HD<br />

Marne Cl DL9 3EQ<br />

Maxim Cl DL9 4SZ<br />

Meadowfield Rd<br />

Odds 1-7 DL9 4NB<br />

9-35 DL9 4ND<br />

Even 2-72 DL9 4NA<br />

Menin Rd<br />

Odds 1-39 DL9 3AA<br />

41-55 DL9 3AB<br />

Evens 2-36 DL9 3AA<br />

38-48 DL9 3AB<br />

Mercer Dr DL9 3SH<br />

Meuse Cl DL9 3EG<br />

Monash Av DL9 3SE<br />

Mons Cl DL9 3ED<br />

Mons Rd DL9 3EP<br />

Montgomery Rd DL9 3AJ<br />

Norman Rd<br />

Odds 1-15 DL9 4AJ<br />

Evens 2-18 DL9 4AB<br />

Plumber Rd<br />

Odds 7-11 DL9 3EA<br />

Plumer House DL9 3AG<br />

Rawlinson Rd<br />

Odds 1-23 DL9 3AR<br />

Evens 2-40 DL9 3AP<br />

Richmond Rd<br />

Odds 1-3 DL9 3JB<br />

Evens 2-18 DL9 3JA<br />

24-44 DL9 3JD<br />

46-82 DL9 3JF<br />

96-110 DL9 3AW<br />

Ringwood Rd DL9 4LG<br />

Risedale Rd DL9 3DU<br />

Robertson Rd DL9 4JQ<br />

Roman Cres DL9 3HY<br />

Rowan Sq DL9 3DS<br />

Rutland Cl DL9 3HJ<br />

St. Cuthberts Av DL9 4NT<br />

St. Giles Cl DL9 4NU<br />

St. Oswalds Cl DL9 4TE<br />

St. Oswalds Rd DL9 4TD<br />

St. Peters Cl DL9 4PF<br />

Salerno Cl<br />

Odds 3-13 DL9 3HA<br />

Evens 12 DL9 3HB<br />

San Carlos Cl DL9 4HY<br />

Saxon Rd<br />

Odds 1-15 DL9 4AR<br />

Evens 2-8 DL9 4AS<br />

10-22 DL9 4AN<br />

Sidmouth Sq DL9 4SN<br />

Somerset Cl<br />

Odds 1-45 DL9 3HE<br />

47-69 DL9 3HF<br />

Evens 2-44 DL9 3HE<br />

46-70 DL9 3HF<br />

Stanley Cl DL9 4JB<br />

Sussex Ct DL9 3ET<br />

Sutton Av<br />

Odds 1-35 DL9 4NL<br />

37 DL94NW<br />

Evens 2-40 DL9 4NN<br />

40a-46 DL9 4NW<br />

Swaledale Rd DL9 4EP<br />

Teesdale Rd<br />

Odds 1-17 DL9 4ER<br />

19 DL9 4EQ<br />

Evens 2-10 DL9 4ER<br />

12-24 DL9 4EH<br />

Teesdale Ter DL9 4ES<br />

Tumbledown Cl DL9 4JD<br />

Turner Cl DL9 3SP<br />

Vicarage Rd DL9 4TA<br />

Vickers Rd DL9 4SX<br />

Waitwith Rd DL9 3DZ<br />

Wardrop Rd<br />

Odds 1-27 DL9 3BW<br />

29-67 DL9 3BN<br />

Evens 2-28 DL9 3BW<br />

30-68 DL9 3BN<br />

Warwick Cl DL9 3HH<br />

Watchet Rd DL9 4SQ<br />

Wavell Rd DL9 3BJ<br />

Weardale Rd DL9 4EW<br />

Wensleydale Rd<br />

Odds 1-45 DL9 4EL<br />

Evens 2-24 DL9 4EN<br />

Wesson Cl DL9 4ST<br />

Westridge Cres DL9 4DS<br />

Wil<strong>low</strong> Av<br />

Odds 1-5 DL9 3DL<br />

9-39 DL9 3DR<br />

Evens 20-56 DL9 3DP<br />

Ypres Rd DL9 3HP<br />

111<br />

Your<br />

Accommodation


112 Catterick Garrison 12/13<br />

Your<br />

Accommodation<br />

LRT<br />

DOMESTICS<br />

Domestic Appliance Repairers<br />

Your local<br />

Domestic Appliance Repairers<br />

On site or at the workshop<br />

Automatic & Twin Tub Washing Machines,<br />

Tumble Dryers, Vacuum Cleaners,<br />

Dish Washers, Electric & Microwave Cookers<br />

Wide range of spares always<br />

available including vacuum cleaner bags<br />

No call out charge plus free temporary<br />

machine loan<br />

All our work is guaranteed<br />

We also sell guaranteed<br />

reconditioned appliances<br />

57 Colburn Lane,<br />

Colburn<br />

Tel: 01748 836988<br />

Mobile: 07802 295272<br />

DISCOUNT<br />

GIVEN<br />

to all<br />

Armed Forces.<br />

Just quote<br />

Serial<br />

Number.<br />

A. 2. Z. DOMESTICS<br />

ARISTON TO ZANUSSI • HOTPOINT & HOOVER SPECIALIST<br />

Washing Machines • Tumble Dryers<br />

Electric Cookers • Fridges/Freezers<br />

All Appliances Repaired - All Work Guaranteed<br />

Call ANDREW BOLAND<br />

on 01748 824400 or 07714 704400<br />

• FREE ESTIMATES • FAST RESPONSE • NO CALL OUT FEE • 7 DAYS A WEEK


Catterick Garrison 12/13<br />

The Joint Service Housing Advice Office<br />

(JSHAO) – Helping you to civilian<br />

housing solutions<br />

what is the JSHAO?<br />

The JSHAO provides Service persons and their dependants with housing information<br />

and advice. We also, where possible, help you to obtain placement in social housing<br />

on leaving the Service. We can also help sevice welfare/compassionate cases and<br />

separated families from overseas to find appropriate housing on return to the UK.<br />

Helping you to civilian accommodation<br />

The JSHAO runs ‘Housing Solutions’ and “Housing Options” briefings for Service<br />

Personnel. The Solutions briefings are designed as mid career presentations to<br />

highlight the need to make early provision for your civilian housing. The ‘Housing<br />

Options’ briefs are run in Resettlement Centres in the UK and Education Centres<br />

in Germany, Cyprus and Gibraltar. These one day briefs are designed to give you<br />

the information to help you make informed choices on your civilian housing. While<br />

Housing Options are normally attended in the last 2 years of Service, any Service<br />

person and/or their partner is welcome at any stage of their Service.<br />

what information do we hold?<br />

We can obtain information and contacts for most of the UK’s social housing sector<br />

which includes council housing and housing association homes. We can provide you<br />

with pamphlets and information sheets on the multitude of different subjects regarding<br />

housing provision. Very often these days we will direct you to the appropriate web site.<br />

All this information is available to you, just call or e-mail our office.<br />

The MOD Referral Scheme<br />

The JSHAO runs the Ministry of Defence Referral scheme. This scheme may be able<br />

to help you if you are looking for housing association housing on leaving the Service.<br />

Information and an application form can be found on our website or call the office<br />

and talk to the MOD Referral Scheme Coordinator.<br />

Affordable Housing Options<br />

With house prices as high as they have been recently, lots of Service personnel express<br />

interest in schemes which share the cost of housing with some form of government<br />

backed ownership plan. HomeBuy helps successful applicants to buy their home<br />

using a government interest free loan to fund part of the property. These schemes<br />

are generically known as HomeBuy schemes. Service personnel are recognised as as<br />

having Priority Status to these schemes. For more details of the schemes and options<br />

go to the JSHAO website or speak to the team<br />

Buying your own house<br />

Buying a house is one of the most exciting things you ever do. However, it is also<br />

one of the most daunting. The JSHAO has factsheets that explain the process. We<br />

can advise on websites you will find useful to get details of properties, solicitors and<br />

surveyors. We can even point you in the right direction to help you find the right<br />

mortgage.<br />

113<br />

Your<br />

Accommodation


114 Catterick Garrison 12/13<br />

Your<br />

Accommodation<br />

For those of you thinking of building your own home we have some very practical<br />

advice and information.<br />

Help from the Services<br />

In 1996 the MOD introduced the Long Service Advance of Pay Scheme for Army and<br />

RAF personnel (the scheme has been available to Naval personnel for many years).<br />

The JSHAO holds details of the scheme. Never commit yourself to purchase until you<br />

receive confirmation from the Tri-service LSAP centre of your eligibility for the loan.<br />

JSHAO monthly magazine ‘Housing Matters’<br />

Ten months a year the JSHAO produces a magazine. It contains lots of information<br />

designed to help you when you are considering your civilian housing. Copies should<br />

be easily available within your unit but if you have difficulty in obtaining a copy please<br />

ring the JSHAO or visit our website.<br />

How to contact us?<br />

We have lots of information that may be useful to you so why not contact us.<br />

JSHAO on line: www.mod.uk/jshao<br />

JSHAO<br />

HQ Land Forces, Building 183, Trenchard Lines, Upavon, Wiltshire SN9 6BE<br />

Tel: 01980 618925<br />

E-mail: AWS-JSHAO-mailbox@mod.uk<br />

Mil: 94344 8925<br />

SPACES – Single Persons Accommodation Centre for the Ex-Services<br />

If you are single and about to leave, SPACES may be able to help you to find<br />

somewhere to live. SPACES is tasked by MOD to help place single Service leavers in<br />

appropriate accommodation as they leave. It is located within the Resettlement Centre<br />

at Catterick Garrison, North Yorkshire.<br />

SPACES<br />

Regional Resettlement Centre, St Aidans Road, Catterick Garrison,<br />

North Yorkshire, DL9 3AY.<br />

Tel: 01748 833797 Fax: 01748 835774<br />

E-mail: spaces@echg.org.uk<br />

SSAFA Forces Help Housing Advisory Service<br />

Once you leave the Forces and/or MOD accommodation, you can still get<br />

information, help and advice with your housing problems from SSAFA Forces Help,<br />

19 Queen Elizabeth Street, London SE1 2LP or ring 0207 463 9398. This service<br />

is available to your dependants and wider family (parents, etc) whilst you are still<br />

serving.


Catterick Garrison 12/13<br />

Our Cleanologists offer expert advice and service on stain<br />

removal. Other services include:<br />

• Same Day Service on Most Items<br />

• Curtain Cleaning<br />

• Wash or Iron 4 U<br />

• Garment Repairs and Alterations<br />

• Suede & Leather Cleaning<br />

• Shirt Laundering and ironing Service<br />

• Extra Savings are available when you join<br />

Johnsons Priority Club, full details on request<br />

• Wedding Dresses<br />

• Rugs<br />

2/3 Trinity Church Square, Richmond<br />

Tel: 01748 850980<br />

38 High Row, Darlington<br />

Tel: 01325 460431<br />

19 Market Place North, Ripon<br />

Tel: 01765 690351<br />

119 High Street, Northallerton<br />

Tel: 01609 772673<br />

115<br />

Your<br />

Accommodation


116 Catterick Garrison 12/13<br />

Your<br />

Accommodation<br />

Reporting Faults through the MODern<br />

Housing Solutions Help Desk<br />

The MODern Housing Solutions Help Desk telephone number is:<br />

0800 707 6000 (Freephone)<br />

The Help Desk is available 24 hours a day, 365 days a week.<br />

All faults should be reported to the Help Desk. To report a new fault, you will need<br />

to call the Help Desk, selecting Option 1, and provide the Help Desk Agent with the<br />

fol<strong>low</strong>ing information:<br />

• Name<br />

• Address<br />

• Telephone number<br />

• Details of defect or problem reported. The Agent is likely to<br />

ask you a series of questions to help us identify the problem<br />

in more detail<br />

We will tell you whether we need to inspect the problem before arranging work and<br />

whether there is any immediate action you should take.<br />

The Help Desk Agent will then give you an appointment, which is based<br />

on the response times be<strong>low</strong>:<br />

• Emergency – attend within 3 hours and make safe within 24 Hours,<br />

with subsequent permanent rectification in line with Urgent and Routine<br />

categories<br />

• Urgent – rectification within working 5 days<br />

• Routine – rectification within 20 working days<br />

You will be provided with an AM or PM appointment on an agreed date for all your<br />

Response maintenance requests reported to the Help Desk. You will then receive an<br />

appointment letter confirming the details for Urgent and Routine jobs.


Catterick Garrison 12/13<br />

Leisure Time<br />

The Place Where You Live page 119<br />

A Brief History page 119<br />

ITC Catterick page 122<br />

Map of the Area page 126<br />

Places of Interest page 127<br />

Places to Visit page 131<br />

Shopping page 137<br />

Catterick Garrison WI page 142<br />

Sporting Activities page 143<br />

117<br />

4<br />

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118 Catterick Garrison 12/13<br />

OPENING<br />

TIMES:<br />

SWIMMING POOL<br />

Monday - Friday:<br />

7.00am - 9.00pm<br />

Saturday:<br />

7.00am - 5.00pm<br />

RICHMOND SWIMMING POOL<br />

Old Station Yard, Richmond,<br />

North Yorkshire DL10 4LD<br />

T: 01748 824581<br />

E-mail: enquiries@rltrust.org.uk<br />

Web: www.rltrust.org.uk<br />

Sunday:<br />

7.00am - 4.00pm<br />

Bank Holidays<br />

(as advised)


Catterick Garrison 12/13<br />

Garrison Information<br />

Catterick Garrison<br />

History<br />

The name Catterick is derived from a fall or cataract on the Swale which runs near the<br />

Garrison. This natural feature was originally incorporated in the name of the Roman<br />

Garrison – Cataractonium the remains of which can still be seen near the Catterick<br />

racecourse.<br />

The original concept of a permanent military camp at Catterick goes back to before<br />

the First World War. The building of what is now the principal military centre in the<br />

North of England stems from recommendations made in 1908 by the General Officer<br />

Commanding the Northumbria Division, Lieutenant General Sir Robert Baden-Powell,<br />

hero of Mafeking in the South African War and founder of the Boy Scouts Movement.<br />

The actual site for the camp was selected by the Director of Fortifications and Works,<br />

Major General Sir George Scott-Moncrieff. The first huts were occupied in October<br />

1915 and the camp railway line was opened, linking the camp centre with the<br />

Richmond-Darlington line. The new ‘semi-permanent’ Training Centre was initially<br />

known as Richmond Camp but due to confusion with Richmond in Surrey it was<br />

retitled Catterick Camp in November of that year.<br />

The camp was originally designed to house two complete Divisions worth of troops<br />

– 40,000 men, though the maximum number accommodated at any time during<br />

the Great War was 42,000. Towards the end of World War 1 the role of the camp<br />

changed from being just a Training Centre to include that of a Prisoner of War Camp<br />

for up to 5,000 POWs. After the war ended the camp became a demobilisation<br />

centre, a training centre, thereafter a Command Depot and then a dump for war<br />

materials. At one time 50,000 artillery pieces and 78,000 wagons stood wheel to<br />

wheel here awaiting disposal!<br />

Fol<strong>low</strong>ing the partition of Ireland in 1921 it was decided to make Catterick a<br />

permanent Military Training Centre to replace lost facilities and a mammoth building<br />

programme was begun in 1923 and large tracts of land were purchased for training.<br />

In 1924 the Signals Training Centre STC was moved here from Maresfield in Sussex<br />

and this was the beginning of a long relationship between Royal Signals and the<br />

Garrison which has developed over the years.<br />

In the mid 1930s the Camp, as it was then called, was re-developed and many of the<br />

more substantial buildings such as the ‘Sandhurst’ Blocks and Garrison Headquarters<br />

were built. As a protection against the perceived air threat of the time the barracks<br />

complexes were dispersed and this largely accounts for the present layout of the<br />

Garrison.<br />

During the Second World War Catterick was again expanded to meet the training<br />

requirements of the war time army and as well as a divisional sized administrative<br />

headquarters commanded by a Major General there were 4 brigade size field units<br />

and training organisations based here. Again a POW camp was established in the<br />

Garrison. After the war, Catterick once more settled down to peacetime soldiering.<br />

For many years it became an important centre for the training of National Servicemen<br />

with amenities and barrack accommodation being renewed and restored.<br />

In 1955 the Signals Training Centre was re-titled the Training Brigade Royal<br />

Signals and all Royal Signals officer and soldier training took place here. In 1967<br />

the School of Signals moved to Blandford leaving behind soldier training. On 01<br />

Jan 1973 the ‘Camp’ officially became a Garrison once again. On 01 Jan 1977<br />

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120 Catterick Garrison 12/13<br />

Leisure Time<br />

Commander Training Brigade Royal Signals took over command of the Garrison and<br />

the Headquarters was redesignated Headquarters Training Group Royal Signals and<br />

Catterick Garrison and the Commander’s post became a Royal Signals Brigadier’s<br />

appointment. Headquarters Training Group Royal Signals and Catterick Garrison<br />

was closed on 03 Dec 1993 and Headquarters Catterick Garrison opened. In April<br />

1996, on the formation of HQ 19 Mechanized Brigade, Catterick Garrison became<br />

part of that HQ. This was to last for the next three years until 01 April 1999, when<br />

Headquarters 19 Mechanized Brigade and Catterick Garrison split into two separate<br />

headquarters. In January 2005 Headquarters 19 Mechanized Brigade became<br />

Headquarters 19 Light Brigade as part of the future structure re-rolling. In 2008 19<br />

Light Brigade moved to Northern Ireland and were replaced by 4 Mechanized Brigade<br />

from Germany. With the cessation of “Arms Plots” under Future Army Structures (FAS)<br />

this means that 4 Mechanized Brigade is here to stay. Recent and future developments<br />

will make Catterick Garrison a fantastic posting for Soldiers and their Families in the<br />

52 major and minor units that make up the Garrison.<br />

Development<br />

Catterick Garrison sits on an elevated plateau 2 miles west of the A1 and 2 miles<br />

south of the market town of Richmond. The main Garrison area consists of some<br />

2,400 acres of land with the surrounding training areas of Feldom and Bellerby<br />

adding a further 19,000 acres. Together, with the Catterick Training Area, the<br />

Garrison has responsibility for a sizeable slice of North Yorkshire. Since the takeover<br />

of RAF Catterick, now called Marne Barracks, there are 19 separate barrack<br />

complexes, accommodation for over 9,600 single service personnel and around<br />

2,388 SFAs spread between Catterick, Darlington, Marne, Topcliffe, Dishforth and<br />

Ripon.<br />

Catterick Garrison is in many respects unique amongst military garrison towns. It is<br />

virtually self-sufficient, has its own infrastructure, owning and operating its own water<br />

supply system, a high voltage electricity ring mains and is of course responsible for all<br />

its property and estate maintenance.<br />

The Garrison now includes the outstations of MDHU Northallerton, Alanbrooke<br />

Barracks, Topcliffe, Dishforth and Claro Barracks, Ripon.<br />

The Garrison lies within the boundaries of the Richmondshire District Council and<br />

has developed close and well established links at all levels of Parish, Town, District,<br />

County Government and the emergency services.<br />

The Garrison takes every opportunity to develop, improve and consolidate<br />

relationships with local organisations and the local population, both formally and<br />

informally, by holding regular briefings, presentations and hosting visits and extending<br />

invitations to the civil community to military and social events in the Garrison<br />

and is very strongly supported by the local community. Between 1992 and 1995<br />

the Garrison experienced a significant expansion in military manpower and also,<br />

therefore, the infrastructure required to support them. Simultaneously a major building<br />

modernisation programme was completed at a cost of £140 million. Not only is<br />

Catterick Garrison the largest British Army garrison in the world, it has now been<br />

recognised as a town in its own right within the Richmondshire District Council’s Local<br />

Plan. Under Future Army Structures (FAS) the Garrison has the capacity for further<br />

expansion. The Garrison Headquarters is supporting plans for such expansion.<br />

Recently, Catterick Garrison has undergone a further major programme of investment<br />

and redevelopment to improve the quality of life for Service Personnel, their families<br />

and the local community.<br />

In September 2009, the new Catterick Leisure Centre was officially opened. It<br />

provides three pools, a sports hall and fitness gym alongside a new Regional<br />

Rehabilitation Unit and a County Council library.


Catterick Garrison 12/13<br />

Other recent developments include the Richmond Centre Catering, Retail and Leisure<br />

facility which caters for the majority of Junior Ranks (JR) in Münster Barracks and a<br />

combined Officers’ and SNCOs’ Mess situated in Richmondshire Lines along with<br />

over 1,500 SLAM bedspaces. A much needed Sergeants’ Mess Annex has also<br />

enabled the two regiments in Marne Barracks to accommodate their SNCOs on site<br />

for the first time. At Gaza Barracks there is a new Warrant Officers’ and Sergeants<br />

Mess’, an Officers’ Mess Annex, new Technical Accommodation which includes<br />

the Regimental HQ building and LAD and more recently a new SLAM block providing<br />

394 bedspaces. The Catering, Retail and Leisure facility will be delivered mid 2012.<br />

Discussions also continue with a developer to deliver a modern town centre and<br />

The Defence Infrastructure Organisation (DIO) has signed an agreement with<br />

Birmingham-based Lingfield Securities to carry out proposals for the development of<br />

the latest phase of a new town centre at Catterick Garrison, in the area of the Central<br />

Sports Ground.<br />

The project, with a development value in excess of £25 million, will see the creation<br />

of up to 120,000 sq ft of much needed retail and leisure floorspace spread across<br />

approximately 20 units, as well as circa 300 car parking spaces and a 60 to 80 bed<br />

hotel within the 3.50 hectare site.<br />

With outline planning for the masterplan of the Town Centre already in place, detailed<br />

planning consent will be sought by Autumn 2012, with work on site expected to start<br />

Spring 2013 and a completion date by 2014.<br />

Community Engagement – The Military Civil Integration (MCI) Project<br />

1. The Service Personnel Command Paper (SPCP), published in 2008, set out the<br />

Nation’s commitment to service personnel and their families in the fields of<br />

employment, housing, medical care and education. More recently, the Armed Forces<br />

Covenant included additional commitments as well as restating the outstanding<br />

commitments of the SPCP, and these were consolidated in the Catterick Garrison<br />

area by North Yorkshire County Council’s adoption of the Armed Forces Community<br />

Covenant on 30 June 2011.<br />

2. The MCP brings together military and civil communities in support of our service<br />

personnel, their families and ex-service personnel, and has resulted in real benefits to<br />

all sides. The Army Welfare Service was represented on the initial Project Board, and<br />

continues to have a seat on the recently constituted North Yorkshire Armed Forces<br />

Board, which has developed from the Community Covenant.<br />

3. Enquiries relating to Community Engagement or the MCP can be directed to the<br />

Staff Officer responsible for building and maintaining engagement mechanisms with<br />

MCP civil partners, military stakeholders and third sector organisations in the region:<br />

Mr Mark Logie, HQ15 (NE) Bde, Building 107<br />

Imphal Barracks, York YO10 4HD<br />

Mil Tel: 94777 2056<br />

Civ Tel: 01904 662056<br />

Mobile: 07796 176373<br />

Email: mark.logie906@mod.uk<br />

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The Infantry Training Centre Catterick<br />

(ITC C)<br />

ITC Catterick (ITC (C)) is part of the School of Infantry (SCHINF) which is an operating<br />

division of the Army Recruiting and Training Division (ARTD) with its HQ at Upavon<br />

in Wiltshire. ITC (C)’s aim is to provide trained Infantry soldiers to serve with all<br />

Regiments of the Foot Guards, Line Infantry, Parachute Regiment and the Gurkhas.<br />

SCHINF provides all individual training which make up 26% of the Army.<br />

Background<br />

The ITC (C) has been open since 1 May 1995 when it took over the responsibility<br />

for Infantry training from the three Army Infantry Training Battalions then based at<br />

Catterick, Strensall and Ouston. As well as all initial training for the Infantry for both<br />

Regular and Territorial Army (TA), ITC (C) also conducts phase 3 training for the<br />

Infantry Corp of Drums, Pipes and Drums and All Arms Drill courses with the School<br />

of Ceremonial. In addition, Pre-Parachute Selection courses are run for trainee<br />

soldiers joining the Parachute Regiment and for volunteers for 16 Air Assault Brigade.<br />

The creation of ITC (C) has centralised these aspects of training on a scale not seen<br />

since National Service. Since 23 Jul 2001 HQ SCHINF has also been located at Vimy<br />

barracks. It commands ITC (C), The Infantry Battle School (Brecon), Support Weapons<br />

Wing Warminster and the School of Bagpipe Music and Highland Drumming<br />

Edinburgh.<br />

Location<br />

The ITC (C) occupies both Vimy and Helles Barracks in the south quadrant of the<br />

Garrison site and adjacent to Catterick Training Area of which it is the major user.<br />

Training is also conducted at Warcop, Gal<strong>low</strong>ay, Kirkcudbright, Garelochhead,<br />

Otterburn, Ripon Park and Sennybridge. Halton is used for adventure training.<br />

General Description<br />

ITC (C) is responsible for training an annual output of some 3200 trainees. To meet its<br />

training remit, the ITC (C) is organised into two training Battalions (1 & 2 ITBs) and an<br />

Headquarters and Support Battalion (ITC HQ).<br />

1ITB is responsible for the conduct of the Combat Infantryman’s Course (CIC) for all<br />

Line Regiments.<br />

2ITB is responsible for the training of recruits to the Foot Guards, Parachute Regiment<br />

and Gurkhas. It is also responsible for the All Arms Parachute Selection Course (P<br />

Company) and the Gurkha language wing (GLW). Anzio Company is responsible for<br />

a number of short courses including Phase 2 training for all Infantry Junior entrants<br />

from the Army Foundation College at Harrogate. It is also responsible for a potential<br />

JNCO Short Course for the TA which has been running since April 1996 and has been<br />

a great success, the aim being to assess as objectively as possible whether a TA soldier<br />

has the potential to be a JNCO.<br />

The Headquarters Battalion (ITC HQ) provides the administrative and logistic support<br />

for the whole of the ITC (C). In total the ITC (C) is established for 849 military and 311<br />

civilian posts.<br />

The organisation of training for the CIC is structured on an intake system. The ITC (C)<br />

is geared to receive a regular soldier intake of up to 252 every fortnight with up to an<br />

additional 168 TA Infantry soldiers every alternate fortnight. This planning yardstick is<br />

governed, principally by resources available to training. Training takes place within<br />

Divisional Companies and encourages Regimental identity from day one. This training<br />

structure applies to all companies within the ITC (C), however the Foot Guards and


Catterick Garrison 12/13<br />

the Parachute Regiment complete a slightly, longer CIC and both are “stand alone”<br />

companies although the Foot Guards train with the Infantry of the Line companies for<br />

all field training as these facilities are primarily geared to training a company at a time.<br />

The Gurkha’s complete a separate and much longer course of 37 weeks which<br />

includes English language training.<br />

In addition to the courses mentioned above the ITC (C) also has responsibility for a<br />

range of other courses including All Arms Pre SAS Selection Infantry Skills courses to<br />

prepare non-Infantry potential students for SAS selection. It also administers tri-service<br />

trainees undergoing Parachute training at RAF Brize Norton, assists with Army Cadet<br />

Camps and “Look at Life” activities. Through the Gurkha Language Wing the ITC (C)<br />

provides English and Nepali language training for the Brigade of Gurkhas.<br />

Frenchgate<br />

guest house,<br />

richmond, north Yorkshire<br />

The Frenchgate Guest House<br />

is in Richmond Old Town,<br />

panoramic views overlooking<br />

River Swale, Catterick Garrison<br />

Rooms from £82 per night<br />

Visit our website<br />

www.66frenchgate.co.uk<br />

Or telephone on<br />

(+44) (0)1748 823421<br />

Mobile: 07889 768696<br />

info@66frenchgate.co.uk<br />

123<br />

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124 Catterick Garrison 12/13<br />

Leisure Time<br />

The Forbidden Corner<br />

... is one of England’s most recent follies.<br />

The brainchild of Mr C.R. Armtrong 0 B E, it was originally built as<br />

a private folly but due to public demand was subsequently opened.<br />

A unique labyrinth of tunnels, chambers, follies and surprises created in a four-acre<br />

garden in the heart of the Yorkshire Dales. The Temple of the Underworld, the Eye<br />

of the Needle, a huge pyramid made of translucent glass, paths and passages that<br />

lead nowhere, extraordinary statues at every turn. The Cat and Mouse Experience, a<br />

series of underground tunnels with life size sculptures, plus a rather large surprise<br />

at the end. There are decisions to make and tricks to avoid, a day out with a<br />

difference which will challenge and delight children of all ages. Why not take a<br />

break in this enchanting environment? In one of our four self catering<br />

accommodations ideal for families & groups of visitors, they are situated in<br />

beautiful Coverdale with a free day pass with all stays.<br />

Opening times for 2012<br />

Every day from 1st April - 31st October<br />

& then Sundays until Christmas<br />

Mon - Sat 12 noon until 6pm<br />

Admission is by pre-booked tickets only. Sundays & Bank Holidays 10am until 6pm<br />

To reserve your ticket please telephone<br />

01969 640638 - www.theforbiddencorner.co.uk<br />

Tupgill Park Estate, Coverham, Middleham, Leyburn, North Yorkshire DL8 4TJ<br />

Come and see our huge range of cycles at<br />

ARTHUR CAYGILL CYCLES<br />

Bikes for all the family<br />

● Mountain Bikes ● Ladies Bikes<br />

● Road Bikes & Hi-brids ● Children’s Bikes etc<br />

Interest Free Credit (written details on request)<br />

Huge Range of<br />

Clothing & Accessories<br />

Shoes & Triathlon Equipment<br />

Full repair service on all makes, specialist wheel building,<br />

Time-Trial & Triathlon cycles HAND-BUILT on the premises.<br />

CALL IN FOR THE LATEST SPECIAL OFFERS<br />

All year round savings club for the special present<br />

10% Forces Discount<br />

Open 7 days Mon-Sat 9am- 5.30pm, Sun 11am-4pm<br />

Borough Road, Gal<strong>low</strong>fi elds Trading Estate,<br />

Richmond, North Yorkshire DL10 4SX<br />

Tel: 01748 825469<br />

www.arthurcaygillcycles.co.uk<br />

Pinarello, Bianchi, Claud Butler, Scott, Dawes, Colnago, Giant, GT, Mongoose


Catterick Garrison 12/13<br />

Catterick Racecourse<br />

offers a friendly, fun day out<br />

for all the family and with<br />

racing all year round there are<br />

plenty of days to choose from.<br />

ADMISSION PRICES<br />

Grandstand & Paddock £15.00<br />

OAPs £12.00<br />

Course Enclosure £5.00<br />

Punters Package £21.00<br />

No discount is available for group bookings.<br />

GROUP BOOKING RATE<br />

Grandstand & Paddock £12.00<br />

*Under 16’s go free when accompanied by an adult.<br />

Special Discounts for<br />

Armed Forces Personnel<br />

Under 16’s go FREE*<br />

To Book Tickets or Request Further Info<br />

Call: 01748 811478<br />

info@catterickbridge.co.uk<br />

www.catterickbridge.co.uk<br />

1st February - 22nd December<br />

Monday-Saturday 10am - 4.30pm<br />

Open Sunday 12.30 - 4.30pm<br />

From 1st April - 31st October<br />

125<br />

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126 Catterick Garrison 12/13<br />

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Catterick Garrison 12/13<br />

Places of Interest<br />

Richmondshire District<br />

The District is comprised of some 100 parishes covering an area of about 500<br />

square miles. It includes two of the county’s most picturesque dales, Swaledale and<br />

Wensleydale.<br />

Some of the most beautiful country is to be found along the banks of the River Swale<br />

which falls over 400 feet within the District and is the fastest f<strong>low</strong>ing river in the United<br />

Kingdom.<br />

Wensleydale, of cheese and racehorse fame, is perhaps the most colourful of all<br />

the Yorkshire Dales and includes the well known beauty spots of Hardraw Force and<br />

Aysgarth Falls.<br />

The Scots Dyke, the remarkable earthwork which extends from Scotland to Central<br />

Yorkshire is still visible. It is generally thought to have been the work of Ancient<br />

Britons. In Roman times the station of Cataractonium was situated near the present<br />

Catterick Race Course. This guarded the main route from London to the North at the<br />

actual ford across the Swale near the Agricola Bridge now carrying the old A1.<br />

The area is rich with castles, monasteries, medieval ruins and many well preserved<br />

manor houses. A wealth of churches which still reflect their grandeur and architecture<br />

can all be found in this area.<br />

Richmond<br />

Few towns can equal the magnificence of Richmond. Its great cobbled market place;<br />

its narrow wynds and street names; its fragments of town walls and gates and lastly<br />

but above all its magnificent Norman Castle built after the Battle of Hastings in 1066.<br />

Richmond and District Civic Society has erected plaques to identify places and links<br />

with famous people. To tour these plaques visit Richmond Tourist Information Centre,<br />

Victoria Road, who can provide you with a detailed map.<br />

Richmond is a fine market town on the banks of the River Swale guarding the<br />

entrance to Swaledale and a convenient centre for touring the Yorkshire Dales.<br />

Catterick Garrison, closely associated with the town of Richmond, is about 2½<br />

miles away and has a special place in the memories of a whole generation who did<br />

National Service.<br />

Markets are held outside on Saturdays and indoors in the Market Hall on Tuesdays<br />

and Thursdays.<br />

There are plenty of tea rooms, cafés, restaurants, hotels and pubs. Parking can be<br />

found in Richmond Market Place. Conditions are stipulated on the discs which are<br />

available from most businesses in the Market Place. Disc parking al<strong>low</strong>s motorists<br />

to park for up to 2 hours free of charge Monday – Saturday 8.00am to 6.00pm.<br />

Disabled parking is around the edge of the Market Place adjacent to the pavement.<br />

For further information on the history of Richmond, things to do and maps of the visit<br />

www.richmond.org.uk<br />

127<br />

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128 Catterick Garrison 12/13<br />

Leisure Time<br />

Great value<br />

car and van hire.<br />

Including prestige vehicle hire<br />

for all military staff.<br />

To book call 01325 551 503<br />

or visit europcar.co.uk<br />

quoting Promo Code 51456610<br />

Up to<br />

20%<br />

off<br />

Offer cannot be used in conjunction with any other offer. Valid at participating branches only. UK hires include<br />

unlimited mileage, Collision Damage Waiver (subject to excess), road tax and VAT but exclude fuel. Subject to<br />

availability and driver qualification. Europcar standard terms and conditions of rental apply. Visit europcar.co.uk<br />

for full terms and conditions. © 2012 Europcar.<br />

Quality Caravans and Motorhomes<br />

at Realistic Prices<br />

BEECHWOOD LEISURE<br />

Many Caravans Complete With Full Awning<br />

Starter Packs Included in Price!<br />

USED CARAVAN SPECIALISTS<br />

• Caravans Wanted<br />

• Best Prices Paid<br />

• Licensed Credit Broker<br />

• P/Ex Welcome<br />

CARLTON<br />

MINIOTT,<br />

THIRSK<br />

TEL: 01845 523500/527284<br />

www.beechwoodleisure.co.uk


Catterick Garrison 12/13<br />

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Foxglove Covert Field Centre<br />

Signs of Spring at<br />

Hipswell Habitat<br />

� Interactive displays and audio<br />

visual equipment<br />

� Temporary exhibitions<br />

� Themed family event days<br />

� Ken Hoole Study Centre<br />

A walk through Bramble wood<br />

– Hipswell Habitat<br />

� Educational events and<br />

children’s activities<br />

� Conference and event facilities<br />

� Locomotion No.1, built by railway<br />

pioneer George Stephenson<br />

There really is something for everyone!<br />

Head of Steam - Railway Museum, North Road Station, Darlington DL3 6ST<br />

Tel: 01325 460532 Email: headofsteam@darlington.gov.uk Website: www.head-of-steam.co.uk


Catterick Garrison 12/13<br />

Places to<br />

Visit<br />

Hipswell Habitat<br />

Hipswell Habitat is a community project using arts, crafts and the environment to<br />

bring people together and provide a ‘haven’ for everyone to enjoy.<br />

The project is based at Hipswell Lodge, home of the Army Welfare Service and is<br />

designed to be accessible to both civilian and military members of the community<br />

alike. ‘Community’ is used in its widest sense and includes all members no matter<br />

what cultural background, age, sex or ability they fall into.<br />

Facilities available for community orientated activities include an activity room<br />

designed for arts and crafts use, within this is a six station internet suite for training<br />

and project based activities. Next door is an events room with seating, a stage, coffee<br />

bar area and power point projector and screen making it a very flexible room for a<br />

range of uses. A bunga<strong>low</strong> on the site has a fully fitted kitchen, small ‘creche style’<br />

room and an informal meeting room for more relaxed gatherings, meetings and<br />

coffee mornings etc.<br />

All of these rooms can be booked by calling 01748 872912 and asking for a<br />

booking form. Further information on activities that can be run at Hipswell Habitat are<br />

also available on this number.<br />

There is much more to the project than rooms to book though, the grounds around<br />

the Lodge also form part of the Habitat and projects include a conservation garden,<br />

garden projects including borders to plant and maintain, nature trails, wildlife pond,<br />

and if you are a bird lover, there is a bird hide with a large feeding station and nest<br />

boxes erected, so you can watch the daily comings and goings of the birds, and<br />

observe the different species, from blue tits to nuthatches, to name but a few! There is<br />

also a vegetable and fruit garden and a range of other projects that we are currently<br />

developing. The Woodland Trail called ‘Bramble Wood’, funded through the Big<br />

Lottery’s Breathing Places fund, continues to be developed. The Habitat is home to<br />

the ‘Play Trail’, again funded by the Lottery, both of which are open for everyone to<br />

come and explore.<br />

Environmental projects are being developed but as with all the elements of Hipswell<br />

Habitat the vision is that members of the community will come forward with ideas<br />

and offers of help in developing projects and running activities. This is a community<br />

project and it needs the community to take it to its heart, get in touch, join us, make<br />

new friends and enjoy a haven in the midst of Catterick Garrison.<br />

To find out more about the projects and to get involved please contact us on<br />

telephone 01748 872912.<br />

Foxglove Covert Local nature Reserve<br />

The award-winning Foxglove Covert Local Nature Reserve adjacent to Cambrai Lines<br />

at Catterick Garrison has a remarkable mix of habitats and species. The reserve<br />

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contains semi-natural woodland, heathland, f<strong>low</strong>er-rich grassland, streams, ponds, a<br />

lake, wil<strong>low</strong> and alder carr, conifer woodland and wetland.<br />

Some of the most attractive habitats have been deliberately created since the reserve<br />

was established in 1992. For example, the lake was once a water supply reservoir<br />

that had become completely filled-in and overgrown. Restoration to form the scenic<br />

and wildlife-rich feature that visitors can see today involved clearance of many conifer<br />

trees and removal of over 6,000 tons of sediment. In March 2011 the lake was<br />

doubled in size to improve this habitat for water birds, Water Voles, invertebrates and<br />

amphibians.<br />

In contrast a wetland area with ponds, reed beds, marshes and a boardwalk that<br />

gives easy access to them, was created afresh in 2008 and provides a valuable<br />

breeding site for waders. A tower hide to view it was constructed in 2009.<br />

As well as habitats, the reserve boasts a state-of-the-art Field Centre, purpose-built<br />

to provide facilities for the visitor, for educational use and to accommodate bird<br />

ringing activities. The Field Centre is equipped with interactive interpretive panels, an<br />

observation beehive (with real honey bees) and an activity room that functions as an<br />

educational space or meeting room. From the activity room you can look out onto a<br />

garden through a ‘one-way’ viewing window so wildlife visiting the feeding station can<br />

be watched at close quarters.<br />

Since entering into Environmental Stewardship with Natural England in 2010 there<br />

have been many recent developments. For instance, a new wheelchair accessible hide<br />

and bridge have been created at the lake. The paths and walkways have all been<br />

upgraded and an Outdoor Classroom has been built in the woods so that school<br />

children can gain more from their visits.<br />

The reserve is managed to maximise the range of wildlife and to make it accessible to<br />

people. The purpose of Local Nature Reserves, such as Foxglove Covert, is to make<br />

nature available to people for their enjoyment and education. Visitors can fol<strong>low</strong> a<br />

self-guided Discovery Trail, explore the reserve along a network of paths or join in<br />

one of the regular guided walks or other events. There are opportunities for people<br />

who would like to take an active role in looking after the reserve. During the winter<br />

months there are regular habitat management days open to all, while in summer the<br />

emphasis is on maintenance to ensure that the reserve is as welcoming as possible.<br />

Though on land owned by the Ministry of Defence, the reserve is leased to an<br />

independent Management Group. Much of the practical management work and the<br />

fund-raising necessary to keep the reserve going are carried out by volunteers from<br />

both the military and civilian communities.<br />

As a Local Nature Reserve, declared by Richmondshire District Council, Foxglove<br />

Covert is intended as a facility for use by members of the community. We encourage<br />

use by schools, community groups, families and individuals. Reserve Managers based<br />

at the reserve can help organise your visit. They can be contacted on 01748 831113<br />

or 07754 270980.<br />

Foxglove Covert is accessible through Cambrai Lines, Munster Barracks on Ava Road,<br />

Catterick Garrison. Sat Nav postcode: DL9 3PZ.<br />

For further information visit the website: www.foxglovecovert.org.uk


Catterick Garrison 12/13<br />

Opening hours are 0900-1700 hrs Mon-Fri and 1000-1600 hrs weekends and bank<br />

holidays.<br />

Richmond Castle<br />

One of the greatest Norman fortresses, built to subdue the north, with commanding<br />

views of the market town of Richmond and the Yorkshire Dales from its spectacular<br />

keep. Explore the castle’s links to the legends of King Arthur and the ghostly<br />

drummer boy.<br />

15% discount on standard admission prices for Catterick Garrison Personnel and<br />

families. Simply show your MOD ID card at the admission point to the castle. Terms<br />

& Conditions: Not valid on special event days or in conjunction with any other offer,<br />

no cash alternative.<br />

For more information Tel: 01748 822493<br />

or visit www.english-heritage.org.uk/richmondcastle<br />

Opening Hours:<br />

01 Apr – 30 Sept: Daily, 1000-1800 hrs<br />

01 Oct – 4 Nov: Thurs to Mon 1000-1600 hrs<br />

5 Nov – 28 March: Sat and Sun 1000-1600 hrs<br />

Prices: Adult £4.70, Child £2.80, Concession £4.20<br />

newby Hall and Gardens<br />

Ripon, North Yorkshire HG4 5AJ Tel: 0845 4504 068<br />

www.newbyhallgardens.com<br />

Designed by Sir Christopher Wren, with some of Britains finest Robert Adam interiors.<br />

Newby Hall is home to a wonderful collection of Chippendale furniture, Gobelins<br />

tapestries and classical statuary. With 25 acres of award winning gardens including<br />

one of Europe’s largest double herbaceous borders, an enchanting woodland walk<br />

and a miniture railway, young visitors will also enjoy the exciting adventure gardens.<br />

The Richmondshire Museum<br />

Ryders Wynd, Richmond, North Yorkshire DL10 4JA. Open daily from 1st April to<br />

end of October from 1030-1600 hrs. At other times by appointment, in writing or<br />

telephone Richmond 825611. The museum tells the story of Richmondshire and its<br />

people. Displays cover local trade, transport, lead mining a medieval cruck house<br />

containing domestic bygones, the James Herriot surgery set from the BBC’s “All<br />

Creatures Great and Small”, Barkers’ chemist shop (from Catterick Garrison), Grinton<br />

post office, textiles and needlecraft also Fenwick Grocers Shop. Full disabled access.<br />

Admission charge.<br />

The Green Howards Museum<br />

Trinity Church Square, Richmond, North Yorkshire DL10 4QN.<br />

Tel: 01748 826561. www.greenhowards.org.uk<br />

This famous North Yorkshire Regiment was founded in 1688 and its campaigns<br />

from 1690 onwards are illustrated with original uniforms, gallantry awards, medals,<br />

Regimental silver and many other relics, including interactive video of WW1, WW2<br />

and Post WW2.<br />

Open: Monday – Saturday 1000-1630 hrs – last admission 1600 hrs<br />

Sundays 1230-1630 hrs from the 1st May-31st October<br />

Closed from 25th December 2011 – 31st January 2012<br />

Offer to Serving Army Personnel free, U13 Children free.<br />

Young People 13-18 yrs £1.00<br />

Georgian Theatre Royal<br />

Victoria Road, Richmond, North Yorkshire DL10 4DW. Live shows throughout the year<br />

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in the oldest theatre in the UK surviving in its original form, built in 1788. The Theatre<br />

Museum includes original Playbills and the UK’s oldest painted scenery. Open daily<br />

from mid February to early Dec for tours 1000 hrs, last tour 1600 hrs. Turn up on<br />

the hour. Groups of 10+ should pre-book Tel: 01748 823710. Suggested donation<br />

£3.50 (child £1.00). Box Office for all show tickets: 01748 825252<br />

www.georgiantheatreroyal.co.uk<br />

Easby Abbey<br />

Open daily. South-east of the town, reached by a pleasant (well signposted) riverside<br />

walk, are the considerable remains of the Premonstransian abbey founded 1152.<br />

Near the gatehouse is St Agatha’s church, mostly Early English, with Norman font,<br />

13th century wall paintings and 14th century glass.<br />

Theatres and Cinemas<br />

The fol<strong>low</strong>ing are within an hours drive from Catterick Garrison.<br />

Georgian Theatre Royal, Richmond Tel: 01748 823710/825252 (Box Office)<br />

Darlington Arts -Tickets and Information Tel: 01325 486555<br />

Canon Cinema, Darlington Tel: 01325 462745<br />

Showcase Cinema, Teesside Leisure Park Tel: 01642 633111<br />

Tickets: 0871 220 1000<br />

The Station, Richmond Tel: 01748 823062 (Box Office)<br />

Tel: 01748 850123 (General)<br />

Tel: 01748 825340 (Seasons Restaurant)<br />

Richmond Operatic Society<br />

This is an amateur group who produces two musical shows a year in May/June and<br />

November/December at the Georgian Theatre Royal, Richmond. Rehearsals are held<br />

in the Operatic Hall, Bargate on Tuesdays and Thursdays at 1930-2130hrs.<br />

Recent productions have been “Calamity Jane”, “Fiddler on the Roof”, “The Pirates of<br />

Penzance”, “Kiss Me Kate”, “The Good Companions” and “The Wizard of Oz”.<br />

We welcome people who enjoy singing and dancing or who would like to work as<br />

part of the backstage team.<br />

For further information please log on to www.richmondoperatics.com<br />

The Station<br />

The award-winning Station attracts over 340,000 visitors a year, offering Film, Food<br />

and Art, seven days a week, all under the one roof. There are two cinema screens,<br />

showing everything from art-house to blockbusters; a café bar and restaurant; an art<br />

gallery on two floors; a heritage centre, and a collection of artisan food producers.<br />

It’s no wonder that the place is always buzzing. There is also a busy programme of<br />

community classes and events for local residents.<br />

Facilities<br />

The Station welcomes everyone from families to business groups and has rooms<br />

available for private hire including a 14-seat boardroom and the popular Swale<br />

Room holding up to 30. Audio-visual equipment and wi-fi internet access are<br />

available, and catering, from a sandwich to a formal lunch, is provided by Seasons<br />

Restaurant. The Station platform is also available for hire for events.<br />

See the latest information for what’s on, community events, art exhibitions and room<br />

hire at: www.thestation.co.uk


Catterick Garrison 12/13<br />

Artisan Food Producers<br />

The Station is home to several local food artisans all making and selling their<br />

produce on site. Visitors can taste freshly baked bread, handmade cheese, traditional<br />

ales from the micro-brewery, delicious home-made cakes, fudge, fresh pasta, and<br />

award-winning ice-cream.<br />

The Station Cinema<br />

To pre-book and pay for cinema tickets in advance ring 01748 823062. The<br />

box office is open Weekdays: 1600-2100 hrs (or earlier if we have a matinee<br />

performance); Saturday: 1200-2100 hrs, and Sunday: 1200-1930 hrs. (A charge of<br />

£1 payable per card transaction over the phone.) Please be patient if our line is busy.<br />

The best times to call are between 1815 & 1930 hrs or between 2015 & 2100 hrs.<br />

For full details of programmes and special offers see www.stationcinema.com<br />

Seasons Restaurant<br />

The restaurant and café are open from 0900-2100 hrs (1900 hrs on Sundays). Last<br />

food orders are 2100 hrs. For bookings/enquiries please ring (01748) 825340 or<br />

email: enquiries@restaurant-seasons.co.uk<br />

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136 Catterick Garrison 12/13<br />

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Catterick Garrison FM<br />

For all the latest news on what’s happening in the garrison tune in to 106.9<br />

Garrison FM<br />

106.9 Garrison FM<br />

Part of the Garrison Radio group. The army’s independent radio network<br />

For all the latest news on what’s<br />

happening in Catterick Garrison tune<br />

in to 106.9 Garrison FM.<br />

Call in and see us at our studios in<br />

the Londis shop on Shute Road or<br />

Tel: Catterick mil. 2424 or<br />

01748 872424.<br />

Visitors’ Centres<br />

Note: Opening days/times and admission fees may be subject to change, please<br />

check beforehand.<br />

Darlington Railway Centre & Museum. North Road Station, Darlington DL3 6ST.<br />

See a remarkable collection which includes engines, carriages, wagons a large<br />

gauge- model railway and Stephenson’s “Locomotion” which hauled the first train<br />

when the line opened in 1825. Tel: 01325 460532 for further information.<br />

Wensleydale Railway. With pick up points at leeming Bar, Redmire, Bedale and<br />

Leyburn. (main parking at Leeming Bar).<br />

Daily services take you on a scenic journey to market towns and dales villages.<br />

Something for all the family – all year round, much more than a train ride...<br />

Information Line: 08454 50 54 74 or see www.wensleydalerailway.com<br />

North Yorkshire Moors Railway. Pickering-Levisham-Goathland-Grosmont.<br />

Re-live the Golden Age of Seam on one of Britain’s most popular heritage railways.<br />

Travel on the 18 mile line through the north Yorkshire moors National Park. Special<br />

events and dining trains run throughout the year. Advance Bookings and Information<br />

Tel: 01751 472508 or see www.nymr.co.uk<br />

Eden Camp Modern History Theme Museum, Malton, North Yorkshire YO17 6RT.<br />

Malton Experience the sights and sounds of World War Two on both the Front Line<br />

and the Home Front and the role played by British and Commonwealth Military Forces<br />

since 1945 up to the present day. Al<strong>low</strong> four hours for this visit in order to experience<br />

the whole six acre site which includes a children’s assault course/play area. Tel:<br />

01653 697777 for further information www.edencamp.co.uk


Catterick Garrison 12/13<br />

Dales Countryside Museum. Station Yard, Hawes, North Yorkshire DL8 3NT. This<br />

fascinating museum tells the story of the people and landscape of the Yorkshire Dales,<br />

past and present. Open daily 10am to 5pm except Christmas. Tel: 01969 666210<br />

for further details. www.yorkshiredales.org<br />

Forbidden Corner. Tupgill Park Estate, Coverham, Middleham Leyburn, North<br />

Yorkshire DL8 4TJ. Just when you thought it was safe to go in to the garden, who<br />

dares visit the Forbidden Corner. Open daily from 01 April until 31 October<br />

and Sundays until Christmas from 1200-1800 hrs. Admission is by booking only<br />

throughout the season.<br />

To reserve your tickets Tel: 01969 640638 or 01969 640687.<br />

Leaflets and further information on things to do and see while you are in this part of<br />

the country can be found by visiting the Tourist Information Centres be<strong>low</strong> or Catterick<br />

HIVE.<br />

If you have enjoyed a good day out somewhere and can recommend it to others,<br />

please write and tell us. Our address is Army Welfare Service, Hipswell Lodge, Smuts<br />

Road, Catterick garrison DL9 3AX.<br />

Tourist Information Centres<br />

Leyburn<br />

Leyburn Tourist Information Centre, 4 Central Chambers, Leyburn, North Yorkshire<br />

DL8 5BB. Tel: 01748 828747 for opening times.<br />

Northallerton<br />

Northallerton Tourist Information Centre, The Applegarth Car Park, Northallerton,<br />

North Yorkshire DL7 8LZ. Tel: 01609 776864. Open: March to October Monday to<br />

Friday (1000-1600 hrs) and Saturday (1000-1300 hrs).<br />

Shopping<br />

Markets<br />

The local small towns of Richmond, Northallerton and Darlington all have their own<br />

indoor and outdoor markets. The famous Catterick Sunday Market, at Catterick<br />

Racecourse, is right on our doorstep.<br />

Major Stores<br />

Whilst shops in the local towns sell everything to meet our day to day needs<br />

sometimes we all feel like going somewhere different. We are very fortunate that<br />

within an hour or so we can be in Durham, Gateshead or Newcastle to the north or<br />

Harrogate, Leeds, or York to the south.<br />

Here are a few other suggestions:<br />

Teeside Retail Park and Leisure Complex, Stockton on Tees<br />

Open: Monday to Saturday 0900-2000 hrs,<br />

Sunday 1000-1600 hrs.<br />

Or see: www.thornaby.com/acatalog/teeside_park.html for Links to Leisure and<br />

Shopping.<br />

McArthurGlen Designer Outlets.<br />

At A19/A64 interchange south of york fol<strong>low</strong> signs for the designer Outlet. Open<br />

1000-1800 hrs Mon, Tue, Wed, Fri and Sat. Thu 1000-2000 hrs,<br />

Sun 1100-1700 hrs.<br />

Tel: 0800 316 4352 or see www.mcarthurglen.com/york for further information.<br />

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Richmond Castle.<br />

Richmond Castle.<br />

Castle wynd in Richmond.


Catterick Garrison 12/13<br />

Catterick Golf Club is located within the Garrison grounds and is widely regarded as one of the<br />

finest courses in North Yorkshire. The course offers stunning views and the rolling fairways and<br />

fast greens provide an enjoyable challenge to golfers of all abilities.<br />

The Golf Club has strong links to the garrison as the home of Garrison Golf League and as<br />

host to a large number of army matches, competitions and golf days. We have a large military<br />

membership and offer a range of flexible membership options designed to suit the needs of<br />

Army Personnel.<br />

The Clubhouse is open to non-members for lunch and has a reputation for excellent food.<br />

The function room is available to hire for private functions.<br />

Club Professional Alex James runs a fully stocked Pro Shop offering leading brands at<br />

competitive prices and provides expert tuition for individuals of all abilities as well as group<br />

lessions for juniors, ladies and beginners. Junior coaching sessions run from April to October<br />

every Saturday between 1.00 and 2.00pm. £3 per week, Booking required.<br />

For more information please call 01748 833 268(sec) or 01748 833 671(pro), email<br />

secretary@catterickgolfclub.co.uk or visit www.catterickgolfclub.co.uk<br />

Catterick G.C, Leyburn Road, Catterick Garrison, DL9 3QE<br />

139


140 Catterick Garrison 12/13<br />

Leisure Time<br />

Save money - make new friends<br />

Brew your own Wine & Beer<br />

We have the Top Quality Kits &<br />

Equipment needed to make your<br />

favourite drinks at home.<br />

Call in or check out our website<br />

Hop &<br />

Grape<br />

117-119 North road,<br />

Darlington<br />

01325 380780<br />

email: enquiries@hopandgrape.co.uk<br />

www.hopandgrape.co.uk<br />

Let your<br />

ImagInatIon<br />

Soar<br />

the uk’s oldest working theatre<br />

in its original form<br />

guided tours<br />

&<br />

theatre events<br />

rIchmond north<br />

yorkshIre<br />

01748 825252<br />

www.georgiantheatreroyal.co.uk


The Friar’s Head at Akebar<br />

Catterick Garrison 12/13<br />

Traditional Country Pub - Free House, Real Ales<br />

Dine under grape vines in the most romantic candlelit restaurant in the Yorkshire Dales. Excellent locally<br />

sourced food and wines, served a la carte 7 days each week. 6 miles from Leeming.<br />

A6136 M5 Catterick Garrison<br />

Also a very special experience is the painted vaulted Fresco Hall at the centre of the West Wing private suite<br />

of rooms. Perfect for parties with music for dining and dancing, if wished, or for small intimate dinner parties.<br />

WENSLEYDALE GOLF at Akebar<br />

Supporting our Services<br />

Green Fee Discount<br />

9 and 18 hole Courses<br />

Driving range complex with spectacular Dale views.<br />

EGU registered<br />

Groups and Corporate Packages available by arrangement<br />

PGA Professional / Private lessons available<br />

01677 450201 or 01677 450591 Email: info@akepark.com www.akebarpark.com<br />

Akebar Park, Wensleydale, North Yorkshire DL8 5LY<br />

2010 - £5,000<br />

2011 - £7,000<br />

141<br />

Akebar A 684 6MILES RAF Leeming


142 Catterick Garrison 12/13<br />

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Catterick Garrison WI<br />

Catterick First Garrison WI was formed in September 2006 and is the first ever WI to<br />

be based on an Army Garrison. The members of the WI at Catterick are a group of<br />

women who are part of the community from both military and civilian backgrounds.<br />

Membership also includes a wide age range.<br />

We are an informal, fun-loving group who enjoy a variety of different subjects<br />

and experiences at our meetings; these have included belly dancing, cookery<br />

demonstrations, alternative therapies and guest speakers.<br />

Meetings are generally held on the first Wednesday of each month in the Evergreen<br />

room at the Hipswell Habitat. For further information contact the HIVE Information<br />

Centre.<br />

Come along and experience new friends, new skills and a new lease of life.


Catterick Garrison 12/13<br />

Sporting Activities<br />

The white Rose Bowl<br />

White Rose Community Centre & Bowl, Hipswell Road West, Catterick Garrison<br />

DL9 3BH<br />

The White Rose Bowl is situated within the White Rose Community Centre and offers a<br />

4 lane, 10-pin bowl with computerised scoring. There is a large lounge/ bar area and<br />

The Bowl may be hired for private hire or children’s parties.<br />

It is a popular and comfortable place to go where you are all made very welcome,<br />

The Community Centre is open to all single and married soldiers, dependants and<br />

MOD civilians.<br />

For further information and bookings please contact the Group Manager at the White<br />

Rose Community Centre on Tel No: 01748 834698<br />

Catterick Golf Club<br />

Leyburn Road, Catterick Garrison, North Yorkshire DL9 3QE. The 18 hole course is<br />

maintained to a very high standard, and is regarded as one of the best in the region.<br />

It offers an enjoyable challenge to all levels of golfer. The club provides first class<br />

facilities and service personnel are most welcome. Membership fees are extremely<br />

competitive and are flexible to suit the needs of Service Personnel. The Ladies Section<br />

runs its own competitions and is keen to recruit new members. There is a thriving<br />

Junior Section.<br />

The professional gives lessons, and beginners are welcome irrespective of age. He<br />

has a well-stocked shop which provides new and used clubs, and the hire of clubs<br />

can be arranged.<br />

Excellent bar and catering facilities are on hand for members and visitors.<br />

Food served daily from 1000-1500 hrs unless previously arranged. The Clubhouse<br />

is available for private functions (subject to availability). Further information may be<br />

obtained from the Secretary. Telephone 01748 833268.<br />

Email: secretary@catterickgolfclub.co.uk www.catterickgolfclub.co.uk<br />

westfields Tennis Club (Richmond)<br />

Westfields is a small private tennis club with two hard courts, situated in a beautiful<br />

position on the outskirts of Richmond. The club welcomes new members.<br />

Club tennis sessions are held on Tuesday mornings (1000 hrs), Wednesday afternoons<br />

(1600 hrs in summer and 1300 hrs in winter) and Saturday afternoons (1400 hrs in<br />

summer and 1300 hrs in winter). Juniors have exclusive use of the courts on Friday<br />

evenings. At all other times the courts are generally available to members on a first<br />

come first served basis. Group coaching is arranged for junior and senior players<br />

(including non members) during the summer (for details phone 824190). The club<br />

organises annual knock-out tournaments for members, and plays regular friendly and<br />

league matches with other clubs in the area.<br />

For more information about the club and how to join, please phone the Secretary<br />

(824190) or the Treasurer (886325).<br />

Catterick Cobras water Polo Club<br />

We meet on Monday nights in the main pool at the Catterick Leisure Centre from<br />

1830-2030 hrs. There are two groups; the mini polo for players 6-9 and the Junior<br />

group up to 16 years. The mini practices from 1830-1930 hrs and the juniors 1830-<br />

2030 hrs. Everyone is welcome, all we ask is that prospective members can swim<br />

reasonably well, preferably to ASA levels 5-7 standards as it is a physically demanding<br />

sport and all sessions will test the stamina of players!<br />

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The first two sessions are free to see if you like the game, and then £3:00 for a mini<br />

player and £4:00 for a junior player per session.<br />

Water Polo is fast moving and exciting and ideal for developing stamina and fitness<br />

that can be carried over into other sports, so why not come down one night, speak to<br />

the coach and see how you go! We look forward to seeing you soon.<br />

Richmond & Zetland Harriers<br />

Affiliated to the NoEAA since 1982. www.richmondzetlandharriers.org.uk<br />

Richmond & Zetland Harriers are the local athletic club, affiliated to the North of<br />

England AA and UK Athletics. The Club is actively involved in Track & Field, Cross<br />

Country, Road Running, Fell Running and Triathlon.<br />

The Club caters for men and women, girls and boys from age 10 upwards. Our aims<br />

are to develop an individual’s athletic ability, in an enjoyable atmosphere, to enable<br />

him or her to compete on equal terms with athletes from other clubs at local, county<br />

or national level.<br />

RZH compete in the North Yorkshire & South Durham League, year-round; Cross<br />

Country in the winter and Track and Field in the summer. The girls & boys compete<br />

in the Northern Division of the Young Athletes Track & Field League, and the Seniors<br />

compete in the North East Division of the combined Northern (Men’s & Women’s)<br />

Track & Field League.<br />

The Club vest, red with a white diagonal stripe, is always seen at the London<br />

Marathon and the Great North Run, in the Northern 6 stage and 12 stage Road<br />

Relays, at the sharp end of the Harrogate & District Summer Road Race League and<br />

at many other races.<br />

We presently have two qualified Senior Coaches and several Level One and Level<br />

Two Coaches but additional help is always welcome. An interest in athletics and<br />

young athletes are the most important qualities – previous experience is not essential<br />

– keenness, patience and a sense of humour always help!<br />

Training<br />

Summer season: meet at 1800 hrs Tuesdays and Thursdays at the Athletics Stadium,<br />

Leyburn Road, Catterick Garrison – unless there is a competition – and train on the<br />

new all-weather track (and field), on the road or on the trails.<br />

Winter season: meet at 1800 hrs Thursdays at the Athletics Stadium, to train on<br />

the track under floodlights or on the road; Tuesdays meet at Risedale Sports and<br />

Community College, Hipswell at 1800 hrs, and train indoors or on the road,<br />

depending on the weather.<br />

Senior Runners: often train 7 days a week, in groups of similar ability, on and off<br />

road, and arrange to meet at suitable vantage points.<br />

For further information contact:<br />

Anne Woods, Club Secretary, 01969 624853<br />

Fiona Hughes Club Coach & Team Manager 01325 321163<br />

Shaun Purkiss, Club Chairman 07774 499253<br />

Sarah Gregory Publicity Secretary 01677 426751<br />

e-mail: sarahgregory@talk21.com<br />

Swaledale Mountain Rescue Team (SMRT)<br />

Swaledale Mountain Rescue Team (SMRT) is a registered charity (Charity Commission<br />

No. 501885) which provides a mountain and cave rescue service within the<br />

Swaledale and Wensleydale areas of North Yorkshire. The team is made up of a<br />

group of highly trained volunteers who are available to be called out for a variety of<br />

land based search and rescue operations, any time day or night. SMRT provide a 24<br />

hours per day, 365 days per year service.<br />

The team was formed in 1968 by 12 local people and has developed to the


Catterick Garrison 12/13<br />

professional volunteer service of today that comprises around 30 members capable of<br />

reacting at short notice and so providing an invaluable asset to the local community<br />

SMRT moved to their current purpose built rescue headquarters on Catterick Garrison<br />

in 1999.<br />

The base has garages, storage, training and catering facilities and is located at an<br />

ideal point of access to both Swaledale and Wensleydale. SMRT is affiliated to the<br />

North East Search and Rescue Association (NESRA), Mountain Rescue – England and<br />

Wales, and the British Cave Rescue Council (BCRC). These bodies provide a regional<br />

and national forum to share training methods, standards and equipment and a voice<br />

for teams at a wider level.<br />

Team Members<br />

The team is always keen for new members to join. There are a few basic requirements<br />

for a new member to have and training is given in most areas of skill and knowledge,<br />

particularly search and rescue work. New members need to be proficient navigators<br />

and competent hill walkers with the desire to learn by attending a significant amount<br />

of training with the team, “the more you put into your learning experience the more<br />

you will gain”. [Please note: It can take up to 18 months to complete probationary<br />

training, prior to being added to the full team members “callout list”.]<br />

Being a team member is not a glamorous role; often it is cold, wet and tiring. Team<br />

members are unpaid and are on call 24 hours a day, though their attendance at an<br />

incident will depend on their own personal and work commitments. The team<br />

normally reacts to round twenty-five callouts per year. These callouts can occur at any<br />

time of day or night and are often spread randomly throughout the year.<br />

Funding<br />

Like other mountain and cave rescue teams in the UK receives no funding from<br />

Central Government. The team is run entirely by volunteers and has no paid<br />

members of staff. The everyday funding of SMRT is by donations from the public.<br />

It costs about £24,000 per year to maintain the service that SMRT provides. This<br />

money comes from a variety of sources: collecting boxes throughout the area, kind<br />

donations from various groups, individuals or organisations, street collections; and<br />

fund raising events such as our winter slide shows.<br />

The money raised is used to pay for insurance, maintenance and running of our<br />

two emergency vehicles, operating and up keep of our base, and the replacement<br />

of rescue and medical equipment (all of which has a finite life span or can suffer<br />

damage through wear and tear).<br />

Contact Us<br />

For more information and contact details see our website:<br />

www.swaledalemrt.org.uk<br />

Swaledale Road Runners<br />

A very friendly, supportive club affiliated to England Athletics that welcomes runners<br />

of all abilities from race winners to newcomers to the sport.<br />

We compete in road, fell and trail races. We cater for both competitive and<br />

recreational runners & host & organise the Richmond Castle 10km road race each<br />

year. Club runs are mainly in groups of similar ability. Leaders & coaches are on hand<br />

to give support and guidance if required. Runners World have mentioned us as one of<br />

the most beginner friendly clubs in the UK.<br />

We meet on Tuesdays and Thursdays at 18.30hrs at Swaledale Outdoor Club, New<br />

Road, Richmond, DL10 4QS.<br />

Further information & contact details are available on our website:<br />

www.swaledaleroadrunners.co.uk<br />

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The Catterick Garrison Saddle Club<br />

(CGSC)<br />

The Catterick Garrison Saddle Club (CGSC)<br />

is a fantastic equestrian facility which serves<br />

the military and civilian community. CGSC<br />

caters for all ages and abilities: lessons and<br />

clinics are provided by a range of qualified<br />

instructors, there is a great range of club<br />

owned horses and ponies and the facilities<br />

are available for outside users to hire. Prices<br />

are extremely competitive and there is a<br />

reduction for military personnel and their<br />

dependants.<br />

• Livery available on our yards at Loos<br />

Road and Richmand Road<br />

• One of the best indoor riding schools in North Yorkshire (available to members<br />

when not in use)<br />

• Fantastic Cross Country Course, Working Hunter Course and local hacking.<br />

• Junior riders become members of the Pony Club (CGSC is a registered Pony<br />

Club Centre); this ensures a great club atmosphere as well as a recognised<br />

structure to riding and transferable awards and standards.<br />

• Events, Competitions and Parties for all ages and abilities.<br />

Tel: 01748 872661/07917 438904<br />

Email: saddleclub1969@aol.com or visit our website<br />

www.cattericksaddleclub.co.uk<br />

Bedale Group – Riding for the Disabled<br />

Bedale Group Riding for the Disabled run sessions in the indoor riding school at<br />

Catterick Garrison on Thursday mornings from 0930-1230 hrs term time only. The<br />

riders are children from the Dales School, Morton-on-Swale, plus a small group of<br />

adults. Any volunteers interested in getting a bit of exercise and giving a helping hand<br />

would be most welcome – no experience necessary. Come and see us on a Thursday<br />

morning, or ring Cass O’Brien, Group Instructor on Tel: 01609 770077.


Catterick Garrison 12/13<br />

Catterick Garrison Leisure Centre<br />

Catterick Leisure Centre, which is operated on behalf of the MoD by Leisure<br />

Management specialists Nuffield Health, opened to the public in July 2009. The<br />

£22m facility includes three swimming pools, a state of the art health & fitness gym,<br />

a six court sports hall, meeting rooms and a superb air conditioned dance studio.<br />

In a short period of time, the centre has made a real impact, attracting more than<br />

1,200 gym members, staging functions and events in the multi-purpose Sport’s Hall<br />

and welcoming more than 100,000 swimmers through its doors and has over 430<br />

juniors on the successful Swim Starz programme.<br />

In 2011 Catterick Leisure Centre became nationally recognised in gaining Quest<br />

accreditation. The Centre has become the first Ministry of Defence-owned leisure<br />

facility to go through the Quest scheme. Quest is the UK Quality Scheme for Sport<br />

and Leisure. It is a tool for continuous improvement, designed primarily for the<br />

management of leisure facilities and leisure development. Quest defines industry<br />

standards and good practice and encourages their ongoing development and<br />

delivery within a customer focused management framework.<br />

The North Yorkshire dual-use facility has been awarded Highly Commended; it is<br />

particularly satisfying to be ranked in the top 10 Centres in the country for first time<br />

assessment.’<br />

The Centre has quickly become an integral part of the community. It offers a wide<br />

variety of membership options. All memberships include use of the 42 station gym,<br />

unlimited access to nearly 40 fitness classes, including spinning, boxercise, yoga and<br />

many more, along with over 100 hours of pool time every week.<br />

Without doubt there is something for everyone at Catterick Leisure Centre so why not<br />

call in and experience it for yourself?<br />

Catterick Leisure Centre, Gough Road, Catterick Garrison DL9 3EL<br />

Tel: 01748 831030 www.catterickleisurecentre.com<br />

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Burst Camp Activity Scheme.<br />

Richmond Swimming Pool.<br />

Catterick Garrison Leisure Centre.


Catterick Garrison 12/13<br />

Richmondshire Leisure Trust<br />

Richmondshire Leisure Trust are committed to providing the local and wider<br />

communities with the opportunity to access health and sporting activities and the<br />

opportunity to lead an active and healthy lifestyle. For more information on all the<br />

activities we run please see be<strong>low</strong> and have a look on our website<br />

www.rltrust.org.uk<br />

Richmond Swimming Pool<br />

Richmond swimming pool has two swimming pools on offer for users, a main pool<br />

and a learner pool. The main pool is 25m long by 12.5m wide and ranges from<br />

0.9m to 1.8m deep; the water is kept at 30 degrees. The learner pool is 12m long<br />

by 8m wide and ranges from 0.5m to 0.8m deep; the water in this pool is kept at 32<br />

degrees. The swimming pool has a wide and varied timetable which can be found<br />

at the facility or on www.rltrust.org.uk. Parents whose children are in classes or just<br />

swimming have the option of relaxing in the new Riverside Café which proudly brews<br />

Starbucks coffee and provides a relaxing atmosphere with a viewing gallery over the<br />

pool hoist, ramp and dedicated disabled changing rooms and toilets.<br />

A high quality swimming development programme of lessons is on offer to turn your<br />

little children in to the next Olympic superstars, as shown through Joanne Jackson<br />

who learnt to swim at Richmond Swimming pool. For full details please just explore<br />

the Richmondshire Leisure Trust website www.rltrust.org.uk or give the pool a call<br />

on 01748 824581.<br />

Located: Richmond Swimming Pool, Old Station Yard, Richmond, North Yorkshire,<br />

DL10 4LD<br />

Richmond Sports Complex at Richmond Secondary School<br />

Richmondshire Leisure Trust offers a whole range of activities and facilities at<br />

Richmond sports complex, located at Richmond secondary school. The facilities on<br />

offer include an all weather Astroturf pitch, six court sports hall, fitness studio, fitness<br />

suite and dance studio (coming summer 2011). These provide an excellent venue for<br />

activities such as badminton, basketball, volleyball, handball, cricket, football and<br />

netball as well as a range of fitness classes and martial arts.<br />

Opening times are as fol<strong>low</strong>s:<br />

Mon – Thurs: 1730-2200 hrs<br />

Friday: 1730-2100 hrs<br />

Saturday: 0900-1700 hrs<br />

For more information call the Richmond Sports complex office during the opening<br />

hours on 01748 826382.<br />

Located: Richmond Secondary school, Darlington Road, Richmond, North Yorkshire<br />

DL10 7BQ<br />

Liberty Health and Fitness Club<br />

The Liberty Health Club offers an extensive range of exercise services with specialist<br />

studio classes, a fully equipped 42 station gymnasium with dedicated free weights<br />

area and a revolutionary Powerplate machine that ensures that you get maximum<br />

results from your workout. Luxury fitness facilities include free access to the Richmond<br />

Swimming Pool which overlooks the River Swale, Jacuzzi, sauna/steam lounge as well<br />

as a whirlpool spa. Free personal training is offered as standard and Nutrition, Diet<br />

and Weight loss programmes are available from the dedicated staff.<br />

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Liberty’s also is home to a tanning salon, hair and beauty salon and registered<br />

physiotherapist so you have all your health and well being needs under one roof.<br />

For more information please call 01748 821000 or check out www.rltrust.org.uk<br />

Located: The Old Engine Shed, Station Yard, Richmond, North Yorkshire, DL10 4LD<br />

Colburn Sport and Recreation Centre<br />

Opened in October 2002, Colburn Sports Centre has become an integral part of<br />

the local community of Colburn n North Yorkshire, Colburn Sports Centre comprises<br />

a sports hall, activity room, meeting/sensory room, 25 station IFI compliant gym,<br />

external floodlit multiuse games area as well as two grass football pitches. For more<br />

information on the centre please contact the centre by calling 01748 835660.<br />

Located: Colburn Sport and Recreation Centre, Catterick Road, Colburn, North<br />

Yorkshire, DL10 4QH.<br />

Sports Development<br />

Sports Development within Richmondshire is based out of Richmondshire Leisure Trust<br />

and the Catterick Leisure Centre whilst working on behalf of Richmondshire District<br />

Council. By working in partnership with other agencies such as Sport England, Youth<br />

Sports Trust, North Yorkshire Sport, Local Sports Clubs and schools, we are able to<br />

deliver our programmes and initiatives.<br />

The Sports Development team is concerned with creating pathways for people<br />

to progress in their chosen sport, from the acquisition of basic skills through to<br />

achievement at the highest levels of sporting excellence.<br />

Burst Activity Scheme<br />

The Burst Activity scheme is a diverse programme of activities for children aged 1-18<br />

years old. In recent history the scheme has achieved a lot of success and ultimately<br />

this is down to the enthusiasm of the children, parents and the team of staff we have<br />

working on the activities. I hope you and your children enjoy the activities and look<br />

out for the new and dynamic team that are working to continuously improve the<br />

activities that are on offer. The scheme is made up of four branches, the Burst Holiday<br />

activity programme, Burst holiday camps, Burst Play and the Burst Saturday club. For<br />

more information on all of these just check out the Burst Activity Scheme on<br />

www.rltrust.org.uk<br />

Richmondshire Talented Performance Academy<br />

Are you competing at a county level or higher? Or just talented within your sport of<br />

performing art? If you are living within the district of Richmondshire you can apply to<br />

be part of the FREE Richmondshire Talented Performers Academy and if you qualify<br />

you have access to discounts with 10 local leisure, retail and physiotherapy providers<br />

within the district. In addition to this you become part of the Talented Athlete tracking<br />

database which is used to direct Talented Athlete funding your way! It is open to<br />

athletes of any age and all you need to do is fill out the online application form on<br />

www.rltrust.org.uk<br />

Richmond Sports Club Directory<br />

Come and check out the Richmondshire Sports Club Directory. It has the full range of<br />

sports and clubs that are on offer within your area. It’s a simple and effective online<br />

tool that really shows off the large extent of sport taking place just at your doorstep.<br />

With contact details and descriptions of each club you can take the next step to seeing<br />

just how fun some of these sports really are. All you need to do is log onto www.<br />

rltrust.org.uk and look under Sports Development.


Catterick Garrison 12/13<br />

ALL YOUR FISHING BAITS IN ONE PLACE!<br />

Maggots, Pellets, Boilies, Bait Glugs,<br />

Flavourings, Ground Bait, Soft hook pellets,<br />

Hard feed Pellets, Flavoured Pellets,<br />

Hemp seed and more...<br />

BEDALE CAR BOOT EVERY SATURDAY<br />

CATTERICK MARKET EVERY SUNDAY<br />

TEL: 07740-265161<br />

EMAIL: BATTYBAITS@HOTMAIL.CO.UK<br />

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Richmondshire Coach and Club Development Academy<br />

This academy is a unique project starting in 2011. This will be the first project to offer<br />

an extra curricular education programme based around coach and club development<br />

in the county. Quarterly seminars will cover specific topics to support the forefront of<br />

coaching and the development of the clubs that they work. Keep an eye out on www.<br />

rltrust.org.uk or contact Matt Prosser, Richmondshire Sports Development<br />

Co-ordinator on 10748 824 581.<br />

Coaching Richmondshire<br />

Are you: - interested in coaching sport? – Already coaching? – Looking to gain<br />

employment as a coach? – Considering recruiting coaches? – Looking for coaching<br />

information and courses? Register on www.coachingnysport.co.uk and have access<br />

to all of this…all you need to do is fill in some details and your away!<br />

Catterick Racecourse<br />

Catterick Racecourse is the busiest racecourse in North Yorkshire with 27 meetings<br />

throughout the year and at least one meeting every calendar month. As a dual<br />

purpose track it hosts 17 Flat meetings and 10 National Hunt. The Yorkshire Racing<br />

Year starts with Catterick’s popular New Year’s Day meeting and ends with its meeting<br />

on December 28th .<br />

Ideally located just off the A1 Catterick Racecourse’s relaxed atmosphere makes it<br />

a perfect day out for friends, family and colleagues. There is a range of options for<br />

you to consider when planning your day from admission packages to more formal<br />

hospitality packages.<br />

Whatever the season or occasion, there is a warm welcome for everyone at Catterick<br />

Racecourse<br />

For more information contact 01748 811478<br />

Email: info@catterickbridge.co.uk www.catterickbridge.co.uk<br />

Kitt Pongo &<br />

the Hogman<br />

SURPLUS & FIREARM<br />

DEALER<br />

air-guns, firearms, shotguns,<br />

ammunition, boots,<br />

hunting clothing, hunting<br />

equipment, new & surplus<br />

military goods<br />

* discount to all<br />

uniformed personnel *<br />

Military Surplus, air guns &<br />

firearms<br />

Bought and Sold<br />

132 Northgate,<br />

Darlington DL1 1QS<br />

Tel: 01325 355366<br />

Mob: 07847 968059<br />

Email: kitt2@thehogman.co.uk<br />

Web: www.thehogman.co.uk<br />

Swaledale Outdoor Club, Richmond,<br />

north Yorkshire<br />

Swaledale Outdoor Club is based in<br />

Richmond, North Yorkshire. The club<br />

encourages and provides facilities for<br />

outdoor activities in the Yorkshire Dales and<br />

North York Moors as well as further afield.<br />

Club activities consist of Canoeing, Caving,<br />

Climbing, Cycling, Fell running, Mountain<br />

biking, Orienteering, Skiing and Walking. In<br />

all activities standards range from novice to<br />

expert; beginners are especially welcome.<br />

Swaledale Outdoor Club welcomes new<br />

members. For further information see<br />

www.swaledaleoutdoorclub.org.uk<br />

Richmondshire RUFC Junior Rugby<br />

Club<br />

Theakston Lane, Richmond, North Yorkshire<br />

DL10 4LL<br />

For 6 years old to 16 years old. Training<br />

starts every Sunday from September 4th<br />

from 1000-1130 hrs. Qualified and CRB<br />

checked coaches. All levels of ability<br />

welcome. See our website for more details<br />

www.richmondshirerugbyclub.co.uk


Catterick Garrison 12/13<br />

Catterick Garrison Football Centre<br />

www.clubwebsite.co.uk/catterickgarrisonfootballcentre<br />

The Catterick Garrison Football Centre (CGFC) was formed in May 2006, bringing<br />

together the many stand alone teams within the local community. The CGFC is<br />

committed to providing every child with the opportunity to; play football, make friends,<br />

get active and above all have fun.<br />

The CGFC is a Charter Standard Club and was awarded this status as it has been<br />

able to demonstrate it provides quality football opportunities in a safe environment.<br />

The club is affiliated to the North Riding County Football Association.<br />

The club caters for children aged from 6 to 16, both boys and girls. We are looking to<br />

start an adult side for the 2011/12 season. We have a good mix of military children<br />

and those from the local community and beyond.<br />

We currently have an under 8’s squad, 2 under 10’s teams, under 11 boys, under<br />

12’s boy and girls teams, under 14 boys and under 16 girls. All the teams play in the<br />

Wensleydale Junior Football League on a Sunday morning.<br />

All coaches are F.A qualified coaches who are CRB checked, have attended<br />

Safegaurding Children courses and are fist aid qualified. We are always looking for<br />

new coaches/volunteers and if you are interested in becoming a qualified coach then<br />

we can help.<br />

Catterick Garrison Football Centre is based at the AWS Pitches opposite Gaza<br />

Barracks on Richmond Road. We play our home games here and this is our training<br />

base during the summer months. During the winter we train at various locations<br />

around the Garrison.<br />

For further information please contact:<br />

Club Secretary Alison Angus 01748 831193<br />

Head Coach Neil Rooney 01748 830131 or 07795 523056<br />

You could also leave a message on our club website and we will get back to you.<br />

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The<br />

BLUE LION<br />

Come and enjoy fresh, locally sourced<br />

food in our traditional bar,<br />

or candlelit restaurant.<br />

We also have 15 en-suite bedrooms<br />

all individually styled, from traditional<br />

to more contemporary.<br />

The Blue lion<br />

East Witton, Nr Leyburn<br />

North Yorkshire DL8 4SN<br />

Tel: Wensleydale (01969) 624273<br />

www.thebluelion.co.uk<br />

VAT Reg No 547 1669 19<br />

The Holiday Inn Darlington<br />

A1 Scotch Corner<br />

FOR decades the Scotch Corner hotel has provided welcome relief for travellers<br />

and visitors to the region – and now it’s the Holiday Inn Darlington A1<br />

Scotch Corner, it is better than ever.<br />

A £3m refurbishment has transformed this landmark hotel into a four-star,<br />

contemporary venue, which offers comfort, convenience and a warm<br />

welcome for every visitor, every time.<br />

As part of our continuing relationship with Catterick Garrison we are<br />

delighted to offer special rates for MoD personnel and their families, who<br />

can choose from 91 executive and standard en-suite bedrooms all fully<br />

equipped with internet access and fl at screen TVs.<br />

Residents can also enjoy complimentary use of the Activelife Health Club;<br />

a newly-refurbished health and fi tness centre, which is adjacent to the<br />

hotel and boasts exercise and weights machines along with a heated indoor<br />

swimming pool.<br />

Meanwhile, diners are superbly catered for at our in-house branch of Fratello’s<br />

– an Italian restaurant chain, which has received excellent reviews<br />

for its menu of classic dishes with a contemporary twist.<br />

So, whatever your reason for visiting us and however long or short your<br />

stay, at Holiday Inn Darlington A1 Scotch Corner you can be assured of<br />

quality and comfort – we look forward to welcoming you.<br />

Tel: 01748 850 900<br />

Email: enquiries@hidarlington.co.uk<br />

Website: www.holidayinn.com<br />

Address: Jct A1/A66, Richmond Near Darlington, DL10 6NR<br />

THE<br />

WHITE SWAN<br />

HOTEL, BRASSERIE & BAR<br />

EAT – Freshly prepared food in our 60-seat<br />

brasserie style restaurant<br />

DRINK – In our traditional bar with<br />

flagstone floor and open fire<br />

STAY – in one of our 17 individually<br />

decorated bedrooms with ensuite bathrooms<br />

Middleham, North Yorkshire DL8 4PE<br />

Tel: 01969 622093<br />

E: enquiries@whiteswanhotel.co.uk<br />

www.whiteswanhotel.co.uk


Catterick Garrison 12/13<br />

SPECIAL<br />

DISCOUNTS<br />

for<br />

MOD<br />

Personnel<br />

SPECIAL<br />

DISCOUNTS<br />

for<br />

MOD<br />

Personnel<br />

155


156 Catterick Garrison 12/13<br />

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SERVICING AND TYRE SPECIALISTS<br />

AUDI, BMW, SEAT, SKODA,V.W, VAUXHALL<br />

� Tyres, Servicing, General Repairs<br />

� On Board Diagnostics, MOT’s, Air Conditioning<br />

� Unique tyre fitting and repair service<br />

� Friendly, professional environment<br />

� Main distributor for Michelin, BF Goodrich, Toyo and<br />

Vredestein Tyres<br />

� No hard sale or hidden extras<br />

� Established over 25 years<br />

� Genuine value for money<br />

� Fast reliable service<br />

� 2 years FREE Roadside Tyre Protection when you buy any<br />

Michelin or BF Goodrich Tyre<br />

We accept all major credit cards<br />

HALLS AUTO LIMITED<br />

Unit 9 Brompton on Swale Industrial Estate,<br />

North YorkshireDL10 7SN<br />

Tel: 01748 810 810<br />

www.hallsautoltd.co.uk


Catterick Garrison 12/13<br />

All Your FAvourite toYs & All the lAtest CrAzes<br />

the North oF eNglANd’s Number 1 toY shop<br />

Lambs Toys 24-26 West Auckland Road Darlington DL3 9EP<br />

Tel: 01325 466042 Mail: sales@lambstoys.co.uk<br />

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Classified Index of Advertisers<br />

This index provides a quick and easy way of locating any product or service<br />

you require. Production of this Guide is made possible by the support of the<br />

advertisers listed be<strong>low</strong> and, in turn, it is hoped that all readers will lend their<br />

support to these businesses.<br />

ACCOMMODATION: Frenchgate Guest House (123)<br />

ANIMAL BOARDING: A1 Kennels & Cattery (50); Carlton Kennels (42); Hollins<br />

Close Kennels & Cattery (52); Oakwood Boarding Kennels, Cattery & Livery (66)<br />

BICYCLES: Bank Cycles (49); Arthur Caygill Cycles (124)<br />

CAR/VAN RENTAL: Europcar (58, 128); Lowes Station Road Garage (108)<br />

CHILDMINDING SERVICES: Little Pickles Childminding Service (91)<br />

CLEANING SERVICES: Spotless Cleaning Services (108); Zenith Domestic Services<br />

(104)<br />

COUNSELLING SERVICES: Hambleton & Richmondshire CAB (16)<br />

DENTISTS: Alpha Dental Studio (8); Bedale Dental Practice (37)<br />

EARN & LEARN page 95<br />

EDUCATION & TUITION: Appleford School (84); Ashville College (65); Aysgarth<br />

School (79); Barnard Castle Preparatory School (85); Darlington College (95); The<br />

Duke of York’s Royal Military School (89); Giggleswick School (70); Polam Hall<br />

School (86); Principal Teachers (95); Queen Ethelburga’s (92); Queen Victoria School<br />

(17); Richmond Dance Centre (79); Risedale Sports & Community College (80);<br />

St Bees School (88); Scarborough College (93); Terrington Hall (90); Windermere<br />

School (87)<br />

ENTERTAINMENT & LEISURE: BFBS Radio (53); Black Sheep Brewery Visitor Centre<br />

(157); Catterick Golf Club Ltd (139); Catterick Leisure Centre (155); Catterick<br />

Racecourse (125); Darlington Railway Museum (130); Embsay & Bolton Abbey<br />

Steam Railway (151); The Forbidden Corner (124); The Friar’s Head at Akebar<br />

& Wensleydale Golf at Akebar (141); The Georgian Theatre Royal (140); Green<br />

Howards Museum (125); Newby Hall & Gardens (123); Richmond Swimming Pool<br />

(Richmondshire Leisure Trust) (118)<br />

FINANCIAL/INSURANCE: Close Motor Finance Ltd (Inside Front Cover)<br />

HAIR & BEAUTY: G Clarkes Barbers (32); Hair In Motion (22); Sweeney’s Barbers<br />

Shop & Hair Salon (51)<br />

HIRE SERVICES: James Dabbs & Co Marquee Hire (129)<br />

HOTELS & PUBS: The Blue Lion (154); Holiday Inn Darlington A1 Scotch Corner<br />

(154); The White Swan (154)<br />

LAUNDERERS & DRY CLEANERS: Johnsons the Cleaners (115)<br />

MOTOR SERVICES: Beechwood Leisure (128); Bristol Street Motors (2); CC<br />

Automotive Ltd (51); Evans Halshaw (39); Forces Cars Direct (27); Forces Drive<br />

(Autosave Affinity Partners) (24); Halls Auto Ltd (159); Lowes Station Road Garage<br />

(108); North Coast 4X4 (19); Painttechnics (56); Vauxhall (65)<br />

NURSERY SCHOOLS & PLAYGROUPS: Little Learners Nursery Centre Ltd (87);<br />

Rooftops Montessori Nursery School (75)<br />

OPTICIANS: Cooper & Leatherbarrow (47); S & C L Wilkinson Opticians (32)


Catterick Garrison 12/13<br />

PROPERTY: Castle Gardens (Circa Homes) (109); Forces Homes (11); Garrison<br />

Lettings (94); Link Group Ltd (26)<br />

RECRUITMENT/EMPLOYMENT AGENCIES: Sodexo Defence (96)<br />

RETAIL: Batty Baits (151); Cosy Kids (51); Grovers Toys/Grovers Foto-Shop (15);<br />

Hodges & Co (4) Hop & Grape (140); Kitt Pongo & The Hog Man (152); LRT<br />

Domestics (112); Lambs Toys (157); Millbry Hill (52); Rocksalt Depot/Landscaping<br />

Depot (103); Rodbers Home Centre (104)<br />

SCHOOLS after page 64<br />

SOLICITORS: Scotts Wright Solicitors (6)<br />

SPORTS/OUTDOOR SHOPS: Tundra Outdoor Ltd (112)<br />

TAXIS: Star Cars (North Yorkshire Taxi Co Ltd) (15)<br />

TRADES & SERVICES: A.2.Z Domestics (112); CPL Distribution (106); Recycling<br />

Schemes (Richmondshire District Council) (98); Scotts for Storage (R Scott & Son)<br />

(106); Spotless Alteration Services (75); Waste Recycling Centres (North Yorkshire<br />

District Council) (105)<br />

VETERINARY PRACTICES: Forrest House Veterinary Group (67); Linscott Vets (15);<br />

Swale Veterinary Surgery (50); J & J L Watkinson (11)<br />

159


160 Catterick Garrison 12/13<br />

Handy Index<br />

Army Families Federation ................ 54<br />

AWIS ............................................. 56<br />

Army Welfare Service ...................... 20<br />

Compassionate Leave ..................... 18<br />

Chaplaincy Services ........................ 41<br />

DIO ............................................ 100<br />

Earn & Learn ............................. 95-96<br />

Helplines ....................................... 12<br />

HIVE .............................................. 58<br />

ITC Catterick ................................ 122<br />

JSHAO ........................................ 113<br />

Libraries......................................... 43<br />

Marne Barracks .............................. 40<br />

Emergencies<br />

Fire – Police – Ambulance<br />

Dial 999 (Civil) or 2222 (Military) ask for service required and state clearly the<br />

location of incident.<br />

Police<br />

Assistance, information and advice phone 100 and ask for FREEPHONE<br />

“Royal Military Police North”<br />

150 Pro Coy RMP<br />

Richmond Road, Catterick Garrison North Yorkshire DL9 3JF Tel: 01748 872875<br />

North Yorkshire Police, Neighbourhood Policing Team<br />

Richmond Road, Catterick Garrison, North Yorkshire DL9 3JF Tel: 0845 60 60247<br />

Fire Service<br />

Fire Safety Enquiries Richmond Tel: 01748 829975<br />

MHS Repairs ................................ 116<br />

Pre-School Groups ......................... 29<br />

Schools .................................... 74-76<br />

Shopping ..................................... 137<br />

Sporting Facilities ......................... 143<br />

SSAFA Forces Help ......................... 62<br />

Things to Do & See ............... 127, 131<br />

Transport ....................................... 48<br />

The Place Where You Live ............. 119<br />

UK & BFG Websites ........................ 16<br />

Casualty Departments<br />

Accident & Emergency at Friarage Hospital<br />

Northallerton, Bullamoor Road, North Yorkshire DL6 1JG Tel: 01609 779911<br />

Darlington Memorial Hospital, Hollyhurst Road, Darlington, Co. Durham DL3 6HX<br />

Tel: 01325 380100<br />

Repairs to your Service Families<br />

Accommodation<br />

All Repairs to your House (Gas, Electricity, Water)<br />

Free Phone 0800 7076000 (24hrs/365days a year)

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