Cloud-Communication Platform with Voice, Video, SMS, Chat & more | Vox CPaaS

Telecom Software & VoIP Communication
Platforms Provider

About Voxvalley Technologies
2010 2012 2013 2016 2018-19
..
Headquartered in
Singapore, formed under
the aegis of Mr. Sajjan
Mallik (MD & CEO), an
early stage VoIP veteran
Voxvalley products have
been winners of TMC
product of the year for
2012, 2014, 2015, and
2016.
Recognized as one of
the Top 100 Mobile
Applications Vendors
in India by the Silicon
India
Recognized as one
of the 20 most
promising unified
communication
solution providers
by the CIO Review
Growing as one of the
top cloud-communication
solutions providers with
R&D center in India and
sales offices in USA and
Dubai
9+ years | 30+ million end-users | 6000+ customers | 500+ hosted clients | 44 countries & growing…

SDKs and services at your fingertips
Vox CPaaS leverages the cloud to offer a complete structure for developing real-time communications features viz, audio, video, SMS, chat and
DID numbers that can be integrated into embedded, mobile or web applications.
SDKs
• App-to-app & cross platform calls
• App-to-landline or GSM mobile calls
• Call recording
• OTP & two-factor authentication
• Short & long code SMS
• Customization of sender ID
Audio
SMS
Services
• Voice termination all over the world
• Audio conferencing
• In-app & app-to-mobile/landline calls
• Click-to-call
• OTP and two-factor authentication codes
• Promotional & transactional SMS
• 2-way SMS communication
• App-to-app & cross platform video calls
Video
• HD video calling & video recording
• One-to-one & group chat
• Instant messaging and presence
Chat
• File & media sharing/transfer
• Instant messaging and Presence
• Contact & group management
• DID numbers for incoming & outgoing
calls
• Local & international numbers
• DID for incoming & outgoing SMS
Numbers
• Incoming & outgoing calls and SMS
• Toll-free & missed call service
• Number masking
• Call forwarding, Broadcast IVR
• Number mapping
• Call center solutions

architecture

Use Case: Digital Transformation
Incorporate intuitive communications into your apps and propel your business to the next level
In-app & app-to-mobile/landline calling
for instant support, number masking for
product delivery purpose, incoming &
outgoing SMS for order status, DID
numbers for toll-free & missed call service
One-to-one chat for resolving query,
group chat, file transfer for payment
invoice, customer support,
personalized offers & discounts
BFSI
E-commerce
Alerts & reminders for payments, transactions,
appointments (booking & reminders/alerts),
customer assistance
OTP & two-factor authentication
code for safe login, payment
confirmation, user verification
Call recording & number masking,
incoming & outgoing SMS, toll free
& missed call number
OTP and two-factor authentication for
account login, user verification,
personalized offers
Personalized interaction, file transfer for
document verification, payment receipts

Use Case: Digital Transformation
Audio & video calling: In-app & app-tomobile/landline
calling for instant customer
support, video calling & recording
Audio calling: In-app & app-to-mobile/landline
calling, voice broadcasting, parent-teacher
conferencing
Numbers: Call recording & number
masking for contact purpose, incoming
& outgoing SMS for booking details,
toll-free and missed call service
Chat & SMS: One-to-one chat for
resolving query, file transfer for payment
invoice, customer support, travel schedule
& details, vehicle number & location,
personalized offers & discounts, alerts &
reminders
Hospitality
Education
SMS: Regular updates,
announcements and invitations,
schedule meetings
Video: Virtual classroom, remote
lectures & conferences, parentteacher
conferencing, counselling
Chat: Groups specific to students, staff and
alumni for sharing information and enhance
engagement, counseling

Use Case: Digital Transformation
Audio & video calling: In-app & app-tomobile/landline
calling, video calling &
video recording, customer support
Audio calling: Scheduling appointments &
sending out reminders & sharing the
availability of the doctor, ambulance booking
Numbers: Call recording & number
masking, incoming & outgoing SMS,
DID numbers for long distance calls,
toll-free and missed call service,
number masking, IVR
Chat & SMS: One-to-one and group chat,
file transfer, customer support, OTP and
two-factor authentication, long code &
short code SMS, customer support
Healthcare
Customer Support
SMS: Emergency assistance,
ambulance booking, book
appointment, home care facility
Video: Patient care via video,
medical assistance, medical report
analysis
Chat: Medical report sharing for analysis,
medical advice, appointment reminder

Connecting the world and devices in iOT industry
Future of communications we envision—smarter, connected, more convenient
Healthcare & fitness
• Remote patient monitoring
• Tracking medical staff
• Ambulance tracking
• Wearable devices & trackers
• Monitoring medical devices
• Remote clinical monitoring
Transport & logistics
• Remote asset tracking
• Fleet management
• Route optimization
• Parking slot availability
• Sensor based monitoring
Home automation
• Fire alarms
• CCTV surveillance & access
control
• Smart metering
• Smart lighting
• Food preparation monitoring
• Inventory details
• Store facilities
• Sensor-based security
• RFID for items
• Automated checkouts
• Smart shelves
Retail

Smart cities solutions powered by Vox CPaaS
‣ Intelligent Transportation: Autonomous
/connected cars, asset tracking, fleet
management, track live traffic with time
estimates, aiding driver in scenarios of poor
visibility
‣ Smart Emergency Care: Locating the
nearest hospital & chemist shop, live
tracking of ambulance
‣ Smart Infrastructure: Parking meters, status
of public utilities and asset tracking devices
‣ Smart Energy: Smart energy technology,
solar grids and the ability to monitor power
consumption in real time
‣ Smart Water Management: Water
retention elements with sensors installed
on rooftops and prevention of flood
A smart city is an innovative city that uses information and communication
technologies (ICTs) and other means to improve quality of life, efficiency of urban
operations and services, and competitiveness, while ensuring that it meets the
needs of present and future generations.

Vox CPaaS – Key differentiators
Support & assistance
Documentation and integration support for our APIs and SDKs, sample code, SDK available for iOS,
Android, web and upcoming Embedded SDK for X86, Raspberry pi.
Global reach
Interconnected with telecom operators across 220+ countries for SMS, voice and international
numbers
Binary protocol
Binary protocol for lightning fast communication consuming fraction of bandwidth compared to
existing protocols, can be used for M2M communications, very low footprint for embedded
devices
200K concurrent calls- The WOW factor
200K concurrent Audio/Video calls on AWS r4.xlarge with 10 million users in Database (r4.2xlarge)
Intuitive platform with backend functionalities
Billing, Pricing, Account summary details, Transaction history, CDR (Call Details Record) for PSTN calls,
Instant messaging with 3rd party UC systems
Vox CPaaS is scalable, flexible, in-house developed product, utilizes low bandwidth and minimal SDKs

Next Steps
Vox Offering
Get in touch with us
✓ APIs & SDKs for audio, video, SMS, chat and numbers
✓ SDKs for Android, iOS, web and embedded
✓ APIs and SDKs for individual functionality
✓ White-label application with CPaaS functionality
SDK Demos
sales@voxvalley.com
www.voxvalley.com
https://vox-cpaas.com/
+65 6678 7662
Try our Konverz app and get hands-on experience on Vox CpaaS functionality
✓ Android- https://play.google.com/store/apps/details?id=com.cavox.konverz
✓ iOS- https://itunes.apple.com/us/app/konverz/id1400120880?mt=8
✓ Web- https://konverz.vox-cpaas.com/