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[DOWNLOAD] Crucial Accountability: Tools for Resolving Violated Expectations,
Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

[DOWNLOAD] Crucial Accountability: Tools for Resolving Violated Expectations, Broken
Commitments, and Bad Behavior, Second Edition ( Paperback)
[DOWNLOAD] Crucial
Accountability: Tools
for Resolving Violated
Expectations, Broken
Commitments, and
Bad Behavior, Second
Edition ( Paperback)
Description
'Revolutionary ideas...opportunities for breakthrough...' -- STEPHEN R. COVEY, author of The 7
Habits of Highly Effective People 'Unleash the true potential of a relationship or organization and
move it to the next level.'-- KEN BLANCHARD, coauthor of The One Minute Manager® 'The
most recommended and most effective resource in my library.'-- STACEY ALLERTON FIRTH,
Vice President, Human Resources, Ford 'Brilliant strategies for those difficult discussions at home
and in the workplace...'--SOLEDAD O'BRIEN, anchor and producer Kerry Patterson, Joseph
Grenny, David Maxfield, Ron McMillan, and Al Switzler are the leaders of VitalSmarts, an
innovator in best-practices training products and services. The authors have taught millions of
people worldwide and have worked with more than 300 of the Fortune 500 companies. For more
information, visit www.vitalsmarts.com. See all Editorial Reviews