2004-05年年報 - 協康會

Heep Hong believes that the
staff force of nearly 600
people is the foundation of
our success. We strive to
develop staff abilities and
support them to make career
progression compatible with
the changing needs of service.
Developing our people
Last year, to assist staff in developing
their potential, the funds allocated for
staff development was increased to
encourage staff of various disciplines to
participate in a wider array of training
ranging from professional and language
courses to customer service skills
development. We also motivated and
rewarded our people in an environment
that values performance, giving
recognition of outstanding
contributions by rewarding high
achievers with individual and team
performance awards. We will continue
to reward employee performance
through a multi-level, multi-faceted
award system.
Fostering employee relationship
Communications are paramount to staff
relations. While a newly-launched staff
newsletter keeps staff updated with the
latest developments of Heep Hong,
internal consultations were conducted
to discuss emerging initiatives or
change issues. In particular, the Annual
Staff Forum and Director’s Visit to
centres both provided constructive and
open channels for staff to express their
views as well as discuss matters that
affect daily operations.
Our strong team spirit is being
continuously reinforced through many
staff welfare and staff relations
activities. Staff and their families had an
enjoyable time at the corporate picnic
and movie screening sessions.
2
Building a healthy team
Heep Hong makes every effort to provide
a healthy and safe working environment
for its staff. Educational sessions and
activities were held to promote the
importance of physical fitness and mental
health. The inter-centre competition with
the theme of Back Care and the Mental
Health Slogan Design Competition have
raised staff’s awareness of occupational
health and safety. As a result, the injury
rate last year was substantially reduced by
30%. The dynamic, high quality and
healthy staff team of Heep Hong has
contributed to our efforts in achieving our
vision.
3
31