Worthing Lifestyle Sep - Oct 2020

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The new normal? Jean de Rien, Chef Patron at The Dining Room restaurant in <strong>Worthing</strong> talks to us about his experiences during the recent lockdown and how things are getting back to normal… albeit a new normal... ADVERTISING FEATURE How did you react to the news that restaurants should be avoided, and then the instruction to close your doors? My wife and I were on holiday for a short break when we heard, but we immediately started making plans on how we could “pivot” and change the ways we operate to make sure we got through it all. Because of the different facets of our business – from cake sales to fine dining and everything in between – we have always been flexible and happy to try new things. What did you do? We switched to home delivery straight away with a range of ready meals, afternoon teas and a full 3-course meal that came with instructions on how to reheat it, assemble the dish and present it. All three offers seemed to go down well with our existing customers and some new ones too! Then came re-opening in July – how did that go? We opted to stay with home deliveries in early July… seeing how other restaurants and eateries coped with the restrictions on social distancing and other safety measures. We tweaked a few things and then opened on 17th July, deciding to “go big” with a 9-course tasting menu that paid homage to our lock-down experiences – dishes like a “store cupboard experiment” of tuna, mushrooms, pasta and popcorn, and a rainbow dessert called “Thank You NHS”. And since then? It’s been interesting, looking at lower numbers of tables and customers, and making sure that both they and our staff feel safe during their dining experience. Our notouch hand sanitisers have been popular and although our staff wear masks, we’ve managed to keep the friendly and intimate atmosphere in the restaurant. We still offer home deliveries on Tuesdays for those people who remain nervous about going out to eat… and the “Eat Out To Help Out” scheme in August worked well in getting people to dine in, bringing us a new audience. Sadly, the issue of customer “no shows” persists, even in these tough times. The real benefit of only having 12 to 16 covers now is that our guests feel special and I get chance to come out of the kitchen to chat with them… from a distance of course! I’ve even managed to reintroduce some songs from the Singing Chef. Have there been any silver linings in the crisis? Lock-down brought communities and neighbours closer together and I think that we played our part in that, offering doorstep deliveries of good food. It also gave me time to rework my approach to menus, with new ingredients and cooking techniques, as well as recording some live demonstration videos. I have to say that it has been great to finally see my food back on plates rather than just delivery boxes! In terms of masks, we’ve always been ahead of the curve, so… Venture out for some Amazing, award-winning and unique dining experiences, from midweek menus to fine dining and tasting menus, from brunch to private venue hire - we’ve got it all, including a singing chef, and all for less than you might think… 01903 204194 www.the-dining-room.co.uk info@the-dining-room.co.uk 14 Crescent Road <strong>Worthing</strong> BN11 1RL
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