PCOA Annual Report 2010-11.indd - Pima Council on Aging
PCOA Annual Report 2010-11.indd - Pima Council on Aging
PCOA Annual Report 2010-11.indd - Pima Council on Aging
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The Lives We Touch<br />
Why We Serve<br />
Services provided by <str<strong>on</strong>g>Pima</str<strong>on</strong>g> <str<strong>on</strong>g>Council</str<strong>on</strong>g> <strong>on</strong> <strong>Aging</strong>, Inc. funding with community partners.<br />
July 1, <str<strong>on</strong>g>2010</str<strong>on</strong>g> through June 30, 2011<br />
Services Provided Units Individuals<br />
Delivered Served<br />
<str<strong>on</strong>g>PCOA</str<strong>on</strong>g> Helpline/Intake 12,420 client c<strong>on</strong>tacts 7,920<br />
Home Delivered Meals 236,830 meals 1,668<br />
C<strong>on</strong>gregate Meals 103,113 meals 2,247<br />
General Transportati<strong>on</strong> 22,486 <strong>on</strong>e-way rides 120<br />
Minor Home Repair 779 repairs 307<br />
Major Home Repair 870 repairs 365<br />
Legal Services 440 hours 142<br />
Lifeline<br />
Caregiver Support<br />
5,329 hours 535<br />
Informati<strong>on</strong> & Referral<br />
Grandparents Raising Grandchildren<br />
2,277 client c<strong>on</strong>tacts 1,226<br />
Informati<strong>on</strong> & Assistance 4,250 client c<strong>on</strong>tacts 408<br />
Support Groups<br />
Elderly Support<br />
4,365 hours 323<br />
Training 3 classes 23<br />
Family Facilitati<strong>on</strong> for Elderly 18 hours 15<br />
Support Groups for Elderly 677 hours 107<br />
Supplemental Services 48 jobs 27<br />
Respite 14,929 hours 77<br />
Case Management 25,846 hours 1,643<br />
Housekeeping 28,359 hours 748<br />
Pers<strong>on</strong>al Care 1,525 hours 15<br />
Attendant Care 133,352 hours 846<br />
Nursing Clinics 2,649 client c<strong>on</strong>tacts 357<br />
Elder Rights & Benefits<br />
(formerly Ombudsman)<br />
3,845 client c<strong>on</strong>tacts 2,312<br />
Medicare/Insurance Counseling 10,756 client c<strong>on</strong>tacts 4,199<br />
Pers<strong>on</strong>al Budgeting Assistance 1,118 volunteer hours 114<br />
L<strong>on</strong>g Term Care – Ombudsman 889 complaint resoluti<strong>on</strong>s NA<br />
Retired/Senior Volunteer Program 79,144 volunteer hours 411<br />
Mature Worker C<strong>on</strong>necti<strong>on</strong> 208 job seekers (134 placed) 208<br />
793 job seeker c<strong>on</strong>tacts NA<br />
Ambassadors Volunteer Program 1,221 volunteer hours 145<br />
Neighbors Care Alliance Programs 65,537 volunteer hours 2,039<br />
Distributi<strong>on</strong> of D<strong>on</strong>ated Products 22,995 products 319<br />
Health Promoti<strong>on</strong> Program – Living Well<br />
Enhance Fitness 9 classes (3 x week <strong>on</strong>-going) 289<br />
A Matter of Balance 16 classes 199<br />
Chr<strong>on</strong>ic Disease Self Management Program 6 classes 89<br />
Behavioral Health–Suicide Preventi<strong>on</strong> Trainings 12 classes 128<br />
Individuals could be receiving <strong>on</strong>e or more services
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