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COM <strong>3BC3</strong> – Winter 2008- Page 1 of 8<br />

<strong>Commerce</strong> <strong>3BC3</strong><br />

<strong>Human</strong> <strong>Resource</strong> <strong>Management</strong> <strong>and</strong> <strong>Labour</strong> Relations<br />

Winter 2008 Course Outline<br />

COURSE OBJECTIVES<br />

<strong>Human</strong> <strong>Resource</strong>s <strong>and</strong> <strong>Management</strong> Area<br />

DeGroote School of Business<br />

McMaster University<br />

As a core course in the <strong>Commerce</strong> program, this course is designed to: (1) facilitate students’<br />

learning of key principles <strong>and</strong> concepts of <strong>Human</strong> <strong>Resource</strong> <strong>Management</strong> (HRM) <strong>and</strong> <strong>Labour</strong><br />

Relations, (2) contribute to the development of students’ skills related to HRM, <strong>and</strong> (3) provide<br />

students with the opportunity to apply knowledge <strong>and</strong> skills related to HRM.<br />

INSTRUCTOR AND CONTACT INFORMATION<br />

Section C04<br />

Mon. 5:30 PM - 6:20 PM<br />

Wed. 5:30 PM - 6:20 PM<br />

Thurs. 5:30 PM - 6:20 PM<br />

Location: DSB/AB102<br />

Section C05<br />

Mon. 1:30 PM - 2:20 PM<br />

Wed. 1:30 PM - 2:20 PM<br />

Thurs. 1:30 PM - 2:20 PM<br />

Location: TSH/B105<br />

www.degroote.mcmaster.ca<br />

Section C06<br />

Mon. 10:30 AM - 11:20 AM<br />

Wed. 10:30 AM - 11:20 AM<br />

Thurs. 10:30 AM - 11:20 AM<br />

Location: DSB/AB102<br />

Dr. Aaron Schat<br />

Dr. Aaron Schat<br />

Dr. Aaron Schat<br />

Instructor<br />

Instructor<br />

Instructor<br />

schata@mcmaster.ca schata@mcmaster.ca schata@mcmaster.ca<br />

Office: DSB/417 Office: DSB/417 Office: DSB/417<br />

Office Hours for all sections: Wed. & Thurs. 2:30-3:30 PM or by appointment<br />

Tel: (905) 525-9140 x23946 Tel: (905) 525-9140 x23946 Tel: (905) 525-9140 x23946<br />

Area Secretary: Teaching Assistant(s) (TA)<br />

Vicki Cometto<br />

cometto@mcmaster.ca To be announced<br />

DSB/403<br />

Office Hours: 9 AM – 4 PM<br />

Tel: (905) 525-9140 x24434<br />

COURSE ELEMENTS<br />

Credit Value: 3 Leadership: No IT skills: No Global view: Yes<br />

WebCT: No Ethics: Yes Numeracy: Yes Written skills: Yes<br />

Participation: Yes Innovation: Yes Group work: Yes Oral skills: No


COURSE DESCRIPTION<br />

COM <strong>3BC3</strong> – Winter 2008- Page 2 of 8<br />

This course provides a basic knowledge of the key aspects of managing human resources in<br />

domestic <strong>and</strong> multinational organizations, emphasizing the link between human resource policies<br />

<strong>and</strong> practices <strong>and</strong> organizational strategy. Topics include human resource planning, job analysis,<br />

staffing, the legal environment, training, performance appraisal, compensation, employment<br />

relations, health <strong>and</strong> safety, labour relations, <strong>and</strong> recent developments <strong>and</strong> future trends.<br />

LEARNING OUTCOMES<br />

Upon completion of this course, students will be able to:<br />

� Underst<strong>and</strong> the basic principles <strong>and</strong> concepts of <strong>Human</strong> <strong>Resource</strong> <strong>Management</strong> (HRM)<br />

<strong>and</strong> <strong>Labour</strong> Relations (LR)<br />

� Appreciate the contribution of HRM to organizational effectiveness.<br />

� Underst<strong>and</strong> the Canadian legal environment as it relates to HRM <strong>and</strong> LR.<br />

� Develop <strong>and</strong> apply their skills <strong>and</strong> abilities related to the application of HRM.<br />

� Appreciate the opportunities, challenge, <strong>and</strong> complexity of the role of HRM in meeting<br />

the needs of individuals, organizations, <strong>and</strong> society.<br />

These objectives will be accomplished through lectures, presentations, videos, in-class exercises,<br />

discussions, <strong>and</strong> the HRM Simulation project.<br />

REQUIRED COURSE MATERIALS AND READINGS<br />

Schwind, H., Das, H., & Wagar, T. (2007). Canadian <strong>Human</strong> <strong>Resource</strong><br />

<strong>Management</strong>: A Strategic Approach (8 th Ed.). McGraw-Hill Ryerson:<br />

Toronto.<br />

Smith, J. R., & Golden, P. A. (2005). <strong>Human</strong> <strong>Resource</strong>s <strong>Management</strong><br />

Simulation, Player’s Manual (2 nd edition). Pearson Education:<br />

Toronto.<br />

Note: One copy of this text is required per group – do not purchase<br />

until groups are assigned<br />

WebCT registration for course content, announcements, etc.<br />

• http://webct.mcmaster.ca<br />

Note: Announcements, updates, <strong>and</strong> scheduling changes will be<br />

posted to the course website so be sure to check website regularly.<br />

www.degroote.mcmaster.ca<br />

$106.95 (CDN)<br />

$48.60 (CDN)<br />

$ FREE


EVALUATION<br />

COM <strong>3BC3</strong> – Winter 2008- Page 3 of 8<br />

Learning in this course results from attending to text <strong>and</strong> lecture material <strong>and</strong> participating in<br />

discussions, assignments, <strong>and</strong> the HRM simulation project. Your grade will consist of<br />

evaluations of both individual <strong>and</strong> group work, as indicated in the table below. For group<br />

assignments, group members will share the same grade, adjusted by peer evaluation as<br />

appropriate (more details to follow).<br />

Components <strong>and</strong> Weights<br />

Exercise #1 Topic TBA (individual) 5%<br />

Exercise #2<br />

Ministry of <strong>Labour</strong> Health <strong>and</strong> Safety <strong>Management</strong><br />

Module (individual).<br />

Mid Term Exam Multiple Choice Exam (individual) 30%<br />

HRM Simulation HRM Simulation Project (group) 25%<br />

Final Exam Multiple Choice Exam (individual) 35%<br />

NOTE: The use of a McMaster st<strong>and</strong>ard calculator (Casio FX-991) is allowed (but not needed)<br />

during examinations in this course. See McMaster calculator policy at the following URL:<br />

http://www.mcmaster.ca/senate/academic/calculat.htm<br />

Grade Conversion<br />

At the end of the course your overall percentage grade will be converted to your letter grade in<br />

accordance with the following conversion scheme.<br />

LETTER GRADE PERCENT LETTER GRADE PERCENT<br />

A+ 90 - 100 C+ 67 - 69<br />

A 85 - 89 C 63 - 66<br />

A- 80 - 84 C- 60 - 62<br />

B+ 77 - 79 D+ 57 - 59<br />

B 73 - 76 D 53 - 56<br />

B- 70 - 72 D- 50 - 52<br />

www.degroote.mcmaster.ca<br />

F 00 - 49<br />

5%


COM <strong>3BC3</strong> – Winter 2008- Page 4 of 8<br />

Communication <strong>and</strong> Feedback<br />

Students that are uncomfortable in directly approaching an instructor regarding a course concern<br />

may choose to send a confidential <strong>and</strong> anonymous email to the respective Area Chair at:<br />

http://www.degroote.mcmaster.ca/curr/emailchairs.aspx<br />

Students who wish to correspond with instructors directly via email must send messages<br />

that originate from their official McMaster University email account. This protects the<br />

confidentiality <strong>and</strong> sensitivity of information as well as confirms the identity of the student.<br />

Instructors should conduct an informal course review with students by Week #4 to allow time for<br />

modifications in curriculum delivery. Instructors should provide evaluation feedback for at least<br />

10% of the final grade to students prior to Week #8 in the term.<br />

Assignments (10%)<br />

There will be two graded individual assignments in this course, each of which will be worth 5%.<br />

Both will be announced <strong>and</strong> described during class time but will be completed individually<br />

outside of class time <strong>and</strong> submitted via WebCT. The first assignment is due Friday, Jan. 25.<br />

The second assignment will be a Health <strong>and</strong> Safety e-learning module that has been developed<br />

by the Ontario Ministry of <strong>Labour</strong>. It will be completed on the internet outside of class time. It<br />

will be assigned in late February or early March <strong>and</strong> will be due on Thursday, March 20.<br />

More details about this will follow. Note: If, for some reason, this module becomes unavailable<br />

for during this course, a different assignment will be provided. If this is necessary, the details<br />

will be announced in class <strong>and</strong> on the course website.<br />

Group Project: <strong>Human</strong> <strong>Resource</strong> <strong>Management</strong> Simulation (25%)<br />

Each student will participate in the HRM Simulation which highlights the principles taught in the<br />

course <strong>and</strong> provides players with simulated real world experience in making HR decisions <strong>and</strong><br />

observing their impact. You will be assigned to groups of 3 or 4 for this project. The HRM<br />

Simulation will require groups to work collectively to manage a budget <strong>and</strong> make a series of HR<br />

decisions throughout the semester, h<strong>and</strong> in a final report on the last day of classes, <strong>and</strong> complete<br />

self <strong>and</strong> peer performance evaluations.<br />

The HRM Simulation Project is worth 25% of the final course grade. This 25% is broken down<br />

into several components as indicated below. Upon completion of the Final Report, students will<br />

be required to complete peer- <strong>and</strong> self-evaluations which may influence the final grade that<br />

individual group members receive on the HRM Simulation Project (i.e., an individual’s grade<br />

may be reduced below the group grade if the individual’s contributions, effort, etc. are rated as<br />

inadequate).<br />

www.degroote.mcmaster.ca


COM <strong>3BC3</strong> – Winter 2008- Page 5 of 8<br />

HRM Simulation Component Value<br />

Industry Rankings 4<br />

Incident Decisions 6<br />

Final Report 15<br />

TOTAL 25<br />

Industry Rankings (worth 4 marks)<br />

After decisions 4 <strong>and</strong> 6, your team’s cumulative ranking within the industry will be determined.<br />

On each of these occasions, teams that are ranked in the top third of the industry will be awarded<br />

2 points; teams that are ranked in the middle third of the industry will be awarded 1 point; <strong>and</strong><br />

teams that are ranked in the bottom third of the industry will be awarded a ½ point.<br />

Incident Decisions (worth 6 marks – 6 incident decisions @ 1 mark each)<br />

At the time of each decision, you will also need to submit a response to an HR-related incident<br />

that is described in your HR Simulation Players Manual. Your response should briefly describe<br />

what challenge the incident presents to the organization (i.e., the problem), what you would do to<br />

address the incident (i.e., the proposed incident decision), <strong>and</strong> your rationale for the proposed<br />

action / solution (i.e., the rationale).<br />

Incident responses will be graded based on the following criteria:<br />

(1) the extent to which the response represents a good underst<strong>and</strong>ing of the incident <strong>and</strong> the<br />

challenge it presents to HR <strong>and</strong> the organization;<br />

(2) the quality of the rationale that is provided for the proposed incident decision.<br />

Final report (worth 15 marks)<br />

The report is intended to be a <strong>Management</strong> Audit of your team’s simulation goals, strategies,<br />

decisions, <strong>and</strong> outcomes. After the 4 th <strong>and</strong> 6 th decisions, groups will be provided with the<br />

industry averages in addition to the rankings to assist with analysis. Later in the semester, the<br />

instructor will provide an overview of the information that is required in the report, including a<br />

description of the goals that you set, analysis of the strategies you used <strong>and</strong> decisions you made<br />

throughout the simulation, <strong>and</strong> a discussion of their strengths <strong>and</strong> weaknesses in light of what<br />

you have learned about HR from the text <strong>and</strong> lecture material throughout the course. The report<br />

should be sufficiently detailed to explain the HR simulation results to someone who has no<br />

familiarity with the decisions you made during the project.<br />

The report should be typed using Times New Roman 12-point font, double-spaced, with 1-1.5”<br />

margins, <strong>and</strong> 15-20 pages in length, PLUS graphs or other appendices. Writing quality (e.g.,<br />

spelling, grammar, structure, etc.) is important <strong>and</strong> its assessment will be reflected in the grade of<br />

the final report. Reports are due to be h<strong>and</strong>ed in at the beginning of the class on April 9.<br />

www.degroote.mcmaster.ca


COM <strong>3BC3</strong> – Winter 2008- Page 6 of 8<br />

The Final Report will be graded according to the following criteria:<br />

(1) Completeness<br />

(2) Depth of analysis<br />

(3) Clarity <strong>and</strong> quality of writing, structure of the report<br />

More information on the HRM Simulation <strong>and</strong> the requirements of the Final Report will be<br />

provided later in the term.<br />

Mid-term Exam (30%) <strong>and</strong> Final Exam (35%)<br />

There will be one mid-term exam <strong>and</strong> one final exam in this course. Both exams will be<br />

scheduled by the registrar as two hour exams. The mid-term exam is scheduled for Friday,<br />

February 8, from 6 - 8 PM (Locations: CNH 104 <strong>and</strong> T29-105). The date, time, <strong>and</strong> location<br />

of the final exam will be determined <strong>and</strong> announced later in the term. Both exams will be<br />

composed of 75-100 multiple choice questions <strong>and</strong> will cover material from the text readings <strong>and</strong><br />

scheduled classes, including lectures, films, <strong>and</strong> class discussion. The mid-term will cover<br />

material from weeks 1-5 inclusive (e.g., text chapters 1-6). The final exam will cover material<br />

from week 6 thru the end of the course. Material related to the HRM Simulation project will not<br />

be covered on the exams. More details to be announced.<br />

ACADEMIC DISHONESTY<br />

It is the student’s responsibility to underst<strong>and</strong> what constitutes academic dishonesty. Please refer<br />

to the University Senate Academic Integrity Policy at the following URL:<br />

http://www.mcmaster.ca/univsec/policy/AcademicIntegrity.pdf<br />

This policy describes the responsibilities, procedures, <strong>and</strong> guidelines for students <strong>and</strong> faculty<br />

should a case of academic dishonesty arise. Academic dishonesty is defined as to knowingly act<br />

or fail to act in a way that results or could result in unearned academic credit or advantage.<br />

Please refer to the policy for a list of examples. The policy also provides faculty with procedures<br />

to follow in cases of academic dishonesty as well as general guidelines for penalties. For further<br />

information related to the policy, please refer to the Office of Academic Integrity at:<br />

COPYRIGHT<br />

http://www.mcmaster.ca/academicintegrity<br />

McMaster University has signed a license with the Canadian Copyright Licensing Agency<br />

(Access Copyright) which allows professors, students, <strong>and</strong> staff to make copies allowed under<br />

fair dealing. Fair dealing with a work does not require the permission of the copyright owner or<br />

the payment of royalties as long as the purpose for the material is private study, <strong>and</strong> that the total<br />

amount copied equals NO MORE THAN 10 percent of a work or an entire chapter which is<br />

www.degroote.mcmaster.ca


COM <strong>3BC3</strong> – Winter 2008- Page 7 of 8<br />

less than 20 percent of a work. In other words, it is illegal to: i) copy an entire book, or ii)<br />

repeatedly copy smaller sections of a publication that cumulatively cover over 10 percent of the<br />

total work’s content. Please refer to the following copyright guide for further information:<br />

http://library.mcmaster.ca/about/copying.pdf<br />

POLICY ON MISSED MID-TERM EXAMINATIONS / TESTS<br />

Where students miss a regularly scheduled midterm for legitimate reasons as adjudicated by the<br />

Academic Programs Office (APO), the weight for that test will be distributed across other<br />

evaluative components of the course at the discretion of the instructor.<br />

Documentation explaining such an absence must be provided to the APO within five (5) working<br />

days upon returning to school. The approved McMaster Medical Form must be used to<br />

document absence for health related reasons. If an examination is missed without a valid reason,<br />

students will receive a grade of Zero (0) for that component. University policy states that a<br />

student may submit a maximum of three (3) medical certificates per year after which the student<br />

must meet with the Director of the program.<br />

Please see the following URL for APO forms:<br />

http://www.degroote.mcmaster.ca/curr/academ/undergr/forms.aspx<br />

Students unable to write at the posted examination time due to the following reasons: religious;<br />

work-related (for part-time students only); representing university at an academic or varsity<br />

athletic event; <strong>and</strong> conflicts between two overlapping scheduled midterm examinations, have the<br />

option of applying for special examination arrangements. Such requests must be made to the<br />

APO at least ten (10) working days before the scheduled examination along with acceptable<br />

documentation. There will be only one common sitting for the special examination.<br />

Instructors cannot themselves allow students to unofficially write make-up exams/tests.<br />

Adjudication of the request must be h<strong>and</strong>led by the APO.<br />

STUDENTS WITH DISABILITIES<br />

Students with disabilities are required to inform the Centre for Student Development (CSD) of<br />

accommodation needs for examinations on or before the last date for withdrawal from a course<br />

without failure (please refer to official university sessional dates). Students must forward a copy<br />

of such CSD accommodation to the instructor immediately upon receipt. If a student with a<br />

disability chooses NOT to take advantage of a CSD accommodation <strong>and</strong> chooses to sit for a<br />

regular exam, a petition for relief may not be filed after the examination is complete. The CSD<br />

website is:<br />

http://csd.mcmaster.ca<br />

www.degroote.mcmaster.ca


COURSE SCHEDULE<br />

COM <strong>3BC3</strong> – Winter 2008- Page 8 of 8<br />

<strong>Commerce</strong> <strong>3BC3</strong><br />

<strong>Human</strong> <strong>Resource</strong> <strong>Management</strong> <strong>and</strong> <strong>Labour</strong> Relations<br />

Winter 2008 Course Schedule<br />

WEEK WEEK OF TOPIC READING/ASSIGNMENT<br />

1 Jan. 7-11<br />

2 Jan. 14-18 Job Analysis<br />

Course Outline, Schedule;<br />

Intro. to Strategic HR<br />

3 Jan. 21-25 Legal Requirements<br />

4 Jan. 28-Feb. 1<br />

HR Planning <strong>and</strong><br />

Recruitment<br />

5 Feb. 4-8 Selection<br />

6 Feb. 11-15 Orientation <strong>and</strong> Training<br />

www.degroote.mcmaster.ca<br />

Read: Chapter 1<br />

Complete Information Sheet for HRM Simulation<br />

Read: Chapter 2<br />

Thurs., Jan. 17 classes cancelled for World Congress<br />

Read: Chapter 4<br />

Wed. Jan. 23 – Groups to be assigned in class<br />

Assignment #1 – due Fri., Jan. 25<br />

Read: Chapters 3 & 5<br />

Read: HRM Simulation Manual<br />

Activity: HRM Simulation Quiz (not graded)<br />

Read: Chapter 6<br />

MID-TERM EXAM: FRI., FEB. 8, 6-8 PM<br />

*Thurs. Feb. 7 class cancelled due to mid-term*<br />

Read: Chapter 7<br />

Activity: HRM Simulation Goal-setting Exercise<br />

HRM Simulation – Decision #1<br />

7 Feb. 18-22 Reading Week Reading Week – No classes<br />

8 Feb. 25-29 Performance Appraisal<br />

9 Mar. 3-7 Compensation & Benefits<br />

10 Mar. 10-14 Health <strong>and</strong> Safety<br />

11 Mar. 17-21<br />

Managing Employee<br />

Relations<br />

12 Mar. 24-28 <strong>Labour</strong> Relations<br />

13 Mar. 31-Apr. 4 <strong>Labour</strong> Relations cont’d Readings TBA<br />

14 Apr. 7-9 <strong>Labour</strong> Relations cont’d<br />

Read: Chapter 8<br />

HRM Simulation – Decision #2<br />

Read: Chapters 9 & 10<br />

HRM Simulation – Decision #3<br />

Read: Chapter 13<br />

HRM Simulation – Decision #4<br />

Read: Chapter 11<br />

Assignment #2 – due Thurs., March 20<br />

HRM Simulation – Decision #5<br />

Read: Chapter 14<br />

HRM Simulation – Decision #6<br />

Final HRM Simulation reports due at the beginning<br />

of class on Wednesday, April 9<br />

Final Exam Time to be determined by Registrar (Exam Period: April 11-29)

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