PRO 2040 Limited Retirement Mode - SonicWALL
PRO 2040 Limited Retirement Mode - SonicWALL
PRO 2040 Limited Retirement Mode - SonicWALL
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COMMUNICATIONS OVERVIEW: <strong>SonicWALL</strong> is initiating the <strong>Limited</strong> <strong>Retirement</strong> <strong>Mode</strong> (LRM) notification for the<br />
<strong>SonicWALL</strong> <strong>PRO</strong> <strong>2040</strong> hardware and 2/3-year Support and Security Service SKUs effective July 1, 2011. <strong>Limited</strong><br />
<strong>Retirement</strong> <strong>Mode</strong> is the third phase of the <strong>SonicWALL</strong> End of Life process outlined at the end of this document.<br />
During this phase, <strong>SonicWALL</strong> will no longer develop or release driver updates or bug fixes for these products.<br />
Depending on inventory, technical capability, customer demand and gross margin, <strong>SonicWALL</strong> will continue to offer<br />
support contracts on products in LRM. LRM is a discretionary phase in the product lifecycle process. <strong>Limited</strong><br />
<strong>Retirement</strong> <strong>Mode</strong> is the second phase of the <strong>SonicWALL</strong> End of Life process outlined at the end of this document.<br />
All official End of Life notifications and phase information is posted on the Product Lifecycle area of our Support web<br />
site at http://www.sonicwall.com/us/support/Product_Lifecycle.html.<br />
Products Affected<br />
Products affected by this LRM announcement are listed below:<br />
Table 1 End of Life Information<br />
Regions Worldwide excluding Japan<br />
Products <strong>PRO</strong> <strong>2040</strong><br />
Product SKUs Various, see Tables 2 and 3<br />
<strong>Limited</strong> <strong>Retirement</strong> <strong>Mode</strong> Begins July 1, 2011<br />
<strong>Limited</strong> <strong>Retirement</strong> <strong>Mode</strong> Ends June 30, 2013<br />
End of Support Begins July 1, 2013<br />
Table 2 Affected Hardware SKUs<br />
<strong>PRO</strong> <strong>2040</strong> Description <strong>PRO</strong> <strong>2040</strong> SKU Replacement Description SKU<br />
<strong>PRO</strong> <strong>2040</strong> (N. America)<br />
<strong>PRO</strong> <strong>2040</strong> (International)<br />
01-SSC-5700<br />
01-SSC-5701<br />
NSA 2400<br />
NSA 2400 GAV/IPS/Application<br />
Firewall Security Bundle (1 Year)<br />
01-SSC-7020<br />
01-SSC-7066<br />
<strong>PRO</strong> <strong>2040</strong> NFR (N. America) 01-SSC-5703 NSA 2400 Demo Unit (NFR) 01-SSC-7059<br />
<strong>PRO</strong> <strong>2040</strong> Secure Upgrade 01-SSC-5757<br />
NSA 2400 Secure Upgrade Plus<br />
(2 Years) CGSS<br />
NSA 2400 Secure Upgrade Plus<br />
(3 Years) CGSS<br />
01-SSC-8672<br />
01-SSC-8673<br />
<strong>PRO</strong> <strong>2040</strong> TotalSecure (N. America)<br />
<strong>PRO</strong> <strong>2040</strong> TotalSecure (International)<br />
01-SSC-6083<br />
01-SSC-6093<br />
<strong>PRO</strong> <strong>2040</strong> Secure Upgrade 01-SSC-5757<br />
<strong>PRO</strong> <strong>2040</strong> CGSS Bundle N. America<br />
(2 Yrs)<br />
<strong>SonicWALL</strong> Product Lifecycle<br />
SUPPORT SERVICES <strong>SonicWALL</strong> <strong>Limited</strong> <strong>Retirement</strong> <strong>Mode</strong> Announcement for the <strong>PRO</strong> <strong>2040</strong><br />
01-SSC-6901<br />
NSA 2400 TotalSecure 01-SSC-7035<br />
NSA 2400 Secure Upgrade Plus<br />
(2 Years) CGSS<br />
NSA 2400 Secure Upgrade Plus<br />
(3 Years) CGSS<br />
01-SSC-8672<br />
01-SSC-8673<br />
NSA 2400 TotalSecure 01-SSC-7035
<strong>PRO</strong> <strong>2040</strong> CGSS Bundle<br />
International (2 Yrs)<br />
<strong>PRO</strong> <strong>2040</strong> <strong>Limited</strong> <strong>Retirement</strong> <strong>Mode</strong><br />
01-SSC-6907<br />
Table 3 Affected Support and Security Service SKUs<br />
Description SKU Last Day to Purchase<br />
<strong>SonicWALL</strong> Comprehensive Gateway Security Suite for <strong>PRO</strong><br />
<strong>2040</strong> (1 Year)<br />
01-SSC-5850 June 30, 2012<br />
<strong>SonicWALL</strong> Comprehensive Gateway Security Suite for <strong>PRO</strong><br />
<strong>2040</strong> (2 Years)<br />
01-SSC-6819 June 30, 2011<br />
<strong>SonicWALL</strong> Comprehensive Gateway Security Suite for <strong>PRO</strong><br />
<strong>2040</strong> (3 Years)<br />
01-SSC-6820 June 30, 2011<br />
<strong>SonicWALL</strong> Dynamic Support 24x7 for <strong>PRO</strong> <strong>2040</strong> (1 Year) 01-SSC-5707 June 30, 2012<br />
<strong>SonicWALL</strong> Dynamic Support 24x7 for <strong>PRO</strong> <strong>2040</strong> (2 Years) 01-SSC-6218 June 30, 2011<br />
<strong>SonicWALL</strong> Dynamic Support 24x7 for <strong>PRO</strong> <strong>2040</strong> (3 Years) 01-SSC-6219 June 30, 2011<br />
<strong>SonicWALL</strong> Dynamic Support 8x5 for <strong>PRO</strong> <strong>2040</strong> (1 Year) 01-SSC-5706 June 30, 2012<br />
<strong>SonicWALL</strong> Dynamic Support 8x5 for <strong>PRO</strong> <strong>2040</strong> (2 Years) 01-SSC-6216 June 30, 2011<br />
<strong>SonicWALL</strong> Dynamic Support 8x5 for <strong>PRO</strong> <strong>2040</strong> (3 Years) 01-SSC-6217 June 30, 2011<br />
<strong>SonicWALL</strong> Software and Firmware Updates for <strong>PRO</strong> <strong>2040</strong><br />
(1 Year)<br />
01-SSC-5572 January 30, 2012<br />
<strong>SonicWALL</strong> Software and Firmware Updates for <strong>PRO</strong> <strong>2040</strong><br />
(2 Years)<br />
01-SSC-6458 June 30, 2011<br />
<strong>SonicWALL</strong> Software and Firmware Updates for <strong>PRO</strong> <strong>2040</strong><br />
(3 Years)<br />
01-SSC-6459 June 30, 2011<br />
Last Time Buy<br />
Last Time Buy (LTB) is advanced notification to <strong>SonicWALL</strong> customers and partners that <strong>SonicWALL</strong> intends to start<br />
the end of life process. The duration of this phase is variable and depends on numerous factors including material<br />
availability, <strong>SonicWALL</strong> and channel inventory and end user demand. Last Time Buy is informational only; products in<br />
this phase are active.<br />
Active <strong>Retirement</strong> <strong>Mode</strong><br />
Active <strong>Retirement</strong> <strong>Mode</strong> (ARM) is a statement by the company that it is no longer actively manufacturing or selling the<br />
product. Products in ARM are removed from all price lists and marketing collateral. The duration of this phase is<br />
typically two years.<br />
<strong>Limited</strong> <strong>Retirement</strong> <strong>Mode</strong><br />
<strong>Limited</strong> <strong>Retirement</strong> <strong>Mode</strong> (LRM) is a statement by the company that it will no longer develop or release driver updates<br />
or bug fixes for these products. Depending on inventory, technical capability, customer demand and gross margin,<br />
<strong>SonicWALL</strong> will continue to offer support agreements on products in LRM. LRM is a discretionary phase in the product<br />
lifecycle process.<br />
End of Support<br />
End of Support (EOS) is a statement that the company no longer offers support for the product, and all remaining<br />
unique inventory or materials will be removed.