2020 Report to our Communities

essential
THE RIGHT TIME ...
Essential services by essential staff.
Our over 570 employees serving in the hospital, four clinics, physical therapy centers, sports
medicine clinic, behavioral health clinic, senior care campus, and home health and hospice
live in 383 different communities and represent 153 different positions. Our “20 Year Club”
celebrates a membership of 88 individuals.
$
23,948,239
GROSS ANNUAL WAGES (fiscal year 2020)
$9,646,244
BENEFITS COSTS
Our Core Values
Our Core Values of Integrity, Commitment
to Excellence, Dedicated Colleagues, and
Extraordinary Customer Experience define
our culture at Orange City Area Health
System. These values embody and guide
our daily behaviors, and our employees
apply these in how we interact with patients,
residents, visitors, and co-workers.
Internally, we have a Values program
that reinforces and recognizes employees
for exhibiting our Core Values. Employees
are able to give “Values Coupons” to thank
fellow co-workers for displaying behaviors
and performing actions that exemplify our
Core Values. Here are some examples of
recent Values Coupons:
193
VOLUNTEER PARTNERS
17,524
VOLUNTEER HOURS
SERVED IN 2018
574
NUMBER OF ORANGE
CITY AREA HEALTH
SYSTEM EMPLOYEES
from 38 communities
0.0
NUMBER OF EMPLOYEES
FURLOUGHED/LAID OFF
DURING THE PANDEMIC
$
36
MILLION
HEALTH SYSTEM IMPACT
ON LOCAL ECONOMY
95 %
OF PATIENTS INDICATE
THAT THEY WOULD
DEFINITELY RECOMMEND
ORANGE CITY AREA
HEALTH SYSTEM
“You stayed past your shift to sit with a resident
who had fallen and waited on the
floor with her until the ambulance arrived.
Then even after all of that you answered
call lights because all the other aides were
in rooms.”
“You willingly came in on your day off,
which happened to be your birthday as
well, to assist in surgery on a busy day.”
“You willingly went on a challenging visit
when you were not on call, but you wanted
to be sure a new nurse had the support
and skills to become a great Hospice
nurse moving forward.”