Bursary Newsletter - Issue 1 - Volume 1 Quzrter Aug-Oct - 2020-21 Final

5
Item
#
Strategic Initiatives
Key Performance
Indicators
Performance Targets
Actual Achievements
Comments
4C
4D
Collections Enhancement
Collections Enhancement
Monthly preparation
of tenants’ statements
Recommendation for
Write Offs
5A Process Review One recommendation
drafted by June 2021
6A
8A
9A
9B
10A
Institutionalize
Staff Appraisal
Strengthen Internal
Controls
Rewards &
Recognition Programme
Rewards &
Recognition Programme
Enhanced communication
Draft all Performance
Objectives/targets
Modify/Develop IC
instrument by Dec 31,
2020
Establish 2 rewards
and recognition initiatives
Implementation of
initiatives
3 (1-1/2hrs) Staff
meetings held during
the year
Two days after receipt
of information
from EMD.
Pending no adjustments.
Submit recommendation
for write
offs by Jan. 31,
2021
Submit recommendation
for improvement
to processes
Submit all signed
performance objectives/targets
by
August 28 2020
Administer IC survey
twice in the
year and share
findings with the
BRS team by June
2021
Submit draft Sept
30, 2020
Implement initiatives
by October 1,
2020
Meetings to be held
on the third working
week in November
2020
Not Achieved
$10Mil from
JCRS submitted
to Bursar in Oct
2020
Removal of JV
preparation for
Salaries & Stores
sent
Achieved
N/A
Proposal for staff
social
Letters of recognition
& certificates
given
Achieved
Statements sent but
not on time
Submitted to FRU in
Oct 2020
1 st meeting held on
Nov 13, 2020
10B
Enhanced communication
Quarterly Billings &
Receivables/SASS
Newsletters
Draft and submit
quarterly newsletter
N/A Due in Nov 2020
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