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HOME CARE MAGAZINE
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G6SSecurityisanexcitingnew ecotechnology-oriented
company,intendingtofilinthemarketnedforaSecurityand
FireSystemscompanywithadiference.
Overandabovethetraditionalsystemssecurityandfiresafety
servicesoferings,G6SSecuritycanprovideCyberSecurity,
SecureICTDataNetworkCablingInstalation,andI.Tand
SecurityHardwareEco-Recyclingsupportwhenrefreshing
yourexistingsecurityandI.T hardwareincludingcapital
returnsforendofleaseorrecentlyupgradedhardwareaspart
ofitsrangeofclientservices.
G6S
G6SSecurityislocatedatbrand-newoficesbasedinPark
Royal,London,chosenduetoourgrenbusinesmodel
alignmentandlakesidelocation.Thisgreatlyasistsourgoalof
beingagren,commitedenergyeficiencybusineswitheco
recyclingcapabilitieswhichwehopebringsagreatfeltoour
newandexistingclientswhenworkingcloselywithormeting
withourfriendlyG6SSecurityteam.
G6S
G6SSecurity’smisionistobethemostEcoFriendly,I.O.T
Secure,TechFireandSecuritySystemscompanyinour
industry.Wesaveenergy,reducewaste,ecorecycleandutilise
onlinebankinglevelsecurityinalemail,fileanddata
transactionswithourclients.Ourinternal‘G6SEnviro’policy
ensuresthatwearepaperles,lowcarbonandrecyclerefreshed
I.Tandsecurityhardwareonclientsitesaspartasouroveral
grenst
grenstrategy.
WealsosupporttheTresForCitiesCharitytohelpourlocal
environmentandarecurentlyasistinginlocaltreplanting
projects.Thisformspartofourongoingandfuturegren
marketingstrategyalongsideourcommitmenttodeliveringa
first-classerviceandbuildinglongtermrelationshipswithal
ofourclients.
OurHeadOficeisbasedinParkRoyal,Londonandourgoalis
delightingourclientswithdeliveringafirstclasservice,whilst
knowingthattheyarealsoworkingwithanenvironmentaly
commitedandenergyeficientcompany.Wesaveenergy,we
areenvironmentalyaware,haveapaperlespolicy,tryto
produceleswasteandrecycleupgradedhardwarewhere
posibleandeducateourstafinsustainableandenergysaving.
Wearealprofesionalswithahighlevelofexperiencegainedin
thesecurityandfireindustryover10yearsandweare
commitedtodeliveringourserviceswithhybridandelectric
fletvehiclestohelpreduceourcarbonfootprintandpasonany
savingsbyworkingeficientlytoourcustomers.
Caltoday
02071013417
email:service@g6s-secruity.co.uk
ShenShaeisaproatbeautywherew
individualclientsandtheirnedstothe
ShenShaeisaproatbeautywherewetakeal
individualclientsandtheirnedstothenextlevel.
Wecaterforbothmenandwomenfromalwalks
oflife.Fromproms,weddings,musicvideosor
photoshoots,letusmakeyourexperienceoneto
remember.Weprovidetailormadebeauty
packagesthatisuniquetoyourrequirements.Our
beautytherapytreatmentsincludehairremoval,
tanapplication,facials,pedicures,hotstoneandoil
masages,eyelashextensionsandeyebrowtints.
Weoferamobileservice,yes!That’srightwewil
cometoyou,oferingspecialdiscountsforthe
folowing,carehomes,hospitalsandhospicesour
wayofgivingback.
Forappointmentsormoreinformation
info@shenshaebeautyservices.com
4.INFECTIONCONTROL.Minimisingcontact
withoutreducingcarestandardshasbenachalenge
withthecurentpandemicwhichtechnologycan
asist.
5.CARE TRAINING deliveredinpersonis
esentialbutthoseelementsthatcanbedeliveredvia
documents,videosandquestionnairesarecateredfor
within thecaresystem whichoptimisesTime
ManagementforSupervisorsandCarers.
6.6.PIRANDMOCKINSPECTIONSareattimes
stresful.Thereportingsuitesalowyoutoviewcare
tasksdeliveredoverselecteddatesandserviceusers.
Evidencecanberetrievedatyourfingertips.
7.MOBILECAREMONITORING atpointof
caredeliveryfacilitatesResponsive& Continuous
CarewhilstfolowingKLOEcentricprinciples.
8.8.COMMUNICATION asKennethBlanchard
statedisthe“BreakfastofChampions.”HomeCareis
nodiferent.Aninternalmesagingsystemacesible
bycarers,supervisorsandseniormanagementwith
anaudittrailensurestherightpersonhasacestothe
corectinformationascaredocumentsormedications
areamendedorchanged.
9.9.LONEWORKERLEGISLATIONcompliance
canbedemonstratedthroughGPS,andHandover
notes
Carerscanacescareplans,loggednotesandvitalcareinformationat
theirfingertipswithsimpleeasytoreadscrensandguidancenotes.
Theycanviewtheirdiaries“OntheGo”andquicklyreportAcidents
/Incidents,MedicationisuesorraiseSafeguardingAlertsquicklyand
easily.
Isuesareidentifiedeasilyandreportedinlivetimetotherelevant
carer,supervisor,ormanagement.AsesmentsandAuditscanbe
conductedinthecommunityeficientlywithoutthenedtorewriteor
retype,whichhelpsmanagementtousetheirtimemoreefectivelyand
folowuponcriticalisues.
Theappworksseamleslyacrosalmajordevices,whileoutinthe
communityfromcareasistants’andseniormanagerssmartphones
andmobiledevices.
TheCareSucesEHCMSsuitebrieflyconsistsof:
1.Carermobileapp
2.Supervisor/TeamLeader“OnCal”mobileapp
3.ServiceUsemobileapp
4.Family/friendsmobileapp
5.Stakeholdermobileapp
6.MobileAsesmentsappand
7.MobileAsesmentsonalaptop
8.TheManagementportal,whichisthe“brains”oftheECHMSand
linksupaltheappstogetherviaDashboard,Livestatistics,reporting,
Financialreports,eMar,Documentstorage,Forms creator,
MeasuringOutcomes,HRandatrainingmatrixwithavastarayof
additionalal-inclusivemoduleswithflexiblesetupfeaturesincluding
invoicerates,acespermisions,andCM2integration
Jayiscommitedtocontinualyaddingnewvaluablefeaturesandto
integratewithotherhealthcaresystemstofurtherdeliveraunique
al-encompasingpropositionforhomecareproviders.
SUCCESSSTORIES-SPECIALISTADVISORATCQC
“CareSucesareusingtheirState-of-the-ArtTechnologydigitalApp
tohelpsupportDomiciliarycareproviderswholookaftervulnerable
peopleinthecommunity.
Theappalsoalowsfastacestouptodatedocumentationand
reportsthatfedintotheManagementdashboards.Informationand
livealertscanbesenttoalrelevantstakeholdersandacescanbe
quicklygrantedordeniedatthepointofcare.
HavingsentheAppworking,Ifelthiswiltransform how
domiciliarycareandprimarycarecanco-supportpatientsathome.
Thisisdefinitelyonetokepaneyeonasinmyopinionitcould
definitelymakemyroleasCQC SpecialistAdvisormuchles
complicatedwhenitcomestoexaminingcarerecordsandasociated
data.”
BrianBowlayWiliams-RMN-SpecialistAdvisoratCQC-Dip
Psychodynamiccounseling
Tosehowyoucanbenefitfromthetechnology,youcanbooka
15-minutediscoverycalormaybeademonstrationtoseatfirsthand
theuniquecompletedigitalsystemforwhichyouwilned45minutes.
MILLIONAIREENTREPRENEURQUITSTOCAREFORHIS
MOTHERWHOPASSEDAWAYATTHEAGEOF103
MrJ.Shahspent30yearspursuingthe“RagstoRiches”dreaminAmerica,before
returninghometoLondontocareforhisdearmother.Inhermemoryhespentthe
last4yearscreatinganElectronicHomeCareMonitoringSystem (EHCMS)
costingmorethan£1milion’s,which,folowingBetaisbeinglaunchednow.
Jaygraduatedin1985withaComputer ProgrammingdegreatColchester
University,andthenwentontodevelopingstateoftheartinteroperablecaresystems
forAmericanhealthcareemploying110stafacros3continents.
InIn2015,returningtoLondontocareforhismotherherealisedthatthetechnology
hedevelopedintheUSAwasnotwidelyavailableinEngland.Sethestoryhere.
MrShah,asacarerandbusinesmanwasawareofthemuch-publicisedchalenges
experiencedinAdultSocialCareandinparticulartheconflictingpresuresfacedby
HomeCareprovidersfromfundingshortfalstostafshortagesandregulatory
compliance.
JayhasmastermindedanefectiveandresponsivecaresystemthatencapsulatesVisibilityandOperational
EficiencywhilststrivingtowardsOutstandingCareprovisiondesignedforfrontlineprofesionals,supervisorsand
seniormanagementwithinasingle,endtoendcost-efectiveEHCMSwiththecooperationofseveralhomecare
providersandhealthcareprofesionalsoverthelast48months.
Thetechnologyiscloudbased,encrypted,andconnectedinonecaremanagementsystem,whichhomecare
providerscancontrolacesandviewfromanywherewithaninternetconnection.Ithasbendesignedtobe
simpletolearnandusewithagreatuserexperience.
Jay’sexperiencesoftheAmericandigitaltransformationwithalitsadvantagescansethatUKhomecare
providerswilbenefittoo.Itwilaleviatesomeofthedemandsplaceduponcareprovidersandattheleastleverage
operationaleficienciesinasectorcharacterisedwithlownetprofitmargins.
1.WhetheryounedtooptimiseROSTERING andcoverthosevitalcals,highlightingUnalocatedcalswith
automatede-diariesande-Rostersforbothshortvisitsandsupportedliving.
2.eMAR-Medicationerors,andmisedmedicationsarehighlightedasareSafeguardingAlerts.
3.LOGGEDNOTESaswealknowformthebasisofEvidence.Technologyreplacingloggednotesiswel
knownthroughvoicetotextremovingthenedtoretypeorilegibilityisues.Supervisorscanviewinrealtime
careasithappensreducingthenedtotravelandreviewattheendofthemonth.
WHOIAM
MilestoneFloristryisindependentlyrunbymyselfChyvonne,
IamaFrelanceFloristheretoprovideyouwithalfloral
arangementnedsbasedinLondon.
MYJOURNEY
IstartedmyfloristryjourneyduetothelosofmydeargrandmotherinNovember2015,
wherebyIcreatedmyfirstarangement,self-taughtanddedicatedtomybeloved
GrandmotherGwendolineCameron.
Sincethen,withagrowingpasionforflowers,2019wasayearforprogresion,Iformaly
gainedleveloneandtwoNCFEfloristrycertificatestostrengthenmyskilsandfurthermy
knowledge.
NowsharingmytalentforaltoenjoynotonlyforcelebrationsoflivesbutforalMilestones
'Markingocasionswithflowers.
Itwasapleasureworkingwithyoufromstarttofinishyourpresencewaseverythingand
moreIhopethatI'mabletouseyourservicesagainforahappierocasionIwishyou
continuedsucesinyourbusinesandifI'maskedforaflorist,IknowwhoIwil
recommend.
Marcia
Reviews
Myfamilysaidthankyouverymuch,theFlowerswerebeautifulandyourworkandtime
withusisverymuchappreciated.
MrDAndrews
*Weddings
*Babyshowers
*Birthdays
*Anniversary’s
*Events
*Funerals
*Specialoccasions.
CalChyvonneon07501093105oremailmilestonesfloristry@gmail.com
Iwilmemorethanhappytohelpwithyourfloralneds.
ExceptionalserviceatshortnoticemyfriendwassopleasedwithherFlowerswildefinitelybe
usingyouagainthankyousomuch.
REDROCK’SLISTOFHAPPYCLIENTS
CONTINUESTOGROW:
OverathousandbusineseschooseRedRockfortheirnedsandasthecustomownedandbuilt
systemevolves,thenumberscontinuetogrow.TherevolutionarydevelopmentsthatRedRock
continuestomakeresultsfromdialoguewiththeirclientsandagenuinedesiretoplaceeachand
everyclientinfulcontroloftheirsolution,whetherchoosingtooperateeverythingthemselvesor
preferingasupportedservicefromtheRedRockteam.YoucanperhapssewhyRedRockis
consideredasafechoiceasourclientsjustkepcomingback,yearafteryearfromsmalcompanies
andlargercorporateclientstohealthcaretrusts.
IFE-LEARNINGISONYOURRADAR,
NOW ISTHETIMETOACT!
TakeacloserlookatonlineoptionsandperhapsevengiveRedRockatry.Lookattheoptions
availableforalstafhere:
www.redrocklms.co.uk/shopwindow
Weoferfretrialoptions,sojustContactUsforanoobligationsetupand/ortodiscusyour
specificnedswiththeteam.
CALLUSNOW 01246553000
ORCLICKHERETOARRANGEACALLBACK.
SPECIFICFUNCTIONSTOLOOKOUTFOR:
Anytimeaces,wheneverthereisanopportunemoment
Programandacesanddeliveryflexibility
Progrestrackermeaningnothingislost
Trainingwhereyouchooseandaremostcomfortable
Robust,welwriten,qualityandchalengingtopics
FulLearnerManagementSystemwithwiderangingreportingoptions
Instantacesandresults
Costandeficiencyoptions
Performanceindicatorsandreminders
Simplifiedcompliance
Unlimitedcourseaces(byagrement)
Custombrandingoptions(acesandcertificates)
KeyKnowledgebuilderstosupportasesments
Knowledgechecks
InspectionReadines
… andmorefromtherightprovider,sowhatshouldyoulookforinanonlineprovider?
CONSIDERTHINGSLIKE:
Quality,easeofaces,reportingservices,therangeofcoursesandflexibilitytomarythecourses
totheserviceprovisionandofcourse,service.
Don’talwaysbuystrictlyonpricebutdogoforvalueformoney.Askforpricingoptionsandlook
foraservicethatoferspeoplewithwhomyoucandiscuswhatyounedandcanhelpifyouhave
anyquestions… apersontospeaktocanbeinvaluable.
CONSIDERTHINGSLIKE:
RedRockOnlineTrainingSolutionshasover12years’experienceofdeliveringcoursesto
individualsandcompaniesalike.Theever-growinglistofprofesionalyauthoredcoursesstands
atover70,alwritenagainstSectorSkilsCouncilguidelines,CoreSkilsFramework
requirements,NationalOcupationalStandardsandLearningOutcomesattheidentifiedlevels(as
applicable).Furthermore,theyareacknowledgedasfulyCPD(ContinuousPersonal/Profesional
Development)qualifying.
TaketheCareCertificateforexample.Aflexibledeliveryapproachhelpstoensurenewrecruits
canbesupportedthroughtheearlystagesoftheircarer,withaggregatedmarkingandgreater
eficienciesforTrainingStaforCo-ordinatorswithoutcompromisingonquality.
TRAININGISTHEKEYTOONGOING
ORGANISATIONALSUCCESS.
Peoplewhoundergotraininganddevelopmentacquirenewknowledgeandskils,buildingtheir
confidenceandmakingthemmoreproductiveandvaluable.
TheincreasedinterestinonlinelearningduringtheCovid-19pandemichasbennoticeableand
efectively‘overnight’haschangedthoughtprocesaroundtrainingandlearning,especialyintheCare
Sector.
Covid-19ruleshavemeantgrouptrainingandfacetofacedeliverydemednon-esentialhasslowedto
suchanextentthatalthoughtheappetiteforgoodqualitytrainingremains,theabilitytoacesitinline
withguidelineshasrequiredarethink.
Nowondertherehasbenasurgeofinterestinonlinetrainingoptions…
… butcarecompaniesnedtochoosetheirproviderwiselyandcarefuly
Benefits:
Eficiency
Acesibility
Scalability
Adaptability
Consistency
Traceability
Compliance
Environmentalyfriendly
CalToday
02031050696
Email:
info@veraasupportedliving.com
Theworld’sfirstwearableno-touchtechnology,a
wearabletechnologywithesentialoilsinfused,ithas
hugebenefitsandhelpsyoufelincrediblelastingupto
12hoursaday.Youchooseyourmood(lavender,
eucalyptusorlemon)andletusdotherest.
Theseproductscanbeusedbythefolowingindustries:
Beauticians
Barbers
SpaOwners
Doctors&Nurses
SanitationWorkers
NursingHomes
Landscaping
Heating&Conditioning
andmanymore
Ifyoufinditdificulttobreathwhilewearinga
mask,youwilbenefitfrom usingZence
Formoreinformationcal
02087190660 or
info@mcalpinecare.com
AtSelfInvestClub(SIC),ourpriorityissimplyfocusedon
building,leadingandguidingnewbusineses,entrepreneurs
andpeoplewhoarecurentlyemployedorunemployedtoreach
financialfredom.Wedothisbycreatingasupportsystem
whereresourcescanbeexchanged,andteaminvestmentscan
beapplied.
AtSelf-InvestClubwesourceandscrenindividualswhoare
seriousaboutmakingshort-andlong-terminvestments.Thisis
donebypoolingmoneyandinvesting,thebeautyoftheservices
providedisthattherearenorisksinvolved.
Withtheeconomyinacrisistogethernesisnedednowmore
thanever.Wearepasionateaboutasistingindividualsin
obtainingownershipwhetheritbe,acquiringproperty,landor
busineses.
Caltoday
02035190340
www.selfinvestclub.com
CompanionshipService
DomesticServices
EscortingServices
ShoppingServices
Togethernesiskeyinthecurenttimeswelivein,andthemain
purposeofourventureistoensurethereistogethernesand
stateofonenes,fromtheorganisationstraightdowntotheend
user,andthisiswhatUnityTransportstandsfor.Theideaisto
helptransportvulnerableadultstoGPandhospital.
UnityTransportServicesprovidesasafeandreliabledriving
serviceforvulnerableadultsandchildren.Weofermany
servicessuchasacompanyingourclientstoatendGPor
hospitalappointments,makingourclientsfelcomfortable
beforedeparture.Wecanalsoasistwithshopping,orensuring
childrensafelyatendschoolaswelaspickupfromschool
or/andafterschoolactivitiesifrequired.OurPersonal
Asistantsaretrainedinhousetoasistandsupportourclients
withmobilityneds.
UnityTransportServicesenablesourclientstostaymobileand
independent.Weareatrustedcompanionserviceforbothadults
andchildren.Safetyisournumberonepriority,ourcompanion
driversarefulyveted,qualifiedandhaveafulUKdriving
licence.AlourdrivershavebenDBScheckedandarequalified
todriveclientswithourlicensedcompanycar.Additional
trainingincludeshealthandsafety,firstaid,dementiaandthe
understandingofindividualneds.UnityTransportServicesis
heretosupport,acompanyandofercompanionshiptoal.
BALiftingOperationsisaLondonbasedconstruction
recruitmentliftingcompany,setuptometthedemandsof
liftingoperativesandmatchtheexpectationsofclients
withintheliftingindustry.
Weprovidehighqualityvetedpersonnelandoferthemin
housetrainingtofortheirjobroles,oferingcontractorsand
subcontractorsqualityoperativesatmarketvalueonashort
termtolongtermbasis.
Alofouroperativeshavedoneinhouserefreshertraining
ontheirrespectiveCPCS/NPORSacreditedqualifications,
whilstthey'vealpasedbasicchecksoftheeligibilityto
workandremainintheUK.Youcanrestasuredwe've
vetedtheirprofesionalreferencesbeforehand.
Ifyouwantareliableliftingoperativeforashort-long
contract,pleasegetintouchwithustoday
admin@baliftingoperations.com
Withourclientpackageandpersonalhandlingofeach
candidatefromprecontracttopostcontract,weworkto
presentaseamlestransitionforcustomersandto
excedoperativesatisfaction.
CPCS/NPORSAcreditedOperatives:
AppointedPerson
CraneSupervisor
CraneOperator(SaddleJib/LuferJib)
Slinger/Signaler
Formoreinfovisitour
websitewww.baliftingoperations.com
Withintheconstructionindustryitcanbeachalengeto
sourcethecorectcandidateperfectlyintothecorectjob
placement.Oftenthebestcandidatesareunavailable,orthe
contractoferedisn'tfeasible,atBALiftingweaimtosolvethat
isuewithourlargepoolofoperativesandrefinethemtoyour
jobspecification,vetedthoroughlyofcourse.
BALiftingOperationsLtdisacompanyrunasanagencybut
oferingpermanentandtemporaryrolestoLiftingoperatives
withinandoutsidetheboardersofLondon
OurTaylormadeapproachandexperiencewithinthelifting
industryhasenableustorealyfocusonthegoodquality
reliableliftingoperativesandunderstandtheirrequirementsas
welastheclients,forasucesfulplacement.
ThisHomeCareNetworkingGrouphasbendesignedtoenhance
morecolaborativeworking.Homecareprovidersfacethesame
bariers,yettheychoosetoworkindependently,theplatformcanbe
usedtoexploreideas,discuschalengesandasateamcreate
solutions.Thecaresectorisarelationshipbuildingindustry,inorder
togetreferals,youmustensurethefolowingprincipleisinplace:
KNOW +LIKE+TRUST=REFERRAL
Ournumberoneaimistohelphomecarebusineses
BUILD–SUSTAIN–EXPAND
ADVANCEMEMBERSHIP
Exchangeresourcesforresources
Businessupport
MarketingTraining
Scalablebusinesmodel–toincreaserevenue
Acestobusinesmaterials
Discountontrainingprograms
Busineschalengeswithguidance&support
W ekly/monthlyupdates
Clientreferalscheme
HomeCareMarketing–16Chapters
BUILD–SUSTAIN-EXPAND
Doyoucurentlyownorareyouthinkingofrunningahomecarebusines?
Isyourhomecarebusinesdoinglesthan1,000hours?
Areyouoftenhavingtocovercarecalswhilemanagingyourbusines?
Areyoustrugglingwithmarketing?
Areyoustrugglingwithgetingclientreferals?Notontheproviderslisting(LocalAuthority),
HomecareMarketing,CrisisManagement,Recruitment,Contingency/StrategyPlanning,and
BusinesOperations.
AtMcAlpineCareBusinesConsultingweprovideafordable,accesiblemarketingtools
thatinclude:
•HomeCareMarketing
•BusinesOperations
•Strategy&ContingencyPlanning
•SocialWorkerMarketing
•ProjectManagement
•Recruitment
•SocialMediaManagement
•WritingProposals
•ApplyingforTendersandmuchmore
Calnow02087190660andletusexceedyourexpectations
www.mcalpinecare.com
CareProfesionalAwards2021
STRATEGY
AWARD2020
McAlpineCarehasauniqueapproachtotheirbusinesstrategywhichhasbenimplementedover
thecourseof2020.ThecreationoftheHomeCareNetworkingGrouphasledtoaprogresive
andconstructiveBusinestoBusines(B2B)relationshipbeingformed,thuscreatingfurther
opportunitiesfor2021.UtilisationoftheHomecareHubhasledtoanincreaseinleadsand
colaborationswithotheragenciestoensurethatasmanyarecateredtoasposible.TheirHome
CareMarketingguide,whichwascreatedtoasistagenciesinorderto'build–grow–sustain'their
homecarebusineses,hashelpedtremendouslyintheimplementationofsuchlong-termstrategies
tobenefittheprovidersaims.
McAlpineCare’sstrategyhasalsoledtoopportunitiesinternationalywithmembersworkingin
countriessuchasGhana,Nepal,andRusiaaswelastheUK.Thishasledtoaflourishing
partnershipresultingindevelopingandmentoringalmemberswhilegainingpositiveinfluences
fromvariousculturesandbeliefs.
REABLEMENT
AWARD2020
Thisproviderhasevidence7keyareasthat
provethemworthyofwinningthisaward:
Theirmanagerspendsextratimetoenable
peopletoreturntowork
They oferextra supportwith English
speakingandwriting
Theyprovidementorstocarerstohelpthem
overcomebariers
Theyprovidefoodtofoodbankstosupportthe
nedy
Theytransportclients,freofcost,forsocial
inclusionforthosethatarelesfortunatebut
exprestheirwish.
Theyorganisecofeeveningsordinnerwhich
fals outside of the typical "Home
care/DomiciliaryCare"providerremit,oneof
akind.
Andfinaly,theycontinuetogotheextramile
intheoutstandingservicestheyofer.
MOTIVATIONAL
AWARD2020
ABCLiveInCareaimstoasistthoseinned
ofcare,toliveassafelyandcomfortablyas
posibleintheirownhomes.Theyencourage
theindependence,dignity,privacy,choiceand
welbeingofalServiceUsers.Theirprincipal
beliefisdeliveringacontinualhigh-quality
serviceand developing relationshipsthat
activelyencouragetheirServiceUsersown
welbeing.
Theycontinuouslymonitortheirpolicies,
proceduresandpractisessotheycanimprove
thelevelofthecareofered.Alfedbackfrom
ourServiceUsers,theirfriendsandrelatives
andourlegislativebodiesarewelcomedand
actionedappropriately.
Duringthepandemic,ABCLiveInCaretook
urgentactiontoprotectstafandclients
againstthespreadofCOVID-19.When
reportsshowedthatsomeclientscouldn’t
provideevenbasicsanitaryitems,ABCtook
theactionanddistributedanti-bacterialhand
wash,kitchenrolpaperandgelsanitizerin
ordertomaintainahighlevelofhygiene.ABC
LiveInCaregeneratedasolidaritycampaign
inordertoprotecttheirstafandclients.
CEDERSCARE
MOTIVATIONAL
AWARD2020
CedarCareisacompanywithatrue
heart&pasionforwhattheydo.They
regularly raisemoneyformultiple
charities, such as Alzheimer’s,
DreamWorksandHeartfoundation
Their‘Team Cedars’astheycal
themselves,havecontinuouslycaried
onthroughoutthispandemic,going
theextramilesothataltheirclients
kepintouchwiththeirlovedones,via
Facetime,textsandWhatsAppfor
example.Theyevencelebratedabig
bibirthdayviaaGroupfacetime.
ANCILLARY
AWARD2020
SpringcareSupportServicesupholds
thehigheststandardsforthefulrange
ofservicestheyprovidetousers.There
isnodistinctionbetwen'bigorsmal'
clientsoranytypeofcustomerswhen
itcomestothequalityofservice
oferedtovulnerablepeopleandtheir
families.SpringcareSupportServices
work in partnership with other
agencies,suchassocialservices,in
minimisingfamilybreakdownand
preventingthesignificantriskofharm
tochildrenoftenworkingwiththe
Children in Ned charity.These
childrenaresubjecttoachildprotection
planorcourtordersanddisabled
children. Furthermore, their
partnership working with two
universitiesinoferingstudentsocial
workersplacementswhichhasenabled
over20studentstoqualifyasSocial
Workers,someofwhom arenow
Managers
TECHNOLOGY
AWARD2020
LiftedCarehaveenhancedcommunication
betwenalpartiesincludedinacarepackage
byimplementingathre-sidedplatformthat
providestechnologyapplications,acesible
by operationalstaf,Carersand clients’
families.Thisnewtechnologyhasoversen
theendtoendbusinesoperationbyhelping
connectserviceusersandtheirfamilies.Being
avisionaryinthefieldhasalowedthis
organisationtoreachnewheights
HONOURABLE
AWARD2020
Proudestachievementtodate–apartfromachieving
an“outstanding”rating,wasoneoftheirclients.His
daughter-in-lawcontactedthemastheywereherlast
resort.Herfather-in-lawhadbensectionedmany
yearsbeforeandtheLocalAuthorityhadplacedhimin
asecurecarehome300milesfromhishomeandfamily.
Hesuferedfrom Korsakofsyndrome,aswelas
hahavingmultipleotherisues.Noonebelievedthey
coulddoit,buttheyweretheirlastoption.TheLocal
Authoritywasveryresistantduetolackofknowledge
ofLive-incare.TheyworkedwiththeConditionof
Participation,hiscurenthome,theLocalAuthority
andhisfamilyforapprox.9monthstoprepareasolid
careplanandlive-insupportplan.InNovemberoflast
year,hewasfinalybroughthome.Hehashisown
houseandissupportedby2live-incarers,withhis
familylesthan10minutesaway.Itmadethewhole
teamcryintheoficeandremindthemofwhytheydo
whatwedo.Hehassincesetledandenjoyssocial
activitiesandtimewithhisfamily.
HONOURABLE
AWARD2020
BestChoiceCarehasalwayscontinuedtoprovide
excelentservice,whichcanbeevidencedthrough
thepositivefedbackthattheyreceive.They
alwaysgoonestepfurthertoensuretheirservice
usersarehappyandprovidedwithquality
services.Theyalwaysremainprofesionalwhen
dealingwithdaytodaymatersandcomplex
cases.Theirteam constantlygrows,andmore
facesareaddedtotheteam.Themanagementare
greatatthinkingoutoftheboxandinvolvingthe
teamintheirprogresion.
EMPOWERING
AWARD2020
Thenatureoftheirworkissuchthateachdaycanpresentnewchalengesand
obstacleswhichboththeserviceusersandstafhavelearnttoovercomebyworking
withparents’familymembersandguardians.
Theyoftencelebratealachievementsofserviceusersnomaterhowsmalwhich
helpskepanexcitingandupbeatenvironmentforalstakeholdersinthedayservice.
Theirteambuildingskilshavecreatedanenvironmentwherethestaftrustand
respecteachotherinalsituationsandareabletogiveandreceivefedbackinapositive
manner,whichequalybenefitstheserviceandalserviceuserswesupport.
Theyareproudtoincludeandencourageserviceuserstojointheircommunitiesin
everydayeventsaswelascelebrations.Finaly,theytakeworkingwiththefamiliesof
individualsintheircareveryseriously,valuingtheiropinionsandactioningrequests.
MOTIVATIONAL
AWARD2020
SophiePinder,theOperationsDirectorofLeaf
ComplexCareisanexceptional,pasionate,
peoplepersonwhoisdedicatedtoleadingher
teamwithmotivation.Shehasarealempathy
andgenerosityforherhighlyskiledteam.
Sophieisveryambitiousandaninteligent
person,whoisalwaysputingothersbefore
heherself.Herdedicationandpasiontoherstaf,
herfamiliesandanyonethatwilevergetthe
opportunitytobetrainedormentoredbyheris
merelyoutofthisworld.Sophieissopasionate
aboutpeopleandchangingtheirlivesandthisis
veryeasilyprovenwithhowherteamarealways
behindher,readytorunwithwhateveristhrown
inintheirdirectionandwilalwayshaveeveryone’s
bestinterestattheheartofeverythingshedoes.
REABLEMENT
AWARD2020
Sharingasucesstoryneverfailsto
reminduswhywestartedinthefirstplace.
ColaborativeCareSolutionsproudly
shares:
SincemovingtoColaborativeCare,Rachel
has“comealive”becauseofthemarvelous
careshehasreceived.Althestafwhodeal
withherarekind,caring,patientandshowher
respectandempathy.Rachel’sbehaviourcanbe
verydificultandchalenging,demanding
greatpatience.Rachel’snewhomein
ColaborativeCareisawarm,cleanbungalow
andwehavepersonalizedherbedroomwith
picturesoffamily.We,andRachel’ssister,
RebecahavebenmoreproactiveinRachel’s
care,whileherhomeismerely35minutes
awayfromherfamily.
Wearealwaystreatedwithrespectandprivacybythemanycarersandwefelquiteathome
whenwevisitherwhichisnowtwiceawektakingitinturnstocookandprovideameal
forusaleverySunday.Rachel’ssensorynedsarecateredforastheyhaveboughthertwo
budgieswhichshepetsregularly,togetherwithtwochickens.Rachelistakenoutonadaily
basis,sheisencouragedtoberesponsibleforherindependenceandisalsoencouragedtoeat
healthilyandcutdownonhersmoking,sheisgivenboundarieswhichshefindschalenging
attimes,butshehasstartedtosaypleaseandthankyouwhichisagreatimprovement.She
isishelpedtobudgethermoneyandchooseandcookfreshmeals.Rachelhasbenswimming,
tothepark,apetingparkandCostaonnumerousocasions.Sheiscommunicatingwithus
andstafalotmore.Herpurginghasdrasticalyreduced,andherself-harminghasstopped.
Whatawonderfulstory!
MOTIVATIONAL
AWARD2020
AspireCare’sManagementteamareveryapproachable
aswelasbeingexceptionalintheirwilingnesto
supportstafanddowhateverisrequiredtomet
contractualstandards,includingprovidingdirectcare
themselvesifnecesary.Theyalwaysgotheextramile
inpursuitofexcelence.
OUTSTANDING
CONTRIBUTION
AWARD2020
WalsinghamSupportworkstoincreasethe
qualityoflifeandhappinesofevery
persontheysupportbynurturingequal
opportunitieswithinthelocalcommunity.
Theyfocusonfourkeyareas:
Communityactivities
Educationandskilsdevelopment
Volunteringand,
Supportedemployment.
DuringCOVID-19,theircommunityteamworkedtoensurethatthepeopletheysupporthad
acestoweklyZoomsesionswhichincludedteachingmediastudies,numeracy&literacy,
cooking,animals&bushcraftandgardeningamongstmanyothers.Thesesesionsalso
includedaone-ofMorningClubandHealthyLivingfocus,runningactivitiessuchasMusical
Bingo,Karaoke,andYoga.
Theysupportindividualsintheircaretomakeconnectionswithpeopletheychoosesuchas
family,friendsandthewidercommunity.
Theirvolunteringplatformhasalsocreatedagreatbridgebetwenthepeopletheysupport
andthecommunity,enablingafurtherunderstandingofindividualswithlearningdisabilities
andcomplexneds.
CARELEADERSHIP
AWARD2020
Promedica24careteamarepasionateabouttheir
client’srighttoreceivethehighestqualityofcarein
thecomfort,security,andfamiliarityoftheirown
homes.Theybelieveintheprovisionofcarethrough
kindnes,experience,friendshipandknowledge.
Promedica24proudlysetsthestandardinthecare
servicesindustry.
MOTIVATIONAL
AWARD2020
HomeInsteadrewardtheirstaffortheirwonderful
work,tirelesdedicationandoftenunenviabletasks.
Theyprovideongoingtraininganddevelopmentto
stafandpromotecaregiverstokeyplayerroles.
Additionaly,asagreatHomeCareProvidershould
do,theyalsopromotetheirexcelentpracticevia
platformssuchassocialmediaandournewsleters.
OUTSTANDING
CONTRIBUTION
AWARD2020
Theywilalwaysactinthebestinterestsofpeople
whobenefitfrom theirsupport,sowhileits
appropriatetorecognisethenedtofocuson
deliveringsupportandcare,theyalwaysbalancethis
withtheresponsibilitytocheckthattheoveralsafety
ofalconcernedismaintained.
SharingoneoftheQuotesoftheDaythathas
beenplacedintheirdigitalworkspace,"The
SameBoilingWaterThatSoftensPotatoes,
HardensEggs.It'sAlAboutWhatYouAre
Made Of, Not Your Circumstances"
demonstratestheiraptitudetosuccesfulyadd
extraservicesduringthePandemicandhaveno
CAREMANAGER
AWARD2020
SureHealthcareaimstogoaboveandbeyondin
deliveringthebestposibleservicefortheir
customersandserviceusers.Theyoperatea
24/7,365days-a-yearoncalservicetoalcare
homes.Theyhavesuppliedemergencycare
staf atvery shortnotice,both during
Christmasandunsociablehours.Theircare
co-ordinatorshaveevenpersonalytransported
staftocarehomesonocasionswhentheir
transporthasfailed,tohelpmettheclient’s
ServiceLevelAgrement.
CAREMANAGER
AWARD2020
NicholaOverington
Nichola’sgleamingpasion,commitmentand
enthusiasmforherclients,theirfamiliesover
thepast7years,hasevidentlyalowedher
clientstogrowfromstrengthtostrength.She
ispasionateabouttransitioningchalenged
peoplethroughtheircurentdificultiesto
happy, positive and independent living
individuals.
Weldone,Nichola!
ENDOFLIFE
AWARD2020
Ittakesspecialqualitiestobeabletohandlethe
situation and Heathcotes has these in
abundance.JoewastransferedtoHeathcotes
fromalocalhospitalwardafterhavingspenta
significantperiodoftimethere.Hewasvery
unsetledonarivalandfoundtheunfamiliar
suroundingsdificult.Stafhadworkedwith
Joeduringthistransitionperiod,buthewasnot
usedtobeinginacommunityenvironmentand
herefusedtoengage.
Heathcotesuseredirectiontechniquesand
changeoffaceandenvironmenttosupportJoe.
DuringperiodsofJoe’saggresion,theyalso
builtupatrustingrelationshipleadingto
calminghim down.StafprovidedJoewith
reasuranceabouthisnewenvironmentand
encouragedhimtoidentifynewintereststhat
hehe could pursue at Heathcotes. Staf
additionalyimplementedastructuredroutine
tohelpsupportJoeandencouragehimtoplan
hisownactivitiesandmealstohelphimtotake
controlofhisdailylifeandbecomemore
independent.
HONOURABLE
AWARD2020
ThisawardrecognisestheHomeCareProviderwho
believesintruthandhasdisplayedthehighestlevelof
integrity,nobility,andsophistication.
CavelHealthCarehasastrongpresenceatlocal
eventsintheregionwiththeirCommunityCare
Coachpromotingboththeirservicesandcarer
opportunities.Theyalsoworkcloselywithleading
localcharitiesintheEastAngliaregion.Beingoneof
theleadingHomeCareprovidersinNorfolk,they
delivercaretopeopleofalages(18-65+)intheir
ownhomes,from1hourperdayto24/7live-incare.
Theyalsoofertemporarystafingsolutionsthrough
thesupplyofagencystafoneitheratemporaryor
permanentbasis,to careand nursing homes
throughouttheregion.
CONTENT:
CARE
PROFESSIONAL
AWARD
2020