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How Gwalior’s iTokri became international e-tailer of handcrafted fabrics & artworks

A handwritten note on a piece of recycled paper plus a hand-made trinket or pen is what one receives along with every order from Gwalior-based iTokri, an online store of handcrafted fabrics, jewellery, paintings and other artworks. Just like its little free gift, all the products in iTokri’s catalogue are unique and especially crafted for the brand, which has been doubling its revenues every year since launch in 2012. The small town retailer has achieved all this without following the typical e-commerce template of being a marketplace.

A handwritten note on a piece of recycled paper plus a hand-made trinket or pen is what one receives along with every order from Gwalior-based iTokri, an online store of handcrafted fabrics, jewellery, paintings and other artworks. Just like its little free gift, all the products in iTokri’s catalogue are unique and especially crafted for the brand, which has been doubling its revenues every year since launch in 2012. The small town retailer has achieved all this without following the typical e-commerce template of being a marketplace.

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“iTokri supported us and made payment for all orders

as per schedule so that artists are not impacted.”

Alam and his father, who have been associated with

Pamnani since 2012, say that iTokri trusts artisans with

designs and colours, not forcing them to deviate from

the tradition to meet mass requirements. “We don’t

repeat the collection sent to iTokri,” says Alam, who

supplies leheriya dupattas and sarees to the retailer.

Also Read: The Ethicus Story: How a Pollachi-based

couple made sustainable farm-to-fashion viable

iTokri also provides the name of the craftsman or

organisation below every product detailed on its

website, giving them due credit.

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