G8 Education Conference 2019 Presentation
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customer experience
WHAT ARE WE WORKING TOWARDS?
WHAT ARE THE BENEFITS?
• The Why? Family needs are equally important
• We use our scale for good
• Knowing the Family Journey micro moments,
the deal breakers
• Success in great CX underpinned by amazing PX
• You deliver a world leading experience
• We all unite on removing pain points
for families
• Leading Social Change
• Your role as part of the extended family
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