NT annual review 2019-20

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Annual Review 2019/20 | Women's Community ServicesWomen’s Community ServicesA trauma-informed way of working which recognises theunique needs of women experiencing multiple disadvantagesAs a service we have always encouragedthose with lived experience to use theirexperiences to support and empowerothers on their own path to recovery.In 2020, we celebrated 10 years sincethe Gloucester Women’s Centre opened.Our Women’s Centres are at the forefrontof innovative and successful services forwomen. At the heart of our innovationis the learning from the people we workwith; listening to the needs of the women,their strengths and their ambitions, hasalways directed the work we do.Niki Gould, Head of Women’s Communityservices explains: “Our Women's Centresgive women a sense of safety. Manywomen are survivors of male-perpetratedabuse and violence. The centre is aplace where it can be easier for womento express their feelings and emotionsamongst peers who might have beenthrough similar experiences."We offer holistic support and valuethe relationships we build with women,working alongside them and encouragingempowerment.”We recognise how important it is tobreak down barriers which may preventwomen accessing support. It is crucialwhen supporting women who are facingmultiple challenges at the same time, thatwe provide a one-stop-shop and so thespace is used regularly by other agenciesworking with the women because it is afamiliar, safe environment. We provide afree crèche as many women struggle toaccess child-care. We constantly strive tomake our services inclusive by workingalongside Black and minority ethnicorganisations to enable the provision ofculturally sensitive services.Our impact at a glanceIn 2019/20 over2,000 womenaccessed ourWomen’sCommunityServices.Keyworkersundertook over5,000 outreachsessions with785 women.We have workedwith over 665women throughLiason & DiversionServices across allof our centres.We attendedaround 300multi-agencymeetings.We held 695group sessionsfor women atour Centres.We worked withover 100 womenin Eastwood ParkPrison.We supportedover 90 womenthrough our SexWorker OutreachProject’s night/van outreach.We supportedover 150 youngwomen andgirls throughour outreachprogramme.Women and staffco-facilitatedaround 200lunch clubs atour centres.8
Women's Community Services | Annual Review 2019/20Nine lessons for good practice forwomen in community rehabilitation*Integrationwith thecommunityWellbeingand choicePracticalservicesWomen’s Centre,SwindonSupportingempowermentFlexibility insupportHolisticsupportWomen’s Centre,GloucesterLinks tomulti-agenciesWomen-onlyprovisionEncouragementto reconnectmothers andchildrenWomen’s Centre,Bridgwater“I never heard of the centreuntil probation referredme. Since being at thecentre they have helpedme with many things in mylife like relationships withmen and family. The firstday I came to do a session,I was well out of mycomfort zone, but all theladies what came to thecentre as well made mefeel at home. All the staffare very welcoming andyou never ever felt judged.Staff make time for youand are very understandingwith anything you need totalk to them about.The short time I've beencoming to the centre, mylife has changed for thebetter and that's becauseof all the hard work thestaff have put in to supportme and not give up on meand it has made me believein myself.”*Gelsthorpe, Sharpe and Roberts (2007)Women accessing our servicesare assessed across nine pathwaysof needIn order to enhance life choices, we believewomen need opportunities to improve theiraccommodation, their health, their emotionalwell-being, their finances, their relationshipsand their skills and employment. They needtime to address their substance misuse andtheir exposure to violence and exploitation.% of women making positive progressSexworkingAbuse, DomesticViolence & RapeHealthChildren, Families &RelationshipsAccommodation73%82%82%76%94%These things can best be achieved by womencoming together in a safe, non-judgementalspace where their strengths are recognised,their past/present trauma is acknowledgedand resolved, and they have opportunitiesto access training, volunteering and workexperience that supports them to achievethe positive change they are proud of.Drugs &AlcoholFinance, Benefit& DebtSkills &EmploymentAttitudes, Thinking& Behaviour65%78%76%72%9
Page 1 and 2: Annual Review2019/20Making changepo
Page 3 and 4: Map | Annual Review 2019/20Hub Caf
Page 5 and 6: Highlights | Annual Review 2019/20A
Page 7: A Centre of Excellence | Annual Rev
Page 11 and 12: Women's Community Services | Annual
Page 13 and 14: Residential and Resettlement Servic
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Page 17 and 18: Hub Enterprises | Annual Review 201
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Page 21 and 22: Financial Review | Annual Review 20
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NT annual review 2019-20

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