CWOW Chairside Device Research

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Device Research FindingsOverview 3Objective 3Process 3Who we talked to 3When 3Device Use by Location 4Office 4Nurses’ Station 5Chair-side 5Provider Rounding 6Accessories & Peripherals 7Keyboard 7Stand 7Mount 7Straps/Slings/Pockets 7Case 7Storage and Charging 8Checking out iPads 8Storage 8Charging 8Concerns 9High priority 9Infection control 9Theft 9Hands free 9Medium priority 9Charging 9Another thing to worry about 9Clutter 10Low priority 10Drop/Break 10Info privacy 10Sync keyboard to iPad 10Summary 11Research Insights 11VAM MLP Recommendations 11Contact 13PG 2
Device Research FindingsOverviewObjectiveTo learn what devices, peripherals and accessories clinical teammates will need for the MLPrelease of the CWOW Vascular Access Management (VAM) Pathway tool in October 2016.ProcessWe conducted eight 45-minute interviews with clinical teammates. The device research wasconducted immediately after we conducted a usability test with the same participant. Since theparticipants had just gone through a usability session they were familiar with the CWOWconcept and interface. The device research interview consisted of two activities.• The first activity was a walk through of their top Vascular Access Management tasks. Theparticipants were asked to describe their tasks, the systems and people they interactedwith to accomplish the task, and where in the clinic they performed these tasks. If therewere corresponding screens on the VAM Pathway tool prototype we asked them to walkus through how they would do that task with the CWOW VAM Pathway tool using one ofthe tablets.• The second activity was a “Magic Wand” discussion. The participants were asked todescribe their ideal experience with an iPad to complete their top VAM tasks. We askedthem a series of questions to better understand their needs, concerns and reaction tousing an iPad in the clinic for these tasks.The participants were given the choice of the iPad Pro 12.9” or 9.7” in an Otterbox case as wellas the option to use a keyboard or stand. They were shown photographs of a storage cabinetand stands being considered for the MLP rollout in October.Who we talked toWe talked with eight participants:• 5 VAM• 3 RNTheir clinical roles were:• 3 RN/FA• 1 PCT/FA• 2 RN• 1 PCT/AA• 1 RN/CCWhenThe research was conducted between July 13-18, 2016 in Las Vegas and Denver.PG 3
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CWOW Chairside Device Research

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