CWOW Chairside Device Research

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Device Research FindingsStorage and ChargingDuring the research sessions the participants were asked about storing and charging iPads,they were shown photographs of a potential storage and charging cabinet as conversationprompts.Checking out iPadsFloor teammates were comfortable with checking out an iPad for use during their shift. They didnot expect to have one assigned to them indefinitely.Office teammates were split by role about checking out iPads. The FA and CC teammatesexpected to have an iPad assigned to them, while the AA was more comfortable checkout outan iPad for the day.StorageThe clinical teammates were concerned with potential theft overnight and during the day if theiPad were left unattended on the floor outside of the nurses’ station. They were comfortable withthe idea of having a locking cabinet to secure and charge the iPads. The size and placement ofthe cabinet is important as the teammates dislike clutter on the treatment floor.ChargingParticipants assumed tablets fixed in place at chair-side and at the nurses’ station would beperpetually connected to a charging cable. iPads used in offices would be plugged in tocharge on the desk at the convenience of the user. The open question is for maintenance of thefloater iPads for doctors or specialists. The combined vault and charging station was wellreceived for overnight storage and charging. It may also make sense to provide one or twoadditional charging cables near the nurse’s desk to support heavy usage days.PG 8
Device Research FindingsConcernsHigh priorityInfection controlInfection control was by far the largest concern with having iPads on the floor or chair-side. Thisconcern included both maintaining the ‘clean’ state of the tablet, but also the time required todo that when moving between patients. Overwhelmingly, participants would like tabletsmounted in clean spaces and a set-up which can be thoroughly and quickly sanitized withouthaving to worry about harming the technology.TheftVirtually all participants sited theft/security as a concern. The issue was less of a priority duringthe day, as long as the iPads were kept at the nurses’ station when or stored when not in use.Proper storage or anti-theft measures are required to secure the tablets during shifts changesand after hours. Participants reacted well to a combined vault and charging station forovernight storage.Hands freeWhen interacting with patients, participants said clearly that they need two hands available. Thequestion is, where to place the tablet during those periods. The general sense is that tabletsshould be fixed near chairs like Chairside Snappy, but some teammates may still carry an iPadaround. Few participants were interested in a sling or strap for the iPad, leading to a need for aquick place to put the device down while working with patients, something like a small basketor similar in clean spaces near chairs.Medium priorityChargingParticipants assumed tablets fixed in place at chair-side and at the nurses’ station would beperpetually connected to a charging cable. iPads used in offices would be plugged in tocharge on the desk at the convenience of the user. The open question is for maintenance of thefloater iPads for doctors or specialists. As mentioned above, the combined vault and chargingstation was well received for overnight storage and charging. It may also make sense toprovide one or two additional charging cables near the nurse’s desk to support heavy usagedays.Another thing to worry aboutRNs and VAMs stressed repeatedly how busy they are and how quickly they have to movebetween tasks. If they move from a task which requires a tablet to one that does not, the tabletneeds to be placed somewhere clean and then retrieved at some point later. In a hecticatmosphere where many pieces of patient data must be committed to memory for short periodsof time, keeping track of a small tablet can be a burden.PG 9
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CWOW Chairside Device Research

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