work_0658_0659-LilianaCouto

GLOSSARY
0658-COMERCIAL DOCUMENTATION
0659-ADMINISTRATIVE
COMMUNICATION

3PL-thirdparty

3PL-third-party logistics: Operadores Logísticos
• Example: 3PL- ”third-party logistics” traditional
outsourcing, which consists of entrusting logistics operations to a
specialist.
• Definition: Third-party logistics, also known as 3PL, is a system
where an organisation (a third party) provides logistics services
to companies in need of inventory management and distribution.
The company (client) with no logistics department usually
employs the help of the 3PL company.

Appointment

Appointment: Consulta / Reunião
• Example: sure your cervical smear can be screened
properly and save you from having to make
another appointment for a repeat smear.
• Definition: an arrangement to meet someone at a
particular time and place.

Batch

BATCH: LOTE (Número de Lote)
• Example: I doubt that we need written proof of the
recycling of each exported batch
• DEFINITION: is - the quantity baked at one time : baking.
How to use batch in a sentence

Benefit

Benefit -
Benefício
Example: This lack of tracks presents a huge challenge for the community if it
is to benefit from the process of adding value
Definition: an advantage or profit gained from something

Bill of Lading

Bill of Lading:
Documento com
Informação
da Carga
Example: where appropriate, dates of payment and delivery and a copy of the bill of lading and of
the purchase contract
Definition: Definition: Bill of lading (BOL) is one of the most important documents in the shipping
process. ... A completed BOL legally shows that the carrier has received the freight as described
and is obligated to deliver that freight in good condition to the consignee.

Brand

Brand - Marca/
Insígna
Example: We cannot cut back on the quality of our vineyards and
their brand image.
Definition: a type of product manufactured by a particular
company under a particular name.

Cash on
Delivery

Cash on Delivery:
pagamento a cobrança (
no ato de entrega)
Example: fees and formalities, an e-mai will be sent to the store with the
instruction to ensure the supply as cash on delivery
definition: Cash on delivery is a payment term that indicates that payment
for the order is collected when the products are delivered to the customer.

Complaint

Complaint—
Reclamação
Example: am I required to identify myself to make a
denunciation or complaint
Definition: a statement that something is unsatisfactory or
unacceptable.

Consignment

Consignment: Remessa
• Example: responsible for the consignments to forward
to them in-advance information concerning the arrival
and the nature of a consignment
• Definition: Consignment is an arrangement in which
goods are left in the possession of an authorized third
party to sell. Typically, the consignor receives a
percentage of the revenue from the sale (sometimes a
very large percentage) in the form of commission

Courier

Courier - correio
• Exemplo: Our courier will inspect the shipment when
the pickup is made.
• Defition:
a person or company that takes messages, letters,
or parcels from one person or place to another

cross-sell

cross-sell - venda cruzada
• Example: Cross-sell to your current retail customers
with targeted, individual promotions based on their
past purchases
• Definition: Cross-selling is a sales technique used to get
a customer to spend more by purchasing a product
that's related to what's being bought already.

Customer
Friendly

customer
friendly -
cliente
amigável
• Example: postal outlet in combination with another
business has provento be a very customerfriendly
way to offer postal services
• Definition: Customer friendly is a term for
products, services and experiences that are
designed from the customer's point of view. Many
firms adopt the principle that what is good for
the customer, is good for the firm and seek to
make decisions from a customer perspective.

Customs clearance

Customs clearance -
Desalfandegamento
• Exemplo: These operations may include different
modes of transportation - road, rail, maritime,
river and air including port operations, customs
clearance and any other requirements.
• Defition: Customs clearance is the act of taking
goods through the customs authority to facilitate
the movement of cargo into a country (import)
and outside the country (export).

Discount

Discount -
Desconto
• Example: a company logo, a meal at a fine local
restaurant, or a product discount if a vendor
offers it to all similar customers.
• Definition: a deduction from the usual cost of
something.

Dispatch

Dispatch: Expedição
• Example: the positions of their vehicles and provide
them with the latest dispatch information, no matter
where the vehicles are.
• Definition: a report sent to you from another place

Distribution

Distribution - Distribuição
• Example: Regarding to the distribution, until now, we did
not come across a species that occurs in all visited
places.
• Definition: the action of sharing something out among
a number of recipientes
•

e-commerce

e-commerce - Comércio
• Example: Business-to-business e-commerce is expected to
account for over 90% of total e-commerce, thus providing
far greater opportunities
• Definition: E-commerce (electronic commerce) is the buying and
selling of goods and services, or the transmitting of funds or data,
over an electronic network, primarily the internet. These business
transactions occur either as business-to-business , business-toconsumer
, consumer-to-consumer or consumer-to-business. The
terms e-commerce and e-business are often used
interchangeably. The term e-tail is also sometimes used in
reference to the transactional processes that make up online retail
shopping.

free of charge

Free of charge - Gratuito/sem custos
• Example: Why are there going to be payment services
when there are free-of-charge services?
• Definition: without any payment due

Haulage
contractor

Haulage contractor - Transporte
• Example: shipper, receiver, enclosed documents, type
and quantity of the goods transported, vehicle license
plates, haulage contractor
• Defition: haulage contractor significado, definição
haulage contractor: a person or company whose
business is transporting goods for others by road or
railway

Invoice

Invoice - Fatura
• ExAmple: The invoice format to the customer was
revised to show a summary amount for each general
ledger code as the invoice.
• Defition : An invoice is a time-stamped commercial
document that itemizes and records a transaction
between a buyer and a seller. If goods or services
were purchased on credit, the invoice usually specifies
the terms of the deal and provides information on the
available methods of payment.

Market
research

Market research - Pesquisa de mercado
• Example: as a salesperson in the field of services,
Internet/web, market studies, HR and/or
experience in a Market Research area.
• Definition: the action or activity of gathering information
about consumers' needs and preferences.

Order

Order - Pedido/ordem
• Example: Use the attached order form to
request detailed information about how to coordinate
the Lions Young Leaders in Service Awards program in
your Lions club
• Definition: the arrangement or disposition of people or
things in relation to each other according to a particular
sequence, pattern, or method.

Packing list

Packing list: Lista de embalagens
• Example: Please check whether the package contents are
in accordance with the packing list.
• DEFINITION: A packing list is a document used in
international trade. It provides the exporter, international
freight forwarder, and ultimate consignee with information
about the shipment, including how it's packed, the
dimensions and weight of each package, and the marks
and numbers that are noted on the outside of the boxes

Partnership

Partnership – Parceria/Sociedade
• Exemple: The International
Tourism Partnership generates practical solutions such
as adding air to the water in guest room showers
• Definition: the state of being a partner or partners.

Payment

Payment - Pagamento
• Example: upon the payment or the occurrence of the
record date, if determined, for payment of dividends to
the holders of any
• definition: the action or process of paying someone or
something or of being paid.

Quotation
Form

Quotation Form: Formulário de
orçamento
• Example: If you require a price quote for our products,
please fill in our quotation form
• Definition: A quotation, or quote, is a document that a
supplier submits to a potential client with a proposed price
for the supplier's goods or services based on certain
conditions. ... It is a document that a supplier will submit to a
potential client that lists the proposed prices for the
supplier's goods or services

Receipt

Receipt - Recebimento/ recepção
• Example: Trustee shall indicate successor depositary
bank within fifteen (15) days from the receipt of the
notice under item 4.6.1.
• Definition: the action of receiving something or the fact
of its being received

Refund

Refund - Reembolso
• Example: You will receive a full refund, providing
the goods are delivered in new condition
• Definition: pay back (money), typically to a customer
who is not satisfied with goods or services bought.

Revenue

Revenue - Receita/Rendimento
• Example: the programme implies the need for improved
procedures for revenue collection and strict control of
expenditure
• Definition: income, especially when of an organization
and of a substantial nature

Shipping and
freight
information

Shipping and freight information: Transporte
de mercadorias
• Example:It adopted conclusions on the promotion of
short sea shipping and on freight transport logistics.
• Definition:Freight shipping is the process of transporting
commodities, goods and cargo by land, sea or air.
Common types of freight shipping over the road include
truckload, less than truckload (LTL) and
intermodal. Freight itself can be defined as the goods
transported by truck, train, ship or plane.

Shipping
markings

Shipping markings - Marcações/Marca/Remessa
• Example: In addition, be sure to remove or conceal old
addresses or shipping labels.
• Definition: Shipping marks can be defined as a symbol,
word or number that is attached on to the each
package unit for easy identification and handling of the
cargo. Shipping marks are vital parts of the
international freight transportation

Supplier

Supplier - Fornecedor
• Example: Supplier or Salesperson: the individual or
company, as a potential contractual party, in a
procedure of acquisition of
• Definition: a person or organization that provides
something needed such as a product or servisse

Tender

Tender - Concurso/ Proposta
• Example: performance or functional requirements, it
may not reject a tender for works, products or services
which comply with a national
• Definition: Definition of tender (Entry 3 of 7) 1 : an
unconditional offer of money or service in satisfaction
of a debt or obligation made to save a penalty or
forfeiture for nonpayment or non performance. 2 : an
offer or proposal made for acceptance: such as. a : an
offer of a bid for a contract. b : tender offer

To advertise

To advertise - Anunciar/ Divulgar
• Example: no. baxter employees may not
promote or advertise our products for uses or
indications for which they are not approved or
indicated
• Definition: describe or draw attention to (a product,
service, or event) in a public medium in order to
promote sales or attendance.

To purchase

To purchase - Comprar/ Adquirir
• Example: where appropriate, dates of payment and
delivery and a copy of the bill of lading and
of the purchase contract
• Definition: acquire (something) by paying for it; buy.

To Replace

To replace - Substituir
• Example: Replace demarcation structures that
segregate the port area from the urban landscape by
others that allow for the observation of the waterfront
• Definition: transitive verb. 1 : to restore to a former
place or position replace cards in a file. 2 : to take the
place of especially as a substitute or successor. 3 : to
put something new in the place of replace a worn
carpet.

Trademark

Trademark - Marca Registada
• Example: instruments of competitiveness and economic
growth, with patenting and trademark activity linked
to gross domestic product.
• Definition: a symbol, word, or words legally registered
or established by use as representing a company or
product.

Trend

Trend - Tendência
• Exemple: This trend should continue over the coming
years due to the projected increase in global demand
driven by rapid growth in
• Definition: a general direction in which something is
developing or changing

VAT- valueadded
tax:

VAT- value-added tax: Imposto sobre valor
acrescentado
• Example: Mr President, this document
refers to VAT, value added tax, on postage stamps.
• Definition: Value Added Tax (VAT) is a tax levied
on sales or supplies of services in Portugal. VAT is paid
by consumers when paying for goods or services
supplied. The seller or service provider receives
the VAT and then pays it to the Tax and Customs
Authority (AT). ... Value Added Tax (VAT) exemptions.
Paying Value Added Tax (VAT).

Warehousing
and storage

Warehousing and storage: Armazenagem
• Example: monitoring of temperatures in the means of
transport, warehousing and storage of quick-frozen
foodstuffs intended for human consumption
• Definition: WAREHOUSING AND STORAGE “Warehousing and
storage is an act of storing and assorting the finished goods so
as to create maximum time utility at minimum cost” Need
for storage arises both for raw material as well as finished
products STORAGE involves proper management for
preserving goods from the time of their

Wholesaler

Wholesaler - Grossista /Distribuidor
• Example: The authorised wholesaler shall keep those
records available to the competent authorities, for
inspection purposes, for a period of five years
• Definition: a person or company that sells goods in
large quantities at low prices, typically to retailers

• Elaborate Work: Liliana Couto
• Course: Administrative Technic
• Braga, 08 de junho de 2021