Willowbank

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Here you’ll find common rooms. Plenty of shared spaces. Places to meet and mingle. So get exploring. COMMON SPACES Get together. Study. Watch a movie. Play games. Unwind. All the spaces are open 24 hours a day. You will find your common room in Block B. Your cinema room is situated in Block D and you will find study rooms in Block A on the 2nd floor, Block B on the ground floor and also the ground floor in Block C. GYM Work up a sweat in our complementary gym. Located in Block D. POST Your mailbox is at reception – that’s where your letters will be delivered. PARCELS Parcels will need signing for. Your accommodation team can do that for you, but you’ll need to tell them in advance. They can be collected 24 hours. LAUNDRY The laundry room is beside reception. BIKES Our bike sheds are situated behind Block C. It’s your responsibility to ensure they are locked and unfortunately we can’t take any responsibility for any loss. DAMAGES Even if it’s an accident, own up – otherwise, everyone gets charged. See your tenancy agreement for a full list of charges. Your safety and security is our number one priority. We’ve got it covered – but you can help us by following a few safety tips. FIRST AID If you have an accident, please report it to your accommodation team. There’s a first aid box in the office for minor accidents. IN CASE OF FIRE Your room is fitted with a smoke detector. So are kitchens and corridors. Don’t tamper with them. When a fire alarm goes off, never assume it’s just a drill. Make sure you know your nearest exit, and know how to leave the building safely. Your designated assembly points is the small park opposite the car park. DOORS AND WINDOWS We ask that you keep doors closed at all times and lock your door and windows when you’re going out. Fire doors are there to protect you and when closed they will stop the spread of fire, so please don’t prop your door open. Windows will only tilt outwards and for your own safety, should not be opened fully. SAFE AND SOUND If you’re worried about the safety of any of the equipment in your room or the communal areas or you see any suspicious behaviour, please inform your accommodation team.
If you’re not feeling yourself, talk to someone. Whoever you are. Whatever it is. However, you feel. We’re here. FEELING ILL? See the doctor. You’ll need to register with a GP. You’ll usually get a same-day appointment if you call NHS 24. Call them on 111. FEELING LOW? Talk to Student Minds (studentminds.org uk). Or grab your accommodation team, they’re here to support you. PROBLEMS WITH A FLATMATE? Noise. Mess. Antisocial behaviour. If it’s bothering you, speak to your accommodation team. OTHER HELPFUL SITES: NHS Choices nhs.uk Samaritans Samaritans.org Victim Support victimsupport.org
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