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PARTICIPATION REMINDERS<br />
W E C U R R E N T L Y D O N O T P A R T I C I P A T E W I T H :<br />
A E T N A M E M O R I A L H E R M A N<br />
C I G N A F O C U S<br />
P A L M E T T O ( R A I L R O A D M E D I C A R E )<br />
W E A R E N O T I N C O N T R A C T W I T H O U T O F S T A T E M E D I C A R E P L A N S<br />
We are only PAR with the Medicaid product for Cigna Healthsprings.<br />
So please make sure you verify benefits! We will notify you when our providers are PAR with the<br />
Medicare product.<br />
Before using BCBS HMO plan we need to check the member benefits with the individual providers<br />
NPI that Will be seeing the member, since we must be their PCP.<br />
None of our DFW locations should see patients who have TCHP, only Houston Providers are PAR<br />
with this plan.<br />
CREDENTIALING<br />
U t i l i z e t h e M C O g r i d t o k n o w w h i c h p a y e r w e a r e P A R w i t h .<br />
I f y o u d o n o t s e e a p a y e r l i s t e d p l e a s e c a l l a n d v e r i f y b e n e f i t s f o r t h e<br />
s e r v i c i n g p r o v i d e r t o d e t e r m i n e i f t h e p a t i e n t h a s i n / o u t o f n e t w o r k b e n e f i t s .<br />
I M P O R T A N T I N F O R M A T I O N<br />
Patients with<br />
balance<br />
Please allow to pay at the<br />
clinic. We should never<br />
turn patients that want to<br />
make a payment away.<br />
Questions about balance – <strong>Billing</strong> dpto. 972-957-3000 option 2.<br />
Payment by phone – Patient Payment Collectors: Nuvia Lucio<br />
ext. 8124<br />
Patient Collections phone number – 1 800 711 6521<br />
<strong>Medical</strong> Record Requests need to be sent to – Email:<br />
mdmedical@dmrs.net / Fax (213) 225-5070 / Phone (800) 359-<br />
8520<br />
Patient refurnds<br />
need an allowance period of 30 days to complete processing.<br />
LOCCUMS : Make sure progress note is signed and scanned, the correct template is used<br />
(acute / preventive), if correct template is needed, please ask RDO. Locums should never<br />
see Medicare patients.