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“<br />
—<br />
I know everybody<br />
says this, but our people<br />
are what really makes a<br />
difference.”<br />
Greg Orr<br />
CFI President<br />
qualified veterans to use their G.I. Bill benefits to<br />
supplement their income for their first year.<br />
CFI has an agreement with the U.S. Army<br />
Recruiting Command to provide priority hiring<br />
status to qualified soldiers participating in the<br />
Partnership for Youth Success (PaYS) program<br />
and supports projects that support the military,<br />
such as Holy Joe’s Café and Wreaths Across<br />
America.<br />
One part of CFI’s business that many carriers<br />
don’t deal with is shipments to, from, and within<br />
Mexico. Annually, the company handles more<br />
than 62,000 truckload shipments to and from<br />
the country, with another 27,000 cross-border<br />
and intra-Mexico shipments. CFI owns an LTL<br />
network and maintains a relationship with more<br />
than 190 C-TPAT (Customs-Trade Partnership<br />
Against Terrorism) carriers.<br />
Like other carriers, CFI is facing challenges in<br />
finding qualified drivers in today’s labor market.<br />
Orr explained, “The challenge that I think we all<br />
have is the driver shortage, not only in the U.S.<br />
but in Mexico. That’s really where I think there’s<br />
more of a bottleneck than anything at this point.”<br />
Orr thinks the problem goes beyond the<br />
trucking industry. “When you look at society<br />
as a whole, I can’t say that we’re all focused on<br />
creating truck drivers from our children or our<br />
children’s children.”<br />
Availability of new equipment is a challenge<br />
as well.<br />
“We’re pretty fortunate,” Orr said. “We had<br />
placed a pretty large tractor order at the beginning<br />
of the year and another large order about<br />
mid-year; plus, with our sister company acquisition<br />
of the UPS LTL division. We’re positioned<br />
very well with our manufacturers. The trailer<br />
side is, I think, even worse than the tractor side.”<br />
Orr feels that rising equipment costs may be a<br />
bigger problem than availability.<br />
Whether organically or by acquisition, CFI is<br />
poised to continue growing into the future.<br />
Leadership Team<br />
Greg Orr<br />
President<br />
Dustin Quesenberry<br />
VP Truckload Operations<br />
Mike Cervin<br />
VP Sales<br />
Eric Anson<br />
SVP Dedicated Sales & Operations<br />
Matt Staniszewski<br />
VP/GM Temp-Control Operations<br />
Bill Carter<br />
VP Logistics<br />
Angela Ridge<br />
VP Human Resources<br />
Melinda Green<br />
VP Finance<br />
Tom Anderson<br />
VP IT<br />
By the Numbers<br />
DRIVERS<br />
3,720<br />
TRAILERS<br />
11,000<br />
EMPLOYEES<br />
3,811<br />
TRUCKS<br />
3,000<br />
Opposite page, top: CFI President Greg<br />
Orr (holding plaque) is joined by Steve Studer,<br />
director of maintenance (far left) and Randy<br />
Cornell, vice president — maintenance (next to<br />
Studer) as dignitaries from the OEM and dealer<br />
present CFI’s 15,000th Kenworth truck in a<br />
September 2021 ceremony. Opposite page,<br />
right: Pro driver and veteran Tom Christian and<br />
his furry, four-legged copilot travel in a True to<br />
the Troops-wrapped truck. This page, top:<br />
An eagle-wrapped True to the Troops truck is<br />
displayed in front of CFI’s Joplin, Missouri,<br />
headquarters. This page, bottom left:<br />
Student driver Fredricka Palmer poses beside<br />
her trainer’s She Drives CFI-wrapped truck.<br />
This page, bottom right: Pro driver and<br />
military veteran Steve Landon shows off his True<br />
to the Troops wrapped truck.<br />
TCA JANUARY/FEBRUARY 2022 WWW.TRUCKLOAD.ORG | TRUCKLOAD AUTHORITY 29