Magento 2 Custom Contact Form
Difficult to manage the chaos of customer support? The time allotted in customer query processing is too much in your Magento 2 store? The solution to such problems is Meetanshi's Magento 2 Custom Contact Form extension. When it comes to customer service, eCommerce businesses are expected to deliver the highest quality experience. However, if your business has multiple active departments, a lot of work is put into sorting the received inquiries based on departments and assigning them to the respective department. The Magento 2 Advanced Form extension makes it easier by allowing the frontend users to select the department from the dropdown option in which the inquiry is to be submitted. The inquiry is automatically sent to the chosen department and notified via Email. Only with Magento 2 Custom Contact Form extension! Benefits of Magento 2 Custom Contact Form: • Sorted and easy process to manage customer inquiries based on the departments. • The admin can access the already created contact departments with its information in the backend grid "Manage Contact Departments". • Add a new contact department using the "Add New Department" button in the grid. • Enable the contact department after configuring it using the details like name and the associated email IDs. • Let the user select the department to which the query is to be submitted from the frontend • The details like the name of the user, its email ID, query text, and the department where it is submitted are saved in the backend grid "Manage Contact Inquiries". • Offers delete mass action to delete multiple inquiries from the grid. • If multiple email IDs are associated with a department, a copy of the customer inquiry is sent to each email IDs. • The admin gets the email notification of a new query submission with details like name, email ID, phone, and message text. • Enhance customer experience with a quick inquiry management system. For more information, Visit https://meetanshi.com/magento-2-custom-contact-form.html
Difficult to manage the chaos of customer support? The time allotted in customer query processing is too much in your Magento 2 store? The solution to such problems is Meetanshi's Magento 2 Custom Contact Form extension.
When it comes to customer service, eCommerce businesses are expected to deliver the highest quality experience. However, if your business has multiple active departments, a lot of work is put into sorting the received inquiries based on departments and assigning them to the respective department.
The Magento 2 Advanced Form extension makes it easier by allowing the frontend users to select the department from the dropdown option in which the inquiry is to be submitted.
The inquiry is automatically sent to the chosen department and notified via Email. Only with Magento 2 Custom Contact Form extension!
Benefits of Magento 2 Custom Contact Form:
• Sorted and easy process to manage customer inquiries based on the departments.
• The admin can access the already created contact departments with its information in the backend grid "Manage Contact Departments".
• Add a new contact department using the "Add New Department" button in the grid.
• Enable the contact department after configuring it using the details like name and the associated email IDs.
• Let the user select the department to which the query is to be submitted from the frontend
• The details like the name of the user, its email ID, query text, and the department where it is submitted are saved in the backend grid "Manage Contact Inquiries".
• Offers delete mass action to delete multiple inquiries from the grid.
• If multiple email IDs are associated with a department, a copy of the customer inquiry is sent to each email IDs.
• The admin gets the email notification of a new query submission with details like name, email ID, phone, and message text.
• Enhance customer experience with a quick inquiry management system.
For more information,
Visit https://meetanshi.com/magento-2-custom-contact-form.html
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1. Extension Installation Guide
2. Configuration
3. Manage Contact Departments
4. Custom Contact Form in Frontend
5. Manage Contact Inquiries from Backend
6. New Contact Inquiry Email to Admin
Custom Contact Form for Magento 2
© Meetanshi
1. Extension Installation
• Extract the zip folder and upload our extension to the root of your Magento 2 directory via
FTP.
• Login to your SSH and run below commands step by step:
o php bin/magento setup:upgrade
o For Magento version 2.0.x to 2.1.x - php bin/magento setup:static-content:deploy
o For Magento version 2.2.x & above - php bin/magento setup:static-content:deploy –f
o php bin/magento cache:flush
• That’s it.
2. Configuration
For configuring the extension, login to Magento 2, move to Stores → Configuration → Custom
Contact Form from where you can enable the extension.
• Custom Contact Form: Enable the Custom Contact Form extension from here.
3. Manage Contact Departments
The extension allows adding as many departments as you have in your company. All the already
added and saved departments get enlisted in a separate grid under Content → Custom Contact
Form → Manage Contact Departments.
Custom Contact Form for Magento 2
© Meetanshi
• Add New Department
On click of the “Add New Department” button, the admin can add a new department along
with the associated Email IDs.
o
o
o
Name: Enter the name of the contact department.
Email ID: Enter comma-separated Email IDs associated with the department.
Status: Enable the department from here.
Custom Contact Form for Magento 2
© Meetanshi
4. Custom Contact Form in Frontend
Once the required configurations are done, customers can see the contact form with the added
departments from the backend. They can fill up the details, select the department to which they
want to contact and submit the form.
Custom Contact Form for Magento 2
© Meetanshi
5. Manage Contact Inquiries from Backend
Immediately after a customer submits the contact form, the inquiry details get saved in the
backend in a separate grid under Content → Custom Contact Form → Manage Contact
Inquiries. The admin can see contact name, Email ID, inquiry message and department to
which the contact inquiry is sent.
6. New Contact Inquiry Email to Admin
Immediately after a customer submits the contact form, apart from saving it in the Magento 2
backend, the admin gets a new contact inquiry Email having contact form submission details.
Custom Contact Form for Magento 2
© Meetanshi
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